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technical support engineer Jobs in Karachi

technical support engineer

software support engineer

Mac Care

Job Summary:We are looking for a skilled System Support Engineer to manage, maintain, and enhance the IT infrastructure and business-critical applications used in our BPO operations. The ideal candidate will have 2&ndash;3 years of relevant experience in the BPO industry, with strong troubleshooting skills and the ability to support both end-users and backend systems to ensure operational efficiency.Key Responsibilities:<ul><li>System Configuration &amp; Application Support: Set up, deploy, and maintain systems and BPO applications including CRMs, dialers, ticketing tools, and other platforms.</li><li>Technical Troubleshooting: Act as the first line of defense for IT-related issues&mdash;diagnosing and resolving software, hardware, or connectivity problems affecting systems.</li><li>Operations Support: Collaborate with operations teams to ensure seamless workflow integration, automation, and minimal downtime.</li><li>Maintenance &amp; Monitoring: Monitor system performance and proactively address hardware, software, or network issues.</li><li>Training &amp; Documentation: Provide user training and develop system documentation, SOPs, and support materials.</li><li>Vendor Coordination: Liaise with IT vendors, service providers, and internal stakeholders to ensure reliability and compliance.</li><li>Security &amp; Compliance: Uphold IT security best practices and ensure systems comply with organizational and regulatory standards.</li><li>Continuous Improvement: Analyze trends and provide recommendations for improving system performance and reliability.</li></ul>Technical Skills:<ul><li>Hands-on experience with BPO systems like Five9, Avaya, Genesys, or similar.</li><li>Proficiency in CRM/ERP administration and troubleshooting.</li><li>Foundational knowledge of networking, cloud platforms, and cybersecurity.</li><li>Troubleshooting skills for Windows, VoIP, and telephony systems.</li></ul>Soft Skills:<ul><li>Strong analytical and problem-solving abilities.</li><li>Excellent communication and collaboration skills.</li><li>Ability to work effectively in a high-pressure BPO environment.</li></ul>Preferred Qualifications:<ul><li>Exposure to cloud-based contact center platforms and automation tools.</li><li>Familiarity with AI-driven tools and solutions in the BPO domain.</li><li>Certifications such as ITIL, CCNA, or related credentials.</li></ul>Requirements:<ul><li>Education: Bachelor&rsquo;s degree in IT, Computer Science, or a related discipline.</li><li>Experience: 2&ndash;3 years in IT systems and application support, preferably in the BPO sector.</li></ul>Experience: 2-3 YearsIndustry: BPO / Call CenterTimings: 6pm to 3am PKSTJob Type: Full-timeWork Location: In person

IT Support Engineer

MobInspire PVT Ltd

Job Details: Location: SMCHS Society, Block-A, Karachi Timings: 7:30 PM &ndash; 5:00 AM Days: Monday to Friday Job Type: Full-time. Pay: Rs 40,000 - 60,000 per month Requirements. Strong expertise in DNS, AD Server, GPO, VLAN, VPN. Basic LAN/WAN router configuration and experience with Windows Server 2012&ndash;2022 Windows 10 Familiarity with secure network monitoring tools. Why Join Us? Competitive salary and benefits. Work in a fast-paced, growth-oriented environment. Collaborative team culture with opportunities for professional development. If you have the required skills and are eager to grow in a dynamic setting, apply now! How to Apply: Interested candidates are invited to send their updated CV to mobin@creativeworldprime.com with the subject line &ldquo;System Support Engineer&rdquo;Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

System Support Engineer

NIFT

Job Title: Software Applicaiton Support Job Summary:NIFT is a forward-looking organization providing innovative Financial solutions. We are seeking a motivated and skilled Software Application Support Specialist to join our team and ensure smooth operation, maintenance, and support of our business-critical applications.Key Responsibilities:<ul><li>Provide first and second-level support for business applications.</li><li>Troubleshoot, diagnose, and resolve software issues in a timely manner.</li><li>Collaborate with development, infrastructure, and business teams to address recurring problems.</li><li>Monitor application performance and escalate issues where necessary.</li><li>Document incidents, solutions, and best practices for future reference.</li><li>Assist in software updates, testing, and deployment activities.</li><li>Provide user training and guidance on application features and functionality.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Computer Science, IT, or related field.</li><li>2&ndash;4 years of experience in application support or a similar role.</li><li>Strong understanding of software systems, databases (SQL), and web technologies.</li><li>Experience with Linux/Windows server environments.</li><li>Familiarity with monitoring tools, ticketing systems, and ITIL processes.</li><li>Strong problem-solving skills and ability to work under pressure.</li><li>Excellent communication and interpersonal skills.</li><li>Experience with .NET/Java applications and APIs.</li><li>Basic scripting or automation skills (PowerShell, Bash, Python).</li></ul>Education and Experience:<ul><li>Bachelor's degree in Computer Science, Engineering or related field</li><li>3+ years of professional experience in developing web applications using ASP.NET Core</li><li>Working Conditions:</li><li>This is a full-time position, typically working 40 hours per week. The ASP.NET Core Programmer may occasionally be required to work evenings or weekends to meet project deadlines.</li></ul>Salary:The salary for this position will be based on experience and qualifications.If you are a self-motivated individual with a passion for Application Support of high-quality Web &amp; Mobile applications, we encourage you to apply for this exciting opportunity.Job Type: Full-timePay: From Rs100,000.00 per monthExperience:<ul><li>.NET Core: 1 year (Preferred)</li></ul>Work Location: In person

