associate lead - service management (sm4)

production supervisor

project coordinator

project manager

associate lead - service management (sm4) Jobs in Jeddah

cost lead

team lead

Ninja 🥷🏽 نينجا

<div>
 We are seeking an experienced Operations Team Leader to supervise daily warehouse and operational activities, ensuring efficiency, compliance, and service excellence. This role will lead frontline teams across inbound, outbound, and inventory operations, optimize workflows, support continuous improvement initiatives, and maintain high standards of safety and productivity. The ideal candidate is a hands-on leader with strong operational knowledge, team management skills, and a drive for results in a fast-paced retail environment.
 
 
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 Lead, coach, and supervise warehouse operations teams to achieve productivity and service targets.
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 Coordinate daily activities across receiving, storage, picking, packing, and dispatch operations.
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 Monitor workflows, resolve operational issues, and improve process efficiency.
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 Support performance management through task allocation, coaching, and reporting.
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 Ensure compliance with safety standards, operational procedures, and documentation requirements.
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 Collaborate with management and cross-functional teams to drive continuous improvement initiatives
 
 
 
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 Requirements
 
 
 
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 Diploma or Bachelor's degree in Logistics, Supply Chain, or related field preferred.
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 3-5 years of experience in warehouse or retail operations, including 1-2 years in a supervisory or team lead role.
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 Experience across multiple warehouse functions such as inbound, outbound, and inventory control.
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 Familiarity with WMS, ERP, and related operational systems.
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 Knowledge of lean principles or continuous improvement practices is an advantage.
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 Strong leadership, coaching, problem-solving, and communication skills.
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 Ability to work in a fast-paced environment and manage competing priorities
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</div>

Operation Team Leader

J&T EXPRESS

We are seeking a responsible, motivated Couriers Team Leader to join our operations team. The ideal candidate must have strong experience in courier operations and the ability to lead and manage a courier team effectively.Job Responsibilities:Lead, supervise, and follow up with couriers on daily performance Ensure achievement of COD delivery targets and overall station KPIs. Monitor courier attendance, routing, and delivery quality Provide training, coaching, and support to improve performance Manage dispatch planning, time management, and productivity Handle escalations and coordinate with management for issue resolution Ensure couriers follow company policies, procedures, and Saudi culture normsRequirements:Minimum qualification: Intermediate / 12+ Education At least 2 years of experience in courier/logistics operations (mandatory) Strong communication skills in English, Arabic, and Urdu Excellent leadership, supervision, and team-management skills Strong knowledge of courier job functions and last-mile delivery Result-oriented, good time management, and problem-solving skillsأبرز مهام ومسؤوليات قائد فريق التوصيل:الإشراف وقيادة الفريق: إدارة وتوجيه فريق العمل، وتوزيع المهام اليومية، وتدريب الموظفين الجدد.تخطيط وتحسين المسارات: تخطيط مسارات التوصيل لتحقيق أقصى فاعلية في الوقت والتكلفة.مراقبة عمليات التسليم: متابعة حركات الشحن والتأكد من التزام السائقين بمواعيد التسليم ودقتها.إدارة الأداء والجودة: تقييم أداء فريق التوصيل وتقديم التغذية الراجعة لضمان جودة الخدمات ورضا العملاء.التنسيق والاتصال: العمل كحلقة وصل بين فرق المستودعات، الإرسال، والإدارة العليا، وحل المشكلات غير المتوقعة في الطرق.التحفيز ورفع الروح المعنوية: تقديم الدعم والتحفيز الإيجابي للموظفين لضمان تحقيق الأهداف.الالتزام بمعايير السلامة: التأكد من اتباع السائقين لقواعد الأمن والسلامة أثناء النقل.المهارات المطلوبة للقائد:خبرة في مجال الخدمات اللوجستية، مهارات قيادية وتنظيمية قوية، القدرة على التواصل الفعال، وتحمل ضغط العمل يتكلم العربية والانجليزية تحدثا وكتابة , اقامة سارية اكثر من 3 شهور .Job Type: Full-timeWork Location: In person

Courier Team Leader(Jeddah)

Amazon

<div>
 
 Description
 
 
 
 Job summary
 
 
 The Facilities Supervisor &ndash; Maintenance, will have a significant impact on customer experience. The Supervisor will have the ability to lead other technicians, design solutions for challenging problems, manage outside contractors, be on call for emergencies, to handle multiple projects and daily activities, and meet tight time lines.
 
