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technical support engineer

Leader Health Co W.L.L.

Site Service Engineer The Site Service Engineer is responsible for providing on-site support, troubleshooting, and repair of medical equipment. This role is customer-facing, requiring both strong technical expertise and excellent communication skills to ensure timely and effective resolution of customer issues. You will play a critical role in maintaining the equipment optimal performance and efficiency by providing exceptional Technical Support, while being responsible for delivering solutions for both technical and Non-technical end-users and developing solid relationships with key stakeholder in the medical industry.Requirements: - Bachelor's degree or above in biomedical engineering, electronics, or a related field. - Proficiency in both Arabic &amp; English. - Minimum 1 year of proven experience in the medical equipment industry.- Strong troubleshooting and problem-solving skills.- Excellent customer service and communication abilities. - Self-motivated and results-oriented.Job Type: Full-timeAbility to commute/relocate:<ul><li>Manama: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>Qualification?</li></ul>Experience:<ul><li>Technical Support : 1 year (Preferred)</li></ul>Language:<ul><li>Arabic and English (Preferred)</li></ul>

Site Service Engineer

Wajda International Technology Services

Job Title: Technical EngineerLocation: [City, State or Remote]Job Type: [Full-Time/Part-Time/Contract]Department: Engineering / Technical Support / ITReports To: Technical Manager / Engineering Lead / Operations ManagerJob Summary:We are looking for a detail-oriented and skilled Technical Engineer to provide technical support, troubleshoot issues, and assist in the development and maintenance of technical systems or products. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to communicate complex technical information clearly to clients or internal teams.Key Responsibilities:<ul><li>Provide technical support for hardware, software, or engineering systems.</li><li>Troubleshoot and resolve technical issues reported by users or clients.</li><li>Assist with the design, testing, and implementation of new systems, products, or upgrades.</li><li>Collaborate with engineers, developers, and support staff to ensure smooth deployment of technical solutions.</li><li>Prepare technical documentation, user manuals, and troubleshooting guides.</li><li>Train users or clients on product/system functionality and best practices.</li><li>Maintain and monitor systems for performance, reliability, and security.</li><li>Coordinate with vendors or third-party service providers when needed.</li><li>Escalate complex issues to senior engineers or developers when necessary.</li><li>Stay current with new technologies, industry trends, and product knowledge.</li></ul>Maintain infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, and security updates; support internet, intranet, LANs, WANs, and network segments<ul><li>Perform MS Active Directory tasks (ex: user/group, security permissions, group policies, print services); research event log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly</li></ul><ul><li>Monitor data-center health using existing management tools, and respond to hardware issues as they arise; help build, test, and maintain new servers when needed</li></ul><ul><li>Assist the help desk and other teams with troubleshooting to identify root causes, and provide technical support when needed.</li></ul><ul><li>Perform routine and scheduled audits of all systems, including backups Candidate Profile:</li></ul><ul><li>Proven success in an IT role with a minimum 2 years&rsquo; experience.</li></ul><ul><li>Experience in Windows server operating systems, current equipment and technologies, enterprise backup and recovery procedures, systems performance-monitoring tools, active directories, virtualization, HTTP traffic, content delivery, and caching</li></ul><ul><li>Experience in VMWARE</li></ul><ul><li>Experience with Cloud Applications and handling of Microsoft 365 . EXCHANGE</li></ul><ul><li>Experience in FortiGate/Sophos Firewall policy creation, SD-WAN routing, VPN connection, SSL Certificates.</li></ul><ul><li>Familiar with Veeam Backup &amp; Replication application for backup jobs, restoring backups, and cloud backup.</li></ul>Required Qualifications:<ul><li>Bachelor's degree in Engineering, Information Technology, Computer Science, or a related field.</li><li>Proven experience in a technical support or engineering role.</li><li>Strong knowledge of relevant systems, hardware, or software.</li><li>Excellent troubleshooting and analytical skills.</li><li>Ability to read technical diagrams, schematics, or manuals.</li><li>Strong written and verbal communication skills.</li><li>Customer-focused mindset with the ability to handle pressure and prioritize tasks.</li></ul>Preferred Skills &amp; Tools (Based on Industry):<ul><li>IT/Software: Windows/Linux, Networking, SQL, VMware, cloud platforms (AWS, Azure), ticketing systems.</li><li>Manufacturing/Electronics: PLCs, CAD software, product testing, quality assurance, mechanical systems.</li><li>General: Scripting (PowerShell, Python), monitoring tools, CRM or ERP systems.</li></ul>Certifications (Optional but Advantageous):<ul><li>CompTIA A+/Network+/Security+</li><li>Microsoft Certified (MCSA/MCSE)</li><li>Cisco Certified Network Associate (CCNA)</li><li>ITIL Foundation</li><li>PMP (for project-focused roles)</li></ul>Working Conditions:<ul><li>May require travel to client sites or remote locations.</li><li>On-call availability or extended hours during critical incidents or project deadlines.</li></ul>Priority will be given to Bahraini National , Expats can be considered as well.Job Type: Full-timePay: BD450.000 - BD500.000 per month

