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technical support specialist

Insijam private limited

<p>Job Summary</p><p>We are seeking an E-Learning Support Specialist to provide technical and operational support for the organization's Learning Management System (LMS) and e-learning platforms. The ideal candidate will assist users, maintain course content, and ensure the smooth operation of online learning services.</p><p>Key Responsibilities</p><ul><li>Provide technical support for the Learning Management System (LMS).</li><li>Assist users with course access, enrollment, and platform-related issues.</li><li>Upload, organize, and maintain e-learning content.</li><li>Monitor system functionality and troubleshoot technical issues.</li><li>Coordinate with instructors and stakeholders to ensure smooth delivery of online learning programs.</li><li>Generate reports on learner participation and system usage.</li><li>Maintain user accounts and permissions.</li><li>Prepare user guides and provide training on LMS features.</li><li>Maintain documentation related to e-learning support activities.</li></ul><p>Qualifications</p><ul><li>Bachelor's Degree in Educational Technology, Computer Science, or a related field.</li></ul><p>Experience</p><ul><li>Minimum <b>3 years</b> of relevant experience in E-Learning or Learning Management System (LMS) support.</li></ul><p>Required Skills</p><ul><li>Learning Management Systems (LMS)</li><li>E-Learning Platforms</li><li>User Support</li><li>Course Administration</li><li>Content Management</li><li>Technical Troubleshooting</li><li>Report Generation</li><li>Microsoft Office Suite</li></ul><p>Soft Skills</p><ul><li>Communication</li><li>Customer Service</li><li>Problem-solving</li><li>Teamwork</li><li>Time Management</li></ul><p>Pay: Rs1.00 per month</p><p>Work Location: Hybrid remote in Karachi Gulshan-E-Iqbal</p>

E-Learning Support Specialist

ABIC

<p><b>Job description:</b></p><p>Hiring for Software Support Executive (ERP)</p><p>Shift: Night</p><p>Location: DHA Phase II, Karachi</p><p>Responsibilities</p><ul><li>Provide first-line technical support to software users via phone, email, or chat.</li><li>Diagnose and troubleshoot software-related issues reported by users.</li><li>Guide users through step-by-step solutions for software problems.</li><li>Escalate complex issues to higher-level technical support or development teams.</li><li>Document and track issues reported by users in the support ticketing system.</li><li>Create and maintain knowledge base articles and FAQs to assist users.</li><li>Collaborate with product development teams to improve software based on user feedback.</li><li>Conduct training sessions for new users and provide ongoing support.</li></ul><p>Requirements</p><ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field will be a plus.</li><li>Previous experience in software support or a related role.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Ability to explain technical issues in a simple and understandable manner.</li><li>Familiarity with ticketing systems and CRM tools.</li></ul><p>.</p><p>Pay: Rs60,000.00 - Rs80,000.00 per month</p><p>Work Location: In person</p>

