it manager

technical operations executive Jobs in Lahore

technical operations executive

ops coordinator

technical project manager

assistant operations manager Jobs in Lahore

assistant operations manager

technical operations manager

Gunness & Associates

Role SummaryThe Project Manager (PM) will oversee the development, launch, and first 3&ndash;6 months of onboarding for a SaaS platform. The PM will coordinate product, development, operations, QA teams, and external partners, while managing scope, timelines, and communication with all stakeholders.Required Experience &amp; SkillsExperience:2&ndash;3+ years managing web or SaaS product deliveries, ideally involving PHP-based systems, CRM, or complex back-office applications. Experience working with multi-tenant products is highly preferred.Technical Literacy:Able to understand and interpret PHP, SQL, HTTP, and DevOps terminology, and clearly communicate technical considerations to non-technical audiences.Methodology:Well-versed in Agile (Scrum/Kanban) delivery frameworks, and experienced in running sprints, daily standups, retrospectives, and backlog refinement sessions.Communication:Excellent written and verbal English. Skilled in preparing reports, release documentation, onboarding materials, and operational runbooks.Stakeholder Management:Experienced in aligning internal and external teams including legal, sales, marketing, implementation partners, and client-side representatives during onboarding phases.Tools:Comfortable with JIRA, Trello, Asana, or similar PM platforms; Git-based workflows, CI/CD concepts, Slack/Teams, and basic system monitoring tools.Responsibilities (Day-to-Day / Deliverables)<ul><li>Define project scope, timelines, key deliverables, and acceptance criteria for each release cycle.</li><li>Build and maintain a comprehensive project roadmap including milestones, dependencies, and sprint structure.</li><li>Lead Agile ceremonies: sprint planning, daily updates, backlog grooming, and sprint reviews.</li><li>Identify risks and blockers, escalate as needed, and manage mitigation or resolution strategies.</li><li>Coordinate work across design, development, QA, DevOps, legal (privacy/terms), and marketing for launch readiness.</li><li>Oversee release timelines, deployment cycles, and rollback procedures.</li><li>Generate weekly progress reports, sprint updates, burn-down charts, QA status summaries, and performance tracking.</li><li>Manage the go-to-market readiness plan and client onboarding framework.</li><li>Ensure creation and maintenance of operational documentation, including runbooks, admin guides, onboarding manuals, and escalation paths.</li></ul>Job DetailsLocation: RemoteType: Full-timeSchedule: Monday to Friday, 10:00 AM &ndash; 6:00 PM ESTHow to ApplySubmit your resume to: hiring@immigrationmatters.infoJob Type: Full-time

We are a technical operations Manager

ibex

<div>
 
 
 About the Role
 
 
 
 
 
 
 
 
 
 The Technical Account Manager (TAM) is the primary technical point of contact between Ibex and the client, ensuring stable and efficient contact center technology operations. This role manages technical onboarding, service delivery, escalations, and SLA performance while coordinating closely with Operations, IT, and Infrastructure teams to drive issue resolution and continuous improvement.
 
 
 
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Serve as the primary technical liaison between Ibex and the client.
 </li>
 <li>
 Manage onboarding, deployment, and ongoing technical performance for contact center technology operations.
 </li>
 <li>
 Build strong technical relationships with clients and translate client requirements into technical tasks for internal teams.
 </li>
 <li>
 Handle technical escalations, drive issue resolution, and coordinate RCAs with internal teams.
 </li>
 <li>
 Document client requirements, workflows, risks, and technical profiles clearly.
 </li>
 <li>
 Monitor service delivery, analytics, and SLAs.
 </li>
 <li>
 Identify risks early and prevent issues through proactive monitoring.
 </li>
 <li>
 Maintain accurate documentation, client technical profiles, and playbooks.
 </li>
 <li>
 Coordinate improvement initiatives, feature adoption, platform improvement, and stability initiatives with Operations and IT Infrastructure.
 </li>
 </ul>
 
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in computer science, Information Technology, Engineering, or related field.
 </li>
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 3&ndash;5+ years of experience in IT support, technical operations, or technical account management or similar roles.
 </li>
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 Experience working in BPO, contact center, SaaS, or enterprise IT environments preferred.
 </li>
 <li>
 Familiarity with SLAs, operational workflows, and incident management processes.
 </li>
 </ul>
 
 
 
 
 
 
 
