senior specialist - technology procurement

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senior specialist - technology procurement Jobs in Riyadh

technical project manager

Holovis

<div>
 
 Deliver complex, guest-facing technology projects on time, to budget and to quality. As a
 
 Technical Project Manager
 
 at Holovis, you&rsquo;ll lead cross disciplinary delivery across AV, software, networks, controls and show systems for themed attractions.
 
 
 
 
 
 We also encourage applicants from core engineering and technical industries who want to transition into themed entertainment and experiences to apply.
 
 
 
 
 
 
 Who This Role Is For
 
 
 
 
 
 
 You&rsquo;ll thrive in this role if you:
 
 <ul>
 <li>
 Bring experience delivering technical scope in AV and Show systems or other engineering or technology industries, and can confidently follow technical dialogue, drawings and specifications
 </li>
 <li>
 Enjoy converting engineering scope into clear plans (scope, schedule, budget, resourcing), keeping delivery aligned as reality changes
 </li>
 <li>
 Are comfortable owning risk and dependency management, including third party subcontractor activities and making timely decisions to protect outcomes
 </li>
 <li>
 Communicate effectively with technical clients and Holovis engineers and technicians at all levels, being able to challenge constructively, explain trade-offs, and keep stakeholders confident through delivery
 </li>
 </ul>
 
 Backgrounds we often see succeed:
 
 <ul>
 <li>
 Technical project management for AV and Show systems, technical project management for automation, manufacturing, rail, aerospace, defence, construction, energy, medical or telecoms systems
 </li>
 </ul>
 
 
 
 
 
 Technical &amp; Project Expectations
 
 
 
 
 
 
 
 What you&rsquo;ll need coming in:
 
 
 
 This role is for a technical project manager with genuine engineering background. Someone who can drive the schedule while staying up to speed in the engineering detail. You&rsquo;ll be able to communicate naturally with engineers, spot technical risk early, and ask the right questions to keep the project moving.
 
 <ul>
 <li>
 Proven experience delivering technical projects end-to-end with responsibility for scope, schedule, budget and quality
 </li>
 <li>
 Establish baselines and manage change (requirements, deliverables, acceptance criteria) while maintaining clear risk and task control
 </li>
 <li>
 Use planning tools (e.g., MS Project, JIRA) daily to schedule and track delivery, and support forecasting and project invoicing
 </li>
 <li>
 An applicable Engineering degree
 </li>
 </ul>
 
 
 
 
 
 What you&rsquo;ll learn here:
 
 
 <ul>
 <li>
 Themed entertainment fundamentals: integration workflow, show-critical thinking, and commissioning in show environments
 </li>
 <li>
 How AV, controls, networks and software integrate as a show system and how to apply strong delivery in this niche
 </li>
 <li>
 Holovis delivery ways of working; our HPMS (project management processes) and HSMS (sales management processes)
 </li>
 <li>
 Core client-specific processes including stringent procedures, documentation standards, and technical specification review/approval workflows often required on major programmes
 </li>
 </ul>
 
 
 
 
 
 Core Responsibilities
 
 
 
 
 
 
 
 Project management
 
 
 <ul>
 <li>
 Deliver projects from initiation through commissioning and handover, meeting agreed scope, budget, timescales and quality through clear plans, reporting and change control
 </li>
 <li>
 Own risk, issues and dependencies escalating early and driving mitigation to protect outcomes
 </li>
 </ul>
 
 
 People &amp; resource management
 
 
 <ul>
 <li>
 Manage a highly skilled technical team by planning resource deployment, setting achievable objectives to meet plan, and maintaining momentum to hit milestones
 </li>
 <li>
 Communicate difficult information tactfully and early on; maintaining strong working relationships with clients and colleagues
 </li>
 </ul>
 
 
 Commercial &amp; stakeholder management
 
 
 <ul>
 <li>
 Manage stakeholder expectations through clear reporting, forecasting and project invoicing aligned to scope and approved change
 </li>
 </ul>
 
 
 
 
 
 How You&rsquo;ll Work
 
 
 
 
 
 
 You&rsquo;ll be hands-on, collaborative and process driven, bringing technical credibility and delivery discipline. You&rsquo;ll keep communication clear, make trade-offs explicit, and maintain strong governance (plans, tasks, risks, issues, actions and decisions) so engineering teams can focus on building the right solution while stakeholders stay confident in outcomes.
 
