key account manager

service & support manager

assistant it manager

assistant supervisor - service quality Jobs in Jeddah

assistant supervisor - service quality

customer service agent

service support manager

Thermo Fisher Scientific

<div>Work Schedule
Standard Office Hours (40/wk)
Environmental Conditions
Laboratory Setting, Office
Job Description
As part of the Thermo Fisher Scientific team, you&rsquo;ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world&rsquo;s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. 
 
DESCRIPTION: 
As a Field Service Supervisor at Thermo Fisher Scientific, you will guide and support a team of skilled field service engineers while ensuring exceptional service delivery to our customers. This role combines leadership with technical expertise, promoting operational excellence and customer satisfaction. You will coordinate service activities, manage team performance, and maintain strong relationships with customers and internal stakeholders. You'll contribute to meaningful impact by enabling our customers to make the world healthier, cleaner, and safer. 
 
REQUIREMENTS: 
<ul><li>Advanced Degree plus 3 years of experience, or Bachelor's Degree plus 5 years of technical field service experience with proven expertise in complex system troubleshooting and repair</li><li>Preferred Fields of Study: Engineering, Sciences, or related technical field</li><li>Industry-specific certifications (EPA, HVAC/R, Electronics) preferred</li><li>2+ years of supervisory or leadership experience managing technical teams</li><li>Strong technical proficiency in electronics, mechanics, and diagnostic equipment</li><li>Demonstrated success in customer relationship management and service delivery</li><li>Advanced problem-solving and analytical skills for complex technical issues</li><li>Proficient with service management software, CRM systems, and Microsoft Office suite</li><li>Strong communication and interpersonal skills for both technical and non-technical audiences</li><li>Proven ability to develop and support team members</li><li>Experience with quality systems, safety protocols, and regulatory compliance</li><li>Valid driver's license and ability to travel up to 50% within assigned territory</li><li>Physical ability to lift up to 50 lbs with assistance and perform service functions</li><li>Strong project management and organizational skills</li><li>Ability to work independently and guide teams in a results-oriented environment</li><li>Experience managing service KPIs, metrics, and continuous improvement initiatives</li><li>Multilingual skills may be required depending on location</li></ul></div>

Service & Support Manager

<div>
 
 Work Schedule
 
 
 
 Standard Office Hours (40/wk)
 
 
 
 Environmental Conditions
 
 
 
 Laboratory Setting, Office
 
 
 As part of the Thermo Fisher Scientific team, you&rsquo;ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world&rsquo;s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
 
 
 DESCRIPTION:
 
 
 As a Field Service Supervisor at Thermo Fisher Scientific, you will guide and support a team of skilled field service engineers while ensuring exceptional service delivery to our customers. This role combines leadership with technical expertise, promoting operational excellence and customer satisfaction. You will coordinate service activities, manage team performance, and maintain strong relationships with customers and internal stakeholders. You'll contribute to meaningful impact by enabling our customers to make the world healthier, cleaner, and safer.
 
 
 REQUIREMENTS:
 
 
 <ul>
 <li>
 Advanced Degree plus 3 years of experience, or Bachelor's Degree plus 5 years of technical field service experience with proven expertise in complex system troubleshooting and repair
 </li>
 <li>
 Preferred Fields of Study: Engineering, Sciences, or related technical field
 </li>
 <li>
 Industry-specific certifications (EPA, HVAC/R, Electronics) preferred
 </li>
 <li>
 2+ years of supervisory or leadership experience managing technical teams
 </li>
 <li>
 Strong technical proficiency in electronics, mechanics, and diagnostic equipment
 </li>
 <li>
 Demonstrated success in customer relationship management and service delivery
 </li>
 <li>
 Advanced problem-solving and analytical skills for complex technical issues
 </li>
 <li>
 Proficient with service management software, CRM systems, and Microsoft Office suite
 </li>
 <li>
 Strong communication and interpersonal skills for both technical and non-technical audiences
 </li>
 <li>
 Proven ability to develop and support team members
 </li>
 <li>
 Experience with quality systems, safety protocols, and regulatory compliance
 </li>
 <li>
 Valid driver's license and ability to travel up to 50% within assigned territory
 </li>
 <li>
 Physical ability to lift up to 50 lbs with assistance and perform service functions
 </li>
 <li>
 Strong project management and organizational skills
 </li>
 <li>
 Ability to work independently and guide teams in a results-oriented environment
 </li>
 <li>
 Experience managing service KPIs, metrics, and continuous improvement initiatives
 </li>
 <li>
 Multilingual skills may be required depending on location
 