 Required Skills
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Strong understanding of IT infrastructure, networks, and system performance.
 </li>
 <li>
 Ability to translate technical concepts for non-technical stakeholders.
 </li>
 <li>
 Customer-focused mindset with a commitment to client stability and satisfaction.
 </li>
 <li>
 Critical thinker with the ability to anticipate risks and prevent issues.
 </li>
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 Excellent communication, client-handling, and escalation-management skills.
 </li>
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 Strong analytical and troubleshooting skills.
 </li>
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 Attention to detail in documentation, RCAs, and configurations.
 </li>
 <li>
 Resilient under pressure, especially during incidents or outages.
 </li>
 <li>
 Experience working with SLAs, reporting, and performance monitoring tools.
 </li>
 <li>
 Ability to coordinate between cross-functional teams (Ops, IT, Infra).
 </li>
 </ul>
 
 
 
 
 
 
 The TAM will consolidate IT updates, manage communication with the client, and ensure follow-through across teams.
 
 
 
</div>

Assistant Manager - Technical Account Management (TAM)

METRO/MAKRO

<div>Company Description 
METRO opened its first cash &amp; carry wholesale center in Pakistan in 2007 &amp; expanded to 5 wholesale centers in a short span of 18 months. In July 2012 METRO and Makro-Habib combined their wholesale business in Pakistan marking the beginning of a long-term partnership to the mutual benefit of both companies. The merger allowed METRO and Makro-Habib to combine resources and gain the financial strength to lead and grow in a challenging environment and to gain synergies targeted to generate value for our customers and suppliers alike. Today the company is operating 10 wholesale centers in Lahore, Karachi, Multan, Islamabad &amp; Faisalabad.
METRO Pakistan (Pvt) Limited is part of METRO GROUP&rsquo;s sales division METRO Cash &amp; Carry, the international leader in self-service wholesale. The company operates more than 750 stores in 25 countries in Europe, Asia and Africa and has a workforce of over 107,000 employees. Sales in 2016/17 were approximately 37 billion Euro. 
Job Description 
Financial Operations, Vendor Governance &amp; Maintenance Supervision<ul><li>
Process, verify, and record OPEX invoices with precision, ensuring strict compliance with internal controls and timely submission to the Finance team for payment.</li><li>
Enhance vendor governance by addressing billing discrepancies, validating supporting documents, and ensuring vendors adhere to service level agreements, pricing terms, and documentation standards.</li><li>
Track and monitor OPEX budgets across all stores, prepare consolidated monthly accruals, and support month-end closings to maintain accurate and timely financial reporting.</li><li>
Manage procurement workflows via Easy Ordering and P2P systems by raising purchase orders, validating process compliance, and ensuring full audit readiness of all documentation.</li><li>
Coordinate the renewal of Service Level Agreements (SLAs) by working closely with internal management, suppliers/vendors, and the Legal Department, ensuring that contract terms are updated, compliant, and aligned with operational and financial requirements.</li><li>
Consolidate, verify, and report monthly utility and energy data for all stores to support cost monitoring and financial planning.</li></ul>
Technical Repair &amp; Maintenance Management<ul><li>
Assisting line manager in leading technical repair and maintenance activities by initiating / coordinating work requests, reviewing quotations, validating technical scopes, and ensuring cost-effective, timely completion of jobs.</li><li>
Liaison closely with the Department Manager - Repair &amp; Maintenance to plan, prioritize, and execute maintenance tasks that minimize downtime and maintain store operational readiness.</li><li>
Review and validate maintenance-related invoices, ensuring accuracy of attached work reports, quotations, and management approvals before processing through Finance.</li><li>
Ensure comprehensive records of maintenance activities, including preventive maintenance schedules, service logs, equipment history, and compliance documentation in liaison with store teams.</li></ul> 

Qualifications 
Minimum Bachelor's degree from an HEC-recognized institution.</div>

Technical Operations Executive

METRO Pakistan (Pvt) Limited

<div>
 METRO opened its first cash &amp; carry wholesale center in Pakistan in 2007 &amp; expanded to 5 wholesale centers in a short span of 18 months. In July 2012 METRO and Makro-Habib combined their wholesale business in Pakistan marking the beginning of a long-term partnership to the mutual benefit of both companies. The merger allowed
 
 
 METRO and Makro-Habib to combine resources and gain the financial strength to lead and grow in a challenging environment and to gain synergies targeted to generate value for our customers and suppliers alike. Today the company is operating 10 wholesale centers in Lahore, Karachi, Multan, Islamabad &amp; Faisalabad.
 
