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team lead

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2>
Do you want to be part of a newly formed organization that is designing and launching new business models across AMET? If so, Amazon Ultra Fast Grocery (UFG) operations is looking for an experienced Operations Lead with a strong record of achieving results. We are looking to hire an Operations Lead to join a team that redefines fast delivery, helps us build and run this new service for our customers, run 3P Store Operations. You will ensure Amazon policies &ndash; including attendance tracking &ndash; are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates&rsquo; performance &ndash; including under the roof/on the road productivity, quality, and safety - as a means for achieving or exceeding Amazon expectations. This is your chance to make history. Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation. 
 
Key job responsibilities 
We're seeking a Team lead for UFG UTR operations in KSA. In this role, you will be responsible for: 
 
Managing, on a daily basis, end to end UTR operations for either one large site or a combination of small sites, supervising store operations: 
 
Meeting customer facing metrics, while maintaining operational / quality targets and upholding safety and morale of the team reporting to you. 
 
Driving performance management of your team members. Preparing and implementing training and development plans for the pickers. 
 
Working closely with merchant stakeholders to continuously improve the operations process and attain a sustained level of performance improvement. 
 
Conducting 4M / 5S and Safety GEMBA audits for the stores on a daily basis. 
 
Stand-in for Area Manager.<h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>A Bachelor&rsquo;s degree holder with experience in a customer facing environment, warehousing, logistics or manufacturing. Strong communication skills (written and verbal). Proficiency in MS Excel. Ability travel to different stores within KSA.</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>A self-motivated person with the ability to motivate the associates/team members. Strong execution skills, action oriented, go getter. Resourceful to identify the way to get things done using limited resources. Ability to work under pressure situations. Ability to work in ambiguous situations and to come out with solutions as per the situations faced. Good people management skills. Good analytical and problem solving skills. 1-3 yrs of experience in managing a process and people as a lead. Knowledge of Lean, Six Sigma and Kaizen methodologies would be highly advantageous. Knowledge of SQL would be advantageous.</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Operations Executive, Amazon Now, UFG

Amazon

<div>
 
 Description
 
 
 
 Do you want to be part of a newly formed organization that is designing and launching new business models across AMET? If so, Amazon Ultra Fast Grocery (UFG) operations is looking for an experienced Operations Lead with a strong record of achieving results. We are looking to hire an Operations Lead to join a team that redefines fast delivery, helps us build and run this new service for our customers, run 3P Store Operations. You will ensure Amazon policies &ndash; including attendance tracking &ndash; are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates&rsquo; performance &ndash; including under the roof/on the road productivity, quality, and safety - as a means for achieving or exceeding Amazon expectations. This is your chance to make history. Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation.
 
 
 Key job responsibilities
 
 
 We're seeking a Team lead for UFG UTR operations in KSA. In this role, you will be responsible for:
 
 
 Managing, On a Daily Basis, End To End UTR Operations For Either One Large Site Or a Combination Of Small Sites, Supervising Store Operations
 
 
 Meeting customer facing metrics, while maintaining operational / quality targets and upholding safety and morale of the team reporting to you.
 
 
 Driving performance management of your team members. Preparing and implementing training and development plans for the pickers.
 
 
 Working closely with merchant stakeholders to continuously improve the operations process and attain a sustained level of performance improvement.
 
 
 Conducting 4M / 5S and Safety GEMBA audits for the stores on a daily basis.
 
 
 Stand-in for Area Manager.
 
 
 
 Basic Qualifications
 
 
 
 A Bachelor&rsquo;s degree holder with experience in a customer facing environment, warehousing, logistics or manufacturing.
 
 
 Strong communication skills (written and verbal).
 
 
 Proficiency in MS Excel.
 
 
 Ability travel to different stores within KSA.
 
 
 
 Preferred Qualifications
 
 
 
 A self-motivated person with the ability to motivate the associates/team members.
 
 
 Strong execution skills, action oriented, go getter.
 
 
 Resourceful to identify the way to get things done using limited resources.
 
 
 Ability to work under pressure situations.
 
 
 Ability to work in ambiguous situations and to come out with solutions as per the situations faced.
 
 
 Good people management skills.
 
 
 Good analytical and problem solving skills.
 
 
 1-3 yrs of experience in managing a process and people as a lead.
 
