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customer success executive Jobs in Riyadh

customer success executive

strategic account executive

Cisco

<div>
 <strong>
  Your Impact
  <br/>
  <br/>
 </strong>
 The role is within the EMEA Services, Software &amp; Strategic Sales Organization. Our Vision is to drive customer business outcomes and improve our relevance in core markets. We achieve lifecycle selling by integrating our services, software and adaptable commercial models, to provide outstanding customer results. We have 3 pillars of growth: customer relevance, talent acceleration and One Team, One Voice.
 <br/>
 <br/>
 In the Account Executive - Services role and as a key member of the account team, you will drive customer experience transformation &amp; intimacy and lead the services strategy within our largest account. The role will be crucial in growing Premium Services offerings and penetration within our customers and in improving our New, Recurring Annual Services ACV, a very important financial metric for Cisco.
 <br/>
 <br/>
 You will provide leadership in the customer account with respect to Cisco Services and drive the execution of customer/partner facing activities to conclusion in a quality, timely, and appropriate manner. It will be important for you to develop a deep knowledge of the customer and their needs to ensure you can provide a first-class solution. You will be the expert on Cisco strategic services and advise the sales team and/or partner on the best services solution to achieve customer outcomes and value realization throughout the customer lifecycle.
 <br/>
 <br/>
 <strong>
  Meet the Team
  <br/>
  <br/>
 </strong>
 Our Team - SP Services Sales - is covering EMEA Service Providers. We are looking for an Account Executive - Services Sales to cover our strategic Service Provider Saudi Telecom, headquartered in Riyadh, KSA. Our Team is passionate about positioning whole broad portfolio of Cisco Services - Support, Consulting, Packaged and Learning Services across our cluster. Services Sales is a highly respected team of services professionals working closely with Cisco customers and Partners, driving the development of new business models, solutions &amp; ways of working. Team is cooperating with various Cisco organisations in driving services sales opportunities.
 <br/>
 <br/>
 Success is directly associated with creating strong and meaningful customer relationships and attainment of sales targets from net-new services growth in your assigned accounts. You will collaborate with the extended account team: Account Manager, Sales Engineering, Solutions Architects, Software and Service Renewal Managers, CX Delivery, CX SDA, CX Architectures, CX CMS, Legal, Finance and our Partner ecosystem to develop services strategies and drive new opportunities to closure.
 <br/>
 <br/>
 <strong>
  Who You Are
  <br/>
  <br/>
 </strong>
 You have in-depth knowledge of selling processes. (i.e., strategic account planning, extended resource engagement, sales cycle, etc). You are a strategic thinker whose primary goal is to deliver outstanding business outcomes to your customers.
 <br/>
 <br/>
 You will also be responsible for weekly, monthly and quarterly forecast accuracy, pipeline development and customer satisfaction. You are able to demonstrate skills of negotiation with peers, partners and customers using a Win/Win philosophy.
 <br/>
 <br/>
 You hold yourself accountable for driving new and incremental business within your customer base. You have a collaborative mentality and understand the value of the collective team with the ability to pull in crucial team members and complete to closure.
 <br/>
 <br/>
 A self-starting sales professional with shown success in the technology services industry with a strong aim to get results and very motivated to exceed sales goals. You will use your natural curiosity and empathy to establish relationships and provide the best solutions to our customers.
 <br/>
 <br/>
 <strong>
  Minimum Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   BA degree - MBA or graduate degree preferred
  </li>
  <li>
   4+ years of experience in the tech sales space
  </li>
  <li>
   Proven sales track record of closing business and exceeding targets
  </li>
  <li>
   Strong services sales experience in IT and Telco or related industry and experience selling directly or through channel partners
  </li>
  <li>
   Have a good understanding of the SP market, trends and business dynamics
  </li>
  <li>
   Uncovers and understands customer strategies and objectives; identifies and leads multiple buyer personas (c-level, technical, economic, etc.). Ability to tailor messages to an appropriate audience.
  </li>
  <li>
   Solution selling skills aligned to each customer&rsquo;s unique business problems and strategic objectives
  </li>
  <li>
   Strong Arabic and English language skills and ability to work with different cultures and nationalities often working virtually
  </li>
  <li>
   Some travel may be required
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Desired Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Knowledge of Cisco&rsquo;s or a competitor&rsquo;s Professional / Advanced Services portfolio
  </li>
  <li>
   Expertise in Outside-In / Consultative selling
  </li>
  <li>
   Understanding of Key Drivers and Strategic Imperatives of relevant Industry
  </li>
  <li>
   Excellent communication skills (facilitating meetings and briefing senior management)
  </li>
  <li>
   Track record of selling services in the Middle East region
  </li>
  <li>
   Strong leadership skills and pro-active approach
  </li>
  <li>
   Persistence &amp; resourcefulness - being able to challenge &amp; not take &lsquo;no&rsquo; as an answer
  </li>
  <li>
   Ability to develop positive relationships based on deep understanding of the customer's perspective
  </li>
  <li>
   Collaborate and drive cross functional team within Cisco through influence to desired outcomes
   <br/>
   <br/>
  </li>
 </ul>
 Why Cisco?
 <br/>
 <br/>
 At Cisco, we&rsquo;re revolutionizing how data and infrastructure connect and protect organizations in the AI era &ndash; and beyond. We&rsquo;ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
 <br/>
 <br/>
 Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you&rsquo;ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
 <br/>
 <br/>
 We are Cisco, and our power starts with you.
</div>


