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administrative support specialist Jobs in Tampa

administrative support specialist

claims customer service representative Jobs in Tampa

claims customer service representative

customer service representative Jobs in Tampa

customer service representative

it support analyst

technical support representative

Syncro

<div>
 
 At Syncro, our Vision is a world where
 
 all
 
 businesses thrive on enterprise-grade digital platforms - empowering them to compete, innovate and grow without limits.&nbsp; We're on the lookout for collaborative individuals with diverse perspectives willing to&nbsp; bring their authentic selves to a culture that prioritizes the employee and customer experiences. As a remote-first software company, we are relentlessly focused on living our core values. Please take a moment to reflect on whether you resonate with our company's core values and culture. If you believe you're ready to embark on a journey of delivering incredible customer experiences as a part of the Syncro team, then dive into the job details below!
 
 
 
 Core Values:
 
 At Syncro we believe that companies with a strong, collaborative and inclusive culture perform better and provide a great working environment.&nbsp;&nbsp;
 
 
 
 Be Customer Obsessed:
 
 Prioritize our customer&rsquo;s success and drive value for them
 
 
 
 Innovate with Agility:
 
 Adapt, experiment and take risks
 
 
 
 Deliver Results:
 
 Operate with urgency, focus and accountability
 
 
 
 Collaborate Openly: I
 
 nclusivity of people, ideas and information
 
 
 
 Operate with Integrity:
 
 Do the right thing through transparency and fairness
 
 
 
 Celebrates the Wins:
 
 Illuminate accomplishments and recognize one another
 
 
 
 Benefits Quick Overview:
 
 
 
 &nbsp;
 
 <ul>
 <li>
 
 
 Pay Range:
 
 
 $22/H (USD)
 </li>
 <li>
 
 
 Scheduled Shift:
 
 
 <ul>
 <li>
 To Be Determined*
 
 &nbsp;
 
 <ul>
 <li>
 Training Time Requirement: Monday-Friday, 9am- 6pm (EST) for initial 6 weeks
 </li>
 </ul>
 </li>
 </ul>
 </li>
 <li>
 
 
 Remote first:
 
 
 &nbsp;We are the PIONEERS of &ldquo;work from home&rdquo; - remote work is all we have ever done and we do it well!&nbsp; Our team members are all over the globe working from home and striking an awesome balance in their lives.
 </li>
 <li>
 
 
 Equity Appreciation Program:
 
 
 Syncro offers an equity program that everyone participates in
 </li>
 <li>
 
 
 Unlimited
 
 
 
 PTO
 
 : With a 2 week annual minimum, Syncro wants you to take time when you need it.
 </li>
 <li>
 
 
 401k Plan:
 
 
 A hassle free plan with a 2.5% company match of your annual salary.
 </li>
 <li>
 
 
 Health Insurance:
 
 
 Syncro covers 95% of the monthly premiums for you and your dependents. Plus our plans have extremely low deductibles and out of pocket costs that don't sacrifice great coverage for you or your family anywhere in the US.
 </li>
 <li>
 
 
 Parental Leave:
 
 
 Up to 6 weeks paid parental leave so you can focus on the new addition to your family
 </li>
 </ul>
 
 
 And more!:
 
 Ask us about our other benefits like Pet Insurance, Flexible Spending Accounts, 100% employer paid Short Term Disability, and Ultra-Remote Work.
 
 
 
 The Opportunity:
 
 &nbsp;
 
 
 We are seeking a dynamic and motivated Technical Support Representative to provide initial assistance and troubleshooting to our partners. The ideal candidate will excel in multi-tasking and have a solid understanding of IT to handle customer inquiries, resolve common problems, and escalate complex issues to higher-level support. Key responsibilities include responding to calls, emails, and chat support, documenting issues, guiding customers through standard procedures, and ensuring customer satisfaction by delivering efficient and effective solutions. Additionally, this role involves collaborating closely with various departments to design solutions that address behavioral issues, support company growth, and enhance revenue recognition.&nbsp;
 
 
 
 What You&rsquo;ll Be Doing
 
 :
 
 &nbsp;
 
