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strategic account manager

Almuftah Group

<div><div><p>The Key Account Manager &ndash; FMCG (Food &amp; Beverage) is responsible for leading and developing strategic relationships with assigned key accounts to drive sustainable revenue growth, profitability, and market share within the FMCG Food &amp; Beverage category. The role focuses on long-term account strategy, high-value commercial negotiations, and execution excellence across pricing, promotions, trade investments, and visibility initiatives.</p>
<p>The position plays a critical role in aligning customer objectives with Almuftah Group&rsquo;s commercial goals by working cross-functionally with Marketing, Supply Chain, Finance, and Merchandising teams. This role directly contributes to strengthening brand presence, optimizing trade spending, improving receivables performance, and enhancing customer satisfaction within modern trade, traditional trade, and emerging channels.</p>
<h4 class="jobSectionHeader"><b>Key Responsibilities:</b></h4>
<div><ul><li><b>Strategic Key Account Ownership:</b> Own and manage assigned strategic key accounts within the Food &amp; Beverage FMCG category, acting as the primary commercial point of contact and ensuring alignment with company objectives.</li></ul>
<ul><li><b>Revenue and Profit Growth Management:</b> Drive topline sales growth, gross margin improvement, and market share expansion through disciplined account planning and execution.</li></ul>
<ul><li><b>Account Planning and Strategy Development:</b> Develop and implement annual and long-term strategic account plans that align customer objectives with brand, category, and organizational goals.</li></ul>
<ul><li><b>Commercial Negotiations:</b> Lead high-value negotiations related to pricing, trade margins, promotions, contracts, listing fees, and in-store visibility to maximize profitability while maintaining strong customer relationships.</li></ul>
<ul><li><b>Trade Spend and ROI Optimization:</b> Control and optimize trade investments, ensuring promotions, discounts, and visibility initiatives deliver positive return on investment (ROI).</li></ul>
<ul><li><b>Customer Relationship Management:</b> Maintain regular engagement with key customers to assess satisfaction, resolve issues proactively, and identify new business opportunities.</li></ul>
<ul><li><b>Receivables and Credit Control:</b> Ensure timely collection of outstanding receivables, obtain balance confirmations, and coordinate closely with the Finance Department for account reconciliation.</li></ul>
<ul><li><b>Cross-Functional Coordination:</b> Collaborate effectively with Marketing, Supply Chain, Finance, and Merchandising teams to ensure smooth execution of commercial plans and product availability.</li></ul>
<ul><li><b>Market and Competitive Intelligence:</b> Monitor market trends, shopper behavior, competitor activity, and consumer insights within the Food &amp; Beverage FMCG sector to inform strategic decisions.</li></ul>
<ul><li><b>Contract Management and Compliance:</b> Ensure contract compliance, track performance against agreed terms, and manage timely contract renewals.</li></ul>
<ul><li><b>Sales Forecasting and Reporting:</b> Prepare accurate sales forecasts, performance reports, and business reviews for management, highlighting risks and growth opportunities.</li></ul>
<ul><li><b>Operational Excellence:</b> Ensure adherence to company policies, trade governance standards, and ethical business practices across all accounting activities.</li></ul>
<ul><li><b>Team Management and Leadership:</b> Manage, motivate and enhance the performances of the team. Also develop them for futuristic opportunities. Attend Trainings and upgrade the knowledge.</li></ul>
</div><h4 class="jobSectionHeader"><b>Qualifications &amp; Requirements:</b></h4>
<ul><li><b>Educational Qualification:</b> Bachelor&rsquo;s degree in business administration, Marketing, Sales, or a related field.</li>
<li><b>Professional Experiences:</b>
<ul><li>Minimum 5&ndash;10 years of experience in Key Account Management &ndash; Fast Moving Consumer Goods, Sales, or Business Development in the same industry.</li>
<li>Strong commercial and financial acumen related to FMCG operations.</li>
<li>Proven track record of managing large or strategic client accounts, preferably within modern trade or e-commerce channels</li>
</ul></li><li><b>Competencies:</b>
<ul><li>Deep understanding of Food &amp; Beverage FMCG dynamics, retail operations, and shopper behavior</li>
<li>Strong leadership and stakeholder management capabilities</li>
<li>Proven ability to manage Profit &amp; Loss (P&amp;L) and trade investment budgets</li>
<li>Strategic mindset with strong execution discipline</li>
<li>Excellent communication, presentation, and influencing skills</li>
<li>Control trade spending (discounts, pricing, promotions, in-store visibility costs)</li>
<li>Evaluate whether promotions deliver positive ROI (Return on Investment)</li>
<li>Ability to balance volume growth with profitability</li>
<li>High level of professionalism and ethical conduct</li>
<li>Ability to Coach and develop the team</li>
<li>Ability to have high level of analysis and data driven decision making</li>
<li>Language: English and Arabic</li>
</ul>
</li></ul></div><p></p><div><div><div><div><b>Job Category: </b>Sales
</div><div><b>Job Type: </b>Full Time
</div><div><b>Company: </b>Almuftah Trading
</div><div><b>Location: </b>Doha</div></div></div></div></div>