Account Executive - Services Sales

Amazon

Team Lead, Customer Success US, RBS Strategic Account Services <p>The Strategic Account Services (SAS) team within the Retail Business Services (RBS) India organization is seeking a Team Lead for Customer Success to lead a team of Customer Success Managers (CSMs) responsible for the growth and development of Third-Party (3P) marketplace Sellers in the Amazon US Store.<br><br>In this role, you'll be responsible for all business and operational objectives of your CSM team. You'll drive the creation and execution of strategies to achieve business goals, as well as collaborate across your team to explore innovative ways to identify and optimize growth levers such as selection expansion, merchandising strategy, brand positioning, and catalog quality.<br><br>The ideal candidate thrives in an ambiguous environment where they must develop, implement, and iterate on business strategies to deliver growth and a positive experience for Sellers. This person has relentlessly high standards and operates as a business owner who understand key levers to achieve results through their team. They have a passion for people management and are at their best when they're building, developing and guiding high-performing teams.<br><br>Key job responsibilities<br>• Coach, mentor, and develop a team of CSMs<br><br>• Contribute to goal setting for your team to align with organizational goals and contribute to business strategy development and identify the correct input metrics that drive growth and improve the end customer experience.<br><br>• Build and cultivate strong relationships with Sellers in your team's portfolio along with internal stakeholders; be a trusted advisor and a business advocate while monitoring Seller satisfaction.<br><br>• Contribute or lead projects across the team and broader organization that help drive process improvements, increased efficiency, and/or unlock growth for the team and Sellers.<br><br>• Identify, optimize, and scale improvements that can benefit a large set of customers, e.g. driving efficiencies through tools and processes, simplifying SOPs, partnering with external teams to align programs etc.<br><br>• Manage recruiting and hiring efforts across direct team and broader organization.<br><br>Shift timing is 4 PM to 1 AM.</p> BASIC QUALIFICATIONS <p>- 3+ years of team management experience<br>- 3+ years of mentoring, leading and coaching experience<br>- Bachelor's degree<br>- 3+ years professional experience in Corporate Retail, Buying, Merchandising, Planning and/or relevant experience within Customer Success, Account Management, Management Consulting, Sales, Marketing, and/or E-Commerce.<br>- Experience building customer relationships, identifying business opportunities for clients and increasing adoption and utilization of company products.<br>- Experience using data analysis, reporting, and forecasting to guide business decisions and solve problems.<br>- Track record of developing business plans with a demonstrated ability to navigate ambiguous situations while effectively managing multiple projects and priorities across teams.</p> PREFERRED QUALIFICATIONS <p>- Experience in E-Commerce, Corporate Retail, Consulting and/or B2B<br>- Superior communication and presentation skills<br>- Effective account management.<br>- Adept at stakeholder and executive communication, data analysis, partner engagement and negotiation.<br>- Understanding of retail math and formulas for the purpose of making business decisions.<br>- Experience using analytical, account management and productivity tools like SalesForce and Microsoft Office Suite.<br><br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.</p><p>Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.</p>

