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staff assistant ii

Akima

<div>Company Overview:<div></div><div><b><br>
Work Where it Matters</b></div><div></div><div><br>
Tuvli, an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.</div><div></div><div><br>
At Tuvli, the work you do every day makes a difference in the lives of our 15,000 I&ntilde;upiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.</div><div></div><div><b><br>
For our shareholders</b>, Tuvli provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.</div><div></div><div><b><br>
For our government customers</b>, Tuvli ensures that solutions are strictly aligned with agency processes and desired program outcomes while delivering the best value for technology investments.</div><div></div><div><b><br>
As a Tuvli employee</b>, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.</div><br>
<div></div>
Description:
<p>
Tuvli, an Akima company, is hiring for a Staff Assistant II to support our DoS client located in Washington, DC. To join our team of outstanding professionals, apply today!</p>
Responsibilities:
<ul><li>Makes arrangements for S/ES-EX or the detailed office to meet with senior level officials at the White House, the State Department, and other U.S. interagency bureaus and departments, and officials from foreign governments.</li><li>
Ensures that all administrative matters are properly handled; drafts request memoranda to S/ES-EX or the detailed office for travel authorizations, passports, office equipment, clearances, and identification passes and computer log-on; maintains all appropriate records within the office and oversees the accurate and department requirements for archiving records.</li><li>
Organizes and reviews memoranda, letters, and other correspondence for S/ESEX or the detailed office to identify format deficiencies, clearances, completeness, and makes corrections to documents as appropriate: determines document distribution; brings urgent items to the attention of S/ES-EX or the detailed office leadership.</li><li>
Researches and investigates facts involving administrative problems or other projects. Gathers, assembles, and analyzes facts and presents oral and written reports of compiled data to S/ES-EX or the detailed office. Participates on special committees or projects concerned with administrative matters. Follows assignments through to completion and develops recommendations.</li><li>
Prints daily briefing materials for S/ES-EX or the detailed office; reviews incoming correspondence and other documents; is responsible for the distribution of classified and sensitive documents in accordance with security procedures. Prepares draft correspondence for signature on a variety of substantive subjects.</li><li>
Utilizes the SharePoint record keeping system to track and trace the progress of action memoranda and other sensitive documents from the Line. Maintains an office tickler system and files correspondence, reports publications, and other documents for the supervisors&rsquo; ready reference and use; conducts annual records disposition in accordance with established Department Records Management procedures.</li><li>
Utilizes the Voyager and Trip Tracker, the Secretary of State&rsquo;s travel record keeping systems, to track and trace the progress of passports, visa requests, visa actions and other sensitive documents from the Line.</li><li>
Draft visa application materials, passport memo requests, correspondence and other travel/travel-related documents for the Office of the Secretary, the traveling party, and the 30+ offices that are supported by the Executive Office.</li><li>
Aids in the coordination of correspondence and other materials received in the office. Maintains contact with persons within and outside of the Department for the purpose coordinating and expediting actions on agendas prepared for outside events; prepares materials for presentation to S/ES-EX or the detailed office for review, including ensuring proper formatting and clearances; delivers written materials to the appropriate offices within the department for onward processing. The incumbent reviews incoming correspondence and when necessary, calls to the draftee&rsquo;s attention any conflict or departure from established policies.</li><li>
Screens telephone calls and meetings by obtaining information and referring calls/visitors to the appropriate staff member; maintains calendars for meetings within and outside the department.</li><li>
Prepares travel authorizations and transportation requests, reviews travel vouchers, and supports overseas and domestic travel for S/ES-EX or the detailed office. Assists S/ESEX or the detailed office by making travel arrangements, including obtaining reservations, tickets, passports, and visas. As required, prepares letter to officials of foreign embassies concerning visa requests.</li><li>
Maintain schedule for front office Principals.</li><li>
Responsible for managing office services by ensuring that office procedures, correspondences are controlled, filing systems are designed, and supplies are up to date.</li><li>
Perform special projects.</li></ul>
Qualifications:
<ul><li>A minimum of one year of experience in fast paced government office.</li><li>
Ability to solve problems and encourage consistent, solid performance.</li><li>
English language (written and spoken) communications skills.</li><li>
Ability to manage multiple tasks, coordinate activities in multiple locations, act decisively in daily work, and work well in a multi-cultural team environment.</li><li>
Strong organizational, communication, interpersonal, and computer skills.</li><li>
Ability to work independently to assess priorities and manage daily coordination of details with minimal supervision.</li><li>
Active Top-Secret Clearance with SCI eligibility.</li></ul>
Benefits Information: SCA - The company offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k) and a range of other voluntary benefits. Vacation, holiday and sick Leave offered will be as defined under the DOL's Wage Determination. Pay Range: $45.00 Job ID: 2026-22576 Work Type: On-Site</div>

