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assistant service manager/dispatcher Jobs in Tampa

assistant service manager/dispatcher

customer service representative Jobs in Tampa

customer service representative

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service dispatcher

Airstron Inc.

Responsibilities include:1- Receiving and schedule service calls from customers.2-Scheduling techs and tracking their progress through out the day by effectively managing the dispatch board.3-Scheduling PMs with techs/customers.4- Assisting the account managers in any need to provide the highest level of service to our customers.5- Coordinate with service manager on workload and staffing needs.6- Support billing by ensuring notes, time and materials are entered correctly.7- Assist warehouse and delivery manager in the tracking of parts and arranging deliveries to the technicians.8- Requires excellent communication skills and organization.Pay: $26.00 - $36.00 per hourBenefits:<ul><li>401(k)</li><li>Health insurance</li><li>Paid time off</li></ul>Work Location: In person

Assistant Service manager/Dispatcher

<div>An exciting opportunity awaits you at SDS Rx, Powered by DHL! We are a leading nationwide courier company, specializing in the transport of nuclear medicine. Our Mission is to enhance the quality of patient care, one delivery at a time. No matter the circumstance, you can count on us to deliver! Right patient, right place, right time.
 The core responsibilities of this role include: monitoring and dispatching in a time-efficient and cost-effective manner and transmitting any concerns or issues to the Customer Service Manager.
 Position: Lead Dispatcher
Shift: Sunday - Thursday, 9:00pm &ndash; 5:00am
Pay: Base 50,000/yr.
The ideal candidate will also possess the following skills and/or experience:<ul><li>
2+ years of Customer Service Experience.</li><li>
Excellent knowledge of management methods and techniques.</li><li>
Ensure that dispatching is completed with emphasis on cost effectiveness and time efficient manner.</li><li>
Maintain current knowledge of routes and locations to assure timely service and accurate information.</li><li>
Address problems and requests by transmitting information or providing solutions.</li><li>
Interact and communicate with staff in a professional manner.</li><li>
Utilize critical thinking skills.</li><li>
Utilize tracking/dispatching software &mdash; E-Courier.</li><li>
Maintain regular attendance and dependability.</li><li>
Have excellent communication skills both written and verbal, and interpersonal skills.</li><li>
Have excellent computer skills, including but not limited to data entry, documentation skills, organization.</li><li>
Have excellent analytical and problem-solving skills.</li><li>
Ability to manage multiple projects concurrently, multi-tasking.</li></ul>
 Our excellent benefits packages includes:<ul><li>
Affordable medical, dental, and vision coverage available beginning on your 30th day</li><li>
PTO program for all associates, including paid holidays and vacation</li><li>
401(k) with generous company match</li><li>
Tuition reimbursement program</li><li>
Excellent training and career advancement opportunities</li></ul> 
SDS RX Lead Dispatcher (US)
 
