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logistics supervisor , amazon last mile operations

store supervisor

Chalhoub Group

<div>
 
 INSPIRE | EXHILARATE | DELIGHT
 
 
 
 For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
 
 
 Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
 
 
 Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work&reg; certification in several markets.
 
 
 Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040.
 
 
 
 What You'll Be Doing
 
 
 
 <ul>
 <li>
 Lead by example and represent the brand by communicating its values and philosophy though all activities and interactions with customers and other team members
 </li>
 <li>
 Follow all appropriate Retail policies, processes, and standard operating procedures to ensure that work is done in a systematic and consistent manner.
 </li>
 <li>
 Build and maintain guest experience standards in order to build strong loyalty.
 </li>
 <li>
 Assist in the achievement of the store's sales target by collaborating with the sales executive team to generate sales through high-selling techniques.
 </li>
 <li>
 Execute and Participate in projects and community events and activities with minimal supervision.
 </li>
 <li>
 Stay ahead of latest trends, products and competitors and share feedback with the store manager and relevant stakeholders in the back-office team.
 </li>
 <li>
 Team Management and Support
 </li>
 <li>
 Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the store manager and HR teams.
 </li>
 <li>
 Understand and communicate the organization&rsquo;s priorities to ensure team&rsquo;s alignment with Group&rsquo;s objectives
 </li>
 <li>
 Assist the Store Manager in defining areas of responsibility for each sales team member and manage, engage and guide the team reporting to the Store Manager
 </li>
 <li>
 Create and maintain schedule to ensure full coverage of the shop &fllig;oor and maintain grooming standards of the staff
 </li>
 <li>
 Customer Centricity
 </li>
 <li>
 Implement and promote exceptional customer service in stores to boost sales and build customer trust and loyalty.
 </li>
 <li>
 Manage VIP Guests relationships
 </li>
 <li>
 Manage all customer complaints effectively to ensure efficient operations and consistent exceptional customer service.
 </li>
 <li>
 Operational Excellence
 </li>
 <li>
 Maintain all operating standards by ensuring cleanliness, high visual merchandising standards and stock replenishments are done as per the brand&rsquo;s VM guidelines
 </li>
 <li>
 Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Business Whatsapp, etc.)
 </li>
 <li>
 Assist the Store Manager in preparing for inventory audit and enter all received goods in Baan inventory to ensure proper record of all stock movements
 </li>
 <li>
 Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines. And escalate complex issues to the Store Manager to ensure that the issue is closed efficiently and in a timely manner.
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Need To Succeed
 
 
 
 <ul>
 <li>
 Min 5 years of Experience in Beauty, preferably in a managerial position
 </li>
 <li>
 Excellent communication and leadership skills
 </li>
 <li>
 Good English Language
 
 
 </li>
 </ul>
 
 What We Can Offer You
 
 
 
 With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
 
 
 We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
 
 
 
 We Invite All Applicants to Apply
 
 
 
 It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
 
 
 We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
</div>

Store Supervisor - MAC Cosmetics - Mall of Egypt

Magnet

<div>
 
 
 Industry:
 
 Fashion Retail
 
 
 
 Location:
 
 Bahrain
 
 
 
 
 
 
 About the Role:
 
 
 
 We&rsquo;re hiring a talented and experienced
 
 Store Manager
 
 to join our retail operations in
 
 Bahrain
 
 . You&rsquo;ll lead a dynamic store team, drive business performance, elevate customer experience, and ensure alignment with brand and operational standards.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Achieve sales targets and optimize store KPIs (ATV, UPT, Conversion Rate)
 </li>
 <li>
 Manage daily store operations, staffing, scheduling, and team development
 </li>
 <li>
 Ensure stock accuracy, loss prevention, and proper stock replenishment
 </li>
 <li>
 Oversee visual merchandising and store presentation in coordination with VM team
 </li>
 <li>
 Lead by example in delivering top-tier customer service
 </li>
 <li>
 Maintain operational compliance, audit readiness, and cash management
 </li>
 <li>
 Collaborate with logistics, HR, finance, and product teams to ensure operational efficiency
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 3+ years of experience as a Store Manager in fashion retail
 </li>
 <li>
 Strong leadership, team development, and performance management skills
 </li>
 <li>
 Commercially driven with excellent understanding of retail metrics
 </li>
 <li>
 Bachelor&rsquo;s degree in business, Marketing, or related field
 </li>
 <li>
 Fluent in both Arabic and English
 </li>
 <li>
 Proficient in MS Office and POS systems
 </li>
 <li>
 Willing to relocate to Bahrain
 </li>
 </ul>
</div>

