customer support representative Jobs in Karachi

customer support representative

customer service representative Jobs in Karachi

customer service representative

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customer support executive Jobs in Karachi

customer support executive

it support engineer

technical support coordinator

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Job Description: IT CoordinatorLocation: Azizabad Block 8, KarachiReports to: Executive Director / PrincipalPosition Type: Full-TimeJob PurposeTo oversee the institute&rsquo;s technological infrastructure, maintain hardware and software systems, and provide technical support to faculty, staff, and students. The IT Coordinator ensures that the institute&rsquo;s digital environment is secure, efficient, and supportive of the academic mission.Key Responsibilities1. Infrastructure &amp; Hardware Management<ul><li>Maintain and troubleshoot the institute&rsquo;s Local Area Network (LAN), Wi-Fi connectivity, and internet services.</li><li>Perform regular maintenance on computers, printers, scanners, and projectors in classrooms and administrative offices.</li><li>Manage and configure the computer labs, ensuring all systems are updated and functional for student use.</li></ul>2. Software &amp; Database Administration<ul><li>Manage the Institute Management System (IMS) or Student Information System (SIS).</li><li>Oversee student enrollment data entry, attendance systems, and academic record backups.</li><li>Install and update essential software, anti-virus programs, and educational tools.</li></ul>3. Technical Support &amp; Training<ul><li>Act as the first point of contact for staff and faculty regarding technical issues (Help Desk).</li><li>Provide basic training to faculty on using digital classrooms, LMS platforms, and multimedia tools.</li><li>Assist the admissions team with digital marketing technicalities and database management.</li></ul>4. Security &amp; Compliance<ul><li>Implement robust data backup protocols to prevent loss of institutional records.</li><li>Ensure the security of the institute's network against unauthorized access or malware.</li><li>Maintain the inventory of all IT assets and handle the procurement of new hardware as needed.</li></ul>5. Digital Presence Maintenance<ul><li>Coordinate with web developers to keep the institute&rsquo;s website updated.</li><li>Ensure the institute&rsquo;s official email accounts and communication portals are functioning smoothly.</li></ul>Required Qualifications &amp; Skills<ul><li>Education: Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field (BSCS/BSIT).</li><li>Experience: 2&ndash;4 years of experience in IT support, preferably within an educational or medical institute.</li><li>Technical Skills:</li><li>Proficiency in Networking (Router configuration, Switches, Firewall).</li><li>Strong knowledge of Windows Server and Office 365 Administration.</li><li>Basic understanding of web maintenance (WordPress) and database management (SQL/Excel).</li><li>Familiarity with CCTV surveillance systems and Biometric attendance machines.</li><li>Personal Attributes:</li><li>Strong problem-solving skills and a &quot;can-do&quot; attitude.</li><li>Ability to work under pressure, especially during enrollment cycles or exams.</li><li>Excellent communication skills in English and Urdu.</li></ul>Work Environment<ul><li>Timing: Standard office hours (e.g., 9:00 AM &ndash; 5:00 PM), Monday to Saturday.</li><li>Location Advantage: Based in Azizabad Block 8, easily accessible for residents of Gulberg, FB Area, and Gulshan-e-Iqbal.</li></ul>Pay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

IT Coordinator

Allmed Solutions

We are seeking a proactive and well-organized Service Coordinator to join our Medical Equipment Service Team. The role involves coordinating service activities and ensuring timely technical support while maintaining effective communication between customers, service engineers, and internal teams.Key Responsibilities:<ul><li>Liaise and manage general correspondence with principal companies.</li><li>Coordinate and schedule service calls, installations, and preventive maintenance activities.</li><li>Serve as the main point of contact between customers and service engineers.</li><li>Maintain accurate service records, reports, and documentation.</li><li>Follow up on service requests to ensure timely resolution.</li><li>Coordinate with spare parts, logistics, and technical teams to support service operations.</li><li>Prepare service-related reports and provide updates to management.</li><li>Ensure compliance with company procedures and quality standards.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Biomedical Engineering.</li><li>1&ndash;3 years of experience in service coordination or technical support, preferably in the medical equipment industry.</li><li>Strong communication, coordination, and organizational skills.</li><li>Proficiency in MS Office and service management systems.</li><li>Ability to manage multiple tasks and work under pressure.</li></ul>Pay: Rs70,000.00 - Rs120,000.00 per monthWork Location: In person