Staff Assistant II

D.C. Board of Elections

<div><div><div><div><p><b>JOB SUMMARY</b></p><p>
This position is located in District of Columbia Board of Elections (BOE), Office of the General Counsel. Whose mission is to enfranchise eligible residents, conduct elections, and assure the integrity of the electoral process as mandated by both federal and local laws. BOE is expanding its mission to increase civic participation and provide citizens of the District of Columbia with vital information and data for the purpose of enhancing the voter experience.</p><p>
The incumbent is responsible for: coordinating DCBOE&rsquo;s efforts to comply with the Americans with Disabilities Act (ADA), the Rehabilitation Act of 1973, and other federal and state laws and regulations pertaining to persons with disabilities; investigating any complaints that the agency has violated Title II of the ADA; coordinating the agency&rsquo;s efforts to comply with the provisions of the Language Access Act (LAA) and its Language Access (LA) activities; and setting and executing the objectives of the agency&rsquo;s LA Plan.</p><div></div><p><b>
DUTIES AND RESPONSIBILITIES</b></p><p>
Interpret and apply federal and District laws regarding equal access for people with disabilities and/or language access needs. Monitor and ensure DCBOE&rsquo;s compliance with District and federal disability and language access laws. Develop and implement an ADP Plan to accommodate DCBOE staff and voters with disabilities. Develop and maintain relationships with governmental entities, local disability and language access advocacy groups, and other interested stakeholders so as to facilitate optimal program execution and compliance.</p><p>
Monitor and improve the physical, electronic, and programmatic access to facilities, programs, and activities operated under DCBOE&rsquo;s authority for people with disabilities and language access needs. Maintain an up-to-date database of all voting. Provide guidance and training to staff regarding ADA and LA responsibilities and sensitivity to ADA and LA issues. Facilitate the resolution of employee grievances and complaints under the ADA. Coordinate with DCBOE&rsquo;s communications team to ensure that publications, notices, websites, and meetings accommodate people with disabilities and/or language access needs.</p><p></p><div><b>
EDUCATION AND EXPERIENCE</b></div><div></div><div><br>
Applicant must possess ADA/LA-related education and/or experience and at least one (1) year of specialized experience equivalent to at least the CS-12 grade in the District of Columbia government service or its non-District equivalent which demonstrates the ability to perform the duties of the position. Specialized experience is work that has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position such as; developing and implementing programs designed to facilitate the mandates of federal and District disability rights and language access laws, developing and implementing ADA plans to generally foster inclusion of voters with disabilities and language access needs.</div><p></p><div><b><br>
LICENSE/CERTIFICATION</b></div><p><b>
NONE</b></p><p></p><div><b><br>
WORK ENVIRONMENT</b></div><p>
The work is typically performed in an office setting. Incumbent will be required to perform some outdoors in the community, at the agency&rsquo;s warehouse, at polling places and other offices as required within the District of Columbia. Sometimes this position will require long periods of sitting and standing, walking, bending, lifting, and carrying items up to 50 pounds. This position requires working irregular hours, weekends, holidays and evenings during election cycles. Promotion Potential &ndash; None.</p><p></p><div><b><br>
OTHER SIGNIFICANT FACTS</b></div><div></div><div><b><br>
Collective Bargaining:</b> This position is NOT under a collective bargaining agreement.</div><div></div><div><b><br>
Tour of Duty:</b><b> </b>Monday- Friday 8:15 am &ndash; 4:45 pm</div><p></p><p><br>
EEO Statement: The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.</p></div></div></div></div>

