technical support engineer Jobs in Karachi

technical support engineer

customer support executive Jobs in Karachi

customer support executive

customer support representative Jobs in Karachi

customer support representative

it support executive

it support engineer

technical support specialist

Sourcecode Software House

Location: Karachi Job Type: Full-time Shift: 9 hours shift (Flexible)About the Role: We are looking for a dedicated IT Support Specialist to join our Christian faith-based organization. The ideal candidate should be comfortable working in an environment that aligns with Christian values and mission-driven activities.Key Responsibilities:<ul><li>Provide technical support for hardware, software, and network issues.</li><li>Install, configure, and troubleshoot systems and applications.</li><li>Maintain IT assets, perform system updates, and ensure smooth daily operations.</li><li>Resolve support tickets in a timely and professional manner.</li><li>Assist with backup management, system security, and user access requests.</li><li>Collaborate with team members to support organizational technology needs.</li></ul>Requirements:<ul><li>0&ndash;1 year of experience in IT support or helpdesk roles.</li><li>Strong troubleshooting, problem-solving, and communication skills.</li><li>Knowledge of Windows/Mac systems, networks, and office software.</li><li>Ability to work in a Christian faith-based environment and support its mission.</li></ul>Preferred Skills:<ul><li>Experience with IT administration tools.</li><li>Familiarity with cloud systems (Google Workspace, Office 365, etc.).</li></ul>Benefits:<ul><li>Competitive salary</li><li>Supportive and mission-driven work environment</li><li>Professional growth opportunities</li></ul>How to Apply: Please submit your resume to afnan1148@soourcecode.world with the subject line &ldquo;IT Support Specialist Application.&rdquo;Job Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person

IT Support Specialist – Christian Faith-Based

DM Clinical Research

<div>The IT Support Specialist I is to provide help to level one issue, as well as knowledge on technology to train staff. 
You will also be responsible for assisting and providing support for technical issues. 
 
DUTIES &amp; RESPONSIBILITIES<ul><li>
Assisting and providing support for technical issues</li><li>
Collaborate with IT team, cross-functional teams and all DMCR departments</li><li>
Work independently in a hybrid environment with limited supervision with the ability to prioritize objectives</li><li>
Serve as the initial point of contact for incoming support requests, provide all level 1 support, enter all activities into the ticketing system, provide updates, and resolve requests in accordance with departmental standards. Ability to triage incoming requests to the appropriate person.</li><li>
Assist in the compilation/maintenance of an accurate inventory of hardware and software</li><li>
Assist in network troubleshooting layer 1 through layer 7 of the OSI model. Including but not limited to network applications and physical cabling (voice &amp; data) issues that affected workstation connectivity.</li><li>
Train staff in how to use a computer, email, audio/video, and telecommunication features and functionality.</li><li>
Create end-user documentation and guides as needed</li><li>
Coordinates and performs support for laptops, desktops, and mobile devices. Including but not limited to peripherals, office copiers, printers, and cameras. Ability to research and resolve technical issues.</li><li>
Deliver and set up equipment in and around metropolitan Houston</li><li>
Any other matters as assigned by management.</li></ul> 
KNOWLEDGE &amp; EXPERIENCE 
 
Education:<ul><li>
High school diploma or GED, required</li><li>
Associates Degree or Bachelor&rsquo;s Degree, preferred</li></ul> 
Experience:<ul><li>
1+ years of help desk function with end user computer support. Experience may be accepted in lieu of experience.</li></ul> 
Credentials:<ul><li>
Network+, Google Workspace Certification, and/or Microsoft 365 Enterprise Admin</li><li>
Required: CompTIA A+ (or equivalent)</li></ul> 
Knowledge and Skills:<ul><li>
Excellent customer service and communication skills</li><li>
Ability to troubleshoot software and hardware problems</li><li>
Familiarity with common software applications and operating systems</li><li>
Ability to work well under pressure</li><li>
Strong time-management skills</li><li>
Experience with ticketing systems</li><li>
Ability to teach technical concepts in a non-technical manner</li><li>
Ability to research technical issues</li><li>
Experience with remote support tools</li><li>
Ability to learn quickly and adapt to new technologies</li></ul></div>

