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technical support specialist

Berkeley Preparatory School

<div><div><div><b>Berkeley Preparatory School - a school free of government interference located in beautiful Tampa, Florida.</b></div>
<div></div><div>Founded in 1960, Berkeley Preparatory School is an independent, co-educational, Episcopal affiliated college preparatory school with a current enrollment of 1,460 students in grades Pre-K through 12. Notably, the school operates completely free of interference from state and local governments. Employees at Berkeley are amongst the most well-compensated in the industry and are supported assiduously in tangible and intangible ways. In fact, Berkeley was named a &ldquo;2026 Top Workplace&rdquo; by the Tampa Bay Times.</div>
<div></div><div>At Berkeley, we seek to educate the whole child by nurturing students&rsquo; intellectual, emotional, spiritual, and physical development so they may attain their highest potential. We are committed to providing an inclusive and diverse learning community that develops the character of and a strong sense of social responsibility in each student.</div>
<div></div><div>Berkeley is located on a beautiful and well-equipped 86-acre campus, consisting of 29 state-of-the-art buildings. Our proud mascot is the Buccaneer. Graduates are passionate, well-rounded individuals who have learned the core values of discipline, diligence and integrity while mastering a rigorous, engaging curriculum and enjoying a myriad of co-curricular opportunities.</div>
<div></div><div>The tax advantages of living in Florida are significant, and the Tampa Bay region offers an incomparable lifestyle replete with sunshine, year-round outdoor activity, and rich culture. Safe and easy to navigate, Tampa Bay is a wonderful place to make a life.</div>
<div></div><div><b>Technology Support Specialist</b></div>
<div></div><div>Berkeley Preparatory School is looking for a Technology Support Specialist to join a collaborative and energetic IT team. This role works closely with students, faculty, and staff to ensure reliable access and efficient use of the school&rsquo;s technology resources. This position is essential for both network operations and endpoint support. The successful candidate will foster a team-oriented environment by providing daily technical assistance, maintaining infrastructure, and implementing ongoing improvements to the school&rsquo;s IT system.</div>
<div>Candidate will join a high-performing, fast-paced team where clear communication and follow-through are valued and evident in daily work. This role provides the chance to work with a diverse school community while contributing to meaningful technology initiatives that support teaching and learning. The ideal candidate is proactive, adaptable, and eager to grow professionally while actively helping to improve the school&rsquo;s technology environment.</div>
<div></div><div><b>Responsibilities</b></div>
<ul><li>Maintain a professional and supportive relationship with students, parents, faculty, and staff, providing assistance as needed</li>
<li>Provide technical support and training for end-user devices used by students and staff</li>
<li>Maintain strict confidentiality and protect user privacy</li>
<li>Assist the Network Manager in maintaining and optimizing network infrastructure, including routers, switches, firewalls, servers, clocks, cameras, and wireless access points</li>
<li>Troubleshoot and resolve network-related issues for users and IT staff</li>
<li>Assist with the installation, configuration, and maintenance of network hardware and software</li>
<li>Monitor network performance and security, and address issues proactively</li>
<li>Assist in the management, configuration, and support of Apple devices, including MDM administration through JAMF</li>
<li>Collaborate with IT team members on network upgrades and improvements</li>
<li>Maintain accurate documentation of network configurations, changes, and procedures</li>
<li>Assist with managing user accounts, permissions, and access across on-premises and cloud systems</li>
<li>Support disaster recovery planning and execution for network systems</li>
<li>Document issues and resolutions using the department&rsquo;s ticketing system</li>
<li>Install, configure, maintain, and troubleshoot peripherals such as printers, scanners, and audiovisual equipment</li>
<li>Support the technical setup and operation of academic events and performances</li>
<li>Stay current with industry trends and best practices in network administration</li>
<li>Perform other duties as assigned</li>
</ul>
<div></div><div><b>Requirements</b></div>
<ul><li>Strong problem-solving skills with the ability to analyze and resolve issues efficiently</li>
<li>Exceptional communication skills, with the ability to clearly translate technical concepts for non-technical users and provide thorough follow-up through resolution</li>
<li>Maintains a flexible, self-motivated, collaborative team-first attitude and is willing to contribute wherever needed</li>
<li>Ability to manage multiple tasks and priorities simultaneously</li>
<li>Professional demeanor with a strong commitment to confidentiality</li>
<li>Experience with the JAMF mobile device management system</li>
<li>Understanding of network protocols, technologies, and standards</li>
<li>Experience supporting wireless networking</li>
<li>Experience supporting macOS, iOS, Windows, and Linux systems</li>
<li>Experience supporting Microsoft Office, Google Workspace, and education-focused applications</li>
<li>Ability to recognize when to escalate issues appropriately</li>
<li>Commitment to continuous learning and professional development</li>
</ul>
<div></div><div><b>Compensation and Benefits:</b></div>
<div>The appointment will begin June 15, 2026, and is a full-time position with full benefits. The compensation package will be very competitive nationally and commensurate with experience, degree attainment, and the national independent school and college markets.</div><br>
<div></div>
<div></div><div><i>All inquiries and nominations are kept confidential.</i></div>
<div></div><div><i>Berkeley Preparatory School does not discriminate on the basis of age, sex, religion, race, color, sexual orientation, gender identity, genetic information, disability, national or ancestral origin, or any other status protected by law, in the administration of its educational policies, scholarship programs, athletic programs, and other School-administered programs, or in the administration of its hiring and employment practices.
</i></div>
<div></div><i>The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.</i></div></div><div></div>

