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assistant director counseling center social justice Jobs in Baltimore

case management specialist Jobs in Baltimore

case management specialist

case manager

case manager (10543)

communications coordinator (health, behavior and society) Jobs in Baltimore

social worker

MedStar Health

<div>About this Job:
<div><p>
Job Summary:</p></div><p></p><div><p><br>
MedStar Health is looking for an LMSW/LMGW Inpatient Case Manager to join our team! The ideal candidate will show professional competency as a general practitioner of Occupational Therapy, independent use of varied evaluation and treatment approaches, and excellent verbal and oral communication skills.</p></div><div><p>
As an LMSW/LMGW Inpatient Case Manager, you will serve as a member of the Case Management Team. Facilitates the delivery of quality, cost effective, patient-centered care from pre-admission through post-discharge. Ensures the care is designed to meet individualized patient outcomes. Monitors the care and services delivered to selected patient populations during the acute hospital stay, promotes effective case management and utilization of resources, and works to achieve optimal clinical and resource outcomes.</p></div><div><p>
Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the &quot;Healthiest Maryland Businesses&quot;. Apply today and learn how MedStar Health can be your next great career move!</p><p></p><div><p><br>
Primary Duties:</p></div><div><ul><li><p>
Collaborates with the multidisciplinary health care team to develop and coordinate the plan of care. Demonstrates the ability to develop a plan of care that addresses needs across the continuum; develop long- and short-term goals with specific time frames for resolution; identify specific services to be provided in the care plan; include the family/care-giver in the plan of care; and show life planning contingencies such as power of attorney and/or advance directives. Collaborates with and completes referrals to appropriate community agencies for assistance based on patient needs. Initiates referrals in a timely manner. Uses responses to help patients resume life in the community and/or adjust to lifestyle changes.</p></li></ul></div><div><ul><li><p>
Communicates daily with direct caregivers and case management triad regarding patient and family responses to plan of care, identification of problems, discharge planning, and payor concerns such as LOS. Identifies delays in care and quality/risk issues and communicates information to appropriate individuals and departments. Completes psychosocial history or socioeconomic assessment as determined by healthcare team or high-risk indicators. Coordinates the completion of requisite forms by doctors, patients, and families for any services required.</p></li></ul></div><div><ul><li><p>
Maintains accurate and timely documentation of case management activities to ensure that physicians and caregivers are well informed regarding the discharge plans. Adheres to all policies and procedures regarding documentation and confidentiality of information. Demonstrates knowledge of the dynamics of abuse/neglect, including identification and reporting laws. Coordinates investigating law enforcement, protection agencies, hospital security, risk management, and healthcare teams. Demonstrates knowledge of community resources serving high social risk populations.</p></li></ul></div><div><ul><li><p>
Develops and maintains information on community resources and referral requirements based on patient population as identified in the unit scope of practice. Facilitates communication between the patient and family and the healthcare team. Assesses and communicates the patient's social, cultural, emotional, and economic problems to medical staff and other healthcare providers as needed. Effectively intervenes with patient/family in resolving emotional/behavioral obstacles to patient's progress, recovery, and disposition. Initiates and participates in multidisciplinary discharge planning rounds and collaborates with internal and external health care providers, patients, and families to develop comprehensive discharge plans.</p></li></ul></div><div><ul><li><p>
Maintains professional growth in managed care, care management, other health care, financial trends, clinical practice, and research. Organizes individual workloads and sets appropriate priorities based on the patient&rsquo;s medical plan, the patient&rsquo;s needs, policy, and procedures. Provides clinical assessment, evaluation, and disposition of persons presenting with behavioral health concerns or illness.</p></li></ul></div><p></p><div><p><br>
Qualifications:</p></div><div><ul><li><p>
Master's degree in social work from a school accredited by the Council on Social Work.</p></li></ul></div><div><ul><li><p>
Valid Social Worker license in the District of Columbia or Maryland depending on work location.</p></li></ul></div><div><ul><li><p>
Experience in social work in a hospital setting preferred.</p></li></ul></div><div><ul><li><p>
Experience in care/case management preferred.</p></li></ul></div><div><ul><li><p>
CCM - Certified Case Manager preferred.</p></li></ul></div></div>
This position has a hiring range of : USD $61,838.00 - USD $111,259.00 /Yr.</div>