 
 The Supervisor will develop plans on how to accomplish engineering departmental goals and will be responsible for the leadership/development and coaching of the team through Performance Management.
 
 
 This role also leads the technical team in providing both a reactive and pro-active maintenance service on all operational equipment and facilities infrastructure within the Amazon Facility.
 
 
 The role has a direct impact on the site, its productivity and operational success. If equipment is not available or performs badly it minimizes the capacity and throughput of the site.
 
 
 
 Basic Qualifications
 
 
 
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 Experience in Electrical/Mechanical/Electronics and Communication/Instrumentation and Controls
 
 
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 Preferred Qualifications
 
 
 
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 1+ years of conveyors/automation/control systems maintenance experience
 
 
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 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Afaq - Warehouse Branch
 
 
 Job ID: A3181633
</div>

Facilities Supervisor, Reliability Maintenance Engineering

AlGooru

<div>AlGooru is hunting for the next generation of Support talents!
We&rsquo;re looking for a Customer Support Lead
Who Are We ❓
AlGooru is the leading private tutoring platform in Saudi. We're the first licensed by the National E-Learning Center (NELC), and we're renowned for providing tech-enabled tailored educational support to students from all ages and levels (K-12, university, and professionals).
We've been backed by various local, regional, and international investors including Constructor Capital, Plug &amp; Play Ventures, Techstars, KAUST, Hub71, family offices, and others.
A Fun Fact about AlGooru is that its name derives from &ldquo;Guru,&rdquo; a Sanskrit word meaning a mentor, guide, expert, or master.
The Role Highlights
Main Responsibilities:<ul><li>
Build the Customer Support department from (almost) scratch.</li><li>
Contribute significantly to the company&rsquo;s goal of delivering exceptional user experiences and top-tier support across various channels.</li><li>
Work closely with Sales, Supply, Product and Marketing to improve the customer experience and align goals</li></ul>
A Day In Your Life:
Strategic Planning and Roadmap Execution<ul><li>
Oversee daily Customer Support operations to ensure a seamless experience for clients and tutors
</li><li>Hire and onboard new Customer Support agents
</li><li>Lead, support, and coach Support agents to maintain service quality and consistency
</li><li>Utilize and optimize tools and systems to improve team productivity and service quality
</li><li>Gather and communicate feedback from the Tutor Community to support strategic improvements</li></ul>
Customer Operations, Analysis &amp; Reporting<ul><li>
Help map the customer journey post-sales, identifying key touchpoints and engagement opportunities
</li><li>Track and analyze support metrics to monitor performance, identify trends, and improve service quality
</li><li>Support the analysis of customer support practices and policies to ensure alignment with client and tutor needs
</li><li>Collect, analyze, and relay customer and tutor feedback to improve processes and service quality
</li><li>Implement short-term solutions and contribute to long-term operational improvements
</li><li>Collaborate with internal teams to align Customer Support activities with company goals and initiatives</li></ul>
Customer Experience, Escalations &amp; Brand Representation<ul><li>
Serve as the main escalation point for complex customer and tutor issues
</li><li>Oversee handling of customer and tutor inquiries across phone and messaging platforms
</li><li>Manage and optimize the CRM to ensure accurate tracking and timely resolution of issues
</li><li>Ensure effective support for session bookings, rescheduling, platform navigation, and technical troubleshooting
</li><li>Contribute to optimizing in-app customer experiences (notifications, user prompts, and flows)
</li><li>Collaborate with Product teams by translating customer feedback into actionable insights
</li><li>Ensure brand values and tone are consistently reflected across all customer interaction channels</li></ul> 

