care manager - usftgp umsa quality and safety

dispatch supervisor

hospital shuttle driver

hvac dispatcher

lead service tech

night dispatch analyst i

service dispatcher

Hales AC

<div><div><div><b>Benefits:</b></div>
<ul><li>Bonus based on performance</li>
<li>Competitive salary</li>
<li>Dental insurance</li>
<li>Employee discounts</li>
<li>Flexible schedule</li>
<li>Health insurance</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
</ul></div><div><div>Come join our ever-growing team!! Right Away Home Services is looking for a dispatcher to join our team. Your primary focus will be your dispatch responsibilities but you will also be responsible for answering inbound and making outbound phone calls to customers.<br>
<br>
PRIMARY RESPONSIBILITIES</div>
<ul><li>Dispatch all service calls to ensure maximum scheduling efficiency without compromising client satisfaction.</li>
<li>Manage the dispatch board to keep field personnel on the move and generate revenue. Make every effort to compress call scheduling effectively and maximize productivity.</li>
<li>Notify clients ahead of time without fail if the technician is not going to arrive at their home within the scheduled time window and re-scheduling the time at the client&rsquo;s convenience.</li>
<li>Communicate with the Purchasing and Warehouse Coordinator to help arrange efficient delivery of parts to the Technicians. Every effort should be made to keep Technicians on the job.</li>
<li>Strictly adhere to the Dispatching for Profits Priority Service Schedule, including ensuring the &ldquo;Right&rdquo; technician is sent to the &ldquo;Right&rdquo; appointment.</li>
<li>Share the responsibility to ensure that all technicians arrive at their designated appointments on time.</li>
<li>Debrief Technicians after each call and insist that all employees collect payment immediately after each job is completed.</li>
<li>Obey the Right Away Code of Ethics, Team Rules, and Team Philosophy.</li>
</ul><div>This job requires working out of our location in Tampa near the Airport</div><div><br>
</div>
<div><b>About Us</b><br>
</div><div>If you&rsquo;re looking for a fulfilling career in heating and cooling services in across Florida, Right Away Home Services is the place for you. Right Away Home Services was established in 2022, acquiring HVAC companies all over the state of Florida, all of our locations offering exceptional HVAC services and creating a dynamic work environment for our team members.<br>
</div><div><b>Who We Are</b><br>
</div><div>Right Away Home Services is dedicated to providing the highest level of reliable service for our customers&rsquo; comfort needs, and we extend this dedication to our team. Our workplace is built on integrity, teamwork, and continuous improvement. We believe in investing in our employees, providing ongoing training to keep everyone up-to-date with the latest technology and industry advancements.<br>
</div><div>We are more than just a service provider; we are a community.<br>
</div><div><b>Why Work With Us</b><br>
</div><div>At Right Away Home Services, we recognize talent and promote from within, ensuring our team members have ample opportunities for career advancement. We reward hard work and dedication with competitive salaries, great bonuses, and comprehensive benefits. Our supportive and inclusive work environment fosters professional growth and personal satisfaction.<br>
</div><div><b>What We Offer</b><br>
</div><ul><li><b>Career Growth:</b> We believe in nurturing our employees' potential. Many of our team members have advanced into leadership positions, thanks to our commitment to promoting from within.</li>
<li><b>Ongoing Training:</b> All our technicians receive continuous training, ensuring you stay at the forefront of industry advancements and technology.</li>
<li><b>Community Involvement:</b> Be part of a team that values community service and makes a difference through initiatives like Lennox&rsquo;s Feel the Love campaign and supporting the Special Olympics.</li>
<li><b>Supportive Environment:</b> Our friendly and professional team works together to achieve common goals, providing a supportive atmosphere where everyone can thrive.</li>
<li><b>Innovative Products:</b> As a Lennox Premier Dealer, you&rsquo;ll work with high-tech and innovative products, offering cutting-edge solutions to our customers.</li>
</ul><div><b>Join Our Team</b><br>
</div><div>We&rsquo;re growing and looking for dedicated professionals committed to delivering the best service. If you&rsquo;re passionate about the HVAC industry and want to be part of a supportive, forward-thinking company, Right Away Home Services is the perfect place for you. Join us and build a rewarding career while making a positive impact in the community.</div></div></div>