 
 Knowledge of Lean, Six Sigma and Kaizen methodologies would be highly advantageous. Knowledge of SQL would be advantageous.
 
 
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Afaq - Warehouse Branch - J02
 
 
 Job ID: A3089558
</div>

Buro Happold

<div>Want to work with the most sought-after minds and most talked-about projects? Your interest in Infrastructure might just make you our new Director in Infrastructure. 
Here at Buro Happold, expect the exceptional. 
From the projects you will work on to the clients we work with. From career-defining opportunities to an inclusive and diverse practice where we all contribute to a more equitable world. From our reputation to our relationships. Wherever your Buro Happold career takes you, it&rsquo;ll be anything but ordinary. 
Your next role 
Buro Happold has a clear strategic plan, strong learning culture and entrepreneurial mindset that will allow you to thrive.
You&rsquo;ll be part of something bigger than us all where sustainability, equity, social and performance outcomes matter. All of Buro Happold is committed to doing the right thing, even when that&rsquo;s the hardest thing. This is a genuine opportunity to make impact - and leave real legacy. 
Your key duties
We are looking to recruit a Director of Infrastructure who will be a key member of our Infrastructure team to help continue the build of a high performing multi-disciplinary team to lead projects and Client relationships for our projects in the Middle East, and potentially across the world. If you are ready to further your career and take on greater responsibility, this role offers fantastic opportunities to take on management roles for large multi-disciplinary projects. 
Responsibilities:<ul><li>
Leading the delivery of major infrastructure and buildings projects.</li><li>
Leading a diverse infrastructure team (7-10 no.) in the delivery of secured projects.</li><li>
The role will support the delivery of our cities, buildings and advisory work and assist with Client management.</li><li>
There will be the need to work closely with the cities teams located in UAE and UK and the role will involve developing deep relationships with the same.</li><li>
Taking the lead on developing and maintaining work winning relationships in the region to support future project pipeline including preparing bid submissions and fee proposals.</li><li>
Provide technical leadership to the team in the delivery of ongoing cities work including disciplines such as transport, water, infrastructure and energy.</li><li>
Balancing demands and priorities, whilst carrying out and reviewing civil infrastructure design, from project proposition through to construction. Plan project resources and finances and monitor job financial performance</li><li>
The management of technical staff, with responsibility for planning team workload, as well as assisting and mentoring staff where needed, and developing more junior team members. Identifying opportunities to grow the team and bring new skills into the team</li><li>
Overseeing the technical management and performance the infrastructure team with particular emphasis on quality</li><li>
Preparing and reviewing technical reports, specification, and schedules.</li></ul> 
Your skills and experience<ul><li>
A track record of winning and delivering work in core infrastructure disciplines (Highways, utilities, or civil engineering)</li><li>
Experience of successful multidisciplinary project delivery and leadership; demonstrating both the ability to manage and motivate the team, as well as excellent communication and presentation skills</li><li>
Technical background in infrastructure design, with a demonstrable track record of leading infrastructure design or specialist discipline</li><li>
Experience of masterplan engineering, the formulation of options and holistic analysis to provide recommended solutions to clients, as well as an awareness (and ideally experience) of applying the principles of sustainability to infrastructure engineering</li><li>
Lead client meetings on single and multi-disciplinary project/portfolio related matters. Play a lead role in negotiating outcomes on behalf of Buro Happold and mentoring more junior members on how best to do this.</li><li>
Lead and deliver multiple solutions to challenges, articulating the benefits and shortfalls of each to the client, taking into consideration other discipline's requirements within these solutions and identifying opportunities to promote other Buro Happold service offerings, where appropriate.</li><li>
A desire to lead continuous quality improvement in our work</li><li>
Significant experience in project management and delivery</li><li>
Good IT skills including Microsoft Excel, Word, PowerPoint, AutoCAD as well as experience in AutoCAD, Civils 3D and GIS</li><li>
Degree qualification in a relevant Engineering discipline</li><li>
A registered member of a relevant professional institution.</li><li>
Experience in Middle East or a willingness to learn, Understanding of relevant Middle East codes, policies, regulations and market</li><li>
Our Infrastructure team works on some of the Practice's most interesting and challenging master planning and infrastructure schemes. We can offer the chance to be at the cutting edge of creativity in the built environment; on a local, national, and global scale.</li></ul> 
What we offer you
Bring your knowledge and expertise to one of the world&rsquo;s most respected consultancies.<ul><li>
Hybrid working arrangements</li><li>
Attractive salary and benefits package</li><li>
A strong commitment to your continuous development. Whatever stage in your career, we have a learning and development programme that will enable and empower you</li><li>
Entitlement to two memberships to professional bodies or subscriptions</li><li>
An international culture that wherever your career takes you at Buro Happold, you won&rsquo;t be far from the exceptional.</li></ul> 
At Buro Happold, everyone else&rsquo;s extraordinary is just our everyday.
Apply today and be a part of our legacy. 
A place for everyone
Buro Happold values individual's flexible approaches to working patterns as an important part of the way you work and achieve balance. We welcome applications from those who are seeking flexibility in their careers.
Our exceptional portfolio of projects is the result of the diversity of thought, identities, backgrounds and experiences that shape us. Appreciating each other&rsquo;s differences is key, we want employees to feel they don&rsquo;t have to mask elements of their identity to thrive.
We are working to change the lack of representation of marginalised groups in the built environment and are particularly keen to hear from anyone who feels they are underrepresented in the industry. We have much to learn from one another. Embracing difference allows us to develop the most innovative and elegant solutions.
Please let us know if there are any adjustments, we could make to the application process to make it easier and more comfortable for you. Contact recruitment@burohappold.com so we can work with you to support you throughout your application.<div> 
#LI-ID001</div></div>

