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assistant manager it - dba Jobs in Islamabad

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systems administrator

Acgile (Accounting & Bookkeeping Services)

Job Title: IT Network &amp; Systems AdministratorLocation: PWD Islamabad Employment Type: Full-time(onsite) Working Hours: 8:00 PM &ndash; 5:00 AM (Night Shift) Salary Range: Up to PKR 100,000 per monthWe are seeking an IT Network &amp; Systems Administrator to join our team and take ownership of managing and securing our IT infrastructure. This role involves hands-on work with servers, firewalls, and networks, ensuring continuous uptime and strong cybersecurity measures across the organization.Responsibilities<ul><li>Network &amp; Infrastructure Management</li><li>Manage FortiGate firewall, SD-WAN configuration, and network security policies</li><li>Maintain switches, routers, WiFi systems, and VLAN configurations</li><li>Monitor network performance and troubleshoot connectivity issues</li><li>Server Administration</li><li>Manage Windows Server and Ubuntu Linux Server</li><li>Maintain Docker containers hosting websites and applications</li><li>Perform backups, updates, and server monitoring</li><li>IT Support &amp; User Management</li><li>Provide technical support to employees for hardware/software issues</li><li>Handle employee onboarding (equipment setup, account creation)</li><li>Process employee clearance (equipment recovery, access removal)</li><li>Security Management</li><li>Implement network security policies and access controls</li><li>Configure firewall rules, VPN, SSL inspection, and content filtering</li><li>Manage biometric systems and monitor security incidents</li></ul>Required Qualifications<ul><li>Experience: 2-4 years in IT support/network administration</li><li>Networking: TCP/IP, VLANs, routing, switching</li><li>Firewall: FortiGate 80F</li><li>Systems: Windows Server, Linux (Ubuntu preferred)</li><li>Containers: Basic Docker experience required</li><li>Security: Network security principles, VPN, SSL/TLS</li><li>Soft Skills: Problem-solving, communication, ability to work independently</li></ul>Preferred<ul><li>Fortinet NSE certification or willingness to obtain</li><li>SD-WAN experience</li><li>Scripting knowledge (Bash/Python/PowerShell)</li><li>Unifi Wi-Fi devices experience</li></ul>Interested candidate can send their resume to Careers@acgile.comJob Type: Full-timePay: Up to Rs100,000.00 per monthWork Location: On the road

IT Network & Systems Administrator

Prime System Solutions

<div>
 The System and Network Administrator is responsible for overseeing, managing, and maintaining IT infrastructure across multiple client environments. This role involves providing technical expertise in system and network administration to ensure seamless operation and security of both on-premises and cloud-based systems. The System and Network Administrator will manage a broad range of systems, including networking equipment, servers, firewalls, virtualization technologies, and cloud services, and provide comprehensive support to ensure business continuity and optimal performance.
 
