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content services supervisor Jobs in Cairo

content services supervisor

district manager

store supervisor

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Responsible for the operations of the store during his shift, in terms of end to -end operation: managing staff , Ordering, Inbound receiving, stocking, Pick and pack orders
 </li>
 <li>
 Assists Store supervisor to manage all store operations (i.e. selecting people, scheduling shifts, routine and preventive maintenance, &hellip;)
 </li>
 <li>
 Assists Store supervisor for Ordering / Store replenishment: by Ensure proper stock in stores (No OOS or OVS) and help to assessing the inventory and issuing orders based on the input and assessment of demand planner plus physical stock assessment
 </li>
 <li>
 Inventory management: Support Store supervisor by Ensuring effective stock control function and practices. Support Implementation of inventory process to ensure adequate stock levels and accurate inventory by conducting Store Stock take &amp; Cycle count based on the agreed schedule
 </li>
 <li>
 Inbound receiving: During his shift , to ensure Accurate receiving of orders as per policies &amp; SOP
 </li>
 <li>
 Outbound: During his shift , to ensure Efficient and accurate picking and packing of customer orders, as per SOP
 </li>
 <li>
 Support Store supervisor by monitoring fulfillment processes and recommend improvements to increase productivity and profits.
 </li>
 <li>
 Help Store supervisor by Ensuring implementation of actions pertinent to store-related shrinkages
 </li>
 <li>
 Supervising the effective implementation of hygiene, sanitation, security and safety standards, as well as service level standards and ensuring a high level customer service both internally and externally during his shift
 </li>
 <li>
 Discussing with the Store supervisor all issues/problems and propose solutions
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 You have at least 3-5 years of experience in supermarket or restaurant
 </li>
 <li>
 You are someone energized by the unknown and look forward to learning each day on the job.
 </li>
 <li>
 Good communication skills, and always like to be hands-on with several tools.
 </li>
 <li>
 Additionally, you have robust interpersonal and intercultural skills.
 </li>
 <li>
 Language skills: Fluent English and Arabic would be highly advantageous
 </li>
 </ul>
</div>

Assistant Store Supervisor

Chalhoub Group

<div>
 
 INSPIRE | EXHILARATE | DELIGHT
 
 
 
 For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
 
 
 Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
 
 
 Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work&reg; certification in several markets.
 
 
 Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040.
 
 
 
 What You'll Be Doing
 
 
 
 At Chalhoub, creativity is a team effort! Working as a Store Supervisor you are responsible for driving the store business, building a base of loyal VIP customers by recruiting and retaining them, managing the team and ensuring full adherence to the brand&rsquo;s guidelines and store processes.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Lead by example and represent the store by communicating its values and philosophy though all activities and interactions with customers and other team members
 </li>
 <li>
 Define, execute and monitor the store action plan to achieve sales targets and KPIs.
 </li>
 <li>
 Manage the customer database to build strong relationship with customers and create future potential selling opportunities
 </li>
 <li>
 Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team.
 </li>
 <li>
 Think hybrid by leveraging all type of point of sales online and offline.
 </li>
 <li>
 Team Leadership and Development
 </li>
 <li>
 Provide a clear vision to the team about the business and store&rsquo;s vision and key directions
 </li>
 <li>
 Identify, recruit, develop and retain strong talents
 </li>
 <li>
 Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.
 </li>
 <li>
 Act as a coach for the team members and promote growth mindset by leveraging the Group&rsquo;s available learning tools and platforms an constantly monitor the team&rsquo;s development plans and professional growth.
 </li>
 <li>
 Ensure performance improvement plans are discussed and documented in a transparent manner.
 