Service Coordinator / Bio Medical Engineer

Job description:We are seeking a proactive and well-organized Service Coordinator to join our Medical Equipment Service Team. The role involves coordinating service activities and ensuring timely technical support while maintaining effective communication between customers, service engineers, and internal teams.Key Responsibilities:<ul><li>Liaise and manage general correspondence with principal companies.</li><li>Coordinate and schedule service calls, installations, and preventive maintenance activities.</li><li>Serve as the main point of contact between customers and service engineers.</li><li>Maintain accurate service records, reports, and documentation.</li><li>Follow up on service requests to ensure timely resolution.</li><li>Coordinate with spare parts, logistics, and technical teams to support service operations.</li><li>Prepare service-related reports and provide updates to management.</li><li>Ensure compliance with company procedures and quality standards.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Biomedical Engineering.</li><li>1&ndash;3 years of experience in service coordination or technical support, preferably in the medical equipment industry.</li><li>Strong communication, coordination, and organizational skills.</li><li>Proficiency in MS Office and service management systems.</li><li>Ability to manage multiple tasks and work under pressure.</li></ul>Pay: Rs80,000.00 - Rs120,000.00 per hourWork Location: In person

Bio Medical Engineer/ Service Coordinator (Male)

Fly Jinnah

<div>
 
 Job Purpose
 
 
 
 Maintain an updated and accurate database of all fleet technical records in accordance with airline&rsquo;s adopted policies and procedures. Preserve, control &amp; archive continuous airworthiness records as per regulatory requirements.
 
 
 
 Key Result Responsibilities
 
 
 
 <ul>
 <li>
 Monitor and verify the data transmitted from Electronic Tech Log to airline&rsquo;s computerized fleet management system to ensure consistency and conformity; this includes but not limited to: flight hours, flight cycles, fuel uplift/consumption, defects, and any other entries related to maintenance activities on the aircraft.
 </li>
 <li>
 Coordinating and following up on technical queries from engineering, stores and maintenance.
 </li>
 <li>
 Contributes in ensuring each aircraft technical logbook reflects all the corresponding maintenance tasks and activities.
 </li>
 <li>
 Report all accomplished Service Bulletins to Airbus and OEM&rsquo;s as required.
 </li>
 <li>
 Partners with Quality Assurance to prepare and communicate a list of all documents needed to arrange for the &ldquo;ARC&rdquo; &ndash; Airworthiness Review Certificates for each aircraft annually; certificates are issued individually in due time set for each aircraft.
 </li>
 <li>
 Supports in utilizing available resources and tools to generate a variety of reports with different frequency ensuring all the corresponding information are timely and accurately audited, reviewed and verified prior communicating to the concerned parties to ensure quality and validity of outcome.
 </li>
 <li>
 Assists in conducting necessary analysis to produce and share accurate reports with Management/ Engineering/Finance /CAA and other parties based on nature/need and in accordance with adopted procedures ensuring security of information. The reports cover but are not limited to: Non-Revenue Flights Report, Utilization Reports, etc.
 </li>
 <li>
 Contributes in utilizing the data and reports to highlight trends, abnormalities, hours/cycles of aircraft hard components, etc. to be considered by Management in the decision making process on certain related matters.
 </li>
 <li>
 Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications and establishing personal networks.
 </li>
 <li>
 Maintains technical archive system in accordance with Airline&rsquo;s procedures and CAA regulations.
 </li>
 <li>
 Contributes to team effort by accomplishing related results as needed.
 
