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strategic account director

Johnson Controls Arabia

<div>
 <p>
  <strong>
   Job Summary
  </strong>
  The Strategic Account Manager will support the Strategic Account Management (SAM) function by managing relationships with a portfolio of Johnson Controls Arabia&rsquo;s (JCA) key clients. The role focuses on strengthening client engagement, identifying growth opportunities, and supporting the execution of account strategies designed to drive recurring revenue and long-term partnerships. Working under the guidance of the Head of SAM, the Strategic Account Manager will collaborate closely with internal stakeholders across Sales, Business Development, Marketing, Engineering, Factory, and Product teams to ensure JCA delivers integrated solutions aligned with client needs. The ideal candidate combines strong relationship management skills, technical understanding of JCA&rsquo;s portfolio, and the ability to coordinate internally to deliver value for strategic clients.
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
  Client Relationship Management
 </p>
 <p>
  &bull; Manage relationships with assigned strategic accounts, including large government entities, PIF companies, and major private-sector clients.
 </p>
 <p>
  &bull; Serve as a key contact for assigned accounts, ensuring strong engagement and responsiveness.
 </p>
 <p>
  &bull; Understand client business priorities, operational challenges, and industry dynamics to identify opportunities for collaboration.
 </p>
 <p>
  &bull; Maintain regular communication with clients to gather feedback, provide updates, and support ongoing projects.
 </p>
 <p>
  <strong>
   Account Strategy Execution
  </strong>
 </p>
 <p>
  &bull; Support the Head of SAM in executing strategic account plans designed to strengthen long-term partnerships and drive revenue growth.
 </p>
 <p>
  &bull; Identify opportunities to introduce JCA&rsquo;s broader portfolio of solutions and services across existing accounts.
 </p>
 <p>
  &bull; Monitor market developments, client priorities, and competitor activities that may affect strategic accounts.
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <p>
  &bull; Bachelor&rsquo;s degree in Engineering, Business Administration, or a related field.
 </p>
 <p>
  &bull; 5-8 years of experience in account management, consulting sales, or business development roles. &bull; Experience working with large enterprise clients, government entities, or infrastructure projects is preferred.
 </p>
 <p>
  &bull; Basic technical understanding of HVAC systems and smart building technologies is an advantage. &bull; Strong interpersonal and relationship management skills.
 </p>
 <p>
  &bull; Excellent communication, presentation, and coordination abilities
 </p>
 <p>
  . &bull; Experience working with CRM systems such as Salesforce. &bull; Proficiency in Arabic and English is required.
 </p>
</div>


Strategic Account Executive (SAM)

Hitachi Energy

<div><p><b>Description</b>
</p><p><b>The opportunity</b></p><p>
As the Strategic Engagement Leader for the Global Account Management function in Hitachi Energy, your primary responsibility will be to drive the development of a strategic business partnership with the top 100 customers (Accounts) and their assigned Account Team Leaders.</p><p>
You will be measured on the relevance of our strategic account plans to our customers&rsquo; business objectives and their continuous evolution as our top 100 customers&rsquo; business objectives evolve.</p><p>
In this role, you will report to the Global Head of Acccount Management for Hitachi Energy.</p><p>
Our leaders are the engine to bring inclusion and diversity of thought to life and we need you to be a part of our journey!</p><p></p><p><b>
How you'll make an impact</b></p><ul><li><p>
Support the Account Team Leaders in building, validating and monitoring the Strategic Business Objectives and Strategic Actions with customers and internal stakeholders</p></li><li><p>
Encourage the sharing and reuse of best practices between accounts</p></li><li><p>
Report on quarterly basis of the aggregated strategic engagement to Business Units, segment managers, business regions and countries</p></li><li><p>
Ensure the Strategic Actions are connected and contribute to the Country Strategic Plans</p></li><li><p>
Align and coordinate actions of the top 100 accounts with account management leadership teams in regions</p></li><li><p>
Support top 100 Account Team Leaders and stakeholders in building and maintaining a strong relationship at senior levels with key customers, policy makers and other decision makers</p></li></ul><p></p><p><b>
Your background</b></p><ul><li><p>
At least 10+ years of experience in strategic account management, business consulting, or senior customer‑facing roles within the energy, infrastructure, or related sectors.</p></li><li><p>
Demonstrated experience managing large, complex customer accounts in the energy or related infrastructure sectors</p></li><li><p>
Proven experience in international strategic engagement with senior business leaders</p></li><li><p>
Confident operating in complex industry and policy networks, with a strong ability to influence, connect and drive strategic dialogue</p></li><li><p>
Passionate about helping others develop, with the ability to coach, guide and elevate the strategic capabilities of account teams</p></li><li><p>
Strong appetite for knowledge sharing, collaboration and cross-functional alignment</p></li><li><p>
Agile, relationship-driven communicator with the ability to influence diverse stakeholders at different levels</p></li></ul><p></p><p><b>
More about us</b></p><p>
We pride ourselves on offering a holistic range of competitive benefits to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us, in work and out.</p><p></p><h2 class="jobSectionHeader"><b>
Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a </b><b>general inquiry form</b><b> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</b></h2><p></p><h2 class="jobSectionHeader"><b>
This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.</b></h2></div><p></p>