American Disability Act Coordinator

City of Seattle

<div><div><div><h2 class="jobSectionHeader"><b>Position Description</b></h2></div>
<p></p><div><p><b>Invitation to Compete #20-26: Assistant Director of Library Programs and Engagement</b></p><p>
Central Library, 1000 4th Ave, Seattle, WA 98104</p><p>
Regular, FLSA-exempt, benefitted, full-time (80 hours per two week pay period)</p><p>
Salary Range: $118,180.80 - $195,040.08 Annually</p><p><b>
This recruitment is open to the public and to The Seattle Public Library&rsquo;s employees and will remain open continuously</b>. Candidates wishing to be considered in the first review should submit their application, cover letter, and resume in NEOGOV <b>by 5:00 p.m. on April 24, 2026. </b>Please read the How to Apply section of this bulletin for more information. <b>Please note that the application period may close at any time after the first consideration date.</b></p><p><b><br>
About The Seattle Public Library</b></p><p>
The Seattle Public Library&rsquo;s mission is to bring people, information, and ideas together to enrich lives and build community. We envision the Library as the central hub of an equitable and connected city where knowledge flourishes, and people find inspiration and a sense of belonging. Since 1891, we have grown from a single reading room to a world-class library system with 27 locations, including the iconic Central Library.</p><p>
The Library works every day to foster and support a healthy city and a healthy democracy. We do this work guided by the principles of intellectual freedom and equity, and with a service focus on literacy, the love of reading and learning, patron privacy and confidentiality, transparency, accountability to the public, strong partnerships, and innovation.</p><p>
The Library is an active and committed partner in the City of Seattle's Race and Social Justice efforts, which seeks to end racial disparities and achieve racial equity in City government. RSJ embeds racial equity and social justice principles into programs, budgets, and culture.</p><p>
Library employees are highly regarded by the public for their knowledge, quality of service, empathy, compassion, and caring. As a workplace, we value transparent communication, partnership, and engagement. We are enriched individually and organizationally by our diversity. We are looking for a leader who will continue our development of an inclusive workplace that delivers a sense of belonging to Library staff and patrons.</p><p>
If you share our values and meet the qualifications, the Library invites you to apply for the <b>Assistant Director of Library Programs and Engagement </b>position.</p><p><b><br>
About the Position</b></p><p>
The Assistant Director of Library Programs and Engagement will oversee the current Equity Learning and Engagement Services (ELES) team. The Assistant Director position will join the Library Experience and Engagement (LEED) Leadership Team, will be part of the LEED Management Team, and will report directly to the LEED Director. This position will help shape and implement the goals of LEED as guided by the Library&rsquo;s Strategic Plan.</p><p>
This position is currently one of three Assistant Director positions that report directly to the Director of LEED. This position will oversee, guide and direct staff in the operations of the Library&rsquo;s system wide programs and services to Seattle&rsquo;s diverse community.</p></div><p></p>
<div><h2 class="jobSectionHeader"><b>Job Responsibilities</b></h2></div>
<p></p><div><p>Any of the following duties may be performed. These examples are not necessarily performed by all incumbents, however, and do not include all specific tasks an incumbent may be expected to perform.</p><div><ul><li><b>
Develop future Library programs and services. </b>Continually assess the public&rsquo;s needs and interests, and work collaboratively with administration, managers, staff, external partners and the community to develop responsive program and service strategies that meet traditional and non-traditional use patterns in new and innovative ways. Provide leadership and participate fully in the development of the Library&rsquo;s programs and service deliverables. Acquire and analyze information and develop reports and recommendations assessing current services and supporting development of new services and program initiatives.</li><li><b>
Plan, develop and implement race and social equity principles into Library programs and service deliverables. </b>Work in conjunction with other city departments, the community, external partners, and Library staff in creating an organization free of institutionalized racism.</li><li><b>
Maintain and enhance Outcomes Based Planning and Evaluation (OBPE) through Service Design. </b>Utilize Human Centered Design principles in the development and implementation of an OBPE framework that drives Community engagement activities, programming, and new service initiatives while continually assessing and reviewing existing engagement activities and core services. Manage the Outcomes Reporting process and supervise reporting on outcomes to the Board, the Seattle Public Library Foundation, Friends, library staff and community partners.</li><li><b>
Administer staffing. </b>Develop and implement staffing models and plans to support programs and service goals. Provide general staffing administration and support managers in the coordination and supervision of staff. Participate in and/or support the recruitment, selection and onboarding of new staff members. Engage in teambuilding and model and develop the competencies of managers and staff. Monitor and track staffing activities and maintain needed systems and records. Develop staffing budgets, reports and studies as needed. Coordinate staffing activities and development with Human Resources, Labor, Library Administration, managers, and other partners.</li><li><b>
Manage, develop and innovate operational systems. </b>In collaboration with the Assistant Directors of Library Experience, evaluate and continually improve systems for the management of essential operations, analyzing resource needs, and directing staff effectively to support Library objectives. Coordinate unit and individual work plans with overall divisional priorities and objectives. Plan for and develop regular status reports, conduct analytical studies and evaluations. Assist the Director with annual and long-range planning, including setting goals and recommending strategies.</li><li><b>
Manage projects. </b>In collaboration with the Assistant Directors of Library Experience, assist managers and the LEED Management Team in setting short- and long-term objectives, planning and implementing unit and individual projects. Attend project-related meetings and ensure timely communication between divisions, teams, structured groups, administrators, and other partners. Make presentations to individuals and groups.</li><li><b>
Manage budgets. </b>Assist with developing operations, staffing, project and other budgets and coordinating them with overall division budgets. Monitor expenditures and develop financial reports and studies in collaboration with the Finance team. In coordination with the director of LEED, develop an annual budget for Programs &amp; Engagement. Compile and analyze statistics, outcomes and impacts along with other relevant data in support of budget requests.</li><li><b>
Maintain and enhance the Seattle Public Library Foundation (SPLF) and Friends of the Library relationships. </b>Manage Foundation and Friends funds and provide reports on programs and services funded by these two non-profit groups, and maintain channels of communication with the Foundation CEO, Friends President and staff to develop donor interest, advocacy, and support.</li><li><b>