HVAC Dispatcher

Eagle Transport Corporation

<p><b>Eagle Transport Corporation | Tampa, FL</b></p><p>We are continuing to grow our team at Eagle Transport Corporation and hiring enthusiastic members is critical to that success!</p><p>The Dispatcher is essential for the smooth operation of Eagle services. In this role, you'll collaborate with both internal and external customers, ensuring efficient service while promoting effective communication across departments.</p><p>Work schedule: 4-on, 3-off rotation: 4am-4pm</p><p><b>​Job Duties</b></p><ul><li>Collaborate with the Terminal Manager to identify and communicate any critical needs affecting daily terminal operations.</li><li>Schedule loads using the AS400 Dispatch System, ensuring all related paperwork is generated and delivered efficiently.</li><li>Maintain a flexible yet structured plan for daily tasks, adjusting as necessary based on business requirements.</li><li>Verify that all drivers complete daily logs in accordance with D.O.T. rules and regulations.</li><li>Track and report on driver attendance and any factors that may affect their ability to perform duties safely.</li><li>End of Shift:</li><li>Ensure all drivers complete Vehicle Condition Reports for each unit driven daily and distribute the necessary copies as required.</li><li>Confirm that all dispatched units are in safe working condition and free of significant mechanical issues.</li><li>Monitor and report any misuse, neglect, or abuse of equipment to maintain operational integrity.</li><li>Arrange for preventive maintenance with Fleet Service Technicians to keep the fleet in good condition.</li><li>Quickly and accurately report any accidents to the Terminal Manager.</li><li>Foster a culture of collaboration and open communication between the dispatch office and other departments.</li></ul><p><b>Requirements</b></p><ul><li>High school diploma or equivalent.</li><li>Prior experience in dispatching, logistics, customer service, or a related field.</li><li>Strong organizational and multitasking abilities.</li><li>Proficient in Microsoft Office; experience with fleet management software a plus.</li><li>Excellent verbal and written communication skills, with strong interpersonal abilities.</li></ul><p><b>Benefits</b></p><ul><li>Weekly Pay</li><li>Paid Life and AD&amp;D Insurance for You and Your Family</li><li>Affordable Health Insurance w/Prescription Plan</li><li>Dental, Vision, and Disability Insurance</li><li>Health Savings Account</li><li>Flexible Spending Account</li><li>401K (w/company match)</li><li>AFLAC Insurance Options (Accident, Critical Illness, Hospital Indemnity)</li><li>Employee Assistance Program (Family Care, Legal Information, Financial Guidance)</li><li>LifeKeys Services (Learn More)</li><li>TravelConnect Services (Learn More)</li><li>Paid Time Off</li><li>Referral Program</li></ul><p>​Eagle Transport Corporation is an E-Verify and Equal Opportunity Employer and we perform Background and MVR screenings prior to hire.</p><p>Job Type: Full-time</p><p>Benefits:</p><ul><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Referral program</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>10 hour shift</li><li>8 hour shift</li></ul><p>Ability to Commute:</p><ul><li>Tampa, FL 33684 (Required)</li></ul><p>Ability to Relocate:</p><ul><li>Tampa, FL 33684: Relocate before starting work (Required)</li></ul><p>Work Location: In person</p>