LMSW/LMGW Inpatient Case Manager

IKEA

<div><div><p>&quot;You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.</p>
<p>A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and . Join the team and start a better life for yourself.&quot;</p>
<div><div><ul><li><div><div>Location</div>
<div>Baltimore</div>
</div></li><li><div><div>Employment type</div>
<div>Full Time Temporary</div>
</div></li><li><div><div>Department</div>
<div>People &amp; HR</div>
</div></li><li><div><div>Anticipated Closure Date</div>
<div>2026-08-12</div>
</div></li></ul></div></div><div>You already applied for this job.
<div>
<div> Bilingual GBO People Services Specialist(Temporary) with Facebook Bilingual GBO People Services Specialist(Temporary) with LinkedIn Bilingual GBO People Services Specialist(Temporary) with Twitter
</div></div></div></div><div><div><div><div><div>Candidate profile (title) What you'll need to have
</div><div>Candidate profile (text) - Default language &bull; University degree and 1 year of related experience, or minimum 3 years of related experience
<br>
<ul><li>3 &ndash; 5 years&rsquo; experience in a d services/call center environment for a large national company.
</li><li>1 &ndash; 3 years&rsquo; experience with SAP, HRMS or other related HRMS software.
</li><li>1 &ndash; 3 years&rsquo; experience in Human Resources, including concepts and administration of Payroll, Benefits, Compensation, and/or Recruitment.
</li><li>Basic knowledge and understanding of Federal, State, and Local legislative employment and health care laws and regulations
</li><li>Proven experience providing an excellent level of customer service through live phone calls, email, and chat
</li><li>Strong oral and written communication skills
</li><li>Ability to handle confidential information with discretion
</li><li>Excellent time-management skills
</li><li>Demonstrated proficiency with the use of a computer and software applications including Microsoft Office.
</li><li>Interpersonal skills and comfortable working with all levels in the organization
</li><li>Bilingual in English and French
</li></ul><br>
JOB TYPE: Temporary(180 Days) High Potential to be Permanent, Full-Time, Hourly
<br>
<br>
HOURS LEVEL: HL3 (34-40 hours/week)
<br>
<br>
AVAILABILITY REQUIRED- 8:00 AM-5:00 PM Monday through Friday, 9:00 AM-6:00 PM Saturday
<br>
<br>
HYBRID WORKPLACE: 3 days onsite in the GBO in White Marsh, MD , 2 days remote. Tuesdays and Wednesdays are mandatory onsite.
<br>
<br>
Candidate must be commutable to White Marsh, MD. There is no relocation for this position.
<br>
<br>
PAY RANGE: $21.92-$30.97
<br>
<br>
BENEFITS ELIGIBLE: Yes
<br>
<br>
Thank you for your interest in applying for this role. The successful candidate may be required to complete a background check as a condition of employment for this role.
</div><div>Key responsibilities (title) What you'll be doing day to day
</div><div>Key responsibilities (text) &bull; Execute work to capture and maintain all relevant co-worker life cycle data in the
<br>
appropriate systems to achieve operational goals and objectives.
<br>
<ul><li>Execute work to produce all relevant human resource documentation complying with relevant legislation, service level agreements, Ingka policies, guidelines, as well as operational goals and objectives, updating working guidelines and documentation according to changes.
</li><li>Collaborate with stakeholders to participate in relevant human resource internal activities to ensure accuracy and timeous delivery of personnel administration, as well as P&amp;C services that achieve operational goals and objectives.
</li><li>Seek guidance from relevant stakeholders to develop own goals and objectives that are in line with team goals and objectives.
</li><li>Monitor the quality of services in the area of responsibility and partner with other internal and external departments and P&amp;C locations to address all issues, in cooperation and upon consultation with Team Leaders/PA/PY Manager.
</li></ul></div><div>Team vision ( title) About this work area
</div><div>Team vision (text) IKEA is all about people, and our team make sure to bring the best people on board to keep our strong spirit of togetherness. We believe that different experiences and backgrounds collectively make us wiser and stronger, and we ensure that our co-workers bloom into their best selves as they contribute to our business.
</div><div>Let's connect !
</div><div>Let&acute;s connect At IKEA, taking care of our co-workers and their dependents is a top priority. That&rsquo;s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!
<br>
<ul><li>Generous paid time off, holiday and sick time
</li><li>WiselyPay &ndash; get earned wages up to two days early
</li><li>Paid parental leave (up to 16 weeks)
</li><li>KinderCare tuition discount
</li><li>Retirement and bonus plans
</li><li>Co-worker discount, meal deal, and referral bonus
</li><li>Pet insurance program
</li><li>Education assistance and learning programs
</li><li>Safety shoe reimbursement
</li><li>24/7 telehealth visits
</li><li>Dental and vision plans
</li><li>Medical and Rx plans (must work min. 20 hrs/wk)
</li><li>A fun and inclusive work environment<br>
</li></ul></div><div></div><div><br>
The starting rate/ salary for this position ranges from 21.92 USD to 30.97 USD and will be based on relevant work experience.
</div></div></div></div></div><div></div><div><div><div><div><div><div><h3 class="jobSectionHeader"><div><b>Why you will love us<br>
</b><br>
</div></h3></div></div><p></p><div><div>From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers.<br>
<br>
</div><div></div><br>
<div>At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together.<br>
<br>
</div><div></div><br>
<div>Our vision, &ldquo;to create a better everyday life for the many people&rdquo; inspires and guides us in everything we do. This is IKEA.</div>
</div></div></div><p></p><div><div><div><div><h3 class="jobSectionHeader"><b>What we all have in common</b></h3>
</div></div><div><ul><li>Living our values</li>
<li>Being your unique self, while respecting and including others</li>
<li>A passion for home furnishing</li>
<li>Performing &amp; delivering while learning &amp; developing</li>
<li>Having fun!</li></ul></div></div></div></div></div></div><div></div>

