sales manager

operations manager

head of delivery management

assistant manager

client service manager

service delivery manager

Honeywell

<div>The Field Operations Manager (FOM) will be responsible for managing and developing the Field Service Specialists (FSS) in their respective Territories. The FOM will drive the team to deliver operational excellence, ensuring effective customer engagement from the local Lifecycle Solutions &amp; Services (LSS) and the broader Honeywell Process Solutions (HPS) team. This role is accountable for driving growth across all LSS service delivery modes through effective workforce planning, delivery coordination, and ensuring compliance with Honeywell and customer Quality, Health, Safety, and Environmental requirements following strict adherence to the Honeywell Accelerator AMS GDM.</div>
 <div>Customer Engagement
 <ul><li>Develop strong trust relationships with key customer contacts.
 </li><li>Work with Contract Managers to plan and schedule labour resources to meet the needs of customers aligned to their contract entitlements. As needed, directly contact customers to schedule FSS contract or SPOT activities to ensure customer availability.
</li><li>Understand the Customer base, identify FSS skills gaps and drive competencies to support future needs.
 </li><li>Provide exceptional support to customers and resolve any issues or concern
</li><li>Drive and monitor Honeywell HSE culture and ensure compliance with safety and environmental regulations, track and monitor SOS metrices.
</li><li>Ensure that all HSE requirements for customer sites are thoroughly documented, regularly updated, and communicated to stakeholders prior to any FSS site visit.
</li><li>Ensure that FSS service visit reports are attached to all Work Orders to comply with Honeywell Accelerator AMS GDM, reduce disputes and support reduction in Short Cycle Past Dues
</li><li>Develop a strong network across the territory and HPS business teams to guarantee customer delivery satisfaction.
</li><li>Drive continuous improvement initiatives to enhance operational efficiency.
</li><li>Ensure FSS time entry, billability and overtime meet business target
</li><li>Monitor and alert FSSs of expiring CEAT Certifications and proactively drive recertifications</li></ul></div>
 <div><ul><li>Manage and support the rollout of processes, training, tools, and initiatives, including productivity and its tracking.
</li><li>Ensure the scheduling and completion of training plans for technical (CEAT) and soft skills, new products, quality and mandatory HSE Training for all FSSs and TECPros if applicable across their territory
</li><li>Ensure that compliance measures are established prior to travel, addressing all GMS aspects, including Immigration, Tax, and Social Security
</li><li>Monitor and analyze performance metrics to identify areas for operational improvement.
</li><li>HSE mandatory training completion for FSS</li></ul></div>
 <div>Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments &ndash; powered by our Honeywell Forge software &ndash; that help make the world smarter, safer and more sustainable.</div>

Field Operations Manager- Qatar

<div>
 
 Job Description
 
 
 
 The Field Operations Manager (FOM) will be responsible for managing and developing the Field Service Specialists (FSS) in their respective Territories. The FOM will drive the team to deliver operational excellence, ensuring effective customer engagement from the local Lifecycle Solutions &amp; Services (LSS) and the broader Honeywell Process Solutions (HPS) team. This role is accountable for driving growth across all LSS service delivery modes through effective workforce planning, delivery coordination, and ensuring compliance with Honeywell and customer Quality, Health, Safety, and Environmental requirements following strict adherence to the Honeywell Accelerator AMS GDM.
 
 
 
 Responsibilities
 
 
 