Key Account Manager – Fast Moving Consumer Goods

Chesamel Group

<div>
 <strong>
  Account Manager &amp; Business Development Manager
 </strong>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Location:
  </strong>
  <span>
   Doha, Qatar
  </span>
 </p>
 <p>
  <strong>
   Reports to:
  </strong>
  <span>
   Group Business Director
  </span>
 </p>
 <strong>
  About Chesamel Group
 </strong>
 <p>
  <span>
   Chesamel Group is a strategic consulting firm delivering rapid transformation across UK, US, MENA, and APAC markets. We operate through four transformation pillars&mdash;Workforce, Digital, Marketing Services (Modern), and Sustainable Transformation&mdash;using our distinctive delivery model and global teams.
  </span>
 </p>
 <p>
  <strong>
   Role Overview
  </strong>
 </p>
 <p>
  <span>
   We're seeking an ambitious Account Manager &amp; Business Development Manager to drive growth in the MENA region from our Doha base. This hybrid role combines nurturing and expanding existing client relationships with proactive new business development across Qatar, UAE, Saudi Arabia, and the wider GCC markets.
  </span>
 </p>
 <p>
  <span>
   You'll be instrumental in positioning Chesamel's multi-pillar transformation capabilities to C-suite decision-makers, building long-term strategic partnerships, and achieving aggressive revenue targets in this high-growth region.
  </span>
 </p>
 <strong>
  Key Responsibilities
 </strong>
 <strong>
  Account Management (40%)
 </strong>
 <ul>
  <li>
   <span>
    Own and grow a portfolio of strategic client accounts across MENA, ensuring retention rates exceed 90%
   </span>
  </li>
  <li>
   <span>
    Develop deep understanding of client business challenges and identify cross-pillar expansion opportunities
   </span>
  </li>
  <li>
   <span>
    Orchestrate delivery teams across Workforce, Digital, Marketing, and Sustainable Transformation pillars
   </span>
  </li>
  <li>
   <span>
    Conduct quarterly business reviews with senior client stakeholders
   </span>
  </li>
  <li>
   <span>
    Achieve annual account growth targets of 25-40% through upselling and cross-selling
   </span>
  </li>
  <li>
   <span>
    Monitor client satisfaction and proactively address concerns before they escalate
   </span>
  </li>
 </ul>
 <strong>
  Business Development (40%)
 </strong>
 <ul>
  <li>
   <span>
    Generate new business pipeline targeting &pound;2-5M annual revenue in MENA region
   </span>
  </li>
  <li>
   <span>
    Identify and qualify prospects across key sectors (government, energy, financial services, healthcare, technology)
   </span>
  </li>
  <li>
   <span>
    Lead Discovery Sprints and consultative sales processes from initial contact through to contract signature
   </span>
  </li>
  <li>
   <span>
    Build C-suite relationships with decision-makers at target organisations
   </span>
  </li>
  <li>
   <span>
    Represent Chesamel at regional conferences, industry events, and networking forums
   </span>
  </li>
  <li>
   <span>
    Develop compelling proposals and presentations tailored to prospect needs
   </span>
  </li>
  <li>
   <span>
    Collaborate with UK/US teams on international opportunities requiring MENA presence
   </span>
  </li>
 </ul>
 <strong>
  Operational (20%)
 </strong>
 <ul>
  <li>
   <span>
    Maintain detailed pipeline tracking and forecasting in CRM (target: 90%+ accuracy)
   </span>
  </li>
  <li>
   <span>
    Provide market intelligence on MENA trends, competitor activity, and emerging opportunities
   </span>
  </li>
  <li>
   <span>