Software Application Support

Discountwave.pk

Software Support Staff (Junior Level)Education Qualification: Minimum Intermediate (Accounting/Finance/IT), higher educated candidate will be preferredTechnical Qualification: IT Diploma / CertificateExperience: Fresher / 6 Month experience in Software support candidate will be preferred.Shift and timings: Morning Shift (10:00 am to 7:00 pm (Monday to Saturday)Job Skills:* Energetic and confident conversation Skills* Basic Knowledge of MS SQL database candidate will be preferred* Basic understanding of Accounting principles* Communication skills to interact with clients* Should be available for immediate joining* Usage of Internet Access and also computer handling management Skills* Time punctual, Efficient, hard-worker, and fast learner Skills* MS Office (Word and Excel)Monthly Salary: 15,000.00 - Rs 20,000.00 per month depend on abilityJob Location: Shahra-e-Faisal KarachiNote:If you&rsquo;re passionate about client support, accounting systems, and software solutions &ndash; we&rsquo;d love to hear from you!Job Type: Part-timePay: Rs15,000.00 - Rs20,000.00 per monthWork Location: In person

Software Support Staff (Junior Level Post)

Sofcom Private Limited

Position: Software Implementation and Support ExecutiveLocation: Gulshan-e-Iqbal, KarachiJob Description:<ul><li>Engage with clients to understand their requirements and deliver customized software solutions.</li><li>Efficiently manage the implementation process of our software solutions in collaboration with clients.</li><li>Provide expert technical support to resolve client issues promptly and effectively.</li><li>Foster and sustain strong client relationships through proactive communication and responsiveness.</li><li>Identify areas for process optimization and offer actionable recommendations to clients.</li><li>Conduct comprehensive training sessions to empower clients in utilizing our software solutions to the fullest.</li><li>Collaborate seamlessly with the sales team to ensure superior customer satisfaction and long-term retention.</li></ul>Requirements:<ul><li>Experience: 6 months to 1 year of demonstrated experience in HR Software Solutions/HCM Modules.</li><li>Education: BBA/BS - CS/IT, or related field.</li><li>Strong troubleshooting and analytical skills.</li><li>Excellent verbal and written communication skills to simplify complex technical concepts for non-technical users.</li><li>Strong problem-solving abilities and attention to detail.</li></ul>Job Type: Full-time (Onsite)Job Type: Full-timeExperience:<ul><li>HCM Software Management: 1 year (Preferred)</li></ul>Work Location: In person

Software Implementation and Support Executive

Software Support Staff (Senior Post)Education Qualification:* Minimum Bachelor&rsquo;s degree in Accounting / Finance / IT (higher qualifications will be preferred).Technical Qualification:* IT Diploma / Certificate.Experience:* 5 years of experience in software support will be preferred.Shift &amp; Timings:* Morning Shift (10:00 am to 7:00 pm, Monday to Saturday).Job Skills &amp; Requirements:* Energetic, confident, and client-friendly conversation skills.* Strong knowledge of MS SQL database (preferred).* Solid understanding of accounting principles.* Excellent communication skills to interact with clients.* Ability to guide and groom juniors, share knowledge, and lead by example.* Skilled in using the internet and managing computer operations.* Strong time management: punctual, efficient, hardworking, and a fast learner.* Good command of MS Office (Word and Excel).* Should be available for immediate joining.Monthly Salary:* Rs. 35,000 &ndash; 80,000 (depending on ability and experience).Job Location:* Shahra-e-Faisal, Karachi.Note:If you&rsquo;re passionate about client support, accounting systems, software solutions, and developing the skills of juniors while growing as a professional &ndash; we&rsquo;d love to hear from you!Job Type: Part-timePay: Rs35,000.00 - Rs80,000.00 per monthWork Location: In person

Software Support Executive (Senior Post)

Legendesk

Responsibilities<ul><li>Install, configure, and troubleshoot computer systems, network devices, printers, and other peripherals.</li><li>Respond promptly and professionally to user support requests via phone, ticketing system, or in-person.</li><li>Diagnose and resolve a wide range of technical issues related to software, hardware, accounts, and network connectivity.</li><li>Provide clear and detailed documentation of problems, resolutions, and procedures.</li><li>Perform basic system administration tasks (user account setup, permissions, etc.).</li><li>Assist in rolling out new software, hardware, applications, and updates.</li><li>Work collaboratively with other IT team members to escalate and resolve complex issues.</li><li>Stay up-to-date on relevant technology trends and solutions.</li></ul>Requirements<ul><li>Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience.</li><li>1 year of experience in an IT support or help desk role.</li><li>Strong working knowledge of common operating systems (Windows, macOS, Linux).</li><li>In-depth understanding of networking principles and troubleshooting.</li><li>Excellent problem-solving and analytical abilities.</li><li>Ability to communicate technical information clearly to both technical and non-technical users.</li><li>Customer service-oriented attitude.</li><li>Strong attention to detail and time management skills.</li></ul>Education BS/MS, IT BackgroundShift NightBenefits<ul><li>Foodpanda</li><li>Pick &amp; drop</li><li>Medical</li><li>Leaves</li><li>Provident fund</li></ul>Location Karachi, DHA 6 (onsite)Job Type: Full-timePay: Rs45,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>Available for night shift with pick &amp; drop? (Mandatory)</li></ul>Experience:<ul><li>IT Support: 1 year (Required)</li></ul>Location:<ul><li>Karachi Defence Housing Society (75500) (Preferred)</li></ul>Work Location: In person

Explore 1840+ Software support engineer in Karachi this October. Find roles across top companies and apply now to boost your career.

1840 software support engineer jobs IN Karachi

IT Support Engineer

System Support Engineer

Software Application Support

Software Support Staff (Junior Level Post)

Software Implementation and Support Executive

Software Support Executive (Senior Post)

IT Support Engineer