Strategic Accounts Engagement Leader

Johnson & Johnson

<div><p>At Johnson &amp; Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.</p><p>
As guided by Our Credo, Johnson &amp; Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson &amp; Johnson, we respect the diversity and dignity of our employees and recognize their merit.</p><p><b>
Job Function:
</b></p>Market Access<p><b>
Job Sub Function:
</b></p>Health Economics Market Access<p><b>
Job Category:</b></p>
People Leader<p><b>
All Job Posting Locations:</b></p>
Riyadh, Saudi Arabia<p><b>
Job Description:</b></p><div><h3 class="jobSectionHeader"><b>
About Innovative Medicine
</b></h3></div><div><p>Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.</p><p>
Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.</p><p>
Learn more at https://www.jnj.com/innovative-medicine</p><p>
Johnson &amp; Johnson Innovative Medicine is hiring a <b>Head of Strategic Account Management</b><b> </b>in our <b>Market Access</b> team department located in <b>Riyadh, Saudi Arabia.</b></p><h3 class="jobSectionHeader"><b>
Summary of the job:</b></h3><p>
The Head of Strategic Account Management (SAM) at Johnson &amp; Johnson is responsible for leading the development and execution of the SAM strategy in alignment with cross-functional teams such as Marketing, Sales, and HEMAR. This role encompasses business planning, key stakeholder engagement, negotiation, and financial performance within assigned key accounts. The SAM Lead will focus on building long-term partnerships with healthcare institutions, regulators, and key opinion leaders while ensuring optimal pricing, formulary inclusion, and tender success. Moreover, the SAM Lead will mentor and coach the SAM team to achieve overall business objectives.</p><div><h3 class="jobSectionHeader"><b>
Duties &amp; Responsibilities</b></h3><ul><li><b>Strategic Leadership &amp; Business Planning:</b></li></ul><ul><li><p>
Develop and execute the SAM strategy, ensuring alignment with Johnson &amp; Johnson&rsquo;s business objectives.</p></li><li><p>
Set business plans, priorities, budgets, and performance objectives for key accounts in collaboration with Marketing, Sales, and HEMAR Leads.</p></li><li><p>
Allocate and organize resources to support business plans and ensure financial objectives are met.</p></li><li><p>
Monitor market trends and translate them into customer-centric business proposals.</p></li><li><p>
Brief the Saudi Leadership Team on healthcare customer environment changes and strategic opportunities.</p></li><li><b>Strategic Account &amp; Stakeholder Management:</b></li></ul><ul><li><p>
Serve as a point of contact for C-suite executives in assigned key accounts.</p></li><li><p>
Build and sustain long-term partnerships with healthcare institutions, regulators, and key opinion leaders.</p></li><li><p>
Lead negotiations on pricing, formulary inclusion, and tender management in collaboration with HEMAR Leads.</p></li><li><p>
Orchestrate listing and reimbursement strategies for strategic brands.</p></li><li><p>
Support tender operations during negotiation and pricing phases.</p></li><li><b>Cross-Functional Collaboration &amp; Execution:</b></li></ul><ul><li><p>
Lead cross-functional account teams to develop and implement account business plans.</p></li><li><p>
Work closely with HEMAR Leads to develop health economic models and value propositions.</p></li><li><p>
Collaborate with Marketing, Sales and MAF to ensure tactical plans align with business strategy.</p></li><li><p>
Communicate customer insights to internal stakeholders to drive business opportunities.</p></li><li><b>Team Leadership &amp; Development:</b></li></ul><ul><li><p>
Provide leadership, coaching, and mentorship to Strategic Account Managers (SAMs).</p></li><li><p>
Ensure the SAM team is properly staffed, motivated, and highly performing.</p></li><li><p>
Drive capability development within the SAM team.</p></li><li><b>Performance &amp; Financial Accountability:</b></li></ul><ul><li><p>
Own and deliver Key Account business goals.</p></li><li><p>