    Contribute to regional GTM strategy and positioning refinement
   </span>
  </li>
  <li>
   <span>
    Support partnership development with technology vendors (Oracle, ServiceNow, Anthropic, Google Cloud)
   </span>
  </li>
  <li>
   <span>
    Mentor junior commercial team members as the Doha office scales
   </span>
  </li>
 </ul>
 <strong>
  Essential Requirements
 </strong>
 <ul>
  <li>
   <strong>
    Experience:
   </strong>
   <span>
    3-5 years in B2B sales/business development and account management, preferably in professional services, consulting, or technology sectors
   </span>
  </li>
  <li>
   <strong>
    Market Knowledge:
   </strong>
   <span>
    Deep understanding of MENA business culture, particularly Qatar and wider GCC markets
   </span>
  </li>
  <li>
   <strong>
    Track Record:
   </strong>
   <span>
    Demonstrated success closing deals &pound;250K-&pound;2M+ and growing existing accounts by 30%+
   </span>
  </li>
  <li>
   <strong>
    Languages:
   </strong>
   <span>
    Fluent English essential; Arabic highly advantageous
   </span>
  </li>
  <li>
   <strong>
    Education:
   </strong>
   <span>
    Bachelor's degree in Business, Marketing, or related field
   </span>
  </li>
  <li>
   <strong>
    Location:
   </strong>
   <span>
    Based in Doha with right to work in Qatar; willingness to travel across MENA region (30-40%)
   </span>
  </li>
 </ul>
 <strong>
  Desired Competencies
 </strong>
 <ul>
  <li>
   <strong>
    Consultative Selling:
   </strong>
   <span>
    Ability to diagnose client challenges and position multi-pillar transformation solutions
   </span>
  </li>
  <li>
   <strong>
    Relationship Builder:
   </strong>
   <span>
    Natural networker who builds trust with C-suite executives and maintains long-term partnerships
   </span>
  </li>
  <li>
   <strong>
    Commercial Acumen:
   </strong>
   <span>
    Strong financial literacy with experience negotiating complex service agreements
   </span>
  </li>
  <li>
   <strong>
    Strategic Thinking:
   </strong>
   <span>
    Can identify market opportunities and translate them into actionable growth plans
   </span>
  </li>
  <li>
   <strong>
    Cultural Intelligence:
   </strong>
   <span>
    Comfortable navigating diverse business cultures across MENA region
   </span>
  </li>
  <li>
   <strong>
    Technology Fluency:
   </strong>
   <span>
    Understanding of digital transformation, AI/automation, and workforce innovation trends
   </span>
  </li>
  <li>
   <strong>
    Self-Starter:
   </strong>
   <span>
    Entrepreneurial mindset with ability to operate autonomously in regional office environment
   </span>
  </li>
 </ul>
 <strong>
  What We Offer
 </strong>
 <ul>
  <li>
   <strong>
    Impact:
   </strong>
   <span>
    High-visibility role shaping Chesamel's MENA expansion during high-growth phase
   </span>
  </li>
  <li>
   <strong>
    Innovation:
   </strong>
   <span>
    Work with cutting-edge Human + AI Agent delivery model disrupting traditional consulting
   </span>
  </li>
  <li>
   <strong>
    Development:
   </strong>
   <span>
    Access to Three-Tier Leadership Development programme and continuous learning opportunities
   </span>
  </li>
  <li>
   <strong>
    Global Exposure:
   </strong>
   <span>
    Collaborate with teams across UK, US, APAC, and MENA on international client engagements
   </span>
  </li>
  <li>
   <strong>
    Flexibility:
   </strong>
   <span>
    Hybrid working model with modern office facilities in Doha
   </span>
  </li>
 </ul>
 <p>
  <br/>
 </p>
</div>


