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barista team lead

team lead

C'est La Vie Cafe

<p><b>Job Overview</b><br/>As a <b>Barista Team Lead</b> with our team, you will be an essential part of creating a positive experience by preparing and serving a variety of coffee and beverages on site at curated client events. This role requires excellent customer service skills and the ability to work efficiently in a fast-paced environment.THIS IS A PART-TIME POSITION!</p><p><b>What you&rsquo;ll be doing:</b></p><ul><li>Prepare and serve a variety of coffee and tea beverages with precision and creativity.</li><li>Provide excellent customer service by taking orders and answering customer inquiries.</li><li>Maintain a clean and organized workspace, including coffee preparation and serving areas.</li><li>Operate coffee brewing equipment and machines efficiently.</li><li>Follows station specific duties and responsibilities.</li><li>Opens and/or closes area following appropriate checklist, verifies completion with Manager on Duty prior to leaving the area.</li><li>Follows standards and maintains work area and equipment to ensure safe and sanitary food and drink-handling practices.</li><li>Follow health and safety guidelines to ensure a hygienic and safe environment and ensure safe and sanitary food while practicing safe drink-handling practices.</li><li>Assist in restocking inventory and maintaining supplies.</li></ul><p><b>Physical Requirements:</b></p><ul><li>Ability to stand for 4- 8-hour shifts and perform repetitive tasks.</li><li>Lift and carry up to 30 pounds, including coffee bags and supplies.</li><li>Flexibility to work various shifts, including weekends and holidays.</li></ul><p><b>What we&rsquo;re looking for:</b></p><ul><li>Previous experience as a Barista or in a similar customer service role is a must</li><li>Great conversational skills and teamwork-oriented</li><li>Positive outlook</li><li>Must possess basic math, reading and writing skills</li><li>Must be multi-task oriented</li><li>Knowledge of coffee brewing techniques and beverage preparation</li><li>Strong interpersonal and communication skills</li><li>Ability to work efficiently in a fast-paced environment</li><li>Must be at least 18 years of age</li><li>Reliable and consistent transportation</li><li>Eligibility to work in the United States</li><li>Willingness to submit to a drug test and criminal background check</li></ul><p>Job Type: Part-time</p><p>Pay: From $11.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li><li>Flexible schedule</li></ul><p>Work Location: In person</p>