 
 </li>
 </ul>
 Key Result Responsibilities - Continued
 
 
 
 Qualifications (Academic, Training, Languages)
 
 
 
 <ul>
 <li>
 Higher diploma or certificate in Management or any other related field from a recognized institute; a Bachelor&rsquo;s degree in Engineering/Management/Administration or equivalent is preferred.
 </li>
 <li>
 Compliance, Document Control, Librarian and Quality Assurance trainings are an added value.
 </li>
 <li>
 Capable of using technology systems &amp; tools; proficient in Microsoft suite &ndash; Advanced Excel Skills.
 </li>
 <li>
 Professional membership of associations related to the Aviation/Airlines industry is a plus.
 </li>
 <li>
 Very good written and verbal communication skills: reporting, presentations, etc.
 </li>
 <li>
 Very good in English Language.
 
 
 </li>
 </ul>
 
 Work Experience
 
 
 
 <ul>
 <li>
 The ability to work in rotating shift pattern including nights.
 </li>
 <li>
 1-2 years of experience in a similar capacity handling records or document control in the Aviation industry, experience with Airbus A320 family of aircrafts is highly desirable.
 </li>
 <li>
 Reasonable exposure on aircrafts airworthiness programs documentation and records requirements CAMO (Continuing Airworthiness Management Organization).
 </li>
 <li>
 Relative understanding of the relation of aircraft Maintenance Planning and Records to the airworthiness program.
 </li>
 <li>
 A relative exposure on airline and Flight Operations, standard regulations.
 </li>
 <li>
 A multi-task oriented performer with high accuracy and great attention to details.
 </li>
 <li>
 Proven skills in working with data and resources in a cost-effective manner.
 </li>
 <li>
 Possesses excellent organizing and time management skills even in frequently changing environments.
 </li>
 <li>
 Applies judgment in assessing matters combined with good problem solving and decision making skills.
 </li>
 <li>
 Dependable, self-initiative, takes ownership, and displays energy and enthusiasm.
 </li>
 <li>
 Capable of working hard under pressure without compromising the quality of the outcome.
 </li>
 <li>
 Ability to use technical expertise, and interpersonal relations to support company&rsquo;s objectives.
 </li>
 <li>
 Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.
 </li>
 </ul>
</div>

Coordinator - Technical Records

Deutsche Bank

<div><h2 class="jobSectionHeader">Job Description:
</h2>Position Overview:
Know Your Client and completion of related tasks in line with regulatory standards and jurisdictions has become an integral part of our business. As ACO Support in Corporate Coverage you will work with the Coverage Bankers of our multinational corporate clients to support them in their role as Accountable Client Owner (ACOs).
You will be responsible for the coordination and completion of KYC related tasks and processes for the client portfolio in close collaboration with the Corporate Coverage team. This includes working effectively with multiple stakeholders globally to ensure on-time completion of KYC profiles in compliance with Deutsche Bank Internal KYC Policy as well as external regulations.
You will develop a strong understanding of our clients&rsquo; business operations and ownership structure and use this knowledge to efficiently steer the completion of periodic/event driven reviews. Further tasks might include preparation of presentations and client meetings enabling the Coverage Bankers to make efficient use of sales opportunities.
Job Responsibilities:
<ul><li>Integrated member of the KYCO team, supporting ACOs on completion of KYC related subjects incl. periodic reviews/event driven reviews/new client onboarding and responsible for the coordination of KYC related tasks assigned to Coverage for the client portfolio.
</li><li>Acting as a dedicated KYCO representative for the coordination with the central KYC Business Execution Teams (BETs) on KYC-related monitoring activities (incl. ensuring correct ACO allocations, support with Red-to-Green processes, review of Offboarding lists, following up on actions pending with Business etc.)
</li><li>Engaging with ACOs on feedback actions relating to KYC and portfolio reviews including monitoring of pipeline and cases at risk of being overdue/offboarded
</li><li>Work with key stakeholders in Global Relationship Management (GRM), Relationship &amp; Transaction Management (RTM), Anti Financial Crime (AFC), KYC Ops (CLM team) to follow up and chase complex or delayed cases &ndash; willing to step in and take ownership of timely completion of KYC reviews
</li><li>Preparing KYC cases for reviews and new client adoption/product extension ensuring KYC completion and onboardings in full adherence with Deutsche Bank's Know Your Client Global Policy, Global Key Operating Standards (KOS) and any applicable local addendum when applicable. This includes the preparation of KYC related Assessments on behalf of the Coverage team
</li><li>Assist Coverage and other key stakeholders to facilitate completion of KYC-related cases using strong communication and organization skills to ensure resolution of open cases and that respective responsibilities are understood and agreed with the relevant stakeholders.
</li><li>Support ACOs on Account Activity Reviews (AARs) process incl. coordinating supporting material to perform AARs
</li><li>Coordinate with various locations globally in case of incoming KYC-related requests in close collaboration with the coverage team and the client head office in full adherence with DB&rsquo;s global KYC policies.
</li><li>Act as single point of contact and actively contribute to the completion of complex KYC cases in close collaboration with Sanctions and AFC departments when applicable
</li><li>Interface with AFC/Sanctions on specific issues of open cases to seek direction to close them soonest
</li><li>Support ACOs on monitoring portfolio of NCAs and coordinating with relevant functions KYC process to ensure prompt onboarding
</li></ul>Qualification &amp; Work Experience required:
<ul><li>Recognized University Degree and minimum 2-3 years&rsquo; experience within KYC or AML in the banking industry
</li><li>Experience in the areas of KYC, AFC or Compliance
</li><li>Understanding and in-depth knowledge of KYC, sanctions and screening procedures,
</li><li>Operate effectively in a dynamic environment with time driven deadlines and multiple stakeholders to manage the overall KYC portfolio
</li><li>Problem-solving skills and analytical skills
</li><li>Excellent oral &amp; written communication skills &ndash; fluency in English is a mandatory requisite.
</li><li>A strong team player capable to collaborate with KYC Ops outreach analysts, review analysts, Compliance, AFC, business line managers and stakeholders in various countries.
</li></ul>We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.</div>