Team Lead, Customer Success US, RBS Strategic Account Services

Teradata

<div><div>This is a hunter role for a strategic and results-driven Account Executive. Your primary responsibility will be to identify, develop, and close new business opportunities, securing new logo wins for Teradata within the KSA healthcare and logistics industries. You will be responsible for defining and executing a territory plan to introduce Teradata's cutting-edge data and analytics solutions to C-level executives and key decision-makers.
</div>
<div></div><div><b>What You&rsquo;ll Do</b>
</div><ul><li><b>Strategic New Business Development:</b> Develop and execute a comprehensive sales strategy focused on acquiring new enterprise clients (&quot;new logos&quot;) in the healthcare and logistics sectors across Saudi Arabia.</li>
<li><b>Lead Generation and Prospecting:</b> Proactively generate new leads through networking, market research, and targeted outreach to build a robust sales pipeline.</li>
<li><b>Customer Engagement and Solutions Selling:</b> Build strong, long-term relationships with prospective clients by understanding their business needs, challenges, and strategic initiatives. Position Teradata's analytics solutions to demonstrate clear business value and ROI.</li>
<li><b>Consultative Sales Cycle Management:</b> Navigate and manage complex, end-to-end sales cycles from initial engagement to deal closure, involving internal experts such as solutions architects and delivery teams as needed.</li>
<li><b>Proposal and Negotiation:</b> Prepare and deliver compelling sales presentations, technical and commercial proposals, and tender responses. Lead negotiations to secure mutually beneficial contracts.</li>
<li><b>Market Intelligence:</b> Stay current with market trends, competitor activities, and regulatory changes within the KSA healthcare and logistics industries to identify new business opportunities.</li>
<li><b>Forecasting and Reporting:</b> Maintain accurate forecasts and records of all sales activities and customer information using our CRM system.</li><br>
</ul>
<div></div><div><p><b>Who You&rsquo;ll Work With</b></p>
<p>You&rsquo;ll be working closely with your customer, both as a consultant and as a trusted advisor as well as our Sales and pre sales Team. In this role you will report to General Manager. Teradata&rsquo;s professional reputation and range of solutions and services is second to none, so you&rsquo;ll also be a trusted ambassador for our brand.</p>
<p><b>What makes you a Qualified candidate</b></p>
</div><ul><li><b>Saudi National:</b> This role is open exclusively to Saudi Nationals.</li>
<li><b>Experience:</b> A minimum of 5 years of successful B2B technology sales experience in Saudi Arabia, with a proven track record of consistently meeting or exceeding sales quotas.</li>
<li><b>Domain Expertise:</b> A minimum of 5 years of hands-on experience selling data and analytics solutions, with a strong understanding of the data ecosystem. Previous experience selling specifically into the healthcare or logistics sectors is highly desirable.</li>
<li><b>Technical Acumen:</b> Strong understanding of data analytics, cloud solutions, and how data can solve complex business problems. Experience with Teradata products is a major plus.</li>
<li><b>Communication &amp; Interpersonal Skills:</b> Exceptional communication, presentation, and storytelling abilities. The capacity to build trusted relationships with executive-level stakeholders.</li>
<li><b>Business Acumen:</b> Strong business and financial acumen with the ability to articulate the value and ROI of technology investments to business leaders.</li>
<li><b>Consultative Approach:</b> Proven ability to lead a thorough needs discovery and influence a buyer's thinking by reframing problems and guiding them towards new possibilities.</li>
<li><b>Education:</b> Bachelor's degree in Business, Computer Science, or a related field.</li>
</ul><p>#LI-AB2</p></div>