Account and Business Business Development Manager

AMICO Group

<div>
 Job Purpose - The Key Account Manager (KAM) is responsible for the business development plans for AMICO&rsquo;s Sales customers and coordinating with the AMICO network in implementing the plans in all the locations where the Sales Customers are present. The KAM is responsible for creating and maintaining strong relations with AMICO&rsquo;s Sales customers and is AMICO&rsquo;s single point of contact in the strategic relationship management with the Customers
 <br/>
 <br/>
 <strong>
  Job Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Create and maintain close working relations with Sales accounts as assigned.
  </li>
  <li>
   Develop customer development plans and work with the AMICO network to execute them.
  </li>
  <li>
   Negotiate and agree the development plan with the customer including the commercial terms (price, discounts, marketing support, training support, etc.)
  </li>
  <li>
   Classify Sales accounts according to volume and nature of business and other metrics.
  </li>
  <li>
   Regularly monitor and report on activity levels and satisfaction levels of Sales clients.
  </li>
  <li>
   Act as a single point of contact for discussions on strategic and commercial issues with the Customers.
  </li>
  <li>
   Promote a positive image of AMICO with all Sales clients.
  </li>
  <li>
   Coordinate internal AMICO operations in the service of Sales clients (ordering, delivery, installation, maintenance).
  </li>
  <li>
   Act as a focal point internally for all Sales accounts related issues.
  </li>
  <li>
   Identify and immediately work towards resolving any issues/problems related to Sales accounts.
  </li>
  <li>
   Regularly report to Country Manager on business activities with Sales clients.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Other Important Accountabilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Gain understanding of internal processes of Sales clients, including decision making process, ordering and purchasing process, tendering process and other AMICO impacting processes.
  </li>
  <li>
   Assist in sales and presentations conducted for Sales accounts.
  </li>
  <li>
   Obtain and shares intelligence on competitive activity with all Sales accounts.
  </li>
  <li>
   Analyse activity with Sales accounts based on tenders won and lost, purchases by product line, profitability and other metrics.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Candidate Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Education :Bachelor degree in a science related or relevant field or equivalent but not limited to.
  </li>
  <li>
   Experience : 8 years experience in a similar position handling Key Accounts(s) Experience in successfully managing relations with multiple Key Accounts(s).
  </li>
  <li>
   Competencies / Skills : Sales Business Competencies: Commercial sense; Teamwork; Data analysis; Negotiations skills Sales Behavioral Competencies: Customer orientation; Tact; Communication and interpersonal skills; Relationship Building; Problem-solving.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why Join Us
  <br/>
  <br/>
 </strong>
 <strong>
  At AMICO, we believe in fostering a diverse and inclusive workplace. We recognize the value that different perspectives and experiences bring to our company.
  <br/>
  <br/>
 </strong>
 <strong>
  As part of our commitment to diversity, we encourage applications from all individuals as part of our inclusive hiring practices.
  <br/>
  <br/>
 </strong>
 <strong>
  This initiative is part of our broader diversity agenda aimed at creating a balanced and innovative workforce.
 </strong>
</div>


Key Account Manager - Orthopaedics (Neurospine)