 
 <ul>
 <li>
 Providing exceptional customer support/technical support.
 </li>
 <li>
 Gaining a deep understanding of our offered products.
 </li>
 <li>
 Addressing customer inquiries and educating them on our product.
 </li>
 <li>
 Providing Technical support via Telephone, Chat, and Email services.&nbsp;
 </li>
 <li>
 Helping connect customers with our sales and development teams.
 </li>
 <li>
 Manage multiple tasks in a fast-paced environment,&nbsp;
 </li>
 <li>
 Be a part of creating our ever-expanding Knowledge Base.
 </li>
 <li>
 Continuously train on new and upcoming product changes.&nbsp;
 </li>
 <li>
 Proactively communicating with customers: if an issue is being held up, check in every 24 hours&nbsp; so stakeholders feel taken care of.
 </li>
 <li>
 Helping the team keep a high level of customer happiness.
 </li>
 <li>
 We're intentionally building a team with diverse skill sets, perspectives, and strengths, and there&rsquo;s plenty of opportunity to grow and make an impact.
 </li>
 <li>
 Our needs span a wide range of skills, and we value team members who bring different strengths, curiosity, and a willingness to learn.&nbsp;
 </li>
 </ul>
 
 
 What we're looking for:
 
 
 <ul>
 <li>
 Technical Proficiency - proficient understanding of IT systems, Familiarity with support tools such as ticketing systems and remote desktop software.
 </li>
 <li>
 You must be a self-driven, self-learner&nbsp;
 </li>
 <li>
 Collaborative and driven to develop yourself and the team you&rsquo;re part of.
 </li>
 <li>
 You have high compassion and you want to help all stakeholders.
 </li>
 <li>
 Excellent communication skills &ndash; verbal, written and electronic. .Excellent verbal and written communication skills are crucial for accurately understanding and resolving customer issues
 </li>
 <li>
 Exceptional phone presence and soft skills. Maintaining composure and patience when dealing with frustrated or upset customers. Upholding a professional demeanor and providing respectful and courteous service.
 </li>
 <li>
 You care &mdash; which means a natural attention to detail and investment in customer success.
 </li>
 <li>
 Self motivated with ability to think creatively to identify solutions for addressing customer needs.
 </li>
 <li>
 Ability to multitask and prioritize in a fast paced environment. Efficiently managing time to handle multiple tickets or customer interactions without compromising quality
 </li>
 </ul>
 <ul>
 <li>
 You&rsquo;re kind and wily (in a good way).
 </li>
 <li>
 Accountable for upholding key performance metrics related to customer satisfaction, response times, and resolution times.
 </li>
 <li>
 Handling high-pressure situations calmly and effectively, especially when dealing with challenging customers or technical problems.&nbsp;
 </li>
 <li>
 Adaptability and Learning Agility - Willingness and ability to quickly learn new systems, technologies, and processes. Flexibility to adapt to changing work environments and customer needs, as well as a proactive attitude towards continuous improvement and self-development.
 </li>
 <li>
 Understanding of MSP operations and service delivery models
 </li>
 </ul>
 
 
 Must have skills:
 
 
 <ul>
 <li>
 2-3 years of IT Technical Support experience
 </li>
 <li>
 Firm understanding of RMM usage
 </li>
 </ul>
 
 
 Nice to have skills:
 
 
 <ul>
 <li>
 Scripting Experience
 </li>
 <li>
 Quickbooks Experience
 </li>
 <li>
 PSA (ticketing, invoicing, estimates and procurement systems)&nbsp;
 </li>
 <li>
 Experience within our industry is a strong plus, including work with MSPs, as well as relevant experience outside the industry in software QA or related environments.
 </li>
 </ul>
 
 
 Interview Process:&nbsp;
 
 
 
 At Syncro we believe in transparency and providing candidates with as much information as possible so you can make an informed decision during your job search. Below are the steps of the interview process you can expect:
 
 <ul>
 <li>
 30m, Preliminary Screening with HR
 </li>
 <li>
 1H, Tech Support Leadership Panel
 </li>
 </ul>
 
 We value the opportunity to meet our potential team members face-to-face; therefore, a
 
 live, in-person interview may be
 
 a required final step before an offer is extended. Please note that this will include travel at Syncro's expense to do so. To ensure the integrity of our team, all successful candidates will also undergo a thorough
 
 background and identity screening
 
 during the onboarding process.
 
 
 
 AI Usage Policy for Interviews:
 
 
 
 We encourage candidates to use AI tools to help prepare for interviews, whether that means practicing responses, researching our company, or refining your resume. That said, during live interviews, we expect all answers and interactions to come directly from you without real-time help from AI or other tools. We are not looking for perfect answers. We are looking for honest insights, real experiences, and genuine communication so we can fairly and accurately get to know you.
 
 
 
 Company Details:
 
 If you&rsquo;re curious about learning more about Syncro, read on and visit the links below.
 
 
 Syncro is a B2B SaaS company with a highly collaborative and creative team serving the Managed Services Provider (MSP) industry. Picture an MSP as a company&rsquo;s outsourced IT department - our platform empowers them with the tools and automation they need to run their businesses and supercharge their client services.&nbsp; Our goal is to empower our customers (we call them partners) to thrive through operational excellence. We're all about making it happen together!
 
