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technical support engineer Jobs in Karachi

technical support engineer

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software support engineer

Amtech Systems Pakistan

About the RoleTouch Pro+, Pakistan&rsquo;s leading Interactive Display &amp; Smart Classroom technology brand, is hiring an IT Support Engineer for its Karachi operations. The role involves technical support, installation, maintenance, and customer training for Touch Pro+ Interactive Displays, Kiosks, Video Conferencing Systems, OPS PCs, and related AV/IT equipment.Key ResponsibilitiesInstall and configure Touch Pro+ Interactive Panels, OPS PCs, Kiosks, and AV systems at client sites.Provide on-site and remote technical support to schools, universities, offices, and corporate clients.Troubleshoot hardware, software, networking, NFC, screen-sharing systems, and Android/Windows features.Conduct customer training on Touch Pro+ features, digital whiteboarding, Google tools, and smart classroom workflows.Maintain installation logs, service reports, and client equipment records.Perform preventive maintenance and health checks on deployed units.Coordinate with R&amp;D/technical teams for escalations and firmware updates.Support demo sessions, exhibitions, and the Touch Pro+ Experience Center in Karachi.Required Skills &amp; QualificationsDiploma/Bachelor in IT, Computer Science, Electronics, Telecom, or related fields.1&ndash;3 years of technical support or IT field engineering experience (fresh candidates with strong skills may also apply).Strong understanding of Windows OS, Android OS, networking basics, Wi-Fi sharing, and AV equipment.Experience with projectors, interactive displays, video conferencing systems (Logitech/Yealink), or smart classroom tools is a plus.Good communication skills in Urdu &amp; English.Ability to travel within Karachi for on-site support.What We OfferMarket-competitive salaryTraining on Touch Pro+ ecosystem and smart-learning toolsPerformance bonuses and growth opportunitiesProfessional work environment with national-level exposureOpportunity to work with Pakistan&rsquo;s fastest-growing EdTech brandJob Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthApplication Question(s):<ul><li>What is your salary expectation?</li><li>When can you join organization if accepted?</li></ul>Experience:<ul><li>IT Supprt: 2 years (Required)</li></ul>

IT Support Engineer

Dawat-e-islami

As a System Support Engineer you will play a crucial role in maintaining and troubleshooting of IT infrastructure.Candidate should have thorough understanding and working knowledge of following:<ul><li>Microsoft Active Directory</li><li>Windows Server OS</li><li>Forefront &amp; Sophos Firewall</li><li>HP Storage server</li><li>HP ProLiant series server</li><li>WSUS/WDS/DNS/DHCP</li><li>Microsoft 365</li><li>Google Workspace</li><li>Linux OS &amp; Cybersecurity principles (highly preferred)</li><li>Ability to understand Events &amp; Logs monitoring</li><li>Basic understanding of Subnetting, Routing, Switching, VLAN, VPN, TCP/IP</li><li>Very well aware of MS Visio / Edraw for technical documentation &amp; report writing</li><li>Experience Level: 1-2 years.</li></ul>Qualification:&middot; Minimum Graduate (Computer Science is highly preferred)&middot; Relevant certification/coursesCommunication Skills:<ul><li>Good communication skills (verbal &amp; written)</li><li>Team player</li></ul>Job Type: Full-timeWork Location: In person

System Support Engineer (Code SSE)