Tampa| Dispatcher

Brenntag

<div><h1 class="jobSectionHeader"><b>Your Role &amp; Responsibilities</b></h1><h2 class="jobSectionHeader"><b>
Job Summary:</b></h2><p></p><p>
Dispatches trucks and supervises drivers. Ensures the dispatch operations process runs efficiently and in a timely manner.</p><h2 class="jobSectionHeader"><b>
Job Description:</b></h2><ul><li><p>
Responsible for Supervising all Drivers</p></li><li><p>
Responsible for fleet&rsquo;s care/services</p></li><li><p>
Dispatching of Brenntag drivers, supporting of all areas of our business including LTL, Bulk, and Transfers</p></li><li><p>
Handle all orders assigned to ship on company trucks</p></li><li><p>
Manage the driver&rsquo;s day to day operations out of various facilities and our bulk terminals</p></li><li><p>
Coordinate shipping appointments and pickups</p></li><li><p>
Coordinate with outside warehouses</p></li><li><p>
Process driver paperwork</p></li><li><p>
Manage receipts &amp; reimbursements</p></li><li><p>
Review and file DOT logs</p></li><li><p>
Work with customer service</p></li><li><p>
Daily Communication of needs, issues, concerns related to customer order</p></li><li><p>
Work with materials management</p></li><li><p>
Coordinate inbound shipments with Material Management</p></li><li><p>
Daily communication of needs, issues, concerns related to product management</p></li><li><p>
Payroll (In-depth knowledge of Dayforce)</p></li><li><p>
In-depth knowledge of inventory/routing system</p></li><li><p>
Assist with dispatch office operations</p></li><li><p>
Working the dispatch window to direct drivers</p></li><li><p>
Work the truck scale</p></li><li><p>
Point of contact for emergency line after 5 pm</p></li><li><p>
Process paperwork as per procedures</p></li><li><p>
Drive utilization of POD and OAV, assist with implementation of Project 44</p></li><li><p>
Manage fleet documentation including PMs and annual inspections</p></li><li><p>
Reduce common carrier spend by improving asset utilization and efficient order management and routing</p></li><li><p>
Other duties as given</p></li></ul><p><b><br>
Your Profile</b></p><h2 class="jobSectionHeader"><b>
Education and Experience:</b></h2><ul><li><p>
1 &ndash; 5 years Chemical industry experience (preferred)</p></li><li><p>
3 Years of Experience in distribution with a working knowledge of dispatching a fleet of drivers (required)</p></li><li><p>
3 Years of supervisory/management experience (required)</p></li><li><p>
Proficient knowledge of Microsoft Office (Excel, Word)</p></li><li><p>
Excellent written and verbal communication skills</p></li><li><p>
Strong attention to detail, analytical skills, and bias for action</p></li></ul><h1 class="jobSectionHeader"><b>
Our Offer</b></h1><ul><li><p>
We aim to create an environment where the best people want to work, where they can turn their passion into their job and realize their full potential.</p></li><li><p>
Individual development, on-the-job training, and development programs designed to help our employees grow in their careers.</p></li><li><p>
Paid parental leave</p></li><li><p>
Education assistance program</p></li><li><p>
Employee assistance program</p></li><li><p>
Various healthcare plan options as well as 401(k)</p></li></ul><p></p><h1 class="jobSectionHeader"><b>
Interested?</b></h1><p>
We look forward receiving your application.</p><p></p><p>
Brenntag and its subsidiary companies will provide equal employment opportunities to all applicants without regard to any category protected by federal, state or local law, including as applicable, applicant&rsquo;s actual or perceived race, color, religion, creed, sex, sexual orientation, gender identity or expression (including transgender status), gender (including pregnancy, childbirth, lactation and related medical condition), genetic information, military service, national origin, ancestry, citizenship status, age, veteran status, physical or mental disability, protected medical condition as defined by applicable federal, state or local law, political affiliation, marital status, membership in an employee organization, parental status, expunged juvenile record, or any other status protected by federal, state, or local law. Brenntag will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal, state, or local law. This application is considered current for sixty (60) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.</p><p></p><p>
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources at accommodations@brenntag.com (phone, tty, fax, email, etc.).</p><p></p><p>
Brenntag North America, Inc. and its subsidiaries use E-Verify, a government-run, web-based system that allows employers to confirm the eligibility of their employees to work in the United States. For more information, please go to https://www.e-verify.gov/employee or view the poster at https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster.pdf.</p><p></p><h2 class="jobSectionHeader"><b><br>
Brenntag TA Team</b></h2></div>

Dispatch Supervisor

Tampa General Hospital

<div><div><b>Transporter 1</b> <b>-</b> <b>(</b><b>260000Q4</b><b>)</b><div>
</div></div><div><b>
Description</b><div></div><p><b><br>
JOB SUMMARY</b></p><p>
The Transporter is responsible for the completion of assignments, as received from the Transport Tracking System or Dispatcher, for the safe, efficient, and expedited transport of patients to and from clinical, ancillary, and support areas and equipment within established departmental time frames and productivity standards and following departmental operational and safety policies and procedures. Maintains positive, friendly, and courteous demeanor, while exhibiting infection control and risk management practices. Responsible for performing job duties in accordance with mission, vision, and values of Tampa General Hospital.</p><p></p><div><br>
</div></div><div><b>
Qualifications</b><div></div><p><b><br>
Qualifications</b></p><ul><li>
At least one year experience in a customer service or hospitality role.</li><li>
Hospital experience preferred.</li><li>
Must be CPR certified.</li><li>
Must possess strong interpersonal and customer service skills.</li><li>
Ability to work in a fast-paced environment.</li><li>
Ability to follow oral and written instructions.</li><li>
Must possess basic computer proficiency.</li></ul><div>
</div></div><div><b>
Primary Location</b><b>:</b> Tampa</div><div><b>
Work Locations</b><b>:</b> TGH Main Campus 1 Tampa General Circle Tampa 33601</div><div><b>
Eligible for Remote Work</b><b>:</b> On Site</div><div><b>
Job</b><b>:</b> Patient Transport</div><div><b>
Organization</b><b>:</b> Florida Health Sciences Center Tampa General Hospital</div><div><b>
Schedule</b><b>:</b> Full-time</div><div><b>
Shift</b><b>:</b> Variable</div><div><b>
Job Type</b><b>:</b> On Site</div><div><b>
Shift Hours</b><b>:</b> Varies</div><div><b>
Minimum Salary</b><b>:</b> 15.00</div><div><b>
Job Posting</b><b>:</b> Mar 2, 2026, 12:30:44 PM</div></div>