 
 </li>
 </ul>
</div>

NASCOM USSC

Job Objective:To supervise and manage daily service operations such as cleaning, hospitality, and facility organization, ensuring high standards of service quality, hygiene, and client satisfaction.Key Responsibilities:<ul><li>Supervise day-to-day tasks of service staff and ensure work is completed efficiently and to a high standard.</li><li>Assign daily duties to team members based on schedules and operational needs.</li><li>Monitor cleanliness and organization across all designated areas.</li><li>Ensure availability of necessary tools, cleaning supplies, and materials.</li><li>Submit daily or weekly reports to the line manager on performance and issues.</li><li>Train new service staff on proper cleaning techniques, safety standards, and customer service.</li><li>Track staff attendance, punctuality, and leave requests.</li><li>Address complaints or issues promptly and professionally.</li><li>Maintain team discipline and a positive work environment.</li><li>Perform any additional tasks assigned by the manager within the scope of service supervision.</li></ul>Required Qualifications:<ul><li>High school diploma minimum (higher education is a plus).</li><li>At least 2 years of experience in supervising cleaning or support service teams.</li><li>Good leadership and time management skills.</li><li>Strong interpersonal and communication abilities.</li><li>Basic knowledge of using mobile phones or simple digital tools (for reporting/scheduling).</li></ul>Preferred Skills:<ul><li>Familiarity with cleaning schedules and staff rota planning.</li><li>Ability to motivate team members and improve productivity.</li><li>Knowledge of workplace safety and hygiene standards.</li><li>Previous experience in schools, hospitals, hotels, or large facilities.</li></ul>Job Type: دوام كاملPay: ﷼1,500.00 - ﷼2,500.00 per month

Housekeeping Services Supervisor

Hilton

<div>Assistant IT Manager
An Assistant IT Manager will be responsible for the day-to-day support of IT systems for business systems, office systems, computer networks, and telephony systems throughout the hotel. 
What will I be doing? 
As an Assistant IT Manager, you will supervise the IT Department to ensure the quality and delivery of IT systems for both the hotel and its Guests. These efforts will be fulfilled timely, within budget, and in accordance with IT operating standards. Specifically, the Assistant IT Manager will perform the following tasks to the highest standards:<ul><li>
Ensure consistently strong operational support for all internal hotel IT systems and users, minimizing any system outages</li><li>
Supervise the IT Department on a daily basis</li><li>
Maintain excellent product knowledge and apply it to deliver full system benefits</li><li>
Understand, fully, the legal requirements on IT governance and security</li><li>
Handle, efficiently and completely, IT issues that arise</li><li>
Identify current and future system needs and provide solutions for the identified needs</li><li>
Build strong internal working relationships with all hotel Departments</li></ul>
What are we looking for? 
Assistant IT Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Previous IT management experience, preferably in the hotel, leisure, and/or service sector</li><li>
Experience of all Microsoft systems</li><li>
Experience of hotel applications, such as Fidelio and Micros, preferred</li><li>
Excellent organizational and interpersonal skills</li><li>
Current technical skills and knowledge of technology</li><li>
General understanding of IT infrastructure trends and technologies, including networks, databases, business applications, and development methodology</li><li>
Ability to plan ahead and develop contingency plans, where necessary</li></ul>
It is advantageous in this position if you demonstrate the following capabilities and advantages:<ul><li>
Ability to work in a team</li><li>
Excellent attention to detail</li><li>
Positive Attitude</li><li>
IT proficient</li><li>
Willingness to develop team members and self</li></ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Assistant IT Manager