Technology Support Specialist

Inogen

<div><p><b>Description</b>
</p><p><b>Job Summary:</b></p><p>
The Support Specialist assists Inogen in ensuring that the equipment placed in the client's home meets the Patient's clinical needs. The primary focus for the Support Specialist is to support the local Referral Development Manager (RDM). Allowing the RDM to shift their focus away from delivery and setup of Inogen provided equipment. This could include delivery and setup of Inogen provided equipment, delivery and pickup of testing equipment, reports, and documentation, and participating in sales activities.</p><p><b>
Responsibilities </b>(Specific tasks, duties, essential functions of the job)</p><p><b>
Support Specialist I</b></p><ul><li>
Pick up and deliver respiratory equipment to patients in their homes or other specified locations such as hospitals or physician offices.</li><li>
Assemble, set up, inspect, and test equipment, and instruct patients and caregivers on basic operation and maintenance, in accordance with state licensing limitations.</li><li>
Thoroughly and efficiently gather customer information and fulfill customer needs, educate the customer where applicable to prevent the need for further contact and document interactions within their account.</li><li>
Maintain the highest level of quality in customer care while always acting in a professional and courteous manner.</li><li>
Complete paperwork relating to deliveries, pick-ups &amp; testing.</li><li>
Operate non-commercial vehicle carrying medical equipment.</li><li>
May be required to work after-hours and on an on-call basis. Including weekend and holiday coverage.</li><li>
Successfully complete all required safe driving programs, abide by applicable motor vehicle laws and ordinances, and always demonstrate safe driving practices throughout employment.</li><li>
Maintain valid licenses and endorsements required for the position.</li><li>
Facilitate credit card payments through company approved process.</li><li>
Other duties as assigned.</li><li>
Maintain regular and punctual attendance.</li><li>
Comply with all company policies and procedures.</li></ul><p><b>
Support Specialist II</b></p><p>
In addition to items listed for RDM Support Specialist I, a RDM Support Specialist II, may also be responsible for the following.</p><ul><li>
Conduct equipment set-up both remotely and directly.</li><li>
Maintain a current calendar reflecting availability for patient appointments.</li></ul><p><b>
Support Specialist III</b></p><p>
In addition to items listed for RDM Support Specialist II, a RDM Support Specialist III, may also be responsible for the following.</p><ul><li>
Conduct titration studies, both remotely and directly, completing required documentation accurately and completely within one hour per patient.</li><li>
Complete service calls, both remotely and directly, documenting activities and results in a timely manner.</li><li>
Other duties include acting as a clinical resource for completing clinical appointments.</li></ul><p><b>
Knowledge, Skills, and Abilities
</b></p><ul><li>Demonstrate skills required to instruct patients remotely and directly in the safe use of Inogen supplied equipment.</li><li>
Knowledge of the current technologies used in cardio-pulmonary disease treatments as they relate to Inogen provided services.</li><li>
Ability to work self-manage and work independently.</li><li>
Must have strong work ethic.</li><li>
Excellent oral and written communication skills required.
</li><li>Proficient in use of laptop and electronic tablet required.</li><li>
Attention to detail is required.
</li></ul><p><b>Qualifications </b>(Experience and Education)</p><div><div><div><p><b>
Level I</b></p><p>
Support Specialist I</p></div><div><br>
<ul><li>
High School diploma or equivalent, required.</li></ul><ul><li>
1 year experience of home medical equipment delivery, required; oxygen therapy or respiratory related, preferred.
</li><li>Intermediate knowledge/proficiency in Microsoft Office, required.</li><li>
A combination of training, education and experience that is equivalent to the qualifications listed above and that provides the required knowledge, skills, and abilities.</li></ul></div></div><div><div><p><b><br>
Level II</b></p><p>
Support Specialist II</p></div><div><br>
<ul><li>
State or National certification or licensure as one or more of the following required; Emergency Medical Technician (EMT), Advanced Medical Technician (AMT), Medical Assistant (MA), Certified Nursing Assistant (CNA), Nationally Registered Certified Medical Assistant (NRCNA), required.</li></ul><ul><li>
2 years&rsquo; experience in home medical equipment industry (oxygen therapy or respiratory), preferred.
</li><li>knowledge/proficiency in Microsoft Office, required.</li><li>
A combination of training, education and experience that is equivalent to the qualifications listed above and that provides the required knowledge, skills, and abilities.</li></ul></div></div><div><div><p><b><br>
Level III</b></p><p>
Support Specialist III</p></div><div><br>
<ul><li>
Licensed or Registered Respiratory Therapist or registered Nurse, required.</li></ul><ul><li>
3 years&rsquo; experience of clinical services, home medical equipment industry (oxygen therapy or respiratory), preferred.
</li><li>Intermediate knowledge/proficiency in Microsoft Office, required.</li></ul><ul><li>
A combination of training, education and experience that is equivalent to the qualifications listed above and that provides the required knowledge, skills, and abilities.</li></ul></div></div></div><br>
<p></p>
Disclaimer:<br>
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.<br>
<br>
Inogen assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $19.44 and $22.36 hourly. However, actual base salary if hired will be determined on an individualized basis and will be based on non-discriminatory factors, including as to individual skills, education, experience and market location.<br>
<br>
Inogen is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.</div>

