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ai deployment engineer (west) Jobs in San Francisco

ai deployment engineer (west)

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enterprise applications engineer

sr staff enterprise architect

Writer

<div><h3 class="jobSectionHeader">About WRITER</h3>
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible &ndash; through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.<div> 
</div><h3 class="jobSectionHeader">
About the role</h3>
As a deployment engineer at WRITER, you'll be at the forefront of expanding human capacity through superintelligence. This isn't just a technical role; it's a deeply influential one where you'll partner directly with our leading enterprise customers. Your expertise will be crucial in uncovering their unique business challenges and architecting AI-powered solutions that leverage our powerful platform and enterprise-grade LLMs. You'll transform complex needs into tangible, high-impact applications, creating champions and driving tangible business results. Your builder's mentality and passion for bringing cutting-edge AI into the hands of real users will directly shape the future of work for some of the world's largest companies.
This is a critical role that directly impacts our customers' success and product evolution. You'll contribute significantly to WRITER's mission, working with a dynamic team to push the boundaries of what's possible with generative AI.
This is a hybrid role based out of our San Francisco, Chicago, Austin, New York City, Seattle, and London hubs.<div> 
</div><h3 class="jobSectionHeader">
What you'll do</h3><ul><li>
Partner deeply with enterprise customers to identify strategic AI use cases, validating technical feasibility and owning the end-to-end implementation of tailored solutions</li><li>
Architect and deliver custom applications, templates, and integrations leveraging WRITER's platform, APIs, and Knowledge Graph capabilities to solve complex business challenges</li><li>
Translate intricate technical concepts and platform capabilities into clear, prescriptive solution recommendations, guiding customers through the generative AI landscape</li><li>
Collaborate relentlessly with internal Product and Engineering teams, providing crucial customer feedback that directly influences our product roadmap and drives continuous innovation</li><li>
Drive down customer time-to-value by developing scalable processes, robust documentation, and efficient workflows for technical integrations</li><li>
Champion the successful adoption and expansion of WRITER's AI solutions within customer accounts, ensuring maximum impact and return on investment</li></ul><div> 
</div><h3 class="jobSectionHeader">
️ What you need</h3><ul><li>
Over 5 years of hands-on experience in technical SaaS roles, with at least 3 years specifically in solutions architecture, technical consulting, or technical account management</li><li>
Deep technical fluency in Python and extensive experience leveraging APIs, especially in designing sophisticated prompts and understanding linguistic principles for AI applications</li><li>
Proven track record of architecting and delivering complex technical solutions for Fortune 500 enterprises in a fast-paced, high-growth B2B SaaS environment</li><li>
Exceptional communication and executive presence, capable of simplifying complex AI concepts for diverse audiences, from technical teams to C-suite leadership</li><li>
A true builder's mindset with a passion for emerging technologies, always eager to experiment, learn, and iterate in the rapidly evolving world of generative AI</li><li>
A relentless drive to Connect with customers and internal teams, Challenge the status status quo with innovative solutions, and Own the successful outcomes for our most strategic accounts</li></ul> 
Benefits &amp; perks (US Full-time employees)<ul><li>
Generous PTO, plus company holidays</li><li>
Medical, dental, and vision coverage for you and your family</li><li>
Paid parental leave for all parents (16 weeks)</li><li>
Fertility and family planning support</li><li>
Early-detection cancer testing through Galleri</li><li>
Flexible spending account and dependent FSA options</li><li>
Health savings account for eligible plans with company contribution</li><li>
Annual work-life stipends for:<ul><li>
Wellness stipend for gym, massage/chiropractor, personal training, etc.</li><li>
Learning and development stipend</li></ul></li><li>
Company-wide off-sites and team off-sites</li><li>
Competitive compensation, company stock options and 401k</li></ul>
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
Compensation Range: $131.8K - $185K</div>

AI deployment engineer (West)