Software Support Executive

Octdaily

<div>
 <p>
  We are seeking an experienced
  <strong>
   RCM Specialist
  </strong>
  with expertise in
  <strong>
   Wound Care Medical Billing, Coding Support, Claims Management, and Denial Resolution
  </strong>
  . The ideal candidate should have in-depth knowledge of wound care procedures, payer guidelines, medical necessity requirements, and reimbursement processes. The specialist will be responsible for ensuring accurate claim submission, timely reimbursement, and effective denial management while maintaining compliance with payer policies and industry regulations.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <strong>
   Medical Billing
  </strong>
 </p>
 <ul>
  <li>
   Review provider documentation for completeness and billing accuracy.
  </li>
  <li>
   Submit clean claims within established turnaround times.
  </li>
  <li>
   Verify patient demographics, insurance eligibility, and authorization requirements.
  </li>
  <li>
   Ensure proper linkage of ICD-10-CM, CPT, and HCPCS codes.
  </li>
  <li>
   Monitor claim acceptance and resolve clearinghouse rejections promptly.
  </li>
  <li>
   Review Explanation of Benefits (EOBs) and Electronic Remittance Advices (ERAs).
  </li>
  <li>
   Post payments accurately and identify underpayments or payment discrepancies.
  </li>
  <li>
   Follow up on unpaid and partially paid claims until final resolution.
  </li>
  <li>
   Maintain payer-specific billing guidelines and reimbursement updates.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Wound Care Billing Expertise
  </strong>
 </p>
 <p>
  The specialist must have working knowledge of billing and documentation requirements for:
 </p>
 <p>
  <strong>
   Debridement Procedures
  </strong>
 </p>
 <p>
  <strong>
   Skin Substitute and Grafting Procedures
  </strong>
 </p>
 <p>
  <strong>
   Advanced Wound Care Procedures
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Denial Management Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Analyze denied claims to identify the root cause.
  </li>
  <li>
   Resolve coding, billing, and documentation-related denials.
  </li>
  <li>
   Prepare and submit first-level and second-level appeals.
  </li>
  <li>
   Review payer policies and LCD/NCD guidelines.
  </li>
  <li>
   Identify denial trends and recommend preventive actions.
  </li>
  <li>
   Coordinate with providers and coding teams to obtain additional documentation.
  </li>
  <li>
   Track appeal outcomes and maintain denial logs.
  </li>
  <li>
   Reduce denial rates and improve first-pass claim acceptance.
  </li>
  <li>
   Meet established turnaround times for denial resolution.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Accounts Receivable (AR) Follow-up
  </strong>
 </p>
 <ul>
  <li>
   Follow up with commercial, Medicare, Medicaid, and workers' compensation payers.
  </li>
  <li>
   Resolve aging claims across all AR buckets.
  </li>
  <li>
   Identify payment variances and recover underpayments.
  </li>
  <li>
   Escalate high-value accounts when necessary.
  </li>
  <li>
   Maintain productivity and quality standards.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Required Technical Knowledge
  </strong>
 </p>
 <p>
  The candidate should demonstrate proficiency in:
 </p>
 <ul>
  <li>
   ICD-10-CM diagnosis coding
  </li>
  <li>
   CPT and HCPCS procedure coding
  </li>
  <li>
   NCCI edits
  </li>
  <li>
   LCD and NCD coverage policies
  </li>
  <li>
   Medical necessity requirements
  </li>
  <li>
   Modifier usage (e.g., 25, 59, X{EPSU}, JW, JZ, GA, GY, GX, KX)
  </li>
  <li>
   Global surgical package guidelines
  </li>
  <li>
   CMS billing regulations
  </li>
  <li>
   Medicare and commercial payer policies
  </li>
  <li>
   Prior authorization requirements
  </li>
  <li>
   Coordination of Benefits (COB)
  </li>
  <li>
   Appeals and reconsideration processes
  </li>
  <li>
   Claim correction and reopening procedures
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Required Skills
  </strong>
 </p>
 <ul>
  <li>
   Strong analytical and problem-solving abilities.
  </li>
  <li>
   Excellent written and verbal communication skills.
  </li>
  <li>
   Attention to detail and high level of accuracy.
  </li>
  <li>
   Ability to manage multiple priorities in a fast-paced environment.
  </li>
  <li>
   Strong understanding of payer reimbursement methodologies.
  </li>
  <li>
   Ability to work independently and collaboratively with clinical and administrative teams.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Minimum
   <strong>
    3&ndash;5 years of experience
   </strong>
   in U.S. medical billing and Revenue Cycle Management.
  </li>
  <li>
   Minimum
   <strong>
    2 years of hands-on experience
   </strong>
   in wound care billing and denial management.
  </li>
  <li>
   Experience billing Medicare, Medicaid, and commercial insurance plans.
  </li>
  <li>
   Knowledge of wound care reimbursement policies and documentation standards.
  </li>
  <li>
   CPC, COC, or CCS certification is preferred.
  </li>
  <li>
   Associate's or Bachelor's degree in a healthcare-related field is preferred.
  </li>
 </ul>
</div>


RCM Specialist

Sispn Technology

<p><b>Job description:</b></p><p>Job Details:<br/>Job Title: SEO Executive</p><p>Company: SISPN Technology</p><p>Shift: 10:00 PM to 07:00 AM</p><p>Job Type: Full Time (On-site)</p><p>Location: Karachi, Pakistan</p><p><b>About SISPN Technology:</b></p><p>SISPN Technology is a leading digital services company based in Karachi, Pakistan, specializing in web development, mobile applications, digital marketing, graphic design, and more. We are seeking a dedicated and experienced SEO Executive to join our team and drive our clients' online visibility and success through effective search engine optimization strategies.</p><p><b>Position Overview:</b></p><p>As an SEO Specialist at SISPN Technology, you will be responsible for optimizing websites, improving their search engine rankings, and implementing SEO best practices to enhance online visibility and organic traffic for our clients. You will collaborate closely with our digital marketing and development teams to deliver outstanding results.</p><p><b>Key Responsibilities:</b></p><p>Keyword Research: Conduct thorough keyword research to identify target keywords and phrases that will drive organic traffic.</p><p>On-Page Optimization: Optimize website content, meta tags, headings, and other on-page elements for improved search engine rankings.</p><p>Off-Page Optimization: Develop and execute off-page SEO strategies, including link building, to increase the authority and credibility of client websites.</p><p>Technical SEO: Identify and address technical issues that may affect website performance and search engine rankings, such as site speed, mobile-friendliness, and indexing.</p><p>SEO Audits: Perform regular SEO audits to identify areas for improvement and implement corrective actions.</p><p>Content Strategy: Collaborate with content creators to develop and optimize SEO-friendly content that aligns with client objectives.</p><p>Competitor Analysis: Monitor and analyze competitor websites and SEO strategies to identify opportunities and stay ahead of industry trends.</p><p>Reporting: Generate and present regular SEO performance reports to clients, highlighting key metrics and recommendations for improvement.</p><p><b>Qualifications:</b></p><p>Proven experience as an SEO Specialist with a strong track record of improving organic search rankings and traffic.</p><p>Proficiency in SEO tools and analytics platforms (e.g., Google Analytics, Google Search Console, SEMrush, Moz, etc.).</p><p>Solid understanding of search engine algorithms and ranking factors.</p><p>Excellent written and verbal communication skills in English.</p><p>Detail-oriented with strong analytical and problem-solving skills.</p><p>Ability to work effectively in a collaborative team environment.</p><p>Up-to-date knowledge of industry trends and best practices.</p><p>Pay: Rs100,000.00 - Rs150,000.00 per month</p><p>Application Question(s):</p><ul><li>Current/Last salary</li><li>Expected Salary</li><li>Notice period (if any)</li></ul><p>Experience:</p><ul><li>SEO: 3 years (Preferred)</li></ul><p>Work Location: In person</p>

