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tamheer program customer service programs specialist

Aanaab

<div>We are looking for a Customer Service &amp; Programs Specialist to assist our users with their questions and inquiries about our training programs, enrollment process, and payments. The role involves communicating with users primarily via WhatsApp and email and using our internal systems and reports to investigate issues and provide accurate, timely support. The role also includes program operations support, including enrollment tracking, sending invitations and live-session links, monitoring trainee attendance and content completion. 
Key Responsibilities<ul><li>
Check the number of enrolments regularly for each program, prepare lists and follow-up sheets.</li><li>
Follow up on the trainees joining the program and ensure that invitations are sent to all trainees before the beginning of each program.
</li><li>Create WhatsApp groups for each launch and follow up on both WhatsApp and Telegram groups.
</li><li>Send reminders to trainees for live sessions and send links.</li><li>
Start the sessions and ensure that the trainers and trainees enter.
</li><li>Communicate with the trainees and follow up on their entry to the live sessions.</li><li>
Provide support and respond to trainees' inquiries in groups and ensure that they reach and have all the necessary resources.
</li><li>Follow up on the trainees' completion of the content and send reminders before the end of the course. Updating follow-up lists after meetings, before and after the end of the session.
</li><li>Send messages to those who passed and those who did not pass and the reasons for not passing.
</li><li>Preparing lists of passed and failed trainees for each program.
</li>Organizing follow-up files for programs on the drive. 
<li>
</li></ul> 
 
Requirements 
<ul><li>
Bachelor&rsquo;s degree in Business Administration or a related field.</li><li>
Good command of the English language (written and spoken).</li><li>
Basic to intermediate proficiency in Microsoft Office applications.</li><li>
Strong organizational, communication, and time-management skills.</li><li>
Strong problem-solving and customer service mindset.</li><li>
Ability to multitask and manage time effectively.</li></ul> 

Benefits 
<ul><li>
A supportive, collaborative work environment.</li><li>
Opportunities to learn and grow in customer support and success.</li><li>
The chance to contribute to a mission-driven company transforming professional development in the region.</li></ul></div>

Tamheer Program - Customer Service & Programs Specialist

أعناب

<div>
 We are looking for a
 
 Customer Service &amp; Programs Specialist
 
 to assist our users with their questions and inquiries about our training programs, enrollment process, and payments. The role involves communicating with users primarily via
 
 WhatsApp and email
 
 and using our internal systems and reports to investigate issues and provide accurate, timely support. The role also includes
 
 program operations support
 
 , including enrollment tracking, sending invitations and live-session links, monitoring trainee attendance and content completion.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Check the number of enrolments regularly for each program, prepare lists and follow-up sheets
 </li>
 <li>
 Follow up on the trainees joining the program and ensure that invitations are sent to all trainees before the beginning of each program.
 </li>
 <li>
 Create WhatsApp groups for each launch and follow up on both WhatsApp and Telegram groups.
 </li>
 <li>
 Send reminders to trainees for live sessions and send links
 </li>
 <li>
 Start the sessions and ensure that the trainers and trainees enter.
 </li>
 <li>
 Communicate with the trainees and follow up on their entry to the live sessions
 </li>
 <li>
 Provide support and respond to trainees' inquiries in groups and ensure that they reach and have all the necessary resources.
 </li>
 <li>
 Follow up on the trainees' completion of the content and send reminders before the end of the course. Updating follow-up lists after meetings, before and after the end of the session.
 </li>
 <li>
 Send messages to those who passed and those who did not pass and the reasons for not passing.
 </li>
 <li>
 Preparing lists of passed and failed trainees for each program.
 </li>
 <li>
 Organizing follow-up files for programs on the drive.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration or a related field
 </li>
 <li>
 Good command of the English language (written and spoken)
 </li>
 <li>
 Basic to intermediate proficiency in Microsoft Office applications
 </li>
 <li>
 Strong organizational, communication, and time-management skills
 </li>
 <li>
 Strong problem-solving and customer service mindset
 </li>
 <li>
 Ability to multitask and manage time effectively
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 A supportive, collaborative work environment
 </li>
 <li>
 Opportunities to learn and grow in customer support and success
 </li>
 <li>
 The chance to contribute to a mission-driven company transforming professional development in the region
 </li>
 </ul>
</div>