Senior Sales Account Executive - GTM

<div>
 This is a hunter role for a strategic and results-driven Account Executive.  Your primary responsibility will be to identify, develop, and close new business opportunities, securing new logo wins for Teradata within the KSA healthcare and logistics industries.  You will be responsible for defining and executing a territory plan to introduce Teradata's cutting-edge data and analytics solutions to C-level executives and key decision-makers.
 <br/>
 <br/>
 <strong>
  What You&rsquo;ll Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strategic New Business Development: Develop and execute a comprehensive sales strategy focused on acquiring new enterprise clients ("new logos") in the healthcare and logistics sectors across Saudi Arabia.
  </li>
  <li>
   Lead Generation and Prospecting: Proactively generate new leads through networking, market research, and targeted outreach to build a robust sales pipeline.
  </li>
  <li>
   Customer Engagement and Solutions Selling: Build strong, long-term relationships with prospective clients by understanding their business needs, challenges, and strategic initiatives.  Position Teradata's analytics solutions to demonstrate clear business value and ROI.
  </li>
  <li>
   Consultative Sales Cycle Management: Navigate and manage complex, end-to-end sales cycles from initial engagement to deal closure, involving internal experts such as solutions architects and delivery teams as needed.
  </li>
  <li>
   Proposal and Negotiation: Prepare and deliver compelling sales presentations, technical and commercial proposals, and tender responses.  Lead negotiations to secure mutually beneficial contracts.
  </li>
  <li>
   Market Intelligence: Stay current with market trends, competitor activities, and regulatory changes within the KSA healthcare and logistics industries to identify new business opportunities.
  </li>
  <li>
   Forecasting and Reporting: Maintain accurate forecasts and records of all sales activities and customer information using our CRM system.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Who You&rsquo;ll Work With
  <br/>
  <br/>
 </strong>
 You&rsquo;ll be working closely with your customer, both as a consultant and as a trusted advisor as well as our Sales and pre sales Team.  In this role you will report to General Manager.  Teradata&rsquo;s professional reputation and range of solutions and services is second to none, so you&rsquo;ll also be a trusted ambassador for our brand.
 <br/>
 <br/>
 <strong>
  What Makes You a Qualified Candidate
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Saudi National: This role is open exclusively to Saudi Nationals.
  </li>
  <li>
   Experience: A minimum of 5 years of successful B2B technology sales experience in Saudi Arabia, with a proven track record of consistently meeting or exceeding sales quotas.
  </li>
  <li>
   Domain Expertise: A minimum of 5 years of hands-on experience selling data and analytics solutions, with a strong understanding of the data ecosystem.  Previous experience selling specifically into the healthcare or logistics sectors is highly desirable.
  </li>
  <li>
   Technical Acumen: Strong understanding of data analytics, cloud solutions, and how data can solve complex business problems.  Experience with Teradata products is a major plus.
  </li>
  <li>
   Communication &amp; Interpersonal Skills: Exceptional communication, presentation, and storytelling abilities.  The capacity to build trusted relationships with executive-level stakeholders.
  </li>
  <li>
   Business Acumen: Strong business and financial acumen with the ability to articulate the value and ROI of technology investments to business leaders.
  </li>
  <li>
   Consultative Approach: Proven ability to lead a thorough needs discovery and influence a buyer's thinking by reframing problems and guiding them towards new possibilities.
  </li>
  <li>
   Education: Bachelor's degree in Business, Computer Science, or a related field.
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why We Think You&rsquo;ll Love Teradata
  <br/>
  <br/>
 </strong>
 We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are an anti-racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are.
 <br/>
 <br/>
 Teradata invites all identities and backgrounds in the workplace. We work with deliberation and intent to ensure we are cultivating collaboration and inclusivity across our global organization. &ZeroWidthSpace; We are proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status.
</div>


Senior Sales  Account Executive - GTM

Salt

<div>
 <p>
  Our client is a global cybersecurity leader dedicated to protecting the world&rsquo;s most critical industrial operations, from energy and utilities to manufacturing and transportation. Their mission is to safeguard the essential systems that power modern life through cutting-edge technology, intelligence, and professional services.
 </p>
 <p>
  <br/>
 </p>
 <p>
  With a strong presence across North America, Europe, the Middle East, and APAC, they operate as a remote-first organisation built on authenticity, transparency, and trust.
 </p>
 <p>
  <br/>
 </p>
 <p>
  They are now seeking an experienced Senior Enterprise Account Executive to accelerate growth in Saudi Arabia, driving new business and expanding key relationships across industrial and critical infrastructure sectors.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   The Role
  </strong>
 </p>
 <p>
  As a Senior Enterprise Account Executive, you will be responsible for developing and executing a growth strategy across Saudi Arabia. You&rsquo;ll lead complex enterprise sales cycles, manage key accounts, and position the company as a trusted cybersecurity partner to senior stakeholders in industrial organisations.
 </p>
 <p>
  <br/>
 </p>
 <p>
  This is a strategic, high-impact role suited to a driven sales professional who can operate autonomously, navigate complex deals, and deliver value-based outcomes for customers.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Identify, engage, and close new enterprise opportunities in Saudi Arabia.
  </li>
  <li>
   Develop and execute strategic account plans, ensuring long-term customer success.
  </li>
  <li>
   Manage multi-stakeholder sales cycles from discovery through to close, across both operational and executive levels.
  </li>
  <li>
   Take a consultative approach to promoting the full suite of solutions, including platform technology, threat intelligence, and professional services.
  </li>
  <li>
   Build and nurture relationships within critical infrastructure sectors such as energy, utilities, and manufacturing.
  </li>
  <li>
   Collaborate with internal teams (technical, marketing, and channel) to optimise strategy and execution.
  </li>
  <li>
   Leverage partnerships with OEMs, VARs, and distributors to expand market reach.
  </li>
  <li>
   Maintain accurate forecasting and pipeline management using structured sales methodologies (e.g., MEDDPICC, Value Selling).
  </li>
  <li>
   Deliver clear business cases and ROI models that communicate tangible customer value.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements
  </strong>
 </p>
 <ul>
  <li>
   8+ years of enterprise sales experience, ideally within cybersecurity.
  </li>
  <li>
   Proven success in managing complex sales processes and enterprise procurement cycles.
  </li>
  <li>
   Strong executive presence with the ability to influence C-level stakeholders.
  </li>
  <li>
   Demonstrated track record of achieving and exceeding annual sales targets.
  </li>
  <li>
   Experience working with or through channel partners and global system integrators.
  </li>
  <li>
   Ability to articulate technical cybersecurity concepts in clear business terms.
  </li>
  <li>
   Skilled in discovery-led selling, uncovering business challenges and aligning tailored solutions.
  </li>
  <li>
   Entrepreneurial mindset with strong ownership, adaptability, and resilience in fast-moving environments.
  </li>
 </ul>
 <p>
 </p>
</div>