 
 The ideal candidate will possess strong hands-on experience with Microsoft 365, Active Directory, Azure, and a variety of firewall technologies, as well as a deep understanding of virtualization platforms, such as VMWare. Experience working with remote access tools, monitoring platforms, and ticketing systems is also required. A proactive approach to problem-solving and a strong capacity for working in a fast-paced, multi-client environment are essential.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Network and System Administration:
 </li>
 <ul>
 <li>
 Administer and maintain client network infrastructures, including routers, switches, firewalls, and wireless technologies from vendors such as Cisco, SonicWall, Palo Alto, Juniper, F5, HP, and Aruba
 </li>
 <li>
 Manage and maintain server environments, both on-premises and in the cloud, using Windows Server (2008-2022) and virtualization technologies such as VMWare and Hyper-V
 </li>
 <li>
 Support and administer Microsoft 365, Active Directory, and Azure environments, including user management, group policies, and cloud-based services
 </li>
 <li>
 Implement and maintain firewalls and VPN solutions such as Cisco AnyConnect, Meraki, SonicWall, and Fortinet to ensure secure remote access and data protection
 </li>
 </ul>
 <li>
 Security and Compliance:
 </li>
 <ul>
 <li>
 Monitor, configure, and manage security protocols, including intrusion detection/prevention systems, firewalls, and anti-virus solutions
 </li>
 <li>
 Perform regular security assessments, vulnerability scans, and patch management to ensure compliance with security best practices
 </li>
 <li>
 Work with clients to develop and implement disaster recovery and business continuity plans
 </li>
 </ul>
 <li>
 Support and Troubleshooting:
 </li>
 <ul>
 <li>
 Provide Level 1 and Level 2 technical support for system, network, and application issues
 </li>
 <li>
 Use remote management tools to diagnose and resolve issues in a timely manner, ensuring minimal disruption to client operations
 </li>
 <li>
 Troubleshoot problems across various client environments, ranging from simple desktop issues to complex network problems
 </li>
 </ul>
 <li>
 Virtualization and Cloud Services:
 </li>
 <ul>
 <li>
 Administer VMWare environments, including the installation, configuration, and maintenance of virtual servers
 </li>
 <li>
 Provide expertise in cloud services, particularly Azure, to support client needs for scalable and resilient infrastructure
 </li>
 </ul>
 <li>
 Collaboration and Ticket Management:
 </li>
 <ul>
 <li>
 Collaborate with internal and external teams to provide effective IT solutions and support
 </li>
 <li>
 Utilize ticketing systems such as ConnectWise, Kaseya, and ServiceNow to track, manage, and resolve support requests in an organized and timely manner
 </li>
 <li>
 Ensure proper documentation of all configurations, troubleshooting efforts, and solutions in the ticketing system
 </li>
 </ul>
 <li>
 Monitoring and Reporting:
 </li>
 <ul>
 <li>
 Proactively monitor network and system performance, using monitoring tools to detect and resolve potential issues before they impact client operations
 </li>
 <li>
 Provide regular reports on system performance, uptime, and security incidents to management and clients
 
 
 </li>
 </ul>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 5+ years of experience as a System and Network Administrator, with a proven track record of installing, configuring, maintaining, and troubleshooting network and data center technologies
 </li>
 <li>
 5+ years of experience in a helpdesk or technical support role, providing frontline support and resolving issues via ticketing systems
 </li>
 <li>
 Expertise in Microsoft 365, Active Directory, and Azure cloud platforms, including advanced user and group management, permissions, and cloud services administration
 </li>
 <li>
 In-depth knowledge of firewall technologies and VPN solutions such as Cisco AnyConnect, Meraki, SonicWall, and Fortinet, with hands-on experience configuring and troubleshooting these systems
 </li>
 <li>
 Strong proficiency in VMWare and other virtualization platforms, including virtual machine setup, maintenance, and performance tuning
 </li>
 <li>
 Experience managing Windows desktop and server environments (20082022), with a strong understanding of patch management, updates, and system hardening
 </li>
 <li>
 Proficiency with ticketing and remote management tools such as ConnectWise, Kaseya, ServiceNow, and other similar platforms
 </li>
 <li>
 Solid understanding of networking protocols, including TCP/IP, DNS, DHCP, and VPN configurations
 </li>
 <li>
 Strong problem-solving skills, with the ability to work efficiently in a fast-paced environment and manage multiple client systems simultaneously
 </li>
 </ul>
</div>

System & Network Engineer (Level II)

confidentioal

Role OverviewWe&rsquo;re launching a new BPO focused on serving SaaS and tech startups with AI-augmented customer support, SDR-as-a-Service, Revenue-as-a-service and account management. As our first IT Administrator, you will be responsible for setting up and managing the technical backbone of our operations, ensuring network reliability, security, and compliance from Day 1.Key Responsibilities&#9679; Network &amp; Connectivity&#9675; Set up and maintain dedicated fiber internet with static IP.&#9675; Ensure VPN implementation and manage secure VoIP/softphone systems.&#9675; Monitor uptime, bandwidth, and redundancy (backup line, failover).&#9679; System Security&#9675; Deploy and manage endpoint security (antivirus, firewall, Bitdefender/Microsoft Defender).&#9675; Enforce endpoint security and basic device management using Google Workspace or Microsoft 365 tools.&#9675; Handle data backup, access control, and device monitoring.&#9679; Hardware &amp; Infrastructure&#9675; Procure and configure laptops, noise-cancelling headsets, routers, UPS/power backup.&#9675; Support day-to-day IT issues for staff (troubleshooting, upgrades, patching).&#9679; Compliance &amp; Licensing&#9675; Ensure systems are client-ready (role-based access, VPN logs, device security).&#9675; Maintain audit-ready IT documentation (system configurations, access logs, incident reports).&#9675; Implement data backup and recovery procedures aligned with client compliance expectations.&#9675; Ensure secure onboarding/offboarding of employees (access revocation, credential management).&#9679; SaaS &amp; Collaboration Tools&#9675; Administer Google Workspace, CRM, dialer, and other SaaS subscriptions.&#9675; Support integration of AI-assisted tools for workflows.Qualifications&#9679; Bachelor&rsquo;s degree in Computer Science, IT, or related field.&#9679; 2&ndash;4 years&rsquo; experience in IT support/admin (BPO or SaaS company experience preferred).&#9679; Strong knowledge of network setup, VoIP/dialers, firewalls, and cloud tools.&#9679; Hands-on with VPNs, endpoint protection, and data security best practices.&#9679; Problem solver with ability to support a fast-paced startup environment.&#9679; Candidates who can share examples of past IT projects (e.g., network setups, VoIP configurations, security policies, or IT documentation they&rsquo;ve prepared and can explain) will be preferred.What We Offer&#9679; Market-competitive salary with potential for growth as the company scales.&#9679; Focus on continuous learning and professional development in IT, SaaS, and BPO operations.&#9679; Early-stage startup environment where you&rsquo;ll play a hands-on role and have real ownership.&#9679; Direct exposure to global SaaS clients and top-tier tools, building international experience.Job Type: Full-timeWork Location: In person