<div>Food Operations Manager (Pre-Opening)
Hampton by Hilton Jeddah Souq7 is opening its doors in the very near future. We have now started the selection process for the Core Management Team, including the role of Food Operations Manager
Short Description:
As a Food Operations Manager, you&rsquo;re not just overseeing operations of one or more dining outlets &ndash; you&rsquo;re contributing to creating memorable guest experiences that leave a lasting impression.
Responsibilities:
Here&rsquo;s what you&rsquo;ll do during a typical day:<ul><li>
Ensure seamless operations: Manage daily food and beverage operations for designated outlets, ensuring top-tier quality, service, and marketing strategies that maximize profitability and customer satisfaction</li><li>
Enhance guest satisfaction and service excellence: Support the development and implementation of guest satisfaction strategies, monitoring trends, gathering feedback, and driving continuous improvements to elevate the guest experience</li><li>
Drive operational efficiency: Oversee the administrative and planning functions of the Food &amp; Beverage department, ensuring smooth daily operations while implementing cost controls for food, beverage, and labor expenses</li><li>
Elevate quality and service standards: Support the delivery of exceptional food and beverage quality, service, and marketing strategies to enhance guest satisfaction, drive revenue, and maximize profitability</li><li>
Inspire and develop the team: Supervise, coach, and mentor team members, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team
</li><li>Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing</li></ul>
Key Responsibilities for Hotel Pre-Opening Leaders<ul><li>
Project Management: Oversee timelines, budgets, and resources; manage construction, procurement, and vendor coordination; ensure compliance with deadlines and regulations.</li><li>
Strategic Planning: Develop and execute pre-opening plans; set priorities, anticipate challenges, and establish operational workflows.</li><li>
Operational Readiness: Ensure all departments (front office, housekeeping, F&amp;B, engineering) are prepared; coordinate training and brand standards implementation.</li><li>
Team Leadership: Recruit, onboard, and train staff; foster collaboration and maintain team focus under pressure.</li><li>
Financial Management: Manage pre-opening budgets; monitor forecasts; negotiate vendor contracts and control costs.</li><li>
Brand Standards: Ensure consistency in design, service, and operations aligned with brand guidelines.</li><li>
Problem-Solving: Address unexpected issues quickly; manage risks and maintain safety compliance.</li><li>
Attention to Detail: Oversee final construction, design, and furnishing; ensure operational processes meet quality standards.</li><li>
Communication: Maintain transparent updates with owners, investors, and stakeholders; represent the project in pre-opening events.</li><li>
Adaptability: Adjust plans as needed; stay resilient under fast-paced, high-pressure conditions.</li><li>
Customer Focus: Ensure guest experience remains the top priority from day one.</li></ul>
What is it like working for Hilton, the Best Workplace according to Forbes and GPTW ?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodation, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!</div>

Food Operations Manager (Pre-Opening)

