software developer

Shield AI

<div><div><div>Founded in 2015, Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software and V-BAT and X-BAT aircraft. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI&rsquo;s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube.</div><div></div><h3 class="jobSectionHeader"><b><br>
Job Description:</b></h3>
<div>
<p>As a Software Engineer on the HMS Factory Team, you will develop, implement, and maintain the automated testing frameworks, log analysis tools, and scenario-generation scripts built on top of the Hivemind Platform (HMP) SDK. Your work is highly technical and hands-on, directly enabling hundreds of autonomy and systems developers to rapidly verify AI Pilot behaviors across our expansive portfolio set. In this role, you will navigate complex environment boundaries between secure GovCloud and commercial ecosystems, tackling deep build-system challenges such as dependency migrations and establishing reliable artifact and source-mirroring pipelines across isolated networks.</p>
<p>
You will write python-based analytics libraries, build custom wrappers around the HMP Forge test orchestrator, and programmatically generate complex testing environments using domain randomization. You will also participate in the hands-on prototyping and deployment of new distributed testing technologies like on top of the Forge Server to support massive batch-testing runs. Additionally, you will serve as a critical technical bridge, translating raw simulation telemetry into structured, high-fidelity insights while keeping mainline branches unified and stable in the face of varying program upgrade cadences.</p>
</div></div>
<div><div><h3 class="jobSectionHeader"><b>What you'll do:</b></h3><div><div><div>
<ul><li>Write, optimize, and maintain advanced Python-based data analysis pipelines and custom analyzers (such as the Shared Analysis Tool) to parse simulation runs, extract log data, and calculate mission performance metrics.</li>
<li>Develop, debug, and maintain custom C++ or Python adapters and automated test orchestration wrappers around core HM Forge to satisfy program-specific validation requirements.</li>
<li>Implement programmatic scenario-generation pipelines and write domain-randomization scripts to systematically test autonomy behaviors under highly varied environmental conditions.</li>
<li>Analyze simulation log files, rosbags, and network captures to isolate, reproduce, and debug autonomy software defects or simulator failures.</li>
<li>Build, test, and write Terraform or Kubernetes configuration files to prototype and deploy distributed orchestration templates on top of the Forge Server.</li>
<li>Write reusable, clear step-by-step developer guides, API documentation, and workspace templates to help program engineers implement automated simulation tests.</li>
<li>Design and evolve common telemetry ingestion, analysis, and reporting frameworks that enable consistent performance evaluation across HMS programs.</li>
</ul></div></div></div></div></div><div><div><h3 class="jobSectionHeader"><b>Required qualifications:</b></h3><div><div><div>
<ul><li>Typically requires a Bachelor's degree in Computer Science, Computer Engineering, Aerospace Engineering, Systems Engineering, or related technical discipline, or equivalent practical experience.</li>
<li>Strong software development background in Python, particularly for data analysis, scripting, and automation tooling (utilizing libraries like NumPy, Pandas, or similar).</li>
<li>Hands-on experience with automated test orchestration, CI/CD, simulation environments, and container-based architectures (Docker, Kubernetes).</li>
<li>Solid software engineering fundamentals, including version control (Git), automated testing, and disciplined debugging practices in a Linux environment.</li>
<li>Familiarity with distributed compute frameworks or container orchestration tools is highly preferred.</li>
<li>Strong technical problem-solving skills, with the ability to troubleshoot complex, asynchronous software systems.</li>
<li>Ability to obtain and maintain an active U.S. SECRET security clearance (U.S. citizenship required).</li>
</ul></div></div></div></div></div><div><div>$150,000 - $220,000 a year</div></div>
<div><div>#LI-LD1</div>
<div>#LD</div><div></div><div><br>
Full-time regular employee offer package:</div>
<div>Pay within range listed + Bonus + Benefits + Equity</div>
<div></div>
<div>Temporary employee offer package:</div>
<div>Pay within range listed above + temporary benefits package (applicable after 60 days of employment)</div>
<div></div>
<div>Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information.</div>
<div></div>
<div>###</div>
<div></div>
<div>Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.</div></div>
<div><div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div></div></div>

Staff Engineer, HMS Factory (R5276)