Medical Device Delivery Driver

Volarify

<p></p><div><p>Comsense Enablement &amp; Migration Specialist<br>
<br>
<b>Reports to: </b>VP, Technology &amp; Strategic Initiatives<br>
<br>
<b>Job Type: </b>Contractor</p><p></p><h3 class="jobSectionHeader"><b>
</b><b>Job Summary
</b></h3><p>We are seeking an experienced Comsense Specialist to support ERP migration projects for newly acquired companies within the commercial door and hardware industry. The ideal candidate will bring deep expertise in Comsense along with a background in detailing, project management, or estimating within the Division 8/10 industry. This role involves close collaboration with newly acquired teams, execution of structured transition plans, and ensuring a seamless and successful migration to Comsense.
</p>
<p></p><h3 class="jobSectionHeader"><b>Key Responsibilities
</b></h3><h4 class="jobSectionHeader"><b>Comsense Migration &amp; Acquisition Support
</b></h4><ul><li><p>Support Comsense migrations for newly acquired businesses, ensuring accuracy, consistency, and minimal disruption to operations.
</p>
</li><li><p>Execute detailed migration plans, timelines, and role-based training programs to guide teams through each phase of the transition.
</p>
</li><li><p>Lead legacy system data entry and conversion efforts (estimates, projects, detailing data) into Comsense during acquisition onboarding.
</p>
</li><li><p>Partner with division teams to validate migrated data and resolve gaps or inconsistencies.
</p>
</li><li><p>Act as surge support during acquisitions to help reduce operational strain on local teams.
</p>
</li></ul><h4 class="jobSectionHeader"><b>Training &amp; Enablement
</b></h4><ul><li><p>Deliver role-based Comsense training for estimators, detailers, project managers, and operations teams.
</p>
</li><li><p>Conduct live training sessions (both virtual and onsite) and provide ongoing post-training support.
</p>
</li><li><p>Serve as a trusted resource for &ldquo;how-to&rdquo; questions related to Comsense during transition periods.
</p>
</li><li><p>Provide best-in-class instructional support while managing time-sensitive deliverables.
</p>
</li></ul><h4 class="jobSectionHeader"><b>Operational &amp; Continuous Improvement
</b></h4><ul><li><p>Provide troubleshooting support and guidance on best practices.
</p>
</li><li><p>Collaborate with IT, Operations, and Leadership to enhance system utilization, data integrity, and efficiency.
</p>
</li><li><p>Identify recurring challenges and recommend process or system improvements.
</p>
</li><li><p>Support audits related to data accuracy and adherence to established processes as needed.
</p>
</li></ul><p></p><h3 class="jobSectionHeader"><b>Minimum Requirements
</b></h3><ul><li><p>5&ndash;7 years of experience in the commercial door and hardware industry (estimating, detailing, or project management).
</p>
</li><li><p>3&ndash;5 years of hands-on Comsense experience.
</p>
</li><li><p>Strong knowledge of Division 8/10 products.
</p>
</li><li><p>Experience with D28 specifications preferred but not required.
</p>
</li><li><p>Proven experience training users and documenting processes.
</p>
</li><li><p>Strong written communication skills, with the ability to translate informal knowledge into clear documentation.
</p>
</li><li><p>Proficiency with Microsoft Office Suite; experience with Bluebeam and Adobe is preferred.
</p>
</li><li><p>Ability to work independently in fast-paced, ambiguous, and evolving environments (especially during acquisitions).
</p>
</li><li><p>Willingness and ability to travel to Our Client&rsquo;s divisions as needed.</p></li></ul></div><p></p>

Comsense Enablement & Migration Specialist (ID #562)