Firecrawl

<div><h1 class="jobSectionHeader">Revenue Operations Lead</h1>
You'll architect the revenue systems that let Firecrawl scale without breaking. We're growing fast, and the difference between a company that scales cleanly and one that drowns in operational chaos is the revenue infrastructure underneath it: the CRM architecture, the funnel instrumentation, the lifecycle systems, and the reporting that tells us the truth about pipeline and revenue. This is a builder's role, not a maintainer's. You'll own that infrastructure end to end and design the systems that carry us from where we are now to the next order of magnitude. You'll report to our VP of Revenue and Success and own the revenue-systems function from day one.
Salary Range: $190,000-$240,000/year (Range shown is for U.S.-based employees in San Francisco, CA. Compensation outside the U.S. is adjusted fairly based on your country's cost of living.)
Equity Range: Competitive equity &mdash; details shared during the process.
Location: San Francisco, CA (Hybrid, on-site required)
Job Type: Full-Time
Experience: 4+ years in revenue operations or GTM systems, with hands-on ownership of CRM architecture and revenue data
Visa: Must already be authorized to work in the US or our eligible remote-hire regions. We're not able to sponsor visas right now, though that may change down the line.<h1 class="jobSectionHeader">
About Firecrawl</h1>
Firecrawl is the easiest way to turn the web into data AI agents can use. One API call converts any URL into clean, LLM-ready markdown or structured data - the boring-hard problem everyone building with LLMs eventually hits, solved.
We hit 8 figures in ARR in year one and more than doubled it in year two. We have 150k+ GitHub stars, and developers, agents, and category-defining AI companies build on us every day. Growth like this is rare, and we're just getting started.
We're a small team punching far above our weight. Everyone here owns a real piece of the product and company, end to end, and runs it themselves - no hiding behind process or headcount.
This is a place for people who want to work at the frontier: an AI company building the infrastructure other AI companies run on, not one bolting AI onto an existing product. We move fast, go deep, and are building the tools superintelligence will rely on to gather data from the web.<h1 class="jobSectionHeader">
What You'll Do</h1><ul><li>
Own and architect our CRM as the source of truth for revenue data, designing the system, not just operating inside one someone else built</li><li>
Instrument the full funnel end to end: lead to opportunity to customer, with attribution that actually holds up</li><li>
Build the lifecycle systems that move prospects and customers through stages cleanly, including handoffs and the automation that makes them work</li><li>
Own revenue tracking and reporting: build the dashboards and data models from raw data that give the team and founders real-time truth on pipeline, usage, churn, and expansion</li><li>
Design the revenue infrastructure to scale with us as we grow toward the next order of magnitude in ARR</li><li>
Partner with the VP of Revenue and Success, product, and finance on the systems and data that drive go-to-market decisions</li></ul><h1 class="jobSectionHeader">
What We're Looking For</h1><ul><li>
A technical GTM systems architect, not a growth generalist. You've designed CRM systems and revenue infrastructure from the ground up, and your first instinct is to look at systems and data flows, not tactics.</li><li>
Hands-on with revenue data. You can pull, model, and structure data yourself, SQL or equivalent, and build reporting that the team trusts to make decisions. You don't wait for a data team.</li><li>
You've instrumented funnels end to end. Lead-to-customer tracking with real attribution, not a dashboard someone else set up that you just read.</li><li>
You've built lifecycle and revenue-tracking systems that drove real motion. Not advised on them, built them, at a company that was scaling.</li><li>
You move fast and own outcomes. You'd rather ship a working system and iterate than design the perfect one on paper.</li></ul>
Backgrounds that tend to do well: founding or early RevOps hire at a SaaS, API-first, or PLG company; RevOps Lead/Manager or GTM Operations who owned CRM architecture and the revenue data layer; someone who built the revenue-systems function 0-to-1 as a company scaled.<h1 class="jobSectionHeader">