VERSA Integrated Solutions

<p>Position: AI/ML Engineer</p><p>Location: Washington, DC Metro Area (Hybrid/Onsite based on customer requirements)</p><p>Employment Type: Full-Time</p><p>Salary: Commensurate with Experience</p><p>About VERSA Integrated Solutions</p><p>VERSA Integrated Solutions is a premier provider of Information Technology, Artificial Intelligence, Cybersecurity, Cloud, Data Analytics, and Engineering services supporting Federal Government agencies. We help agencies modernize operations through innovative technologies, secure architectures, and mission-driven solutions. Our teams work on high-impact initiatives that improve decision-making, operational efficiency, and citizen services.</p><p>Position Summary</p><p>VERSA Integrated Solutions is seeking an experienced AI/ML Engineer to design, develop, deploy, and maintain Artificial Intelligence (AI) and Machine Learning (ML) solutions supporting Federal Government customers. The successful candidate will work closely with data scientists, software engineers, cloud architects, cybersecurity professionals, and business stakeholders to build intelligent applications that leverage predictive analytics, machine learning, generative AI, and large language models (LLMs).</p><p>The AI/ML Engineer will support the full lifecycle of AI solutions&mdash;from data preparation and model development to deployment, monitoring, optimization, and governance&mdash;while ensuring compliance with federal security, privacy, and Responsible AI requirements.</p><p>Position Objectives</p><p>The AI/ML Engineer will:</p><ul><li>Design and implement scalable AI and ML solutions.&bull; Build and optimize machine learning models for structured and unstructured data.&bull; Develop data pipelines to support AI workloads.&bull; Integrate AI capabilities into enterprise applications.&bull; Ensure AI solutions comply with federal security, privacy, and governance requirements.&bull; Collaborate with cross-functional teams to deliver mission-focused outcomes.</li></ul><p>Major Duties &amp; Responsibilities</p><p>AI &amp; Machine Learning Development</p><ul><li>Design, develop, train, test, and deploy machine learning models.&bull; Build supervised, unsupervised, reinforcement learning, and deep learning solutions.&bull; Develop predictive analytics and classification models.&bull; Optimize model performance and accuracy through feature engineering and hyperparameter tuning.&bull; Build reusable AI components and services.</li></ul><p>Generative AI &amp; Large Language Models</p><ul><li>Develop solutions using Large Language Models (LLMs).&bull; Implement Retrieval-Augmented Generation (RAG) architectures.&bull; Engineer prompts and fine-tune models where appropriate.&bull; Evaluate AI model outputs for accuracy, explainability, and bias.&bull; Support secure deployment of generative AI capabilities.</li></ul><p>Data Engineering &amp; Preparation</p><ul><li>Build and maintain data ingestion and transformation pipelines.&bull; Clean, normalize, and prepare structured and unstructured datasets.&bull; Collaborate with Data Engineers to optimize data availability and quality.&bull; Implement feature stores and model-ready datasets.</li></ul><p>MLOps &amp; Model Lifecycle Management</p><ul><li>Automate model training, testing, deployment, and monitoring.&bull; Develop CI/CD pipelines for machine learning solutions.&bull; Monitor model drift, performance degradation, and retraining needs.&bull; Maintain version control for models, datasets, and code.</li></ul><p>Responsible AI &amp; Governance</p><ul><li>Implement Responsible AI principles including fairness, transparency, explainability, and accountability.&bull; Ensure compliance with NIST AI Risk Management Framework, Executive Orders, and agency-specific AI policies.&bull; Document AI models, assumptions, limitations, and validation results.</li></ul><p>Collaboration &amp; Innovation</p><ul><li>Partner with software developers, cloud engineers, and business analysts to integrate AI into enterprise solutions.&bull; Present technical findings and recommendations to stakeholders.&bull; Evaluate emerging AI technologies and recommend improvements.