Barista Team Lead

Reserv

<div><h3 class="jobSectionHeader"><b>About Reserv</b></h3><p>
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike.</p><p>
We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can&rsquo;t wait to meet you.</p><p></p><h3 class="jobSectionHeader"><b><br>
About the role</b></h3><p>
As a Claims Team Lead, Litigation at Reserv, you will be a working leader providing support to a claims manager with leadership and claim technical responsibilities. Leadership responsibilities will include overseeing work done within the Commercial Auto Claims adjusting staff. We want your background and experience to deliver operational effectiveness, particularly in leveraging technology and analytics to drive better efficiencies and performance. You will serve a critical role with the team, the customers, and the client. This role will balance management responsibilities and individual contributor responsibilities when volume dictates the need for assistance with a claim.</p><h3 class="jobSectionHeader"><b>
Who you are</b></h3><ul><li>
Highly motivated and growth-oriented, impactful and influential</li><li>
Claims professional - you are knowledgeable and have a track record of success in commercial auto claims adjudication.</li><li>
Strong leader - through formal management experience or a proven track record of peer and project leadership, you have demonstrated the ability to motivate, support, and teach a team to help them excel in their roles.</li><li>
Tech-oriented - You are excited by the prospect of building a tech-driven claims organization while delivering an excellent service and have proven results leveraging technology and analytics.</li><li>
Passionate - Claims professional who cares about their team, the customer, and their experience</li><li>
Empathetic leader - You exercise empathy and patience towards everyone you interact with</li><li>
Sense of urgency - at all times. That does not mean working at all hours</li><li>
Creative - You challenge existing assumptions and find ways of leveraging technology and the talents of your team to address problems</li><li>
Curious - You want to know the whole story so you can make the right decisions early and be decisive when it counts.</li><li>
Problem solver - You have the ability to take a &lsquo;deep dive&rsquo; into the details of the business while staying focused on the big picture.</li><li>
Anti-status quo - You don&rsquo;t just wish things were done differently; you act on it</li><li>
Communicative - You are comfortable with and understand the importance of phone communications throughout the claims process.</li><li>
And did we mention a sense of humor? Claims are hard enough as it is!</li></ul><h3 class="jobSectionHeader"><b>
What we need</b></h3><p>
We need you to do all the things typical to the role:</p><ul><li>
Oversee a team of commercial auto adjuster direct reports</li><li>
Implement and maintain best practices for claims handling, including claim intake, investigation, evaluation, settlement, and recovery</li><li>
Align team with client and customer expectations of the claims process</li><li>
Serve as a resource for escalated claims</li><li>
Foster a positive work environment, promote teamwork, and encourage professional growth and development</li><li>
Attract, hire, retain, and provide a high level of training with the support of the rest of the leadership team</li><li>
Prepare and present comprehensive claims reports, metrics, and analyses to clients and customers; advise clients on claim trends and loss mitigation</li><li>
Serve as backup/ leader when the Manager is out of office</li><li>
Responsible for initial onboarding tasks/ access and new hire cultural immersion</li><li>
SME for first-line questions, escalations, roundtable discussions</li><li>
Increased reserve and payment authority with the ability to assist with moderate reviews</li><li>
Identify topics and trends to discuss in team Huddles and Elevated Claims Experience Workshops lead/ co-lead by Team Leads, Managers, and other Reserv employees</li></ul><h3 class="jobSectionHeader"><b>
Requirements</b></h3><ul><li>
5+ years of insurance claims experience in multiple lines of business with bodily injury experience</li><li>
3+ years of leadership experience with a preference for experience managing in a remote environment</li><li>
Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes</li><li>
Demonstrated commitment to quality, accuracy, and attention to detail</li><li>
Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive information</li></ul><h3 class="jobSectionHeader"><b>
Benefits</b></h3><ul><li>
Generous health-insurance package with nationwide coverage, vision, &amp; dental</li><li>
401(k) retirement plan with employer matching</li><li>
Competitive PTO policy &ndash; we want our employees fresh, healthy, happy, and energized!</li><li>
Generous family leave policy after 8 months of continuous work</li><li>
Work from anywhere to facilitate your work life balance</li><li>
Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!</li></ul><p></p><p><b><br>
Additionally, we will</b></p><ul><li>
Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role</li><li>
Work toward reducing and eliminating all the administrative work from an adjuster role</li><li>
Foster a culture of empathy, transparency, and empowerment in a remote-first environment</li></ul><p><br>
At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!</p></div><p></p>