 
 
 
 
 
 Who Holovis Is
 
 
 
 
 
 
 Holovis designs and delivers world-class, guest-facing systems for the themed entertainment industry. We work at the intersection of engineering, technology and story, building complex solutions that must perform 365 days a year for thousands of guests per hour, in real world conditions.
 
 
 
 
 
 We&rsquo;re a team of engineers, technologists and delivery professionals who take pride in building systems that work reliably because we put testing and preparedness first and we work collaboratively with partners and clients to do it well.
 
 
 
 
 
 Some of our clients include Netflix, Disney, Universal Studios and Miral.
 
 
 
 
 
 
 Interested?
 
 
 
 
 
 
 If this sounds like something you could do well, even if you don&rsquo;t meet every requirement or are from outside the themed entertainment industry, we&rsquo;d like to hear from you.
 
 
 
 
 
 Apply and tell us about the technical projects you&rsquo;ve delivered and the teams you&rsquo;ve delivered them with, how you&rsquo;ve managed scope, schedule, budget, and how you work effectively with engineers and stakeholders.
 
 
 
 
 
 This job role is available until July or until the role is filled. There may be multiple roles available.
 
</div>

Technical Project Manager

Plain Concepts

<div>We&rsquo;re Growing Our Management Dream Team!
Titles? Meh, we&rsquo;re not big on them, but let&rsquo;s call this one Technical Manager
As part of our international company, you&rsquo;ll craft tailor-made solutions that wow our clients. We&rsquo;re hunting for a passionate Engineering Manager with a solid technical background. Your mission? Train, deploy, and put groundbreaking developments into action &mdash; and that&rsquo;s just the beginning.
Here&rsquo;s the deal:<ul><li>
You&rsquo;ll tackle the unique challenges of software solutions alongside a team of brilliant minds.</li><li>
You&rsquo;ll dive into cutting-edge projects using the latest tech to push boundaries and make an impact.</li><li>
Whether you prefer working from home or vibing with us at our offices, the choice is yours.</li><li>
AGILE isn&rsquo;t just a buzzword here &mdash; it&rsquo;s how we roll. Multidisciplinary teams? Check. Full ownership of projects? Double check.</li></ul>
Ready to take on projects that matter, with a team that&rsquo;s as passionate as you are? Let&rsquo;s make it happen!
You will be responsible for:<ul><li>
Understand the project&rsquo;s needs and objectives.</li><li>
Effectively manage projects, ensuring on-time and within-budget delivery.</li><li>
Maintain proactive and effective communication with clients to understand their needs and expectations.</li><li>
Support the team in client interactions.</li><li>
Analyze and design technical solutions.</li><li>
Collaborate closely with the technical team to ensure proposed solutions align with client requirements.</li><li>
Oversee and ensure the quality of project deliverables.</li><li>
Conduct data and process analyses to identify areas for improvement and optimization.</li><li>
Provide technical guidance and advice to clients when necessary.</li></ul> 
 
 
Requirements 
<ul><li>
At least 2 years of experience as an Engineering Manager or similar roles, coordinating and managing web projects.</li><li>
Solid technical background as a software engineer (ideally in web with Node.js and React.js).</li><li>
Experience in Cloud and DevOps, ideally with GCP.</li><li>
Knowledge in GenAI (RAG, agents, etc).</li><li>
Proven experience managing teams of 10+ people.</li><li>
Previous experience working directly with clients and managing stakeholder relationships.</li><li>
Strong knowledge of architectures, best practices, testing,etc.</li><li>
Ability to handle and understand detailed technical documentation.</li><li>
Analytical and consultative skills to provide technical solutions.</li><li>
Adherence to Agile principles to deliver value to clients.</li><li>
Conflict resolution skills and the ability to identify potential risks.</li><li>
Fluent English and Arabic (MANDATORY).</li><li>
Team player.</li></ul> 