</li></ul><p>Required Technical Skills</p><ul><li>Python&bull; SQL&bull; TensorFlow&bull; PyTorch&bull; Scikit-learn&bull; Pandas&bull; NumPy&bull; Hugging Face Transformers&bull; LangChain or similar orchestration frameworks&bull; Azure AI Services or Azure Machine Learning&bull; AWS SageMaker (preferred)&bull; Git/GitHub&bull; Docker&bull; Kubernetes&bull; RESTful APIs</li></ul><p>Preferred Skills</p><ul><li>Experience with Retrieval-Augmented Generation (RAG)&bull; Prompt engineering for LLMs&bull; Vector databases (e.g., Pinecone, Azure AI Search)&bull; Knowledge graph integration&bull; Natural Language Processing (NLP)&bull; Computer Vision&bull; Time-series forecasting&bull; Knowledge of FedRAMP and Zero Trust environments</li></ul><p>Required Qualifications</p><ul><li>Strong analytical and problem-solving skills.&bull; Excellent written and verbal communication skills.&bull; Ability to translate business requirements into AI-driven technical solutions.&bull; Experience working in Agile/DevSecOps environments.&bull; Experience supporting federal government customers is highly desirable.</li></ul><p>Education</p><p>Bachelor's degree in Computer Science, Data Science, Artificial Intelligence, Software Engineering, Mathematics, Statistics, or a related field. A Master's degree is preferred. Equivalent experience may be substituted for education.</p><p>Experience Levels</p><p>Junior (0&ndash;4 Years)</p><ul><li>Experience with Python and machine learning fundamentals.&bull; Exposure to cloud platforms and data science tools.&bull; Participation in AI/ML projects through coursework, internships, or professional experience.</li></ul><p>Intermediate (5&ndash;9 Years)</p><ul><li>Development and deployment of production AI/ML models.&bull; Experience with MLOps pipelines and cloud AI services.&bull; Collaboration with cross-functional software development teams.</li></ul><p>Senior (10&ndash;14 Years)</p><ul><li>Leadership in designing enterprise AI solutions.&bull; Expertise in generative AI, LLMs, and Responsible AI practices.&bull; Experience mentoring junior engineers and leading technical initiatives.</li></ul><p>Subject Matter Expert (15+ Years)</p><ul><li>Recognized authority in enterprise AI strategy and implementation.&bull; Experience shaping AI governance and modernization initiatives for large organizations.&bull; Trusted advisor to executive leadership on AI adoption and emerging technologies.</li></ul><p>Preferred Certifications</p><ul><li>Microsoft Certified: Azure AI Engineer Associate&bull; Microsoft Certified: Azure Data Scientist Associate&bull; AWS Certified Machine Learning &ndash; Specialty&bull; Google Professional Machine Learning Engineer&bull; TensorFlow Developer Certificate&bull; Databricks Certified Machine Learning Professional&bull; ITIL&reg; 4 Foundation (preferred)</li></ul><p>Desired Federal Experience</p><p>Experience supporting one or more of the following agencies is highly desirable:</p><ul><li>U.S. Census Bureau&bull; National Institutes of Health (NIH)&bull; Centers for Medicare &amp; Medicaid Services (CMS)&bull; Department of Commerce&bull; Department of Homeland Security (DHS)&bull; Department of Defense (DoD)&bull; Department of Labor (DOL)</li></ul><p>Security Clearance</p><ul><li>Ability to obtain and maintain a Public Trust or higherclearance, depending on customer requirements.</li></ul><p>Work Environment</p><ul><li>Hybrid or onsite within the Washington, DC Metro Area based on customer requirements.&bull; Collaborative, fast-paced environment supporting mission-critical federal AI initiatives.&bull; Occasional travel to customer sites may be required.</li></ul><p>Why Join VERSA?</p><p>At VERSA, you'll work alongside experts delivering innovative AI solutions that help federal agencies solve complex mission challenges. We invest in continuous learning, professional certifications, and opportunities to work with cutting-edge technologies, including machine learning, generative AI, cloud platforms, and advanced analytics.</p><p>Equal Employment Opportunity</p><p>VERSA Integrated Solutions is an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all employees are respected, valued, and empowered to succeed. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable law.</p><p>Pay: $118,467.98 - $142,671.13 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Retirement plan</li></ul><p>Work Location: Hybrid remote in Washington, DC 20591</p>