Claims Team Lead Litigation

<div><p><b>About Reserv</b></p><p>
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike.</p><p>
We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can&rsquo;t wait to meet you.</p><p></p><p><b><br>
About the role</b></p><ul><li>
As a Team Lead at Reserv, you will be a working leader providing support to a Claims manager with leadership and claim technical responsibilities. Leadership responsibilities will include overseeing work done within the Commercial Auto Claims adjusting staff. We want your background and experience to deliver operational effectiveness, particularly in leveraging technology and analytics to drive better efficiencies and performance. You will serve a critical role with the team, the customers, and the client. This role will balance management responsibilities and individual contributor responsibilities when volume dictates the need for assistance with a claim.</li></ul><p><b>
Who you are</b></p><ul><li>
Highly motivated and growth-oriented, impactful and influential</li><li>
Claims professional - you are knowledgeable and have a track record of success in commercial auto claims adjudication.</li><li>
Strong leader - through formal management experience or a proven track record of peer and project leadership, you have demonstrated the ability to motivate, support, and teach a team to help them excel in their roles.</li><li>
Tech-oriented - You are excited by the prospect of building a tech-driven claims organization while delivering an excellent service and have proven results leveraging technology and analytics.</li><li>
Passionate - Claims professional who cares about their team, the customer, and their experience</li><li>
Empathetic leader - You exercise empathy and patience towards everyone you interact with</li><li>
Sense of urgency - at all times. That does not mean working at all hours</li><li>
Creative - You challenge existing assumptions and find ways of leveraging technology and the talents of your team to address problems</li><li>
Curious - You want to know the whole story so you can make the right decisions early and be decisive when it counts.</li><li>
Problem solver - You have the ability to take a &lsquo;deep dive&rsquo; into the details of the business while staying focused on the big picture.</li><li>
Anti-status quo - You don&rsquo;t just wish things were done differently; you act on it</li><li>
Communicative - You are comfortable with and understand the importance of phone communications throughout the claims process.</li><li>
And did we mention a sense of humor? Claims are hard enough as it is!</li></ul><p><b>
What we need</b></p><p>
We need you to do all the things typical to the role:</p><ul><li>
Flexibility - you will need to be able to switch from claims handling to coaching and feedback</li><li>
Agility- you must have an agile mindset and the ability to pivot from focus to focus in a moment&rsquo;s notice</li><li>
Be consistently dependable in achieving or exceeding goals and overcoming obstacles</li><li>
Implement and maintain best practices for claims handling, including claim intake, investigation, evaluation, settlement, and recovery</li><li>
Align team with client and customer expectations of the claims process</li><li>
Serve as a resource for escalated claims</li><li>
Foster a positive work environment, promote teamwork, and encourage professional growth and development</li><li>
Attract, hire, retain, and provide a high level of training with the support of the rest of the leadership team</li><li>
Prepare and present comprehensive claims reports, metrics, and analyses to clients and customers; advise clients on claim trends and loss mitigation</li></ul><p><b>
Job Duties:</b></p><ul><li>
Serve as backup/leader when the Manager is out of office</li><li>
Responsible for having direct reports</li><li>
Responsible for initial onboarding tasks / access and new hire cultural immersion</li><li>
SME for first-line questions, escalations, roundtable discussions</li><li>
Increased reserve and payment authority with the ability to assist with moderate reviews</li><li>
Identify topics and trends to discuss in team Huddles and Elevated Claims Experience Workshops lead/ co-lead by Team Leads, Managers, and other Reserv employees</li><li>
Customer Obsession Champions - Active advocates who help leadership cultivate a customer-centric mindset</li></ul><p><b>
Requirements</b></p><ul><li>
5+ years of insurance claims experience in multiple lines of business, preference for an auto with some bodily injury experience</li><li>
3+ years of leadership experience with a preference for experience managing in a remote environment</li><li>
Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes</li><li>
Demonstrated commitment to quality, accuracy, and attention to detail</li><li>
Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive information</li><li>
Active adjuster license required: resident state license if available, otherwise a Designated Home State (DHS) license</li></ul><p></p><p><b><br>
Benefits</b></p><ul><li>
Generous health-insurance package with nationwide coverage, vision, &amp; dental</li><li>
401(k) retirement plan with employer matching</li><li>
Competitive PTO policy &ndash; we want our employees fresh, healthy, happy, and energized!</li><li>
Generous family leave policy after 8 months of continuous work</li><li>
Work from anywhere to facilitate your work life balance</li><li>
Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!</li></ul><p></p><p><b><br>
Additionally, we will</b></p><ul><li>
Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role</li><li>
Work toward reducing and eliminating all the administrative work from an adjuster role</li><li>
Foster a culture of empathy, transparency, and empowerment in a remote-first environment</li></ul><p><br>
At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!</p></div><p></p>