Store Manager – Fashion Retail | Bahrain

<div>
 
 
 Industry:
 
 Fashion Retail
 
 
 
 Location:
 
 Kuwait
 
 
 
 
 
 
 About the Role:
 
 
 
 We&rsquo;re hiring a talented and experienced
 
 Store Manager
 
 to join our retail operations in
 
 Kuwait
 
 . You&rsquo;ll lead a dynamic store team, drive business performance, elevate customer experience, and ensure alignment with brand and operational standards.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Achieve sales targets and optimize store KPIs (ATV, UPT, Conversion Rate)
 </li>
 <li>
 Manage daily store operations, staffing, scheduling, and team development
 </li>
 <li>
 Ensure stock accuracy, loss prevention, and proper stock replenishment
 </li>
 <li>
 Oversee visual merchandising and store presentation in coordination with VM team
 </li>
 <li>
 Lead by example in delivering top-tier customer service
 </li>
 <li>
 Maintain operational compliance, audit readiness, and cash management
 </li>
 <li>
 Collaborate with logistics, HR, finance, and product teams to ensure operational efficiency
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 3+ years of experience as a Store Manager in fashion retail
 </li>
 <li>
 Strong leadership, team development, and performance management skills
 </li>
 <li>
 Commercially driven with excellent understanding of retail metrics
 </li>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, or related field
 </li>
 <li>
 Fluent in both Arabic and English
 </li>
 <li>
 Proficient in MS Office and POS systems
 </li>
 <li>
 Willing to relocate to Kuwait
 </li>
 </ul>
</div>

Store Manager – Fashion Retail | Kuwait

Al-Futtaim Automotive

<div>
 
 Job Requisition ID:
 
 170805
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A&rdquo;rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
 
 
 
 Overview Of The Role
 
 
 
 The
 
 Store Manager
 
 is responsible for the overall operational performance of the store, driving strategic decision-making to ensure the store meets its sales, customer service, and operational goals. The role combines leadership with hands-on management, ensuring a high standard of store performance, compliance with company policies, and an exceptional customer experience. The
 
 Store Manager
 
 will lead the team in maintaining operational efficiency, improving sales performance, and upholding store standards, all while fostering a positive and engaging environment for both staff and customers.
 
 
 
 What you will do: -
 
 
 
 
 Description Of Accountability
 
 
 
 
 Drive store sales and profit
 
 
 
 <ul>
 <li>
 Develop and execute strategies to meet and exceed sales targets and profitability goals for the store.
 </li>
 <li>
 Monitor daily and weekly sales performance, adjusting strategies based on customer demand, competitor activity, and market trends.
 </li>
 <li>
 Maximize sales opportunities through effective product placement, promotions, and upselling techniques.
 </li>
 <li>
 Constantly review sales performance and key performance indicators to identify opportunities for sales growth.
 </li>
 <li>
 Ensure efficient inventory management to minimize stock-outs and overstock situations that could impact sales.
 
 
 </li>
 </ul>
 
 Develop a Strong and Engaged Team
 
 
 
 <ul>
 <li>
 Lead, motivate, and coach a high-performing store team, fostering a positive and inclusive workplace culture.
 </li>
 <li>
 Recruit, train, and onboard new team members, ensuring they are well-equipped to perform their roles effectively.
 </li>
 <li>
 Conduct regular performance reviews, providing feedback, recognition, and professional development opportunities to team members.
 </li>
 <li>
 Identify and develop high-potential staff members for future leadership roles within the organization.
 
 
 </li>
 </ul>
 
 Deliver High Level of Customer services
 
 
 
 <ul>
 <li>
 Set a high standard for customer service, ensuring that all team members provide exceptional service that aligns with the brand&rsquo;s values.
 </li>
 <li>
 Address customer complaints and concerns promptly, ensuring issues are resolved in a positive and professional manner.
 </li>
 <li>
 Ensure the store environment is welcoming and customer-friendly, with staff always ready to assist and engage customers.
 </li>
 <li>
 Implement customer feedback mechanisms to continuously improve service quality and customer satisfaction
 
 
 </li>
 </ul>
 
 Drive Operational &amp; Service Excellence
 
 
 