 
 To see more about our product, and what it&rsquo;s like to work here at Syncro, check us out online:
 
 <ul>
 <li>
 
 
 Website:
 
 
 www.syncromsp.com
 </li>
 <li>
 
 
 Glassdoor:
 
 
 https://www.glassdoor.com/Overview/Working-at-Syncro-EI_IE4650167.11,17.htm
 </li>
 <li>
 
 
 LinkedIn:
 
 
 &nbsp;https://www.linkedin.com/company/syncromsp/mycompany/
 </li>
 <li>
 
 
 Life at Syncro Instagram:&nbsp;
 
 
 https://www.instagram.com/lifeatsyncro/
 
 &nbsp;
 
 </li>
 </ul>
 
 Syncro is an equal opportunity employer. We are committed to creating an inclusive environment where all employees can thrive and do their best work, free from discrimination and harassment.
 
</div>

Technical Support Representative

SyncroMSP

<div>At Syncro, our Vision is a world where all businesses thrive on enterprise-grade digital platforms - empowering them to compete, innovate and grow without limits. We're on the lookout for collaborative individuals with diverse perspectives willing to bring their authentic selves to a culture that prioritizes the employee and customer experiences. As a remote-first software company, we are relentlessly focused on living our core values. Please take a moment to reflect on whether you resonate with our company's core values and culture. If you believe you're ready to embark on a journey of delivering incredible customer experiences as a part of the Syncro team, then dive into the job details below!

Core Values: At Syncro we believe that companies with a strong, collaborative and inclusive culture perform better and provide a great working environment.
Be Customer Obsessed: Prioritize our customer's success and drive value for them

Innovate with Agility: Adapt, experiment and take risks

Deliver Results: Operate with urgency, focus and accountability

Collaborate Openly: Inclusivity of people, ideas and information

Operate with Integrity: Do the right thing through transparency and fairness

Celebrates the Wins: Illuminate accomplishments and recognize one another

Benefits Quick Overview: 

<ul>
<li>Pay Range: $22/H (USD)</li>
<li>Scheduled Shift:
<ul><li>To Be Determined*
<ul><li>Training Time Requirement: Monday-Friday, 9am- 6pm (EST) for initial 6 weeks</li>
</ul></li></ul></li><li>Remote first: We are the PIONEERS of &quot;work from home&quot; - remote work is all we have ever done and we do it well! Our team members are all over the globe working from home and striking an awesome balance in their lives.</li>
<li>Equity Appreciation Program: Syncro offers an equity program that everyone participates in</li>
<li>Unlimited PTO: With a 2 week annual minimum, Syncro wants you to take time when you need it.</li>
<li>401k Plan: A hassle free plan with a 2.5% company match of your annual salary.</li>
<li>Health Insurance: Syncro covers 95% of the monthly premiums for you and your dependents. Plus our plans have extremely low deductibles and out of pocket costs that don't sacrifice great coverage for you or your family anywhere in the US.</li>
<li>Parental Leave: Up to 6 weeks paid parental leave so you can focus on the new addition to your family</li>
</ul>
And more!: Ask us about our other benefits like Pet Insurance, Flexible Spending Accounts, 100% employer paid Short Term Disability, and Ultra-Remote Work.

The Opportunity:

We are seeking a dynamic and motivated Technical Support Representative to provide initial assistance and troubleshooting to our partners. The ideal candidate will excel in multi-tasking and have a solid understanding of IT to handle customer inquiries, resolve common problems, and escalate complex issues to higher-level support. Key responsibilities include responding to calls, emails, and chat support, documenting issues, guiding customers through standard procedures, and ensuring customer satisfaction by delivering efficient and effective solutions. Additionally, this role involves collaborating closely with various departments to design solutions that address behavioral issues, support company growth, and enhance revenue recognition.

