customer support executive Jobs in Karachi

customer support executive

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customer service representative Jobs in Karachi

customer service representative

executive sales support

technical support specialist

Softnox Technologies.

Company DescriptionSoftnox Technologies Pvt Ltd. offers a comprehensive range of integrated services, including web and mobile application design and development, digital platforms, content management, PPC, SEO, and social media management. Our resilient and robust services are designed to meet competitive and effective standards.Role DescriptionThis is a full-time, on-site role located in Kar&#257;chi for an Information Technology Support Specialist. The IT Support Specialist will be responsible for providing technical support, troubleshooting issues, and delivering help desk support. Daily tasks include managing desktop computers, maintaining information technology infrastructure, and resolving technical problems for end-users.Qualifications<ul><li>Technical Support and Help Desk Support skills</li><li>Experience in Troubleshooting and resolving technical issues</li><li>Knowledge of Desktop Computers and Information Technology infrastructure</li><li>Strong problem-solving and analytical skills</li><li>Excellent communication and interpersonal skills</li><li>Ability to work independently and within a team</li><li>Experience on Mikrotik, NAS and Server management is required.</li><li>Provided end-to-end IT support to a global workforce, resolving hardware, software, network, and account-related issues</li><li>Relevant certifications in Information Technology or a related field are a plus</li></ul>Time: 6:00pm-3:00amInterested ones share cvs hr@softnoxtechnologies.netJob Type: Full-timeWork Location: In person

IT Support Specialist

pakistan solar solutions

Job Title: IT Support Specialist Location: Karachi Employment Type: Full-TimeJob Summary: We are looking for a proactive and skilled IT Support Specialist to manage routine tasks such as data backups, software installations, and system maintenance. The ideal candidate will ensure the smooth operation of our IT infrastructure and provide technical support to staff as needed.Key Responsibilities:&middot; Perform regular backups to safeguard data and ensure business continuity.&middot; Install, configure, and update software applications as required.&middot; Monitor system performance and troubleshoot technical issues.&middot; Maintain and document IT processes, including backup schedules and software inventories.&middot; Ensure compliance with data protection and security protocols.&middot; Provide technical support to employees, resolving hardware and software issues.&middot; Collaborate with the IT team to optimize system performance and implement improvements.Qualifications:&middot; Strong understanding of backup and recovery processes.&middot; Proficiency in software installation and configuration across various platforms.&middot; Familiarity with operating systems (Windows, Linux, etc.) and IT tools.&middot; Excellent problem-solving and communication skills.&middot; Ability to work independently and manage multiple tasks effectively.Education and Experience:&middot; Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field (preferred).&middot; Relevant certifications.&middot; Previous experience in IT support or system administration is desirable.Ability to communicate: should have strong communication skills.Ability to work with team.Job Type: Full-timePay: Rs35,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

SAZ Enterprises

We are seeking a versatile and dynamic professional to join our team as a IT Specialist &amp; Department Support Executive. This role is pivotal in providing comprehensive assistance to our Regional Sales Manager (RSM) and Customer Relations Manager (CRM), while also managing creative design, social media presence, publicity activities, and technical support.Qualifications and Skills:<ul><li>Education: At least Bachelor&rsquo;s degree in related field.</li><li>MS Office proficiency.</li><li>Experience: At least 2 years in IT support, graphic designing, or relevant fields. Experience with social media management and publicity is preferred.</li><li>Technical Proficiency: Strong IT troubleshooting skills, familiarity with network administration, and expertise in Adobe Creative Suite.</li><li>Creative Skills: Advanced graphic designing capabilities and a solid understanding of social media marketing principles.</li></ul>Key Responsibilities:1. Assistance to RSM &amp; CRM:<ul><li>Provide administrative and operational support to the RSM and CRM.</li><li>Support the digital execution matters of sales and customer relations strategies.</li></ul>2. Graphic Designing &amp; Social Media:<ul><li>Create visually compelling designs for marketing materials, social media, and promotional campaigns.</li><li>Including not limited to illustrations, logos, layouts, and other creative materials.</li><li>Manage and enhance social media accounts, ensuring engaging content and consistent posting.</li><li>Analyze social media performance and implement strategies for optimization.</li><li>Can successfully design, run and supervise online campaigns, print ads, websites, videos, Carousel etc</li><li>Conceptualizing visuals based on requirements.</li><li>Creating images and layouts using design software.</li><li>Testing graphics across different media.</li></ul>3. Publicity Management:<ul><li>Coordinate promotional events, press releases, and publicity campaigns under the CRM's leadership.</li><li>Ensure clear and effective communication across all publicity platforms.</li><li>Collaborating with copywriters and creative directors.</li><li>Ensuring final designs are visually appealing and on-brand.</li></ul>4. IT Support:<ul><li>Managing the organization&rsquo;s technology infrastructure.</li><li>Handle hardware, software, networks, and security systems.</li><li>Troubleshooting technical issues, maintaining servers, ensuring data security.</li><li>Diagnosing and resolving hardware and software problems providing technical support to employees.</li><li>Installing and configuring computer systems, networks, and applications</li></ul>*Job Type: Full-timePay: Rs45,000.00 - Rs60,000.00 per monthWork Location: In person