Partner with community organizations and represent the Library to the public. </b>Participate in community activities, collaborate internally to identify and build on collaborative opportunities, establish, support and maintain relations with community partners, and support managers and staff in responding to public concerns and interests.</li><li><b>
Recommend and participate in the development of Library policies, guidelines and practices. </b>Stay abreast of changes in the library profession that will support the service delivery changes proposed by the Library. Seek out best practices of other library systems and entities, as appropriate, and analyze their potential application at the Library. Maintain a continual practice of process improvements to gain efficiencies in work processes. Develop and maintain a collaborative process that seeks input from affected partners such as frontline staff and cross divisional peers.</li><li><b>
Develop, coach and mentor.</b> Develop and support the mentoring and professional development of Programs &amp; Engagement direct reports and LEED staff.</li></ul></div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Qualifications</b></h2></div>
<p></p><div><p>Education and Experience:</p><div><ul><li>
Five years of library management experience; experience with urban public libraries and Central/Branch system structures is highly desirable.</li><li>
A bachelor&rsquo;s degree or a combination of education and/or training and/or experience which provides an equivalent background required to perform the work of the class will be considered. Master&rsquo;s degree in library and information science preferred.</li><li>
Excellent leadership and management skills, including a successful track record of managing library services and a unionized staff through significant change. Must be familiar with current professional trends and issues in public library services and management.</li><li>
Demonstrated experience in recruiting, developing and mentoring a diverse staff that reflects the communities served by SPL and experience removing barriers to advancement for people of color and other marginalized groups.</li><li>
Demonstrated experience developing supervision and management expectations. Ability to both formally and informally coach direct reports and other staff within the library system.</li><li>
Excellent written and verbal communication skills, including written and formal communications, presentation skills, skill with group and team dynamics, and the ability to motivate, persuade and negotiate with diverse individuals and groups.</li><li>
Demonstrated experience in equity analysis of library programs and services and an understanding of race and social equity issues. Ability to apply this analysis to affect change in program and service deliverables from an equity perspective.</li><li>
Knowledge and experience communicating the Library&rsquo;s intellectual freedom role to patrons, partners, community members, and staff. Ability to recognize, communicate and lead staff through the inherent tension between upholding intellectual freedom principles while working towards the elimination of institutionalized race and social inequities.</li><li>
Knowledge of and experience with principles and methods of organizational administration, including staffing administration, budgeting and analysis, communications, and records management. Ability to apply such principles, policies and procedures in the performance of job duties.</li><li>
Knowledge and understanding of personnel and labor relations principles, policies and procedures. Experience supervising and administering in a union environment.</li><li>
Knowledge of organizational theory and various leadership models. Demonstrated experience of innovation in library programs and services and experience with change management, project management, human centered design, and various leadership methods.</li><li>
Knowledge of and experience in implementing, providing and evaluating a broad range of library programs and services including outreach and engagement, and program and service design. Ability to assess and recommend new and improved policies, processes and procedures relating to these functional areas.</li><li>
General knowledge of collection development, and how to integrate collections into programs and services.</li><li>
Knowledge of and experience in communicating the value of a broad range of library access services such as collection access, and library technologies and operations, in collaboration with the Assistant Director of Library Experience and the Collections and Access Service Managers.</li><li>
Knowledge of and experience in Outcomes Based Planning and Evaluation or similar evaluation planning systems. Ability to understand and analyze a variety of data types and prepare and edit reporting to a variety of audiences.</li><li>
Knowledge and experience with principles and methods of project management from ideation to scale, including planning and evaluation, budgeting, scheduling and monitoring, coordinating multiple projects, and project communications.</li><li>
Must be able to use information management tools, including office PCs and communications, word processing, spreadsheet, database and project management applications, and analytical methods required for managing large, complex and multiple projects.</li><li>
A commitment to meeting the needs of diverse communities and staff consistent with the Library&rsquo;s Internal Organizational Values, mission and strategic direction.</li><li>
Ability to establish and maintain positive working relationships with staff and the public.</li></ul></div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Additional Information</b></h2></div>
<p></p><div><p><b>How to Apply</b></p><p>
Candidates wishing to be considered in the first review should submit their application, cover letter, and resume in NEOGOV <b>by 5:00 p.m. on April 24, 2026.</b></p><div><ul><li>
NEOGOV online application</li><li>
A cover letter that describes how your experience and skills align with the stated job responsibilities and qualifications. Please let us know why you are interested in this position.</li><li>
Current resume that summarizes relevant education, professional experience, training and skills.</li></ul></div><p>
Applications that do not include a cover letter, resume, online application, and completed supplemental questions will not be considered.</p><p>
Applicants will be screened for competitiveness, completeness, and written communication skills. Initial screening will be based on a review of application materials. The employment history detailed in your application materials MUST validate/support your responses to the supplemental questions. If your responses cannot be validated, you will not proceed to the next steps of the review/selection process. The most competitive candidates will be invited to participate in a series of one or more interviews.</p><p><b>
Benefits and Salary Information</b></p><p>
The full salary range for this position is $118,180.80 - $195,040.08 annually.</p><p>
The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life, and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits/employees-and-covered-family-members/most-employees-plans Information about retirement plans can be found at: https://www.seattle.gov/retirement</p><p><b>
Additional Information</b></p><p>
If you have questions regarding this bulletin or employment at The Seattle Public Library, please send an email to job.applications@spl.org. The Library promotes diversity and inclusion in employment. If accommodations are needed during the selection process, please contact us. Please keep in mind that job offers are contingent on a review of criminal history as well as verification of information provided by the applicant as part of the application process.</p></div></div></div><p></p>
<br><div></div><div><div><div><p>The City of Seattle offers a comprehensive benefits package including vacation, holiday and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents.</p></div></div></div>