 
 METRO Pakistan (Pvt) Limited is part of METRO GROUP&rsquo;s sales division METRO Cash &amp; Carry, the international leader in self-service wholesale. The company operates more than 750 stores in 25 countries in Europe, Asia and Africa and has a workforce of over 107,000 employees. Sales in 2016/17 were approximately 37 billion Euro.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Process, verify, and record OPEX invoices with precision, ensuring strict compliance with internal controls and timely submission to the Finance team for payment.
 </li>
 <li>
 Enhance vendor governance by addressing billing discrepancies, validating supporting documents, and ensuring vendors adhere to service level agreements, pricing terms, and documentation standards.
 </li>
 <li>
 Track and monitor OPEX budgets across all stores, prepare consolidated monthly accruals, and support month-end closings to maintain accurate and timely financial reporting.
 </li>
 <li>
 Manage procurement workflows via Easy Ordering and P2P systems by raising purchase orders, validating process compliance, and ensuring full audit readiness of all documentation.
 </li>
 <li>
 Coordinate the renewal of Service Level Agreements (SLAs) by working closely with internal management, suppliers/vendors, and the Legal Department, ensuring that contract terms are updated, compliant, and aligned with operational and financial requirements.
 </li>
 <li>
 Consolidate, verify, and report monthly utility and energy data for all stores to support cost monitoring and financial planning.
 </li>
 <li>
 Assisting line manager in leading technical repair and maintenance activities by initiating / coordinating work requests, reviewing quotations, validating technical scopes, and ensuring cost-effective, timely completion of jobs.
 </li>
 <li>
 Liaison closely with the Department Manager - Repair &amp; Maintenance to plan, prioritize, and execute maintenance tasks that minimize downtime and maintain store operational readiness.
 </li>
 <li>
 Review and validate maintenance-related invoices, ensuring accuracy of attached work reports, quotations, and management approvals before processing through Finance.
 </li>
 <li>
 Ensure comprehensive records of maintenance activities, including preventive maintenance schedules, service logs, equipment history, and compliance documentation in liaison with store teams.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Minimum bachelor's degree
 
 
 
 Additional Information
 
 
 
 2 to 4 years of experience in the relevant industry
</div>

Metro Pakistan

<div>Company Description 
METRO opened its first cash &amp; carry wholesale center in Pakistan in 2007 &amp; expanded to 5 wholesale centers in a short span of 18 months. In July 2012 METRO and Makro-Habib combined their wholesale business in Pakistan marking the beginning of a long-term partnership to the mutual benefit of both companies. The merger allowed 
METRO and Makro-Habib to combine resources and gain the financial strength to lead and grow in a challenging environment and to gain synergies targeted to generate value for our customers and suppliers alike. Today the company is operating 10 wholesale centers in Lahore, Karachi, Multan, Islamabad &amp; Faisalabad.
METRO Pakistan (Pvt) Limited is part of METRO GROUP&rsquo;s sales division METRO Cash &amp; Carry, the international leader in self-service wholesale. The company operates more than 750 stores in 25 countries in Europe, Asia and Africa and has a workforce of over 107,000 employees. Sales in 2016/17 were approximately 37 billion Euro. 
Job Description 
<ul><li>
Process, verify, and record OPEX invoices with precision, ensuring strict compliance with internal controls and timely submission to the Finance team for payment.</li><li>
Enhance vendor governance by addressing billing discrepancies, validating supporting documents, and ensuring vendors adhere to service level agreements, pricing terms, and documentation standards.</li><li>
Track and monitor OPEX budgets across all stores, prepare consolidated monthly accruals, and support month-end closings to maintain accurate and timely financial reporting.</li><li>
Manage procurement workflows via Easy Ordering and P2P systems by raising purchase orders, validating process compliance, and ensuring full audit readiness of all documentation.</li><li>
Coordinate the renewal of Service Level Agreements (SLAs) by working closely with internal management, suppliers/vendors, and the Legal Department, ensuring that contract terms are updated, compliant, and aligned with operational and financial requirements.</li><li>
Consolidate, verify, and report monthly utility and energy data for all stores to support cost monitoring and financial planning.</li><li>
Assisting line manager in leading technical repair and maintenance activities by initiating / coordinating work requests, reviewing quotations, validating technical scopes, and ensuring cost-effective, timely completion of jobs.</li><li>
Liaison closely with the Department Manager - Repair &amp; Maintenance to plan, prioritize, and execute maintenance tasks that minimize downtime and maintain store operational readiness.</li><li>
Review and validate maintenance-related invoices, ensuring accuracy of attached work reports, quotations, and management approvals before processing through Finance.</li><li>
Ensure comprehensive records of maintenance activities, including preventive maintenance schedules, service logs, equipment history, and compliance documentation in liaison with store teams.</li></ul> 