Requirements 
You&rsquo;re the Customer Support Lead if you have:<ul><li>
3&ndash;5 years of experience leading Customer Support or Customer Success teams in a B2C environment
</li><li>Proven experience owning customer experience, service quality, and team performance
</li><li>Strong understanding of post-sales journeys and customer behavior
</li><li>Hands-on experience with CRM and support tools (preferably HubSpot and MessageBird)
</li><li>Data-driven mindset with experience tracking and improving KPIs, SLAs, and OKRs
</li><li>Strong leadership skills with the ability to build, coach, and scale teams
</li><li>Experience working cross-functionally to drive product and operational improvements
</li><li>Highly customer-obsessed, with a strong sense of ownership and attention to detail</li></ul>
 Our application process:<ul><li>
Screening &amp; Intro Call (5-10 mins)</li><li>
Chemistry interview (15-30 minutes)</li><li>
Technical interview 1 (30-60 minutes)</li><li>
Technical interview 2 (30-60 minutes)</li><li>
Vision-fit interview (60-90 minutes)</li><li>
Offer extended to successful applicants</li></ul> 

Benefits 
What We Offer You❗
At AlGooru, we offer fair and competitive pay, scalable benefits, rewards, and perks, reflecting our commitment to inclusivity and access for all. Enjoy:<ul><li>
Work from Anywhere</li><li>
No clocking in/out</li><li>
Learn and expense on us!</li><li>
AlGooru Library</li><li>
Vibrant Startup Culture</li><li>
Fast Promotions (like really fast)</li><li>
Coaching &amp; Entrepreneurial Bytes</li></ul>
How to gain extra Gooru points❓<ul><li>
Demonstrate your entrepreneurial, hustling, and energetic spirit</li><li>
Prove your ability to take full ownership of your role without the need to be micromanaged</li><li>
Conduct proper research about AlGooru prior to your interviews with us; we love people who already know about us.</li><li>
Be extra organized&hellip; like extra&hellip;</li></ul></div>

Customer Support Lead

Facility Management

<div>Role Purpose
Improves asset reliability and optimizes maintenance strategies.
Key Roles and Responsibilities
Analyze failures; lead RCA; develop reliability improvement plans; review PM effectiveness; monitor MTBF/MTTR; recommend condition-based maintenance; support critical asset strategy.
Required Qualifications
Bachelor degree in Mechanical, Electrical, Reliability or Maintenance Engineering.
Experience
10+ years in reliability engineering, maintenance engineering or asset performance.
Required Courses / Certifications
RCM; RCA; FMEA; condition monitoring; ISO 55001; CMRP preferred.
Language
Fluent English; Arabic preferred.
Key Skills
Failure analysis; technical diagnostics; maintenance optimization; analytical reporting.</div>