Claims Team Lead Auto Property Damage

River Edge Behavioral Health Center

<div><div><i>About River Edge Behavioral Health</i><br>
</div><div>
Serving more than 10,000 Georgians, River Edge continues to be one of the state's leading resources for mental health, substance use disorder treatments and supports as well as individuals with intellectual and development disabilities. River Edge offers outpatient services at our Emery Highway-Macon, Monroe County and Baldwin County locations. Outpatient services include behavioral health, nursing, and psychiatric assessment, stabilization and medication maintenance services as well as crisis intervention services as well as awareness, education and recovery groups.<br>
</div><div>
River Edge is seeking a motivated and organized individual to join our team as a Team Lead for Case Management within the Permanent Supportive Housing program. Under the supervision of the Program Manager, the Team Lead will support day-to-day operations of the case management team, ensuring effective service delivery, housing stability, and successful program outcomes for individuals and families transitioning from homelessness.</div><div><b>
</b></div><div><b>
Schedule: </b>Monday to Friday: 8:00 AM &ndash; 5:00 PM<br>
</div><div><b>
Duties and Responsibilities:</b></div><ul><li>
Provide oversight and daily support to a team of Case Managers and Peer Specialists to ensure consistent service delivery.</li><li>
Assist with coordinating housing placements, move-ins, and unit readiness (including furniture, supplies, and welcome kits).</li><li>
Monitor team productivity, caseloads, and documentation to ensure timely and accurate completion of required tasks.</li><li>
Serve as a point of contact for housing updates, unit availability, and coordinated entry system (CES) communication.</li><li>
Support staff in addressing participant needs related to housing stability, including move-ins, transfers, and retention.</li><li>
Coordinate and track housing-related supplies, inventory, and distribution for new move-ins.</li><li>
Maintain organized program data including housing status, move-in timelines, and participant outcomes.</li><li>
Assist with preparing monthly and quarterly program reports for leadership and funding partners.</li><li>
Collaborate with community partners including housing authorities, property managers, and local service providers.</li><li>
Support onboarding and training of new case management staff on workflows, expectations, and program processes.</li><li>
Identify workflow gaps and recommend improvements to increase efficiency and team performance.</li><li>
Ensure staff are following program guidelines, timelines, and housing-focused service expectations.</li><li>
Conduct regular team check-ins and assist with problem-solving barriers to housing placement and retention.</li><li>
Participate in meetings with leadership and external partners as needed.</li></ul><div>
</div><div><b>
Qualifications</b></div><ul><li>
Bachelor&rsquo;s degree in human services, Social Services, Public Administration, or related field. Masters level preferred.</li><li>
Minimum of 2&ndash;3 years&rsquo; experience in case management, housing programs, or supportive services.</li><li>
Experience working with individuals experiencing homelessness or housing instability preferred.</li><li>
Strong organizational, leadership, and communication skills.</li><li>
Ability to manage multiple priorities and support a team in a fast-paced environment.</li><li>
Knowledge of community resources, housing systems, or coordinated entry systems is a plus.</li><li>
Proficient in documentation, data tracking, and basic reporting.</li><li>
All applicants must pass an intensive background check and pre-employment drug test.</li></ul><div></div><div><b><br>
Additional Benefits:</b></div><ul><li>
Flexible spending accounts</li><li>
Short and long-term disability coverage</li><li>
11 Paid holidays</li><li>
Voluntary Life Insurance.</li></ul><div></div><div><br>
If you are looking for an opportunity to make life better and a strong desire for personal growth we encourage you to apply. We promptly review all applications. Highly qualified candidates will be contacted for interviews.<br>
</div><div>
We are an equal opportunity employer and highly value diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.<br>
</div><div><b>
All selected applicants must pass a satisfactory background clearance and pre-employment drug test.</b></div></div>

Team Lead Case Management Permanent Supportive Housing

Formah Brazilian Beauty Center

<p><b>Lead Esthetician &ndash; Body Sculpting Specialist</b></p><p>Brazilian multi-national spa with <b>6 locations</b>, specialized in advanced <b>Body Sculpting Treatments</b> (targeting localized fat, fluid retention, cellulite, stretch marks, and body contouring).</p><p>We are currently seeking a <b>Lead Esthetician</b> to <b>perform body sculpting treatments and help lead and support our esthetician team</b>.</p><p><b>Mandatory Qualifications:</b></p><ul><li>Active <b>Esthetician License</b></li><li><b>Leadership experience</b></li><li><b>Training / coaching experience</b></li><li>Strong <b>sales ability</b></li><li>Professional communication and client care skills</li></ul><p>The ideal candidate is <b>motivated to grow in their aesthetics career</b>, enjoys working in a <b>team-driven environment</b>, and is committed to delivering <b>excellent client results and service</b>.</p><p><b>Key Traits for Success in This Role:</b></p><ul><li>Leadership mindset</li><li>Discipline and punctuality</li><li>Strong teamwork</li><li>Results-oriented attitude</li><li>Passion for aesthetics and body treatments</li></ul><p>These qualities are essential to ensure <b>success for both our team and our clients</b>.</p><p><b>Compensation:</b><br/>Competitive compensation package including <b>base pay + commission + tips</b>.</p><p><b>Please apply only if you have leadership experience and strong sales skills.</b></p><p>Job Type: Full-time</p><p>Pay: $42,240.00 - $60,000.00 per year</p><p>Benefits:</p><ul><li>Employee discount</li></ul><p>Shift availability:</p><ul><li>Day Shift (Preferred)</li></ul><p>Ability to Commute:</p><ul><li>Atlanta, GA 30305 (Required)</li></ul><p>Ability to Relocate:</p><ul><li>Atlanta, GA 30305: Relocate before starting work (Required)</li></ul><p>Work Location: In person</p>