Director - Infrastructure

Abunayyan Holding

<div>
 
 
 Maintenance Manager | PLIME | Saudi Arabia
 
 
 
 
 
 
 PLIME is one of Abunayyan Holding Subsidiary is seeking an experienced
 
 Maintenance Manager
 
 to oversee all maintenance activities, ensuring the reliability, safety, and optimal performance of plant equipment and facilities. This role plays a critical part in supporting both the start-up phase and ongoing operations, aligning with PLIME&rsquo;s strategic goals and industry standards.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Develop and implement preventive and corrective maintenance strategies.
 </li>
 <li>
 Lead and manage the maintenance team, including technicians and engineers.
 </li>
 <li>
 Plan maintenance activities to minimize downtime and maximize equipment availability.
 </li>
 <li>
 Oversee maintenance schedules, spare parts inventory, and work orders.
 </li>
 <li>
 Ensure compliance with safety, health, and environmental regulations.
 </li>
 <li>
 Collaborate with Engineering for equipment upgrades, troubleshooting, and repairs.
 </li>
 <li>
 Monitor and analyze equipment performance data and implement continuous improvement initiatives.
 </li>
 <li>
 Maintain accurate maintenance records and reporting.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Minimum of 7 years in maintenance management within manufacturing or industrial environments.
 </li>
 <li>
 Bachelor&rsquo;s degree in Engineering (Mechanical, Electrical, or related field).
 </li>
 <li>
 Strong knowledge of mechanical, electrical, and hydraulic systems.
 </li>
 <li>
 Proven experience in plant start-up and commissioning phases.
 </li>
 <li>
 Effective leadership and team management skills.
 </li>
 <li>
 In-depth knowledge of safety standards and best practices.
 </li>
 <li>
 Strong problem-solving and planning abilities.
 </li>
 <li>
 Familiarity with CMMS and maintenance planning tools.
 </li>
 </ul>
 
 
 
 
 
 Why Join PLIME
 
 
 <ul>
 <li>
 Opportunity to contribute to a strategic Saudi industrial initiative aligned with Vision 2030.
 </li>
 <li>
 Collaborative work culture focused on innovation, safety, and operational excellence.
 </li>
 <li>
 Competitive compensation and benefits package in line with Saudi labor regulations.
 </li>
 <li>
 Career growth and professional development opportunities.
 </li>
 </ul>
 
 
</div>

Maintenance Manager

Big Fish Recruitment

The Role
 We are currently seeking an experienced Contact Center Supervisor for one of our clients in Saudi Arabia which is one of the leading urban destinations in the Kingdom. The role is based in Mekkah. The Contact Center Supervisor is to lead, coach, and manage a team of Contact Center Agents responsible for handling inbound and outbound visitor interactions through phone, chat, email, and social media. The Contact Center Supervisor ensures service excellence, adherence to performance standards, and optimal team productivity while maintaining a positive work environment that supports continuous improvement and a superior visitor experience.
 
