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servicenow consultant

Plat4mation

<div>
 
 
 Position:
 
 ServiceNow Consultant
 
 
 
 
 
 
 Location:
 
 Saudi Arabia
 
 
 
 
 
 
 Are you passionate about transforming business operations with ServiceNow?
 
 
 
 Join
 
 Plat4mation Saudi Arabia
 
 as a
 
 ServiceNow Consultant
 
 and help top-tier clients unlock the full potential of the ServiceNow platform.
 
 
 
 
 
 
 About the Role
 
 
 
 As a ServiceNow Consultant, you&rsquo;ll collaborate with clients to understand their business needs, design tailored solutions, and ensure seamless implementations of ServiceNow modules&mdash;primarily ITSM and Service Portal. You'll act as a trusted advisor, helping clients maximize their platform investment while aligning solutions with best practices.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Lead and support end-to-end implementations of ServiceNow ITSM solutions.
 </li>
 <li>
 Conduct workshops to gather business requirements and translate them into effective solutions.
 </li>
 <li>
 Design, configure, and customize ServiceNow applications, including ITSM, Service Portal, and ITOM modules.
 </li>
 <li>
 Support clients with user training, documentation, and post-implementation assistance.
 </li>
 <li>
 Act as a point of contact for issue resolution and ongoing improvements.
 </li>
 <li>
 Work closely with cross-functional teams and client stakeholders, including C-level executives.
 </li>
 </ul>
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 <ul>
 <li>
 5+ years of hands-on ServiceNow development experience.
 </li>
 <li>
 Strong knowledge of ITIL processes and ITSM best practices.
 </li>
 <li>
 Experience with ServiceNow modules such as CMDB, Service Catalog, ITSM, and Service Portal.
 </li>
 <li>
 Proven ability to run client workshops and deliver user training.
 </li>
 <li>
 Strong analytical and problem-solving skills.
 </li>
 <li>
 Excellent communication and stakeholder management abilities.
 </li>
 <li>
 
 Required Certifications:
 
 ServiceNow CSA and CIS-ITSM.
 </li>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Information Systems, or a related field.
 </li>
 </ul>
 
 
 
 
 
 What You&rsquo;ll Get
 
 
 <ul>
 <li>
 Competitive salary with performance-based bonuses.
 </li>
 <li>
 22 days of paid leave.
 </li>
 <li>
 State-of-the-art laptop and tech setup.
 </li>
 <li>
 Flexible working arrangements and a dynamic work culture.
 </li>
 <li>
 Global exposure with rapid growth opportunities.
 </li>
 <li>
 Team events, hackathons, and ongoing learning initiatives.
 </li>
 </ul>
 
 
 
 
 
 About Plat4mation
 
 
 
 Plat4mation is a global Elite ServiceNow Partner, specializing in digital transformation through the full ServiceNow suite. With over 500 experts across 10 offices worldwide, our mission is to make work flow smarter, faster, and better for our clients.
 
 
 
 Ready to make an impact with ServiceNow? Apply now and become part of our growing team!
 
 
</div>

ServiceNow Consultant

700apps

<div>700Apps is seeking a highly skilled ServiceNow Consultant to join our dynamic team. In this role, you will leverage your expertise in the ServiceNow platform to deliver innovative IT service management (ITSM) solutions that drive efficiency and enhance user experiences. You will collaborate with various stakeholders to gather requirements, design solutions, and implement ServiceNow capabilities that meet the evolving needs of our clients.
Responsibilities:<ul>
<li>Engage with clients to understand their business processes and IT requirements to deliver tailored ServiceNow solutions.</li>
<li>Lead workshops and discussions to gather requirements and translate them into functional specifications.</li>
<li>Design, configure, and customize ServiceNow applications, including Incident, Problem, Change, and Service Catalog management.</li>
<li>Develop workflows, business rules, UI policies, and components using ServiceNow scripting languages.</li>
<li>Provide training and support to end-users and client teams to enhance platform adoption.</li>
<li>Perform system upgrades and maintenance, ensuring best practices in ITSM are adhered to.</li>
<li>Collaborate with cross-functional teams to deliver seamless integrated solutions.</li>
<li>Stay current with ServiceNow updates, features, and enhancements to provide proactive solutions.</li>
</ul>Requirements<ul>
<li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.</li>
<li>Proven experience as a ServiceNow Consultant or Developer, specifically in implementing ITSM modules.</li>
<li>Strong knowledge of ITIL frameworks and best practices.</li>
<li>Experience with ServiceNow development including scripting, business rules, and workflow.</li>
<li>Exceptional analytical and problem-solving abilities.</li>
<li>Excellent interpersonal and communication skills to work effectively with technical and non-technical stakeholders.</li>
<li>Relevant ServiceNow certifications (e.g., ServiceNow Certified Systems Administrator, Certified Implementation Specialist) are a plus.</li>
<li>Ability to manage multiple projects and deadlines effectively.</li></ul></div>