Teleflex

<div>
 
 We have an opportunity for a Product Specialist to support our growing business in our Emergency Medicine (EM) Division to provide product training and sales support to distribution partners primarily in Saudi Arabia and potentially in other Middle Eastern countries. This role will report to the Country Sales Manager Saudi Arabia, based in Riyadh.
 
 
 As a member of the Vascular and Emergency Medicine (VEM) Business Unit, this essential commercial position will have a high degree of autonomy and responsibility to help deliver the revenue growth expectations through more in-depth product utilization and customer adoption through consistent product training and sales support primarily to our distribution partners but also to customers.
 
 
 
 
 
 
 KEY RESPONSIBILITIES
 
 
 
 
 
 
 The Product Specialist &ndash; Emergency Medicine (EM) will be pivotal in developing the Emergency Medicine (EM) business by acquiring knowledge and expertise. The role will provide support to the sales operation of our distributors and support customers daily with product training, providing technical expertise through product presentations, demonstration, and support, both virtually and in-person.
 
 
 
 
 
 Working closely with colleagues from Sales, Marketing and Clinical Medical Affairs, the job holder will conduct regular product trainings and facilitate the identification of opportunities for clinical and medical education in collaboration with their respective CMA referral for key customers. This with the aim to drive the growth through more in-depth product utilization, building confidence of the operator through everyday use and using the latest supporting materials to ensure the customer understands the product and its benefit both to clinical practice and patient.
 
 
 
 
 
 The role will be deeply involved in driving the execution of the associated commercial tactical plans needed to increase awareness and uptake of Teleflex EM products across the country (region). You will be working alongside the Country Sales Manager to target key accounts in close collaboration with our local distributors, maximize operational efficiency, implement business strategy, attend key customer meetings and conferences and liaise with and develop a Key Opinion Leader network.
 
 
 
 
 
 While the role will initially be a supporting role, as the customer base grows in key accounts and expertise is attained in the product range, the position will take on further responsibility for developing new accounts in all the Saudi territory.
 
 
 
 
 
 
 ESSENTIAL SKILLS / EXPERIENCE
 
 
 
 
 
 
 This role would ideally suit an experienced Product Specialist with proven experience of selling / supporting medical devices in surgery, but other relevant experience such as EM equipment would be considered.
 
 
 
 
 
 You will be educated to at least a degree level in a life-sciences / engineering or business-related subject.
 
 
 
 
 
 You should be a strong team player, have a strong work ethic, and a can-do attitude.
 
 
 
 
 
 
 BEHAVIOURS &amp; VALUES
 
 
 
 
 
 
 &bull; Approachable and enthusiastic.
 
 
 
 
 
 &bull; Flexible and adaptable.
 
 
 
 
 
 &bull; Able to work on own initiative and as a team player.
 
 
 
 
 
 &bull; Good organizational skills with cultural awareness and sensitivity.
 
 
 
 
 
 &bull; Good judgment and problem-solving ability &amp; is capable of understanding the impact of decision making on both Teleflex Medical and their customers.
 
 
 
 
 
 &bull; A positive attitude and healthy ambition.
 
 
 
 
 
 Teleflex has key Core Values which we strive to adhere by:
 
 
 
 
 
 Entrepreneurial Spirit
 
 
 &bull; Be creative, take risks and use initiative.
 
 
 
 
 
 &bull; Initiate change and innovation.
 
 
 
 
 
 &bull; Take ownership and be accountable.
 
 
 
 
 
 Building Trust
 
 
 
 
 
 &bull; Be sincere and authentic.
 
 
 
 
 
 &bull; Inform, ask and listen.
 
 
 
 
 
 &bull; Be supportive and reliable.
 