Syniverse

<div><div>Syniverse is the world&rsquo;s most connected company. Whether we&rsquo;re developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward. Which is why we work with some of the world&rsquo;s most recognized brands. Eight of the top 10 banks. Four of the top 5 global technology companies. Over 900 communications providers. And how we&rsquo;re able to provide our incredible talent with an innovative culture and great benefits.</div><div></div><div><b>
Who We're Looking For</b></div>
The Customer Service Specialist I is responsible for providing the first level of technical support for products and services. This position will work with customers and internal support teams to assist with trouble shooting and problem resolution. Key elements of this role include familiarity with Syniverse&rsquo;s products and services, and the ability to quickly identify and address customer needs<ul><li></li></ul><div><b>
Some of What You'll Do</b></div><div><div><div><b>
Scope of the Role:</b></div></div><div><ul><li><div><b>
Direct Reports:</b><b> </b>This is an individual contributor role with no direct reports</div></li></ul></div><div></div><div><div><b><br>
Key Responsibilities</b></div></div><div><ul><li><div>
Analyze customer issues and questions, including inoperability or inaccessibility of a system, module or function. Take appropriate action to resolve the problem in a timely manner to meet or exceed customer expectations.</div></li><li><div>
Track customer reported problems following ticketing procedures.</div></li><li><div>
Effectively work with internal resources and 2nd level support groups as needed for ticket resolution.</div></li><li><div>
Ensure timely follow-up and resolution of customer requests following established severity level guidelines and Expected Completions Dates.</div></li></ul></div></div><div><div><ul><li><div>
Maintain ongoing communication with internal departments (i.e. Sales, Marketing, Product Support) to ensure customer satisfaction.</div></li><li><div>
Identify and assess departmental/individual training needs and take the necessary steps to keep abreast of products and services as well as enhancements and upgrades.</div></li><li><div>
Ensure individual/departmental objectives are met.</div></li><li><div>
Complete various administrative activities (e.g. time reporting, email, vmx&hellip;).</div></li></ul></div><div></div><div><div><b><br>
Experience, Education and Certification:</b></div></div><div><ul><li><div>
High school diploma or GED, a Bachelor&rsquo;s degree in communication or business is preferred .</div></li><li><div>
No prior experience required.</div></li><li><div>
PC experience in a Windows operating environment with strong typing ability preferred.</div></li><li><div>
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) preferred.</div></li><li><div>
Customer service experience preferred.</div></li><li><div>
Bi-lingual preferred (English and Spanish, Portuguese, Mandarin, etc).</div></li></ul></div><div></div><div><div><b><br>
Additional Requirements:</b></div></div><div><ul><li><div>
Excellent interpersonal, verbal, and written communications.</div></li><li><div>
Ability to work with minimal supervision and, in some cases, such as off peak hours, weekends and holidays.</div></li></ul></div></div><div><div><ul><li><div>
Ability to proactively anticipate customer needs and make recommendations to meet those needs.</div></li><li><div>
Ability to work in a multiple shift environment covering 24 x 7 x 365</div></li></ul></div></div><div></div><ul><li></li></ul><div><b>
Why You Should Join Us</b></div><div></div><div>
Join us as we write a new chapter, guided by world-class leadership. Come be a part of an exciting and growing organization where we offer a competitive total compensation, flexible/remote work and with a leadership team committed to fostering an inclusive, collaborative, and transparent organizational culture.</div><div></div><div>
At Syniverse connectedness is at the core of our business. We believe diversity, equity, and inclusion among our employees is crucial to our success as a global company as we seek to recruit, develop, and retain the most talented people who want to help us connect the world.</div><div></div><div><b>
Know someone at Syniverse?</b></div><div>
Be sure to have them submit you as a referral prior to applying for this position.</div></div>