Benefits 
<ul><li>
Salary determined by the market and your experience
</li><li>Flexible schedule 35 Hours / Week
</li><li>Fully remote work (optional)
</li><li>Birthday day off
</li><li>Plain Camp (annual team-building event)
</li>➕ The pleasure of always working with the latest technological tools! 
<li>
</li></ul>Will you let us know you better?
The selection process: Simple, just 3 steps.<ul><li>
Phone screen</li><li>
2 interviews with the team
</li></ul>What is Plain Concepts?
Plain Concepts is a global company of over 500 people passionate about technology and innovation. Since our founding, we have grown through technical proficiency and confidence in ideas that others might consider risky, creating custom solutions for our clients. With offices in more than 6 countries, our mission is to continue to drive cuttingedge projects around the world.
We are highly committed to technical excellence. We are known for developing highly customized projects, offering specialized technical consultancy and training.
Thanks to the great work of our technicians, we have been recognized for our ability to lead innovative projects that generate value, from artificial intelligence to blockchain, driving solutions that help companies optimize their performance.
What we do at Plain Concepts?
We pride ourselves on being a 100% technical team, dedicated to crafting custom projects from scratch, offering expert technical consultancy, and providing top-tier training.<ul><li>
Our approach goes beyond traditional outsourcing; we focus on creating value together with our clients.</li><li>
Our teams are diverse and multidisciplinary, operating in a flat, collaborative structure.</li><li>
We live and breathe AGILE principles, ensuring flexibility and efficiency in everything we do.</li><li>
Knowledge-sharing is at our core: from supporting each other internally to contributing to the broader tech community through conferences, events, and talks.</li><li>
Innovation drives us &mdash; even the boldest ideas are welcome here.</li><li>
Transparency underpins all our relationships, fostering trust and long-term partnerships.</li></ul>
Want to learn more?
Check out our website! ➡ https://www.plainconcepts.com/
At Plain Concepts, we certainly seek to provide equal opportunities. We want diverse applicants regardless of race, colour, gender, religion, national origin, citizenship, disability, age, sexual orientation, or any other characteristic protected by law.</div>

Technical Manager

ByteDance

<div>
 
 Responsibilities
 
 
 About the Team
 
 Join the innovative BytePlus team, the enterprise technology arm of ByteDance. This is a once-in-a-lifetime opportunity to join the world's fastest-growing startup and the biggest unicorn by valuation. With ByteDance's vision to build global platforms of creation and interaction, BytePlus is devoted to developing innovative technologies and products for businesses to fuel their next wave of growth. It is the best time to join us and pave into the new era together!
 
 
 Key Responsibilities
 
 - Serve as the primary technical point of contact for key enterprise accounts, building strong long-term relationships with stakeholders to ensure BytePlus solutions align with their business objectives.
 
 - Provide expert technical guidance during the post-sales phase, gaining an in-depth understanding of client business scenarios to summarize and share product application best practices.
 
 - Own and lead project delivery for cloud migration, deployment, and expansion projects, coordinating closely with customers to ensure on-time completion and continuous support.
 
 - Act as the lead liaison for technical issues and escalations, proactively identifying solutions for evolving customer needs and ensuring high levels of satisfaction.
 
 - Maintain thought leadership in Cloud, AI, and ML technologies by contributing to technical documentation, industry insight articles, and the development of internal best practices.
 
 
 
 Qualifications
 
 
 Minimum Qualifications
 
 - Bachelor&rsquo;s degree or above with 3+ years in technical customer-facing roles such as Technical Account Manager, Cloud Solution Architect, CSM, or Technical Project Manager.
 
 - Deep expertise in cloud or AI product suites from major global cloud providers (e.g., AWS, Azure, Google Cloud).
 
 - A collaborative team player capable of setting clear goals, driving successful delivery, and fostering positive team morale.
 
 
 Preferred Qualifications
 
 - Prior success collaborating with Digital Native Businesses (DNBs), ISVs, and Systems Integrators (SIs) in E-commerce, Media, Gaming, or Education.
 
 - Proven track record in managing large-scale migration and deployment projects within enterprise software or cloud ecosystems.
 