TeKnowledge

<div>
 <p>
  We&rsquo;re seeking an Account Executive to lead customer engagement and drive digital transformation across enterprise and government clients. This role is ideal for a seasoned sales leader with strong executive presence, deep expertise in B2B technology solutions, and a passion for growing strategic accounts across the region.
 </p>
 <p>
  <br/>
 </p>
 <p>
  At
  <strong>
   TeKnowledge
  </strong>
  , your work makes an impact from day one. We partner with organizations to deliver AI-First Expert Technology Services that drive meaningful impact in AI, Customer Experience, and Cybersecurity. We turn complexity into clarity and potential into progress&mdash;in a place where people lead and tech empowers.
 </p>
 <p>
  You&rsquo;ll be part of a diverse and inclusive team where trust, teamwork, and shared success fuel everything we do. We push boundaries, using advanced technologies to solve complex challenges for clients around the world.
 </p>
 <p>
  Here, your work drives real change, and your ideas help shape the future of technology. We invest in you with top-tier training, mentorship, and career development&mdash;ensuring you stay ahead in an ever-evolving world.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Why You&rsquo;ll Enjoy It Here:
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Be Part of Something Big
   </strong>
   &ndash; A growing company where your contributions matter.
  </li>
  <li>
   <strong>
    Make an Immediate Impact
   </strong>
   &ndash; Support groundbreaking technologies with real-world results.
  </li>
  <li>
   <strong>
    Work on Cutting-Edge Tech
   </strong>
   &ndash; AI, cybersecurity, and next-gen digital solutions.
  </li>
  <li>
   <strong>
    Thrive in an Inclusive Team
   </strong>
   &ndash; A culture built on trust, collaboration, and respect.
  </li>
  <li>
   <strong>
    We Care
   </strong>
   &ndash; Integrity, empathy, and purpose guide every decision.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  We&rsquo;re looking for innovators, problem-solvers, and experts ready to drive change and grow with us.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   We Are TeKnowledge. Where People Lead and Tech Empowers.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Driving Growth through Focusing on the Customer
  </strong>
 </p>
 <ul>
  <li>
   Maintain deep understanding of customer business needs, KPIs, and strategic priorities.
  </li>
  <li>
   Guide peers in aligning TeKnowledge solutions with customer goals and translating features into tangible business outcomes.
  </li>
  <li>
   Lead digital transformation initiatives that create business value and drive impact.
  </li>
  <li>
   Enable and coach cross-functional teams to co-develop strategic account plans.
  </li>
  <li>
   Align partner and internal resources to customer and industry-specific needs.
  </li>
  <li>
   Identify opportunities for new revenue, adoption, and customer relationship growth across the portfolio.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Sales &amp; Business Excellence
  </strong>
 </p>
 <ul>
  <li>
   Oversee revenue forecasting and progress tracking within the assigned portfolio and market segments.
  </li>
  <li>
   Set strategic goals and priorities, manage pipeline health, and drive alignment with business objectives.
  </li>
  <li>
   Guide planning and prioritization across multiple complex accounts.
  </li>
  <li>
   Lead execution of corrective actions in response to escalations or blockers, and drive root-cause resolution.
  </li>
  <li>
   Engage in contract negotiation, risk management, and revenue protection strategies.
  </li>
  <li>
   Foster a high-performing virtual team, ensuring consistent delivery excellence and customer satisfaction.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Strategic Relationship Management
  </strong>
 </p>
 <ul>
  <li>
   Expand and manage a strong network of key decision-makers, partners, and stakeholders.
  </li>
  <li>
   Partner with internal teams and customers to develop long-term digital strategies.
  </li>
  <li>
   Drive strategic marketing and go-to-market initiatives in collaboration with business and technical leads.
  </li>
  <li>
   Identify and onboard new partners/vendors to accelerate growth in emerging markets.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   10+ years of experience in B2B technology/services sales and strategic account management.
  </li>
  <li>
   Proven knowledge in Cybersecurity, AI/Automation, Customer Experience (CX), professional services, or digital skilling/change management programs.
  </li>
  <li>
   Fluency in English and Arabic.
  </li>
  <li>
   Strong executive presence with excellent written and verbal communication skills.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  TeKnowledge is an equal opportunity employer, and we believe in celebrating &ndash; diversity, equity, and inclusion. We are committed to building an equitable environment by providing fair employment opportunities in our communities without regard to gender, ethnicity, socio-economic background, disability, marital and veteran status. Our employees join us in adopting, celebrating, and championing our drive towards building an equitable opportunity environment. We do not and will not ask you to send or share with us any sensitive personal data.
 </p>
</div>