Assistant Director of Library Programs and Engagement

Collaboredge

<div><div><div><b>Short Description:</b></div>
<div></div>
<div>The Helpdesk Specialist is a first level rep to the OCTO technical support team. They answer a variety of technical inquiries, documenting issues, and alerting senior staff in a timely fashion. Onsite:3 Days-12 hrs. shifts/1 Day every other week 8hrs</div>
<div></div>
<div><b>Complete Description:</b></div>
<div></div>
<div>The Office of the Chief Technology Officer is seeking a first level technical support representative. Who will be responsible for answering a variety of technical inquiries, documenting issues, and alerting senior staff in a timely fashion. Please view the roles and responsibilities below:
<br>
<br>
Work Arrangement / Schedule
<br>
<br>
Onsite - 6 PM - 6 AM: 3 Days-12 hrs shifts
<br>
<br>
Sunday: 9 AM - 6 PM: 1 Day every other week 8hrs
<br>
<br>
<b>Customer Support Entry Roles and Responsibilities</b><br>
</div>
<div>i. Answer calls in a dynamic IT operations environment, supporting multiple agencies</div>
<div><br>
ii. Provide desktop support for technical issues in a Call Center environment as well as off-site locations throughout the District of Columbia</div>
<div><br>
iii. Log and route service requests and incidents in an incident management system</div>
<div><br>
iv. Create and maintain knowledge articles in the agency's knowledge management system on a daily basis<br>
v. Provide a high level of customer service to end users on a daily basis</div>
<div><br>
vi. Provide technical expertise related to Microsoft Products, such as Microsoft Office, Windows operating systems, as well as other related Microsoft applications</div>
<div><br>
vii. Troubleshoot issues related to agency specific applications and web applications</div>
<div><br>
viii. Provide technical support for mobile devices, such as iPads, iPhones, Android devices and tablets</div>
<div><br>
ix. Collaborate with the IT leadership team to select and implement cost-effective technology for District</div>
<div><br>
x. Maintain service level agreements related to both Call Center and Desk Side support Service/Incident requests</div>
<div><br>
xi. Work with other technical teams to coordinate multi-tiered technical support for outages, widespread security incidents</div>
<div><br>
xii. Adhere to all Enterprise-wide security policies related to security and integrity of District-owned Resources</div><div><br>
<br>
</div><div><b>Candidate Skills Matrix:</b></div>
<div></div>
<div><i>Following sections are to be filled by the candidate:</i></div>
<div></div>
<div><b>Skills</b> | <b>Required/Desired</b> | <b>No. of Years</b> | <b>How many years of experience candidate has?
</b><br>
Bachelor&rsquo;s degree in IT or related field or equivalent experience | Required | 5 |
<br>
Customer service support experience in either a face to face or phone support role. | Required | 2 |
<br>
Excellent written and verbal communication skills in a professional setting | Required | 2 |
<br>
Provide technical support to computer system users by telephone, email, and etc. | Required | 1 |
<br>
Maintain computers, systems, and printers in a professional setting | Required | 1 |
<br>
Expertise in supporting desktop operating systems (Windows 10, 11, and Mac OSX 10.10.x) | Required | 1 |
<br>
Install and troubleshoot computer operating systems (Windows 10, 11, and Mac OSX 10.10.x) | Required | 1 |
<br>
Experience providing technical support in a call center environment where the candidate received multiple calls at once. | Required | 1 |
<br>
Provide customer-oriented results and build an efficient end-user support environment. | Required | 1 |
<br>
Experience with basic Active Directory functions such as account creations, password resets, and OU Management | Required | 1 |
<br>
Knowledge of Microsoft Office Suite (Office 365) | Required | 1 |
<br>
A Microsoft Certifications: MCP, Windows, 10, CompTIA A+ etc. | Highly desired | |</div><br>
<div></div>
<div></div>
<div><b>Background check:</b>
</div>
<div></div><ul><li>Extensive criminal history background check will be required. We cannot submit candidates with recent histories (go back seven years) of extensive driving, drug, robbery or any other illegal activity. Any criminal activity on the background check will eliminate the candidate from consideration. If selected, please make certain that you inform all candidates that they will have to complete this criminal background check prior to starting. NATIONAL background checks are required; Federal background checks are NOT compliant under this contract. A national background check is a national criminal background check that pulls criminal records from State and County Courts in almost every US State.</li></ul></div></div>