Technical IT Engineer

Zain Bahrain

<div>
 
 About The Role
 
 
 
 The B2B Technical Support Trainee will play a support role in ensuring the satisfaction of our enterprise customers and maintaining strong relationships by actively managing all aspects related to post-sales support for our B2B services and products. This role will involve proactive monitoring, incident handling, and maintaining robust customer relationships to guarantee satisfaction with our offerings.
 
 
 What We Need From You
 
 
 <ul>
 <li>
 Assist in the communication for enterprise customers and internal stakeholders, addressing post-sales support inquiries promptly and professionally.
 </li>
 <li>
 Foster and maintain strong relationships with enterprise customers, ensuring their satisfaction with the offered B2B services and products.
 </li>
 <li>
 Support in handling all post-sales activities specific to B2B services, including troubleshooting, problem resolution, incident reporting, issue tracking, fault restoration, and handling customer complaints.
 </li>
 <li>
 Provide comprehensive support for the entire B2B product portfolio, including Dedicated Internet Access, Local and Global MPLS, Ethernet to the Business, Fixed Voice, Security Products, SD-WAN, and Wi-Fi Solutions.
 </li>
 <li>
 Implement 24/7/365 monitoring of systems to proactively identify potential issues and ensure network health for enterprise customers.
 </li>
 <li>
 Assist in restoring faults whenever possible, minimizing downtime for enterprise customers.
 </li>
 <li>
 Effectively communicate work activities, updates, and resolutions to all relevant stakeholders.
 </li>
 <li>
 Implement and uphold quality standards for all B2B services and products, ensuring compliance with service level agreements (SLAs) and enterprise customer expectations.
 </li>
 <li>
 Conduct regular assessments and audits to ensure compliance with SLAs and quality standards specific to B2B services.
 </li>
 <li>
 Develop new processes and coordinate interdepartmentally to fill any gaps in B2B service delivery.
 </li>
 <li>
 Maintain a history log for all events and activities related to enterprise customers.
 </li>
 <li>
 Perform all other related duties as assigned by the department.
 
 
 </li>
 </ul>
 Skills and Knowledge
 
 
 <ul>
 <li>
 Strong knowledge of the telecommunications products and services listed, with expertise in troubleshooting and problem resolution.
 </li>
 <li>
 Excellent communication and interpersonal skills
 
 
 </li>
 </ul>
 
 Qualifications And Experience
 
 
 
 <ul>
 <li>
 Bachelor's degree in a relevant field (e.g., Telecommunications, Information Technology).
 </li>
 <li>
 Experience in Technical support is a plus.
 
 
 </li>
 </ul>
 
 About Application Process
 
 
 