 Customer Engagement
 
 
 <ul>
 <li>
 Develop strong trust relationships with key customer contacts.
 </li>
 <li>
 Work with Contract Managers to plan and schedule labour resources to meet the needs of customers aligned to their contract entitlements. As needed, directly contact customers to schedule FSS contract or SPOT activities to ensure customer availability.
 </li>
 <li>
 Understand the Customer base, identify FSS skills gaps and drive competencies to support future needs.
 </li>
 <li>
 Provide exceptional support to customers and resolve any issues or concern
 </li>
 <li>
 Drive and monitor Honeywell HSE culture and ensure compliance with safety and environmental regulations, track and monitor SOS metrices.
 </li>
 <li>
 Ensure that all HSE requirements for customer sites are thoroughly documented, regularly updated, and communicated to stakeholders prior to any FSS site visit.
 </li>
 <li>
 Ensure that FSS service visit reports are attached to all Work Orders to comply with Honeywell Accelerator AMS GDM, reduce disputes and support reduction in Short Cycle Past Dues
 </li>
 <li>
 Develop a strong network across the territory and HPS business teams to guarantee customer delivery satisfaction.
 </li>
 <li>
 Drive continuous improvement initiatives to enhance operational efficiency.
 </li>
 <li>
 Ensure FSS time entry, billability and overtime meet business target
 </li>
 <li>
 Monitor and alert FSSs of expiring CEAT Certifications and proactively drive recertifications
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Manage and support the rollout of processes, training, tools, and initiatives, including productivity and its tracking.
 </li>
 <li>
 Ensure the scheduling and completion of training plans for technical (CEAT) and soft skills, new products, quality and mandatory HSE Training for all FSSs and TECPros if applicable across their territory
 </li>
 <li>
 Ensure that compliance measures are established prior to travel, addressing all GMS aspects, including Immigration, Tax, and Social Security
 </li>
 <li>
 Monitor and analyze performance metrics to identify areas for operational improvement.
 </li>
 <li>
 HSE mandatory training completion for FSS
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments &ndash; powered by our Honeywell Forge software &ndash; that help make the world smarter, safer and more sustainable.
</div>

Reflections Info systems

We are looking for 14+years seasoned Technical Delivery Manager to oversee the successful delivery of complex technical projects and solutions. The ideal candidate will have a strong background in technology, exceptional project management skills, and the ability to collaborate effectively with cross-functional teams. This role requires end-to-end ownership of project delivery, ensuring alignment with business goals, managing stakeholder expectations, and driving technical excellence.Responsibilities include:Project Delivery Management:<ul><li>Oversee the planning, execution, and delivery of multiple technical projects.</li><li>Manage project scope, timelines, budgets, risks, and quality.</li><li>Ensure adherence to Agile/Waterfall methodologies as per project requirements.</li></ul>Team Leadership:<ul><li>Lead and mentor cross-functional technical teams, fostering collaboration and innovation.</li><li>Conduct regular performance reviews and provide growth opportunities for team members.</li></ul>Stakeholder Engagement:<ul><li>Act as a bridge between technical teams, business stakeholders, and clients.</li><li>Communicate project status, risks, and solutions effectively to all stakeholders.</li></ul>Technical Expertise:<ul><li>Collaborate with architects and engineers to define technical solutions.</li><li>Provide input on architecture, design, and implementation strategies.</li></ul>Process Improvement:<ul><li>Identify opportunities to improve project delivery processes and tools.</li><li>Implement best practices in software development and delivery.</li></ul>Risk and Issue Management:<ul><li>Proactively identify project risks and develop mitigation strategies.</li><li>Resolve technical and operational challenges in a timely manner.</li></ul>Customer Focus:<ul><li>Ensure customer satisfaction by delivering high-quality solutions aligned with business needs.</li></ul>Primary Skills :Experience:<ul><li>14 years of experience in technology delivery roles, including hands-on development and leadership responsibilities.</li><li>Proven experience in delivering large-scale, complex projects with diverse teams.</li><li>Manage P&amp;L for a portfolio of accounts, ensuring revenue growth and profitability.</li><li>Plan and manage team ramp-ups and ramp-downs using a mix of pyramid planning, external hiring, and internal sourcing.</li><li>Drive account management activities including financial tracking, invoice collection, margin improvements, and resource planning.</li><li>Build strong client relationships through regular interactions, QBRs, and on-site visits.</li><li>Support account mining by identifying new opportunities, preparing proposals, and influencing stakeholders to grow the business.</li></ul>Technical Expertise:<ul><li>Strong understanding of modern software development practices, cloud technologies (e.g., AWS, Azure, GCP), and DevOps.</li><li>Proficiency in one or more programming languages (e.g., Java, Python, .NET) is preferred.</li></ul>Project Management:<ul><li>Expertise in Agile, Scrum, Kanban, and traditional project management methodologies.</li><li>Certification such as PMP, CSM, or equivalent is an advantage.</li><li>Leadership and Communication:</li><li>Excellent team leadership, people management, and conflict resolution skills.</li><li>Strong communication, presentation, and negotiation abilities.</li></ul>Education<ul><li>Bachelor&rsquo;s degree in Computer Science, Engineering, or a related field (Master&rsquo;s degree is a plus).</li></ul>Secondary Skills :<ul><li>Experience in managing geographically distributed teams.</li><li>Familiarity with ITIL practices and frameworks.</li><li>Strong business acumen with the ability to align technical goals with business strategy.</li></ul>Job Type: Full-time