Brand: DHL
 
Address: 7861 Woodland Center Boulevard Tampa, FL - 33614
 
Property Description: 3903 - Tampa FL SERC
 
Property Number: 3903</div>

SDS RX Lead Dispatcher

<div>An exciting opportunity awaits you at SDS Rx, Powered by DHL! We are a leading nationwide courier company, specializing in the transport of nuclear medicine. Our Mission is to enhance the quality of patient care, one delivery at a time. No matter the circumstance, you can count on us to deliver! Right patient, right place, right time. 
The core responsibilities of this role include: monitoring and dispatching in a time-efficient and cost-effective manner and transmitting any concerns or issues to the Customer Service Manager. 
Position: Dispatcher 
Shift: Friday-Tuesday 11 PM- 7 AM 
Pay: $20/hr. 
The ideal candidate will also possess the following skills and/or experience: 
<ul><li>
2+ years of Customer Service Experience.</li><li>
Excellent knowledge of management methods and techniques.</li><li>
Ensure that dispatching is completed with emphasis on cost effectiveness and time efficient manner.</li><li>
Maintain current knowledge of routes and locations to assure timely service and accurate information.</li><li>
Address problems and requests by transmitting information or providing solutions.</li><li>
Interact and communicate with staff in a professional manner.</li><li>
Utilize critical thinking skills.</li><li>
Utilize tracking/dispatching software &mdash; E-Courier.</li><li>
Maintain regular attendance and dependability.</li><li>
Have excellent communication skills both written and verbal, and interpersonal skills.</li><li>
Have excellent computer skills, including but not limited to data entry, documentation skills, organization.</li><li>
Have excellent analytical and problem-solving skills.</li><li>
Ability to manage multiple projects concurrently, multi-tasking.</li></ul> 
Our excellent benefits packages includes:<ul><li>
Affordable medical, dental, and vision coverage available beginning on your 30th day</li><li>
PTO program for all associates, including paid holidays and vacation</li><li>
401(k) with generous company match</li><li>
Tuition reimbursement program</li><li>
Excellent training and career advancement opportunities</li></ul> 
SDS RX Dispatcher (US)
 
Brand: DHL
 
Address: 7861 Woodland Center Boulevard Tampa, FL - 33614
 
Property Description: 3903 - Tampa FL SERC
 
Property Number: 3903</div>

SDS RX Dispatcher

MANKO Delivery Systems, Inc.

Job Summary We are seeking a dedicated and organized Dispatcher to join our logistics team. The ideal candidate will play a crucial role in ensuring the efficient operation of our transportation services. This position requires excellent communication skills, strong attention to detail, and the ability to manage multiple tasks simultaneously. The Dispatcher will coordinate transportation activities, manage fleet operations, and maintain effective communication with drivers and clients.Duties<ul><li>Coordinate and schedule transportation routes for drivers to ensure timely deliveries.</li><li>Utilize transportation management systems (TMS)</li><li>Monitor vehicle locations and provide real-time updates to drivers and clients.</li><li>Communicate effectively with customers and drivers regarding schedules, route changes, and any issues that may arise during transit.</li><li>Collaborate with supply chain teams to ensure seamless logistics operations.</li><li>Manage documentation related to dispatching activities, including delivery confirmations and compliance records.</li><li>Assist in resolving any logistical challenges that may occur during transportation.</li><li>Maintain accurate records of fleet performance and provide reports as needed.</li></ul>Qualifications<ul><li>Proven experience in dispatching, logistics, or fleet management is preferred.</li><li>Familiarity with transportation planning and supply chain processes is a plus.</li><li>Proficient in using transportation management systems (TMS) and other relevant software tools.</li><li>Strong organizational skills with the ability to prioritize tasks effectively.</li><li>Excellent verbal and written communication skills for clear interactions with team members and clients.</li><li>Ability to work in a fast-paced environment while maintaining attention to detail.</li><li>Knowledge of 3PL (third-party logistics) operations is advantageous but not required.</li></ul>If you are passionate about logistics and have the skills necessary to excel in a dynamic dispatching role, we encourage you to apply!Job Type: Full-timePay: $15.00 - $20.00 per hourBenefits:<ul><li>Dental insurance</li><li>Health insurance</li></ul>Ability to Commute:<ul><li>Tampa, FL 33619 (Required)</li></ul>Ability to Relocate:<ul><li>Tampa, FL 33619: Relocate before starting work (Required)</li></ul>Work Location: In person