Achievement of account plans and required financial results.</p></li><li><p>
Lead the SAM team to Identify and prioritizes all potential accounts across the kingdom, in alignment with business strategy, and builds strong business relationships with all relevant external stakeholders, including, but not limited to, planners, purchasing members, clinical pharmacists, supply department, hospital store managers, etc., to position Johnson and Johnson as a strategic partner.</p></li><li><p>
Lead the SAM team to Optimize the products availability across all sectors, avoid stock rupture, excess inventory, or expiries.</p></li></ul><div><h3 class="jobSectionHeader"><b>
Main interactions and reporting:</b></h3><p><b>
INTERNAL</b></p><ul><li><p>
HEMAR Leads</p></li><li><p>
Tenders &amp; Pricing</p></li><li><p>
Marketing</p></li><li><p>
Commercial</p></li><li><p>
Medical</p></li><li><p>
Operations Team</p></li><li><p>
Supply chain</p></li></ul><p><b>
EXTERNAL</b></p><ul><li><p>
Head of Pharmacy</p></li><li><p>
Clinical Pharmacist</p></li><li><p>
Pharmacists</p></li><li><p>
Planners</p></li><li><p>
Head of Purchasing</p></li><li><p>
Distributors</p></li><li><p>
NUPCO</p></li><li><p>
MOH</p></li></ul><h3 class="jobSectionHeader"><b>
Qualifications</b></h3><ul><li><p><b>
Education:</b> Bachelor&rsquo;s degree in Pharmaceuticals Science is required. Post graduate studies is a plus.</p></li><li><p><b>
Years of Experience:</b> around +8 years in pharmaceutical companies with at least 5 years&rsquo; experience in Key account management &amp; Access.</p></li><li><p>
Previous experience in key account management and leading key accounts like MOH is required.</p></li><li><p>
Previous people management is required.</p></li><li><p><b>
Language:</b> English/ Arabic</p></li><li><p><b>
Location:</b> Riyadh - KSA</p></li></ul><div><p><b>
Core Skills</b></p><ul><li><p>
STORYTELLER - Delivering inspirational and memorable stories that motivate people to act by being clever communicator</p></li><li><p>
EXPLORER - Being relentlessly curious about our customers, Payers and patients journey, Health Care System trends and the healthcare landscape to drive better business with Operational Excellence and sense of urgency</p></li><li><p>
DISTILLER - Synthesizing and translating data and information, to extract and apply powerful insights into effective strategies specially the health economic health eco system data with strong analytical business acumen</p></li><li><p>
VALUE CREATOR - Developing differentiated solutions to improve stakeholder outcomes with Strong business acumen and entrepreneurial mindset to shape the market</p></li><li><p>
PREDICTOR - Shaping the bigger picture and developing strategies to win the future with customer centricity mindset</p></li><li><p>
DISRUPTOR - Taking bold leaps forward to achieve a sustainable competitive advantage with strong execution and results oriented mindset</p></li><li><p>
ORCHESTRATOR - Knowing, prioritizing, and applying the right mix of business levers to win today Compliant, accountable mindset with the Ability to effectively manage and execute complex, multi-disciplinary projects with exceptional negotiation skills</p></li><li><p>
COLLABORATOR - Building trusted internal and external partnerships to create business impact in a multi-cultural, cross countries, Matrix networks environment with and without authority along with proven People leadership skills in development, Inclusion and coaching for peers</p></li><li><p>
Dissuasion Maker</p></li><li><p>
Presentation Skills</p></li><li><p>
Leadership</p></li><li><p>
Proactivity Mindset</p></li></ul></div></div></div></div><p><b>
Required Skills:
</b></p><p><b>Preferred Skills:</b></p>
Agility Jumps, Commercial Awareness, Competitive Landscape Analysis, Developing Others, Global Market, Health Economics, Health Intelligence, Inclusive Leadership, Leadership, Market Knowledge, Market Opportunity Assessment, Operations Management, Performance Measurement, Pricing Strategies, Regulatory Compliance, Report Writing, Strategic Change, Team Management</div>