Transporter 1

Tampa Electric Company

<div></div><div><div><div><p>At Peoples Gas, we work to make lives better throughout Florida with safe, resilient, clean and affordable natural gas solutions. Our diverse and inclusive team serve more than 500,000 residential, commercial and industrial customers across 14 service areas.</p>
<p>We&rsquo;re an innovative and collaborative company focused on building engaged and empowered team members who are valued and celebrated to drive our success.</p>
<p>You&rsquo;ll find competitive pay, inclusive health and wellness programs, and wide-ranging training and professional development.</p>
<p>Whether it&rsquo;s your first job or your next big move, Peoples Gas is a growing company with career opportunities that fit your future.</p>
<p>Start here.</p></div></div></div>
<br><div><div><div><div><div><div>Title: <b>Night Dispatch Analyst I</b><br>
Company: <b>Peoples Gas System</b><br>
State and City: <b>Florida</b> - <b>Tampa</b><br>
Shift: <b>10 Hr. Day - M-F</b></div><div></div><div><b><br>
WHO WE ARE?</b><br>
Peoples Gas System is the fastest growing natural gas utility in the Southeast with career opportunities that fit your future. Our organization is diverse &ndash; in people, opportunities, and careers. We foster a dynamic and inclusive workplace where safety, innovation and collaboration are at the heart of everything we do.</div><br>
<div></div>
<div><b>
HOW YOU&rsquo;LL HELP DRIVE THE FUTURE OF NATURAL GAS?</b><br>
The Night Dispatcher Analyst will be responsible for analyzing and dispatching daily workload for field technicians and contractors, ensuring route accuracy and appropriate dissemination of work for Peoples Gas System Operations. The verification of all schedules and resources will be achieved to ensure timely and reliable service to customers in accordance with the corporate business plans. Uses independent judgment to dispatch field technicians and contractors efficiently, effectively, and safely to respond to emergencies, urgent and non-emergency work orders as appropriate. Working in a fast paced and demanding environment, prioritizes work suitable to its urgency, ensures all work orders are completed, and customer appointments are kept on time. Responsible for maintaining accurate information within the Work and Asset Management (WAM) Business System. Supports Operations personnel and other resources to include and not limited to: Customer Experience, Meter Services, and Billing &amp; Collections Departments.</div><br>
<div></div>
<div><i>
This is a three-level progression. Advancement to a higher level is based on value added to the Company through increased duties, responsibilities, and accomplishments. Advancement is not automatic, i.e. based solely on time in the job, but will be based on the employee&rsquo;s performance, qualifications, and the business and/or technical needs of the department.</i></div><br>
<div></div>
<div><i>
Night Shift hours:</i></div>
<ul>
<li><i>5pm - 4am - M - F, 4x10 days, one work from home day</i></li>
<li><i>9pm - 8am - M - F, 4x10 days, one work from home day</i></li></ul><br>
<div></div>
<div><b>
WHAT YOU NEED TO SUCCEED</b></div>
<ul>
<li>High school diploma or GED equivalent from an accredited school/institution.</li>
<li>Minimum of four (4) years of related support work experience in an engineering, construction, or utility environment. Experience consists of the coordination and dispatching of work orders or complex tasks.</li>
<li>Ability to work effectively in a team environment that is fast paced and highly deadline driven.</li>
<li>Must communicate clearly and effectively both orally and in writing.</li>
<li>Align the implementation of work completion with Business Goals.</li>
<li>Ability to read and comprehend policies, procedures, and instructions.</li>
<li>Must use good judgment, prioritize work assignments, work independently, and be multi-tasked oriented.</li></ul><br>
<div></div>
<div><b>
PRIMARY DUTIES &amp; RESPONSIBILITIES</b></div>
<ul>
<li>Dispatches daily workload for field technicians and contractors, ensuring route accuracy and appropriate distribution of work.</li>
<li>Responsible for ensuring the accurate completion of work orders as required. Responsible for updating records in a timely fashion to represent and notify service areas and others of completion of identified work.</li>
<li>Maintains communications with Customer Experience Departments, Operations Management, Scheduler-Coordinators and Centralized Dispatchers on work order issues. Creates, assigns, updates, and corrects work orders in SAP, WebIC, ISU, FIORI and the Work and Asset Management (WAM) Business System as needed.</li>
<li>Meets work deadlines with regards to daily tracking and work shifting of field technicians to meet customer appointments and high priority work.</li>
<li>Interfaces with customers and customer service personnel as needed regarding appointments and field issues. Investigate and recommend timely resolutions of customers concerns by collaborating with Operations to provide excellent customer service. M Maintains customer Gas Service Agreements and New Construction move-ins within SAP and Work and Asset Management (WAM) Business System.</li>