OCTO - Helpdesk Specialist Entry

Georgetown University

<div><p>Georgetown University comprises two unique campuses in the nation&rsquo;s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.</p><p></p><p><b>
Requirements</b></p><p></p><p><b>
Job Overview</b></p><p></p><p>
This position serves as Clinical Research Coordinator 1 in the Clinical Trials Office for phase I, II, and III oncology clinical trials conducted in the Lombardi Comprehensive Cancer Center. Lombardi CTO Clinical Research Coordinators perform all duties in accordance with applicable laws and regulations. Adheres to Georgetown University Medical Center&rsquo;s philosophies, policies, and SOPs. Works in compliance with Human Subject Protection regulations, patient confidentiality/HIPAA requirements, and Good Clinical Practice.</p><p></p><p>
Additional duties include, but are not limited to:</p><ul><li><p>
Responsible for overall coordination of assigned clinical trials throughout the trial lifecycle</p></li><li><p>
Collaborate with investigators and more senior study team members by participating in recruitment and selection of study participants; document and collect data to support protocol screening and determine compliance with eligibility requirements</p></li><li><p>
Interface with study participants and obtain and document informed consent according to protocol, institutional policies, and regulatory guidelines</p></li><li><p>
Coordinate or conduct study-related procedures and assessments while maintaining protocol integrity and patient safety and in accordance with Good Clinical Practice (GCP) guidelines</p></li><li><p>
Assist in the assessment, management, and coordination across the continuum of care (outpatient, inpatient, and home) including triage of phone calls, symptom management, and proactive patient communication</p></li><li><p>
Coordinate collection of research specimens per protocol requirements</p></li><li><p>
Provide patient education about clinical trial participation, treatment, potential side effects, and required testing</p></li><li><p>
Schedule/conduct in-service training for appropriate staff on assigned clinical trials</p></li><li><p>
Regularly update the Clinical Trials Management System (CTMS) with patient information and key dates to support responsible financial management of clinical trials</p></li><li><p>
Collaborate with Data Coordinator(s) to assure documentation for the clinical trial is complete and accurate; assist with query resolution in a timely manner</p></li><li><p>
Document and report serious adverse events per protocol and institutional policy</p></li><li><p>
Act as a liaison with hospital staff, physicians, IRB, review committees, clinical research finance team, and auditors</p></li><li><p>
Other duties as assigned</p></li></ul><p></p><p><b>
Work Interactions</b></p><ul><li><p>
Clinical Operations Team Manager</p></li><li><p>
Disease Group members: Principal Investigators, Physicians, Clinicians</p></li><li><p>
Lombardi CTO Team Members: Clinical Research Nurses, Clinical Research Coordinators, Data Coordinators, Regulatory Coordinators, Laboratory Technicians</p></li><li><p>
External department clinicians and staff: Infusion Nurses, Oncology Pharmacists, hospital staff</p></li><li><p>
Clinical trial sponsors, auditors, and study monitors</p></li></ul><p></p><p><b>
Requirements and Qualifications</b></p><ul><li><p>
Bachelor&rsquo;s Degree in a scientific or health related field required</p></li><li><p>
Two (2) years of related experience in clinical research preferred</p></li><li><p>
Ability to work independently and function within a team</p></li><li><p>
Strong attention to detail</p></li><li><p>
Reliable and able to prioritize competing responsibilities</p></li></ul><p></p><p><b>
Work Mode Designation</b></p><p></p><p>
This position has been designated as<b> On-Campus</b>. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position&rsquo;s mode of work designation. Complete details about Georgetown University&rsquo;s mode of work designations for staff positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation.</p><p></p><p><b>
Pay Range:
</b></p><p>The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is:</p>
$20.16 - $31.30<p></p><p>
Compensation is determined by a number of factors including, but not limited to, the candidate&rsquo;s individual qualifications, experience, education, skills, and certifications, as well as the University&rsquo;s business needs and external factors.</p><p></p><p><b>
Current Georgetown Employees:</b></p><p>
If you currently work at Georgetown University, please exit this website and login to GMS (gms.georgetown.edu) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.</p><p></p><p><b>
Submission Guidelines:</b></p><p>
Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.</p><p></p><p><b>
Need Assistance:</b></p><p>
If you are a qualified individual with a disability and need a reasonable accommodations for any part of the application and hiring process, please visit the Office for Equal Opportunity Compliance website for general information about requesting accommodations, as well as information about requesting accommodations specifically for applicants. You also can also contact the Office for Equal Opportunity Compliance at (202) 687-4798 or oeoc@georgetown.edu.</p><p></p><p>
Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.</p><p></p><p>
EEO Statement:</p><p>
GU is an Equal Opportunity Employer. All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, personal appearance, political affiliation, sex, sexual orientation, veteran status, or any other characteristic protected by law<i>.</i></p><p></p><p>
Benefits:</p><p>
Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.</p></div>