 
 Important Note: Please be advised that this job posting is on behalf of a third-party agency. This is an ongoing assignment managed by a third-party agency, who will be your employer. While you may be assigned to work at ByteDance, you will not be a ByteDance employee. All contractual terms, including payroll and benefits, will be handled by the third-party agency. By applying, you agree that the information provided in your application may be processed and retained by ByteDance for recruitment purposes and shared with the third-party agency in accordance with ByteDance's Applicant Privacy Notice https://jobs.bytedance.com/en/legal/privacy
 
 
 
 About Us
 
 
 Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.&ZeroWidthSpace;
 
 
 
 
 Why Join ByteDance
 
 
 Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect &ndash; and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.&ZeroWidthSpace;
 
 As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.&ZeroWidthSpace;
 
 Diversity &amp; Inclusion&ZeroWidthSpace;
 
 ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.&ZeroWidthSpace;
</div>

Customer Success Manager - BytePlus (GenAI & SaaS) (Third-Party Associate)

NOZOM

<div>
 
 
 We are hiring: IT Project Manager
 
 
 
 We are seeking a results-driven IT Project Manager to lead end-to-end delivery of IT and digital projects, ensuring successful execution within scope, timeline, and budget.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Lead full project lifecycle (initiation, planning, execution, monitoring, and closure)
 </li>
 <li>
 Define project scope, goals, timelines, and deliverables
 </li>
 <li>
 Manage project budgets, risks, and resource allocation
 </li>
 <li>
 Coordinate with internal teams, vendors, and stakeholders
 </li>
 <li>
 Track progress and ensure alignment with business objectives
 </li>
 <li>
 Prepare regular reports and present updates to management
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science or a related field
 </li>
 <li>
 Minimum 3+ years of experience in IT Project Management
 </li>
 <li>
 PMP certification is required
 </li>
 <li>
 Strong understanding of project management methodologies (Waterfall / Agile)
 </li>
 <li>
 Experience using tools such as Jira, MS Project, or similar
 </li>
 <li>
 Excellent communication and stakeholder management skills
 </li>
 </ul>
 