 
 
 
 
 Make It Fun
 
 
 
 
 
 &bull; Be collaborative and friendly.
 
 
 
 
 
 &bull; Show appreciation..
 
 
 
 
 
 &bull; Make your work place a better place.
 
 
 
 
 
 Applicants must have the legal right to work in the Kingdom of Saudi Arabia at the time of application. This includes holding valid residency and work authorisation documentation, or being a Saudi national eligible for employment under applicable law.
 
 
 
 
 
 In accordance with the Kingdom's Nitaqat programme and Ministry of Human Resources and Social Development requirements, Teleflex is committed to the employment and professional development of Saudi nationals. Priority consideration will be given to qualified Saudi national candidates as part of our commitment to supporting the Kingdom's nationalisation objectives. Teleflex actively encourages applications from Saudi nationals for this position.
 
 
 
 
 
 
 
</div>

Product Specialist Emergency Medicine- Jeddah

Zegna

<div>
 JOB CONTENT
 
 
 To maintain stocks in a scientific and orderly manner, minimizing / eliminating bottlenecks / errors in storage, retrieval and movement of goods between stock area to sales floor and provide strong support to the sales team. The Stock Controller would be in charge of multiple stores / locations.
 
 
 
 Key Responsibilities
 
 
 
 
 FUNCTIONAL RESPONSIBILITIES
 
 
 
 <ul>
 <li>
 Oversee the entire process of stock transfer into warehouse, warehouse to store and inter store, ensure the movements are recorded and updated to reduce discrepancies.
 </li>
 <li>
 Oversee all Warehouse audit - stock count - discrepancy and resolving process.
 </li>
 <li>
 Provide valuable update on deliveries, stock levels, pending orders, claims for the damaged/shortage of merchandise &amp; replenishment process.
 </li>
 <li>
 Ensure proper adjustment of defective stock items as per company policy.
 </li>
 <li>
 Prepare the annual stock take calendar in conjunction with Operations Manager and Store Manager, communicate the plan to all concerned and ensure compliance to the plan by mobilizing the requisite manpower and other related resources for the physical stock take. Oversee the physical stock take process, monitor adherence to policies and procedures.
 </li>
 <li>
 Review stock take results in conjunction with the Local Retail &amp; Wholesale Operations Specialist / Finance Manager and reconcile the figures by monitoring stock movements and transfers in the stores.
 </li>
 <li>
 Prepare reports based on the findings and provide recommendations and suggestions to the Local Retail &amp; Wholesale Operations Specialist. Implement stock loss action plans (formulated as a result of stock counts in the retail stores) and monitor their adherence.
 </li>
 <li>
 Oversee the process of shipments for the goods, coordinate with EZ in Italy and the logistics company to ensure timely delivery to the stores.
 </li>
 <li>
 Guide, train appraise &amp; motivate staff to enable subordinates (if any) realize their full potential.
 
 
 </li>
 </ul>
 
 Education, Experience, Functional Skills And Knowledge
 
 
 
 
 Education/ Qualification
 
 
 
 <ul>
 <li>
 High school qualification / Commerce Graduate
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 2 to 4 years&rsquo; luxury retail experience
 
 
 </li>
 </ul>
 
 Functional Skills &amp; Specific Knowledge
 
 
 
 <ul>
 <li>
 Computer literacy in Oracle or similar inventory control program
 </li>
 <li>
 Highly organized, good follow up on instructions and commercial background in retail
 
 
 </li>
 </ul>
 COMPETENCIES
 
 
 <ul>
 <li>
 Achievement Drive
 </li>
 <li>
 Analytical Thinking
 </li>
 <li>
 Initiative
 </li>
 <li>
 Taking Ownership
 </li>
 <li>
 Conceptual Thinking
 </li>
 <li>
 Serving Customers
 </li>
 </ul>
</div>

Saudi Arabia (Jeddah) - Stock Controller

Saudi German Health

<div>
 
 We are looking for a dedicated
 
 Patient Safety &amp; Risk Specialist / Supervisor
 
 to join our team and drive a culture of safety, quality, and continuous improvement across our healthcare facilities.
 