Bilingual GBO People Services Specialist(Temporary)

AMPORTS

<div><p><i>AMPORTS is a leading provider of port-based automotive and logistics services supporting customers across the United States. The Finance team supports accurate, timely financial processing and reporting at corporate and facility levels, enabling operational continuity and strong internal controls.</i></p>
<p><i>
 </i><b>Summary/Objective</b></p>
<p>
Responsible for ensuring smooth processes and the swift resolution of discrepancies and serves as the primary point of contact for OEMs.</p>
<p><b>
Essential Functions</b></p>
<p>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p>
<ul><li> <b>Model, Kit, and BOM Management:</b></li></ul>
Create and update models, kits, and BOM (Bill of Materials) within the system to ensure alignment with operational requirements and accuracy. Ensure all kits are priced according to customer contracts.
<ul><li> <b>Error Resolution:</b></li></ul>
Collaborate with operations and IT teams to resolve system errors, focusing on ICL and OBT errors to reduce AR aging and ensure smooth operations.
<ul><li> <b>Revenue Audits:</b></li></ul>
Conduct weekly audits of the Earned Revenue Report to ensure accuracy and compliance with financial standards. Distribute the audited reports to Office Accounting Managers (OAMs) for review and action.
<ul><li> <b>Billing Instructions:</b></li></ul>
Generate and send monthly billing instructions to the AR team to ensure accurate and timely invoicing.
<ul><li> <b>Primary Contact for OEM:</b></li></ul>
Act as the main contact for OEM regarding system and billing discrepancies. Work with internal teams and OEM contacts to address and resolve issues promptly and proactively.
<ul><li> <b>Manage and Oversee Account Coordinators:</b></li></ul>
Supervisors will manage and oversee Account Coordinators, ensuring alignment with operational needs and company objectives. In some instances, Supervisors and Account Coordinators may be the same person, allowing for continuity and efficiency in operations.
<p><b>
Competencies</b></p>
<ul>
<li>Strong understanding of Model, Kit, and BOM systems.</li>
<li>Proficiency in error resolution and troubleshooting within cross-functional teams.</li>
<li>Skilled in auditing, financial reporting, and billing processes.</li>
<li>Strong collaboration and communication skills, with the ability to work effectively with internal and external partners.</li>
<li>Detail-oriented with excellent problem-solving skills and the ability to manage multiple tasks efficiently.</li>
</ul>
<p><b>Supervisory Responsibility</b></p>
<p>
This position has direct reports.</p>
<p><b>
Work Environment</b></p>
<p>
Well-lighted, heated and/or air-conditioned indoor office, production setting, outdoor/indoor shop environment or enclosed vehicle with adequate ventilation and protection from extreme weather conditions.</p>
<p><b>
Physical Demands</b></p>
<p>
Light physical activity performing non-strenuous daily activities of an administrative or production/technical nature. Manual dexterity is sufficient to reach and handle items.</p>
<p>
Occasional lift to 25 pounds.</p>
<p><b>
Position Type/Expected Hours of Work</b></p>
<p>
This is a full-time position. Days and hours of work are primarily 8 hours each day, Monday through Friday on a day shift. This position often requires overtime.</p>
<p><b>
Travel</b></p>
<p>
Travel is not required for this position.</p>
<p><b>
Required Education and Experience</b></p>
<p>
Bachelor&rsquo;s degree (B.A) in accounting, finance, or a business-related field.</p>
<p>
Advanced Excel skills (data analysis, pivot tables, macros, VLOOKUP, and complex formulas).</p>
<p><b>
Compensation:</b></p>
<p>
This position has an annual salary of $55,000 to $60,000.</p>
<p><b>
Work Authorization/Security Clearance</b></p>
<p>
Must be able to obtain TWIC (Transportation Worker Identification Credential).</p>
<p><b>
Disclaimer + EEO Statement</b></p>
<p><i>