Head of Strategic Account Management

Thomson Reuters

<div>
 Thomson Reuters is the global market leader in content, AI and software solutions.
 <br/>
 <br/>
 We empower legal &amp; Tax professionals within law firms, corporates, governments, and academic institutions with intelligent data and software solutions that help in making confident decisions and reinventing the way they do their work.
 <br/>
 <br/>
 Thomson Reuters is looking for a Strategic Account Manager, Legal for MENA region based in Saudi Arabia (Riyadh) to cover the whole legal solutions portfolio.
 <br/>
 <br/>
 <strong>
  Please note that fluency in English and Arabic is required for this role.
  <br/>
  <br/>
 </strong>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 In this role as a Strategic Account Manager, Legal for MENA region, you will:
 <br/>
 <br/>
 <ul>
  <li>
   Act as an expert for legal tech/AI solutions and advise clients to improve work efficiency.
  </li>
  <li>
   Sell TR legal solutions to existing and new clients within the designated territory.
  </li>
  <li>
   Maintain deep knowledge of the designated accounts/territory and the clients&rsquo; workflow and challenges.
  </li>
  <li>
   Strategically develop, execute and maintain a growth-centric business plan and own overall strategy for revenue growth.
  </li>
  <li>
   Develop strong, high level, contact network within the designated territory including C and E level executives and department heads.
  </li>
  <li>
   Establish strong, long-term customer relationships and identifies new business opportunities and maintains relationships with key decision makers.
  </li>
  <li>
   Apply knowledge of business and its constituent workflows to conceive and position value-added solutions to promote sales and revenue growth.
  </li>
  <li>
   Maintain accurate pipeline on salesforce for forecast and reporting purposes.
  </li>
  <li>
   Maintain up to date product knowledge on all products and solutions.
  </li>
  <li>
   Serve as a business advisor to promote long term relationships with the client and drives overall customer satisfaction.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About You
  <br/>
  <br/>
 </strong>
 To be considered for this role as a Strategic Account Manager, Legal for MENA region, you will have:
 <br/>
 <br/>
 <ul>
  <li>
   Experience working with (Corporates, governments, and law firms) in MENA markets.
  </li>
  <li>
   Strong sales experience, preferably within the legal/regulatory / SAS related field with a legal/ technology/business educational background or related field.
  </li>
  <li>
   Fluency in Arabic and English.
  </li>
  <li>
   Strong understanding of customers and their business model and workflows.
  </li>
  <li>
   Strong relationship building skills and experience in establishing C level relationship.
  </li>
  <li>
   Proven commercial experience in a customer facing environment required.
  </li>
  <li>
   Problem solving skills and ability to understand, articulate, structure and solve client needs.
  </li>
  <li>
   Presentation and communication skills: ability to deliver presentations and communicate at all levels within an organization.
  </li>
  <li>
   Strong collaboration skills &amp; strong interpersonal skills.
  </li>
  <li>
   Self-confident and comfortable working under limited supervision.
  </li>
  <li>
   A desire to compete and win business in a team setting.
  </li>
  <li>
   Wide contact network across MENA region would be an advantage
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What&rsquo;s in it For You?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Hybrid Work Model: We&rsquo;ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
  </li>
  <li>
   Flexibility &amp; Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
  </li>
  <li>
   Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow&rsquo;s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
  </li>
  <li>
   Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
  </li>
  <li>
   Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
  </li>
  <li>
   Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
  </li>
  <li>
   Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
 <br/>
 <br/>
 We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
 <br/>
 <br/>
 As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
 <br/>
 <br/>
 We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.
 <br/>
 <br/>
 Learn more on how to protect yourself from fraudulent job postings here.
 <br/>
 <br/>
 More information about Thomson Reuters can be found on thomsonreuters.com.
 <br/>
 <br/>
</div>