 
 </li>
 </ul>
 
 Customer Experience
 
 
 
 <ul>
 <li>
 Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital), the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively catering to their needs and preferences, the brand&rsquo;s ecommerce business including different activities, offerings, activations, etc.
 </li>
 <li>
 Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them
 
 
 </li>
 </ul>
 
 Operational Excellence
 
 
 
 <ul>
 <li>
 Ensure all sales and operational policies and procedures are followed and maintained in the store.
 </li>
 <li>
 Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.
 </li>
 <li>
 Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Business Whatsapp, etc.) and ensure the team is well versed with it or overwise trained on it.
 </li>
 <li>
 Ensure all operating standards are followed from stock replenishment to organizing displays as per the brand&rsquo;s VM guidelines.
 </li>
 <li>
 Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.
 </li>
 <li>
 Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours
 
 
 </li>
 </ul>
 
 What You'll Need To Succeed
 
 
 
 <ul>
 <li>
 Min 3 years of Experience in a managerial position
 </li>
 <li>
 Having retail/beauty background
 </li>
 <li>
 having very good command in English Language
 </li>
 <li>
 Excellent Leadership skills
 
 
 </li>
 </ul>
 
 What We Can Offer You
 
 
 
 With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
 
 
 We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
 
 
 
 We Invite All Applicants to Apply
 
 
 
 It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
 
 
 We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
</div>

Store Supervisor - FACES

<div>
 
 Who we
 
 
 are
 
 
 
 We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere.
 
 
 To fuel the next stage of our growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey of exploring new horizons together.
 
 
 
 What You'll Be Doing
 
 
 
 At Chalhoub, creativity is a team effort! Working as a Store Manager of Faces you are responsible for driving the store business, building a base of loyal VIP customers by recruiting and retaining them, managing the team and ensuring full adherence to the brand&rsquo;s guidelines and store processes.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Lead by example and represent the brand by communicating its values and philosophy though all activities and interactions with customers and other team members
 </li>
 <li>
 Define, execute and monitor the store action plan to achieve sales targets and KPIs.
 </li>
 <li>
 Manage the customer database to build strong relationship with customers and create future potential selling opportunities
 </li>
 <li>
 Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team.
 </li>
 <li>
 Think hybrid by leveraging all type of point of sales online and offline.
 </li>
 <li>
 Team Leadership and Development
 </li>
 <li>
 Provide a clear vision to the team about the business and store&rsquo;s vision and key directions
 </li>
 <li>
 Identify, recruit, develop and retain strong talents
 </li>
 <li>
 Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.
 </li>
 <li>
 Act as a coach for the team members and promote growth mindset by leveraging the Group&rsquo;s available learning tools and platforms an constantly monitor the team&rsquo;s development plans and professional growth.
 </li>
 <li>
 Ensure performance improvement plans are discussed and documented in a transparent manner.
 
 
 </li>
 </ul>
 
 Customer Experience
 
 
 
 <ul>
 <li>
 Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital), the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively catering to their needs and preferences, the brand&rsquo;s ecommerce business including different activities, offerings, activations, etc.
 </li>
 <li>
 Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them
 
 
 </li>
 </ul>
 
 Operational Excellence
 
 
 
 <ul>
 <li>
 Ensure all sales and operational policies and procedures are followed and maintained in the store.
 </li>
 <li>
 Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.
 </li>
 <li>
 Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Business Whatsapp, etc.) and ensure the team is well versed with it or overwise trained on it.
 </li>
 <li>
 Ensure all operating standards are followed from stock replenishment to organising displays as per the brand&rsquo;s VM guidelines.
 </li>
 <li>
 Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.
 </li>
 <li>
 Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours
 
 
 </li>
 </ul>
 
 What You'll Need To Succeed
 
 
 
 <ul>
 <li>
 Experience managing a medium sized team within the retail industry is required
 </li>
 <li>
 Excellent communication skills in English and Arabic, with a proven ability to manage and influence diverse stakeholders.
 </li>
 <li>
 Analytical mindset capable of translating KPIs into actionable business improvements.
 </li>
 <li>
 Skilled in conflict resolution and navigating complex challenges with a solution-oriented approach.
 </li>
 <li>
 Agile professional who thrives under pressure and adapts quickly to changing priorities.
 
 
 </li>
 </ul>
 
 What We Can Offer You
 
 
 
 With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
 
 
 We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. To view all our perks and benefits, click here.
 
 
 
 We Invite All Applicants to Apply
 
 
 
 It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
 
 
 We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
</div>

Store Manager - Faces - Cairo, Egypt

Azadea Group

<div>
 
 
 JOB PURPOSE:
 
 
 
 The Shop Manager is responsible for supervising store operations to achieve exceptional customer service, maximize sales, and enhance profitability in accordance with company objectives. He/she oversees inventory management, maintenance activities, and ensures the shop's external appearance meets brand standards.
 