 <ul>
 <li>
 Oversee day-to-day store operations, ensuring tasks such as stock replenishment, cash handling, and store maintenance are carried out efficiently.
 </li>
 <li>
 Ensure all operational processes are in place, from inventory management to health and safety procedures.
 </li>
 <li>
 Ensure all trading and safely processes and practices are embedded within the daily routine of the team.
 </li>
 <li>
 Maintain the highest level of service excellence by training the team on operational best practices and troubleshooting operational issues
 
 
 </li>
 </ul>
 
 Deliver excellent visual standards
 
 
 
 <ul>
 <li>
 Ensure the store meets visual merchandising standards, ensuring product displays are clean, attractive, and aligned with brand guidelines.
 </li>
 <li>
 Regularly check the store&rsquo;s visual presentation to ensure it&rsquo;s up-to-date and optimized for customer engagement.
 </li>
 <li>
 Collaborate with the VM team to ensure that in-store displays reflect seasonal trends, promotions, and sales target
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful
 
 
 
 <ul>
 <li>
 Able to handle Complexity
 </li>
 <li>
 Excellent Planning and Organizing Skills
 </li>
 <li>
 Attention to Detail
 </li>
 <li>
 Product Confident
 </li>
 <li>
 Good Communicator
 </li>
 <li>
 Optimistic Attitude
 </li>
 <li>
 Knowledge of SAP an additional advantage
 
 
 </li>
 </ul>
 
 What Equips You For The Role
 
 
 
 <ul>
 <li>
 Degree with at least 5-6 years retail experience managing store in an operational/administrative role.
 </li>
 <li>
 Experience in implementing successful sales strategies and tactics with Proven Track Record of Sales and Profitability Achievement.
 </li>
 <li>
 Effective communication and interpersonal skills to effectively engage with team members at all levels
 </li>
 <li>
 Demonstrated commitment to putting the customer first, Ability to resolve customer issues and delivering outstanding service.
 </li>
 <li>
 Strong organizational and problem-solving skills to manage complex operational challenges effectively.
 
 
 </li>
 </ul>
 We&rsquo;re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
 
 
 Before you click &ldquo;apply&rdquo;: Please read the job description carefully to ensure you can confidently demonstrate
 
 why
 
 this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
 
 
 As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
</div>

Store Manager | Retail | Marks & Spencer | Mall of Egypt | Egypt

Sharaf DG Egypt

<div>
 
 This Role responsible for serving customers on the floor and assisting the operations Manager in the effective running of the store in order to ensure the highest standards of customer service are achieved and maintained.
 
 
 
 
 
 Responsibilities:
 
 <ul>
 <li>
 Communicates store targets to the team and drives sales to achieve financial objectives
 </li>
 <li>
 Maintains proper loss prevention standards and ensures compliance with cash handling, fraud and theft of products
 </li>
 <li>
 Oversees and monitors all point of sales activities in the store which includes - sales transactions, tracking customer orders and payments, registering sale and maintaining inventory updates, providing service, handling returns and refunds, gathering consumer data for feedback&rsquo; etc.
 </li>
 <li>
 Oversees cash transaction entry and management (petty cash, point of sales (POS) cash elements, change floats)
 </li>
 <li>
 Regularly audits own store administration and resolves any issues; assists in carrying out annual stock counts and spot checks
 </li>
 <li>
 Monitors and handles customer complaints and take corrective action in line with policy; resolves customer complaints and responds to feedback in a timely and professional manner
 </li>
 <li>
 Tracks and evaluates brands sales performance, research market trends and competitor trading activities to identify critical business factors and propose action plans to increase sales and profitability
 </li>
 <li>
 Monitors and analyzes sales reports and provides insights to maximize stock potential; reports on the performance of new and core collections
 </li>
 <li>
 Maintains window and in-store displays to a high standard in line with merchandising guidelines
 </li>
 <li>
 Oversees and monitors the inventory management in the store ( stock availability, order management, back store management, stock movement within store)
 </li>
 <li>
 Ensures accurate stock merchandise and management (stock ageing , stock loss, space management) within the store
 </li>
 <li>
 Coordinates with facilities department on repairs or replacements of furniture or equipment; supports company maintenance standards/programs to optimize asset life
 </li>
 <li>
 Maintains staffing levels consistent with operational needs to ensure exceptional customer service; prepares schedules and ensures adequate shift coverage
 </li>
 <li>
 Ensures seasonal peaks, important promotional events are taken account of when preparing forecasts and staff rosters
 </li>
 <li>
 Defines goals and key performance indicators for each member of the team and ensures effective implementation of the Sharaf DG performance management process
 </li>
 </ul>
 