Software Engineer - Data, AI/ML & Analytics

ValidaTek

<div><h5 class="jobSectionHeader"><b>Company Overview:</b></h5>
<div><div><div>At ValidaTek, we modernize and optimize IT services to solve some of the most critical challenges facing federal civilian and defense agencies. From customers to partners to top-talent employees, ValidaTek puts people first, empowering them to exceed expectations and transform government organizations. Our success starts and ends with our people, so we built a company where great people can do great things, with the resources and autonomy to make decisions that transform organizations. We operate as one team of diverse people, united by a passion for continuous growth and optimization. Our commitment to quality and performance optimization is the reason why our IT Service Projects and New Development Projects have been appraised at CMMI Maturity Level 5, positioning us as one of a handful of elite companies to receive the highest form of third-party validation. www.validatek.com</div>
</div></div><h5 class="jobSectionHeader"><b>Summary:</b></h5>
<div>
<div><div><p>The Scrum Master serves as a key Agile leader supporting Department of Justice (DoJ) software development and modernization initiatives. This role is responsible for facilitating Agile ceremonies, promoting servant leadership, enforcing Scrum/Scrumban/Kanban best practices, and enabling high-performing teams to deliver secure, iterative solutions in a DevSecOps environment.</p>
<p>
The ideal candidate is an experienced Agile practitioner with strong knowledge of Scrum, SAFe methodologies, and software development lifecycle processes within Federal IT environments.</p>
</div>
</div></div><h5 class="jobSectionHeader"><b>Responsibilities:</b></h5>
<div><div><div><ul><li>Facilitate Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, retrospectives, backlog refinement, and release planning activities.</li>
<li>Guide teams in the adoption and enforcement of Scrum, Scrumban, and Kanban methodologies and best practices.</li>
<li>Promote servant leadership principles while fostering collaboration, accountability, transparency, and continuous improvement across Agile teams.</li>
<li>Support iterative software development and DevSecOps delivery processes to accelerate secure and reliable solution deployment.</li>
<li>Collaborate with Product Owners, developers, engineers, architects, and Government stakeholders to ensure alignment of priorities, scope, and delivery objectives.</li>
<li>Identify and remove impediments impacting team productivity and delivery timelines.</li>
<li>Track Agile metrics, sprint progress, velocity, and team performance to support continuous process optimization.</li>
<li>Facilitate communication and coordination across cross-functional teams, technical leads, and program leadership.</li>
<li>Support Agile transformation initiatives and help mature organizational Agile practices and delivery frameworks.</li>
<li>Ensure Agile development activities align with Federal compliance, security, and quality standards.</li>
<li>Encourage adoption of DevSecOps principles, automation, and continuous integration/continuous delivery (CI/CD) practices.</li>
<li>Mentor team members and stakeholders on Agile principles, Scrum frameworks, and Agile delivery methodologies.</li>
</ul></div></div></div><h5 class="jobSectionHeader"><b>Qualifications:</b></h5>
<div><div><div><ul><li>Active Secret clearance with the ability to obtain a Top Secret clearance.</li>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, Business, or related field.</li>
<li>Minimum of 5 years of experience serving as a Scrum Master supporting software development or Federal IT programs.</li>
<li>Certified Scrum Master (CSM), Professional Scrum Master (PSM), or equivalent Agile certification required.</li>
<li>Demonstrated experience facilitating Scrum, Scrumban, and Kanban teams in Agile environments.</li>
<li>Experience supporting DevSecOps and iterative software development methodologies.</li>
<li>Strong understanding of Agile frameworks including Scrum and SAFe.</li>
<li>Experience working with software development teams in cloud or enterprise technology environments.</li>
<li>Excellent communication, facilitation, conflict resolution, and organizational skills.</li>
</ul>
<p><b>Preferred Qualifications:</b></p>
<ul>
<li>SAFe certification (SAFe Scrum Master, SAFe Agilist, or equivalent).</li>
<li>Experience supporting Department of Justice (DoJ) or other Federal Civilian agencies.</li>
<li>Familiarity with cloud technologies and modern software delivery pipelines.</li>
<li>Experience with Agile management tools such as Jira, Azure DevOps, or similar platforms.</li>
<li>Google Cloud experience or certifications considered a plus.</li>
<li>Knowledge of CI/CD pipelines, automation, and DevSecOps toolchains.</li>
</ul>
</div></div></div><div></div><h5 class="jobSectionHeader"><b>Salary Disclosure:</b></h5>
<div><div><div>Actual salary will be based on a variety of factors including but not limited to experience, geographic location, contract affordability, internal equity, education, and certifications.<br>
<br>
The upper end of the salary range may be reserved for individuals who have demonstrated tenure with the company, seniority, and proven excellent performance. This includes factors such as education, certifications, and extensive/unique experience beyond what is required.</div>
</div></div><h5 class="jobSectionHeader"><b>EEO Statement:</b></h5>
<div><div><div>ValidaTek is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status.<br>
<br>
Applicants who are selected for employment will be required to verify authorization to work in the United States.<br>
<br>
Offers of employment will be contingent upon passing a post-offer background check.</div>
</div></div><h4 class="jobSectionHeader"><b>Education</b></h4>
Preferred<ul><li>
Bachelors or better</li></ul><p>
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities<br>
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</p></div>