KYCO ACO Support – KYCO

Hcm International

Job Title: Project CoordinatorIndustry: FMCGLocation: Korangi, Karachi.Key Responsibilities:Coordinate day-to-day civil construction activities on siteAssist the Project Manager in planning, scheduling, and executionMonitor project progress and provide regular updatesLiaise with contractors, vendors, and consultantsReview drawings, BOQs, and technical documentsEnsure compliance with safety and quality standardsTrack materials, deliveries, and site requirementsMaintain project documentation and recordsSupport in resolving site issues and delaysPrepare progress reports and meeting minutesCoordinate mechanical installation and maintenance activitiesReview mechanical drawings and specificationsRequirements:Diploma in Civil Mechanical Engineering or related fieldRelevant experience in construction or project coordinationStrong organizational and communication skillsAbility to manage multiple tasks and meet deadlinesFamiliarity with project documentation and site operationsPay: Rs70,000.00 - Rs80,000.00 per monthWork Location: In person

Project Coordinator - FMCG

S.S.SCIENTIFIC SYSTEM

Role Description:A Female Sales Coordinator assists the sales team by managing schedules, preparing sales documents, coordinating between sales representatives and clients, and handling administrative tasks like data entry and record keeping. Key responsibilities include processing orders, responding to inquiries, and maintaining client relationships to support sales operations and ensure efficient communication and administrative processes. Essential skills for this role are strong organizational, communication, and computer proficiencies.Required Skills &amp; Qualifications<ul><li>Communication Skills: Excellent verbal and written communication abilities are essential for effective customer interaction and team collaboration.</li><li>Organizational Skills: Strong time management and organizational skills are needed to manage multiple tasks, schedules, and documents efficiently.</li><li>Technical Proficiency: Competency in office software, such as Microsoft Office Suite (Word, Excel, PowerPoint)</li><li>Attention to Detail: Keen attention to detail is required for accurate data entry, order processing, and record keeping.</li><li>Problem-Solving: The ability to identify and solve problems effectively is important in a fast-paced environment.</li><li>Customer Focus: A commitment to providing a high-quality customer experience is vital.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person

Female Sales Coordinator

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