AMPORTS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications. Duties and responsibilities may change at any time with or without notice.</i></p><h4 class="jobSectionHeader"><b>
Education</b></h4>
Preferred<ul><li>
Bachelors or better</li></ul><h4 class="jobSectionHeader"><b>
Skills</b></h4>
Preferred<ul><li>
Problem Solving</li><li>
Customer Focus</li><li>
Decision Making</li><li>
Communication</li><li>
Analytical Thinking</li></ul><h4 class="jobSectionHeader"><b>
Behaviors</b></h4>
Preferred<ul><li>
Team Player: Works well as a member of a group</li><li>
Innovative: Consistently introduces new ideas and demonstrates original thinking</li><li>
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well</li><li>
Dedicated: Devoted to a task or purpose with loyalty or integrity</li></ul><h4 class="jobSectionHeader"><b>
Motivations</b></h4>
Preferred<ul><li>
Growth Opportunities: Inspired to perform well by the chance to take on more responsibility</li><li>
Goal Completion: Inspired to perform well by the completion of tasks</li><li>
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization</li></ul><p>
Equal Opportunity Employer<br>
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</p></div>

Account Supervisor

Atlantic Realty Group

<div><p><b>Join A Winning Team!</b></p><p>
Do you enjoy meeting with people and get excited when you make dreams come true? If so, then Atlantic Realty is looking for you. Due to several promotions, we are seeking several Leasing Consultants to join our dynamic team! In this role, you will be performing all activities related to leasing to new residents, providing resident satisfaction throughout the term of the lease and securing resident lease renewals. Our teams are dynamic, collaborative, and energized.</p><p><b>
Our Employees Experience and Enjoy:</b></p><ul><li>
A safe and productive environment with on-the-job training</li><li>
Paid holidays and paid time off to relax</li><li>
Competitive hourly rate</li><li>
Eligibility for advancement</li><li>
A chance to make a difference in our resident&rsquo;s experience</li><li>
Retirement Plan with company match</li><li>
Paid training</li><li>
Comprehensive medical, dental, and vision package with company contribution</li><li>
A culture that is inclusive and diverse</li><li>
An opportunity to participate in community service</li></ul><p><b>
A Typical Day:</b></p><ul><li>
Meeting potential renters and guiding them on tours of available units</li><li>
Following up on leads for potential renters</li><li>
Performing background checks, credit checks and other responsibilities to see if prospective renters are qualified</li><li>
Preparing leasing documents for potential renters using property standards and regulations</li><li>
Keeping residents informed of any changes to rental agreements or upcoming property issues</li><li>
Building a rapport with current tenants to give them personalized service</li><li>
Comradery and Friendships</li></ul><p><b>
Apply On-Line to Become Part of the Atlantic Family!</b></p><p><b>
We Want You!</b></p><p><b>
Profile of a Successful Candidate:</b></p><ul><li>
Excellent Communication and Interpersonal Skills</li><li>
Demonstrated ability to apply sales skills, such as generating sales leads, conducting sales presentations, qualifying prospects, and closing</li><li>
Proficiency in using Social Media platforms for marketing, advertising, and sales-related circumstances, including using Craigslist, Google and other search engines, and navigating the internet and websites</li><li>
Ability to interact with a diverse group of prospective clients as well as existing residents</li><li>
Strong math and computer skills</li><li>
Strong Customer Service Focus</li><li>
Demonstrated proficiency in using Microsoft Office Suite, property management software and spreadsheet management programs in order to complete required reports</li><li>
Demonstrated professionalism when dealing with residents, vendors, and colleagues</li></ul></div>