Customer Service Specialist I

University of South Florida

<div><p><b>ORGANIZATIONAL SUMMARY </b>:
</p><p>Located in the vibrant and diverse Tampa Bay region of Florida&rsquo;s gulf coast, the University of South Florida (USF) is a Preeminent State Research University with campuses in Tampa, St. Petersburg and Sarasota-Manatee. Rated as one of the top places to live in the U.S., Tampa Bay offers a high quality of life, year-round sunshine, and easy access to top-rated entertainment. USF is one of the nation&rsquo;s largest public universities, serving more than 50,000 students with an annual budget of $1.8 billon. Over the past five years, USF has been the fastest-rising university in the nation, public or private, on the U.S. News and World Report's list of best universities, which it ranks as the 44 th best public university in America.
</p><p>USF is proud to be an innovating partner within the Tampa Bay region, listed by <b>Forbes </b>as the top emerging tech city in the country.
</p><p><b>USF Information Technology (USF IT) provides technology services and support for the University of South Florida. The IT team, led by the Vice President and CIO, provides the following services: Administrative Services, Client Support, Communication Services, Teaching and Learning, Analytics and Reporting, Mobile and Web Services, Consulting Services, Cybersecurity Service and Research Technologies. For more information, please visit </b>: USF Information Technology
</p><p><b>ADDITIONAL INFO FOR APPLICANTS:
</b></p><p><b>The selected candidate must have current work authorization in the United States. This position is not eligible for Visa Sponsorship.</b></p></div><p></p>
<br><div><p><b>Duties:
</b></p><p>We are seeking students to support the USF IT Help Desk. Responsibilities include, but are not limited to:
</p><ul><li>Provide Level I Service Desk support for hardware, software and end user inquiries via phone, chat, email and in-person interactions.
</li><li>Enter and update trouble tickets in the Desktop support database.
</li><li>Create documentation on install processes, troubleshooting techniques and specific problem resolution for use by fellow co-workers.
</li><li>Support clinical and academic system software residing on local user PC&rsquo;s, servers and networked devices.
</li></ul><p>Special skills:
</p><ul><li>Knowledge of principles and operation of computer systems and related peripheral equipment.
</li><li>Ability to analyze and troubleshoot client issues via multiple contact methods.
</li><li>Ability to learn and adapt to a dynamic technical environment.
</li><li>Basic computing experience in a formal or informal job capacity.
</li><li>Critical thinking and problem-solving skills.
</li><li>Excellent time management skills.
</li><li>Mobile device experience including Apple and Android.
</li><li>Ability to function with a diverse team with a large workload.
</li><li>Strong communication skills with fellow coworkers, management, and other groups within the USF Information Technology department.</li></ul></div>
<br><div><p><b>Minimum Qualifications: </b>Must be current USF student during the appointed semester, and meet the requirements of USF
</p><p><b>Preferred Qualifications:
</b></p><ul><li>Windows 11 and Mac OSX experience
</li><li>1year professional computing experience.
</li><li>Prior technical documentation experience.
</li><li>2 years college experience.