What We're NOT Looking For</h1><ul><li>
AI-automation growth-ops profiles, if your pitch is stitching tools together with automations rather than architecting the underlying systems, this isn't the role</li><li>
Head of Growth or growth-marketer profiles, this is a systems and data role, not a marketing or demand-gen role</li><li>
Pure marketing ops or pure sales ops without the cross-functional revenue lens</li><li>
Consultants, fractional operators, or anyone who's advised on revenue systems without building and owning them</li><li>
A pattern of short stints, we're looking for someone who's stuck with systems long enough to see them through</li></ul><h1 class="jobSectionHeader">
A Note On Pace</h1>
We operate at an absurd level of urgency because the window for what we're building won't stay open forever. If that excites you, keep reading. If it doesn't, no hard feelings &mdash; but this role probably isn't for you.<h1 class="jobSectionHeader">
Benefits &amp; Perks</h1><h2 class="jobSectionHeader">
Available to all employees</h2><ul><li>
Salary that makes sense &mdash; $190,000&ndash;$240,000/year, based on impact, not tenure</li><li>
Own a piece &mdash; Gain competitive equity in what you're helping build</li><li>
Generous PTO &mdash; 15 days mandatory, anything after 24 days, just ask (holidays excluded); take the time you need to recharge</li><li>
Parental leave &mdash; 12 weeks fully paid, for all parents</li><li>
Wellness stipend &mdash; $100/month for the gym, therapy, massages, or whatever keeps you human</li><li>
Learning &amp; Development &mdash; Expense up to $1,000/year toward anything that helps you grow professionally</li><li>
Team offsites &mdash; A change of scenery, minus the trust falls</li><li>
Sabbatical &mdash; 3 paid months off after 4 years, do something fun and new</li></ul><h2 class="jobSectionHeader">
Available to US-based full-time employees</h2><ul><li>
Full coverage, no red tape &mdash; Medical, dental, and vision (100% for employees, 50% for spouse/kids) &mdash; no weird loopholes, just care that works</li><li>
Life &amp; Disability insurance &mdash; Employer-paid short-term disability, long-term disability, and life insurance &mdash; coverage for life's curveballs</li><li>
Supplemental options &mdash; Optional accident, critical illness, hospital indemnity, and voluntary life insurance for extra peace of mind</li><li>
Doctegrity telehealth &mdash; Talk to a doctor from your couch</li><li>
401(k) plan &mdash; Retirement might be a ways off, but future-you will thank you</li><li>
Pre-tax benefits &mdash; Access to FSAs and commuter benefits (US-only) to help your wallet out a bit</li><li>
Pet insurance &mdash; Because fur babies are family too</li></ul><h2 class="jobSectionHeader">
Available to SF-based employees</h2><ul><li>
SF HQ perks &mdash; Snacks, drinks, team lunches, intense ping pong, and peak startup energy</li><li>
E-Bike transportation &mdash; A loaner electric bike to get you around the city, on us</li></ul><h1 class="jobSectionHeader">
Interview Process</h1>
Application Review &mdash; Send us your work and a quick note on why this excites you. Show us a revenue system you architected &mdash; a CRM you designed, a funnel you instrumented, a reporting layer you built from scratch. We care about what you've built, not where you went to school.
Intro Chat (~25 min) &mdash; A quick conversation to get to know each other before we go deep. We'll talk about what you've been working on, what drew you to Firecrawl, and what you're looking for in your next role. Time for your questions too.
Technical Chat (~45 min) &mdash; Walk us through a revenue system you designed and owned, then a live scenario: how you'd architect Firecrawl's revenue infrastructure to scale from where we are today. We're looking for systems thinking and hands-on depth, not frameworks.
Founder Chat (~25 min) &mdash; Culture, pace, ownership, and how you like to work. Time for your questions too.
Paid Work Trial (1-2 weeks) &mdash; Tackle a real revenue-systems problem: audit our current setup, identify the biggest structural gap, and build or design the fix. Paid at a contractor rate. It's the truest signal for both sides. Remote-friendly, and we'll flex around your current commitments.
Decision &mdash; We move fast after the trial.
If you want to architect the revenue systems behind one of the fastest-growing companies in AI infrastructure, you should join us.
Apply now.
Compensation Range: $190K - $240K</div>