Account Executive

Starlink Qatar

<div>
 <p>
  <strong>
   Position Summary
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Drive revenue growth and market expansion for BPO services portfolio (HRO, Staff Augmentation, Contact Centre) in Qatar market. Accountable for new client acquisition, pipeline development, and strategic partnership cultivation with proven ability to close complex, high-value deals in competitive B2B environment.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Business Development &amp; Sales
  </strong>
 </p>
 <ul>
  <li>
   Identify and pursue new business opportunities across HRO, Staff Augmentation, and Contact Centre verticals in Qatar market
  </li>
  <li>
   Develop and execute account penetration strategies for target sectors (financial services, telecommunications, government, healthcare)
  </li>
  <li>
   Own complete sales cycle from prospecting through contract negotiation and closure
  </li>
  <li>
   Achieve annual revenue targets of QAR 15-25M+ in new business bookings
  </li>
  <li>
   Build and maintain robust pipeline with minimum 3x coverage of quarterly targets
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Market Intelligence &amp; Strategy
  </strong>
 </p>
 <ul>
  <li>
   Conduct market analysis to identify growth opportunities and competitive positioning
  </li>
  <li>
   Develop win strategies for RFPs, tenders, and direct negotiations
  </li>
  <li>
   Create compelling commercial proposals with accurate pricing models and service delivery frameworks
  </li>
  <li>
   Collaborate with operations teams to ensure solution feasibility and delivery capability
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Relationship Management
  </strong>
 </p>
 <ul>
  <li>
   Cultivate C-suite and senior stakeholder relationships within target accounts
  </li>
  <li>
   Represent company at industry events, networking forums, and client presentations
  </li>
  <li>
   Manage partner relationships with technology vendors and service providers
  </li>
  <li>
   Coordinate with account management to ensure smooth client transition
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Commercial Excellence
  </strong>
 </p>
 <ul>
  <li>
   Prepare business cases, ROI analyses, and commercial models for complex deals
  </li>
  <li>
   Lead contract negotiations ensuring commercial viability and risk mitigation
  </li>
  <li>
   Maintain accurate forecasting and pipeline reporting in CRM systems
  </li>
  <li>
   Support tender responses with technical and commercial input
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Required Qualifications
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Experience
  </strong>
 </p>
 <ul>
  <li>
   Minimum 7-10 years B2B sales experience, with at least 5 years in BPO/outsourcing sector
  </li>
  <li>
   Demonstrated track record closing deals valued at QAR 5M+ annually
  </li>
  <li>
   Proven experience selling HRO, Staff Augmentation, or Contact Centre solutions
  </li>
  <li>
   Deep understanding of Qatar business landscape and regulatory environment
  </li>
  <li>
   Experience managing complex, multi-stakeholder sales cycles (6-18 months)
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Skills &amp; Competencies
  </strong>
 </p>
 <ul>
  <li>
   Strategic account planning and opportunity qualification
  </li>
  <li>
   Consultative selling with ability to articulate business value and ROI
  </li>
  <li>
   Strong commercial acumen with P&amp;L understanding
  </li>
  <li>
   Excellent proposal writing and presentation capabilities
  </li>
  <li>
   Proficiency in CRM systems (Salesforce, HubSpot, or similar)
  </li>
  <li>
   Advanced Microsoft Office skills (Excel financial modelling, PowerPoint)
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Education
  </strong>
 </p>
 <ul>
  <li>
   Bachelor's degree in Business, Marketing, or related field (MBA preferred)
  </li>
  <li>
   Professional sales certifications (e.g., Strategic Selling, SPIN, Challenger) advantageous
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Essential Requirements
  </strong>
 </p>
 <ul>
  <li>
   Qatar residency with valid work permit/transferable visa
  </li>
  <li>
   Valid Qatar driving license
  </li>
  <li>
   Fluency in English (Arabic language skills highly desirable)
  </li>
  <li>
   Willingness to travel within GCC region (up to 20%)
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Preferred Background
  </strong>
 </p>
 <ul>
  <li>
   Previous experience with Big 4/5 consultancies, international BPO providers, or major systems integrators
  </li>
  <li>
   Established network within Qatar corporate community
  </li>
  <li>
   Experience with public sector/government tenders in Qatar
  </li>
  <li>
   Track record in specific verticals: telecommunications, banking, government shared services
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Performance Indicators
  </strong>
 </p>
 <ul>
  <li>
   New business revenue booked (annual target)
  </li>
  <li>
   Pipeline value and conversion ratios
  </li>
  <li>
   Number of new logos acquired
  </li>
  <li>
   Average deal size and sales cycle length
  </li>
  <li>
   Proposal win rate
  </li>
  <li>
   Client satisfaction scores (NPS)
  </li>
 </ul>
 <p>
 </p>
</div>


