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assistant manager - marketing Jobs in Kuwait

assistant manager - marketing

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assistant manager event operations

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shop manager

Sephora

<div>At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. 
Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty. 
With 56,000 employees in 35 countries, including [5000 in France / 15 000 in Europe and Middle East, we connect customers and beauty brands within the world&rsquo;s most passionate beauty community. With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare... and much more.
You will excel and enjoy this position if you are ready to actively handle the following missions : 
Client Experience<ul><li>
Embody Sephora Attitude and set an example in front of the team.</li><li>
Provide support to the team in difficult situations ensuring client&rsquo;s satisfaction.
</li><li>Provide extensive coaching and training to assist the team in meeting all commercial and operational KPI&rsquo;s.</li><li>
Take over floor leadership segments and ensure the floor is always managed and covered.</li><li>
Energize and motivate the team through effective floor management to guarantee an addictive experience for our clients.</li><li>
Use suitable tools (Love Meter and CEE) for analyzing overall satisfaction and propose action plans to enhance the customer experience.</li><li>
Inspire the team to use digital tools to deliver a customized service.</li><li>
Work in partnership with the Supervisor and coach the team to offer our Beauty Services to maximize client satisfaction.</li><li>
Provide support for the Area Manager in analyzing results and proposing action plans in order to enhance the client experience.</li><li>
Maintain and enforce quality customer service and resolve customer service complaints.</li></ul>
Sales
<ul><li>Inspire the team in achieving commercial and operational KPI&rsquo;s and create improvement plans to drive them.</li><li>
Reinforce sales policies and techniques established at the Sephora University with all team members.
</li><li>Balance and drive the sales target among selective, exclusive and Sephora Collection.</li><li>
Achieve the desired market share for services .</li><li>
Ensure achievements by hour are shared with colleagues and are an active part of animating the floor and motivating the team.
</li><li>Create disruptive internal competitions to motivate the team and boost achievements.</li><li>
analyzing the results achieved during the shift/floor leadership segment and create action plans during the day to achieve set target.</li></ul>
Operations<ul><li>
Apply the policies and procedures referring to products, testers, prices, merchandising and other partners (Brands, helpers, security) and provide feedback.
</li><li>Contribute to the store projection of an excellent image through cleanliness and product restocking.</li><li>
Enforce the team to apply and follow established policies and procedures regarding store operations.
</li></ul><ul><li>Accurately monitor stock availability and report low stock to Head Office to avoid OOS situations.</li><li>
Propose podium order and track daily performance.</li><li>
Drive all operational KPIs and create improvement plans for each.
</li><li>Align with Category Departments on Shelving plans, novelties, brand relocations, gird changes etc.. and communicate to your assigned team.</li></ul>
Business<ul><li>
Provide support to the Area Manager with knowledge of the market conditions, competition, client needs, etc.</li><li>
Analyze all relevant KPIs and propose action plans for improvement.</li></ul><div> 
</div><ul><li>Develop and propose short- and long-term strategies to drive top and bottom line/brands sales.</li><li>
Manages business KPIs and team selling behavior in our higher volume stores, while delivering a memorable customer experience.</li><li>
Proactively provide the HO and CATMAN with product recommendations and qualitative feedback based on local knowledge about the market and client needs.</li><li>
Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, training and monthly trends .</li><li>
Plan, implement and oversee in-store promotional events or displays.</li><li>
Following trends and perform market visits and analyses to understand the local market and work to determine business growth opportunities.</li><li>
Ensure all Business reports are completed efficiently when required.</li></ul><div> 
</div>People<ul><li>
Motivate and develop the team through daily coaching / observations.</li><li>
Communicate and inspire the team on business strategy, vision and relevant information through animate briefings, coaching's and trainings.</li><li>
Increase the team confidence and motivation by praise and feedback for their performance.</li><li>
Identify, engage in recruiting and develop talents and secure succession plans in collaboration with the Area Manager.</li><li>
Ensure the team is attending training and follow up is done after the training is attended.</li><li>
Ensure the team is using Axonify as E-learning tool; daily follow up on average training frequency for each team member.</li><li>
Ensure an addictive beauty experience through performing monthly assessments.
</li><li>Facilitate team monthly meetings to analyze and discuss their performance.</li><li>
Be responsible for the PCR and PIP process of the entire assigned team.</li><li>
Oversee the annual leave of the team and liaise with the Area Manager for final validation according to business needs.</li></ul>
Know How<ul><li>
Project an exceptional image and body language in accordance with the guidelines set by Sephora.</li><li>
Keep up-to-date on trends and products.</li><li>
Inspire, mentor and coach the team.</li><li>
Transfer knowledge and create a highly performing culture in the store.</li></ul><div></div> 
Do not hesitate to apply if you have&hellip; or if you are &hellip; 
Internal Relationships<ul><li>
Store team (Supervisor, Beauty Consultants), and Head office team.</li></ul><div></div> 
External Relationships<ul><li>
Suppliers, Brand promoters/managers/trainers, Security, Cleaning team.</li></ul><div></div> 
Training Knowledge<ul><li>
Advanced Product Knowledge.</li><li>
Intermediate knowledge on health and safety procedures.</li></ul> 
Experience<ul><li>
Proven successful role in managing.</li><li>
Minimum 5 to 6 years experience in store management.</li><li>
Bachelor's degree.</li></ul><div> 
</div>Languages<ul><li>
English &ndash; advanced level for OGCC and intermediate for KSA.</li><li>
Arabic is a plus in OGCC and mandatory for KSA.</li></ul><div></div> 
Competencies<ul><li>
Digital orientation/analytical skills/ business acumen.</li><li>
Excellent communication skills.</li><li>
Intermediate MS Office skills.</li><li>
Ability to deal with Ambiguity.</li><li>
Commercial awareness.</li><li>
Ability to develop and manage teams.</li></ul> 
Here, you will find:<ul><li>
Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit</li><li>
Culture of empowerment, learning &amp; growth, that offers you the tools, space and opportunity to learn, innovate and lead</li><li>
Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference</li></ul> 
Join us and belong to something beautiful.
At Sephora, we celebrate diversity and are committed to creating and fostering an inclusive environment for everyone.</div>