 
</div>

Information Technology Project Manager

Beehive

Position -Loyalty Program Technical PMOLocation: Riyadh, Saudi Arabia (on-site) Mode of Work: Onsite Term: 12 months (Renewable)Years of Experience:8+yrsWe are looking for a Technical PMO Manager with deep expertise in loyalty platforms and complex system integrations to lead end-to-end delivery across banking and partner ecosystems. The role will drive program governance while actively engaging in technical coordination across APIs, middleware, and data flows to ensure seamless execution of loyalty journeys, including accrual, redemption, and partner integrations.Responsibilities:<ul><li>Program &amp; Delivery Management</li><li>Lead end-to-end delivery of loyalty initiatives, ensuring alignment with business objectives, timelines, and quality standards</li><li>Coordinate multiple workstreams across business, technology, vendors, and external partners</li><li>Establish and manage PMO governance frameworks, including planning, reporting, risk tracking, and dependency management</li><li>Track milestones, deliverables, and ensure adherence to program timelines and budgets Technical Integration Oversight</li><li>Oversee integration across banking systems, loyalty platforms, and partner ecosystems</li><li>Drive alignment on API specifications, middleware architecture, and data exchange frameworks</li><li>Ensure proper management of data flows, reconciliation processes, and system dependencies</li><li>Act as a bridge between technical teams and business stakeholders, translating requirements into actionable plans Loyalty Platform Implementation</li><li>Support implementation of loyalty systems, including</li><li>Customer accrual and earning rules o Redemption journeys across channels o Partner onboarding and integration</li><li>Coordinate SIT, UAT, and end-to-end testing cycles, ensuring readiness for go-live</li><li>Ensure customer journeys are smooth, scalable, and fit for purpose Issue Management &amp; Root Cause Analysis</li><li>Proactively identify, track, and manage risks, issues, and blockers</li><li>Conduct root cause analysis for integration failures and system defects</li><li>Lead cross-functional teams in issue resolution, ensuring minimal impact on delivery timelines</li><li>Implement preventive measures to reduce recurring issues Stakeholder Management</li><li>Engage senior stakeholders across technology, product, operations, and external partners</li><li>Provide clear and structured reporting on program status, risks, and dependencies</li><li>Ensure alignment across all parties and maintain decision-making transparency Key Requirements Technical &amp; Functional Expertise</li><li>Strong understanding of: o APIs, microservices, middleware, and system integrations o Data flows between banking systems, loyalty platforms, and third-party partners</li><li>Hands-on experience in loyalty platforms or similar ecosystems (e.g., rewards, campaigns, partner marketplaces)</li><li>Familiarity with end-to-end customer journeys including earning, redemption, and settlement Delivery Experience</li><li>Proven experience in leading complex, multi-stream programs in banking, payments, or loyalty domains</li><li>Demonstrated success in managing cross-functional and vendor-driven environments</li><li>Experience overseeing testing cycles (SIT/UAT) and go-live readiness Problem-Solving &amp; Analytical Skills</li><li>Strong capability in root cause analysis and troubleshooting complex integration issues</li><li>Ability to work in high-pressure environments with multiple dependencies</li><li>Structured and analytical approach to issue resolution and decision-making Soft Skills</li><li>Strong stakeholder management and communication skills</li><li>Ability to translate technical concepts into business language and vice versa</li><li>Highly organized with strong PMO discipline and attention to detail</li><li>Proactive, ownership-driven mindset</li></ul>Requirements (please do not apply if you don&rsquo;t meet the requirements below):<ul><li>Mandatory: Strong technical understanding of system integrations (APIs, middleware, data flows) across bank systems, loyalty platforms, and partners</li><li>Mandatory: Hands-on experience in loyalty or similar platform implementations and testing, including partner integration and redemption journeys</li><li>Mandatory: Proven ability to lead end-to-end delivery and coordinate multiple workstreams and cross-functional teams</li><li>Relevant: 8+ experience in technical program management support with specific experience in launching loyalty platforms/programs</li><li>Preferred: Experience working with banks in KSA/GCC or similar regulated environments</li><li>Preferred: Exposure to loyalty vendors / platforms</li><li>Preferred: Certifications in PMP, PRINCE2, Agile, or Scrum are a plus</li></ul>Competitive Salary and BenefitsOpportunity to be part of a fast-paced and growing startup. Grow your career with the companyContinuous coaching &amp; mentoring &ndash; You will have the opportunity to interact and work closely with other senior data scientists and AI experts across the globe.Dynamic and respectful work environmentPay: ﷼34,000.00 - ﷼36,000.00 per monthApplication Question(s):<ul><li>How many years of experience do you have in Technical Program Management or PMO roles?</li><li>Have you worked in banking, payments, or loyalty platforms?</li></ul>Yes / No (If yes, please specify projects)<ul><li>Have you delivered end-to-end loyalty platform implementations (earning, redemption, partner integration)?</li><li>Have you worked on integration between banking systems and external partners/vendors?</li><li>Do you have experience managing data flows and reconciliation between multiple systems?</li><li>Have you managed PMO governance (RAID logs, reporting, milestones, dependency tracking)?</li><li>Have you managed SIT and UAT testing cycles end-to-end?</li><li>Have you worked with senior stakeholders in banking or regulated environments (e.g., GCC/KSA)?</li><li>Do you have hands-on experience in loyalty platforms (earning, redemption, partner integration)?</li></ul>Experience:<ul><li>Technical Program Management: 6 years (Required)</li><li>loyalty platforms (earning, redemption, partner integration: 6 years (Required)</li><li>end-to-end delivery of banking or loyalty programs: 8 years (Required)</li></ul>Work Location: In person

Loyalty Program Technical PMO

Thanh Dat Fire & Safety Engineering KSA WLL

Job Summary:Thanh Dat Fire &amp; Safety Engineering KSA WLL is seeking an experienced and detail-oriented Senior Fire Protection Design Manager to lead fire protection engineering and design operations in Riyadh, Saudi Arabia.This is an excellent opportunity for a skilled fire protection professional with expertise in fire safety systems, engineering design, project coordination, and compliance standards. The successful candidate will oversee fire protection design projects, support technical teams, and ensure high-quality fire and life safety solutions for commercial, industrial, and infrastructure projects.If you are passionate about fire safety engineering, technical leadership, and delivering compliant fire protection solutions, we encourage you to apply.What you&rsquo;ll do:<ul><li>Lead fire protection design and engineering activities for multiple projects</li><li>Develop and review fire alarm, firefighting, sprinkler, suppression, and life safety system designs</li><li>Ensure compliance with local and international fire safety codes and engineering standards</li><li>Coordinate with project managers, consultants, contractors, and technical teams</li><li>Support project planning, technical documentation, and design approvals</li><li>Conduct design reviews, risk assessments, and technical evaluations</li><li>Oversee project timelines, deliverables, and engineering quality standards</li><li>Monitor project performance and identify opportunities for process improvements</li><li>Provide technical guidance and mentorship to engineering and design teams</li><li>Collaborate with clients and stakeholders to deliver effective fire protection solutions</li></ul>Pay: ﷼22,000.00 - ﷼38,000.00 per monthWork Location: In person