Revenue Operations Lead

Faire

<div><div>About Faire

Faire is a technology wholesale platform built on the belief that the future is local. Independent retailers around the globe collectively represent a multi-hundred-billion-dollar wholesale market that has historically been fragmented and offline. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town &mdash; we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so businesses can grow and local communities can thrive.

We're looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.</div>
About the role:

As a Senior Enterprise Security Engineer, you will help protect Faire's corporate environment across endpoint, network, identity, and SaaS, and play a key role in how we govern the safe use of AI across the company. You will apply secure-by-default standards, champion zero trust, and turn strategy into practical controls, automation, and guidance that teams adopt. Working across leadership pillars, you will help shape our AI governance approach and own much of how it gets put into practice. This is a role for someone who is strong hands-on and ready to grow their scope and influence across IT, Engineering, Legal, People, Finance, and Product.

What You'll Do:
<ul>
<li>Help shape and operate Faire's AI governance program: acceptable-use standards, data protection for AI tools, vendor and model risk review, and safe patterns for AI-assisted work (including agent and MCP-based integrations).</li>
<li>Partner with IT teams to harden endpoint management, corporate infrastructure, identity services, and networking.</li>
<li>Design and implement controls that protect company information from unauthorized access, disclosure, or misuse.</li>
<li>Support and help run our endpoint detection and response platform, email security stack, and phishing simulation and awareness programs.</li>
<li>Build the guardrails and enablement that let teams experiment with AI quickly without creating new exposure, partnering with Engineering rather than duplicating their work.</li>
<li>Advise employees on securing endpoints, office AV, and network gear, and publish clear runbooks.</li>
<li>Build and deliver training that grows a culture of security, accountability, and practical awareness.</li>
<li>Track emerging threats, including AI-specific risks, and make recommendations to improve our posture.</li>
</ul>
What It Takes:
<ul>
<li>5+ years in enterprise security with hands-on experience.</li>
<li>Practical experience in at least two of these areas: endpoint security, network security, data security, security operations, threat management, AI governance and security.</li>
<li>Exposure to enterprise AI governance and security (e.g. AI platform management, AI tool or MCP security review, prompt guardrailing), with the interest and ability to grow into owning more of it.</li>
<li>Experience writing policies and processes and supporting audits for frameworks such as ISO 27001, SOX, and SOC 2 Type II.</li>
<li>Strong written and verbal communication.</li>
<li>Analytical, outcomes-driven mindset with a bias for action.</li>
<li>Ability to influence others through empathy and relationship-building.</li>
<li>A passion for programming and solving problems with code (Python, Ruby, or Go).</li>
</ul><h4 class="jobSectionHeader">Salary Range:</h4>

San Francisco: the pay range for this role is $174,500 - $240,000 per year.

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.<div>
Hybrid Faire employees currently go into the office 3 days per week on Tuesdays, Thursdays, and a third flex day of their choosing (Monday, Wednesday, or Friday). Additionally, hybrid in-office roles will have the flexibility to work remotely up to 4 weeks per year. Specific Workplace and Information Technology positions may require onsite attendance 5 days per week as will be indicated in the job posting. 

Why you'll love working at Faire
<ul>
<li>Move fast: You'll own meaningful problems that serve customers around the globe with the agency to move fast and see your results clearly.</li>
<li>Equipped to scale: We invest in what matters, including the latest enterprise AI tools, to help you work smarter and get more out of every day.</li>
<li>Best in class: Our team is full of sharp, kind, and generous colleagues who care about their craft and about helping you grow in yours.</li>
<li>Real rewards. Competitive pay, equity, and comprehensive benefits designed to support your life inside and outside of work.</li>
<li>Belonging: We're intentional about building an environment where every Faire employee has equal access to opportunities, growth, and success.</li>
</ul>
Faire was founded in 2017 by a team of early product and engineering leads from Square. We're backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Toronto, London, and New York. To learn more about Faire and our customers, you can read more on our blog.

Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.

Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs. To request reasonable accommodation, please fill out our Accommodation Request Form (https://bit.ly/faire-form)

Privacy

For information about the type of personal data Faire collects from applicants, as well as your choices regarding the data collected about you, please visit Faire's Privacy Notice (https://www.faire.com/privacy)</div></div>

Senior Enterprise Security Engineer

Arcade Food Theatre

<div>Everyone's building AI agents, but almost nobody gets them to production.
Building an impressive demo is easy. Building an AI agent that can securely take action inside enterprise systems is hard. The moment an agent accesses customer data, executes a workflow, or makes changes on behalf of a user, authorization, governance, and trust become the real engineering challenge.
Arcade is the MCP runtime that gives agents the power to do both seamlessly. We connect agents to the systems they act in, then give each one a permission slip and a paper trail - proof of what it's allowed to do, and a record of what it did. That's what makes AI safe to turn loose: real actions, on real systems, already shipping inside Fortune 100 companies.
The Revolution Needs You
Every AI app needs agentic &quot;tools&quot; - special functions that let AI models take real actions. Without tools, AI can only chat. With tools, AI can actually do things. We're building the definitive tools catalog and tool-calling platform that will unlock AI's true potential. Think Zapier for AI Actions. Think Auth0 for AI. Think really big.
Why This Is The Opportunity of a Lifetime<ul><li>
Traction: Real deployments with Fortune-100 customers like Morgan Stanley and Open Table</li><li>
Founder-Market Fit: Our CEO previously founded Stormpath (acquired by Okta), where he created the first Authentication API for developers. He's done this before - and this time the market is 10x bigger. Our CTO led the vector database team at Redis, shipped 100+ LLM applications, and is a contributor to LangChain and LlamaIndex. He knows this space better than anyone.</li><li>
Dream Team: We've assembled authentication, integrations, distributed systems, and AI experts from Okta, Redis, Microsoft, Splunk, Ngrok, Google, Airbyte, Disney, and HPE who've built and founded multiple successful developer platforms.</li><li>
Perfect Timing: Every enterprise is racing to put agents in production - almost none get there. The problem isn't better models, it's proving which agent can take which action, on behalf of which user, against which system. That's us.</li><li>
Massive Market : We're building critical infrastructure for the biggest technological shift of our generation. Every AI app will need what we're building.</li><li>
Backed By The Best: Our Series A round is led by SYN Ventures, with strategic investment from Morgan Stanley and Wipro. Our earlier investors have also backed Databricks, Clickhouse, MongoDB, Perplexity, Cohere, ScaleAI, Confluent, Elastic, and Firebase. They see what we see - this is going to be huge.</li></ul>
The Challenge
The number of deployed Arcade customers is growing rapidly, and after a deployment goes live, someone needs to own everything that happens next. Right now that's ad hoc. We need a leader to build our support function from zero - on a product that looks nothing like typical SaaS. To help a customer succeed, you&rsquo;ll need to understand MCP, OAuth, SSO, tool-calling, and cloud infrastructure. Nobody has been debugging agent authorization at enterprise scale long enough to write the playbook for it. That bar is why Arcade is becoming core infrastructure inside Fortune-100 companies, and it's why this role matters more here than it would anywhere else.
You'll be our first support hire and own the team&rsquo;s growth and processes. For the first several months you'll be doing the L2 support work yourself while you grow the team and build the function. That&rsquo;s how you&rsquo;ll earn the pattern recognition that makes everything you design afterward correct instead of theoretical. This will include not only helping customers, but also improving our docs, configuring agentic support &amp; automations, setting SLAs, and defining escalation paths that let the team scale sub-linearly as customers grow. Do it right and support becomes a product in its own right - fast, technical, and a direct input into what we build next. You&rsquo;ll be reporting to the Head of Product because you'll have some of the strongest signals about what we should build next and we want you sitting right inside the conversation.
What You'll Do<ul><li>
Build the support function from scratch: stand up L0 (docs), L1 (AI &amp; automations), and define the routing, SLAs, and escalation paths up to FDE (L3) and Engineering (L4).</li><li>
Own L2 support: be the human escalation point for real technical issues - Okta/SSO not working, tools not getting called correctly by the LLM, gateway and user-source configuration, auth edge cases.</li><li>
Grow and lead the team. Use your experience to scale a world-class support org that customers rave about and sets the technical bar for what a support organization looks like.</li><li>
Automate aggressively so support does not need to scale with customer count. An AI-first approach is central to how you'll work.</li><li>
Partner with FDE: take over as primary customer contact after first deployment so FDE can move to the next customer; over time, absorb &quot;standard&quot; onboarding and cluster setup - especially for marketplace (AWS/Azure) deployments to make that experience seamless.</li><li>
Close the loop with Product and Engineering: turn recurring tickets and friction into prioritization signal and product fixes.</li></ul>
Required Skills<ul><li>
You've built or led a support team for a technical, B2B product.</li><li>
Strong technical fluency in infrastructure and auth - OAuth, SSO/SAML, APIs and tool-calling, cloud deployment concepts. You can debug alongside a customer, not just triage.</li><li>
A player-coach mindset: energized by doing hands-on support with customers and building the process behind it.</li><li>
Track record designing SLAs, ticket routing, and escalation in a way that balances customer empathy with business reality.</li><li>
Background in developer, infrastructure, or auth products, and the MCP/AI-agents ecosystem.</li><li>
AI-pilled: you reach for AI and automation to move fast and keep the customer experience quick.</li></ul>
Bonus Points<ul><li>
Experience supporting self-hosted enterprise customers.</li><li>
Hands-on with modern support tooling like Pylon.</li><li>
Experience with cloud marketplace deployments (AWS/Azure).</li><li>
San Francisco based (or open to relocating).</li></ul>
Join The Movement
We're not just building a product - we're leading a movement to transform AI from just chatbots to agents that can take actions against real systems. This is your chance to be at the forefront of that revolution.
If you want to look back in 5 years and say, &quot;I helped build that&quot;, then we want to talk to you. Ready to make AI actually useful? Apply now!
Compensation Range: $205K - $250K</div>