Leasing Consultant

Loyola University Maryland

<div><p><b>Position Title
</b></p>Affiliate Instructor - Teacher Education<br>
<p><br>
<b>Employee Type
</b></p>Regular<br>
<p><br>
<b>Office/Department
</b></p>Teacher Education (JMA)<br>
<p><br>
<b>Work Environment
</b></p><p>Remote and hybrid positions are open to applicants based in states identified here : Work at Loyola | Loyola University Maryland .
</p>Remote<br>
<p></p><p><br>
<b>Job Type
</b></p>Part time<br>
<p><br>
<b>Anticipated Start Date
</b></p>Monday, August 31, 2026
<p></p><p><b>Benefits at Loyola
</b></p><p>https://www.loyola.edu/department/people-culture/benefits/<br>
</p><p><br>
<b>If Temporary or Visiting, Estimated End Date<br>
</b></p><p><br>
<b>Position Duties
</b></p><p>The Teacher Education Department is seeking talented per-course instructors for our masters and certificate programs in elementary and secondary education (undergraduate and graduate), literacy education (Reading specialist, Literacy Teacher, ESOL) , Kodaly Music Education, Montessori, and Curriculum &amp; Instruction for Social Justice. Courses may be offered in our the Evergreen Campus in Baltimore. Additionally, courses may be offered in face-to-face, hybrid, and fully online formats.
<br>
<br>
We seek experienced educators with a passion for education who can combine real-world experience with theoretical understandings of the field.
<br>
<br>
Specific course needs vary from semester to semester. Information about our program offerings can be found at https://www.loyola.edu/school-education/academics/graduate.</p>
<p></p><p>The School of Education at Loyola University Maryland is recruiting a pool of persons for possible per-course affiliate teaching positions. This pool will be accessed ONLY when an opening arises. Your credentials will remain active as long as the pool position is available but no more than one year. After one year, if you are still interested, you must reapply to the current position pool. Only those selected for an interview will be contacted. The review of applications is ongoing.</p>
<p></p><p>Compensation Range:</p>
<p>$4,000.00 - $4.500.00</p>
<p>Successful candidates must have a master&rsquo;s degree or higher in a field related to the subject they wish to teach.</p>
<p></p><p>Applicants should have a minimum of 3-5 years of experience as a teacher or educational leader, or equivalent experience in a related field. Prior teaching experience at the undergraduate or graduate level is preferred. Prior experience with online education and specific tools used at Loyola, including Zoom and Moodle, also is preferred.</p>
<p>Final compensation offers are determined by a variety of factors, including but not limited to, job-related experience, internal equity, and alignment with organizational budget.
</p><p></p><p>Successful candidates for any staff, faculty, or administrative position at Loyola University Maryland will be subject to a pre-employment background check.</p>
<p></p><p><b>Employment Eligibility
</b></p><p>All candidates must be eligible to work in the United States and complete employment eligibility verification by the first day of employment at Loyola University Maryland, as required by law (e.g., Form I-9). Unless explicitly stated otherwise in the job description or job advertisement, Loyola University Maryland does not sponsor employment visas for this position.<br>
</p><p><br>
<b>University Description
</b></p><p>Loyola University Maryland, located in the vibrant city of Baltimore, is a prestigious, selective, comprehensive university with a strong residential liberal-arts-based undergraduate program and professional graduate programs at the master&rsquo;s and doctoral levels. Founded in 1852, Loyola is a Catholic University and one of 27 Jesuit colleges and universities in the United States and the first to bear the name of Saint Ignatius Loyola, founder of the Society of Jesus. Deeply committed to the Ignatian principles upon which it was founded, Loyola focuses on the care and education of the whole person &mdash; mind, body, and spirit &mdash; and its mission centers on preparing its students to learn, lead, and serve in a diverse and changing world.
</p><p></p><p><i>The Wall Street Journal </i>ranked Loyola No. 19 overall in the nation in its 2026 &ldquo;Best Colleges&rdquo; list. Loyola was also ranked No. 51 for impact on graduate salaries and No. 81 in the nation for student experience. <i>U.S. News &amp; World Report</i><i> </i>has ranked Loyola among the top 10 universities in the North Region for the past decade. <i>Princeton Review</i><i> </i>named it one of the nation&rsquo;s top institutions for undergraduate higher education and one of the best Mid-Atlantic colleges for 2026. Loyola is one of 75 colleges and universities included on a list of the &ldquo;new&rdquo; dream schools in Jeffrey Selingo&rsquo;s book, <i>Dream School, Finding the College That&rsquo;s Right for You.</i><i> </i>The list of &ldquo;new&rdquo; dream schools highlights institutions with strong outcomes, accessible admissions, and dynamic student experiences. Loyola was also listed among the &ldquo;best value&rdquo; private colleges in <i>Kiplinger&rsquo;s Personal Finance </i>.
</p><p></p><p>Loyola University Maryland is proud to be recognized among the nation&rsquo;s top institutions. From national rankings to regional accolades, our commitment to academic excellence, student success, and Jesuit values continues to earn praise from respected organizations and publications.</p><br>
<p></p>
<p><br>
<b>Diversity Statement
</b></p><div><div><div><div><div><div><div><p>Loyola University Maryland strongly values the benefits that diversity brings to the workplace. In accord with its Ignatian values, the University is committed to creating and promoting a community that recognizes the inherent value and dignity of each person. Loyola University Maryland does not discriminate on the basis of race, sex, color, national or ethnic origin, age, religion, disability, marital status, sexual orientation, gender identity, genetic information, military status, or any other legally protected classification. The University recruits, hires, and promotes in accord with this policy and its Core Values.</p></div></div></div></div></div></div></div></div>