ServiceNow

<div>Company Description 
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today &mdash; ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500&reg;. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. 
Job Description 
The Senior Technical Consultant for CRM &amp; Industry Workflows is a technical responsible for guiding clients through the implementation of ServiceNow&rsquo;s Customer Service Management (CSM), Field Service Management (FSM)
This role focuses on delivering best-practice-based solutions that drive business outcomes and enhance operational efficiency. The successful candidate will possess deep expertise in field service management, coupled with a strong understanding of customer service workflows, to solve complex client challenges and advocate for customer needs within ServiceNow.
Key Responsibilities
Project Delivery<ul><li>
Act as the primary technical liaison for projects, representing the development team to customers and ensuring the highest quality of delivered solutions.</li><li>
Oversee technical delivery, ensuring alignment with client requirements and ServiceNow best practices for CSM and FSM implementations.</li><li>
Define and architect technical solutions at a detailed level, ensuring they align with clients' business needs and technological environments.</li><li>
Lead technical onboarding with clients, assessing existing processes and platform configurations to tailor solutions effectively.</li><li>
Perform hands on development on the ServiceNow platform leveraging all ServiceNow technologies and capabilities; Flow Designer, REST, JavaScript, HTML, CSS, SSO, Mid-servers, and more.</li><li>
Serve as an escalation point for technical issues, implementing efficiencies and driving resolution of critical path challenges.</li><li>
Mentor and guide developers and consultants on best practices in technical design and field service management workflows.</li></ul> 
Pre-Sales Support<ul><li>
Partner with the pre-sales team to scope complex service engagements involving ServiceNow products and intricate integrations with client systems, with a focus on CSM/FSM.</li><li>
Demonstrate thought leadership by contributing to webinars, whitepapers, and community groups, highlighting expertise in field service management.</li></ul> 
Product Collaboration<ul><li>
Engage with ServiceNow product teams to provide feedback and insights on new features, capabilities, and best practices.</li><li>
Participate in go-to-market strategies for new service offerings, ensuring alignment with field service management trends and customer needs.</li></ul> 
Qualifications 
In order to be successful in this role, we need someone who has:
Experience:<ul><li>
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI&rsquo;s potential impact on the function or industry.</li><li>
A minimum of 8 years in consulting, configuration, and implementation of complex technologies, with at least 2 years focused on enterprise architecture and technical roadmaps</li></ul>
Customer Service Management Expertise: Proven track record in designing and implementing CSM solutions, with a solid understanding of industry-specific workflows, use cases, compliance requirements, and best practices.
Industry: Financial Services
Domains: Customer Service Management, Field Service Management
Leadership Skills: Ability to influence senior leaders and stakeholders, providing clear recommendations that address business and technical challenges in field service contexts.
Technical Skills: Proficiency in creating architectural designs, solution presentations, and integration strategies, particularly within TSOM environments. Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc.) and working with SaaS technologies
Certifications: Must hold or be able to achieve within the first 90 days ServiceNow certifications for Customer Service Management and Field Service Management Implementation Specialist, and Certified Technical Architect within the first year.
Languages: Fluency in Arabic and English essential
Required Certifications
Mandatory:<ul><li>
Certified System Administrator</li><li>
Certified Implementation Specialist &ndash; CSM, FSM (within 90 days)</li><li>
Certified Technical Architect (within first year)</li></ul>
When not having ServiceNow experience, then similar certification and experience for example with Salesforce:<ul><li>
Salesforce Service Cloud Consultant</li><li>
Salesforce CTA</li><li>
Salesforce Field Service Lightning</li></ul>
This role is ideal for a technical expert passionate about driving field service transformation and customer service excellence through innovative ServiceNow solutions. 
Additional Information 
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. &copy;2024 Fortune Media IP Limited. All rights reserved. Used under license.</div>