Strategic Account Manager

WebEngage

<div><div><b>About WebEngage:</b></div><div>
WebEngage is an enterprise-grade customer engagement and retention platform that helps global brands across industries such as e-commerce, fintech, travel, edtech, gaming, media, and consumer apps. and turn data into measurable revenue impact.</div><div>
Trusted by 800+ brands globally, we have strong presence in India, UAE, KSA, SEA, Europe and beyond.</div><div>
WebEngage powers intelligent, real-time engagement across the entire customer lifecycle.</div><ul><li>
We are built for scale.</li><li>
We are built for complexity.</li><li>
We are built for outcomes.</li></ul><div>
At our core, WebEngage is a full-stack retention operating system that combines:</div><ul><li>
A powerful Customer Data Platform (CDP)</li><li>
Real-time behavioral segmentation and intelligence</li><li>
Omnichannel journey orchestration</li><li>
AI-driven personalization and recommendations</li><li>
Deep analytics, experimentation, and revenue attribution</li><li>
WebEngage BLACK: our AI-native layer that brings Agentic capabilities to engagement.</li></ul><div>
Learn more about us at http://webengage.com</div><div></div><div><b><br>
Responsibilities:<br>
</b></div><div></div><br>
<ul><li>Manage top enterprise accounts and drive revenue
</li><li>Responsible for managing existing business and cross/up-sell in same account as well as group accounts (large enterprise clients/prospects) (Automation, Consumables, Custom Analytics, etc)
</li><li>Strategic account mapping at different levels to establish and nurture relationships with key stakeholders at the client side including CXOs
</li><li>Participate in and conduct Executive Business Reviews (EBRs)
</li><li>Analyse business potential, conceptualize and execute strategies to drive sales and achieve desired targets Implement processes to improve on the quality of deliverables and reduce turnaround time
</li><li>Responsible for conflict resolution and compliance on client deliverables and revenue
</li><li>Identification of client goals and representing their interest to internal teams
</li><li>Work closely with the project and CSM team in order to maintain a continuous knowledge of project/account status so as to identify potential issues and/or opportunities related to the project/account
</li><li>Proactively identify any risk in Enterprise accounts
</li><li>Help drive customer references and case studies, and increase speaker participation, etc.
</li>Provide strong account management to existing clients, offering support and keeping them abreast of new products and services that could be of value to their business<br>
<li>
</li></ul><div></div><br>
<div><b>Requirements:</b></div><ul><li>
4+ years of experience with at least 4 years relevant work experience in a customer-facing role (customer success or account management) in a SaaS setup
</li><li>Must Have - The candidate should be proficient in reading, writing and speaking Arabic
</li><li>Preferably a Masters degree in Business Administration
</li><li>Domain - Experience with analytics, data, databases or business intelligence preferred
</li><li>Go-Getter - Willing to go the extra mile with a strong work ethic; self-directed and resourceful
</li><li>Excellent Communication - You know what to say and more importantly, how to say it</li><li>
Experience in Digital Marketing products will be an added advantage</li></ul><div></div><div><b><br>
Life at WebEngage:
</b></div><ul><li>We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly &amp; quarterly town hall meetings.
</li><li>A highly inclusive work culture that promotes a relaxed, creative and productive environment.
</li>Practice autonomy, open communication, growth opportunities,while maintaining a perfect work-life balance<br>
<li>
</li></ul><div></div><br>
<div><b>Perks &amp; Benefits:
</b></div><ul><li>Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship (Macbook for Engagers!)
</li>Get the best in class medical insurance (with Covid Care facilities), programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)<br>
<li>
</li></ul><div></div><br>
<div><b>Explore more here:
</b></div><ul><li>https://youtu.be/Y0HjfyMjUpg
</li><li>https://linkedin.com/company/webengage
</li><li>https://twitter.com/WebEngage?s=09<br>
</li></ul><div></div><br>
<div><b>Do you think you fit the bill? Come along, letʼs redefine the future of Marketing Automation!
</b></div><div>WebEngage aims to be an equal opportunity employer. We strongly believe that when people feel respected and included they can be more creative, innovative, and successful. We believe that change is the only constant and are in the process and will continue to be in process with changing times to adapt and advance diversity and inclusion. We take affirmative action to ensure equal opportunity and complete non-disclosure of all applicants without any regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other characteristics not mentioned hereinabove which are protected under the law of the soil.</div></div>