Final Mile Dispatcher

Crisis Center of Tampa Bay

<div>Position Summary
The Crisis Center of Tampa Bay brings help, hope and healing to people facing serious life challenges or trauma resulting from sexual assault or abuse, domestic violence, financial distress, substance abuse, medical emergency, suicidal thoughts, emotional or situational problems. The System Status Controller&rsquo;s primary responsibility is receiving and processing requests for emergency and non-emergency ambulance and medical transportation services. This position reports to the Communications Supervisor and in his or her absence the Operations Manager.
Strategic/Transformational Duties and Responsibilities<ul><li>
Provide exceptional customer service as well as accurate and timely services and maintaining system status control.
</li><li>Participates in the performance quality improvement (PQI) process and uses data to improve services and outcomes.
</li></ul>Transactional/Administrative Duties and Responsibilities<ul><li>
Responsible for receiving and processing requests for emergency and non-emergency ambulance service</li><li>
Process requests for ALS, BLS, and Psychiatric Services services as appropriate.</li><li>
Collect and report operational metrics as required.</li><li>
Prompt and regular attendance at work.</li><li>
Consistently receives requests and enters them into the CAD system selecting and dispatching the appropriate unit(s) to the call.</li><li>
Provide information and referrals to community members.</li><li>
Conduct intake evaluations by phone and in person as determined by program needs.</li><li>
Maintain accurate system status control.</li><li>
Evaluates most efficient and effective utilization of system unit hours.</li><li>
Apply the System Status Plan to daily operations.</li><li>
Communicate professionally with clients, public service personnel, external and internal team members and other stakeholders.</li><li>
Direct resources during major/mass casualty incidents.</li><li>
Knowledge of the Baker Act standards as it applies to the transportation of patients.
</li><li>Must maintain neat and professional appearance at all times in accordance with Standard Operating Procedures (SOP).</li><li>
Maintain a positive and professional working relationship with other individuals within the agency, community, and EMS system.</li><li>
Responsible for adhering to all policies and procedures provided in the Standard Operating Procedures (SOP) and the Crisis Center Policy Manual.</li><li>
Must attend all Continuing Education (CE) courses and maintain current EMD certification for the duration of employment.</li><li>
Respond to requests by law enforcement to dispatch mental health transportation resources.</li><li>
Provide information/referrals and perform intake functions for Crisis Center Services.</li><li>
Providing exceptional customer service to both internal and external customers.</li><li>
Performs other such duties as may be required.</li></ul>
Required Competencies
<ul><li>Cooperation/Teamwork - Works toward win/win solutions. Deals with conflict collaboratively. Discusses root causes underlying the problem. Develops effective working relationships.</li><li>
Engaging Communication - Relates to people in an open, honest, sincere manner. Treats people with respect. Is friendly and approachable. Listens attentively to others. Communicates ideas clearly. Communicates appropriately with leadership and coworkers.</li><li>
Customer Service (Internal &amp; External) - Recognizes and attends to important details with accuracy and efficiency. Treats customers courteously. Responds to customer requests in a timely manner. Elicits feedback from customers to monitor their satisfaction. Considers both short and long-term interests of the customer in making service decisions. Proactively identifies customer needs. Takes responsibility to resolve customer complaints. Takes business or personal risks to serve customers&rsquo; long-term interests. Creates strategies to help the organization serve customers more effectively.</li><li>
Adaptability - Adapts readily to changes. Works effectively under stress. Needs minimal supervision. Comfortable working in a fast-paced environment. Is reliable, dependable and results oriented. Maintains productivity and composure under pressure. Effectively prioritizes work and establishes clear goals and plans.</li><li>
Problem Solving - Views problems as opportunities to create new solutions. Anticipates potential problems and analyzes alternative solutions.
</li><li>Judgment - Gathers sufficient input before making decisions. Sees interrelatedness between issues. Considers alternative solutions. Makes appropriate and timely decisions.</li><li>
Valuing &amp; Fostering Diversity - Demonstrates respect for individual differences and establishing a climate where all people can be comfortable and productive through sensitivity, empathy, and acceptance of cultural, racial, mental health, and socio-economic diversity.</li><li>
Self-Management &ndash; Takes responsibility for one&rsquo;s behavior and well-being; Works effectively under stress and adapting one&rsquo;s style to changing situations; Comfortable working in a fast-paced environment and needs minimal supervision; Exhibits a professional demeanor.</li></ul>
Education and Experience<ul><li>
High School Diploma or General Education Degree (GED).</li><li>
Obtain Florida EMD, ICS 100, 200 and 700, and Baker Act training within one year of hire date.</li><li>
Microsoft Office experience</li><li>
Obtain computer skills and multi-task effectively in a fast-paced environment both on the telephone and computer.</li><li>
In the interest of public safety, the ability to speak in an unencumbered manner is a Bona Fide Occupational Qualification (BFOQ) for this position.</li><li>
Experience in Customer Service and/or Dispatch preferred.</li><li>
Participate in Mental Health First Aid training.</li><li>
Become a certified Emergency Medical Dispatcher within the first year of employment.</li></ul>
Knowledge, Skills, and Abilities<ul><li>
Knowledge of Florida Chapter 394, 401, and 10D-66 Florida Administrative code.</li><li>
Knowledge of the Baker Act as it relates to TransCare.</li><li>
Knowledge of EMS radio systems and codes.</li><li>
Knowledge of computer systems.</li><li>
Knowledge of basic software programs.</li><li>
Knowledge of supervisory principles and practices.</li><li>
Knowledge of trauma transport protocol.</li><li>
Knowledge of Florida statewide run report.</li><li>
Ability to understand and apply applicable policies and procedures.</li><li>
Ability to determine work priorities and ensure proper completion of work assignments.</li><li>
Ability to communicate effectively verbally and in writing.</li><li>
Ability to utilize problem-solving techniques.</li><li>
Ability to work independently.</li><li>
Ability to work effectively in a fast-paced environment.</li><li>
Ability to multitask.</li><li>
Ability to establish and maintain effective working relationships with others.</li><li>
Skill in the operation of word processing software programs on a personal computer.</li></ul>
Physical Demands/Working Conditions
Physical Requirement: The position requires good hand-eye coordination, arm, and hand and finger dexterity, including ability to visual acuity to use a keyboard. Must be able to sit for long periods of time. Work is performed indoors.<ul><li>
Vision: Must have correctable vision that permits the safe operation of emergency vehicles, the reading of gauges, fine print and figures associated with emergent medical care and treatment; and color acuity to differentiate varying colors that may be necessary in providing emergency care and treatment.</li><li>
Hearing: Must be able to hear sufficiently to obtain information provided by partner emergency response entities, patients, family members, bystanders, medical professionals, and other emergency personnel; and adequate hearing necessary to provide emergency care and treatment in active, distracting environments.</li><li>
Speech: Must be able to speak and enunciate clearly and at a level audible to others in loud conditions. Must be able to verbally communicate in stressful and distracting environments with patients, family members, medical professionals, and other emergency personnel.</li></ul>
Working Conditions: Duties are performed primarily in an office setting. The noise level is moderate.
Travel: Minimal.
Hours: Rotating A/B shift includes weekends and holidays. TransCare is open 365 days a year 24-hours a day. Employee may be required to work some holidays, evenings, and /or weekends. Employee may be re-called to duty in the event of a declared disaster or emergency.
This job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of this position.
CCTB is committed to a policy of equal employment opportunity and affirmative action for our applicants and employees. It is our policy to apply recruiting, hiring, training, promotion, compensation, and professional development practices without regard to actual or perceived race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability or certain classifications based on genetic information, marital status, or any other characteristic protected by federal, state, or local laws, regulations or ordinances.</div>