Pakistan Single Window

<div><ul><li>Assist all employees with any computer or IT related issues.</li>
<li>Create, add and modify user accounts and services across our various cloud platforms.</li>
<li>Assist users over the phone, in-person, and remotely.</li>
<li>Administration of Active Directory, Entra, SharePoint, Office365 Endpoints Protection/Antivirus, Multifactor authentication, outlook/email, internet, mobile devices, and any other IT-related software/hardware</li>
<li>Office365 support setting up devices and email clients, tablets, mobile phones, and computers</li>
<li>Configure, deploy, and relocate desktops, laptops, printers, and any other related devices</li>
<li>Manage and maintain the Active Directory environment, including user accounts, groups, Group Policies, domain controllers and replication, and other related services to ensure secure and efficient identity and access management with security best practices.</li>
<li>Identify, troubleshoot, resolve, and document end-user system issues requests</li>
<li>Ensure all requests are resolved promptly and with high-quality results</li>
<li>Able to write technical documentation for configurations and procedures</li>
<li>Well versed with LAN cabling and equipment installation</li>
<li>Open and follow up with tech support from vendors such as internet providers, cloud solutions, consultants, etc.</li>
<li>IT related equipment&rsquo;s inventory management &amp; reconciliation with finance.</li>
<li>IT end user hardware warranty / maintenance management.</li>
</ul>
Requirements<ul>
<li>
Bachelor's degree in computer science, information technology, Electrical or computer engineering, computer programming, or similar</li>
<li>0-1 year experience in a similar role
</li><li>Experience in the set-up, configuration, and use of computer hardware, software, and networks</li>
<li>Ability to communicate technical issues to technical and non-technical employees</li>
<li>Proficient in troubleshooting and supporting Windows 10/11, and Office 365, end point protection</li>
<li>Quick analytic response to resolve issues in any situation
</li><li>Able to work in a fast-paced environment</li>
<li>Advanced level knowledge in the use of all office software (Word, Excel, Outlook, etc.)</li>
<li>Basic understanding of Cloud Solutions &amp; Cloud Computing</li>
<li>Knowledge of wireless networks, set up maintenance and troubleshooting</li>
<li>Knowledge of video conference systems, cell phones, smartphones, iOS, iPadOS, and other common hardware devices and software</li>
<li>Experience providing remote support via phone and remote-control applications desired</li>
</ul>
Benefits<ul>
<li>
Competitive salary</li>
<li>Fuel Card</li>
<li>Health benefits</li>
<li>Professional development opportunities</li>
<li>Inclusive work culture &amp; much more</li></ul></div>

System Engineer (Support) - I

Emerald Telecom Private Limited

Job Description (Including but not limited to):<ul><li>Provide remote technical troubleshooting and support.</li><li>Manage and resolve support tickets.</li><li>Assist customers primarily in the UK, as well as in the US, Canada, and Australia.</li><li>Respond to customer queries via calls or emails, offer guidance, perform software installations, and train customers on product usage.</li><li>Coordinate with the Product Development team to report and resolve issues.</li><li>Diagnose and resolve hardware and software-related problems.</li><li>Assist prospects by helping them troubleshoot and resolve their issues.</li></ul>Required Experience:<ul><li>Experience with software and software support.</li><li>Prior experience in a support role is an advantage.</li><li>Strong spoken and written English communication skills.</li><li>Knowledge of Voice over IP (VoIP) is a plus.</li></ul>Required Education &amp; Skills:<ul><li>Bachelor&rsquo;s degree in Computer Science or relevant.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs120,000.00 per monthApplication Question(s):<ul><li>What will be your expected salary?</li><li>Do you speak fluent english?</li><li>Can you work in the rotational shifts (weekly wise) and rotationals OFFs?</li><li>What's your current salary?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Location:<ul><li>Karachi (Preferred)</li></ul>Work Location: In person

Inbound Technical Support Representative – UK Market

Pakistan Single Window (PSW)

