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social media manager (saudi national) Jobs in Riyadh

social media manager (saudi national)

social media marketing manager

MAZ NEXA

<div>
 <p>
  <strong>
   Job Title
  </strong>
 </p>
 <p>
  Senior Account Manager
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Location
  </strong>
 </p>
 <p>
  Riyadh, Saudi Arabia
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Employment Type
  </strong>
 </p>
 <p>
  Full-time, On-site
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Summary
  </strong>
 </p>
 <p>
  MAZ NEXA is seeking an experienced, strategic, and client-focused Senior Account Manager to lead key client accounts and build strong, long-term partnerships.
 </p>
 <p>
  The ideal candidate will have a minimum of five years of relevant experience in account management, marketing, digital marketing, and social media marketing. Previous agency-side experience within a marketing, advertising, branding, creative, PR, media, social media, or digital agency is strongly preferred.
 </p>
 <p>
  This role requires excellent client relationship management, strong commercial awareness, strategic thinking, and the ability to manage multiple integrated marketing projects from planning through execution.
 </p>
 <p>
  The Senior Account Manager will act as the primary link between clients and MAZ NEXA&rsquo;s internal teams, ensuring that client objectives are clearly understood, projects are delivered on time and within scope, and all work meets the agency&rsquo;s quality standards.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Manage a portfolio of key client accounts and serve as the primary day-to-day point of contact.
  </li>
  <li>
   Build trusted, long-term relationships with clients by developing a strong understanding of their businesses, industries, audiences, challenges, and marketing objectives.
  </li>
  <li>
   Lead client meetings, presentations, strategic discussions, campaign reviews, and account-planning sessions.
  </li>
  <li>
   Translate client requirements and business objectives into clear marketing strategies, project briefs, scopes of work, timelines, budgets, and measurable deliverables.
  </li>
  <li>
   Develop annual, quarterly, and campaign-level account plans aligned with client objectives.
  </li>
  <li>
   Collaborate closely with Strategy, Creative, Content, Social Media, Digital Marketing, Performance Marketing, Media Buying, PR, Production, SEO, Web Development, and Project Management teams.
  </li>
  <li>
   Ensure internal teams clearly understand client requirements, priorities, deadlines, approval processes, and expected outcomes.
  </li>
  <li>
   Manage integrated marketing campaigns across digital, social media, content, creative, paid media, performance marketing, PR, web, SEO, and other relevant channels.
  </li>
  <li>
   Monitor project timelines, budgets, deliverables, approvals, risks, and overall account performance.
  </li>
  <li>
   Ensure all projects and campaigns are delivered on time, within the agreed scope and budget, and according to MAZ NEXA&rsquo;s quality standards.
  </li>
  <li>
   Review work before it is presented to clients to ensure strategic alignment, accuracy, consistency, and quality.
  </li>
  <li>
   Manage client feedback professionally and ensure that comments, revisions, and approvals are communicated clearly to internal teams.
  </li>
  <li>
   Identify potential challenges early and resolve client concerns, project risks, and account issues proactively.
  </li>
  <li>
   Prepare proposals, presentations, status reports, campaign reports, account reviews, and performance summaries.
  </li>
  <li>
   Analyse campaign performance and work with internal specialists to provide clients with meaningful insights, recommendations, and optimisation opportunities.
  </li>
  <li>
   Develop account growth strategies and identify suitable opportunities for upselling and cross-selling MAZ NEXA&rsquo;s services.
  </li>
  <li>
   Support client retention, contract renewals, scope expansions, and long-term account growth.
  </li>
  <li>
   Maintain strong commercial awareness by monitoring account scope, budgets, resources, profitability, and additional client requests.
  </li>
  <li>
   Identify out-of-scope requests and coordinate the preparation of additional proposals, budgets, or change requests when required.
  </li>
  <li>
   Support new-business opportunities, proposals, pitches, and presentations alongside the Business Development and Strategy teams.
  </li>
  <li>
   Monitor relevant industry, marketing, digital, and social media trends and provide strategic recommendations to clients.
  </li>
  <li>
   Maintain accurate account documentation, meeting notes, action plans, project updates, approval records, and client communications.
  </li>
  <li>
   Mentor and support Account Managers, Account Executives, and junior team members when required.
  </li>
  <li>