IT Administrator (BPO Operations)

<div>
 The System and Network Administrator is responsible for overseeing, managing, and maintaining IT infrastructure across multiple client environments. This role involves providing technical expertise in system and network administration to ensure seamless operation and security of both on-premises and cloud-based systems. The System and Network Administrator will manage a broad range of systems, including networking equipment, servers, firewalls, virtualization technologies, and cloud services, and provide comprehensive support to ensure business continuity and optimal performance.
 
 
 The ideal candidate will possess strong hands-on experience with Microsoft 365, Active Directory, Azure, and a variety of firewall technologies, as well as a deep understanding of virtualization platforms, such as VMWare. Experience working with remote access tools, monitoring platforms, and ticketing systems is also required. A proactive approach to problem-solving and a strong capacity for working in a fast-paced, multi-client environment are essential.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Network and System Administration:
 </li>
 <ul>
 <li>
 Administer and maintain client network infrastructures, including routers, switches, firewalls, and wireless technologies from vendors such as Cisco, SonicWall, Palo Alto, Juniper, F5, HP, and Aruba
 </li>
 <li>
 Manage and maintain server environments, both on-premises and in the cloud, using Windows Server (2008-2022) and virtualization technologies such as VMWare and Hyper-V
 </li>
 <li>
 Support and administer Microsoft 365, Active Directory, and Azure environments, including user management, group policies, and cloud-based services
 </li>
 <li>
 Implement and maintain firewalls and VPN solutions such as Cisco AnyConnect, Meraki, SonicWall, and Fortinet to ensure secure remote access and data protection
 </li>
 </ul>
 <li>
 Security and Compliance:
 </li>
 <ul>
 <li>
 Monitor, configure, and manage security protocols, including intrusion detection/prevention systems, firewalls, and anti-virus solutions
 </li>
 <li>
 Perform regular security assessments, vulnerability scans, and patch management to ensure compliance with security best practices
 </li>
 <li>
 Work with clients to develop and implement disaster recovery and business continuity plans
 </li>
 </ul>
 <li>
 Support and Troubleshooting:
 </li>
 <ul>
 <li>
 Provide Level 1 and Level 2 technical support for system, network, and application issues
 </li>
 <li>
 Use remote management tools to diagnose and resolve issues in a timely manner, ensuring minimal disruption to client operations
 </li>
 <li>
 Troubleshoot problems across various client environments, ranging from simple desktop issues to complex network problems
 </li>
 </ul>
 <li>
 Virtualization and Cloud Services:
 </li>
 <ul>
 <li>
 Administer VMWare environments, including the installation, configuration, and maintenance of virtual servers
 </li>
 <li>
 Provide expertise in cloud services, particularly Azure, to support client needs for scalable and resilient infrastructure
 </li>
 </ul>
 <li>
 Collaboration and Ticket Management:
 </li>
 <ul>
 <li>
 Collaborate with internal and external teams to provide effective IT solutions and support
 </li>
 <li>
 Utilize ticketing systems such as ConnectWise, Kaseya, and ServiceNow to track, manage, and resolve support requests in an organized and timely manner
 </li>
 <li>
 Ensure proper documentation of all configurations, troubleshooting efforts, and solutions in the ticketing system
 </li>
 </ul>
 <li>
 Monitoring and Reporting:
 </li>
 <ul>
 <li>
 Proactively monitor network and system performance, using monitoring tools to detect and resolve potential issues before they impact client operations
 </li>
 <li>
 Provide regular reports on system performance, uptime, and security incidents to management and clients
 