Shop Manager

Regatta Capital Holding

The Multisite Manager will oversee operations across multiple specialty coffee shops, ensuring consistency in quality, service, and brand standards. This role requires strong leadership, operational expertise, and a passion for specialty coffee culture. The manager will drive performance, mentor teams, and uphold the company&rsquo;s reputation for excellence in every cup.Responsibility<ul><li>Coffee operations : Supervise daily operations across multiple locations, ensuring adherence to specialty coffee standards and company policies.</li><li>Analyze branch sales levels and profitability, create and implement strategic plans to achieve sales goals.</li><li>Quality control: Maintain consistency in coffee preparation, brewing methods, and product offerings across all sites.</li><li>Training of the team at Branch level focusing on specialty coffee knowledge, customer service, and operational excellence.</li><li>Customer experience: Ensure each store delivers a welcoming environment and exceptional service, resolving escalated customer concerns.</li><li>Performance management: Track KPIs such as sales, customer satisfaction, and operational efficiency across all locations.</li><li>Inventory control to guarantee product availability and quality.</li><li>Assist the Baristas, stations and coffee shop events.</li></ul>Requirements<ul><li>2-3 years experience in the same role in Coffee shop management.</li><li>Bachelor&rsquo;s degree in Business, Hospitality, or related field</li><li>Well-organized, detailed oriented, and able to multi-task</li><li>Must have effective problem solving/decision making abilities</li><li>Must have excellent verbal and written communication skills</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your notice period?</li></ul>Education:<ul><li>Diploma (Preferred)</li></ul>Experience:<ul><li>Specialty Coffee: 6 years (Preferred)</li></ul>

Multi Site Manager - Specialty Coffee

FNH Group

Job Vacancy | Workshop Manager &ndash; Wood ProductionLocation: Shuwaikh, KuwaitSeeking an experienced Workshop Manager to lead and manage the wood production workshop and ensure efficient operations, high product quality, and on-time project delivery.Key Responsibilities:- Oversee daily workshop operations and labor performance. - Develop and improve production processes to enhance efficiency and reduce downtime. - Monitor production schedules and ensure timely completion of orders. - Lead and manage workshop staff and ensure adherence to safety procedures. - Optimize machinery performance and implement process improvements. - Manage raw materials, inventory, and supplier relationships. - Ensure quality standards are maintained throughout all production stages. - Utilize Odoo Production System for planning, tracking, and reporting. - Analyze production data and provide performance reports to management. - Control production costs and ensure projects are completed within budget.Qualifications &amp; Requirements:- Proven experience in wood manufacturing or a similar production environment. - Strong leadership and team management skills. - Experience in workflow optimization and machinery management. - Knowledge of Odoo ERP or similar production systems. - Experience in supplier management and cost control. - Excellent organizational, communication, and problem-solving skills. - Ability to work under pressure and meet deadlines.Key Competencies:✔ Strategic Thinking ✔ Process Optimization ✔ Leadership &amp; Team Development ✔ Quality Focus ✔ Cost Awareness &amp; Supplier Negotiation ✔ Time ManagementHow to Apply:Interested candidates may send their updated CV to: Aya@fng.groupJob Types: Full-time, Contract, Permanent Contract length: 12 monthsWork Location: In person

Workshop Manager

Ali Abdulwahab Al Mutawa Commercial Co.