   Contribute to improving MAZ NEXA&rsquo;s account-management processes, service quality, client experience, and internal ways of working.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Marketing, Business Administration, Communications, Advertising, Public Relations, or a related field.
  </li>
  <li>
   A minimum of five years of professional experience in account management, client servicing, marketing, digital marketing, social media marketing, or integrated communications.
  </li>
  <li>
   Previous agency-side experience within a marketing, advertising, branding, creative, PR, media, social media, or digital agency is strongly preferred.
  </li>
  <li>
   Proven experience managing multiple client accounts and complex integrated marketing projects simultaneously.
  </li>
  <li>
   Demonstrated experience managing client relationships, project scopes, budgets, timelines, deliverables, and cross-functional teams.
  </li>
  <li>
   Strong understanding of marketing, digital marketing, social media marketing, content, creative, paid media, performance marketing, SEO, web, analytics, and campaign reporting.
  </li>
  <li>
   Experience leading client meetings, strategic presentations, campaign reviews, and account-planning discussions.
  </li>
  <li>
   Strong commercial understanding, including account growth, retention, renewals, upselling, cross-selling, scope management, and profitability.
  </li>
  <li>
   Experience using project-management, CRM, analytics, reporting, or marketing platforms is an advantage.
  </li>
  <li>
   Previous experience working with clients in Saudi Arabia or the GCC is highly preferred.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Skills and Competencies
  </strong>
 </p>
 <ul>
  <li>
   Excellent client relationship management and client-servicing skills.
  </li>
  <li>
   Strong leadership, ownership, and stakeholder-management abilities.
  </li>
  <li>
   Excellent verbal and written communication skills in both Arabic and English.
  </li>
  <li>
   Strong presentation, negotiation, facilitation, and influencing skills.
  </li>
  <li>
   Excellent project-management and organizational skills.
  </li>
  <li>
   Strong commercial awareness and business-development mindset.
  </li>
  <li>
   Ability to manage multiple clients, campaigns, and projects simultaneously under tight deadlines.
  </li>
  <li>
   Strategic thinking with the ability to connect marketing activities to business objectives.
  </li>
  <li>
   Strong understanding of digital marketing and social media platforms, channels, and performance indicators.
  </li>
  <li>
   Ability to interpret campaign data and translate it into clear insights and recommendations.
  </li>
  <li>
   Strong problem-solving and decision-making abilities.
  </li>
  <li>
   Close attention to detail, accuracy, quality, and follow-through.
  </li>
  <li>
   Ability to remain professional, composed, and solution-oriented when managing challenging situations.
  </li>
  <li>
   Collaborative team player with the ability to work effectively across multiple departments.
  </li>
  <li>
   Proactive attitude with a strong sense of responsibility and accountability.
  </li>
  <li>
   Proficiency in Microsoft Office, Google Workspace, presentation tools, and relevant project-management platforms.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Preferred Candidate Profile
  </strong>
 </p>
 <p>
  The ideal candidate is an experienced agency professional who understands how to balance client expectations, strategic quality, operational delivery, and commercial performance.
 </p>
 <p>
  They should be confident managing senior stakeholders, capable of leading integrated marketing accounts, and comfortable working with creative, digital, social media, performance, media, PR, and technical teams.
 </p>
 <p>
  The successful candidate will be highly organized, commercially aware, proactive, and focused on delivering an exceptional client experience while protecting the quality and profitability of the agency&rsquo;s work.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What Success Looks Like
  </strong>
 </p>
 <p>
  Success in this role will be measured through:
 </p>
 <ul>
  <li>
   Strong client satisfaction and long-term relationship development.
  </li>
  <li>
   Successful retention and renewal of assigned accounts.
  </li>
  <li>
   Consistent delivery of projects on time, within scope, and according to quality standards.
  </li>
  <li>
   Effective management of client expectations, feedback, budgets, and account risks.
  </li>
  <li>
   Clear and professional account communication and reporting.
  </li>
  <li>
   Achievement of agreed campaign and account objectives.
  </li>
  <li>
   Identification of suitable account-growth, upselling, and cross-selling opportunities.
  </li>
  <li>
   Strong collaboration with internal departments and delivery teams.
  </li>
  <li>
   Positive contribution to the development of junior account-management team members.
  </li>
 </ul>
</div>