<li>Attentive coverage of the gas dispatch hotline to provide support to Customer Experience Departments and field technicians. Manages safe and rapid emergency work order response.</li>
<li>Interface regularly with the Scheduler-Coordinator to aid in creating short-term work plans.</li>
<li>Will perform additional duties and responsibilities and assist other personnel as needed.</li></ul><br>
<div></div>
<div><b>
WHAT WILL GIVE YOU A COMPETITIVE EDGE?</b></div>
<ul>
<li>Applicable Associates degree, two-year technical degree or technical certification may be considered in lieu of up to two years of related experience.</li>
<li>Bachelor's degree may be considered in lieu of up to four years of related experience.</li>
<li>Minimum of four (4) years&lsquo; experience in the natural gas industry.</li>
<li>Proven leadership on projects and other various assignments of complexity and diversity.</li>
<li>Demonstrated experience in SAP.</li>
<li>Ability to work independently, be self-motivated and organized while meeting necessary time sensitive deadlines.</li>
<li>Must be able to efficiently use computer hardware and software for spreadsheets design, data manipulation/analysis and to produce graphic material and presentations.</li>
<li>Standard Query Language (SQL), report development skills (SQL/Oracle/Access).</li>
<li>Working knowledge of rules and regulations pertaining to the natural gas industry.</li>
<li>Working knowledge of Share Point, FSM, WAM (Work Asset Management), Excel, Power BI, Microsoft Teams, and SAP, WebIC, FIORI and ISU system.</li>
<li>Working knowledge of PGS (Peoples Gas System) administrative, Customer Experience, and local PGS Operations policies and procedures, and Peoples Gas Geographic territory.</li>
<li>Knowledge of work order types, terms used and physical fulfillment requirements of all types of work orders.</li></ul><br>
<div></div>
<div><b>
WHO WILL BE A PART OF YOUR TEAM?</b></div>
<ul>
<li>Interfaces with all levels of Company personnel. Primary relationships are with Operations, Customer Experience, Meter Services, Billing, Safety and Scheduler-Coordinators.</li>
<li>Interacts with Customers, contractors, emergency, and non-emergency agencies.</li></ul><br>
<div></div>
<div><b>
HOW YOU&rsquo;LL CONTRIBUTE?</b></div>
<ul>
<li>Builds Strong, Collaborative Relationships</li>
<li>Drives Operational Excellence for Customers</li>
<li>Speaks Up on Safety, Health, and the Environment</li>
<li>Takes Ownership &amp; Acts with Integrity</li>
<li>Thinks Strategically &amp; Exercises Sound Judgment</li></ul><br>
<div></div>
<div><b>
WHERE AND HOW YOU&rsquo;LL WORK?</b></div>
<ul>
<li>Weekly shifts with occasional overtime in a fast-paced operations office or home if deemed necessary environment.</li>
<li>Moderate Level of Stress.</li>
<li>Some travel may be required on an occasional basis.</li>
<li>Must have vision correctable to 20/40.</li>
<li>Must be physically capable of working indoor/outdoor environments.</li>
<li>Must be able to sit or stand for 12-hour shifts.</li></ul><br>
<div></div>
<div><b>
WHY YOU&rsquo;LL LOVE WORKING WITH US?</b><br>
We proudly offer a competitive total rewards package and other perks to help keep you thriving:</div>
<ul>
<li>Performance Bonus: Earn an annual incentive bonus that recognizes your hard work.</li>
<li>Comprehensive Health Coverage: Enjoy medical, prescription drug, dental, and vision insurance.</li>
<li>Retirement Planning: Secure your future with a 401k Retirement Savings Plan and a comprehensive Pension plan.</li>
<li>Ownership Opportunities: Participate in Emera&rsquo;s Employee Common Share Purchase Plan and share in our success.</li>
<li>Time to Recharge: Enjoy Paid Time Off (PTO), paid company holidays, comprehensive mental, financial and physical wellness resources, and paid Parental Leave.</li>
<li>Growth and Development: Take advantage of tuition reimbursement and other training and development opportunities to enhance your skills and career.</li>
<li>And much more!</li></ul><br>
<div></div>
<div><b><i>
Whether you&rsquo;re launching your career or looking to advance it, Peoples Gas is the perfect place for you, offering exciting opportunities for a long-term career with a dynamic, growing company.</i></b></div><br>
<div></div>
<div><b>
STORM DUTY REQUIREMENTS</b><br>
TECO Energy and its companies serve a role in providing critical services to our community during an emergency. Team members are required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our TECO Energy customers. Team members are required to work in their normal job duties or other assigned activities. Proper compensation will be made in accordance with the company's rules and procedures.</div><br>
<div><i>
The successful applicant will be required to take and pass a Baseline Medical Examination as part of the pre-employment screening once an offer has been accepted. A pre-employment drug screening, as well as a background check (including education, employment, criminal and motor vehicle) will also be conducted as part of the pre-employment screening. A physical may be conducted if required for the role.</i></div></div></div></div></div></div>