Work Control Lead

The First Group Hospitality

<div>Overview:
<div>
Positioned on the edge of the Red Sea, Silver Sands Beach stands as a pinnacle of sophisticated living in Jeddah, Kingdom of Saudi Arabia. This premier community is a seamless blend of tranquil coastal ambience and convenient city access, offering an unparalleled lifestyle for discerning individuals and families.</div><div></div><div> 
For over six decades, Silver Sands Beach has transitioned from a beloved family retreat into a symbol of community cohesion and respect for nature. Our ambition goes beyond providing beautiful homes; we aim to cultivate a vibrant, interconnected community that cherishes a deep sense of togetherness. Positioned near a natural lagoon, with perfect conditions for water sports, Silver Sands is for families and enthusiasts, promising lasting memories amidst its splendour.</div><div></div><div> 
The First Group Hospitality is a Dubai-headquartered, full-service hospitality management company specialising in hotel operations, asset management, and F&amp;B strategy. With a team of industry veterans and a proven track record, the company delivers tailored solutions that enhance efficiency, optimise revenue, and maximise asset value for investors and hotel owners.</div><div> 
</div><div>As a trusted third-party hotel management provider, The First Group Hospitality partners with leading global brands to drive operational excellence and long-term profitability, thanks to expertise spanning property performance optimisation, cost management, and guest experience enhancement.</div><div> 
</div><div>Beyond management, The First Group Hospitality develops and operates a dynamic portfolio of upscale hotels, residences, and award-winning restaurants, creating high-value hospitality assets that stand out in the market. For more information, visit tfghospitality.com</div>
Job Description:
<div>
The Senior Lifeguard is responsible for ensuring the safety of guests in pool and/or beach areas while supervising and supporting the lifeguard team. This role includes overseeing daily operations, enforcing safety standards, and responding to emergencies, while maintaining excellent guest service in a hospitality environment.</div><div>
Key Responsibilities:</div><ul><li>
Supervise and coordinate the activities of lifeguards on duty.</li><li>
Monitor pool and/or beach areas to ensure the highest level of safety at all times.</li><li>
Enforce safety rules and regulations consistently and professionally.</li><li>
Respond promptly to emergencies, providing rescue, first aid, and CPR as required.</li><li>
Conduct regular safety inspections of facilities and equipment.</li><li>
Ensure all lifesaving equipment is available, functional, and properly maintained.</li><li>
Prepare duty rosters and ensure adequate staffing coverage.</li><li>
Provide training, guidance, and performance feedback to lifeguards.</li><li>
Maintain accurate records of incidents, rescues, and daily operations.</li><li>
Liaise with management and coordinate with security and other departments when needed.</li><li>
Ensure cleanliness and proper setup of poolside/beach areas.</li><li>
Support emergency drills and evacuation procedures.</li></ul>
Desired Skill &amp; Expertise:
<ul><li>Valid lifeguard certification from a recognized organization.</li><li>
Certification in First Aid and CPR.</li><li>
Previous experience as a lifeguard, with supervisory experience preferred.</li><li>
Strong leadership and team management skills.</li><li>
Excellent observation and quick decision-making abilities.</li><li>
Ability to remain calm and take charge in emergency situations.</li><li>
Good communication and customer service skills.</li><li>
Physically fit and able to work in outdoor conditions.</li></ul></div>

Senior Lifeguard

Hilton

<div>Housekeeping Supervisor
A Housekeeping Supervisoris responsible for managing the housekeeping office to deliver an excellent Guest and Member experience while receiving all incoming calls and managing guest requests. 
What will I be doing? 
As a Housekeeping Office Coordinator, you are responsible for managing the housekeeping office to deliver an excellent Guest and Member experience. A Housekeeping Supervisorwill also be required to receive all incoming calls and manage guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul><li>
Manage the Housekeeping office</li><li>
Receive all incoming calls and respond accordingly</li><li>
Allocate room and task lists to team members</li><li>
Ensure keys are issued in line with security procedures</li><li>
Log and store all lost property after each shift; send lost property to guests in line with procedures</li><li>
Manage guest requests and enquiries immediately</li><li>
Ensure all relevant guest information is communicated to Housekeepers</li><li>
Carry out administrative and IT duties</li><li>
Organise and control extra duties and special tasks</li><li>
Report all necessary maintenance daily and log all jobs</li><li>
Liaise with Reception and Guest Relations to ensure all information is communicated efficiently and promptly</li><li>
Ensure that communication has been clear and consistent to all shifts</li><li>
Control staff dry cleaning and guest laundry in and out of the department</li><li>
Update system regularly to give maximum room return to the hotel/s active inventory</li><li>
Handle emergencies if and when they occur in the department</li><li>
Ensure all team members adhere to Health and Safety Regulations</li><li>
Carry out any other reasonable task set by the Hotel's Management</li></ul>
What are we looking for? 
A Housekeeping Supervisorserving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
IT proficient</li><li>
Excellent organisational and planning skills</li><li>
Accountable and resilient</li><li>
Good communication and telephone skills</li><li>
Ability to work under pressure</li><li>
Ability to work alone and in teams</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Previous hotel housekeeping experience</li></ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Housekeeping Supervisor

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