IT Specialist & Department Support Executive

Symbiosis Technologies

We are seeking a POS Support Technician / Network Specialist with hands-on experience in the restaurant industry to join our team. The ideal candidate will be responsible for providing technical support for POS systems, setting up networks, and ensuring smooth hardware/software operations at client sites.Key Responsibilities:<ul><li>Install, configure, and troubleshoot POS systems in restaurants.</li><li>Set up and maintain LAN networks, routers, and switches.</li><li>Install and configure printers, drivers, and related hardware.</li><li>Provide software installation, updates, and technical support for POS solutions.</li><li>Diagnose and resolve system, network, and hardware issues quickly.</li><li>Provide on-site and remote support to restaurant clients.</li><li>Maintain documentation of setups, issues, and resolutions.</li></ul>Requirements:<ul><li>Proven experience in POS support within the restaurant industry.</li><li>Strong knowledge of LAN setup, networking, and hardware troubleshooting.</li><li>Hands-on experience with printers, scanners, and peripheral devices.</li><li>Familiarity with POS software installation and maintenance.</li><li>Good problem-solving and communication skills.</li><li>Ability to work independently and under pressure.</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs90,000.00 per monthApplication Question(s):<ul><li>Whats your current/last salary?</li><li>Do have Experience in LAN setup, networking, and hardware troubleshooting? Please explain in yes</li></ul>Work Location: In person

POS Support Technician / Network Specialist

Mac Care

Summary:The Quality Support Specialist will uphold the highest quality care for all assigned patients, understanding the regulatory reporting requirements for quality measure compliance. This role will assist the organization in staff training, coordination, and outreach events, as well as documented compliance with quality measures in accordance with HEDIS and/or payor quality requirements.The Quality Support Specialist will report to the Senior Manager of Quality Improvement-Population Health. The Population Health Team is committed to supporting IntraCare&rsquo;s network of primary care physicians to achieve improvements in patient care outcomes and financial rewards related to value-based care. Population Health Team members must have a passion for patient care and creative innovation and insight into programs that support the company&rsquo;s goals and initiatives.Key Responsibilities:<ul><li>Coordinates with medical practices and providers with recommendations for health screenings, patient assessments and well care visits.</li><li>Supports provider practices by identifying workflow gaps, trends and suggesting best practice initiatives to improve performance in clinical and quality metrics.</li><li>Tracks all tasks closely to completion and reports progress in order to ensure positive performance results.</li><li>Collects and enters data with high attention to detail. Documents information completely, accurately, and in a timely manner. Keeps records of interactions, demographic updates, and other key details as well as presents those records when requested by the Population Health Team.</li><li>Builds and maintains professional relationships with individuals and organizations that can support IntraCare&rsquo;s goals including, but not limited to health plan representatives, provider practices, and internal departments.</li><li>Accurately and efficiently conducts medical record review and abstraction with respect to the given guidelines of CMS and/or payor requirements. Scans/downloads relevant components from the medical record to support reviews performed.</li><li>Achieves assigned targets/goals on daily/weekly/monthly basis</li><li>Works collaboratively with Network and MSO departments to improve quality results.</li><li>Maintains confidentiality and adheres to HIPAA requirements including communication procedures, guidelines, and policies.</li><li>Proactively escalates gaps and issues of attention to supervisor or designated business owner.</li><li>Other duties as assigned.</li></ul>Required Qualifications:<ul><li>High School Diploma</li><li>Ability to multi-task and work under narrow timelines</li><li>Basic understanding of the healthcare industry</li><li>Professional conduct and communication skills set with basic English language</li><li>1+ years of working experience with Microsoft Word and Excel</li><li>Software literate to grasp different interfaces of different EMRs</li><li>Demonstrated ability to work independently toward established goals</li><li>Target orientated personality and attitude</li><li>Keen to learn and expand knowledge within the industry</li></ul>Preferred Qualifications:&middot; EMR (Electronic Medical Records) knowledge and experience<ul><li>Relevant experience in the healthcare industry</li></ul>&middot; Familiarity with medical terminology<ul><li>1+ years of HIPAA compliance requirements knowledge</li></ul>Job Type: Full-timeWork Location: In person