Account Director

Sealights

<div><div>Account Director - Riyadh KSA</div><div>
Who We Are</div><div></div><div>
At Tricentis, we&rsquo;re redefining what&rsquo;s possible in software testing and quality engineering. Our AI-driven, codeless, and continuous testing platform empowers enterprises to accelerate innovation, deliver higher-quality releases, and transform digital velocity at scale.</div><div></div><div>
Recognized as a global leader by Gartner, Forrester, and IDC, Tricentis partners with the world&rsquo;s largest and most innovative companies. We&rsquo;re a team of curious learners, ambitious achievers, and collaborative competitors who believe in constant growth&mdash;both for our customers and ourselves.</div><div></div><div>
If you&rsquo;re motivated by challenge, feedback, and the pursuit of excellence, you&rsquo;ll thrive here.</div><div></div><div>
About the Role</div><div>
We&rsquo;re looking for an accomplished and strategic Account Director to join the Tricentis Enterprise Sales team. In this role, you&rsquo;ll lead high-value sales cycles with some of the world&rsquo;s largest organizations, building long-term, trusted relationships with senior executives and driving transformational business outcomes through Tricentis&rsquo; testing and automation solutions.</div><div></div><div>
You&rsquo;ll bring deep enterprise sales expertise, a strong grasp of forecasting and pipeline discipline, and the leadership presence to influence at the C-suite level. This is an exciting opportunity for a seasoned sales professional who thrives on complexity, strategy, and delivering measurable impact.</div><div></div><div>
What You&rsquo;ll Do</div><ul><li><div>
Own and expand strategic enterprise accounts &mdash; identifying new business opportunities, building executive relationships, and closing complex, multi-stakeholder deals.</div></li></ul><ul><li><div>
Deliver accurate forecasting and pipeline management, providing visibility into key performance metrics and ensuring consistent achievement of revenue goals.</div></li></ul><ul><li><div>
Develop a deep understanding of Tricentis&rsquo; platform, aligning our solutions to the strategic business and technical objectives of global enterprises.</div></li></ul><ul><li><div>
Partner closely with Pre-Sales, Customer Growth, and Marketing to drive account strategy, maximize customer value, and ensure long-term success.</div></li></ul><ul><li><div>
Engage with C-level and senior IT decision-makers, influencing enterprise transformation and adoption of Tricentis solutions.</div></li></ul><ul><li><div>
Mentor and collaborate with peers to elevate sales excellence across the team, contributing to a culture of continuous learning and growth.</div></li></ul><ul><li><div>
Provide strategic feedback and market insights to shape Tricentis&rsquo; go-to-market strategy and support scalable success across the organization.</div></li></ul><div></div><div>
Basic Qualifications</div><ul><li><div>
10+ years experience in software sales, with 5+ years of enterprise SaaS experience.</div></li></ul><ul><li><div>
Expertise with solution-selling to IT personas at large enterprise companies.</div></li></ul><ul><li><div>
Proven record of exceeding quotas and managing long, complex sales cycles with multiple stakeholders.</div></li></ul><ul><li><div>
Work experience in forecasting and pipeline management discipline, with a data-driven approach to revenue predictability and execution.</div></li></ul><ul><li><div>
Demonstrable experience and appreciation for sales methodologies e.g. MEDDPICC</div></li></ul><ul><li><div>
Ability to articulate and translate complex technical solutions into business value.</div></li></ul><ul><li><div>
Experience with CRM and sales enablement tools (e.g., Salesforce, Clari, Outreach).</div></li></ul><div></div><div>
Who You Are</div><ul><li><div>
Coachable: You show self awareness and growth mindset by seeking feedback and continually refining your approach.</div></li></ul><ul><li><div>
Gritty: You persevere through challenges, adapt quickly, and maintain focus and motivation under pressure.</div></li></ul><ul><li><div>
Driven for Results: You set ambitious goals, take ownership of outcomes, and balance both tactical precision and strategic execution.</div></li></ul><ul><li><div>
Scrappy: You&rsquo;re resourceful, creative, and find ways to win &mdash; no matter the constraints, challenging the status quo, while thinking holistically about scale and impact.</div></li></ul><ul><li><div>
Collaborative: You thrive in a team environment and celebrate shared success, solving problems in collaboration with others that benefit both us and our customers.</div></li></ul><div></div><div>
Tricentis Core Values:</div><div>
At Tricentis, we strive for success while inspiring those around us by knowing what we need to achieve and how we&rsquo;ll achieve it. Our core values serve as our guiding light to drive our every action and define our ways of working so that we can create and enjoy a successful journey and reach higher heights together.</div><ul><li><div>
Demonstrate Self-Awareness: Own your strengths and limitations.</div></li></ul><ul><li><div>
Finish What We Start: Do what we say we are going to do.</div></li></ul><ul><li><div>
Move Fast: Create momentum and efficiency.</div></li></ul><ul><li><div>
Run Towards Change: Challenge the status quo.</div></li></ul><ul><li><div>
Serve Our Customers &amp; Communities: Create a positive experience with each interaction.</div></li></ul><ul><li><div>
Solve Problems Together: We win or lose as one team.</div></li></ul><ul><li><div>
Think Big &amp; Believe: Set extraordinary goals and believe you can achieve them.</div></li></ul><div></div><div>
We offer:</div><ul><li><div>
Competitive market salary + success-oriented commission / bonus</div></li></ul><ul><li><div>
Supportive and engaged leadership team.</div></li></ul><ul><li><div>
Career path and professional &amp; personal development.</div></li></ul><ul><li><div>
Personal and professional development.</div></li></ul><ul><li><div>
A number of leave offerings: volunteer days, vacation days, public holidays, and flex/floating leave days.</div></li></ul><ul><li><div>
And more!</div></li></ul><div>
Tricentis is proud to be an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, color, ethnicity, gender, religious affiliation, age, sexual orientation, socioeconomic status, or physical and mental disability and other statuses protected by law.<br>
<br>
Global Sanctions Compliance<br>
<br>
We comply with all applicable global sanctions and export control laws. Candidates must not be listed on any government restricted party lists (including OFAC SDN List and U.S. Commerce Department restricted lists) and must certify that their employment would not violate any sanctions or export control regulations. Candidates must notify us of any changes to their status during the application process or subsequent employment.</div></div>