Principal Technical Consultant - CRM & Industry Workflows

SoftwareOne

<div>Job Function: Software &amp; Cloud The role:
<ul><li><div>
Are you passionate about helping clients unlock the full value of their ServiceNow investments?</div></li><li><div>
Do you thrive at the intersection of technology, business strategy, and customer success?</div></li></ul><h3 class="jobSectionHeader">
Key Responsibilities</h3><ul><li><div>
Sales Support &amp; Collaboration: Partner with sales and delivery teams throughout the sales cycle, shaping proposals and identifying cross-sell and upsell opportunities aligned with client needs.</div></li><li><div>
Solution Design &amp; Development: Craft tailored SAP/ServiceNow solutions, lead demos and workshops, and define project scope, pricing, margins, and SOWs.</div></li><li><div>
Collateral &amp; Enablement: Maintain current solution knowledge, create impactful sales materials, ensure consistent messaging, and manage a centralized repository of assets.</div></li><li><div>
Market Research &amp; Insights: Track industry trends, competitor offerings, and emerging technologies to refine go-to-market strategies and strengthen solution positioning.</div></li></ul> 

What we need to see from you:
<ul><li><div>
Excellent communication, presentation, and stakeholder management skills &mdash; confident engaging with both technical and executive audiences.</div></li><li><div>
Proven experience in enterprise software or managed services sales, with a consultative and value-driven approach.</div></li><li><div>
Strong commercial acumen and understanding of sales processes, from qualification to closure, with the ability to manage multiple priorities.</div></li><li><div>
Strategic thinker and collaborative team player, passionate about helping clients achieve digital transformation and long-term success.</div></li></ul>
Why SoftwareOne?:<div></div><div> 
SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you&rsquo;ll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global.</div>
Accommodations:
<div>
SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at reasonable.accommodations@softwareone.com.</div><div>
Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.</div><div> 
</div><div>At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.</div></div>

Deal Architect ServiceNow

<div>Company Description 
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can&rsquo;t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,700+ customers, we serve approximately 85% of the Fortune 500&reg;, and we're proud to be one of FORTUNE 100 Best Companies to Work For&reg; and World's Most Admired Companies&trade;.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates. 
Job Description 
As a member of our Solution Consulting team, you will have a major impact on our future success by partnering with the Risk &amp; Security Solution Sales Team in driving net new business in the GRC/IRM domain. You will guide revenue for our GRC products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning, as well as the domain itself, during sales cycles.
What you get to do in this role:
The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific advisory support during sales cycles while achieving quarterly and annual sales goals for an assigned territory. In particular, you will:<ul><li>
Support solution sales as a technical and domain expert of a client-facing sales team</li><li>
Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs</li><li>
Understand customer challenges and goals and map this back to solution capabilities</li><li>
Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues</li><li>
Act as the domain SME across the broad areas of GRC</li><li>
Provide feedback to product management about product enhancements that can address customer needs and provide additional value</li><li>
Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team</li><li>
Identify, build-out and deliver cross product sales opportunities (solutions that cover multiple different ServiceNow solutions) that map to customer challenges and industry needs</li><li>
Stay current on competitive analysis, trending regulatory and risk developments and broader market differentiation</li><li>
Support/speak at marketing events including executive briefings, conferences, user groups, and trade shows</li></ul> 