System Status Controller (Dispatch)

Tampa General Hospital

<div><div>Transporter 1 - (260001E4)<div>
</div></div><div>
Description<div></div> 
The Transporter is responsible for the completion of assignments, as received from the Transport Tracking System or Dispatcher, for the safe, efficient, and expedited transport of patients to and from clinical, ancillary, and support areas and equipment within established departmental time frames and productivity standards and following departmental operational and safety policies and procedures. Maintains positive, friendly, and courteous demeanor, while exhibiting infection control and risk management practices. Responsible for performing job duties in accordance with mission, vision, and values of Tampa General Hospital.<div> 
</div></div><div>
Qualifications<ul><li> 
At least one year experience in a customer service or hospitality role.</li> 
<li>
Must be CPR certified.</li><li>
Must possess strong interpersonal and customer service skills.</li><li>
Ability to work in a fast-paced environment.</li><li>
Ability to follow oral and written instructions.</li><li>
Must possess basic computer proficiency.</li></ul><div>
</div></div><div>
Primary Location: Tampa</div><div>
Work Locations: TGH Main Campus 1 Tampa General Circle Tampa 33601</div><div>
Eligible for Remote Work: On Site</div><div>
Job: Patient Transport</div><div>
Organization: Florida Health Sciences Center Tampa General Hospital</div><div>
Schedule: Full-time</div><div>
Shift: Variable</div><div>
Job Type: On Site</div><div>
Shift Hours: Varies</div><div>
Minimum Salary: 15.00</div><div>
Job Posting: Apr 13, 2026, 3:45:24 PM</div></div>