Business Development Manager – BPO Services

Hope Global School

<div><h3 class="jobSectionHeader"><b>Job Description</b></h3>
<p>Senior Client Services Manager leads client relationship strategies, ensures service excellence, drives customer satisfaction, manages key accounts, coordinates cross-functional teams, and enhances business growth through proactive client engagement and retention initiatives.</p>
<h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3>
<ul><li>Develop strong client relationships ensuring satisfaction consistently</li>
<li>Oversee service delivery performance across departments</li>
<li>Manage key accounts and strategic partnerships</li>
<li>Resolve escalated client issues professionally promptly</li>
<li>Analyze client feedback to improve services</li>
<li>Coordinate internal teams to meet expectations</li>
<li>Prepare performance reports and client presentations</li>
<li>Drive revenue growth through account expansion.</li>
</ul><h3 class="jobSectionHeader"><b>Skill &amp; Experience</b></h3>
<ul><li>Excellent communication and negotiation skills</li>
<li>Strong leadership and team management abilities</li>
<li>Advanced client relationship management expertise</li>
<li>Strategic thinking with analytical problem-solving skills</li>
<li>Ability to manage multiple high-value accounts</li>
<li>Proficiency in CRM tools and reporting.</li></ul></div>
<br><div></div><div><ul><li><div><div>Date Posted</div>
<div>February 11, 2026</div>
</div></li><div></div><li><div><div>Location</div>
<div><div>Doha, Qatar
</div></div></div></li><div></div><li><div><div>Offered Salary:</div>
 <div>228000 - 324000 / year</div>
</div></li><div></div><li><div><div>Expiration date</div>
<div>February 16, 2028
</div></div></li><div></div><li><div><div>Experience</div>
<div>5 Year
</div></div></li><div></div><li><div><div>Gender</div>
<div>Both
</div></div></li><div></div><li><div><div>Qualification</div>
<div>Bachelor Degree</div></div></li></ul></div>