Delivery Manager - IT

Brainlake Advertising LLC

<div><h3 class="jobSectionHeader">About The Role</h3>
We&rsquo;re looking for a Head of Delivery Management who will be responsible for leading end-to-end execution and delivery excellence across all digital programs, including Web, Mobile, CRM, MarTech, Loyalty, Data, AI, and Platform.
The role oversees a hybrid delivery model combining internal capabilities with System Integrators (SIs) and strategic technology partners. Acting as the single point of accountability, the Head of Delivery Management ensures governance, integration, and execution excellence across all workstreams and vendors.<h3 class="jobSectionHeader">
What You'll Do</h3><ul>
<li>
Drive end-to-end delivery across all digital domains, translating business and product strategies into executable roadmaps and measurable outcomes.</li>
<li>Establish and maintain operational governance, including progress reviews, program assessments, and performance reporting.</li>
<li>Lead and mentor a team of Delivery Directors, Program Managers, and Delivery Leads.</li>
<li>Oversee all vendor and System Integrators engagements, including onboarding, performance management, resource planning, and milestone tracking.</li>
<li>Manage vendor scorecards, performance reviews, and escalation processes to ensure adherence to SLAs, timelines, and quality metrics.</li>
<li>Collaborate with Procurement and Finance to align vendor contracts with delivery milestones and payment schedules.</li>
<li>Maintain centralized visibility through dashboards and risk registers to monitor delivery progress, partner health, and key dependencies.</li>
<li>Standardize methodologies, templates, quality frameworks to enhance delivery predictability.</li>
<li>Oversee release management, testing, and transition to operations in coordination with QA, DevSecOps, and Support teams.</li>
<li>Act as the delivery counterpart to Product Management, aligning product roadmaps and execution plans.</li>
<li>Provide transparent, data-driven reporting to senior leadership and governance bodies.</li>
</ul>
Requirements<ul>
<li>
12+ years of experience in digital delivery, transformation, or enterprise program management.</li>
<li>8+ years in senior leadership roles within multi-vendor, SI-led delivery environments.</li>
<li>4+ years of experience in a top tier consulting firm.
</li><li>Proven track record managing large-scale digital ecosystems across multiple domains.</li>
<li>Strong technical fluency in cloud-native, API-first, and DevSecOps environments.</li>
<li>Expertise in Agile, Scrum, and SAFe frameworks, with a strong focus on governance, risk, and performance management.</li>
<li>Experience in industries such as leisure, entertainment, hospitality, or customer experience is strongly preferred.</li>
<li>Exceptional vendor management, financial control, and data-driven decision-making skills.</li></ul></div>

Head of Delivery Management

Brainlake

<div>
 
 About The Role
 
 
 
 We're looking for a
 
 Head of Delivery Management
 
 who will be responsible for leading end-to-end execution and delivery excellence across all digital programs, including Web, Mobile, CRM, MarTech, Loyalty, Data, AI, and Platform.
 