Clinical Research Coordinator 1

OSF HealthCare

<div>Total Rewards:
<div><b>
&quot;Your life - our Mission&quot;</b></div><div>
OSF HealthCare is dedicated to provide Mission Partners with a comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition and well-being offerings that focus on the whole person and engage with their current stage of life and career. Click here to learn more about benefits and the total rewards at OSF.</div><div></div><div><br>
Expected pay for this position is $20.41 - $24.01/hour. Actual pay will be determined by experience, skills and internal equity. This is an Hourly position.</div>
Overview:
<div><b>
POSITION SUMMARY:</b> The Certified Medical Assistant Care Guide is responsible for registering, collecting payments, rooming, assisting the provider with care and treatment, discharging, and following-up with patients. It is the role of the Care Guide to companion patients and their &ldquo;secondary guests&rdquo; through the entire experience to maximize clinical excellence, reduce treatment times, and maximize the patient experience; before, during, and after the patient visit. The Care Guide is responsible for assisting the provider with front office and back-office duties in the outpatient management of patients on a rotating basis. This role is responsible for a variety of clinical functions within a clinic setting requiring knowledge and integration of available standards, resources, and data; discretion; good judgment; diplomacy; decision making; and a customer service attitude. Acting as the patient advocate, the Care Guide has continuous contact with providers, patients, patient families/significant others, community agencies, and patient care staff and management. Floating to various facilities required based on business need.</div>
Qualifications:
<div><b>
REQUIRED QUALIFICATIONS:
</b></div><div>Education: High school diploma/GED and completion of a medical assistant (MA) program, certification course with applied learning, or equivalent MA training/experience.</div><div>
Licensure/ Certification: CMA-Certified Medical Assistant Current certification by one the following approved certifying agencies: American Association of Medical Assistants (AAMA), earning CMA credential. American Medical Technologists (AMT), earning RMA credential. National Center for Competency Testing (NCCT), earning NCMA credential. National HealthCare Association (NHA), earning CCMA credential. American Heart Association (BLS for Health Care Providers) to be completed within 2 weeks of hire date. National Association for Health Professionals (NAHP). American Allied Health (AAH).</div><div>
Other Skills/ Knowledge: Excellent interpersonal and communication skills. Solid computer skills, including proficiency with Microsoft software. Strong analytical and problem-solving skills, with the ability to be detail oriented. This position requires specific knowledge and training related to the performance of administrative skills, technical / clinical skills and medical procedures commonly performed in a medical practice setting.</div><div></div><div><b><br>
PREFERRED QUALIFICATIONS:
</b></div><div>Experience: Previous experience as a medical office assistant or CNA or equivalent, previous experience with an electronic health record and phlebotomy.</div><div></div><div><br>
Other Skills/ Knowledge: Knowledge of medical terminology. Knowledge of Epic. Exceptional customer service and phone etiquette. Ability to maintain effective and organized systems to ensure timely patient flow. Ability to perform phlebotomy and administer injections.</div><div></div><div><i><br>
OSF HealthCare is an Equal Opportunity Employer.</i></div></div>