SEO Specialist

Xynotech

<p><b>About the Role</b></p><p>We are looking for an SEO &amp; Growth Specialist to drive digital growth for Xynotech, its group companies, and VendifAI. This role focuses on SEO, email marketing, and AI-driven content, with a strong emphasis on turning traffic into qualified leads and measurable business results.</p><p><b>What You&rsquo;ll Be Doing</b></p><ul><li>Plan and execute email marketing campaigns and nurture flows end-to-end.</li><li>Manage technical SEO, on-page SEO, AEO, and GEO across all websites.</li><li>Optimize content for AI search engines and answer platforms, not just Google.</li><li>Create and refine marketing content using AI tools (ChatGPT, Claude, Gemini).</li><li>Track and report performance using GA4, Search Console, and Looker Studio, focusing on leads and conversions.</li><li>Work closely with the Marketing Manager to plan campaigns and hit growth targets.</li></ul><p><b>What We Look For</b></p><ul><li>3+ years of experience in SEO and email marketing.</li><li>Comfortable using AI tools in daily workflows.</li><li>Proven track record of driving leads and conversions.</li><li>Strong written English skills.</li><li>Self-driven and able to own growth outcomes.</li></ul><p><b>Nice to Have</b></p><ul><li>Experience with Mailchimp, HubSpot, or similar tools.</li><li>Basic knowledge of paid ads (Google Ads, Meta Ads).</li></ul><p>Work Location: Hybrid remote in Karachi</p>

SEO & Growth Specialist

foodpanda

<div>
 foodpanda is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 We are seeking a proactive and detail-oriented
 <strong>
  Retail Media Solutions Specialist
 </strong>
 to join our Regional Retail Media &amp; Partnerships team. Reporting to the
 <strong>
  Retail Media Solutions Lead
 </strong>
 , you will play a critical role in executing biddable retail media campaigns, optimizing performance, and ensuring seamless operations across our advertising initiatives. In this role, you will work closely with local Retail Media teams to ensure effective campaign execution, maintain high operational standards, and deliver valuable insights to drive growth and efficiency of our partners.
 <br/>
 <br/>
 If you thrive on analyzing data, executing strategy, and collaborating within a dynamic team environment, we&rsquo;d love to hear from you.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Campaign Execution: Collaborate and work closely with the markets partnerships managers and account managers to set up and manage both on-site and off-site retail media campaigns, ensuring setup accuracy, timely delivery, quality, and effectiveness.
  </li>
  <li>
   Data-Driven Optimization: Support the team in leveraging data insights to refine campaign strategies, create and adjust audience segments, enhance performance, and achieve key KPIs.
  </li>
  <li>
   Performance Reporting: Create, maintain and monitor detailed reports such as during-campaign performance and post-mortem reports in order to evaluate campaign effectiveness and identify areas for improvement.
  </li>
  <li>
   Inventory Utilization: Monitor and analyze asset inventory usage to maximize advertiser retention and identify growth opportunities.
  </li>
  <li>
   Stakeholder Collaboration: Partner with local market teams to align campaign objectives and maintain consistent communication for smooth execution.
  </li>
  <li>
   Process Governance: Ensure adherence to operational standards, best practices and aligning with governance frameworks established by the Lead.
  </li>
  <li>
   Tools Utilization: Work with Internal AdTech tools and/or off-site platforms (Tradedesk, Meta, DV360 etc) to support performance visibility, campaign tracking, and optimization.
  </li>
  <li>
   Product enhancement: Identify UI / UX growth opportunities to improve process efficiency.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience: At least 3+ years of experience in an advertising agency, AdTech, Digital, brand, or retailer, ideally in eCommerce-related or PPC roles (e.g., Amazon Ads, Criteo, CitrusAd), preferably in FMCG.
  </li>
  <li>
   Technical Skills: Familiarity with various Retail Media Networks and AdTech platforms such as Demand Side Platform (DSP) and retail media/eCommerce campaign management, including performance optimization and ROI analysis.
  </li>
  <li>
   Analytical Abilities: Strong capability to work with data, dashboards and tools to derive actionable insights and support decision-making.
  </li>
  <li>
   Industry Knowledge: Understanding of paid advertising performance metrics, programmatic advertising, and market trends.
  </li>
  <li>
   Communication: Excellent communication and interpersonal skills, with fluency in English and the ability to work effectively with internal and external stakeholders which span multiple timezones.
  </li>
  <li>
   Adaptability: A proven ability to work in a fast-paced environment, handle multiple tasks simultaneously, and maintain attention to detail.
  </li>
 </ul>
</div>