Scrum Master

hatch IT

<div><p>hatch I.T. is partnering with Expression to find an<b> AI/ML Engineer</b>. See details below:</p>
<p><b>
About The Role:</b></p>
<p>
Expression is seeking an experienced AI/ML Engineer to design, optimize, and evaluate machine learning capabilities that operate efficiently on heterogeneous edge computing platforms. Working closely with software engineers, you will develop AI pipelines that enable intelligent signal characterization, data prioritization, distributed inference, and decision support while operating within constrained compute, bandwidth, and communications environments.</p>
<p>
The ideal candidate has strong expertise in applied machine learning, modern LLM technologies, edge AI optimization, and production deployment of AI systems.</p>
<p><b>
Security Clearance</b>: Eligible to obtain Secret or Top Secret Clearance (U.S citizenship required)</p>
<p><b>
About the Company:</b></p>
<p>
Founded in 1997 and headquartered in Washington DC, Expression provides data fusion, data analytics, software engineering, information technology, and electromagnetic spectrum management solutions to the U.S. Department of Defense, Department of State, and national security community. Expression&rsquo;s &ldquo;Perpetual Innovation&rdquo; culture focuses on creating immediate and sustainable value for their clients via agile delivery of tailored solutions built through constant engagement with their clients. Expression was ranked #1 on the Washington Technology 2018's Fast 50 list of fastest growing small business Government contractors and a Top 20 Big Data Solutions Provider by CIO Review.</p>
<h3 class="jobSectionHeader"><b>
Responsibilities:</b></h3><div>
<ul><li>Design and implement AI capabilities supporting intelligent data characterization, classification, prioritization, and decision support.</li>
<li>Evaluate, optimize, and deploy open-weight foundation models appropriate for resource-constrained edge environments.</li>
<li>Develop efficient inference pipelines supporting heterogeneous compute environments ranging from embedded processors to workstation-class systems.</li>
<li>Implement Retrieval-Augmented Generation (RAG), semantic search, and knowledge retrieval capabilities where appropriate.</li>
<li>Design AI orchestration workflows supporting distributed inference across multiple edge devices.</li>
<li>Develop evaluation methodologies for AI accuracy, latency, resource utilization, and operational performance.</li>
<li>Implement model monitoring, observability, testing, and automated evaluation frameworks.</li>
<li>Collaborate with software engineers to integrate AI models into production software platforms.</li>
<li>Optimize models using quantization, pruning, distillation deployment technologies.</li>
<li>Support experimentation involving multimodal data sources, sensor-derived features, and structured mission data.</li>
<li>Develop AI governance practices including model evaluation, explainability, responsible AI, and secure deployment.</li>
<li>Document model development, evaluation results, and technical recommendations.</li>
<li>Support customer demonstrations and prototype evaluations.</li>
</ul></div><h3 class="jobSectionHeader"><b>Qualifications:</b></h3><div>
<ul><li>Bachelor degree in Computer Science, Artificial Intelligence, Data Science, Electrical Engineering, Applied Mathematics, or related discipline. An advanced degree is preferred.</li>
<li>5-8+ years of professional experience developing production AI or machine learning applications.</li>
<li>Strong Python programming experience.</li>
<li>Experience with PyTorch.</li>
<li>Experience deploying LLMs in production environments.</li>
<li>Experience with LangGraph, LangChain, CrewAI, Semantic Kernel, or similar orchestration frameworks.</li>
<li>Experience implementing Retrieval-Augmented Generation (RAG).</li>
<li>Experience with vector databases and semantic search.</li>
<li>Experience deploying AI models on edge or resource-constrained devices.</li>
<li>Experience with model optimization techniques including quantization, model compression, or inference acceleration.</li>
<li>Experience designing evaluation frameworks for AI systems.</li>
<li>Experience with Docker and cloud-native AI deployment.</li>
<li>Excellent communication and collaboration skills.</li>
</ul></div><h3 class="jobSectionHeader"><b>Preferred Qualifications:
</b></h3><div><ul><li>Experience applying AI to sensor analytics, time-series data, or signal processing.</li>
<li>Experience with software-defined radio data, RF analytics, or geospatial data analytics.</li>
<li>Experience developing multimodal AI applications.</li>
<li>Experience deploying AI across distributed edge computing environments..</li>
<li>Experience supporting DoD, Intelligence Community, or Federal customers.</li>
<li>Experience working in bandwidth-constrained or disconnected operational environments.</li>
<li>Experience supporting National Security or Federal Civilian customers.</li>
</ul>
</div><div><div><p><b>Benefits:</b></p>
<p>
Expression offers competitive salaries and benefits, such as:</p>
<ul>
<li>401k matching</li>
<li>PPO and HDHP medical/dental/vision insurance</li>
<li>Education reimbursement up to $10,000/yr</li>
<li>Complimentary life insurance</li>
<li>Generous PTO and 11 days of holiday leave</li>
<li>Onsite gym facility and trainer</li>
<li>Commuter Benefits Plan</li>
<li>In-office Cold Brew Coffee</li>
</ul>
</div></div><p>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

AI/ML Engineer

abiteccorporation

<p><strong>Job Overview</strong><br /><br />ABIT CORP is a leading provider of comprehensive IT solutions, specialising in website design, graphic design, software development, and digital marketing services. We deliver customer-centric, results-oriented, and cost-effective solutions to SMEs and large enterprises. As a professional and trusted organisation, we believe in the power of collaboration and synergy to achieve outstanding results for our clients.<br /><br />We are seeking a highly organised and experienced <strong>Operations Manager</strong> to join our team in <strong>Washington, D.C., United States</strong>. This is a <strong>Full-Time</strong> position where you will be responsible for streamlining our operational processes, enhancing productivity, and driving the efficiency of our service delivery. The successful candidate will play a pivotal role in managing our resources and ensuring the successful execution of projects, contributing directly to the company's growth and success.<br /><br /><strong>Salary:</strong> USD $250 - $1,000 per day, commensurate with experience.<br /><br /><strong>Responsibilities</strong><br /><br />• Develop and implement strategic operational plans to improve efficiency, quality, and profitability across the organisation.<br />• Oversee the daily operations of project delivery teams, including software development, web design, and digital marketing.<br />• Manage resource allocation, project pipelines, and team workloads to ensure the timely and successful delivery of client projects.<br />• Monitor and analyse key performance indicators (KPIs), preparing and presenting performance reports to senior management.<br />• Proactively identify operational bottlenecks and implement effective solutions to improve workflows.<br />• Foster a culture of continuous improvement, introducing best practices for project management and service delivery.<br />• Collaborate closely with other departments, including sales and finance, to ensure seamless business processes and client satisfaction.<br />• Manage relationships with third-party vendors and partners to ensure they meet our quality and service standards.<br /><br /><strong>Qualifications</strong><br /><br />• Proven experience as an Operations Manager or in a similar leadership role, preferably within an IT services, software, or digital agency environment.<br />• Strong understanding of project management principles and methodologies.<br />• Excellent leadership, communication, and interpersonal skills, with the ability to manage and motivate diverse teams.<br />• Demonstrable experience in data analysis and performance metrics management.<br />• A solid commercial awareness with experience in budget management and financial forecasting.<br />• A comprehensive understanding of the services offered, including web development, SEO, and digital marketing.<br />• A Bachelor's degree in Business Administration, Operations Management, or a related field is highly desirable.<br />• Exceptional problem-solving and decision-making abilities.<br /><br /><strong>Benefits</strong><br /><br />• A competitive salary and benefits package.<br />• Significant opportunities for professional development and career progression within a growing company.<br />• The chance to work in a dynamic, innovative, and collaborative team environment.<br />• A key role in shaping the operational success of a leading IT services provider.</p>