 
 
 
 
 Key Responsibilities
 
 <ul>
 <li>
 Lead and support patient safety initiatives in line with international accreditation standards.
 </li>
 <li>
 Investigate, analyze, and manage patient safety incidents, adverse events, and near misses.
 </li>
 <li>
 Conduct Root Cause Analysis (RCA), Failure Mode and Effects Analysis (FMEA), and risk assessments.
 </li>
 <li>
 Develop and implement risk mitigation strategies and corrective action plans.
 </li>
 <li>
 Monitor patient safety indicators and prepare performance reports and recommendations.
 </li>
 <li>
 Ensure compliance with regulatory requirements and accreditation standards (JCI/CBAHI).
 </li>
 <li>
 Deliver patient safety education and awareness programs for clinical and non-clinical staff.
 </li>
 <li>
 Collaborate with multidisciplinary teams to improve quality of care and reduce clinical risks.
 </li>
 <li>
 Support organizational quality improvement projects and patient safety campaigns.
 </li>
 </ul>
 
 
 
 
 Requirements
 
 <ul>
 <li>
 Bachelor's degree in Nursing, Healthcare Administration, Pharmacy, Medicine, or another relevant healthcare discipline.
 </li>
 <li>
 Master's degree or professional certification in Patient Safety, Healthcare Quality, or Risk Management is an advantage.
 </li>
 <li>
 
 Minimum 6-10 years of experience in Patient Safety, Clinical Risk Management, or Healthcare Quality within a hospital setting.
 
 </li>
 <li>
 Strong knowledge of patient safety principles, risk management methodologies, and quality improvement tools.
 </li>
 <li>
 Hands-on experience with incident reporting systems, RCA, FMEA, and healthcare accreditation standards (JCI/CBAHI).
 </li>
 <li>
 Excellent analytical, communication, presentation, and report-writing skills.
 </li>
 <li>
 Ability to lead initiatives, facilitate investigations, and work effectively with multidisciplinary teams.
 </li>
 </ul>
</div>

Patient Safety and Risk Specialist/Supervisor

Al-Ahli Club Company

<div>
 
 
 
 Job Overview:
 
 
 
 
 
 
 The
 
 VIP &amp; Hospitality Sales Senior Specialist
 
 sits at the intersection of revenue generation and premium guest experience at Al Ahli Club Company.
 
 
 This dual-purpose role is responsible for both selling and operating the Club&rsquo;s VIP and hospitality products, including Sky Boxes, Gold, and Silver sections.
 
 
 From closing sales to coordinating catering and ensuring a flawless premium matchday experience, this individual owns the VIP product from first contact to final whistle.
 
 
 The role demands a unique blend of commercial sharpness and operational excellence, ensuring that high-value guests receive a world-class experience every time they visit the stadium.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 &bull; Drive sales of VIP and hospitality packages, including Sky Boxes, Gold, and Silver sections, through proactive outreach, relationship building, and renewals.
 
 
 &bull; Own the matchday delivery of all VIP sections, ensuring every detail from setup to guest arrival and post-match service meets premium standards.
 
 
 &bull; Coordinate catering, F&amp;B service, and vendor logistics for all VIP and hospitality areas on matchday.
 
 
 &bull; Build and maintain strong, trust-based relationships with high-value clients, corporate buyers, and VIP guests.
 
 
 &bull; Work closely with the VIP &amp; Hospitality Operations Sr. Specialist to ensure consistent quality across all premium touchpoints.
 
 
 &bull; Track VIP sales performance, occupancy rates, and client satisfaction, reporting on revenue contribution and renewal trends.
 
 
 &bull; Identify opportunities to upsell, cross-sell, and develop new premium products or experiences.
 
 
 &bull; Collaborate with Partnerships and Marketing to integrate sponsor activations within VIP and hospitality areas.
 