Head of Support Engineering

Zones

<div>Description 
Company Overview: 
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. 
Position Overview: 
Term: 3+ months
Location: 100% onsite in San Francisco
Pay: Up to $45.00
Hours: Day shift - Mon-TH 32 hours 
What you will do as the Desktop Support Technician:
The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.<ul><li>
Onsite support &amp; incident management: walk-up support, ticket triage and hygiene, escalation coordination.</li><li>
Meeting room / AV readiness: room checks, basic fixes (e.g., cables), escalation to McKinsey ITSA/vendor where required.</li><li>
Asset lifecycle logistics: receiving, boxing/returns, shipping labels, inventory spot checks, accessory stocking activities as defined.</li><li>
Structured cabling, access point installs, network infrastructure projects, or other building infrastructure work.</li></ul> 
What you will bring to the team:
5+ years experience with the following:<ul><li>
Meeting room maintenance and pre-checks</li><li>
Over-the-counter IT support</li><li>
Office technical maintenance</li><li>
Shipping and receiving</li><li>
Stock management</li><li>
Tier 1 and 2 IT Service Desk Support</li><li>
Network Cabling
</li></ul>Zones offers a comprehensive Benefits package
 
 
While we&rsquo;re committed to providing top-tier solutions, we&rsquo;re just as committed to supporting our own team. As a valued team member, you will be eligible for a comprehensive benefits package that includes medical coverage, as well as state-mandated sick leave, along with other benefits designed to support your well-being and work-life balance. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse. 
 
At Zones, work is more than a job &ndash;with exciting careers with a global team who are client centric, have a passion for tech, who embrace change and lifelong learning in a collaborative culture. If you&rsquo;re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you! 
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy. 
Zones participates in E-Verify. E-Verify is a system that compares information from a team member&rsquo;s Form I-9 to federal records to confirm their eligibility to work in the United States.</div>