 If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
 
 
 <ul>
 <li>
 Resume/CV
 </li>
 </ul>
</div>

ZAIN2009 - Generation Z, B2B Technical Support Trainee

Zain

<div>Job Purpose 
Assuring overall Network health and offered services soundness by actively monitoring all Network elements, handling incidents, statistics and reporting and acting as first line technical support point of contact for all Network related problems and customer complaints.
Main Responsibilities and Duties<ul><li> 
Alarm monitoring and incident handling and ensuring adequate incident reporting.</li><li>
Customer complaint handling (reassigning/first-line troubleshooting/resolution).</li><li>
Verification and reporting of Statistics of business and technical reports.</li><li>
Perform test procedures and analyse test results to isolate and determine the type of service problem.</li><li>
Assist skilled teams in restoration of service wherever possible.</li><li>
Creation and follow up of trouble tickets to OLOs, interconnect partners and International Carriers.</li><li>
Preventive maintenance control. (ensure the frequent check and backup process)</li><li>
Develop new processes to fill any gap, interdepartmental coordination.</li><li>
Conduct awareness workshop for change processes and compliance.</li><li>
Change management control (ensure the integrity &amp; proper closing of the change activity)</li><li>
Maintaining history log for all events</li><li>
Perform all other related duties as assigned
</li></ul>Skills and Knowledge<ul><li> 
Effectively communicate by listening actively, share relevant information with others and interact with others to establish fair and effective relationships.</li><li>
Identify customer's requirements correctly, exceed customer expectations and act proactively for ensuring customer satisfaction.</li><li>
Ability to develop cooperation and teamwork while working toward solutions that generally benefit all parties.</li><li>
Capacity of recognizing owns feelings and those of others for motivating ourselves and managing emotions well in ourselves and in our relationships.</li><li>
Strong communication skills</li><li>
Ability to acquire new knowledge and develop to keep updated with new technologies and systems.</li></ul>
Qualifications and Experience<ul><li> 
Bachelor's degree in electrical engineering, computer or telecom</li><li>
0-2 years' experience is a plus</li></ul></div>

Generation Z - Service Operation Center (SOC) Trainee

<div>About the Role 
The B2B Technical Support Trainee will play a support role in ensuring the satisfaction of our enterprise customers and maintaining strong relationships by actively managing all aspects related to post-sales support for our B2B services and products. This role will involve proactive monitoring, incident handling, and maintaining robust customer relationships to guarantee satisfaction with our offerings.
What We Need From You<ul><li> 
Assist in the communication for enterprise customers and internal stakeholders, addressing post-sales support inquiries promptly and professionally.</li><li>
Foster and maintain strong relationships with enterprise customers, ensuring their satisfaction with the offered B2B services and products.</li><li>
Support in handling all post-sales activities specific to B2B services, including troubleshooting, problem resolution, incident reporting, issue tracking, fault restoration, and handling customer complaints.</li><li>
Provide comprehensive support for the entire B2B product portfolio, including Dedicated Internet Access, Local and Global MPLS, Ethernet to the Business, Fixed Voice, Security Products, SD-WAN, and Wi-Fi Solutions.</li><li>
Implement 24/7/365 monitoring of systems to proactively identify potential issues and ensure network health for enterprise customers.</li><li>
Assist in restoring faults whenever possible, minimizing downtime for enterprise customers.</li><li>
Effectively communicate work activities, updates, and resolutions to all relevant stakeholders.</li><li>
Implement and uphold quality standards for all B2B services and products, ensuring compliance with service level agreements (SLAs) and enterprise customer expectations.</li><li>
Conduct regular assessments and audits to ensure compliance with SLAs and quality standards specific to B2B services.</li><li>
Develop new processes and coordinate interdepartmentally to fill any gaps in B2B service delivery.</li><li>
Maintain a history log for all events and activities related to enterprise customers.</li><li>
Perform all other related duties as assigned by the department.</li></ul>
Skills and Knowledge<ul><li> 
Strong knowledge of the telecommunications products and services listed, with expertise in troubleshooting and problem resolution.
</li><li>Excellent communication and interpersonal skills</li></ul>
Qualifications and Experience<ul><li> 
Bachelor's degree in a relevant field (e.g., Telecommunications, Information Technology).</li><li>
Experience in Technical support is a plus.</li></ul></div>