Lead Esthetician for Body Sculpting Treatments

Placemakr

<div><div><b>A bit about us</b></div><div>
At Placemakr, home meets hospitality. We&rsquo;ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night &mdash; they&rsquo;re a place to call home.</div><div>
</div><div>Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location &mdash; as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.</div><div></div><div><br>
From corporate non-property team members to our property teams and leaders, we&rsquo;re looking for collaborative, driven individuals to join us as we continue to expand our presence.</div><div></div><div><b><br>
The impact you'll have</b></div><div>
At Placemakr, executing on our cleanliness and comfort standards start with our Housekeeping team members. As a Housekeeping Manager, your mission is to ensure a seamless and collaborative experience for our team members while setting the tone for our housekeeping operations. You will own the success of your housekeeping team through leadership, hands-on support and creating a team culture of high-performance and accountability. We are seeking individuals who champion Placemakr&rsquo;s Community Norms, excel in developing team members and are passionate about supporting operational success of the back of house. As an integral member of our on-site property team and a future leader at Placemakr, you will embody our Property Team Mission with each room inspection and team member interaction, lead by example to uphold a positive team culture and own department goals, and ultimately ensure that our guests are delighted by cleanliness and comfort standards that our Housekeepers and Housepeople uphold.<br>
</div><div></div><br>
<div>This position requires open availability for scheduling including nights, weekends and holidays. The exact hours and days of the week and weekend that you will be scheduled will be rotational.</div>
<h3 class="jobSectionHeader"><b>Your typical day</b></h3><ul><li>
Consistently provide an exceptional experience to all Placemakr guests, residents and partners by embodying what our guests should think of as a trusted friend and local insider.</li><li>
Foster a &quot;one team&quot; mentality by collaborating effectively with all property team members, contributing to a cohesive and supportive work environment.</li><li>
Maintain a safe, secure and compliant environment for team members and guests by adhering to established Placemakr and property-specific policies and procedures, including emergency protocols, attendance policies and conduct expectations.</li><li>
Spend 75% of your time playing an active role in managing day-to-day execution, including providing support to your housekeeping team and our guests with any tasks necessary to maintain operational excellence (including managing room priorities, inspecting units, and assisting in guest issues or questions), delegating tasks, ensuring common area cleanliness, and effectively communicating across departments.</li><li>
Lead by example as a top performer to help your team achieve and maintain Placemakr standards for excellence, including team metrics (room readiness/quality/availability), employee engagement ratings, NPS scores, brand standards, and consistently positive guest reviews.</li><li>
Independently own, create and delegate boards to housekeeping team members based on room readiness priorities and provide feedback to Housekeeping Supervisors on their board creation and delegation skills (if applicable).</li><li>
Inspect assigned units of housekeeping team members and audit inspections of tenured housekeeping team members to ensure compliance with Placemakr cleanliness standards and provide feedback to housekeeping team members for discrepancies or issues.</li><li>
Own tracking and purchasing of inventory and all other department-related spend in alignment with budgetary restrictions provided to you (personnel and non-personnel related).</li><li>
Consistently train new hires on cleanliness and organizational standards and share best practices with new hires and tenured colleagues to foster a culture of continuous improvement.</li><li>
Own the day-to-day management of a team of Housekeepers and Housepeople, by leading daily stand-ups and chat-ins, providing in-the-moment feedback, consistently coaching, counseling and developing all team members, tracking and documentation of time and attendance infractions and ensuring shift coverage for call-offs.</li><li>
Utilizing occupancy reports and following all Placemakr scheduling policies and procedures, own schedule creation and communication for a team of Housekeepers and Housepeople (both internal and external).</li><li>