Transporter 1

<div><div>Stericycle is now part of WM!!! To learn more about WM's acquisition of Stericycle, CLICK HERE to read the press release!</div><div>
</div>What is the value of a WM job?
The value of a WM job is more than a paycheck. It&rsquo;s a way to create opportunities for you and your family.
We Are Stable: Our WM team is home every day, and our team members perform essential and meaningful work.
We Are Committed to Growth: 100% tuition paid for benefits eligible employees and their family, and established career progression.
We Are Investing in You: Amazing Medical, Dental &amp; Vision, 401K with match, discounted stock options, dependent day care, and more!
Who are we? #WeAreWM
Ready to roll with us? Click Apply to join the WM team today (formerly Waste Management)
Shift: Monday-Friday ( 4 day work week, day off to be determined, start time 5:45 am)
Pay Rate: $20.09 per hour 
I. Job Summary 
 
The Shred-it Route Driver is responsible for providing industry leading levels of service to clients while taking care of all customer document destruction needs, including transporting supplies and materials, safely and in accordance with company policy and all local and federal laws. This involves loading and unloading the delivery vehicle and ensuring that all cargo is safely secured before transport. 
 
II. Essential Duties and Responsibilities 
<ul><li>Performs onsite/offsite document destruction of confidential information</li><li>
Performs pre/post-trip checks, and driver check-in on assigned truck, prior to leaving or closing for the day. Reports maintenance issues to Transportation/Dispatcher for follow-up</li><li>
Operates company equipment in a safe and efficient manner in an effort to minimize the risk of injury and equipment damage</li><li>
Complies with all local, Provincial and federal laws governing driver fitness and hours of service. Complete and maintain DOT logs when applicable</li><li>
Maintains a high level of security when emptying consoles and/or collection totes by ensuring all documents are retrieved and the consoles/containers are securely locked</li><li>
Services accounts using a hand-held device, ensuring console/containers are barcoded, locations are up to date, and the accuracy of type and quantity of consoles/containers</li><li>
Manages assigned routes ensuring customers&rsquo; confidential material collected and serviced in a timely and accurate manner</li><li>
Handles and responds to all customer problems and inquiries expediently and in the best interest of both the customer and Shred-it</li><li>
Perform other duties and responsibilities, as assigned</li></ul> 
III. Qualifications
 
 
A. Required Qualifications 
 
<ul><li>3 years of Experience, preferably in driving Box Trucks and route management</li><li>
Current, personal driver&rsquo;s license (Class 1 or equivalent) with an excellent driving record</li></ul> 
B. Preferred Qualifications 
 
<ul><li>High School Diploma or GED (accredited)</li></ul> 
IV. Physical Requirements 
 
Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.<ul><li>
Standing</li><li>
Walking</li><li>
Lifting</li><li>
Pushing</li><li>
Pulling</li><li>
Crouching</li><li>
Reaching</li><li>
Handling</li><li>
Sitting</li><li>
Talking</li><li>
Hearing</li><li>Field: This job operates in both inside garage, shop or gas plant conditions as well as in outside conditions that include inclement weather, heat and humidity.</li></ul> 
V. Benefits
 
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. 
 
 
If this sounds like the opportunity that you have been looking for, please click Apply.</div>

Driver Non-CDL Shred (WMHS), SID Collection

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