Generation Z, B2B Technical Support Trainee

Sentry Security Solutions

Join Our Team &ndash; ELV Pre-Sales Engineer (Bahrain)Sentry Security Solutions is looking for a talented and driven ELV Pre-Sales Engineer to join our growing team in Bahrain. If you have a strong technical background in safety and security systems and are eager to learn, grow, and gain certifications, we&rsquo;d like to hear from you.What You&rsquo;ll Do<ul><li>Design and propose ELV &amp; security solutions (CCTV, access control, fire alarms, intercoms, etc.).</li><li>Conduct site surveys and prepare proposals, BOQs, and technical submittals.</li><li>Support the sales team with technical expertise and presentations.</li><li>Work with vendors and suppliers on product selection and pricing.</li><li>Maintain accurate client/project data using our CRM system.</li><li>Continuously develop skills and pursue certifications (CCNA, vendor-specific, regulatory).</li></ul>What We&rsquo;re Looking For<ul><li>Degree/Diploma in Electrical, Electronics, IT, or related field.</li><li>Hands-on technical experience in ELV and security products.</li><li>Networking knowledge (CCNA preferred).</li><li>CRM knowledge is a plus.</li><li>Valid driving license.</li><li>Strong communication and presentation skills.</li><li>Willingness to learn and grow with the company.</li></ul>What We Offer<ul><li>Performance-based bonus</li><li>Company loan program</li><li>Car allowance / company car</li><li>Accommodation (room) provided</li><li>Support for certifications and training</li><li>Opportunity to work on high-profile projects across Bahrain</li></ul>If you&rsquo;re ready to take the next step in your career, apply now and be part of an innovative Bahraini company committed to excellence in safety, security, and smart solutions.Job Type: Full-timeEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>ELV, PreSales, CRM, Accounting, Technical Knowledge : 5 years (Required)</li></ul>License/Certification:<ul><li>Driver license (Preferred)</li></ul>

ELV Pre Sales Engineer

Liberal Construction, LLC

<div>About Liberal Construction

Liberal Construction was established in 2010 and implements U.S. Government&ndash;funded projects in the Middle East and Africa. Today, Liberal is a global organization headquartered in the U.S., providing design/build (D/B) and design/bid/build (D/B/B) services for U.S. Government and private-sector customers. 
The Electrical Engineer supports project delivery through technical coordination, design review, documentation, and quality tracking for electrical systems. This role works closely with Senio engineers, site teams to ensure electrical scope is executed safely, efficiently, and in compliance with specifications. The position requires a detail-oriented and proactive individual with a strong foundation in electrical engineering principles, documentation, and communication. 
Essential Duties &amp; Responsibilities 
<ul>
<li>Assist in reviewing electrical design drawings, technical specifications, and construction documents to ensure alignment with codes and project requirements.</li>
<li>Support the DOR and Senior Engineers in preparing and updating engineering documents based on site conditions or design changes.</li>
<li>Participate in technical submittals for review.</li>
<li>Support the supervision of electrical works during execution, ensuring installations meet quality, design, and safety standards. 
</li>
<li>Maintain logs and records of RFIs, submittals, inspections, and daily activities.</li>
<li>Assist in verifying that materials on site conform to approved specifications and are properly handled/stored.</li>
<li>Participate in internal and client-facing QC inspections and support meeting documentation.</li>
<li>Provide assistance during testing and commissioning activities by coordinating with vendors, consultants, and the QCM.</li>
<li>Assist in preparing Bill of Materials, quantity take-offs, and pricing support for tender packages.</li>
<li>Support procurement by reviewing vendor offers, collecting technical data sheets, and helping evaluate compliance with specifications.</li>
<li>Coordinate with site, design, and procurement teams to address daily execution and technical challenges.</li></ul> 


Knowledge, Experience, and Special Skills Required:
<ul>
<li>Bachelor's degree in electrical engineering from an accredited institution</li>
<li>Basic understanding of electrical systems, construction processes, and relevant codes and standards</li>
<li>Strong academic record with solid engineering fundamentals</li>
<li>0&ndash;3 years of exposure to construction projects (internships count).</li>
<li>Clear English communication, analytical mindset, and high attention to detail.</li></ul> 


What's on Offer
<ul>
<li>Tax-free Bahrain salary with annual flights, medical cover, and performance bonus.</li>
<li>Relocation package: visa processing, airfare, and initial accommodation.</li>
<li>Fast-track career growth under seasoned project leaders.</li></ul> 


Additional Details
<ul>
<li>Start date: Asap</li>
<li>Candidates may also be considered for opportunities across the GCC/Africa based on availability.</li></ul></div>

Electrical Engineer

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