</li></ul><p><b>Standard Learning Objectives:
</b></p><p>As a result of this position, student will be able to:
</p><ul><li>Demonstrate basic employability skills such as: timeliness to work, appropriate dress, interpersonal communication, and time management
</li><li>Receive and solicit feedback from supervisor and effectively apply feedback on the job
</li><li>Assess workplace and demonstrate how personal talents, skills, and knowledge fit into the employer&rsquo;s goals, mission, and vision
</li><li>Demonstrate his or her professional brand (identity)
</li><li>Communicate transferable and functional skills to prospective employers
</li></ul><p><b>Additional Information for Applicants: Currently hiring to start for Spring Semester.
</b><br>
<br>
<b>Link to include: </b>https://forms.office.com/r/vB0B7ayc4b
</p><p><b>IT Core Competencies:
</b></p><p>Growth Mindset - Takes ownership of personal growth and embraces the concept that intelligence and talent can be developed through continuous learning. Willing to take on new challenges, and views failure as an opportunity to grow.
</p><p>Communication - Comfortable using a broad range of communication styles, and chooses appropriate, effective ways to communicate. Adapts communication style depending on the audience and situation. Listens and asks questions to develop a better understanding.
</p><p>Collaboration- Collaborates with others in the pursuit of common missions, visions, values and goals. Fosters a sense of community within and across teams, building on mutual respect, trust, and drawing on the strengths of others.
</p><p>Client Obsession-Client focused when creating solutions or solving problems, believing that everything we do is to earn and keep our clients&rsquo; trust.
</p><p>Ownership-Takes responsibility, accountability and proactively focuses on areas they can directly influence. Understands their role within the team and recognizes that they share the team&rsquo;s successes and failures.
</p><p>Outcome Driven-Focuses on desired results, business outcomes, and how to achieve them. Takes appropriate actions to ensure commitments are met and results achieved.</p></div>
<br><div><p><b>Working at USF
</b></p><p>With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF&lsquo;s rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida&rsquo;s best large employers, ranked No. 1 among the state&rsquo;s 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts.
</p><p><b>About USF
</b></p><p>The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF Health. USF is recognized by U.S. News &amp; World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF&rsquo;s Division I athletics teams compete in the American Athletic Conference. Learn more at www.usf.edu .
</p><p><b>Compliance and Federal Notices
</b></p><p><i>This position may be subject to a Level 1 or Level 2 criminal background check.
</i></p><p>Applicants have rights under Federal Employment Laws :
</p><p>The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.
</p><p>Family and Medical Leave Act (FMLA)
</p><p>Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application/interview process.
</p><p><b>Equal Employment Opportunity
</b></p><p>The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains affirmative action programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. This job description does not constitute an employment contract.</p></div>