<div>
 <ul>
 <li>
 Assist all employees with any computer or IT related issues
 </li>
 <li>
 Create, add and modify user accounts and services across our various cloud platforms
 </li>
 <li>
 Assist users over the phone, in-person, and remotely
 </li>
 <li>
 Administration of Active Directory, Entra, SharePoint, Office365 Endpoints Protection/Antivirus, Multifactor authentication, outlook/email, internet, mobile devices, and any other IT-related software/hardware
 </li>
 <li>
 Office365 support setting up devices and email clients, tablets, mobile phones, and computers
 </li>
 <li>
 Configure, deploy, and relocate desktops, laptops, printers, and any other related devices
 </li>
 <li>
 Manage and maintain the Active Directory environment, including user accounts, groups, Group Policies, domain controllers and replication, and other related services to ensure secure and efficient identity and access management with security best practices
 </li>
 <li>
 Identify, troubleshoot, resolve, and document end-user system issues requests
 </li>
 <li>
 Ensure all requests are resolved promptly and with high-quality results
 </li>
 <li>
 Able to write technical documentation for configurations and procedures
 </li>
 <li>
 Well versed with LAN cabling and equipment installation
 </li>
 <li>
 Open and follow up with tech support from vendors such as internet providers, cloud solutions, consultants, etc
 </li>
 <li>
 IT related equipment's inventory management &amp; reconciliation with finance
 </li>
 <li>
 IT end user hardware warranty / maintenance management
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in computer science, information technology, Electrical or computer engineering, computer programming, or similar
 </li>
 <li>
 0-1 year experience in a similar role
 </li>
 <li>
 Experience in the set-up, configuration, and use of computer hardware, software, and networks
 </li>
 <li>
 Ability to communicate technical issues to technical and non-technical employees
 </li>
 <li>
 Proficient in troubleshooting and supporting Windows 10/11, and Office 365, end point protection
 </li>
 <li>
 Quick analytic response to resolve issues in any situation
 </li>
 <li>
 Able to work in a fast-paced environment
 </li>
 <li>
 Advanced level knowledge in the use of all office software (Word, Excel, Outlook, etc.)
 </li>
 <li>
 Basic understanding of Cloud Solutions &amp; Cloud Computing
 </li>
 <li>
 Knowledge of wireless networks, set up maintenance and troubleshooting
 </li>
 <li>
 Knowledge of video conference systems, cell phones, smartphones, iOS, iPadOS, and other common hardware devices and software
 </li>
 <li>
 Experience providing remote support via phone and remote-control applications desired
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Competitive salary
 </li>
 <li>
 Fuel Card
 </li>
 <li>
 Health benefits
 </li>
 <li>
 Professional development opportunities
 </li>
 <li>
 Inclusive work culture &amp; much more
 </li>
 </ul>
</div>

Dr. Ziauddin Hospital

Requirements:02 - 03 years of relevant ExperienceQualification:Bachelor / Masters in the relevant fieldJob Description:<ul><li>Installation configuration Printers/Scanners and system support.</li><li>Troubleshoot software, hardware, and network issues.</li><li>Collaborate with other teams to identify and resolve complex technical problems.</li><li>Document and track issues and resolutions in our ticketing system.</li><li>Ensure timely and effective communication and updates on the progress of the support cases.</li><li>Strong troubleshooting and problem-solving skills.</li></ul>Job Type: Full-timeShift: RotationalJob Type: Full-timeWork Location: In person

Mamji Hospital

Job Description for Required IT Support Officer (System Support Engineer)<ul><li>Bachelor&rsquo;s degree in information technology or computer science.</li><li>Proven work experience as a IT Technical support engineer.</li><li>Responding to technical support calls from end users of computers and software applications</li><li>Setting up and installing new computers, networks and software</li><li>Setting up user accounts and profiles on the network</li><li>Installing updates, known as patches, to software applications</li><li>Installing and configuring operating systems, anti-virus software and other applications such as Microsoft Office</li><li>Diagnosing and fixing network problems and hardware or software faults</li><li>maintaining inventories of hardware and software</li><li>keeping a record of issues and faults along with solutions, for future reference</li><li>Good interpersonal skills, time management skills and Ability to think critically.</li><li>Ability to troubleshoot complex hardware and software issues.</li><li>Excellent written and verbal communication skills.</li><li>Diagnosing, troubleshooting &amp; Repairing of hardware malfunctions, software issues, and networking problems.</li><li>Tracking and managing work records and compiling job reports.</li><li>EXPERIENCE: 2 to 3 years</li></ul>Job Type: Full-timeWork Location: In person

IT Support Officer (Night Shift)

Explore 1639+ Software support engineer in Karachi this January. Find roles across top companies and apply now to boost your career.

1639 software support engineer jobs IN Karachi

IT Support Engineer

System Support Engineer (Code SSE)

System Engineer (Support) - I

Inbound Technical Support Representative – UK Market

System Engineer (Support) - I

IT Support Engineer

IT Support Officer (Night Shift)