Certified Medical Assistant Care Guide

Stimson Center

<div><p><b>Administrative Assistant</b></p><p><b>
FTE: 100%</b></p><p><b>
Salary: $49,500 to $73,500</b></p><p><b>
Location: Washington, DC</b></p><p></p><p><b><br>
About Stimson</b></p><p>
The Henry L. Stimson Center (Stimson), a nonpartisan global security think tank located in Washington, DC, seeks an Administrative Assistant reporting to the Deputy Chief of Staff in the Executive Office. This role ensures that our practices support our mission-driven work, align with Stimson's vision, values, strategic goals, standards of conduct, and operational objectives, and demonstrate our commitment to diversity, equity, inclusion, and employee well-being.
</p><p>We seek a highly motivated, organized, entrepreneurial, and collaborative individual committed to Stimson's mission and core values. This person understands that any organization is only as good as the people working there and the relationships they build and sustain. This job will require building authentic relationships with staff and affiliates that facilitate the successful candidate's ability to challenge, develop, and support them.</p><p><br>
</p><p><b>About the Program and Position Summary</b></p><p><i>
Full-time; in-office presence required Monday-Thursday, Friday remote</i></p><p>
The Henry L. Stimson Center seeks a highly organized and detail-oriented administrative professional to support the President &amp; CEO, the Senior Vice President of Research Programs, and Vice President of External Affairs, plus others in the Executive Office. This position is focused on administrative duties, including scheduling, coordination, and day-to-day administrative and logistical tasks that ensure the smooth operation of the Executive Office. This is not a research position. The ideal candidate is reliable, attentive to detail, proactive, and comfortable managing multiple tasks in a fast-paced environment. Strong organizational skills, professionalism, and clear communication are essential.</p><p></p><p><b><br>
Responsibilities:</b></p><ul><li>
Maintain calendars, schedule meetings, and coordinate travel for members of the Executive Office;</li><li>
Prepare logistical support for internal and external meetings, including scheduling rooms, preparing and distributing prep materials, arranging catering, or taking notes, when needed;</li><li>
Assist with preparation and formatting of agendas, correspondence, and reports;</li><li>
Support administrative coordination for Board of Directors events;</li><li>
Track and submit monthly expense reports;</li><li>
Maintain organized electronic and physical files and records; and</li><li>
Perform other administrative duties as may be required.</li></ul><p></p><p><b><br>
Qualifications &ndash; required:
</b></p><ul><li>Ability to keep pace in a high-speed work environment and an ability to respond to requests quickly;</li><li>
Meticulous organizational skills and attention to detail;</li><li>
Ability to manage multiple tasks and meet deadlines;</li><li>
Demonstrated ability to plan, prioritize, and schedule work activities while managing time efficiently;</li><li>
Ability to follow instructions and the capacity to self-manage;</li><li>
Ability to work both independently and with a team successfully;</li><li>
An innovative spirit, a way with people, a calm-under-pressure and flexible approach when things move quickly;</li><li>
Strong verbal and written communication skills;</li><li>
Excellent interpersonal skills, including the ability to build and manage relationships with all staff, donors, and others within the Stimson community;</li><li>
Accountability, professionalism, and commitment to excellence;
</li><li>Maintains discretion; and</li><li>
Intermediate to advanced skills in Microsoft suite (Outlook, Word, Excel, PowerPoint, etc.), Salesforce, and academic/foreign policy research.</li></ul><p></p><p><b><br>
Qualifications &ndash; preferred:
</b></p><p>Prior administrative or office support experience, preferably in a nonprofit environment.</p><p></p><p><br>
We welcome applications from candidates who may not meet all preferred qualifications.</p><p></p><p><b><br>
Application requirements:</b></p><ul><li>
Qualified candidates should submit cover letter with salary requirements and resume.
</li><li>Incomplete applications will not be considered.</li></ul><p><br>
</p><p>Applicants must be eligible to work in the United States. Visa sponsorship is not available for this position.</p><p></p><p><b><br>
Employee Benefits</b></p><p>
15 Vacation Days, 10 Sick Days, 13 Paid Holidays, Medical, Dental, and Vision Insurance, Retirement Match, Long-Term and Short-Term Disability Insurance, Accidental Death and Dismemberment Insurance, Life Insurance, Flexible Spending Plan, Commuting, Wellness, Education Benefits, Parental Leave, and Bereavement Leave.</p><p></p><p><i><br>
Stimson is an equal-opportunity employer. We will consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation or gender identity, or any other legally protected basis, in accordance with applicable laws.</i></p></div>

Administrative Assistant

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