What You'll Be Doing:
<ul>
<li>Providing exceptional customer support/technical support.</li>
<li>Gaining a deep understanding of our offered products.</li>
<li>Addressing customer inquiries and educating them on our product.</li>
<li>Providing Technical support via Telephone, Chat, and Email services.</li>
<li>Helping connect customers with our sales and development teams.</li>
<li>Manage multiple tasks in a fast-paced environment,</li>
<li>Be a part of creating our ever-expanding Knowledge Base.</li>
<li>Continuously train on new and upcoming product changes.</li>
<li>Proactively communicating with customers: if an issue is being held up, check in every 24 hours so stakeholders feel taken care of.</li>
<li>Helping the team keep a high level of customer happiness.</li>
<li>We're intentionally building a team with diverse skill sets, perspectives, and strengths, and there's plenty of opportunity to grow and make an impact.</li>
<li>Our needs span a wide range of skills, and we value team members who bring different strengths, curiosity, and a willingness to learn.</li>
</ul>
What we're looking for:
<ul>
<li>Technical Proficiency - proficient understanding of IT systems, Familiarity with support tools such as ticketing systems and remote desktop software.</li>
<li>You must be a self-driven, self-learner</li>
<li>Collaborative and driven to develop yourself and the team you're part of.</li>
<li>You have high compassion and you want to help all stakeholders.</li>
<li>Excellent communication skills &ndash; verbal, written and electronic. .Excellent verbal and written communication skills are crucial for accurately understanding and resolving customer issues</li>
<li>Exceptional phone presence and soft skills. Maintaining composure and patience when dealing with frustrated or upset customers. Upholding a professional demeanor and providing respectful and courteous service.</li>
<li>You care &mdash; which means a natural attention to detail and investment in customer success.</li>
<li>Self motivated with ability to think creatively to identify solutions for addressing customer needs.</li>
<li>Ability to multitask and prioritize in a fast paced environment. Efficiently managing time to handle multiple tickets or customer interactions without compromising quality</li>
</ul><ul><li>You're kind and wily (in a good way).</li>
<li>Accountable for upholding key performance metrics related to customer satisfaction, response times, and resolution times.</li>
<li>Handling high-pressure situations calmly and effectively, especially when dealing with challenging customers or technical problems.</li>
<li>Adaptability and Learning Agility - Willingness and ability to quickly learn new systems, technologies, and processes. Flexibility to adapt to changing work environments and customer needs, as well as a proactive attitude towards continuous improvement and self-development.</li>
<li>Understanding of MSP operations and service delivery models</li>
</ul>
Must have skills:
<ul>
<li>2-3 years of IT Technical Support experience</li>
<li>Firm understanding of RMM usage</li>
</ul>
Nice to have skills:
<ul>
<li>Scripting Experience</li>
<li>Quickbooks Experience</li>
<li>PSA (ticketing, invoicing, estimates and procurement systems)</li>
<li>Experience within our industry is a strong plus, including work with MSPs, as well as relevant experience outside the industry in software QA or related environments.</li>
</ul>
Interview Process:

At Syncro we believe in transparency and providing candidates with as much information as possible so you can make an informed decision during your job search. Below are the steps of the interview process you can expect:
<ul>
<li>30m, Preliminary Screening with HR</li>
<li>1H, Tech Support Leadership Panel</li>
</ul>
We value the opportunity to meet our potential team members face-to-face; therefore, a live, in-person interview may be a required final step before an offer is extended. Please note that this will include travel at Syncro's expense to do so. To ensure the integrity of our team, all successful candidates will also undergo a thorough background and identity screening during the onboarding process.

AI Usage Policy for Interviews:

We encourage candidates to use AI tools to help prepare for interviews, whether that means practicing responses, researching our company, or refining your resume. That said, during live interviews, we expect all answers and interactions to come directly from you without real-time help from AI or other tools. We are not looking for perfect answers. We are looking for honest insights, real experiences, and genuine communication so we can fairly and accurately get to know you.

Company Details: If you're curious about learning more about Syncro, read on and visit the links below.

Syncro is a B2B SaaS company with a highly collaborative and creative team serving the Managed Services Provider (MSP) industry. Picture an MSP as a company's outsourced IT department - our platform empowers them with the tools and automation they need to run their businesses and supercharge their client services. Our goal is to empower our customers (we call them partners) to thrive through operational excellence. We're all about making it happen together!

To see more about our product, and what it's like to work here at Syncro, check us out online:
<ul>
<li>Website: www.syncromsp.com</li>
<li>Glassdoor: https://www.glassdoor.com/Overview/Working-at-Syncro-EI_IE4650167.11,17.htm</li>
<li>LinkedIn: https://www.linkedin.com/company/syncromsp/mycompany/</li>
<li>Life at Syncro Instagram: https://www.instagram.com/lifeatsyncro/</li>
</ul>
Syncro is an equal opportunity employer. We are committed to creating an inclusive environment where all employees can thrive and do their best work, free from discrimination and harassment.</div>

Graystone Medical

<div>
 
 
 About the Company
 
 
 
 
 
 
 
 
 
 We are seeking a motivated and results-driven Sales Representative to join our team at Graystone Medical, LLC in Tampa, FL. In this role, you will focus on promoting and implementing Next Generation Sequencing (NGS) testing and diagnostic equipment in physician offices within your assigned territory. You will build relationships with healthcare providers, facilitate genetic sample collection, and ensure the placement of diagnostic tools such as MaxPulse and BrainCheck. This position combines sales expertise with hands-on support for testing protocols, driving revenue through sample volume and office expansions. If you have a passion for medical sales, genetics, and improving patient care, this is an opportunity to make a significant impact.
 