Requirements
 Qualifications, Skills & Competencies Education & Certification - Minimum: Bachelor’s Degree in Business Administration, Tourism, Hospitality, Communications, or a related field. - Preferred: Certification in Contact Center Management, Customer Experience, or Leadership Training. Experience - 3–5 years of experience in a contact center environment, with at least 2 years in a supervisory or team lead role. - Proven experience managing inbound and outbound teams, preferably within tourism, hospitality, or destination services. - Hands-on experience with Contact Center and CRM software (e.g., Cisco, Genesys Salesforce, Zendesk ). Technical Skills - Strong working knowledge of CRM systems, call routing, and reporting dashboards. - Proficient in MS Office Suite (Excel, PowerPoint, Word, Outlook). - Ability to interpret analytics and performance data.
 
About the company
 Service Our aim is to provide our clients and candidates with a consistent, quality service that goes beyond the norm, giving them peace of mind and complete trust in our ability to meet their needs. Knowledge Big Fish consultants specialise in their fields and have extensive experience in the region and beyond. We take pride in our knowledge and network and believe that our relationships are built on trust and integrity and are made for the long term. Care At Big Fish, as well as caring for the people we work with, we also care about the world and environment we live in, that's why Big Fish support initiatives that promote human welfare, environmental protection and sustainability.

Contact Center Supervisor

Accor

<div><div>Company Description</div> 
Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah.<div> 
Job Description</div> 
We are seeking a highly organized and customer-focused Reservations Supervisor to join our team in Jeddah, Saudi Arabia. In this key role, you will oversee the reservations department, ensuring optimal revenue generation and exceptional guest experiences.<ul><li>
Lead and manage the reservations team, providing guidance, training, and support to achieve departmental goals</li><li>
Oversee daily reservations operations, implementing effective strategies to maximize revenue and occupancy</li><li>
Monitor and analyze reservation trends, adjusting strategies as needed to optimize performance</li><li>
Ensure all reservations are processed accurately and efficiently, adhering to company policies and procedures</li><li>
Collaborate with revenue management, sales, and front office teams to align reservation strategies with overall business objectives</li><li>
Handle complex reservation inquiries and resolve escalated customer issues</li><li>
Generate and analyze reports on reservations performance, providing insights to management</li><li>
Stay updated on industry trends and competitor activities to maintain a competitive edge</li><li>
Ensure compliance with Saudi Arabian hospitality regulations and standards</li></ul><div> 
Qualifications</div> 
<ul><li>
3-5 years of experience in hotel reservations, with a proven track record in a supervisory role</li><li>
Proficiency in reservation management systems and global distribution systems (GDS)</li><li>
Strong leadership skills with the ability to motivate and develop team members</li><li>
Excellent customer service skills and a customer-centric approach</li><li>
Demonstrated experience in revenue management</li><li>
Advanced problem-solving and decision-making abilities</li><li>
Exceptional communication skills, both verbal and written</li><li>
Strong analytical skills with the ability to interpret data and generate actionable insights</li><li>
Proficient in time management and prioritizing tasks in a fast-paced environment</li><li>
Bachelor's degree in Hospitality Management or related field preferred</li><li>
In-depth knowledge of the hospitality industry and current market trends</li><li>
Fluency in Arabic and English</li><li>
Familiarity with Saudi Arabian hospitality regulations and cultural norms</li><li>
Ability to work flexible hours, including weekends and holidays, as required</li></ul><div> 
Additional Information</div> 
<ul><li>
Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.</li></ul></div>

Reservations Supervisor - (Saudi National Only)

Saudi Air Navigation Services

<div>
 
 To lead a specific section of the customer relations team, ensuring the effective development and management of customer relationships within the section. This role focuses on providing visibility to the company's value delivery and supporting the development of solutions to meet customer needs, all within set KPIs, budgets, and company policies and procedures.
 
</div>

Customer Relations Section Head

Explore 325+ Team lead in Jeddah this January. Find roles across top companies and apply now to boost your career.

325 team lead jobs IN Jeddah

Operations Executive, Amazon Now, UFG

Operations Executive, Amazon Now, UFG

Director - Infrastructure

Maintenance Manager

Contact Center Supervisor

Reservations Supervisor - (Saudi National Only)

Customer Relations Section Head