As the leader of the department, own performance management processes and hiring decisions for a team of Housekeepers and Housepeople, with support from your property leader.</li><li>
Additional duties and responsibilities, as assigned.</li></ul><h3 class="jobSectionHeader"><b>
What it takes</b></h3><ul><li>
4+ years of previous housekeeping or cleaning experience (hospitality-specific experience a plus!)
</li><li>2+ years of experience as a team lead, supervisor or mentor which allows you to excel at supervising all housekeeping team members during your shift.</li><li>
Previous experience with creating schedules, supporting performance management and assisting in interviewing in alignment with Placemakr standards.</li><li>
You demonstrate a strong attention to detail and a commitment to maintaining high cleanliness standards.</li><li>
You have experience with independently managing your tasks and remaining organized.</li><li>
Demonstrated experience with effectively communicating in-the-moment feedback to team members in an appropriate way.</li><li>
You lead by example, have a can-do attitude and the ability to work effectively in an independent and collaborative environment, contributing to a culture of proactive communication, unity and mutual support.</li><li>
You exceed expectations in all Housekeeper III and Housekeeping Supervisor skills.</li><li>
You embody our Property Team Mission of Customer, Consistency and Community (Norms).</li><li>
You lead by example and embody the core values of Placemakr. You Own It. You Make It Better. You Treat People Right.</li><li>
Housekeeping Managers will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for our Housekeeping Managers and an exceptional guest experience.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
Our benefits &amp; perks*</b></h3><ul><li>
Competitive salary</li><li>
Generous monthly performance bonus program</li><li>
Company stock options</li><li>
401k + 4% employer matching program</li><li>
Medical, Vision &amp; Dental Insurance plan options</li><li>
Flexible Spending Account &amp; Health Savings Account options</li><li>
20 days of paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out!</li><li>
PTO increases to 25 days per year after 2.5 years of employment</li><li>
Up to 8 floating holidays per year so you can celebrate what matters most to you!</li><li>
Monthly cell phone reimbursement and health &amp; wellness stipend</li><li>
Management Training Program</li><li>
Paid Parental Leave</li><li>
Paid Life Insurance</li><li>
ZayZoon as an option to access your paycheck before your payday
</li><li>Plus, discounts to stay at select Placemakr properties all over the US</li><li>The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right amend policies and are subject to change.</li></ul><div><b>
Our community norms</b></div><div>
Great people are the key to our success. From corporate team members to our property teams and leaders, we&rsquo;re looking for collaborative, driven individuals to join us as we continue to expand our presence across the US. Most importantly, we create positive community norms that shape our company culture and inform how we do business:</div><div></div><div><b><br>
We own it.</b></div><div><b>
We make it better.</b></div><div><b>
We treat people right.</b></div><div></div><div><br>
Applicants must be legally authorized to work in the United States and meet our age requirements of 18 years or older in order to be considered for employment with Placemakr.</div><div></div><div><br>
Placemakr will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our team at recruiting@placemakr.com</div><div></div><div><br>
All your information will be kept confidential according to EEO guidelines. Placemakr values diversity of all kinds, and is committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div><div></div><div><br>
Placemakr participates in the E-Verify program as part of our hiring process in order to stay committed to maintaining a legal workforce and complying with all applicable employment laws. E-Verify is a federal system that allows employers to confirm the employment eligibility of newly hired employees by comparing information from an employee&rsquo;s Form I-9 to data from U.S. Department of Homeland Security and Social Security Administration records. All new hires will be required to complete the Form I-9 and may be verified through the E-Verify system. For more information about E-Verify, please visit www.e-verify.gov.</div><div></div><div><b><br>
If you don&rsquo;t meet 100% of the above qualifications, we still encourage you to apply!</b></div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Housekeeping Manager

