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VigorCare Pediatric Services

<div><p>We are seeking an experienced IT Support Analyst to join our growing team. The IT Support Analyst will be responsible for providing technical support to our staff and ensuring the smooth operation of our computer systems and networks. The ideal candidate will have a strong background in IT support, excellent communication skills, and a passion for helping others.</p><p>
Key Responsibilities:</p><ul><li>Provide technical support to staff on hardware, software, and network-related issues</li><li>Troubleshoot and resolve IT issues in a timely and efficient manner</li><li>Install, configure, and maintain computer systems and networks</li><li>Perform regular maintenance and updates on systems and software</li><li>Monitor system performance and identify potential issues</li><li>Create and maintain documentation for IT processes and procedures</li><li>Train staff on new technology and software as needed</li><li>Collaborate with other IT team members to implement new systems and technologies</li><li>Stay current with industry trends and best practices in IT support</li><li>Assist with IT projects and initiatives as needed</li></ul><p>
Qualifications:</p><ul><li>Bachelor's degree in Computer Science, Information Technology, or related field</li><li>Minimum of 2 years of experience in IT support or a related role</li><li>Strong knowledge of Windows and Mac operating systems</li><li>Experience with network administration and troubleshooting</li><li>Knowledge of Active Directory, DNS, and DHCP</li><li>Excellent problem-solving and communication skills</li><li>Ability to work independently and in a team environment</li><li>Strong attention to detail and ability to prioritize tasks</li><li>Experience with healthcare IT systems is a plus</li></ul><p>
Benefits:</p><ul><li>Competitive salary</li><li>Comprehensive health, dental, and vision insurance</li><li>401(k) retirement plan with company match</li><li>Paid time off and holidays</li><li>Professional development opportunities</li><li>A supportive and collaborative work environment</li></ul></div>

IT Support Analyst

Temp Experts

<div><p><b>IT Support Specialist</b><br>
<b>Tampa, FL (In-Office)</b><br>
<b>Direct Hire</b><br>
<br>
TempExperts is seeking an experienced, full-time <b>IT Support Specialist</b> on behalf of a well-established professional services firm in <b>Tampa, FL</b>. This <b>Direct Hire </b>position is ideal for a proactive, technology-focused, and customer service-oriented IT professional who enjoys providing hands-on support in a fast-paced, in-office environment. The IT Support Specialist will support attorneys and staff by ensuring firm technology systems operate efficiently and issues are resolved promptly.</p><br>
<br>
<p></p>
<b>Position Overview:</b><br>
The IT Support Specialist serves as the primary point of contact for technology support requests, ensuring firm systems operate efficiently and issues are resolved promptly. This role requires a calm, professional, and service-oriented individual who takes ownership of support tickets and provides white-glove assistance to attorneys and staff. As a reliable in-office resource, the specialist plays a critical role in supporting daily operations and maintaining a high standard of service.
<br>
<p></p>
<b>Essential Duties and Responsibilities:</b>
<ul><li>Serve as the primary point of contact for all IT support requests (in-person and remote).
</li><li>Own and manage Tier 1 support tickets from intake through resolution.
</li><li>Troubleshoot and resolve Tier 2 issues, including:
<ul><li>Hardware and workstation setup and support
</li><li>Microsoft 365, Outlook, and Office applications
</li><li>User account management and permissions
</li><li>Basic networking and connectivity issues
</li></ul></li><li>Provide white-glove support to attorneys and staff in a fast-paced environment.
</li><li>Triage and escalate complex issues to senior IT resources when appropriate.
</li><li>Assist with onboarding and offboarding of employees, including device setup and access provisioning.
</li><li>Support conference room technology and day-to-day office IT needs.
</li><li>Maintain accurate documentation of issues, resolutions, and internal processes.
</li><li>Identify recurring technical issues and recommend process or system improvements.
</li></ul>
<br>
<p></p><b>Required Knowledge, Skills, and Abilities</b>
<ul><li>Minimum of 4&ndash;5+ years of hands-on IT support experience in a professional environment.
</li><li>Strong troubleshooting skills across hardware, software, and end-user issues.
</li><li>Experience supporting Microsoft 365 and Windows enterprise environments.
</li><li>Familiarity with structured helpdesk or ticketing systems.
</li><li>Working knowledge of basic networking concepts and infrastructure.
</li><li>Excellent communication skills with a strong customer service mindset.
</li><li>Ability to manage multiple priorities and respond quickly to user needs.
</li><li>Proven reliability, consistency, and professionalism in prior roles.
</li></ul>
<br>
<p></p><b>Preferred Qualifications:</b>
<ul><li>Associate&rsquo;s degree in Computer Science, Information Technology, or a related field, or equivalent experience.
</li><li>Prior experience supporting users in a law firm or professional services environment.
</li><li>Familiarity with legal technology, document management systems, or common legal software applications.
</li></ul>
<br>
<p></p><b>Perks &amp; Benefits:</b>
<ul><li>Competitive compensation.
</li><li>Stable, full-time, in-office role.
</li><li>Professional and collaborative work environment.
</li><li>Opportunity to support attorneys and legal professionals.
</li><li>Exposure to legal technology and enterprise IT systems.
</li><li>Career growth potential within a professional services organization.
</li></ul><i>TempExperts is an Equal Opportunity Employer.</i></div>