 
 <ul>
 <li>
 Develops talent within the team by providing guidance, mentoring and coaching to achieve the defined goals Drives a culture of feedback and coaching in the store by providing feedback on an ongoing basis, identifying development needs and coaching the employees on the areas of improvement
 </li>
 </ul>
 
 
 
 
 Qualifications:
 
 <ul>
 <li>
 Degree in Business Administration
 </li>
 <li>
 years relevant experience in a similar role, 5+ years in a Retail Business
 </li>
 <li>
 people and negotiation skills
 </li>
 <li>
 organized with strong multitasking skills
 </li>
 </ul>
 
 
</div>

Assistant Store Manager

Majid Al Futtaim

<div>
 
 
 JOB TITLE
 
 
 
 Customer Service Associate | MAF Properties | West Region
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 The position is responsible of supervising the Customer Service Team including efficient management of the Information Desk, ensuring that all customer service-related activities are carried out in accordance with the set policies and guidelines and to the highest level of service standards.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Customer Service Operations: Oversee smooth functioning of info kiosks by staying informed on mall services, store locations, and promotional activities; step in for Customer Service Officers when needed.
 </li>
 <li>
 Team Management &amp; Grooming: Ensure the Customer Service team adheres to company grooming standards and operational policies; escalate issues as necessary.
 </li>
 <li>
 Customer Complaint Handling: Assist the Customer Service Supervisor in addressing and resolving customer complaints promptly in line with policies.
 </li>
 <li>
 Cash Handling &amp; Reconciliation: Manage daily gift card cash handling, ensure accurate reconciliation, and follow Finance protocols for deposits.
 </li>
 <li>
 Sales &amp; Inventory Targets: Achieve yearly gift card sales targets, maintain accurate stock levels, and ensure zero discrepancies in inventory and cash.
 </li>
 <li>
 Training &amp; Development: Conduct regular training and performance reviews for the Customer Service team to build capability and maintain service standards.
 </li>
 <li>
 Communication &amp; Coordination: Maintain effective communication with tenants, maintenance, and security teams to support overall mall operations.
 </li>
 <li>
 Materials &amp; Directory Management: Ensure brochures are well-stocked and tidy, and update mall directories monthly.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree from a recognized university.
 </li>
 <li>
 4 to 6 years of proven experience in Customer Service, preferably within a well-established shopping center or luxury hotel environment in Egypt.
 </li>
 <li>
 Strong verbal and written communication skills.
 </li>
 <li>
 Demonstrated experience in leading and managing teams.
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Customer Service Team Leader

Breadfast

<div>
 
 Dark store manager is an intense, fast paced, day to day hands on role, handling the dark stores which are the key cornerstones that carry the whole E2E supply chain for Breadfast. This dynamic role is heavily invested in operations, customer experience &amp; service levels, quality assurance, financials and talent development for the full dark store team.
 
 
 
 
 
 
 What you'll do:
 
 
 <ul>
 <li>
 Managing daily operations within the dark store, enabling customer orders fullfilment at targeted service levels.
 </li>
 <li>
 Managing the last mile delivery operations including fleet optimization &amp; assigning.
 </li>
 <li>
 Owning the overall inventory management for all stocks on ground.
 </li>
 <li>
 Designing and optimizing the storage, handling and order fulfillment processes.
 </li>
 <li>
 Owning the full financials of the dark store including cost optimization projects and unit economics studies.
 </li>
 <li>
 Ensuring safety &amp; quality compliance across the full premises.
 </li>
 <li>
 Building and delivering the talent development program for all operations and last mile team within the dark store organization.
 </li>
 </ul>
 
 
 
 
 
 Job Requirements:
 
 
 <ul>
 <li>
 Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field
 </li>
 <li>
 Knowledge of warehouse software packages and MS Office proficiency.
 </li>
 <li>
 Familiarity with technology solutions in logistics and supply chain management
 </li>
 <li>
 Proven experience in fulfillment center management and last mile delivery operations.
 </li>
 <li>
 Strong problem-solving skills.
 </li>
 <li>
 Excellent leadership and communication skills.
 </li>
 <li>
 Ability to thrive in a fast-paced and dynamic work environment.
 </li>
 </ul>
</div>

Dark Store Manager

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