 
 </li>
 </ul>
 </ul>
 
 Requirements
 
 
 
 
 Required Skills and Experience:
 
 
 
 <ul>
 <li>
 5+ years of experience as a System and Network Administrator, with a proven track record of installing, configuring, maintaining, and troubleshooting network and data center technologies
 </li>
 <li>
 5+ years of experience in a helpdesk or technical support role, providing frontline support and resolving issues via ticketing systems
 </li>
 <li>
 Expertise in Microsoft 365, Active Directory, and Azure cloud platforms, including advanced user and group management, permissions, and cloud services administration
 </li>
 <li>
 In-depth knowledge of firewall technologies and VPN solutions such as Cisco AnyConnect, Meraki, SonicWall, and Fortinet, with hands-on experience configuring and troubleshooting these systems
 </li>
 <li>
 Strong proficiency in VMWare and other virtualization platforms, including virtual machine setup, maintenance, and performance tuning
 </li>
 <li>
 Experience managing Windows desktop and server environments (20082022), with a strong understanding of patch management, updates, and system hardening
 </li>
 <li>
 Proficiency with ticketing and remote management tools such as ConnectWise, Kaseya, ServiceNow, and other similar platforms
 </li>
 <li>
 Solid understanding of networking protocols, including TCP/IP, DNS, DHCP, and VPN configurations
 </li>
 <li>
 Strong problem-solving skills, with the ability to work efficiently in a fast-paced environment and manage multiple client systems simultaneously
 
 
 </li>
 </ul>
 
 Preferred Qualifications:
 
 
 
 <ul>
 <li>
 Experience with monitoring tools and network management platforms for proactive system maintenance and issue detection
 </li>
 <li>
 Familiarity with additional virtualization technologies like Hyper-V
 </li>
 <li>
 Strong understanding of disaster recovery planning and implementation
 </li>
 <li>
 Certification in relevant areas such as Microsoft, Cisco, or VMware (e.g., MCSA, CCNA, VCP)
 
 
 </li>
 </ul>
 This role is crucial in ensuring clients IT infrastructures are secure, reliable, and optimized for performance, and offers the opportunity to work with cutting-edge technologies in a dynamic environment.
</div>

System & Network Engineer

Fun City

Key Responsibility &amp; Duties:-<ul><li>Installation, configuration &amp; maintenance of Servers.</li><li>Scheduling backup of servers on NAS &amp; external Hard Disks.</li><li>Configure Firewall &amp; create VLAN.</li><li>Configure and manage the Proxy server.</li><li>Maintain the center IT infrastructure.</li><li>Install configure &amp; troubleshoot Email server.</li><li>Configure &amp; troubleshoot surveillance cameras.</li><li>Install &amp; configure the InterCard ICashier POS software.</li><li>Configures &amp; troubleshoot the InterCard Ireaders in back office.</li><li>Resolve the Issues of InterCard back office &amp; ICashier.</li><li>Manage Internet Connections and virtual telephone Exchange</li><li>Install &amp; manage the attendance machine/software.</li><li>Installation, configuration and maintenance of user accounts in Active directory.</li><li>Provide the management with correct specification of all equipment&rsquo;s hardware &amp; software required for the center as well as recommending purchases and perform installation.</li><li>Repair &amp; maintenance of IT equipment&rsquo;s.</li><li>Resolve the queries of staff relevant to the software/hardware and network.</li><li>Planning future improvement.</li><li>Any other task assigned by HOD/Line Manager</li></ul>QualificationMasters in Computer Science.Experience2-3 Years professional experience.Job Type: Full-timeWork Location: In person