Qualifications 
To be successful in this role you should have:<ul><li>
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analysing AI-driven insights, or exploring AI&rsquo;s potential impact on the function or industry.</li><li>
Proven pre-sales solution consulting or sales engineering experience with specific demonstrable knowledge of GRC solutions</li><li>
Demonstrable domain knowledge in one or many of the core GRC domains (either in an advisory, SC, sales or industry practitioner context). Familiarity with the Cyber Security domain is a strong plus.</li><li>
Proficiency with the ServiceNow platform or technical expertise with cloud software solutions</li><li>
Experience working collaboratively with product management, product marketing, partners, and professional services</li><li>
Proven soft skills relating to effective presentation of content, working collaboratively in a team or partnership and personal drive to improve current skillsets or expand into new areas</li><li>
Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence</li><li>
The ability to travel, as necessary</li><li>
Fluency in Arabic and English essential</li></ul> 
Additional Information 
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site. 
From Fortune. &copy; 2022 Fortune Media IP Limited All rights reserved. Used under license.
Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.</div>

Advisory Presales Solution Consultant - GRC Solutions

<div>Company Description 
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today &mdash; ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500&reg;. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. 
Job Description 
The Solution Sales Executive will oversee market success of ServiceNow's Autonomous IT products. You will play a leading role in engaging assigned accounts and be responsible for the creation of new business and pipeline across a substantial portion of the ServiceNow sales cycle and methodology. You will oversee executive relationship management for assigned accounts; lead and partner with virtual teams, including Core Field, Solution Sales, Solution Consulting, Support and Professional Services.
What you will get to do in this role:<ul><li>
Oversee worldwide development of assigned accounts</li><li>
Develop a sales strategy in the allocated territory with a target prospect list, and a regional sales plan for your assigned account and/or territory.</li><li>
Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across Technology Workflows product</li><li>
Arrange and conduct initial Executive and CxO discussions and position meetings</li><li>
Collaborate closely with your Solution Consulting counterpart and extended team to deliver &lsquo;art of the possible&rsquo; demonstrations showcasing ServiceNow&rsquo;s Technology Workflows product(s) &amp; solution(s), orchestrating relationships as required.</li><li>
Develop a clear roadmap and building capabilities across our clients and ServiceNow teams to promote an outstanding customer experience</li><li>
Be the trusted advisor to the customer by understanding their existing and future Technology and Operations roadmap to drive the ServiceNow platform</li><li>
Own and Lead Technology Workflows opportunities all the while collaborating closely with Core Sales Teams (AE&rsquo;s, SC&rsquo;s, Leadership) and other ServiceNow Solution Areas (Creator, Employee, CRM) to deliver outcomes-based solutions to our clients and prospects.</li><li>
In partnership with assigned Account Executive and Solution Consultant, present our Technology Workflows offering directly to prospects, customers, partners and at industry events and seminars</li><li>
Articulate customer success strategies to the field to streamline and standardize Platform presentations and value proposition</li><li>
Prospect qualification and the development of new sales opportunities and ongoing revenue streams with limited support from inside sales</li><li>
Sales process management and opportunity closure</li><li>
Ongoing account management to ensure customer satisfaction and drive additional revenue streams</li></ul> 

Qualifications 
To be successful in this role you have:<ul><li>
Deep (8+ years) experience in software solution sales, preferably within a Technology, IT Operations, Infrastructure Observability vendor</li></ul><ul><li>
Deep understanding of the business of IT including demand, resource, portfolio and asset management, along with technical concepts around application development, infrastructure, operations, automation and cloud</li><li>
Evidence of technology solution-related business processes</li><li>
Experience leading virtual or matrixed teams</li><li>
Ability to understand broad, macro-level business IT needs</li></ul><ul><li>
Experience establishing trusted relationships with other teams</li><li>
Ability to produce new business, negotiate deals, and maintain healthy C-Level relationships</li><li>
Able to thrive in a fast paced, growing, deadline driven environment</li><li>
Willingness to go above and beyond to win in the market against stiff competition</li><li>
Ability to communicate complex issues in simple terms via written and oral media, to a variety of different audiences</li><li>
Ability to forge strong business relationships and connect with both C-level execs at customers as well as with individuals in ServiceNow internal and external eco-system</li><li>
Excellent communication and presentation skills</li><li>
Regional travel required up to 50%</li><li>
Fluency in English and the local language essential</li></ul> 
Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate! 
Additional Information 
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. &copy;2025 Fortune Media IP Limited. All rights reserved. Used under license.</div>