 
 
 
 
 
 
 
 
 About the Role
 
 
 
 
 
 
 
 
 
 We are seeking a motivated, results-driven Sales Representative to join our growing team in Tampa, FL. This role combines sales expertise with hands-on implementation, working directly with physician offices to expand access to proactive healthcare solutions.
 
 
 
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Prospect and develop relationships with physician offices, clinics, and healthcare providers to introduce and sell Graystone Medical&rsquo;s NGS testing and diagnostic services throughout the Tampa, FL territory.
 </li>
 <li>
 Collect genetic samples in accordance with company protocols and standards to ensure quality and reimbursement eligibility.
 </li>
 <li>
 Place and demonstrate diagnostic testing equipment (e.g., MaxPulse and BrainCheck) in medical offices, providing training and ongoing support to office staff.
 </li>
 <li>
 Identify, recruit, and train new sample collectors within physician offices to expand the genetic sample collection program.
 </li>
 <li>
 Achieve monthly targets for quality NGS samples (defined as reimbursed samples), tracking progress and adjusting strategies to meet performance thresholds.
 </li>
 <li>
 Collaborate with internal teams to resolve issues, provide feedback on market trends, and contribute to product improvements.
 </li>
 <li>
 Maintain accurate records of sales activities, client interactions, and sample orders using CRM tools.
 </li>
 <li>
 Stay current on industry regulations, reimbursement guidelines, and advancements in NGS and diagnostic testing.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Biology, Genetics, Healthcare Administration, Business, or a related field (preferred).
 </li>
 <li>
 3+ years of experience in medical sales, preferably in diagnostics, genetics, or laboratory services.
 </li>
 <li>
 Proven track record of meeting or exceeding sales targets in a healthcare or B2B environment.
 </li>
 <li>
 Strong understanding of Next Generation Sequencing (NGS) and diagnostic testing; familiarity with reimbursement processes is a plus.
 </li>
 <li>
 Excellent communication, negotiation, and relationship-building skills.
 </li>
 <li>
 Ability to work independently in a field-based role, with willingness to travel within the Tampa, FL territory.
 </li>
 <li>
 Valid driver&rsquo;s license and reliable transportation.
 </li>
 <li>
 Proficiency in Microsoft Office Suite and CRM software.
 </li>
 <li>
 Commitment to ethical sales practices and compliance with healthcare regulations (e.g., HIPAA).
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Pay Range and Compensation Package
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Base Salary: $125,000 + $9,600 car allowance
 </li>
 <li>
 Performance Incentives: $146,600 to $525,000+ annually (depending on sample volume)
 </li>
 <li>
 Health insurance, paid time off, retirement plans, and more
 </li>
 <li>
 Significant earning potential for top-performing representatives
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Equal Opportunity Statement
 
 
 
 
 
 
 
 
 
 At Graystone, you are not just selling&mdash;you are helping physicians improve patient care through proactive and preventive health solutions. If you thrive on building relationships, driving results, and making an impact in healthcare, this is the role for you in Tampa, FL.
 
 
 
</div>

Medical Device Sales Representative

Circle K

<div>Store 2707058: 6416 S Dale Mabry Hwy, Tampa, Florida 33611<h1 class="jobSectionHeader">
Shift Availability</h1>
Flexible Availability 
Time Type
Customer Service Representative
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
As a Customer Service Representative, you will enjoy:
<ul><li>Medical, Vision, Dental, &amp; Life Insurance/Short &amp; Long Term Disability</li><li>
Flexible Schedules</li><li>
Weekly Pay</li><li>
Weekly Bonus Potential</li><li>
Large, Stable Employer</li><li>
Fast Career Opportunities</li><li>
Work With Fun, Motivated People</li><li>
Task Variety</li><li>
Paid Comprehensive Training</li><li>
401K With a Competitive Company Match</li><li>
Flexible Spending/Health Savings Accounts</li><li>
Tuition Reimbursement</li></ul>
Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.
Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! 
You are good at:<ul><li>
Selling products to customers</li><li>
Providing excellent customer care</li><li>
Communication and friendly conversation</li><li>
Performing at a quick pace while having fun</li><li>
Working as part of a team to accomplish daily goals</li><li>
Coming up with great ideas to solve problems</li><li>
Thinking quickly and offering suggestions</li></ul>
Great if you have:<ul><li>
Retail and customer service experience</li><li>
Sales associate or cashiering experience</li><li>
High school diploma or equivalent</li><li>
Motivation to advance in your career!</li><li>
Willingness to learn and have fun!</li></ul>
Physical Requirements:<ul><li>
Ability to stand and/or walk for up to 8 hours</li><li>
Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift</li><li>
Occasionally lift and/or carry up to 60 pounds from ground to waist level</li><li>
Push/pull with arms up to a force of 20 pounds</li><li>
Bend at the waist with some twisting up to one hour a shift</li><li>
Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs</li></ul><h2 class="jobSectionHeader"> 
Circle K is an Equal Opportunity Employer. 
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company&rsquo;s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.</h2>
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish</div>