Senior Account Manager

PulseMediaNL

<div>
 <strong>
  PulseMediaNL
 </strong>
 is seeking a creative, analytical, and results-driven
 <strong>
  Remote Digital Marketing Specialist
 </strong>
 to develop, execute, and optimize digital marketing campaigns that strengthen brand awareness, drive audience engagement, and support business growth. This fully remote position is ideal for a marketing professional who thrives in a fast-paced, collaborative environment and has a passion for data-driven marketing strategies.
 <br/>
 <br/>
 The successful candidate will be responsible for managing multi-channel digital campaigns, creating compelling content, monitoring campaign performance, and collaborating with cross-functional teams to achieve marketing objectives. A strong understanding of digital marketing trends, analytics, SEO, social media, and paid advertising is essential.
 <br/>
 <br/>
 Key Responsibilities
 <br/>
 <br/>
 Digital Marketing
 <br/>
 <br/>
 <ul>
  <li>
   Develop, implement, and manage digital marketing campaigns across multiple online channels.
  </li>
  <li>
   Plan and execute strategies to increase brand awareness, website traffic, and lead generation.
  </li>
  <li>
   Monitor campaign performance and optimize marketing initiatives based on data and insights.
  </li>
  <li>
   Conduct market research to identify trends, customer behavior, and competitive opportunities.
  </li>
  <li>
   Support the development of integrated marketing strategies aligned with business goals.
   <br/>
   <br/>
  </li>
 </ul>
 Content Social Media
 <br/>
 <br/>
 <ul>
  <li>
   Create, edit, and publish engaging content for websites, blogs, email campaigns, and social media platforms.
  </li>
  <li>
   Manage the company's social media presence and maintain a consistent brand voice.
  </li>
  <li>
   Develop content calendars and coordinate marketing campaigns across digital channels.
  </li>
  <li>
   Collaborate with designers and content creators to produce high-quality marketing materials.
  </li>
  <li>
   Monitor audience engagement and respond to customer interactions when appropriate.
   <br/>
   <br/>
  </li>
 </ul>
 SEO Website Optimization
 <br/>
 <br/>
 <ul>
  <li>
   Optimize website content using SEO best practices to improve search engine rankings.
  </li>
  <li>
   Conduct keyword research and implement on-page optimization strategies.
  </li>
  <li>
   Monitor website performance using analytics tools and recommend improvements.
  </li>
  <li>
   Collaborate with web development teams to enhance user experience and website functionality.
   <br/>
   <br/>
  </li>
 </ul>
 Email Marketing Campaign Management
 <br/>
 <br/>
 <ul>
  <li>
   Plan, create, and execute email marketing campaigns.
  </li>
  <li>
   Segment audiences and personalize communications to improve engagement.
  </li>
  <li>
   Monitor campaign metrics including open rates, click-through rates, and conversions.
  </li>
  <li>
   Maintain email marketing databases and ensure compliance with applicable regulations.
   <br/>
   <br/>
  </li>
 </ul>
 Analytics Reporting
 <br/>
 <br/>
 <ul>
  <li>
   Track and analyze key marketing performance metrics.
  </li>
  <li>
   Prepare regular reports on campaign performance and ROI.
  </li>
  <li>
   Identify opportunities for optimization and recommend data-driven improvements.
  </li>
  <li>
   Monitor digital marketing KPIs and provide actionable insights to management.
   <br/>
   <br/>
  </li>
 </ul>
 Collaboration Communication
 <br/>
 <br/>
 <ul>
  <li>
   Work closely with marketing, sales, and creative teams to execute campaigns.
  </li>
  <li>
   Coordinate marketing initiatives across departments.
  </li>
  <li>
   Stay informed about industry trends, emerging technologies, and digital marketing best practices.
  </li>
  <li>