Quality Support Specialist

Kutiyana Memon Hospital

Job Summary:We are seeking a motivated and detail-oriented IT Assistant to join our hospital&rsquo;s Information Technology team. The IT Assistant will be responsible for providing technical support, troubleshooting IT issues, maintaining hardware and software systems, and ensuring smooth day-to-day IT operations to support patient care and hospital administration.Key Responsibilities:<ul><li>Provide technical support to staff for hardware, software, and networking issues.</li><li>Install, configure, and maintain computer systems, printers, and other IT equipment.</li><li>Assist in maintaining hospital software systems, databases, and user accounts.</li><li>Troubleshoot system errors, connectivity problems, and application-related issues.</li><li>Ensure data security, backup processes, and confidentiality compliance.</li><li>Support IT team in network monitoring and server maintenance.</li><li>Document IT support requests, solutions, and system changes.</li><li>Coordinate with vendors for IT equipment procurement and maintenance.</li></ul>Qualifications:Bachelor&rsquo;s degree/Diploma in Information Technology, Computer Science, or a related field.Experience:Minimum 1&ndash;2 years of relevant experience in IT support, preferably in a hospital or healthcare environment.Skills:<ul><li>Strong knowledge of computer hardware, software, and networking fundamentals.</li><li>Familiarity with hospital management systems or healthcare IT applications (preferred).</li><li>Good problem-solving and troubleshooting skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Ability to prioritize tasks and work under pressure.</li></ul>Job Type: Full-timeWork Location: In person

IT Assistant

Logix Solutions

Job Title: Technical Support Engineer &ndash; Office-Based Location: Karachi, PakistanAbout the Role: Logix Solutions is hiring a Technical Support Engineer for our valued client in the solar energy sector where you will be responsible for assisting customers and solar installers over the phone with issues related to Solar Inverters and Lithium Batteries.Key Responsibilities:<ul><li>Provide technical assistance to end-customers and solar installers via phone regarding product settings, faults, and installations.</li><li>Redirect customers to their nearest service center when necessary.</li><li>Apply knowledge of Electrical and Electronics systems to troubleshoot and resolve technical inquiries.</li><li>Maintain accurate records of all service and support activities.</li><li>Contribute to the development and improvement of product documentation and manuals.</li><li>Support R&amp;D teams by helping manage and document physical complaints of products received at the Head Office.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s Degree in Electronics, Electrical Engineering, or a related field.</li><li>Excellent communication and interpersonal skills.</li><li>Background in Power Electronics or Solar Inverters is a plus (not mandatory).</li></ul>Skills &amp; Attributes:<ul><li>Strong problem-solving abilities and attention to detail.</li><li>Ability to manage, track, and resolve customer complaints effectively.</li><li>Customer-oriented mindset and good people-handling skills.</li></ul>What We Offer:<ul><li>On-the-Job Training</li><li>Career Growth and Development Opportunities (based on performance)</li><li>Market-Competitive Salary: PKR 45,000 &ndash; 50,000</li><li>Start Date: As Soon As Possible</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs50,000.00 per monthWork Location: In person

Technical Support Engineer

Explore 1401+ Technical support specialist in Karachi this October. Find roles across top companies and apply now to boost your career.

1401 technical support specialist jobs IN Karachi

IT Support Specialist

IT Support Specialist

IT Specialist & Department Support Executive

POS Support Technician / Network Specialist

Quality Support Specialist

IT Assistant

Technical Support Engineer