Customer Service Representative

Polaris Pharmacy Services

<div>WHO WE ARE 
At Polaris Pharmacy Services, we&rsquo;re more than a pharmacy &mdash; we&rsquo;re a dedicated partner in care, transforming how patients experience long-term, post-acute, correctional, PACE, and specialty pharmacy services. As industry leaders, we&rsquo;re raising the bar for quality and coordination across all sites of care, ensuring every patient receives seamless, compassionate, and expert support.
Founded in 2015, Polaris is proud to be locally and independently owned, with a growing national footprint. Our team thrives in a mission-driven environment where innovation meets purpose, and every role contributes to making a real impact. We offer more than just a job &mdash; we provide competitive pay, robust benefits, and genuine opportunities for career advancement.
If you're passionate about shaping the future of pharmacy and making a difference in the lives of those who need it most, we invite you to grow with us.<h1 class="jobSectionHeader">
Job Summary:</h1>
The Order Entry Technician is responsible for entering prescriptions and refills into the pharmacy system with both speed and accuracy. These technicians must be responsive and courteous when addressing customer needs. Successful technicians are dedicated to meeting the expectations and requirements of internal and external customers, understanding customer information, and using it to improve the products and services they deliver. Their responsibilities include entering new and refill prescriptions, resolving customer questions and requests, contributing to continuous improvement, complying with safety policies, and adhering to applicable government regulations, including HIPPA.
SCHEDULE: 3:30pm - 12:00am with rotating weekends
Duties/Responsibilities:<ul><li>
Enter new and refill prescriptions into the pharmacy system.</li><li>
Address and respond to customer inquiries and requests.</li><li>
Actively contribute to the evaluation and continuous improvement of client services, policies, and procedures.</li><li>
Comply with government and department policies regarding safety, attendance, and dress code.</li><li>
Follow all applicable government regulations, including HIPPA.</li><li>
Ensure safety policy and procedures are consistently adhered to and practiced.</li><li>
Other duties as assigned; Job duties may vary depending on business needs.
</li></ul>QUALIFICATIONS/COMPETENCIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<h2 class="jobSectionHeader">Required Skills/Abilities:
</h2><ul><li>Knowledge of brand name/generic medications</li><li>
Experience with alpha-numeric data entry.</li><li>
Must have a basic understanding and ability to read and correct key prescriptions.</li><li>
Basic math computation skills</li><li>
Knowledge of SIG codes</li><li>
Proficient in Microsoft Excel, Word, and Outlook required.</li><li>
Able to read, write, speak, and understand the English language.</li><li>
Able to work at a moderate speed.
</li><li>Good organization/Attention to detail</li></ul>
EDUCATION and/or EXPERIENCE:
<ul><li>High School diploma or equivalent required</li><li>
Pharmacy technician licenses/certifications required by state regulations and state of practice.
</li><li>Minimum of one (1) year working as a pharmacy technician (long-term care pharmacy preferred)</li></ul>
PHYSICAL DEMANDS
The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job:<ul><li>
May sit or stand seven (7) to ten (10) hours per day</li><li>
The employee is occasionally required to sit; climb or balance; and stoop, kneel, bend, walk</li><li>
May be necessary to work extended hours as needed</li><li>
May lift and/or move up to 30 pounds</li><li>
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role</li></ul>
HOLIDAY &amp; PTO POLICY<ul><li>
Paid holidays are provided annually, with 6 days offered each year, along with 5 sick days.</li><li>
Employees earn up to 10 PTO days each year, with rollover options and milestone bonuses.</li><li>
Employees have the option to cash out up to 10 PTO hours each quarter for added financial flexibility.</li></ul>
Please note, because we are a pharmacy most of our locations are open 24-hours a day, 7 days a week and therefore schedules may change as determined by the needs of the business.
BENEFITS for full time Employees<ul><li>
Medical, Dental, and Vision insurance</li><li>
401 (k) (available for Part Time &amp; Full Time EEs)</li><li>
Company Paid Life insurance</li><li>
Short-term and Long-term disability insurance</li><li>
Tuition reimbursement</li><li>
Personal Time Off (PTO)</li><li>
Competitive pay with annual performance reviews and merit-based raises</li><li>
Career growth potential</li><li>
Annual on-site voluntary Flu Vaccines</li><li>
Employee referral bonus program</li></ul></div>