   Support additional marketing projects and initiatives as assigned.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in Marketing, Communications, Business, or a related field preferred.
  </li>
  <li>
   Previous experience in digital marketing, content marketing, or online campaign management.
  </li>
  <li>
   Strong understanding of SEO, SEM, email marketing, social media marketing, and digital advertising.
  </li>
  <li>
   Experience using marketing analytics and reporting tools.
  </li>
  <li>
   Excellent written and verbal communication skills.
  </li>
  <li>
   Strong organizational and project management abilities.
  </li>
  <li>
   Ability to manage multiple projects while meeting deadlines.
  </li>
  <li>
   Self-motivated and comfortable working independently in a remote environment.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience with Google Analytics, Google Ads, and Meta Ads Manager.
  </li>
  <li>
   Familiarity with CRM and marketing automation platforms.
  </li>
  <li>
   Experience using content management systems (CMS) such as WordPress.
  </li>
  <li>
   Knowledge of marketing automation and email marketing platforms.
  </li>
  <li>
   Understanding of conversion rate optimization (CRO) and A/B testing.
  </li>
  <li>
   Basic graphic design or video editing experience is a plus.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Skills
  <br/>
  <br/>
 </strong>
 Technical Skills
 <br/>
 <br/>
 <ul>
  <li>
   Digital marketing strategy
  </li>
  <li>
   Search Engine Optimization (SEO)
  </li>
  <li>
   Search Engine Marketing (SEM)
  </li>
  <li>
   Social media marketing
  </li>
  <li>
   Google Analytics
  </li>
  <li>
   Google Ads
  </li>
  <li>
   Email marketing
  </li>
  <li>
   Content creation and copywriting
  </li>
  <li>
   Marketing automation tools
  </li>
  <li>
   CRM platforms
  </li>
  <li>
   Microsoft Office Suite
  </li>
  <li>
   Google Workspace
  </li>
  <li>
   Campaign reporting and performance analysis
   <br/>
   <br/>
  </li>
 </ul>
 Soft Skills
 <br/>
 <br/>
 <ul>
  <li>
   Creativity
  </li>
  <li>
   Analytical thinking
  </li>
  <li>
   Attention to detail
  </li>
  <li>
   Time management
  </li>
  <li>
   Project management
  </li>
  <li>
   Communication
  </li>
  <li>
   Collaboration
  </li>
  <li>
   Adaptability
  </li>
  <li>
   Problem-solving
  </li>
  <li>
   Organization
  </li>
  <li>
   Initiative
  </li>
  <li>
   Results-driven mindset
   <br/>
   <br/>
  </li>
 </ul>
 Performance Metrics
 <br/>
 <br/>
 <strong>
  Success In This Role Will Be Measured By
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Growth in website traffic and audience engagement.
  </li>
  <li>
   Lead generation and campaign conversion rates.
  </li>
  <li>
   Return on investment (ROI) for digital marketing campaigns.
  </li>
  <li>
   Social media growth and engagement metrics.
  </li>
  <li>
   SEO performance and search engine rankings.
  </li>
  <li>
   Email campaign performance.
  </li>
  <li>
   Timely execution of marketing initiatives.
  </li>
  <li>
   Overall contribution to business growth and brand visibility.
   <br/>
   <br/>
  </li>
 </ul>
 What We Offer
 <br/>
 <br/>
 <ul>
  <li>
   Competitive salary
  </li>
  <li>
   Fully remote work environment
  </li>
  <li>
   Flexible work schedule
  </li>
  <li>
   Paid training and professional development
  </li>
  <li>
   Career growth opportunities
  </li>
  <li>
   Supportive and collaborative team culture
  </li>
  <li>
   Paid time off and company holidays
  </li>
  <li>
   Performance-based recognition and incentives
   <br/>
   <br/>
  </li>
 </ul>
 Join
 <strong>
  PulseMediaNL
 </strong>
 and become part of a growing digital media company where your creativity, marketing expertise, and strategic thinking will help drive brand growth, customer engagement, and long-term business success.
</div>