<div><div><b>A bit about us</b></div><div>
At Placemakr, home meets hospitality. We&rsquo;ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night &mdash; they&rsquo;re a place to call home.</div><div>
</div><div>
Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location &mdash; as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.</div><div></div><div><br>
From corporate non-property team members to our property teams and leaders, we&rsquo;re looking for collaborative, driven individuals to join us as we continue to expand our presence.</div><div></div><div><b><br>
The impact you&rsquo;ll have</b></div><div>
At Placemakr, we believe that finding the perfect place to call home is a transformative experience. As Leasing Manager, you will play an integral role in owning the flawless execution of the leasing function at your applicable property while leading, training and developing Leasing team member(s) to delight our residents and exceed leasing goals. Your mission is to support the front-end of the sales process, from lead generation, tours and move-ins, to reporting, renewals and resident retention, while challenging your team to drive revenue and increase resident satisfaction. We are seeking individuals who will set themselves apart as the leasing subject matter expert and a representative of the building, it&rsquo;s management and ownership, and thrive in providing world-class service to everyone on-site (including residents and direct team members). As an integral member of our on-site property team and a future leader at Placemakr, you will embody our Property Team Mission with each resident and team member interaction, lead by example to uphold a positive team culture and own leasing goals and ultimately ensure that our residents are delighted by the experiences the entire Placemakr team creates.</div><div></div><div><br>
This position requires open availability for scheduling including nights, weekends and holidays. The exact hours and days of the week and weekend that you will be scheduled will be rotational.</div><br>
<div></div>
<h3 class="jobSectionHeader"><b>
Your typical day</b></h3><ul><li>
Consistently provide an exceptional experience to all Placemakr guests, residents and partners by embodying what our guests should think of as a trusted friend and local insider.</li><li>
Foster a &quot;one team&quot; mentality by collaborating effectively with all property team members contributing to a cohesive and supportive work environment.</li><li>
Maintain a safe, secure and compliant environment for team members and guests by adhering to established Placemakr and property-specific policies and procedures, including emergency protocols, attendance policies and conduct expectations.</li><li>
Spend 75% of your time playing an active role in managing day-to-day execution, including providing support to your leasing team and our residents with any tasks necessary to maintain operational excellence (including marketing, prospecting, touring, completing administrative duties related to lease execution and renewals, and answering resident questions), delegating tasks, resolving delinquent accounts and effectively communicating across departments.</li><li>
Conduct regular audits of team member&rsquo;s prospecting messages, tours, lease administration. Move-in files and renewal administration to ensure adherence to company standards. Work with your property leader to provide feedback on observed trends or issues.</li><li>
Review and approve lease applications, negotiate and execute leases and lease renewals and own ongoing weekly, monthly and quarterly reports as required. Collaborate effectively with and receive approval from property, Area and Asset Management leadership for all negotiations and renewals.</li><li>
Process rental payments, oversee in-house/external rent collection efforts and own delinquency processes as needed. Review, process and execute all evictions with support and approval from your direct leader, as necessary.</li><li>
Create and execute leasing competitions, training and coaching for leasing team members to ensure high levels of motivation, improvement and results.</li><li>
Ideate, communicate and support your team with execution of ongoing resident events, increasing resident satisfaction and retention.</li><li>
Lead by example as a top performer to help your team achieve and maintain Placemakr standards for excellence, including employee engagement ratings, resident renewals, brand standards and consistently positive resident reviews.</li><li>
Effectively resolve all escalated resident issues with autonomy and in a timely manner, exercising exceptional judgement and decision-making skills.</li><li>
Consistently train new hires on resident satisfaction and leasing operational standards and share best practices with new and tenured colleagues to foster a culture of continuous improvement.</li><li>
Own the day-to-day management of your team of Leasing Agent(s), by leading daily stand-ups and chat-ins, providing in-the-moment feedback, consistently coaching, counseling and developing all team members, tracking and documentation of time and attendance infractions and ensuring coverage for any call-offs.</li><li>