Specialist, Retail Media Solutions

Genetech Solutions

<div><div><div><p>Genetech Solutions is looking for a creative, research-driven Content &amp; Marketing Specialist with at least 1- 2 years of experience. The ideal candidate will create high-quality content while supporting marketing initiatives across digital channels. This role combines content creation, market research, SEO, experimenting with AI tools, social media, email marketing, and campaign execution to help strengthen our brand and generate business opportunities.</p>
<div><div><div><h3 class="jobSectionHeader"><b>Skills</b></h3>
English communication, Strong research and analytical skills, blogs, case studies, newsletters, social media, email campaigns and marketing collateral, Understanding of SEO, AEO and GEO best practices, digital marketing, social media and email marketing, Ability to interpret content performance and optimize accordingly, time management, creativity, attention to detail, collaboration and willingness to learn, AI tools (ChatGPT, Claude, Perplexity and Canva
</div><div><h2 class="jobSectionHeader"><b>Qualifications</b></h2>
Bachelor's degree in Marketing, Communications, Computer Sciences, Business, or a related field.
</div><div><h2 class="jobSectionHeader"><b>Responsibilities</b></h2>
&bull; Create engaging content for blogs, websites, case studies, newsletters, emails, social media and sales enablement materials. &bull; Research industry trends, competitors, customer pain points and market insights to produce high-value content. &bull; Support content strategies for different industries and buyer personas. &bull; Optimize content for SEO, AEO and GEO. &bull; Assist in planning and executing digital marketing campaigns. &bull; Manage and maintain content calendars across channels. &bull; Coordinate with designers and developers to publish campaigns. &bull; Monitor content performance and recommend improvements. &bull; Maintain content assets and documentation
</div></div><div><div>
</div><div></div><div><div><h4 class="jobSectionHeader"><b>Industry:</b></h4>
<p>Information Technology</p>
</div><div><h4 class="jobSectionHeader"><b>Category:</b></h4>
<p>Content &amp; Marketing Specialist</p>
</div><div><h4 class="jobSectionHeader"><b>Total Position:</b></h4>
<p>1</p>
</div><div><h4 class="jobSectionHeader"><b>Job Type:</b></h4>
<p>Full Time</p>
</div><div><h4 class="jobSectionHeader"><b>Department:</b></h4>
<p>Content &amp; Marketing</p>
</div><div><h4 class="jobSectionHeader"><b>Job Location:</b></h4>
<p>Karachi, Pakistan</p>
</div><div><h4 class="jobSectionHeader"><b>Gender:</b></h4>
<p>Doesn't Matter
</p></div><div><h4 class="jobSectionHeader"><b>Minimum Education:</b></h4>
<p>Bachelor's Degree</p>
</div><div><h4 class="jobSectionHeader"><b>Career Level:</b></h4>
<p>Mid Level</p>
</div><div><h4 class="jobSectionHeader"><b>Minimum Experience:</b></h4>
<p>1-2</p>
</div><div><h4 class="jobSectionHeader"><b>Require Travel:</b></h4>
<p>No
</p></div><div><h4 class="jobSectionHeader"><b>Employment Benefits:</b></h4><p><br>
</p></div><div><h4 class="jobSectionHeader"><b>Apply By:</b></h4>
<p>Aug 31, 2026</p>
</div><div><h4 class="jobSectionHeader"><b>Posted:</b></h4>
<p>Jul 30, 2026</p></div></div></div></div></div></div></div><div></div>

Content & Marketing Specialist

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