Digital Marketing Specialist (Remote)

Kaya Skin Clinic

<p>Kaya Clinic is looking for a creative and energetic Marketing &amp; Social Media Specialist- Female to join our team and help create engaging content that showcases our treatments, expertise, and patient experiences.</p><p><b>Key Responsibilities</b></p><p>&middot; Plan, shoot, and create content across Kaya clinics.</p><p>&middot; Manage and maintain the social media content calendar and posting schedule.</p><p>&middot; Create engaging short-form content for Instagram, TikTok, Snapchat, and other social platforms.</p><p>&middot; Appear on camera and confidently speak about Kaya&rsquo;s services, treatments, and campaigns.</p><p>&middot; Appear in brand content as required.</p><p>&middot; Arabic and English speaker is a must.</p><p>&middot; Plan and manage brand partnerships.</p><p>&middot; Coordinate content shoots with doctors, specialists, and clinic teams.</p><p>&middot; Reach out to and manage UGC creators and influencers to generate authentic content.</p><p>&middot; Brief creators, oversee content delivery, and ensure brand guidelines are followed.</p><p>&middot; Monitor content performance and identify trends and opportunities for growth.</p><p>&middot; Collaborate with internal teams to support marketing campaigns and promotions.</p><p><b>Requirements</b></p><p>&middot; 2+ years of experience in social media management, content creation, or a related role.</p><p>&middot; Comfortable showing your face and speaking on camera.</p><p>&middot; Strong understanding of social media platforms and content trends.</p><p>&middot; Brand partnership experience.</p><p>&middot; Experience planning and executing content shoots.</p><p>&middot; Excellent communication and organizational skills.</p><p>&middot; Experience working with influencers and UGC creators is a plus.</p><p>&middot; Interest in beauty, skincare, aesthetics, or healthcare marketing is preferred.</p><p><b>What We're Looking For</b></p><p>&middot; Creative and proactive content creator.</p><p>&middot; Strong storyteller with an eye for engaging content.</p><p>&middot; Confident communicator both on and off camera.</p><p>&middot; Passionate about social media and digital trends.</p><p><b>Female profile preferrable</b></p><p>Work Location: In person</p>

MARKETING SPECIALIST

Bilytica

<p><b>About Us</b><br/>Bilytica is a Business Intelligence, Analytics, and AI-driven solutions company with an expanding presence across Saudi Arabia and the wider Gulf region. We help businesses make smarter decisions through data, technology, and marketing-driven growth strategies.</p><p><b>Role Overview</b><br/>We are looking for a Marketing Resource based in Saudi Arabia who can split their time between remote work and on-ground client engagement. This role is ideal for someone comfortable working independently, confident meeting clients face-to-face, and able to represent Bilytica's marketing services on-site while also managing digital deliverables remotely.</p><p><b>Key Responsibilities</b></p><ul><li>Act as the on-ground point of contact for assigned clients in Saudi Arabia, visiting client offices as needed</li><li>Understand client marketing needs and coordinate with Bilytica's remote team to deliver campaigns</li><li>Manage and execute digital marketing tasks (social media, content, campaign coordination) during remote work days</li><li>Build and maintain strong client relationships through regular in-person and virtual touchpoints</li><li>Report client feedback, requirements, and market insights back to the core team</li><li>Support marketing strategy execution, including social media growth plans, ad campaigns, and content coordination</li><li>Travel to client sites within Saudi Arabia as required (approx. 50% of work time)</li></ul><p><b>Requirements</b></p><ul><li>1+ years of experience in marketing, client servicing, or business development</li><li>Based in Saudi Arabia with valid residency/work authorization</li><li>Comfortable with frequent local travel to client locations</li><li>Strong communication skills in English and Arabic (preferred)</li><li>Familiarity with digital marketing tools and social media platforms</li><li>Self-motivated, able to manage time between remote and on-site responsibilities</li><li>Valid driving license preferred</li></ul><p><b>What We Offer</b></p><ul><li>Competitive salary</li><li>Flexible hybrid work model</li><li>Exposure to regional and international clients</li><li>Growth opportunities within a fast-scaling company</li></ul><p>Pay: ﷼1,500.00 - ﷼4,000.00 per month</p><p>Work Location: Hybrid remote in Riyadh (الرياض)</p>