Service Desk Student Technician

Streamline Defense

<div></div><div><div><div><p><b>TITLE:</b> Senior Exploitation Specialist / Data Scientist <b>LOCATION:</b> Tampa, FL (NGA USSOCOM)</p>
</div>
</div><div><div><p><b>OVERVIEW</b></p>
</div>
</div><div><div><p>Streamline Defense is seeking an exceptionally qualified candidate to serve as a Senior Exploitation Specialist (Data Scientist) in support of the National Geospatial-Intelligence Agency (NGA) at U.S. Special Operations Command (USSOCOM) in Tampa, Florida. This is a 1st shift position supporting Analysis Office AOT.</p>
</div>
</div><div><div><p><b>REQUIREMENTS</b></p>
<ul>
<li>TS/SCI clearance</li>
<li>Senior-level proficiency in Python with demonstrated experience designing mission-ready solutions</li>
<li>Experience querying and integrating web APIs through Python to retrieve, normalize, and operationalize data</li>
<li>Experience developing interactive data visualizations using Plotly, Seaborn, Matplotlib, Bokeh, or comparable tools</li>
<li>Experience building dashboards and analytic interfaces using Dash, Streamlit, Panel, Tableau, or similar platforms</li>
<li>Strong SQL skills and experience querying relational databases</li>
<li>Experience using Git-based version control platforms such as GitLab or GitHub</li>
<li>Proficiency with geospatial processing frameworks such as GDAL or ArcPy</li>
<li>Proficiency with GIS desktop software such as ArcGIS Pro or QGIS</li>
<li>Ability to write clear, concise technical documentation related to software systems and automated workflows</li>
<li>Ability to operate independently at a senior level with limited oversight</li>
<li>Familiarity with USSOCOM and broader U.S. military organizational structures</li>
<li>Familiarity with common Intelligence Community (IC) data repositories</li>
</ul></div></div><p></p><div><h2 class="jobSectionHeader"><b>ABOUT STREAMLINE</b></h2>
<p>
Streamline Defense is a Service-Disabled Veteran-Owned Small Business (SDVOSB) delivering professional and technical solutions across the Defense and Intelligence Enterprise. Our analysts, engineers, and cleared professionals support customers spanning the IC, U.S. Combatant Commands, and Military Services, contributing to some of the nation's most critical missions.</p>
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At Streamline, we foster a high-performance culture where driven professionals can grow, innovate, and make an impact. We provide an entrepreneurial environment where initiative is valued, expertise is rewarded, and contributions directly shape mission success. We offer competitive compensation, full benefits including health, dental, and vision, a 401k, and the kind of environment where your contributions are visible and your growth is real. This is the place to build your career if you are looking for meaningful work, top-tier colleagues, and the opportunity to make a real impact.</p>
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<h2 class="jobSectionHeader"><b>EQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT</b></h2>
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Streamline is an equal-opportunity employer and is committed to hiring and retaining a diverse workforce. We recruit, hire, and promote based on qualifications, merit, and mission requirements, ensuring fair treatment for all employees and applicants. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law.</p></div></div><p></p>