IT Support Specialist

SyncroMSP

<div><p>At Syncro, our Vision is a world where <i>all</i> businesses thrive on enterprise-grade digital platforms - empowering them to compete, innovate and grow without limits. We're on the lookout for collaborative individuals with diverse perspectives willing to bring their authentic selves to a culture that prioritizes the employee and customer experiences. As a remote-first software company, we are relentlessly focused on living our core values. Please take a moment to reflect on whether you resonate with our company's core values and culture. If you believe you're ready to embark on a journey of delivering incredible customer experiences as a part of the Syncro team, then dive into the job details below!</p>
<p><b>
Core Values: </b>At Syncro we believe that companies with a strong, collaborative and inclusive culture perform better and provide a great working environment.
</p><p><b>Be Customer Obsessed: </b>Prioritize our customer's success and drive value for them</p>
<p><b>
Innovate with Agility:</b> Adapt, experiment and take risks</p>
<p><b>
Deliver Results: </b>Operate with urgency, focus and accountability</p>
<p><b>
Collaborate Openly: I</b>nclusivity of people, ideas and information</p>
<p><b>
Operate with Integrity: </b>Do the right thing through transparency and fairness</p>
<p><b>
Celebrates the Wins:</b> Illuminate accomplishments and recognize one another</p>
<p><b>
Benefits Quick Overview:</b></p><br>
<p></p>
<ul>
<li><b>Pay Range: </b>$22/H (USD)</li>
<li><b>Scheduled Shift:</b>
<ul><li>To Be Determined*
<ul><li>Training Time Requirement: Monday-Friday, 9am- 6pm (EST) for initial 6 weeks</li>
</ul></li></ul></li><li><b>Remote first:</b> We are the PIONEERS of &quot;work from home&quot; - remote work is all we have ever done and we do it well! Our team members are all over the globe working from home and striking an awesome balance in their lives.</li>
<li><b>Equity Appreciation Program:</b> Syncro offers an equity program that everyone participates in</li>
<li><b>Unlimited</b> <b>PTO</b>: With a 2 week annual minimum, Syncro wants you to take time when you need it.</li>
<li><b>401k Plan:</b> A hassle free plan with a 2.5% company match of your annual salary.</li>
<li><b>Health Insurance: </b>Syncro covers 95% of the monthly premiums for you and your dependents. Plus our plans have extremely low deductibles and out of pocket costs that don't sacrifice great coverage for you or your family anywhere in the US.</li>
<li><b>Parental Leave: </b>Up to 6 weeks paid parental leave so you can focus on the new addition to your family</li>
</ul>
<p><b>And more!:</b> Ask us about our other benefits like Pet Insurance, Flexible Spending Accounts, 100% employer paid Short Term Disability, and Ultra-Remote Work.</p>
<p><b>
The Opportunity:</b></p>
<p>
We are seeking a dynamic and motivated Technical Support Representative to provide initial assistance and troubleshooting to our partners. The ideal candidate will excel in multi-tasking and have a solid understanding of IT to handle customer inquiries, resolve common problems, and escalate complex issues to higher-level support. Key responsibilities include responding to calls, emails, and chat support, documenting issues, guiding customers through standard procedures, and ensuring customer satisfaction by delivering efficient and effective solutions. Additionally, this role involves collaborating closely with various departments to design solutions that address behavioral issues, support company growth, and enhance revenue recognition.</p>
<p><b>
What You'll Be Doing</b>:</p>
<ul>
<li>Providing exceptional customer support/technical support.</li>
<li>Gaining a deep understanding of our offered products.</li>
<li>Addressing customer inquiries and educating them on our product.</li>
<li>Providing Technical support via Telephone, Chat, and Email services.</li>
<li>Helping connect customers with our sales and development teams.</li>
<li>Manage multiple tasks in a fast-paced environment,</li>
<li>Be a part of creating our ever-expanding Knowledge Base.</li>
<li>Continuously train on new and upcoming product changes.</li>
<li>Proactively communicating with customers: if an issue is being held up, check in every 24 hours so stakeholders feel taken care of.</li>
<li>Helping the team keep a high level of customer happiness.</li>
<li>We're intentionally building a team with diverse skill sets, perspectives, and strengths, and there's plenty of opportunity to grow and make an impact.</li>
<li>Our needs span a wide range of skills, and we value team members who bring different strengths, curiosity, and a willingness to learn.</li>
</ul>
<p><b>What we're looking for:</b></p>
<ul>
<li>Technical Proficiency - proficient understanding of IT systems, Familiarity with support tools such as ticketing systems and remote desktop software.</li>
<li>You must be a self-driven, self-learner</li>