Qualifications 
Minimum bachelor's degree 
Additional Information 
2 to 4 years of experience in the relevant industry</div>

Venus Group

Job Description:We are seeking an experienced Civil &amp; Technical Manager to oversee civil works, technical operations, and project execution. The ideal candidate will manage construction activities, ensure technical compliance, control project timelines, and coordinate with contractors and internal teams.Key Responsibilities:<ul><li>Manage and supervise civil construction projects from planning to completion.</li><li>Ensure work execution according to approved drawings, specifications, and BOQs.</li><li>Oversee site operations, technical staff, and subcontractors.</li><li>Monitor project timelines, quality standards, and cost control.</li><li>Coordinate with consultants, vendors, and procurement teams.</li><li>Ensure compliance with safety regulations and engineering standards.</li><li>Prepare technical reports, progress updates, and documentation.</li><li>Resolve on-site technical issues and provide engineering solutions.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Civil Engineering (PEC registered preferred).</li><li>5+ years of experience in civil construction or infrastructure projects.</li><li>Strong knowledge of structural works, finishing, and site management.</li><li>Proficiency in AutoCAD, MS Office, and project documentation.</li><li>Good leadership, communication, and problem-solving skills.</li></ul>Job Type: Full-timePay: Rs130,000.00 - Rs170,000.00 per monthWork Location: In person

Civil & Technical Manager

Analytica

<div>
 
 
 Job description:
 
 
 
 
 Company Overview:
 
 
 
 
 IT and digital solutions company providing services in software development, AI, digital marketing, and automation systems. We are looking for a General Manager to oversee operations, strategy, and team performance at our Pakistan branch in Lahore.
 
 
 
 
 Job Description:
 
 
 
 
 The General Manager will lead daily operations, manage cross-functional teams, and ensure alignment with Analytica&rsquo;s strategic goals. The role requires strong leadership, business acumen, and the ability to drive productivity across departments including HR, sales, and technical development.
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 
 Oversee and manage all operations of the Pakistan office.
 
 </li>
 <li>
 
 Develop and execute business strategies aligned with company objectives.
 
 </li>
 <li>
 
 Lead and monitor department heads (HR, Sales, Technical, Marketing).
 
 </li>
 <li>
 
 Ensure smooth project execution, reporting, and performance tracking.
 
 </li>
 <li>
 
 Maintain communication and coordination with the UAE headquarters.
 
 </li>
 <li>
 
 Manage budgeting, expenses, and performance KPIs.
 
 </li>
 <li>
 
 Foster a results-driven, professional, and positive work culture.
 
 </li>
 </ul>
 
 
 Requirements:
 
 
 <ul>
 <li>
 
 Education: MBA/BBA or equivalent degree in Business Management or a related field.
 
 </li>
 <li>
 
 Experience: 6&ndash;10 years in a senior management or leadership role (preferably in IT, software, or digital sectors).
 
 </li>
 <li>
 
 Excellent communication, strategic planning, and leadership skills.
 
 </li>
 <li>
 
 Strong understanding of business operations, project management, and HR coordination.
 
 </li>
 <li>
 
 Proven ability to manage teams and deliver results under pressure.
 
 </li>
 </ul>
 
 
 Benefits:
 
 
 <ul>
 <li>
 
 Competitive salary with performance-based incentives.
 
 </li>
 <li>
 
 Leadership role in a growing international tech company.
 
 </li>
 <li>
 
 Professional and innovative work environment.
 
 </li>
 <li>
 
 Offer letter will be issued upon successful interview selection.
 
 </li>
 </ul>
 
 
 Location: Lahore, Pakistan.
 
 
 
 
 Job Type: Full-time
 
 
 
 
 
</div>

General Manager

Explore 1535+ Technical operations manager in Lahore this January. Find roles across top companies and apply now to boost your career.

1535 technical operations manager jobs IN Lahore

We are a technical operations Manager

Assistant Manager - Technical Account Management (TAM)

Technical Operations Executive

Technical Operations Executive

Technical Operations Executive

Civil & Technical Manager

General Manager