IT Support Specialist I

360 Degree Consulting

Job Title: Technical Service SpecialistLocation: Karachi, Pakistan Reports to: Regional Sales ManagerAbout the RoleWe are seeking an experienced and proactive Technical Service Specialist to join our team in Karachi. In this pivotal role, you will be the primary technical expert on-site, ensuring our coating specifications are met and projects are delivered to the highest standards of quality and customer satisfaction. You will provide professional advice, conduct rigorous inspections, and serve as a key liaison between Jotun, our clients, and project stakeholders.Key Responsibilities<ul><li>Provide Expert Technical Support: Offer professional guidance and clear instructions to clients and applicators on the correct application of Jotun products, ensuring compliance with project specifications.</li><li>Conduct Quality Inspections: Perform independent, on-site inspections for assigned projects in accordance with the Inspection Test Plan (ITP) and established working procedures.</li><li>Ensure Specification Compliance: Verify that all coating work meets contractual specifications and customer expectations, taking corrective action where necessary.</li><li>Deliver Comprehensive Reporting: Compile detailed and accurate inspection reports to document project progress, quality standards, and compliance.</li><li>Lead Technical Projects: Work autonomously and lead technical service activities on projects as defined by the line manager.</li></ul>Qualifications and Experience<ul><li>Bachelor&rsquo;s degree in Engineering, preferably Chemical or Mechanical.</li><li>A minimum of 5 years of proven technical experience in protective coatings application, ideally within the marine or industrial sectors.</li><li>Excellent communication, interpersonal, and customer service skills.</li></ul>Desired Personal Competencies<ul><li>Initiative &amp; Business Acumen: Identifies and seizes opportunities to positively impact business growth and profitability.</li><li>Persuasive &amp; Impactful: Successfully promotes plans and ideas; convinces and persuades others effectively.</li><li>Relationship Builder: Builds and utilizes a strong network of contacts to achieve business objectives.</li><li>Results-Oriented: Adheres to procedures and executes plans with commitment and determination to deliver high-quality results.</li><li>Technical Expertise: Demonstrates specialist knowledge and is committed to continuous professional development.</li><li>Effective Communicator: Communicates with clarity, precision, and authority in both speech and writing.</li></ul>Job Type: Full-timeWork Location: In person

Technical Service Specialist - Proactive Coatings

Digaptics Inc

Digaptics is hiring a GoHighLevel Support Specialist to provide exceptional technical support and act as a lead operator/integrator for our clients. You will be responsible for troubleshooting, configuring, and optimizing GoHighLevel CRM setups while ensuring seamless workflows, automations, and a smooth client experience.Responsibilities:<ul><li>Build and optimize client workflows in GoHighLevel</li><li>Connect tools via APIs (OpenAI, Google Sheets, Twilio, Mailgun)</li><li>Create automations using Zapier, Make, and webhooks</li><li>Train and improve AI chatbots</li><li>Manage projects in Monday.com</li><li>Create Loom tutorials for clients</li><li>Handle light administrative tasks</li></ul>Requirements:<ul><li>Proven experience with GoHighLevel, Zapier, Make, or similar tools</li><li>Ability to work with APIs and test integrations</li><li>Strong problem-solving skills and clear English communication</li><li>Commitment to a long-term role (not freelancing)</li><li>Bonus: Basic coding knowledge (JSON, JavaScript, Python)</li></ul>Shift Timing: 8:00 PM to 5:00 AMJob Type: Full-timeWork Location: In person

GoHighLevel Support Specialist

ibex. Pakistan

<div>
 The Technical Support Specialist within the Operations department will provide solutions to technical problems and claim resolution to customers by performing a diagnosis of the issue while guiding customers through the claim filing process that gives them a resolution via phone call. The Support will also be assisting customers with other queries/concerns and providing an accurate resolution as per the defined processes. We are looking for people who have a flare in dealing with international customers, but above that, we care more about personality, passion, and work ethic. A sense of humor helps a lot too!
 
 
 
 Qualifications
 
 
 
 Job Specifications
 
 
 <ul>
 <li>
 O Levels/Intermediate or above
 </li>
 <li>
 Excellent Written and Verbal English communication
 </li>
 <li>
 Proficiency with MS Office (Particularly MS Excel and MS Word)
 
 
 </li>
 </ul>
 
 Why should you join us?
 