Order Entry Technician - 2nd Shift

NexTech Solutions LLC

<div>The Opportunity 
The Mission Support Operations Specialist is responsible for customer service, visitor management, access control, and logistics support within the Mission Support Operations team. This role contributes to a professional, efficient, and mission-focused environment while supporting daily operations and team collaboration.

The Mission Support Operations Specialist provides front-line support for visitor access, logistics coordination, and daily operational needs. This role ensures a welcoming and professional experience for staff and guests while maintaining facility readiness and operational efficiency. The Specialist collaborates with team members across mission support functions to deliver consistent service and support mission success.

This position provides a strong foundation in mission support operations within a dynamic and collaborative environment. Employees in this role gain practical exposure to operational coordination, logistics, facilities support, and customer-facing services, contributing to a comprehensive understanding of how business operations function within a secure environment.

The role offers opportunities to expand skills and pursue professional growth across the organization, including potential exposure to areas such as cyber, technology, engineering, and integration. This includes cross-functional collaboration and skill development opportunities, as well as interaction with program leadership and technical teams, based on performance, interest, and business needs 


Key Responsibilities (Principal Duties and Accountabilities *Essential Functions)
<ul><li>
Greet and process visitors while maintaining a professional environment and adherence to security and access control policies.</li><li>
Coordinate event setup, scheduling, visitor access requests, and execution of customer requirements.</li><li>
Support shipping and receiving operations, including package handling, documentation, and coordination with vendors.</li><li>
Track inventory and coordinate replenishment to maintain operational readiness.</li><li>
Maintain breakroom cleanliness and coordinate restocking of coffee, beverages, and snacks to ensure availability and presentation standards.</li><li>
Provide day-to-day customer service support to staff and guests.</li><li>
Collaborate with team members to resolve issues and ensure continuity of operations.</li><li>
Support team coverage across mission support functions as needed.</li><li>
Maintain compliance with company security and operational procedures.</li><li>
Manage and support visitor processing, access control, and facility opening/closing.</li><li>
Other duties as assigned.</li></ul><ul><li>
Fluency in English (written and spoken)</li><li>
Must meet eligibility requirements to obtain and maintain a Top Secret Security Clearance</li></ul> 


Education
<ul><li>
High School Diploma or GED required; bachelor&rsquo;s degree in a related field may substitute for experience.</li></ul> 


Required Skills, Experience &amp; Abilities
<ul><li>
1+ years of experience in customer service, front desk, or logistics support.</li><li>
Demonstrated ability to manage multiple tasks and priorities in a dynamic environment.</li><li>
Demonstrated strong communication and organizational skills</li></ul> 


Preferred Qualifications
<ul><li>
Strong problem-solving and critical thinking skills, with the ability to address routine operational challenges independently.</li><li>
Professional demeanor with strong customer service orientation in a front-facing environment.</li><li>
Ability to take initiative and demonstrate ownership of tasks and responsibilities.</li><li>
Comfortable working in a dynamic environment with shifting priorities and minimal direction.</li><li>
Reliable with strong time management and organizational skills.</li><li>
Ability to work effectively both independently and as part of a team.</li><li>
Willingness and aptitude to learn new tools, systems, and procedures.</li><li>
Positive attitude toward safety, security, and adherence to established protocols.</li><li>
Experience supporting visitor management, front desk operations, or access control processes.</li><li>
Familiarity with basic logistics functions such as shipping/receiving, inventory tracking, or supply coordination.</li><li>
Strong attention to detail, particularly in documentation, data entry, and compliance-related tasks.</li><li>
Effective communication skills, including the ability to interact professionally with staff, visitors, and external partners.</li><li>
Basic proficiency with standard office tools (e.g., Microsoft Office or similar systems).</li><li>
Experience working in a security-sensitive or regulated environment.</li><li>
Demonstrated ability to handle sensitive or confidential information with discretion.</li><li>
Strong adherence to procedures and ability to follow established protocols with minimal deviation.</li><li>
Situational awareness and sound judgment in identifying and responding to potential security or operational concerns.</li></ul> 