Senior Client Services Manager

Qatar Airways

<div><div><div><div><div><div><div><div>Job title
</div><div>Global Key Account Manager (Qatari National)
</div></div><div><div>Ref #
</div><div>231853
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Cargo &amp; Airport Operations
</div></div><div><div><ul><li>Closing date: 25-Feb-2026</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p>The air cargo industry is entering an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more.</p><p>
As the world&rsquo;s largest global air cargo carrier, Qatar Airways is leading this change. To support our vision, we are looking for talents &ndash; the bold, the imaginative and the change-maker. All of who will support Qatar Airways Cargo&rsquo;s position as a true leader in the air freight industry.</p><p>
If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of our passionate team.</p><p>
As the business expands, we are pleased to announce an incredibly exciting opportunity to be part of Qatar Airways Cargo&rsquo;s Global Sales team in Doha as a Global Key Account Manager.</p><p><b><br>
About the role</b></p><p>
As the principal direct sales channel for QR Cargo&rsquo;s most strategic and high-value customers, you will be responsible for building, maintaining, and expanding relationships with a select portfolio of major accounts on a global scale. Based at Head Office, this role is accountable for achieving revenue and volume targets, driving the delivery of strategic account objectives, and ensuring the highest levels of customer satisfaction and business retention. You will represent the full spectrum of company products and services, develop and execute comprehensive account strategies, and act as the primary point of contact for assigned customers. This position plays a critical role in identifying new business opportunities, coordinating cross-functional teams, and ensuring the successful implementation of customer solutions across all regions.</p><p>
As part of your role, your additional responsibilities will include the following:</p><ul><li>
Establish and nurture productive, long-term relationships with key decision-makers and stakeholders within each assigned global account. Serve as the primary relationship custodian, ensuring consistent engagement and alignment with customer needs and business objectives.</li><li>
Lead the development and execution of comprehensive Account Plans for each assigned customer, in collaboration with Sales Steering and other relevant teams. These plans should outline mutual performance objectives, market share and financial targets, strategic initiatives, and detailed sales activities for a 1&ndash;3 year horizon.</li><li>
Direct and coordinate the involvement of all relevant company personnel&mdash;including Sales Steering, Product, Customer Experience, Sales Support, field sales, and regional teams&mdash;to deliver on Account Plan objectives and exceed customer expectations.</li><li>
Act as the voice of the customer within the organization, ensuring that customer needs, expectations, and feedback are communicated effectively across all levels. Proactively manage communication flows, escalate issues as needed, and ensure timely resolution of challenges.</li><li>
Lead solution development efforts by mobilizing internal resources and expertise to address customer requirements, drive innovation, and deliver tailored solutions. Take a leading role in new business initiatives and ensure the effective onboarding of new accounts.</li><li>
Drive customer loyalty and business retention through the application of advanced sales tools, such as customized incentive programs and value-added services. Identify and capitalize on opportunities to grow account revenue and expand the partnership.</li><li>
Maintain accurate records of account activities, progress against objectives, and key performance indicators. Regularly review and report on account status, risks, and opportunities to senior management.</li><li>
Stay informed of industry trends, competitor activities, and market developments. Continuously seek opportunities to enhance account management practices and deliver greater value to both the customer and the organization.</li></ul><p><b><br>
Be part of an extraordinary story</b></p><p>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community.</p><p>
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.</p><p>
Together, everything is possible.</p><br>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p><b>About you</b></p><ul><li>
Bachelor&rsquo;s degree, preferably with job-related experience in sales and marketing</li><li>
Deep understanding of the airline cargo value chain, including operational, commercial and regulatory aspects</li><li>
Proven track record in effective account management</li><li>
Proven ability to build, nurture, and leverage senior-level relationships within the global freight forwarding and air cargo industry</li><li>
Demonstrated expertise in structuring complex commercial agreements and negotiating win-win outcomes with major clients</li><li>
Skilled at leading and coordinating cross- functional teams- including Sales, Marketing, Product, Customer Experience, and Operations- to deliver integrated solutions for key accounts</li><li>
Strong capability in developing account strategies, setting measurable objectives, and using data- driven insights to drive business growth</li><li>
Excellent formal presentation skills and ability to communicate complex concepts clearly to diverse audiences, both internally and externally</li><li><p>
High emotional intelligence (EQ) with a focus on understanding customer needs, delivering tailored solutions, and ensuring high satisfaction and retention</p></li></ul><p></p><p><b><br>
About Qatar Airways Group</b></p><p>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.</p><p>
So, whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.</p><p></p><p><b><br>
How to apply</b></p><p>
If you&rsquo;re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.</p><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=231853</div></div></div></div></div></div></div></div>

Global Key Account Manager (Qatari National)

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