Senior Fire Protection Design Manager

Plentytechjobs

Customer Success Service Support ExpertLocation: Riyadh, Saudi Arabia (On-site)Job OverviewWe are seeking an experienced Customer Success Service Support Expert to join a core project team in Saudi Arabia. The successful candidate will work closely with the Customer Success Manager (CSM) to provide on-site support to customers, ensuring the smooth adoption and operation of products and solutions.The role involves promptly responding to and resolving technical and product-related issues, acting as a key liaison between customers and internal technical teams, and delivering exceptional service value.Core Responsibilities<ul><li>Serve as the primary technical contact for customers, receiving, responding to, and performing initial diagnosis of issues reported through on-site communication, instant messaging platforms, and ticketing systems.</li><li>Accurately assess issue types and priorities, create and maintain records within internal systems, and coordinate with technical support, product, and R&amp;D teams to drive issues through to resolution.</li><li>Build and maintain strong relationships with customer IT and business teams, providing regular updates on issue status and managing customer expectations.</li><li>Develop and maintain knowledge resources including technical documentation, FAQs, and user guides.</li><li>Deliver basic product training and guidance to customers when required.</li><li>Identify potential risks, service concerns, or product usage challenges and escalate them to project stakeholders in a timely manner.</li></ul>RequirementsExperience<ul><li>3&ndash;5 years of experience in IT-related roles.</li><li>Previous experience as a Technical Account Manager (TAM), Solution Architect (SA), Technical Support Engineer, Customer Success Manager (CSM), or similar role within enterprise software, cloud computing, or SaaS environments.</li></ul>Technical Skills<ul><li>Strong understanding of Linux and Windows operating systems.</li><li>Knowledge of networking concepts including TCP/IP, HTTP, and DNS.</li><li>Experience using common troubleshooting and diagnostic tools.</li><li>Basic understanding of cloud technologies (IaaS, PaaS, SaaS).</li></ul>Communication &amp; Problem-Solving<ul><li>Excellent verbal and written communication skills.</li><li>Strong customer service mindset with the ability to communicate effectively with both technical and non-technical stakeholders.</li><li>Strong analytical thinking and problem-solving capabilities.</li><li>Ability to remain calm and effective under pressure.</li></ul>Language RequirementsCandidates must be proficient in at least two of the following languages:<ul><li>Arabic</li><li>English</li><li>Chinese</li></ul>Additional requirements:<ul><li>Fluent English (spoken and written).</li><li>Chinese language proficiency sufficient to participate in meetings and review technical documentation.</li><li>Arabic language skills are highly desirable and will be considered an advantage.</li></ul>Work Arrangement<ul><li>On-site support in Riyadh, Saudi Arabia.</li><li>Occasional short-term travel within Saudi Arabia or neighboring regions may be required.</li><li>Willingness to participate in 24/7 on-call and standby support rotations and respond promptly to urgent customer issues.</li></ul>Preferred Qualifications<ul><li>Experience with mainstream cloud providers.</li><li>Overseas technical support or customer-facing experience, particularly within the Middle East region.</li><li>Relevant certifications such as PMP, ITIL, AWS, Azure, GCP, or Alibaba Cloud.</li><li>Basic conversational Arabic skills.</li></ul>Culture &amp; Compliance<ul><li>Respect for local laws, business practices, and social customs in Saudi Arabia.</li><li>Strong awareness of data security and privacy protection requirements.</li><li>Commitment to complying with company and client data security policies.</li></ul>To Apply: Send your CV to careersmkit@gmail.comWork Location: In person

Customer Success Service Support Expert

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