Operations Manager

KMRG, LLC

<div><b>Title: </b>IT Help Desk Specialist<br>
<b>Location:</b> Washington, DC<br>
<b>Schedule:</b> Full-time, onsite Monday-Friday<br>
<b>Salary: </b>$108,000 - $125,000<br>
<br>
We are seeking an experienced IT Help Desk Specialist to support the Congressional Budget Office (CBO) in Washington, DC. Your scope of work will include supporting CBO&rsquo;s IT service environment through user support, endpoint operations, access support, technology coordination, and routine service improvements that help agency staff work securely and efficiently.<br>
<br>
This is a full-time opportunity in which we&rsquo;ll provide competitive pay, job stability, and security.<br>
<br>
Apply today!<br>
<br>
<b>RESPONSIBILITIES</b><br>
<i>Support Help Desk &amp; User Support</i><ul><li>
Manage help desk requests through CBO&rsquo;s ticketing system from intake through resolution</li><li>
Support a moderate ticket workload with occasional advanced troubleshooting needs</li><li>
Provide timely technical support to CBO staff for hardware, software, and endpoint issues</li><li>
Troubleshoot mobile device, authentication, connectivity, and secure access issues</li><li>
Guide users on equipment, collaboration tools, cloud services, and self-service resources</li><li>
Deliver clear ticket updates, resolution notes, and user communications through approved channels</li><li>
Respond to assigned daily office technology support needs</li><li>
Assist with conference room technology support and related user assistance</li></ul><i>
Device Deployment &amp; Endpoint Support</i><ul><li>
Prepare computer equipment for deployment using onboarding and division-specific requirements</li><li>
Image, configure, deploy, validate, and inventory Windows desktops for end users</li><li>
Configure, deploy, validate, and inventory macOS systems for end users</li><li>
Validate deployed devices against approved security baselines and inventory records</li><li>
Install, troubleshoot, maintain, upgrade, and patch employee hardware and software</li><li>
Maintain peripheral components, firmware updates, and approved security configurations</li><li>
Register and configure iOS and Android devices in enterprise MDM platforms</li><li>
Load and verify software packages through approved imaging and patching tools</li><li>
Check configuration baselines through Ivanti EPM, KACE, or equivalent tools</li><li>
Support workstation deployments, refreshes, data migrations, and recovery operations</li></ul><i>
System Administration &amp; Troubleshooting</i><ul><li>
Diagnose MFA failures, identity anomalies, endpoint irregularities, and access issues</li><li>
Resolve network connectivity problems and endpoint performance issues using sound judgment</li><li>
Analyze Windows Event Viewer data to identify errors, patterns, and corrective actions</li><li>
Review macOS Console diagnostics, system logs, and monitoring data to resolve issues</li><li>
Monitor log output to validate image integrity, patch levels, and security compliance</li><li>
Administer Microsoft Entra ID / Active Directory environments with IAM governance</li><li>
Support user account provisioning, group policy adjustments, and identity lifecycle management</li><li>
Manage macOS and iOS enrollment, configuration profiles, FileVault, and authentication integration</li><li>
Apply JAMF and Microsoft Intune for endpoint automation and configuration management</li><li>
Use approved endpoint tools to support automation, policy enforcement, and device management</li></ul><i>
Security &amp; Asset Support</i><ul><li>
Validate image integrity, patch levels, endpoint security policies, and approved configurations</li><li>
Apply information security and information assurance principles in customer support activities</li><li>
Support encryption, data loss prevention, and secure credential handling during support work</li><li>
Assist with patch management and vulnerability remediation cycles across supported endpoints</li><li>
Coordinate remediation of critical and high-severity findings based on Nessus scan results</li><li>
Replace defective or obsolete components and document hardware, software, and asset changes</li><li>
Perform secure drive sanitization and destruction using BitRaser or other approved tools</li><li>
Maintain required documentation and certificates for secure drive destruction activities</li></ul><i>