Senior Solution Sales Executive, Autonomous IT

<div>Company Description 
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today &mdash; ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500&reg;. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. 
Job Description 
The Solution Sales Executive will oversee market success of ServiceNow's CRM Workflows products. You will play a leading role in engaging assigned accounts and be responsible for the creation of new business and pipeline across a substantial portion of the ServiceNow sales cycle and methodology. You will oversee executive relationship management for assigned accounts; lead and partner with virtual teams, including Core Field, Solution Sales, Solution Consulting, Support and Professional Services.
What you will get to do in this role:<ul><li>
Oversee worldwide development of assigned account, including development and deployment of territory resources</li><li>
Develop a sales strategy in the allocated territory with a target prospect list, and a regional sales plan for your assigned account and/or territory.</li><li>
Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across CRM product(s) and CRM multi-workflow solution(s).</li><li>
Arrange and conduct initial Executive and CxO discussions and position meetings</li><li>
Collaborate closely with your Solution Consulting counterpart and extended team to deliver &lsquo;art of the possible&rsquo; demonstrations showcasing ServiceNow&rsquo;s Customer Industry &amp; Workflows product(s) &amp; solution(s), orchestrating relationships as required.</li><li>
Develop a clear roadmap and building capabilities across our clients and ServiceNow teams to promote an outstanding customer experience</li><li>
Be the trusted advisor to the customer by understanding their existing and future Customer Engagement &amp; Operations roadmap to drive the ServiceNow Customer &amp; Industry Workflows platform</li><li>
Own and Lead CRM opportunities all the while collaborating closely with Core Sales Teams (AE&rsquo;s, SC&rsquo;s, Leadership) and other ServiceNow Solution Areas (Creator, Employee, Technology) to deliver outcomes-based solutions to our clients and prospects.</li><li>
In partnership with assigned Account Executive and Solution Consultant, present our CRM Workflows offering directly to prospects, customers, partners and at industry events and seminars</li><li>
Articulate customer success strategies to the field to streamline and standardize Platform presentations and value proposition</li><li>
Prospect qualification and the development of new sales opportunities and ongoing revenue streams with limited support from inside sales</li><li>
Sales process management and opportunity closure</li><li>
Ongoing account management to ensure customer satisfaction and drive additional revenue streams</li></ul> 

Qualifications 
To be successful in this role you have:<ul><li>
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI&rsquo;s potential impact on the function or industry.</li><li>
Experience in specialist solution sales, preferably within a CRM / Customer engagement /Customer Service Management / CX / CPaaS / CCaaS / SOM vendor</li><li>
An understanding of the CRM, CX or CSM solution-related business processes</li><li>
Experience leading virtual or matrixed teams</li><li>
Ability to understand broad, macro-level business IT needs for a prospective client</li><li>
Extensive sales experience within complex software or platform solutions</li><li>
Experience establishing trusted relationships with current and prospective clients and other teams</li><li>
Ability to produce new business, negotiate deals, and maintain healthy C-Level relationships</li><li>
Able to thrive in a fast paced, growing, deadline driven environment</li><li>
Willingness to go above and beyond to win in the market against stiff competition</li><li>
Ability to communicate complex issues in simple terms via written and oral media, to a variety of different audiences</li><li>
Ability to forge strong business relationships and connect with both C-level execs at customers as well as with individuals in ServiceNow internal and external eco-system</li><li>
Excellent communication and presentation skills</li><li>
Regional travel required up to 50%</li><li>
Fluency in English and Arabic</li></ul> 
Additional Information 
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. &copy;2024 Fortune Media IP Limited. All rights reserved. Used under license.</div>

CRM Account Executive

Explore 183+ Servicenow consultant in Riyadh this December. Find roles across top companies and apply now to boost your career.

183 servicenow consultant jobs IN Riyadh

ServiceNow Consultant

ServiceNow Consultant

Principal Technical Consultant - CRM & Industry Workflows

Deal Architect ServiceNow

Advisory Presales Solution Consultant - GRC Solutions

Senior Solution Sales Executive, Autonomous IT

CRM Account Executive