Night Dispatch Analyst I

<div><div><b>Physician Business Development Representative</b> <b>-</b> <b>(</b><b>260000QE</b><b>)</b><div>
</div></div><div><b>
Description</b><div></div><p><br>
Under supervision of the Manager of Business Development, the Business Development Representative will be responsible for promoting and representing Tampa General Hospital in their respective service line sales focus. The Business Development Representative will be responsible for implementing approved sales strategies and executing tactics to generate service line utilization and achieve sales goals.</p><ul><li>
Ability to comprehend knowledge that includes disease state, clinical research studies, and utilizing that knowledge to deliver information in an educational and sales environment</li><li>
Demonstrate the ability to learn, analyze, understand and effectively convey complex information</li><li>
Develop and execute business plans for assigned service line(s) while achieving consistent sales growth within the territory</li><li>
Promote services ethically and within compliance, based on TGH&rsquo;s sales process and approved marketing strategy</li><li>
Develop and nurture professional relationships with appropriate healthcare providers and hospitals</li><li>
Support service line growth initiatives and achieve sales goals through effective use of the TGH&rsquo;s sales model</li><li>
Consistent execution of sales and brand strategies, including effective and compliant utilization of available resources (i.e. approved sales tools and materials, educational lunches, speaker programs)</li><li>
Leverage expertise and knowledge of service lines to anticipate, investigate and respond to inquiries and service barriersDemonstrate a results-oriented approach and effective time management skills</li><li>
Develop an effective territory routing plan to optimize call plan attainment</li><li>
Consistently record sales activity within PRM systemUtilize time and other resources to drive territory growth</li><li>
Leverage service line data to focus efforts on high value opportunities</li><li>
Responsible for performing job duties in accordance with mission, vision and values of Tampa General Hospital</li></ul><div>
</div></div><div><b>
Qualifications</b><div></div><p><br>
Bachelor&rsquo;s Degree in Marketing or Related field and a minimum of 2 years of experience in Physician Relations or Physician targeted medical sales; or Associate&rsquo;s Degree in Marketing or Related field and minimum of 5 years of experience in Physician Relations or Physician targeted medical sales.</p><div><br>
</div></div><div><b>
Primary Location</b><b>:</b> Tampa</div><div><b>
Work Locations</b><b>:</b> TGH Main Campus 1 Tampa General Circle Tampa 33601</div><div><b>
Eligible for Remote Work</b><b>:</b> Hybrid Remote</div><div><b>
Job</b><b>:</b> Strategic Services/Business Development</div><div><b>
Organization</b><b>:</b> Florida Health Sciences Center Tampa General Hospital</div><div><b>
Schedule</b><b>:</b> Full-time</div><div><b>
Scheduled Days</b><b>:</b> Sunday, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday</div><div><b>
Shift</b><b>:</b> Day Job</div><div><b>
Job Type</b><b>:</b> Hybrid Remote</div><div><b>
Shift Hours</b><b>:</b> 8am - 5pm, some nights and weekends</div><div><b>
Minimum Salary</b><b>:</b> 69,305.60</div><div><b>
Job Posting</b><b>:</b> Mar 12, 2026, 12:23:09 PM</div></div>