Desktop Support Technician

Artificial Analysis

<div>Job Description &ndash; Member of Technical Staff
Location: San Francisco (preferred), Sydney, Melbourne, Brisbane
About Artificial Analysis
Artificial Analysis is the leading independent AI benchmarking company. We support labs, engineers and enterprises to understand AI capabilities and make critical decisions about their AI strategies. We are the go-to authority for understanding AI, from AI labs and enterprises to media, investors, and policymakers. Our benchmarks don&rsquo;t just measure the cutting edge of AI, they are actively shaping the frontier.
Our benchmarks and analysis are trusted by hundreds of thousands of users and are the go-to reference for leading AI labs including OpenAI, Google, Meta, NVIDIA and Anthropic, and major publications including the Wall Street Journal, Bloomberg, the Financial Times and The Economist.
We are a team of 40+, on track to double by end of year, backed by Nat Friedman (GitHub, Meta), Daniel Gross (SSI, Meta), Andrew Ng (Google Brain, DeepLearning.ai, Amazon), Adam D&rsquo;Angelo (Quora, Poe, OpenAI), Clem Delangue (Hugging Face) and other industry leaders.
The Opportunity
Our benchmarks and analysis are what the industry turns to when they need to understand AI capabilities, from AI labs and enterprises to media, investors, and policymakers. This role puts you at the forefront of the AI Frontier &ndash; you won&rsquo;t just observe the cutting edge of AI, your work will define what cutting edge means.
We&rsquo;re hiring Members of Technical Staff to design the evaluations that set the standard for how AI is measured, produce analysis that shapes how companies and the broader industry understand AI, and work directly with the leading AI labs and enterprises who rely on our insights. You&rsquo;ll develop new benchmarking methodologies, manage relationships with some of the most important AI labs and enterprise customers in the world, and help drive the product direction of our platform. The bar for success is becoming a world expert in modern AI technologies.
This is a unique combination of product, research, technical, and client-facing work, suited to highly driven technical generalists who thrive on breadth and ownership. Many of our strongest team members come from top-tier strategy consulting backgrounds, though we hire from a range of disciplines.
You&rsquo;ll work directly with our founders and across the full team. The people who join now will have an outsized role in shaping both our products and the company itself. The coming wave of AI scaling is going to change the world in ways we don&rsquo;t yet understand - and we&rsquo;re offering a front row seat.
What You&rsquo;ll Do<ul><li>AI Benchmarking Product Development: Structure, design and execute projects to evaluate AI systems and technologies, including developing new AI evaluation methodologies and datasets that advance our benchmarking capabilities</li><li>Strategic Analysis of AI: Drive developing reports and data visualizations to communicate complex AI concepts to enterprises looking to shape their AI strategy</li><li>Partner with Leading AI Companies: Collaborate with leading AI companies to support them in benchmarking their technologies, from agentic AI applications to models to hardware. This also requires identifying opportunities to enhance our leading AI benchmarking platform and working with our developers to make it happen</li><li>Become AI-Native: Embrace an AI-native workflow, using cutting-edge AI tools to generate leverage in a fast-changing industry and maintain our competitive edge in AI benchmarking</li><li>Company Strategy: We are a startup and are looking for the future leaders of Artificial Analysis. Team members will be expected to contribute to company strategy and should expect to drive large initiatives that will support us in being the leading AI benchmarking company</li></ul>
What We&rsquo;re Looking For
You have an intense interest in AI, a genuine desire to become a world expert in the field, and strong analytical and coding skills to back it up.
We hire MTS from three backgrounds. You should clearly fit one of these profiles:
Strategy Consulting
Backgrounds include: Management Consultant, Associate, Engagement Manager, Data Scientist, or similar roles at firms like McKinsey, BCG, Bain, or equivalent. Strong preference will be given to candidates with experience within a Data Analytics division such as QuantumBlack, AI by McKinsey, BCG X or equivalent.
You know how to structure ambiguous problems, build analytical frameworks, and communicate findings to senior stakeholders. You&rsquo;re now looking to apply those skills to something deeply technical. The key differentiator: you have a genuine technical interest in AI and ability to code. You follow model releases, you have opinions on where the technology is heading, and you want to be closer to the subject matter than consulting allows.
AI and Machine Learning
Backgrounds include: ML Engineer, ML Researcher, AI Engineer, Forward Deployed Engineer, Technical PM, Solutions Engineer, Technical Pre-Sales, or similar roles at AI companies or AI-focused teams.
You have hands-on experience with modern AI systems and understand how models work at a technical level. You&rsquo;re looking for a role with more breadth and industry exposure than a pure research, engineering, or PM position, where you can combine technical depth with client-facing work and strategic analysis.
Technical Product Management
Backgrounds include: Founding Engineer, Product Manager, Technical Co-founder, Head of Product, or generalist roles at early-stage AI companies.
You&rsquo;ve built and shipped AI products in a fast-moving environment where you had to operate across research, engineering, product, and commercial work simultaneously. You understand both how AI systems work technically and how they get brought to market. You&rsquo;re looking for a role where that breadth is the job, not a side effect of being early at a small company.
Across all three profiles, we require:<ul><li>3+ years of relevant professional experience</li><li>Strong analytical and critical thinking skills</li><li>Proficiency in Python and data analysis</li><li>Genuine, demonstrable interest and knowledge of Frontier AI. We want people who have informed opinions about where AI is heading, not just people who use AI tools</li></ul>
Why Artificial Analysis?<ul><li>Shape how AI gets built: The leading AI labs track our benchmarks and use them to guide their development priorities. Your work will directly influence the direction of AI.</li><li>Become a world expert in AI: You will evaluate every major model, across every major capability, as they are released. Very few roles offer this breadth of exposure to frontier AI.</li><li>Work with the most important players in AI: You&rsquo;ll manage relationships with teams at the leading AI labs and major enterprises as a trusted, independent voice.</li><li>Join at a defining moment: We&rsquo;re 40+ people, on track to double by end of year, backed by some of the most connected investors in AI. The people who join now will shape the product, the team, and the strategy as we scale.</li><li>Competitive compensation including equity</li></ul>
1</div>