Marketing Resource – Client Engagement (Saudi Arabia)

Alfaisal University

<div></div><div><div><h5 class="jobSectionHeader"><b>Overview</b></h5>
<div></div><div><div><div>Department<b>Alumni &amp; Placement Relations</b></div>
</div><div></div><div><div>Division<b>External Relations</b></div>
</div></div><div></div><div><div><div>Job Family<b>Administrative Support</b></div>
</div><div></div><div><div>Reports to<b>Director of Alumni &amp; Placement Relations</b></div>
</div></div><div></div><div><div><div>Location<b>Alfaisal University - Riyadh
</b></div></div></div></div><div><h4 class="jobSectionHeader"><b>Job Summary</b></h4>
<p>The role is set up to keep alumni connected to each other and the University. Alumni Relations Officer is responsible for bringing current students into the alumni community; therefore, a lot of promotion work is involved, in addition to day-to-day coordinating, following up and supporting on all the Alumni &amp; Placement Relations requirements as well as alumni and students&rsquo; needs.</p>
<p><b>Primary Duties &amp; Responsibilities</b></p>
<ul><li>Supports and coordinates in managing &amp; promoting Alumni Relations programs.</li>
<li>Contributes to the development and success of new alumni job allocation, training, mentoring, and supporting graduates throughout their career paths.</li>
<li>Communicates with the Student Affairs Department and student groups to implement the student-alumni programs.</li>
<li>Ensures that alumni data are appropriately recorded in the Alumni &amp; Placement Relations database and collaborates with other officers in the department to ensure that data classification is completely updated/maintained.</li>
<li>Coordinates and attends events, meetings, or other activities as requested by the line manager including career expos, CSR events, reunions, etc.</li>
<li>Determines new approaches to interact with stakeholders on web and new media platforms such as alumni homepage, alumni online platform, presence on the internet, social and digital media, video projects, virtual tours, live chats, and new apps.</li>
<li>Provides in the content for many different uses within communication portfolios such as alumni e-newsletter, alumni e-blasts, and online alumni platform, etc. to engage alumni members.</li>
<li>Works closely with and supports academic colleges in internships, workshops, and lecture series, which will result in more capable/professional alumni.</li>
<li>Ensures the success and progression of Alfaisal Alumni &amp; Placement Relation&rsquo;s online portal to a maximum level of networking, tracking, and communication with alumni.</li>
<li>Conducts broad-based prospect research such as demographics and industry sector for fundraising, training, and employment and collaboration purposes.</li>
<li>Produces research profiles, bios, wealth indicators for senior administration for fundraising purposes.</li>
<li>Stays informed of social and industry trends and relays this information in a concerted fashion.</li>
<li>Conducts reports and analysis, e.g., alumni rosters, industry reports, BOT reports, QA Statistics &amp; reports, etc. to reflect relevant data gathering and analysis and post-event reports and recommendations.</li>
<li>Ensures that the Alfaisal Ambassadors (alumni) are in-line with the Alfaisal University&rsquo;s brand to facilitate engagement and attract supporters.</li>
<li>Updates and organizes electronic database directory for emailing, calling to be easily accessible and utilized.</li>
<li>Maintains filing and office records accurately.</li>
<li>Performs all duties in a professional, competent, and confidential manner.</li>
<li>Performs all other related duties as required or assigned by the manager.</li><br>
</ul><br>
<h4 class="jobSectionHeader"><b>Education &amp; Qualifications</b></h4>
<ul><li>Bachelor&rsquo;s degree in Business Administration, Human Resources, Marketing, Public Relations, or equivalent from an accredited institute.</li>
<li>Minimum of two (2) years&rsquo; experience working in Human Resources, Public Relations, or related fields (Desirable).
</li></ul><br>
<b>Please upload CV in ENGLISH ONLY</b></div></div><p></p>