Documentation &amp; Team Coordination</i><ul><li>
Create SOPs, knowledge base articles, user guides, technical procedures, and automation scripts</li><li>
Document technical procedures in a clear format for users and internal support teams</li><li>
Support Tier I personnel by promoting best practices, reviewing escalations, and resolving issues</li><li>
Coordinate with Service Desk and Network Operations teams on support and escalation needs</li><li>
Partner with Cloud Services, Engineering, Development, and Cybersecurity teams as needed</li><li>
Identify recurring problem trends and recommend practical mitigation strategies</li><li>
Recommend remedial actions such as driver updates, policy changes, or imaging corrections</li><li>
Assist with outages, service disruptions, emergencies, and incident response activities</li></ul><br>
<b>
REQUIRED BACKGROUND
</b><ul><li>Experience with imaging, deployment, configuration management, and security baselines</li><li>
Experience using Ivanti, KACE, Microsoft Intune, JAMF, or similar endpoint tools</li><li>
Experience deploying software, managing devices, enforcing policies, and automating routine tasks</li><li>
Experience supporting AWS-hosted resources, identity services, and hybrid infrastructure integrations</li><li>
Strong understanding of advanced system administration and patch management</li><li>
Strong understanding of baseline configuration and automated imaging processes</li><li>
Strong understanding of cloud and hybrid environment management</li><li>
Strong understanding of Zero Trust security principles</li><li>
Knowledge of organizational security, compliance, and configuration standards</li><li>
Excellent customer service and problem-solving skills</li></ul><br>
<b>
REQUIRED CAPABILITIES</b><ul><li>
Must be able to support macOS and Windows systems in an enterprise environment</li><li>
Ability to manage and troubleshoot Microsoft Entra ID / Active Directory services</li><li>
Ability to support MFA, role-based access controls, and AWS-integrated identity solutions</li><li>
Ability to diagnose authentication, connectivity, and endpoint performance issues</li><li>
Ability to analyze system logs, Windows Event Viewer data, and macOS Console diagnostics</li><li>
Ability to coordinate with Service Desk, Network Operations, and Cybersecurity teams</li><li>
Ability to support timely investigation, escalation, and remediation of technical issues</li><li>
Ability to troubleshoot and improve endpoint deployment workflows</li><li>
Ability to ensure endpoint, user, and network interactions follow security standards</li><li>
Ability to communicate clearly and effectively with users and technical teams</li><li>
Ability to document technical procedures and create user-friendly guides</li><li>
Ability to mentor Level I technicians and strengthen Service Desk capability</li><li>
Ability to prioritize tasks, meet tight deadlines, and remain professional and responsive</li></ul><br>
<b>
LOCATION
</b><ul><li>Washington, DC 20515</li></ul><br>
<b>
TRAVEL</b><ul><li>
Travel may be required</li></ul><br>
<b>
WORK HOURS</b><ul><li>
Monday&ndash;Friday, 40 hours per week</li></ul><br>
<b>
TELEWORK</b><ul><li>
N/A</li></ul><br>
<b>
CLEARANCE</b><ul><li>
U.S. citizenship required as it supports the U.S. federal government
</li></ul><br>
<b>CLIENT</b><ul><li>
 Congressional Budget Office (CBO)</li></ul><br>
<b>
EMPLOYMENT CLASSIFICATION</b><ul><li>
Employment Classification Eligibility &mdash; Exempt
</li></ul><br>
<b><i>******************</i></b><br>
<br>
<b>KMRG, LLC is an Equal Opportunity/Affirmative Action (EEO/AA) employer.</b> All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, ancestry, national origin, age, marital or civil partnership status, mental disability, physical disability, medical condition, pregnancy, maternity status, political affiliation, military or veteran status, genetic information, traits historically associated with race, or any other basis prohibited by federal, state, and/or local law.<br>
<br>
<b>Other Considerations. </b>Applicants will be subject to a background investigation. Individual&rsquo;s primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 100% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 100% of the time.<br>
<p>
</p><p>rNO5p5LJry</p></div>