 
 
 
 Skills
 
 
 
 You want to work in a place where you can give your best effort and improve on your skills. You have empathy and can place yourself into the shoes of the people you interact with. You have a sense of humor, and know when it's appropriate to use it! You have superb verbal English communication skills with a U.S or UK accent. You are able to take your thoughts and put them together in an easy to understand language. You're able to convey your messages in a friendly, accurate, and jargon-free way. Other competencies we are looking for:
 
 
 <ul>
 <li>
 Critical Thinking
 </li>
 <li>
 Time Management
 </li>
 <li>
 Specialist Focus
 </li>
 <li>
 Organizing
 </li>
 <li>
 Priority Setting
 </li>
 <li>
 Problem Solving
 </li>
 <li>
 Professional Composure
 
 
 </li>
 </ul>
 
 Perks Of Being An Ibexian
 
 
 
 <ul>
 <li>
 Medical Insurance &amp; OPD
 </li>
 <li>
 Provident Fund with investment options
 </li>
 <li>
 Leave Encashment
 </li>
 <li>
 Annual leaves
 </li>
 <li>
 On job training
 </li>
 <li>
 Two days off in a week
 </li>
 <li>
 Ergonomic furniture and infrastructure
 </li>
 <li>
 Referral Rewards
 </li>
 <li>
 Annual Increment
 </li>
 <li>
 Conveyance facility
 </li>
 <li>
 Loan facility
 </li>
 <li>
 Employee Appreciation programs
 
 
 </li>
 </ul>
 The salary for this position will be up to Rs. 100,000/ month. It's worth noting, we pay very well for this role, and in general. We hire great people that do great work and are deserving of appreciation and rewards. But, this has nothing to do with your past experience and credentials. The only thing that matters to us is the work you'll do with us, and the value you'll add to our team.
 
 
 
 What You Can Expect After Applying?
 
 
 
 Once you've applied, sit back, and relax while we get to work on our side! You can expect to hear back from us within 3 working days. Our recruitment team will call you up on the provided contact number for initial screening. Good luck!
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Provide assistance to customers with the claim filing process, including approving and denying claims via phone call
 </li>
 <li>
 Maintain the highest level of service through dealing with customers in a friendly, efficient, and an attentive manner
 </li>
 <li>
 Deliver a class apart customer experience as measured by performance objectives and maintain the core values of our client
 </li>
 <li>
 Maintain swift responses to customers through phone call
 </li>
 <li>
 Perform successful troubleshoot on customers&rsquo; products and provide accurate and efficient resolutions
 </li>
 <li>
 Explain to customers the complex technical concepts in a simple and easy-to-understand manner to provide troubleshooting help, which will assist them in following your guidance to resolve a technical issue
 </li>
 <li>
 Stay up to date by researching similar product symptoms to provide accurate solutions
 </li>
 <li>
 Ensure compliance with all company policies, procedures, and practices
 </li>
 </ul>
</div>

Customer Services Specialist

Walkeaze Pakistan

1. Repairing and replacing equipment as necessary. 2. Providing technical support across the company (this may be in person or over the phone). 3. Responding in a timely manner to service issues and requests. 4. Monitoring and maintaining computer systems and networks. 5. Installing and configuring computer hardware, software, systems, networks, printers and scanners. 6. Visits to locations to resolve the quires.Minimum RequirementsExperience :1 year experience in relevant field Education: Intermediate to BachelorWe prefer candidates who are available for immediate joining.Job Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

IT Officer (Technical Support)

Aligarh Institute of Technology

Job Purpose:To provide technical support/repair for computer hardware, peripherals, and related equipment, ensuring smooth operation, timely troubleshooting, and maintenance of all IT hardware assets within the organization.Key Responsibilities:<ul><li>Install, configure, Repair and maintain desktop computers, laptops, printers, scanners, and other peripherals.</li><li>Diagnose and repair hardware issues including motherboards, RAM, hard drives, and power supplies.</li><li>Perform routine maintenance and preventive checks on all IT hardware equipment.</li><li>Assist in network setup of LAN and ensure all systems are properly connected and operational.</li><li>Support software installation, updates, and troubleshooting when related to hardware compatibility.</li><li>Document all service requests, repairs, and maintenance activities.</li><li>Ensure timely response to technical support calls and minimize downtime.</li><li>Assist the IT team in new system setups, lab installations, and equipment relocations.</li></ul>Skills &amp; Competencies:<ul><li>Strong understanding of Repairing computer hardware components and architecture.</li><li>Knowledge of Windows and basic networking.</li><li>Good troubleshooting and problem-solving skills.</li><li>Attention to detail and commitment to quality service.</li></ul>Qualifications:<ul><li>Diploma or Bachelor&rsquo;s degree in Computer Hardware, IT, or related field.</li><li>3&ndash;5 years of experience in hardware maintenance or technical support.</li></ul>Job Type: Full-timePay: Rs55,000.00 - Rs60,000.00 per monthWork Location: In person

Hardware Technician

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