Alumni Relations Officer

Tabby

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
The Social Media Customer Support Agent is responsible for delivering exceptional customer support across Tabby&rsquo;s official social media channels. The role requires timely, accurate, and empathetic engagement while protecting customer information, maintaining Tabby&rsquo;s brand voice, and ensuring compliance with internal policies and financial regulations.</div><br>
<h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><br>
<ul>
<li>
Respond to customer inquiries across X, Instagram, Facebook, TikTok, and LinkedIn.</li>
<li>Resolve customer issues within agreed SLAs.</li>
<li>Move public conversations to Direct Messages whenever account verification is required.</li>
<li>Educate customers about Tabby products, repayments, refunds, disputes, and account management.</li>
<li>Escalate complex cases while maintaining ownership until resolution.</li>
<li>Maintain Tabby&rsquo;s tone of voice and protect the company's public reputation.</li>
<li>Follow verification, security, and compliance procedures.</li>
<li>Document cases accurately using CRM and support tools.</li>
<li>Collaborate with QA, WFM, Product, Risk, Collections, and Marketing teams.</li>
<li>Participate in coaching sessions and continuous improvement initiatives.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
Skills, Knowledge &amp; Expertise</b></h3><br>
<ul>
<li>
Bachelor's degree or equivalent experience.</li>
<li>Excellent written Arabic and English.</li>
<li>Customer service or social media support experience preferred.</li>
<li>Strong written communication and problem-solving skills.</li>
<li>Ability to work rotational shifts, weekends, and public holidays.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
About Tabby</b></h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money.<br>
<br>
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.<br>
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Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region.<br>
<br>
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

Social Media Specialist

Monks

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 Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
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  Project Background
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 We&rsquo;re assembling a creative team to work directly with a new national airline, on delivering premium platform and social media content.
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 You&rsquo;ll be part of a tight-knit creative unit collaborating daily with the client&rsquo;s internal team to turn briefs into high-quality visuals, videos, and copy for use across social platforms and web pages. This is a hands-on creative production role focused purely on asset creation.You&rsquo;ll receive daily briefs and be expected to produce engaging and brand-aligned content that supports the company messaging. Translate client briefs into engaging written content that complements visuals and aligns with the company&acute;s tone of voice. Collaborate closely with designers and motion artists to ensure copy integrates seamlessly with creative assets. Review and refine copy based on daily client feedback.
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  Requirements
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 <ul>
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   3&ndash;5 years of experience in writing social media or digital content.
  </li>
  <li>
   Excellent command of English and ability to write in a polished, premium tone.
  </li>
  <li>
   Comfortable working in a fast-paced, daily-delivery environment.
  </li>
  <li>
   Comfortable working with agentic AI tools to produce copy content.
  </li>
  <li>
   Experience working with luxury, lifestyle, or travel brands is a plus.
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  </li>
 </ul>
 <strong>
  About Monks
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 </strong>
 Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
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 Monks was named a Contender in The Forrester Wave&trade;: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger&rsquo;s Programmatic Power Players list every year (2020-24). Named Adweek&rsquo;s first AI Agency of the Year (2023) and The One Show&rsquo;s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group&rsquo;s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato&rsquo;s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
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 We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents&mdash;and resonates with&mdash;the world around us.
</div>


Freelance English Copywriter - Riyadh

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