Senior Enterprise Account Executive

Novartis

<div><div><h3 class="jobSectionHeader"><b>Summary
</b></h3><div>In this exciting role, the individual will partner with leadership teams across strategic healthcare ecosystems to deeply understand customer priorities and challenges. They will lead the design and implementation of innovative, integrated solutions that enhance outcomes across the entire patient and prescriber journey, while driving long-term mutual growth. By leveraging the full breadth of Novartis expertise, they will identify new value creation opportunities, strengthen relationships, and ensure seamless execution to deliver impactful results.<br>
<br>
#LI-Onsite</div>
</div><div><h3 class="jobSectionHeader"><b>About the Role
</b></h3><div><p><b>Major Accountabilities:</b></p><ul><li>
Identify and segment key customers, continuously monitoring account dynamics to ensure strategic alignment.</li><li>
Lead local execution of company strategy, fully aligned with marketing and operational brand plans.</li><li>
Act as the central point of contact for C-suite interactions with key accounts, ensuring strong executive engagement.</li><li>
Coordinate all customer activities to deliver cohesive, professional, and efficient interactions through a unified team approach.</li><li>
Drive communication strategies and oversee project execution, fostering a customer-focused organization.</li><li>
Build and maintain strong partnerships with Tier 1 customers, engaging stakeholders to map priorities and develop holistic account strategies.</li><li>
Design and implement innovative, scalable solutions tailored to customer needs, leveraging cross-functional expertise for maximum impact.</li><li>
Responsible for Ecosystem mapping rate, account strategy implementation and value creation initiatives.</li></ul><p></p><p><b>
Minimum Requirements</b></p><ul><li>
Minimum of 3 years&rsquo; experience in a relevant role within the insurance or pharmaceutical sector, such as Market Access, Strategic Partnerships &amp; Alliances, or Key Account Management.</li><li>
At least 5 years of direct, hands-on experience in the Saudi Arabian market.</li><li>
Proven ability to negotiate effectively and communicate with impact.</li><li>
Demonstrated experience in managing and influencing key stakeholders.</li><li>
Arabic language is must.</li></ul></div>
</div><div><div><p><b>Why Novartis:</b> Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients&rsquo; lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture</p><p><b>
Join our Novartis Network:</b> Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network</p><p><b>
Benefits and Rewards:</b> Read our handbook to learn about all the ways we&rsquo;ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards</p></div></div></div>
<br><div><div>Division
<div>International
</div></div><div>Business Unit
<div>Marketing
</div></div><div>Location
<div>Saudi Arabia
</div></div><div>Site
<div>Riyadh
</div></div><div>Company / Legal Entity
<div>SA01 (FCRS = SA001) Novartis Saudi Arabia Ltd
</div></div><div>Functional Area
<div>Sales
</div></div><div>Job Type
<div>Full time
</div></div><div>Employment Type
<div>Regular
</div></div><div>Shift Work
<div>No</div></div><div><br>
</div><div><p>Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.</p></div></div><div></div>

Healthcare Solutions Partner

Explore 1098+ Strategic account executive in Riyadh this December. Find roles across top companies and apply now to boost your career.

1098 strategic account executive jobs IN Riyadh

Account Executive - Services Sales

Team Lead, Customer Success US, RBS Strategic Account Services

Senior Sales Account Executive - GTM

Senior Sales Account Executive - GTM

Senior Sales Account Executive - GTM

Senior Enterprise Account Executive

Healthcare Solutions Partner