Physician Business Development Representative

PURCOR Pest Solutions

<div>Description:
<p><b>
Purpose</b></p><p>
Lead day-to-day Customer Care operations to ensure consistent, high-quality customer experiences while driving team performance, accountability, and first-call resolution. This role exists to stabilize execution, improve customer satisfaction, and scale service quality through effective leadership, coaching, and operational discipline within a fast-paced, evolving acquisition environment.</p><p><b>
Key Contributions</b></p><ul><li>
 Lead and support Customer Care agents to consistently meet service, quality, and productivity standards</li><li>
Drive performance management through coaching, feedback, and escalation ownership</li><li>
Ensure timely and accurate execution of core workflows, offline tasks, and customer follow-ups</li><li>
Maintain operational rigor through reporting, scheduling support, and time/commission oversight</li><li>
Partner cross-functionally to resolve systemic customer issues and improve Customer Experience (CX) processes</li><li>
Support ongoing change initiatives related to acquisitions, system enhancements, and evolving business needs</li></ul><p><b>
Success Metrics</b></p><ul><li>
Customer Satisfaction (CSAT): Maintain = 90% CSAT across supervised interactions</li><li>
First Call Resolution (FCR): Improve or sustain FCR at = 75%</li><li>
Average Handle Time (AHT): Meet established AHT targets while maintaining quality</li><li>
After Call Work (ACW): Maintain ACW within defined standards</li><li>
Hold Time: Keep average hold time within acceptable thresholds</li><li>
Service Levels: Achieve daily and monthly service level targets</li><li>
Abandon Rate: Maintain abandon rate within acceptable percentage thresholds</li><li>
Escalation Resolution: Resolve = 95% of escalated issues within 24 hours with no repeat escalation</li><li>
Team Performance: = 85% of agents consistently meeting QA, adherence, and productivity goals</li><li>
Task Completion: 100% of assigned offline tasks (callbacks, emails, chat support) completed within SLA</li></ul><p><b>
Growth Impact</b></p><ul><li>
 Improves customer retention and lifetime value through faster, higher-quality issue resolution</li><li>
Enables scalable growth by establishing consistent performance standards and repeatable CX practices</li><li>
Reduces operational risk by ensuring adherence to call flow standards, documentation, and reporting</li><li>
Strengthens team culture through accountability, responsiveness, and coaching-driven development</li></ul><p><b>
Capabilities &amp; Strengths</b></p><ul><li>
People Leadership &amp; Coaching: Ability to motivate, develop, and hold teams accountable in a KPI-driven, service-focused environment</li><li>
Operational Judgment: Uses data, reporting, and real-time insights to prioritize work and drive results</li><li>
Customer-Centric Mindset: Models professionalism, empathy, and ownership in every customer interaction</li><li>
Change Agility: Comfortable leading teams through frequent change in a fast-paced acquisition company</li></ul><h3 class="jobSectionHeader"><b><br>
Hours of Operation &amp; Schedule</b></h3><ul><li>
Customer Care Center Hours: 8:00 AM &ndash; 8:00 PM, Monday through Saturday</li><li>
Supervisor schedule will vary based on business needs, including potential evenings and Saturdays</li></ul>
Requirements:
<p><b>
Required Qualifications</b></p><ul><li>
2+ years of experience leading customer service or call center teams.</li><li>
Proven ability to coach performance and manage customer escalations.</li><li>
Working knowledge of CRM systems, reporting tools, and communication platforms (e.g., HubSpot, Teams).</li></ul><p><b>
Preferred Qualifications</b></p><ul><li>
Experience supervising hybrid or remote customer service teams.</li><li>
Background in high-volume, service-driven or multi-location environments.</li><li>
Strong analytical skills with experience using KPIs to drive behavioral change.</li></ul></div>

Supervisor, Customer Experience

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