 
 
 
 
 
 RESPONSIBILITIES:
 
 
 
 - Detect, anticipate, and regularly report on customer needs, market trends, and competitor activities impacting the region or market.
 
 
 - Greet customers, offer assistance, and promptly address their needs and complaints in line with quality and customer service standards, fostering customer loyalty and enhancing the portfolio
 
 
 Ensure that store licenses and certificates are up to date, and that employees' official documents are valid and compliant with local regulations.
 
 
 - Ensure a smooth and efficient receiving process for items and shipments, while monitoring all inventory activities, including cycle counts, stock movements, transfers between shops, transfers to/from the warehouse, damaged items, devolutions, and shrinkage.
 
 
 - Analyze hourly, daily, and weekly sales performance; monitor top-selling items; identify missing sizes and items; and manage collection rotation in coordination with relevant stakeholders to determine replenishment needs. Place accurate orders, meet stock performance objectives, and maximize sales and sellout.
 
 
 - Prepare staff schedules based on budgeted hours, visitor traffic, daily sales targets, events, and operational needs (including shipments, stock counts, sales, etc.). Ensure effective communication of sales plans and set daily and hourly targets for the shop/department team.
 
 
 - Log and update all commercial and operational information, as well as various requests, on provided platforms (such as help-desks, events, and loss prevention applications) in a timely and accurate manner.
 
 
 - Manage the annual allocated budget by monitoring expenditures within set limits, optimizing and reducing costs where possible, and reporting variances against the budget.
 
 
 - Oversee the shop's image and ensure compliance with the brand&rsquo;s standards. Verify and follow up on the cleanliness, display, and maintenance of the shop, including the windows, cash registers, and stock rooms.
 
 
 - Oversee the creation of detailed reports on key performance indicators (KPIs), sales trends, inventory levels, and team productivity to support informed decision-making processes.
 
 
 - Recruit, train, motivate, and evaluate the team to ensure that the department has the necessary skill base, and that staff are optimally motivated and enabled to maximize their potential and contribution to the company. Conduct daily Japanese meetings to keep the staff informed and engaged.
 
 
 
 
 
 
 QUALIFICATIONS:
 
 
 
 -Bachelor's degree in a related field.
 
 
 -Seven to nine years of experience in Retail, or a similar role.
 
 
 -Four years of experience in a managerial role.
 
 
 - Fluency in English.
 
 
 - Proficiency in MS Office.
 
</div>

Shop Manager - Massimo Dutti Egypt

Majid Al Futtaim

<div>
 
 BUSINESS INTRODUCTION
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in always making Great Moments for Everyone, Every day
 
 
 Store Manager | MAF Retail | Supeco Stores
 
 
 The Store Manager &ndash; Supermarket is responsible for ensuring a seamless delivery of service within the assigned supermarket, as well as driving the supermarket&rsquo;s operations to ensure maximum sales, maximum profitability, optimum stock management, increase in customer satisfaction and continued business growth. The role holder is also responsible for overseeing and implementing action plans for improvement.
 
 
 
 
 
 Role Details &ndash; Key Responsibilities and Accountabilities:
 
 
 &bull; Ensure implementation of MAF Retail&rsquo;s supermarket plans in line with the supermarket strategies and procedures in collaboration with the Head Office and Corporate Office
 
 
 &bull; Apply qualitative and quantitative analysis to measure and evaluate commercial performance, and provide recommendations to increase profitability and sales turnover
 
 
 &bull; Maximize sales and profitability by controlling costs within the budgetary guidelines
 
 
 &bull; Identify internal and external opportunities for the supermarket to enhance and optimize commercial performance
 
 
 &bull; Initiate and ensure application of comparative studies between departments that can contribute to the efficiency of the commercial performance
 
 
 &bull; Guarantee the application of the commercial policy agreed for the supermarket and ensure a coherent price structure according to the strategy
 
 
 &bull; Review and analyse stock and sales reports and implement corrective action to be taken if necessary
 
 
 &bull; Collaborate regularly with the Merchandising teams to ensure attractive and convenient aisle display for customer
 