Exotel Techcom Pvt Ltd

<div><h2 class="jobSectionHeader"><b>About Us</b></h2>
<p>
Exotel is a leading provider of AI-powered customer engagement and communication solutions for enterprises. We enable businesses to transform how they connect with customers across omnichannel experiences&mdash;voice, messaging, agents, and AI-driven bots.</p>
<p>
With over 20 billion conversations annually and the trust of 7,000+ customers globally, Exotel serves enterprises across BFSI, Logistics, Consumer Durables, E-commerce, Healthcare, and Education.</p>
<p>
As customer expectations rise across the Middle East, enterprises face increasing pressure to drive revenue growth, optimize operational costs, and deliver superior customer experience (CX)&mdash;all while navigating regulatory and scale challenges.</p>
<p>
Exotel partners with organizations as a strategic AI transformation enabler, helping them achieve all three outcomes through secure, scalable, and enterprise-grade communication platforms.</p><h3 class="jobSectionHeader"><b><br>
</b></h3>
<h3 class="jobSectionHeader"><b>Position Overview</b></h3>
<p>
The Account Director &ndash; BFSI will be responsible for driving strategic growth across large and mid-market BFSI enterprises in Saudi Arabia. This role focuses on deep account ownership, consultative selling, and long-term relationship building with CXO and senior stakeholders.</p>
<p>
The ideal candidate brings strong domain understanding of BFSI, experience managing complex enterprise accounts, and the ability to position Exotel&rsquo;s solutions as business-critical platforms aligned to customer priorities such as CX, compliance, scalability, and digital transformation.</p>
<h3 class="jobSectionHeader"><b>
Key Responsibilities &amp; KRAs</b></h3>
<p>
Industry &amp; Domain Expertise</p>
<ul><li>Develop a strong understanding of the Saudi BFSI ecosystem, including banks, fintechs, insurers, and regulated financial institutions</li></ul>
<ul><li>Stay current on market trends, regulatory considerations, digital CX initiatives, and technology adoption in the region</li></ul>
<ul><li>Understand customer-facing business functions across the lifecycle (acquisition, servicing, collections, retention)</li></ul>
<p>
Solutioning &amp; Consultative Selling</p>
<p> Lead enterprise discovery and problem diagnosis for large BFSI accounts  Translate business challenges into AI-powered communication and CX solutions</p>
<ul><li>Demonstrate strong understanding of SaaS platforms, customer technology stacks, integrations, and managed services</li></ul>
<ul><li>Clearly articulate Exotel&rsquo;s value proposition to both business and technology stakeholders</li></ul>
<p>
Account Management &amp; Growth</p>
<ul><li>Own and grow strategic BFSI accounts, from opportunity identification to closure and expansion</li></ul>
<ul><li>Map customer organizations across CXOs, business leaders, IT, operations, and compliance teams</li></ul>
<ul><li>Partner closely with Customer Success teams to drive adoption, value realization, renewals, and upsell</li></ul>
<ul><li>Navigate enterprise decision-making, procurement cycles, and evaluation frameworks</li></ul>
<p>
Business &amp; Commercial Ownership</p>
<ul><li>Manage revenue, pipeline, and bookings in line with defined annual targets</li></ul>