Affiliate Instructor - Teacher Education

Baltimore City Community College

<div></div><div><div><div><p><b>About Baltimore City Community College</b></p><br>
<div><br>
Founded in 1947, Baltimore City Community College (BCCC) is comprehensive, urban institution accredited by the Middle States Commission on Higher Education. The College&rsquo;s campus is located in West Baltimore and courses are offered throughout the City. With its broad range of degree, certificate, and continuing education programs, affordable tuition, and extensive outreach, BCCC offers educational opportunities to the citizens of Baltimore City and throughout the state of Maryland. BCCC serves over 7,500* students annually, providing credits that transfer to four-year colleges and universities as well as workforce training leading directly to job placement. The College is proud of the fact that over 50 nations are represented within the student body.<br>
<br>
<ul><li>Based on the annual unduplicated credit and non-credit headcount for FY 2023.</li></ul></div>
</div>
</div><div><div><h2 class="jobSectionHeader"><b>Description/Job Summary</b></h2></div>
<p></p><div><div>The Intake Assessment Specialist (IAS) serves as the first point of contact for prospective adult learners and plays a critical role in ensuring a positive, student-centered onboarding experience. Reporting to the Director of Adult Basic Education (ABE), the IAS is responsible for conducting learner intake, administering standardized assessments (TABE, CASAS and other approved assessments), determining educational functioning levels, recommending appropriate class placement, and supporting learner success upon registration.</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Responsibilities/Duties</b></h2></div>
<p></p><div><div><ul><li>Conduct intake interviews and student advising with determining eligibility for Adult Basic Education, GED&reg;, English Language Services, and workforce training classes or programs.</li><li>
Coordinate and facilitate orientation, registration, intake, and assessment sessions.</li><li>
Administer, monitor, and interpret assessment scores (i.e. TABE, CASAS&hellip;etc.) and other approved standardized assessments in accordance with Maryland Department of Labor policies.</li><li>
Determine appropriate educational functioning levels and recommend appropriate instructional placement and class modality.</li><li>
Coordinate the managed recruitment process, including student scheduling and waitlist management.</li><li>
Maintain accurate learner records and documentation for the Management Information Specialist to report in LACES and institutional databases.</li><li>
Monitor data quality and assist with implementation of the program's Data Quality Plan.</li><li>
Communicate with instructors regarding learner placement, attendance, academic progress, and instructional support needs.</li><li>
Coordinate referrals to tutoring, digital literacy services, career pathways, workforce programs, disability support services, and community resources.</li><li>
Work collaboratively with the Instructional Specialist (IS) to support learners with disabilities, English language learners, and other special populations.</li><li>
Manage the Adult Basic Education/ GED Testing Center, including scheduling, compliance, inventory, ordering supplies, and storage of testing materials.</li><li>
Supervise and train Testing Center staff and ensure compliance with standardized testing protocols.</li><li>
Attend Maryland Department of Labor Intake Assessment Specialist meetings, Communities of Practice, and required professional development.</li><li>
Provide training and technical assistance to instructors and program staff regarding assessment policies and procedures.</li><li>
Assist with recruitment, outreach, student orientations, and community engagement activities.</li><li>