 
 
 
 
 Minimum Qualifications/Education
 
 
 &bull; Bachelor&rsquo;s Degree in Business Administration
 
 
 &bull; Master&rsquo;s Degree in in Business Administration is preferred
 
 
 
 
 
 Minimum experience
 
 
 &bull; 8+ years relevant experience in a similar role, 5+ years in a Retail Business
 
 
 
 
 
 Skills
 
 
 &bull; Excellent interpersonal and communication skills
 
 
 &bull; Strong people and negotiation skills - capable to easily build relationships across all levels
 
 
 &bull; Leadership skills
 
 
 &bull; Strong and pragmatic problem solving coupled with analytical capabilities
 
 
 &bull; Highly organized with strong multitasking skills
 
 
 
</div>

Fmcg Store Manager

Amazon

<div>
 
 Description
 
 
 
 The Facilities Supervisor &ndash; Maintenance will have a significant impact on customer experience. The Facilities Supervisor &ndash; Maintenance will have the ability to lead other technicians, design solutions for challenging problems, manage outside contractors, be on call for emergencies, to handle multiple projects and daily activities, and meet time lines. The Facilities Supervisor &ndash; Maintenance will develop plans on how to accomplish engineering departmental goals.
 
 
 Key job responsibilities
 
 
 The Facilities Supervisor &ndash; Maintenance will be responsible for the leadership/development and coaching of the team. Performance Management will be carried out by the Facilities Supervisor &ndash; Maintenance. This role also leads the technical team in providing both a reactive and pro-active maintenance service on all operational equipment and facilities infrastructure within the AMZL Distributions Centers. The role has a direct impact on the site, its productivity and operational success. If equipment is not available or performs badly it minimizes the capacity and throughput of the site.
 
 
 
 Responsibilities Will Include
 
 
 
 <ul>
 <li>
 To provide supervision and leadership to Maintenance Technicians
 </li>
 <li>
 To develop and deliver Preventive Maintenance programs
 </li>
 <li>
 To be experienced in installing, maintaining, and troubleshooting any of the following: relay logic, ladder diagrams, controls components, sensors &amp; scanners, motor starters, relays, limit switches, electronic sensors, servo drives, frequency inverters, linear drives, sorters, mechanical components (rolls, bearing, belts)
 </li>
 <li>
 To act as an ambassador for safety within the team and to promote safe working across the site
 </li>
 <li>
 To support technicians by motivating, providing knowledge and hands on experience
 </li>
 <li>
 To develop and maintain a good working relationship across all levels in the organization
 </li>
 <li>
 Ability to provide enriched feedback to enhance individual performance
 </li>
 <li>
 Ability to prioritize and manage resources under high pressure
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Experience in Electrical/Mechanical/Electronics and Communication/Instrumentation and Controls
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experienced with shift management preferably with multinational background
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC
 
 
 Job ID: A3155027
</div>

Facilities Supervisor - Maintenance Engineering

realme

<div>
 
 Responsibilities：
 
 
 1、Develop and implement content publishing schedules and ensure timely updates.
 
 
 2、Standardize brand voice and visual identity across all store accounts while allowing for local adaptation.
 
 
 3、Support store sales teams with social media guidance and localized content ideas.
 
 
 4、Monitor and analyze account performance data, generate weekly/monthly reports.
 
 
 5、Coordinate with marketing and sales teams to align campaigns with store-level promotions.
 
 
 6、Provide training and support to store staff to improve their content execution and engagement skills
 
 
 
 
 
 Requirements：
 
 
 1. 3-5 years of hands-on social media management experience, with a strong focus on TikTok.
 
 
 2. A creative storyteller able to independently script, produce, and manage the brand's TikTok account end-to-end.
 
 
 3. Excellent briefing skills and a keen ability to identify and leverage local trends and hot topics.
 
 
 4. Data-driven mindset with experience in performance analysis and reporting to guide strategy.
 
 
 5. Fluency in English and Arabic, with the ability to collaborate effectively with marketing and sales teams.
 
</div>

Social Media Marketing Specialist

Explore 75+ Store supervisor in Cairo this February. Find roles across top companies and apply now to boost your career.