<div>Maintenance Manager (Pre-Opening)
Hampton by Hilton Jeddah Souq7 is opening its doors in the very near future. We have now started the selection process for the Core Management Team, including the role of Maintenance Manager.
Short Description:
As a Maintenance Manager, you&rsquo;re not just overseeing physical building and systems maintenance and repairs &ndash; you&rsquo;re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities:
Here&rsquo;s what you&rsquo;ll do during a typical day:<ul><li>
Lead and develop a high-performing team: Recruit, train, supervise, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognise achievements to build a motivated and high-performing team</li><li>
Ensure safety and compliance: Oversee the maintenance of the physical building, mechanical systems, electrical systems, HVAC, and life safety systems, coordinate inspections, and uphold safety and compliance standards in line with national and local regulations</li><li>
Manage daily maintenance operations: Oversee maintenance activities, prioritize tasks, and verify completion through the property maintenance management system; ensure timely resolution of service requests, guest concerns, and emergencies</li><li>
Support property improvement projects: Assist in directing capital projects and property rehabilitations &ndash; including scheduling, budgeting, contractor bidding, and licensing/permitting &ndash; while ensuring regulatory compliance</li><li>
Lead energy efficiency initiatives: Develop and oversee property-wide energy conservation programs to reduce utility costs</li><li>
Drive engineering performance: Monitor departmental Key Performance Indicators (KPIs), including equipment upkeep, audit results, and team productivity and act as need to improve performance</li><li>
Support hotel-wide operational leadership: Collaborate with the broader hotel leadership team in overseeing evacuation procedures, duty manager coverage, and other safety protocols as needed</li></ul>
Key Responsibilities for Hotel Pre-Opening Leaders<ul><li>
Project Management: Oversee timelines, budgets, and resources; manage construction, procurement, and vendor coordination; ensure compliance with deadlines and regulations.</li><li>
Strategic Planning: Develop and execute pre-opening plans; set priorities, anticipate challenges, and establish operational workflows.</li><li>
Operational Readiness: Ensure all departments (front office, housekeeping, F&amp;B, engineering) are prepared; coordinate training and brand standards implementation.</li><li>
Team Leadership: Recruit, onboard, and train staff; foster collaboration and maintain team focus under pressure.</li><li>
Financial Management: Manage pre-opening budgets; monitor forecasts; negotiate vendor contracts and control costs.</li><li>
Brand Standards: Ensure consistency in design, service, and operations aligned with brand guidelines.</li><li>
Problem-Solving: Address unexpected issues quickly; manage risks and maintain safety compliance.</li><li>
Attention to Detail: Oversee final construction, design, and furnishing; ensure operational processes meet quality standards.</li><li>
Communication: Maintain transparent updates with owners, investors, and stakeholders; represent the project in pre-opening events.</li><li>
Adaptability: Adjust plans as needed; stay resilient under fast-paced, high-pressure conditions.</li><li>
Customer Focus: Ensure guest experience remains the top priority from day one.</li></ul>
What is it like working for Hilton, the Best Workplace according to Forbes and GPTW ?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodation, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!</div>

Maintenance Manager (Pre-Opening)

AEG Consulting

Location: KSA Industry: Event Management / Corporate ServicesWe are hiring a Client Service Manager for one of our clients in the event management sector. The role focuses on acquiring new corporate clients across KSA while managing and growing existing accounts. The candidate will handle outbound sales, client meetings, proposals, and contract closures to support revenue growth.Key Responsibilities<ul><li>Identify and onboard new corporate clients</li><li>Conduct outbound sales calls and schedule client meetings</li><li>Lead pitch meetings and close event-related contracts</li><li>Prepare and share proposals with prospective clients</li><li>Maintain relationships with existing clients and support repeat business</li></ul>Experience &amp; Requirements<ul><li>2&ndash;4 years of experience in B2B sales, client servicing, or account management</li><li>Experience in events, marketing, advertising, or service-based industries preferred</li><li>Strong communication, negotiation, and presentation skills</li><li>Comfortable engaging with senior stakeholders and decision-makers</li></ul>Education<ul><li>Bachelor&rsquo;s degree in Business, Marketing, Management, or a related field</li><li>Relevant certifications or sales training will be a plus</li></ul>Job Type: Full-timePay: ﷼4,000.00 - ﷼6,000.00 per month

Client Service Manager – Corporate Sales (Events)

Explore 293+ Service support manager in Jeddah this January. Find roles across top companies and apply now to boost your career.

293 service support manager jobs IN Jeddah

Service & Support Manager

Service & Support Manager

Housekeeping Services Supervisor

Assistant IT Manager

Food Operations Manager (Pre-Opening)

Maintenance Manager (Pre-Opening)

Client Service Manager – Corporate Sales (Events)