Prepare reports related to enrollment, attendance, student No Show, assessment outcomes, measurable skill gains, and learner performance.</li><li>
Perform other duties as assigned to support Adult Basic Education program operations.</li></ul></div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Required Qualifications</b></h2></div>
<p></p><div><div><ul><li>Bachelor's degree from an accredited college or university in Adult Education, Education, Counseling, Human Services, Social Work, Psychology, Public Administration, or a closely related field.</li><li>
Minimum of two (2) years of professional experience in adult education, workforce development, higher education, student services, or a related field.</li><li>
Experience conducting student intake, advising, educational assessments, or academic placement.</li><li>
Experience administering or learning standardized assessments such as TABE, CASAS, GED Ready&reg;, or similar assessments.</li><li>
Knowledge of adult learning principles and student-centered practices.</li><li>
Strong customer service, communication, interpersonal, and organizational skills.</li><li>
Demonstrated ability to work effectively with culturally and linguistically diverse populations.</li><li>
Proficiency with Microsoft Office Suite and database or student information systems.</li><li>
Ability to analyze data, maintain accurate records, and ensure compliance with federal and state reporting requirements.</li><li>
Ability to work occasional evenings and weekends based on program needs.</li></ul></div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Preferred Qualifications</b></h2></div>
<p></p><div><div><ul><li>Master's degree in Adult Education, Higher Education, Counseling, Educational Leadership, Human Services, or a related field.</li><li>
Experience working in an Adult Education and Family Literacy Act (AEFLA) or Workforce Innovation and Opportunity Act (WIOA)-funded program.</li><li>
Current TABE Administrator Certification or the ability to obtain certification within six months of hire.</li><li>
Experience using DRC, Banner, CANVAS or other student information systems.</li><li>
Experience supervising testing center operations or assessment staff.</li><li>
Knowledge of Maryland Department of Labor - Adult Education policies and performance measures.</li><li>
Experience with student retention initiatives, measurable skill gains, and data quality monitoring.</li><li>
Bilingual proficiency (Spanish or another language commonly spoken in Baltimore) is preferred.</li></ul></div></div><p></p>
</div><div></div><div><div><p><i>BCCC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law.</i></p>
<p>BCCC is committed to providing a workplace free from discrimination or harassment. We expect every member of the BCCC community to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included and is afforded the respect and dignity they deserve.</p>
<p>Decisions related to hiring, compensating, training, evaluating performance, or terminating are made fairly. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome</p>
<p><b>Online applications are stored on a secure site. Only authorized employees and hiring authorities have access to the information submitted.</b></p>
<p>It is important that your application show all the relevant education and experience you possess. Applications may be rejected if incomplete.</p>
<p>To request an accommodation during the application or interview process, please email<br>
hr@bccc.edu.</p>
<p><b><i>For technical assistance, please contact NEOEDs Applicant Support Line at 855-524-5627 or Email: support@governmentjobs.com if your needing help with your online applicant account. Applicant Support is available between 6 a.m. - 5 p.m. Pacific Time, Monday through Friday.</i></b></p></div></div></div>

ABE Intake Assessment Specialist