<ul><li>Structure complex, high-value enterprise deals, including commercials, contracts, and negotiations</li></ul>
<ul><li>Apply value-based selling approaches, balancing short-term revenue with long-term account potential</li></ul>
<ul><li>Use data-driven insights alongside judgment to manage ambiguity and complexity</li></ul>
<p>
Stakeholder Management</p>
<p> Build strong relationships with CXOs and senior leaders across BFSI enterprises  Represent Exotel as a trusted, long-term technology partner</p>
<ul><li>Collaborate effectively with internal teams across Sales Engineering, Product, Legal, Finance, and Customer Success</li></ul>
<p>
Key Performance Indicators (KPIs)</p>
<p>
Industry Engagement</p>
<ul><li>Depth and quality of BFSI industry insights demonstrated</li></ul>
<ul><li>Successful CXO and senior stakeholder engagements</li></ul>
<p>
Solution Effectiveness</p>
<p> Alignment of Exotel solutions with customer business and technology needs  Successful solution deployments and expansions within BFSI accounts</p>
<p>
Account &amp; Revenue Growth</p>
<ul><li>Number and value of qualified opportunities</li></ul>
<ul><li>Revenue growth from new and existing accounts</li></ul>
<p>
Stakeholder Satisfaction</p>
<ul><li>Customer satisfaction and relationship strength</li></ul>
<ul><li>Internal stakeholder feedback on collaboration and execution</li></ul>
<p>
Business Outcomes</p>
<ul><li>Achievement of annual revenue and gross margin targets</li></ul>
<ul><li>Progress on leading indicators and cross-functional KPIs</li></ul>
<p>
Qualifications &amp; Skills</p>
<ul><li>Bachelor&rsquo;s degree in Engineering; MBA or Master&rsquo;s degree preferred</li></ul>
<ul><li>Proven experience in enterprise account management or business development within SaaS / technology</li></ul>
<ul><li>Strong analytical, problem-solving, and strategic thinking skills</li></ul>
<ul><li>Excellent communication, presentation, and negotiation abilities</li></ul>
<ul><li>Comfortable operating in high-stakes, CXO-led environments</li></ul>
<p> Experience working with CRM tools and data-driven sales processes  High resilience, ownership mindset, and execution focus.</p><br>
<p></p>
<p><b>
What We Are Looking For</b></p>
<ul><li>Large Account Expertise: Proven ability to navigate complex enterprise organizations and decision-making structures</li></ul>
<ul><li>Domain Depth: Strong BFSI understanding&mdash;business KPIs, CX priorities, regulatory environment, and tech ecosystem</li></ul>
<ul><li>Background: Experience with large enterprises or MNCs; comfortable operating in fast-growing, agile environments</li></ul>
<ul><li>Technology Acumen:</li></ul>
<ul><li>Ability to link technology to business outcomes</li></ul>
<ul><li>Understand customer deployments and integrations</li></ul>
<ul><li>Confidently articulate Exotel&rsquo;s value to technical stakeholders</li></ul>
<ul><li>Lead or support product demos when required</li></ul>
<ul><li>Commercial Strength: Experience structuring large, complex enterprise deals</li></ul>
<ul><li>Executive Presence: Gravitas, maturity, and adaptability to different senior stakeholder personas</li></ul></div>

Account Director - KSA

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Account Director - KSA