Member of Technical Staff

Block

<div>Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together.

So we expanded into software and started building integrated, omnichannel solutions &ndash; to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes &ndash; large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.
<h2 class="jobSectionHeader">
The Role</h2>

The Reseller Channel Partnerships team is responsible for defining, establishing, and scaling Square's growth via channel distribution partners. Reporting to the Head of Reseller Channel Partnerships, we are looking for an experienced business development manager to define and execute Square's partnership strategy with the Global Reseller Community. We view Resellers as a significant, untapped distribution channel for Square, and are looking for someone with the track record and relationships in this space to define and execute our approach. This is a highly visible position, with regular exposure to company leadership.
<h2 class="jobSectionHeader">
You Will</h2>
<ul><li>Hunt! Recruiting Resellers is the number one focus of the role</li>
<li>Focus on driving distribution of Square's products through the Global Reseller Community.</li>
<li>Lead all aspects of deal execution with independence and autonomy: identifying and prioritizing targets, meeting with prospects, business case development, deal structuring, negotiating terms and contracts, closing/signing, and partnership launch</li>
<li>Partner with internal teams, spanning Product Management, Marketing, Finance, Sales, Legal, and more</li>
<li>Be accountable for the business results of your partnerships</li>
</ul><h2 class="jobSectionHeader">You Have</h2>
<ul><li>5+ years of experience in signing, launching, and growing distribution partnerships with ISO's, ISV's and VAR's that have resulted in measurable new customer acquisition and revenue growth</li>
<li>Deep understanding of the Global Reseller landscape, market dynamics, and key issues</li>
<li>Strong analytical skills with ability to demonstrate return on investment for partner initiatives</li>
<li>Excellent project management skills and ability to lead cross-functional, global initiatives</li>
<li>Strategic thinking with ability to identify and capitalize on new growth opportunities</li>
<li>Outstanding communication and stakeholder management skills</li>
<li>Preferred Qualifications:
<ul><li>Background in fintech or payments industry</li>
<li>MBA or equivalent advanced degree</li></ul></li></ul> 


We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and &quot;fair chance&quot; ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page.<div>
Application Guidelines

Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed.

Use of AI in Our Hiring Process

We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws.

Contact us here with hiring practice or data usage questions.

Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.

Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.

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Regional Sales Manager

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