 
 The role oversees a hybrid delivery model combining internal capabilities with System Integrators (SIs) and strategic technology partners. Acting as the single point of accountability, the Head of Delivery Management ensures governance, integration, and execution excellence across all workstreams and vendors.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Drive end-to-end delivery across all digital domains, translating business and product strategies into executable roadmaps and measurable outcomes
 </li>
 <li>
 Establish and maintain operational governance, including progress reviews, program assessments, and performance reporting
 </li>
 <li>
 Lead and mentor a team of Delivery Directors, Program Managers, and Delivery Leads
 </li>
 <li>
 Oversee all vendor and System Integrators engagements, including onboarding, performance management, resource planning, and milestone tracking
 </li>
 <li>
 Manage vendor scorecards, performance reviews, and escalation processes to ensure adherence to SLAs, timelines, and quality metrics
 </li>
 <li>
 Collaborate with Procurement and Finance to align vendor contracts with delivery milestones and payment schedules
 </li>
 <li>
 Maintain centralized visibility through dashboards and risk registers to monitor delivery progress, partner health, and key dependencies
 </li>
 <li>
 Standardize methodologies, templates, quality frameworks to enhance delivery predictability
 </li>
 <li>
 Oversee release management, testing, and transition to operations in coordination with QA, DevSecOps, and Support teams
 </li>
 <li>
 Act as the delivery counterpart to Product Management, aligning product roadmaps and execution plans
 </li>
 <li>
 Provide transparent, data-driven reporting to senior leadership and governance bodies
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 12+ years of experience in digital delivery, transformation, or enterprise program management
 </li>
 <li>
 8+ years in senior leadership roles within multi-vendor, SI-led delivery environments
 </li>
 <li>
 4+ years of experience in a top tier consulting firm.
 </li>
 <li>
 Proven track record managing large-scale digital ecosystems across multiple domains
 </li>
 <li>
 Strong technical fluency in cloud-native, API-first, and DevSecOps environments
 </li>
 <li>
 Expertise in Agile, Scrum, and SAFe frameworks, with a strong focus on governance, risk, and performance management
 </li>
 <li>
 Experience in industries such as leisure, entertainment, hospitality, or customer experience is strongly preferred
 </li>
 <li>
 Exceptional vendor management, financial control, and data-driven decision-making skills
 </li>
 </ul>
</div>

Inspire Management Training Center

We are seeking an elegant, service-oriented In-Villa Dining Assistant Manager (Female) to join a prestigious luxury hotel group in Saudi Arabia. The ideal candidate will have proven experience in luxury international hotel brands, exceptional communication skills, and a passion for delivering personalized and discreet in-villa dining experiences to VIP guests.Key Responsibilities:<ul><li>Oversee daily operations of the in-villa dining department, ensuring exceptional guest satisfaction and service standards.</li><li>Coordinate and supervise staff to deliver timely, efficient, and personalized dining experiences in guest villas.</li><li>Manage service logistics, including order accuracy, presentation, and delivery.</li><li>Collaborate with culinary, housekeeping, and guest relations teams to ensure seamless service.</li><li>Train and motivate team members to uphold five-star hospitality standards and attention to detail.</li><li>Handle guest requests, complaints, and special dining arrangements with professionalism and discretion.</li><li>Maintain proper hygiene, cleanliness, and safety standards in all service areas.</li><li>Monitor inventory, control costs, and ensure compliance with operational policies.</li><li>Support the In-Villa Dining Manager in administrative and operational duties.</li></ul>Qualifications, Experience, and Skills:<ul><li>Bachelor&rsquo;s degree or diploma in Hospitality Management or a related field.</li><li>Minimum 2-3 years of experience as an In-Villa Dining Assistant Manager or in a comparable role within luxury 5-star hotel properties.</li><li>Strong knowledge of F&amp;B service standards, fine dining etiquette, and guest relations.</li><li>Fluent in English and Russian are required. </li><li>Excellent leadership, interpersonal, and organizational skills.</li><li>Professional appearance, confident communication, and guest-focused mindset.</li><li>Ability to manage a multicultural team and handle high-pressure situations gracefully.</li></ul>Benefits:<ul><li>Competitive salary and allowances</li><li>Food, accommodation, and transportation provided</li><li>Relocation assistance by the employer</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>Are you willing to relocate to Saudi Arabia for this role?</li></ul>Education:<ul><li>Diploma (Preferred)</li></ul>Experience:<ul><li> In-Villa Dining Assistant Manager: 3 years (Required)</li></ul>Language:<ul><li>Russian and English (Required)</li></ul>

In-Villa Dining Assistant Manager (Female)