Senior Exploitation Specialist / Data Scientist

Platinum Technologies

<div><div><b>Who we are!</b></div>
<div>Platinum Technologies is a Northern Virginia based integrated solutions firm that specializes in Cybersecurity, Cloud and Digital Services to the Public Sector. Our team solves hard problems and helps our Mission Partners achieve their goals. If you are self-motivated, possess demonstrated learning agility, and are passionate about delivering high-quality work products &ndash; we want to hear from you.</div>
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<div>We lead with technical expertise, but that is just the tip of the iceberg &ndash; the &lsquo;Why&rsquo; matters. At Platinum, we don&rsquo;t hire people to do a job. We provide professional and leadership development to complement our self-motivated domain experts. Our teammates are dot-connecting leaders that operate in a mutually accountable environment to deliver thought leadership, expert technical analysis, and quality execution for our clients.</div>
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<div>Platinum Technologies is seeking a <b>Senior Data Security Engineer (DRM Specialist)</b> to join our company. As the Senior DRM Specialist, you will be responsible for the configuration and enforcement of advanced encryption policies using Kiteworks (on SIPR and Top-Secret networks) and Microsoft Purview Information Protection (on NIPR). You will move the Command beyond simple file encryption to a granular, identity-aware protection model. You will design the &quot;Data Policy Engineer&quot; rules that act as the Policy Decision Point (PDP), ensuring that a user&rsquo;s ability to decrypt a file is dynamically brokered in real-time based on their &quot;Trust Attributes&quot; (clearance, role, and risk level). You will also manage the complex Key Management lifecycles required to maintain a seamless user experience in a high-security, hybrid environment</div>
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<div><b>This role requires an active Top Secret/SCI. The position will be in Tampa, Florida.</b></div>
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<div><b>What you get to do.</b></div>
<ul><li>Architect and configure the Kiteworks Private Content Network (SIPR/Top Secret) and Microsoft Purview (NIPR) to serve as the central Policy Decision Points (PDP) for file access.</li></ul>
<ul><li>Translate NIST 8112 metadata attributes into concrete DRM policies (e.g., &quot;Allow View ONLY if User.Clearance &gt;= TopSecret AND Device.State = Compliant&quot;).</li></ul>
<ul><li>Manage the lifecycle of encryption keys (Bring Your Own Key - BYOK, Customer Managed Keys) ensuring FIPS 140-2/3 compliance and availability across hybrid and air-gapped environments.</li></ul>
<ul><li>Configure advanced DRM features such as SafeVIEW and SafeEDIT in Kiteworks to allow users to view and edit sensitive documents in a secure, containerized stream without the data ever leaving the controlled repository.</li></ul>
<ul><li>Define and enforce &quot;Rights Management&quot; controls, specifically preventing actions like Copy/Paste, Screen Capture, and Printing for documents tagged with specific sensitivity labels (e.g., CUI, Secret/NoForn).</li></ul>
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<div><b>Requirements.</b></div>
<ul><li>Active Top-Secret/SCI Clearance</li></ul>
<ul><li>Master of Science (MS) degree in Cybersecurity, Computer Science, Mathematics (Cryptography focus), or a related technical field.</li></ul>
<ul><li>10+ years of technical related experience.</li></ul>
<ul><li>CompTIA Security+ CE (or higher) to meet DoD 8570 IAT Level II requirements.</li></ul>
<ul><li>Extensive hands-on experience (5+ years) designing and administering Enterprise Digital Rights Management (EDRM) or Information Rights Management (IRM) systems, specifically Kiteworks, Microsoft Azure Information Protection (AIP/RMS), or Virtru.</li></ul>
<ul><li>Deep understanding of cryptographic protocols (AES-256, RSA), Public Key Infrastructure (PKI), and Key Management Service (KMS) operations.</li></ul>
<ul><li>Proven ability to design complex Attribute-Based Access Control (ABAC) logic and Conditional Access policies.</li></ul>
<ul><li>Understanding of how encryption travels across Cross-Domain Solutions (CDS) and the challenges of key management in air-gapped networks.</li></ul><br>
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<div>The Company is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age, or genetic information.</div><br>
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<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Senior Data Security Engineer

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