IT Help Desk Specialist

EMCOR

<div>About Us:
<div></div><div>
When military bases, national security agencies, federal buildings, healthcare facilities, and leading commercial clients in Washington D.C and across the nation need superior facility support services, we answer the call. We offer a unique combination of government experience and facilities expertise that has helped us earn a position as one of the country&rsquo;s leading integrated service providers.</div>
Job Summary:
<p>
EMCOR Government Services is seeking a talented <b>MEP (Mechanical, Electrical, Plumbing) Estimator/Project Coordinator</b> to support our facilities maintenance and operations support services contract at the Department of Transportation Headquarters in <b>Washington, D.C. </b>This position requires technical, organizational, supervisory, and communication skills plus the understanding of numerous mechanical and structural systems (High-pressure steam boilers, chillers, central plants, HVAC, electrical, fire systems, plumbing, structural, carpentry, etc.).</p><p></p><p><br>
#EGS</p><p>
#LI-NS1</p>
Essential Duties &amp; Responsibilities:
<p><b>
MEP Planning and Estimating</b></p><ul><li>
Prepares the scope of work for various types of construction or repair projects.</li><li>
Prepares detailed cost estimates using RS Means or an equivalent cost estimating software. Must be able to articulate and justify cost and technical methodologies.</li><li>
Develop selection/options for most economical systems/approach to be utilized in preparation of bid packages.</li><li>
Solicits competitive bids, hosts site walks, and prepares estimates that are formally submitted to EMCOR senior leadership and the client representative for approval.</li><li>
Provides thoughtful, itemized, and detailed estimate/technical proposal for client evaluation.</li><li>
Formally presents estimates and other project deliverables to management and other project stakeholders.</li><li>
Prepares equipment and material submittals for client approval as specified.</li><li>
Plan, estimate, and schedule all types of work requests including complex electrical, mechanical, control systems, and structural work.</li><li>
Performs cost comparisons for repair vs. replacement and in-house vs. outsource.</li><li>
Prepare complete plans (e.g., existing and proposed) and method of execution for all project work requests</li><li>
Ability to read and understand as-builts, architectural, electrical, plumbing and mechanical drawings.</li><li>
Ability to read and understand manufacturer&rsquo;s submittals and literature.</li><li>
Performs quality assurance on subcontractor performance, ensures compliance and acceptable services were performed, prepares invoices upon completion of all projects to ensure timely accounts receivable receipts.</li><li>
Prepares a punch list and quality assurance inspection at the completion of all projects and ensures that all work is completed as per specifications and in a professional manner.</li><li>
Prepares and submits Request for Information (RFI) to the client as necessary.</li><li>
Attends and presents at government meetings.</li></ul><p><b>
Project Management</b></p><br>
<p></p><ul><li>
Collaborates with site/EGS HQ procurement and contracting departments for competitive bids, site walks, submittal packages, awards, etc.</li><li>
Directs subcontractors, monitors and reports project progress/status updates to senior management and DOT facilities&rsquo; staff.</li><li>
Receives submittals, maintains DOT technical reference library.</li><li>
Collaborates with site/HQ for asset intake and management. Responsible for project&rsquo;s new/replacement assets and information (i.e., warranty, S/N, job plans, specifications, etc.) is accurate in Maximo (Computerized Maintenance Management System).</li><li>
Creates presentations/spreadsheets to manage, track and brief progress to senior program management and DOT senior leadership.</li></ul>
Qualifications:
<ul><li>Must have a minimum of four (4) years of experience in MEP planning and estimating structural, electrical, and mechanical projects in a large facility or multiple facilities with highly complex mechanical, electrical, and structural requirements.</li><li>
Must have a minimum of four (4) years of project management experience or an acceptable combination of relevant experience, education, and training.</li><li>
Associates or higher degree in engineering, project management or equivalent field is highly desired or an acceptable combination of relevant experience, education, and training.</li><li>
Must be skilled in using RS Means cost estimating software or other &ldquo;equal&rdquo; cost estimating software that is widely recognized within the facilities maintenance and construction industries.</li><li>
Proficiency with AutoCAD or other &ldquo;equal&rdquo; software experience is highly desired.</li><li>
Must have excellent communication and listening skills and the ability to communicate with various levels within the organization.</li><li>
Must demonstrate an extremely high level of attention to detail and the ability to take initiative and adapt quickly to changing requirements.</li><li>
Must possess the ability to work under the pressure of multiple deadlines, managing and coordinating multiple projects at the same time.</li><li>
Proficiency with Microsoft Project and/or Smartsheet highly desired.</li><li>
Formal presentation/briefing skills are required.</li></ul>
Physical Demands:
<p>
The physical demands described here are representative of those that must be meet by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<br>
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle; or feel; reach with hands and arms; talks or hear and test or smell. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.</p>
Equal Opportunity Employer: As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled Affirmative Action Policy:
<div>
Please review our Affirmative Action Policy.</div>
Notice to Prospective Employees: Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR&rsquo;s normal application process &ndash; it is probably fraudulent. Geographic Disclosure:
<p>
Compensation Range: $70,0000 - $90,000</p><p>
Other Compensation: none</p><p>
Benefits: We are committed to providing employees a comprehensive benefits package which includes medical, dental, and vision coverage, along with health savings and flexible spending accounts, life insurance, disability, a 401(k) Savings Plan, College Coach and employee assistance program.</p></div>

MEP Estimator / Project Coordinator (DOT)

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