Wyndham Grand Doha West bay Beach

<div><h1 class="jobSectionHeader">SUMMARY</h1>
The incumbent will assist and support the Food &amp; Beverage Manager with the day to day running of the Food &amp; beverage outlets to ensure a consistently high level of service is being offered and delivered to guests.
The F&amp;B Supervisor will be responsible for leading, supporting and training the F&amp;B team on shift.
KEY RESPONSIBILITIES<ul><li>
Ensures new F&amp;B team members are well-trained and motivated / feeling of being welcome.</li><li>
Ensures a smooth running of the F&amp;B operations.</li><li>
Ensures a thorough handover between shifts.</li><li>
Ensures effective inter-departmental communication with Kitchen and other relevant departments,</li><li>
Well planned and executed preparations before and during the service, e.g., preparing tables and polish cutlery.</li><li>
Managing the stock and supplies in the restaurant and ensured orders are being made in time to avoid running out of linen, glasswork etc.</li><li>
To control costs through correct stock usage, rotation, ordering, minimizing wastage, forecasting and managing workload, in conjunction with the F&amp;B Manager.</li><li>
Drive revenue through different upselling programmes.</li><li>
Follows correct reporting procedures if faced with issues.</li><li>
Ensure all standard checklists / task list are completed each shift.</li><li>
Effective prevention, recovery, and investigation of any guest complaints.</li><li>
To strive to anticipate guest needs whenever possible and react to these to enhance customer satisfaction.</li><li>
Ensure the service delivery is consistent and in line the brand SOPs and service culture.</li><li>
Ensure the team has knowledge of the F&amp;B products.</li><li>
Ensures compliance with Health &amp; security, fire regulations and food safety as per company standard and legislation.</li><li>
Ensure correct cash handling and credit card handling as per company standards / policy.</li><li>
Ensure correct closure paperwork is done.</li><li>
Follows the Health &amp; Safety and food hygiene standards as trained.</li><li>
Ensures proper appearance and grooming of the team while on duty.</li><li>
Monitors operating supplies, equipment and reduces spoilage and wastage successfully.</li><li>
Ensure that the team are punctual, polite, courteous, and helpful to guests and colleagues at all times.</li><li>
Leading and motivating a diverse team.</li><li>
Complies with company brand standards.</li><li>
Attend Duty Manager shifts as and if required.</li><li>
Any other reasonable duties assigned by management.</li></ul>
It is not the intent of this Job Description to cover all aspects of the position but to highlight the most important areas of responsibility.
<div><h2 class="jobSectionHeader">Experience Needed</h2><h1 class="jobSectionHeader">
KEY COMPETENCIES</h1>
Alongside with the fundamentals of the brand service culture, the incumbent will be required to demonstrate the below competencies:<ul><li>
Team leadership</li><li>
Planning and organisation</li><li>
Communication</li><li>
Exceptional service delivery</li><li>
Training</li><li>
Complaint resolution</li><li>
Teamwork</li><li>
Flexibility</li><li>
Reliability</li><li>
&ldquo;Can do&rdquo; attitude</li></ul><h1 class="jobSectionHeader">
BACKGROUND</h1><ul><li>
A minimum of 1 years of F&amp;B experience and relevant tack record.</li><li>
Previous supervisory experience will be an advantage but not required.</li><li>
Proficiency in Micros.</li><li>
Degree in hospitality management or business management is a strong advantage.</li></ul></div>
<div><h2 class="jobSectionHeader">Required Skills</h2><h3 class="jobSectionHeader">
Customer service</h3>
Customer Service<h3 class="jobSectionHeader">
Soft skills</h3>
Detail Oriented, Team Player</div>
<div><h2 class="jobSectionHeader">Values</h2>
Integrity, Fun, Accountability, Care, Inclusive</div>
<div><h2 class="jobSectionHeader">Benefits</h2>
Staff accommodation, Staff transportation, Length of service benefits, Employee rate in all Wyndham hotels globally, Hotel restaurant staff rate, Training program &ndash; All employee levels</div></div>

Food & Beverage Supervisor

Explore 1919+ Service delivery manager in Doha this November. Find roles across top companies and apply now to boost your career.

1919 service delivery manager jobs IN Doha

Field Operations Manager- Qatar

Field Operations Manager- Qatar

Delivery Manager - IT

Head of Delivery Management

Head of Delivery Management

In-Villa Dining Assistant Manager (Female)

Food & Beverage Supervisor