<div>
 
 Key Roles And Responsibilities
 
 
 
 
 Competencies
 
 
 
 Team Leadership L1
 
 
 Resilience/Adaptability L4
 
 
 Team Work L3
 
 
 Communication Skills L4
 
 
 Dependable L4
 
 
 Negotiation &amp; Persuasion L4
 
 
 Drive Results L1
 
 
 Result Orientation L3
 
 
 Drive Performance L1
 
 
 Conceptual Thinking L1
 
 
 Accountability &amp; Ownership L3
 
 
 Team Development L1
 
 
 CustomerService Oriented L4
 
 
 Impact &amp; Influence L1
 
 
 Customer Focus L3
</div>

Store Manager

شركة الدبوس لإدارة المطاعم

We are a growing cinnamon roll shop/ cafe looking for passionate and skilled team members to be a part of our team.We are looking for an skilled barista.Job Type: Full-timePay: KD150.000 - KD300.000 per monthWork Location: In person

Barista

FashLab

Sales Associate / Shop Assistant WantedWe are looking for a friendly, professional, and customer-oriented Sales Associate to join our team.Requirements: Proficient in using POS systems and handling sales transactions. Fluent in both Arabic and English. Excellent communication and customer service skills. Friendly, positive attitude with a welcoming smile. Able to handle different situations professionally and independently. Organized, responsible, and detail-oriented. Valid Visa 18 and ready for transfer.If you meet the above requirements and are passionate about providing excellent customer service, we would love to hear from you.Job Types: Full-time, Contract, PermanentPay: From KD220.000 per monthWork Location: In person

Sales Lady

The Que Studio

HR ManagerLocation: Kuwait Company: The Q StudioAbout the RoleWe are seeking an experienced and proactive HR Manager to lead and develop our human resources function. The HR Manager will be responsible for recruitment, employee relations, performance management, policy implementation, training, compliance, and fostering a positive workplace culture. This role is critical in supporting the company's growth and ensuring operational excellence across all departments.Key Responsibilities<ul><li>Lead end-to-end recruitment and onboarding processes.</li><li>Develop and implement HR policies, procedures, and employee handbooks.</li><li>Manage employee records and HR documentation.</li><li>Oversee performance management and annual employee evaluations.</li><li>Handle employee relations, disciplinary actions, and conflict resolution.</li><li>Ensure compliance with Kuwait labor laws and company regulations.</li><li>Develop employee engagement, retention, and recognition programs.</li><li>Coordinate training and professional development initiatives.</li><li>Support department managers with workforce planning and staffing needs.</li><li>Monitor attendance, leave management, and employee benefits.</li><li>Prepare HR reports and provide strategic recommendations to management.</li><li>Maintain confidentiality and professionalism in all HR matters.</li></ul>Qualifications<ul><li>Bachelor's degree in Human Resources, Business Administration, or a related field.</li><li>Minimum 5 years of HR experience, with at least 2 years in a managerial role.</li><li>Strong knowledge of Kuwait labor laws and HR best practices.</li><li>Excellent communication and interpersonal skills.</li><li>Strong leadership and problem-solving abilities.</li><li>Experience with HR systems and Microsoft Office applications.</li><li>Fluent in English; Arabic is preferred.</li></ul>Preferred Experience<ul><li>Experience in creative, media, luxury, hospitality, or service-based industries.</li><li>Experience building HR processes in a growing company.</li><li>Proven track record in recruitment and talent development.</li></ul>What We Offer<ul><li>Competitive salary package.</li><li>Professional growth opportunities.</li><li>Collaborative and dynamic work environment.</li><li>Opportunity to contribute directly to the growth and success of the company.</li></ul>To Apply: Please submit your CV along with a brief cover letter outlining your HR experience, leadership achievements, and why you would be a strong fit for this role.WhatsApp +965 93000099Pay: From KD500.000 per monthWork Location: In person

HR Manager

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