Physical Demands &amp; Work Environment 
The physical demands and work environment described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
<ul><li>
Ability to sit or stand for extended periods of time while performing front desk and administrative duties.</li><li>
Frequent use of hands and fingers for typing, writing, and handling documents.</li><li>
Ability to walk throughout the facility to support visitor management, logistics, and operational needs.</li><li>
Ability to lift and carry items up to 25 pounds on a regular basis and up to 75 pounds on an occasional basis (e.g., packages, office supplies, or equipment).</li><li>
Ability to bend, reach, and move items as needed to support inventory and supply coordination.</li><li>
Clear vision and hearing required for effective communication, monitoring access points, and interacting with staff and visitors.</li><li>
Ability to maintain focus and situational awareness in a dynamic, customer-facing and security-sensitive environment.</li><li>
Professional office environment with standard office equipment (computers, phones, printers).</li><li>
Frequent interaction with clients, executives, and government officials in both in-person and virtual settings.</li><li>
May at times require commute to customer sites, government facilities, and industry events.</li><li>
Fast-paced, deadline-driven environment requiring adaptability and responsiveness.</li><li>
Work will be performed in secure facilities, requiring adherence to security protocols.</li><li>
Work may be conducted in laboratory, workshop, office, and field environments with varying conditions.</li></ul>
This position requires flexibility to support facility operations, including opening and closing responsibilities and occasional support outside standard business hours. Work schedules are typically aligned to cover operational needs within these hours.
<ul><li>
Primary work hours are scheduled within the facility&rsquo;s operating window (approximately 0700&ndash;1800).</li><li>
Position may require coverage outside standard operating hours, including early mornings or evenings, to support facility opening and closing activities.</li><li>
Occasional flexibility may be required to support mission needs, events, or operational requirements outside of normal business hours.</li></ul>

Exciting opportunities like this are better when shared. Send this role to someone you know: Mission Support Operations Specialist 


Equal Opportunity 
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. NTS will also consider qualified applicants with criminal histories consistent with relevant laws for employment. 
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email recruiting@nextechsol.com</div>

Mission Support Operations Specialist

OneTouch Direct

<div>Step up your career with OneTouch Direct as a Call Center Sales and Business Support Representative for Verizon! Since 1998, OneTouch Direct has been delivering unparalleled contact center solutions, partnering with Fortune 500 companies to provide exceptional products and services.
In this role, you will be the vital link between Verizon and its customers, combining sales expertise with top-notch business support. Your mission is to create outstanding customer experiences while driving sales and efficiently handling business support tasks.
Key Responsibilities:<ul>
<li>Engage customers via inbound and outbound calls, promoting Verizon products and services to meet their specific needs.</li>
<li>Provide comprehensive business support by resolving customer inquiries and troubleshooting issues promptly and effectively.</li>
<li>Collaborate with team members and other departments to ensure smooth service delivery and customer satisfaction.</li>
<li>Maintain accurate records of customer interactions in CRM systems and track sales activities.</li>
<li>Identify sales opportunities and apply consultative selling techniques to maximize revenue.</li>
<li>Work proactively to contribute to process improvements that enhance customer experiences.</li> 
</ul> 
 
Requirements 
<ul>
<li>High school diploma or equivalent required; additional education is a plus.</li>
<li>Minimum 1 year experience in sales and/or business support, preferably within a call center environment.</li>
<li>Exceptional communication and interpersonal skills, with a friendly and professional phone demeanor.</li>
<li>Strong problem-solving abilities and ability to manage multiple tasks efficiently.</li>
<li>Familiarity with CRM software and call center tools preferred.</li>
<li>Ability to work well independently and as part of a team in a fast-paced environment.</li>
<li>Detail-oriented with excellent organizational skills.</li>
<li>Customer-focused mindset with a passion for delivering outstanding service.</li> 
</ul> 
 
Benefits 
<ul>
<li>Full-Time Hours: 40 hours per week schedule</li>
<li>GREAT Earning opportunities: Competitive hourly pay PLUS uncapped commissions paid out weekly!
</li><li>6 checks per month: Weekly bonus payouts plus bi-weekly hourly paychecks! &middot;</li>
<li>Supportive Environment: Classroom training, plus ongoing support for your success!</li>
<li>Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!</li>
<li>Benefits: Health Care Plan (Medical, Dental &amp; Vision)</li>
<li>Culture: Diverse, welcoming culture with Employee Resource Groups</li>
<li>Referrals: Refer a friend and earn up to $2,000 per person!</li></ul></div>

Call Center Sales and Business Support Representative - Verizon

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