Assistant System Administrator

Teamficient

Position Title: IT AssistantLocation: RemoteEmployment Type: Full-TimeExperience Level: 2+YearsCompany: Teamficient - www.teamficient.comSalary Range: $800 - $1000 (Negotiable for highly experienced candidates)Work Schedule:<ul><li>Time Range: Between 7 AM &ndash; 7 PM CST (Graveyard shift)</li><li>Working Hours: 9 hours per day (8 working hours + 1-hour break)</li><li>Days Off: TBD (2 days per week)</li></ul>About Us: At TeamFicient, we are a dynamic team of highly experienced professionals dedicated to providing tailored solutions that meet the unique needs of our clients. We are currently seeking a skilled IT Assistant to join our team and play a crucial role in maintaining the efficiency and accuracy of our day-to-day operations.Why Join Us?&#9989; Competitive salary with potential increases based on performance.&#9989; Opportunities for career advancement.&#9989; Stable and supportive work environment.Job OverviewWe&rsquo;re seeking a dependable and detail-oriented IT Assistant to manage the core user operations that keep our team productive and secure. This role is essential for overseeing onboarding/offboarding, access permissions, and tool administration across multiple platforms like Zoho, Google Workspace, Microsoft 365, and our VOIP system. You'll also ensure that team timesheets are accurately logged and assist with IT support tickets as needed.Key Responsibilities<ul><li>Manage employee onboarding and offboarding, including creation and removal of system credentials.</li><li>Assign and maintain user access and permission levels across all company tools.</li><li>Handle Zoho Apps administration, especially Zoho Recruit and the Zoho One suite.</li><li>Provide technical support using a ticketing system, resolving common software and access issues.</li><li>Set up and manage VOIP systems such as Zoom Phone or 8x8.</li><li>Review employee timesheets for accuracy using tools like Time Clock Wizard.</li><li>Support Google Workspace and Microsoft 365 email and user account administration.</li><li>Perform basic WordPress website edits and content updates.</li></ul>Qualifications<ul><li>Associate&rsquo;s or Bachelor&rsquo;s degree in IT, Computer Science, or related field (or equivalent experience).</li><li>2&ndash;3 years of experience in an IT support or systems administration role.</li><li>Strong familiarity with Google Workspace and Microsoft 365 admin tools.</li><li>Hands-on experience managing Zoho Apps, especially Zoho Vault.</li><li>Experience with Zoom Phone, 8x8, or other similar VOIP platforms.</li><li>Knowledge of Time Clock Wizard or other time-tracking tools.</li><li>Basic understanding of WordPress content management and editing.</li><li>High attention to detail, especially in handling credentials and user data.</li><li>Strong communication and troubleshooting skills.</li><li>Bilingual capabilities (English/Spanish) needed.</li></ul>System Requirements<ul><li>Desktop/Laptop</li><li>Intel Core i5</li><li>4GB RAM for multitasking requirements</li><li>Workstation free from any Noise and Distractions</li><li>Backup Internet Connection</li><li>USB Headset with Noise Cancelling</li><li>Backup for Power Outage: Generator/UPS or Alternative Location</li></ul>Application ProcessAll initial interviews for this position will be conducted via a Google Form interview setup. Applicants must complete the form using the link provided below to be considered for the position.[Submit Your Initial Interview Here] - https://forms.gle/B8LsjtBJ1PqL4KeD9Only shortlisted candidates will be invited for a technical interview and assessment test following the initial screening.This is a long-term opportunity to grow with a supportive, global team and build a rewarding work-from-home career with Teamficient.Job Type: Full-timeWork Location: Remote

IT Assistant

Anekor Pakistan

We are looking for a proactive and detail-oriented Workforce Administrator to join our team.Responsibilities:<ul><li>Oversee workforce planning, scheduling, and daily staffing operations.</li><li>Support recruitment, onboarding, and employee training processes.</li><li>Assist in performance management and ensure effective implementation of HR policies.</li><li>Maintain accurate workforce records and prepare productivity reports.</li><li>Promote positive employee relations and contribute to operational efficiency.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field.</li><li>Experience in workforce management, HR coordination, or similar role.</li><li>Strong organizational and communication skills.</li><li>Ability to multitask and manage priorities in a fast-paced environment.</li></ul>Salary: Market CompetitiveWorking Days: Monday to SaturdayTiming: 9am-5pmLocation: IslamabadJob Type: Full-timeWork Location: In person

Workforce Administrator

Explore 346+ Systems administrator in Islamabad this October. Find roles across top companies and apply now to boost your career.