Own scheduling creation and communication for your team, utilizing market trends and following all Placemakr scheduling policies and procedures.</li><li>
As the leader of the department, own performance management processes and hiring decisions for your Leasing team, with support from your property leader.</li><li>
Additional duties and responsibilities, as assigned.</li></ul><h3 class="jobSectionHeader"><b>
What it takes</b></h3><ul><li>
4+ years of experience in multi-family leasing (required) with experience in a Class-A or lease-up building (strongly preferred)</li><li>
2+ years of experience as a team lead, supervisor or mentor, which allows you to excel at supervising all resident-facing team members
</li><li>Previous experience with weekly, monthly and quarterly leasing reports</li><li>
Previous experience with property management system(s) and/or lease administration systems (Yardi strongly preferred)</li><li>
You are knowledgeable about leasing rules and FFH regulations, and have strong skills in negotiating and closing deals</li><li>
Previous experience communicating effectively (including utilizing proper grammar, spelling and punctuation as well as a personable yet professional tone) with internal and external customers, both verbally and in writing.</li><li>
Previous experience with creating schedules, supporting performance management and assisting in interviewing in alignment with Placemakr standards.</li><li>
Demonstrated experience effectively resolving escalated resident issues with a high-level of autonomy, including payment and/or delinquent account issues and reconciliations.</li><li>
Demonstrated experience with effectively communicating in-the-moment feedback to team members in an appropriate way.</li><li>
You lead by example, have a can-do attitude and the ability to work effectively in a collaborative environment, contributing to a culture of proactive communication, unity and mutual support.</li><li>
You embody our Property Team Mission of Customer, Consistency and Community (Norms)</li><li>
You lead by example and embody the core values of Placemakr. You Own It. You Make It Better. You Treat People Right.
</li><li>Leasing Managers will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for our Leasing Managers and an exceptional guest experience.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
Our benefits &amp; perks</b></h3><ul><li>
Competitive salary</li><li>
Generous monthly performance bonus program</li><li>
Company stock options</li><li>
401k + 4% employer matching program</li><li>
Medical, Vision &amp; Dental Insurance plan options</li><li>
Flexible Spending Account &amp; Health Savings Account options</li><li>
20 days of paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out!</li><li>
PTO increases to 25 days per year after 2.5 years of employment</li><li>
Up to 8 floating holidays per year so you can celebrate what matters most to you!</li><li>
Monthly cell phone reimbursement and health &amp; wellness stipend</li><li>
Management Training Program</li><li>
Paid Parental Leave</li><li>
Paid Life Insurance</li><li>
ZayZoon as an option to access your paycheck before your payday
</li><li>Plus, discounts to stay at select Placemakr properties all over the US</li></ul><div></div><ul><li><br>
The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right amend policies and are subject to change.</li></ul><div><b>
Our community norms</b></div><div>
Great people are the key to our success. From corporate team members to our property teams and leaders, we&rsquo;re looking for collaborative, driven individuals to join us as we continue to expand our presence across the US. Most importantly, we create positive community norms that shape our company culture and inform how we do business:</div><div></div><div><b><br>
We own it.</b></div><div><b>
We make it better.</b></div><div><b>
We treat people right.</b></div><div></div><div><br>
Applicants must be legally authorized to work in the United States and meet our age requirements of 18 years or older in order to be considered for employment with Placemakr.</div><div></div><div><br>
Placemakr will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our team at recruiting@placemakr.com</div><div></div><div><br>
All your information will be kept confidential according to EEO guidelines. Placemakr values diversity of all kinds, and is committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div><div></div><div><br>
Placemakr participates in the E-Verify program as part of our hiring process in order to stay committed to maintaining a legal workforce and complying with all applicable employment laws. E-Verify is a federal system that allows employers to confirm the employment eligibility of newly hired employees by comparing information from an employee&rsquo;s Form I-9 to data from U.S. Department of Homeland Security and Social Security Administration records. All new hires will be required to complete the Form I-9 and may be verified through the E-Verify system. For more information about E-Verify, please visit www.e-verify.gov.</div><div></div><div><b><br>
If you don&rsquo;t meet 100% of the above qualifications, we still encourage you to apply!</b></div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Leasing Manager

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