 
 
 
 
 
 Requirements:
 
 
 
 &bull; Bachelor&rsquo;s degree in Business Administration, Hospitality Management, Marketing, or a related field.
 
 
 &bull; 4&ndash;6 years of experience in VIP sales, hospitality management, or premium account management, ideally in sports, luxury events, or high-end hospitality.
 
 
 &bull; Demonstrated ability to sell and deliver premium experiences to high-net-worth individuals and corporate clients.
 
 
 &bull; Hands-on experience managing matchday or event-day operations in a hospitality environment.
 
 
 &bull; Experience with CRM tools, client relationship management, and F&amp;B coordination.
 
 
 
 
 
 
 Skills:
 
 
 
 &bull; Exceptional interpersonal and relationship management skills, with the ability to build rapport with C-suite and VVIP guests.
 
 
 &bull; Strong sales acumen with a client-centric, service-oriented mindset.
 
 
 &bull; Excellent organizational skills and the ability to manage logistics under pressure on matchday.
 
 
 &bull; Attention to detail and a commitment to premium quality standards.
 
 
 &bull; Comfortable managing both the commercial and operational sides of hospitality.
 
 
 &bull; Fluency in English and Arabic.
 
</div>

VIP & Hospitality Sales Senior Specialist

Saint-Gobain

<div>Why do we need you? 
 Customer Service &amp; Order Management
<ul>
<li>Serve as the primary contact for stock replenishment orders, direct customer shipments (credit orders), and branch deliveries within Northwestern Region.</li>
<li>Coordinate and communicate order status, delivery schedules, and shipment updates with regional sales teams and regional representatives.</li>
<li>Ensure timely and accurate processing of customer orders in line with company procedures and service level expectations.</li>
<li>Resolve sales teams&rsquo; inquiries and non-technical complaints professionally and within agreed timelines.</li>
<li>Maintain accurate records of customer interactions, orders, and delivery documentation.</li></ul> 


Cross-Functional Collaboration
<ul>
<li>Work closely with Production and Operations teams to communicate product requirements, priorities, and delivery schedules</li>
<li>Support production planning by providing demand for your assigned regions when needed.</li>
<li>Facilitate communication between Sales, Warehousing, Logistics, Finance, and Customer Service teams to ensure smooth order execution.</li></ul> 


Documentation &amp; Compliance
<ul>
<li>Prepare and provide product certifications, technical data sheets, material safety data sheets (MSDS), compliance documents, and other customer-required documentation, when needed.</li>
<li>Maintain shipment records, customer files, and operational documentation in accordance with the company's Document Retention Policy.</li>
<li>Ensure compliance with company policies, quality standards, and applicable regulatory requirements.</li>
<li>Support continuous improvement initiatives.</li></ul> 


Leadership &amp; Operational Support
<ul>
<li>Provide guidance and support to team members as needed.</li>
<li>Assist in maintaining efficient departmental operations and service standards.</li>
<li>Perform additional duties and responsibilities as assigned by the Customer Service Manager.</li>
</ul> 
Is this job for you? 
Educational Requirements:

Bachelor's Degree or equivalent qualification.
<div>
<div><div><div>Essential:</div></div><div> 
<div>
Experience in customer service, sales support, logistics, distribution or related commercial functions.</div></div><div> 
<div>
Strong understanding of customer order management and distribution processes.</div></div><div> 
<div>
Experience using ERP systems and Microsoft Office programs.</div> 
</div> 
</div></div> 
Job Reference: SAU00100</div>

Customer Service Representative

Explore 30+ Tamheer program customer service programs specialist in Jeddah this August. Find roles across top companies and apply now to boost your career.

30 tamheer program customer service programs specialist jobs In Jeddah

Tamheer Program - Customer Service & Programs Specialist

Tamheer Program - Customer Service & Programs Specialist

Product Specialist Emergency Medicine- Jeddah

Saudi Arabia (Jeddah) - Stock Controller

Patient Safety and Risk Specialist/Supervisor

VIP & Hospitality Sales Senior Specialist

Customer Service Representative