<li>Collaborative and driven to develop yourself and the team you're part of.</li>
<li>You have high compassion and you want to help all stakeholders.</li>
<li>Excellent communication skills &ndash; verbal, written and electronic. .Excellent verbal and written communication skills are crucial for accurately understanding and resolving customer issues</li>
<li>Exceptional phone presence and soft skills. Maintaining composure and patience when dealing with frustrated or upset customers. Upholding a professional demeanor and providing respectful and courteous service.</li>
<li>You care &mdash; which means a natural attention to detail and investment in customer success.</li>
<li>Self motivated with ability to think creatively to identify solutions for addressing customer needs.</li>
<li>Ability to multitask and prioritize in a fast paced environment. Efficiently managing time to handle multiple tickets or customer interactions without compromising quality</li>
</ul><ul><li>You're kind and wily (in a good way).</li>
<li>Accountable for upholding key performance metrics related to customer satisfaction, response times, and resolution times.</li>
<li>Handling high-pressure situations calmly and effectively, especially when dealing with challenging customers or technical problems.</li>
<li>Adaptability and Learning Agility - Willingness and ability to quickly learn new systems, technologies, and processes. Flexibility to adapt to changing work environments and customer needs, as well as a proactive attitude towards continuous improvement and self-development.</li>
<li>Understanding of MSP operations and service delivery models</li>
</ul>
<p><b>Must have skills:</b></p>
<ul>
<li>2-3 years of IT Technical Support experience</li>
<li>Firm understanding of RMM usage</li>
</ul>
<p><b>Nice to have skills:</b></p>
<ul>
<li>Scripting Experience</li>
<li>Quickbooks Experience</li>
<li>PSA (ticketing, invoicing, estimates and procurement systems)</li>
<li>Experience within our industry is a strong plus, including work with MSPs, as well as relevant experience outside the industry in software QA or related environments.</li>
</ul>
<p><b>Interview Process:</b></p>
<p>
At Syncro we believe in transparency and providing candidates with as much information as possible so you can make an informed decision during your job search. Below are the steps of the interview process you can expect:</p>
<ul>
<li>30m, Preliminary Screening with HR</li>
<li>1H, Tech Support Leadership Panel</li>
</ul>
<p>We value the opportunity to meet our potential team members face-to-face; therefore, a <b>live, in-person interview may be</b> a required final step before an offer is extended. Please note that this will include travel at Syncro's expense to do so. To ensure the integrity of our team, all successful candidates will also undergo a thorough <b>background and identity screening</b> during the onboarding process.</p>
<p><b>
AI Usage Policy for Interviews:</b></p>
<p>
We encourage candidates to use AI tools to help prepare for interviews, whether that means practicing responses, researching our company, or refining your resume. That said, during live interviews, we expect all answers and interactions to come directly from you without real-time help from AI or other tools. We are not looking for perfect answers. We are looking for honest insights, real experiences, and genuine communication so we can fairly and accurately get to know you.</p>
<p><b>
Company Details: </b>If you're curious about learning more about Syncro, read on and visit the links below.</p>
<p>
Syncro is a B2B SaaS company with a highly collaborative and creative team serving the Managed Services Provider (MSP) industry. Picture an MSP as a company's outsourced IT department - our platform empowers them with the tools and automation they need to run their businesses and supercharge their client services. Our goal is to empower our customers (we call them partners) to thrive through operational excellence. We're all about making it happen together!</p>
<p>
To see more about our product, and what it's like to work here at Syncro, check us out online:</p>
<ul>
<li><b>Website: </b>www.syncromsp.com</li>
<li><b>Glassdoor: </b>https://www.glassdoor.com/Overview/Working-at-Syncro-EI_IE4650167.11,17.htm</li>
<li><b>LinkedIn:</b> https://www.linkedin.com/company/syncromsp/mycompany/</li>
<li><b>Life at Syncro Instagram: </b>https://www.instagram.com/lifeatsyncro/</li>
</ul>
<p>Syncro is an equal opportunity employer. We are committed to creating an inclusive environment where all employees can thrive and do their best work, free from discrimination and harassment.</p></div>

Technical Support Representative

Wipro

<div>Job Description<p></p><div><div><ul><li><div><b><br>
</b><br>
</div></li></ul></div></div><div><div><div><div>Job Title: Business Analyst
</div></div></div></div><div><div><div><div>City: Tampa
</div></div></div></div><div><div><div><div>State/Province: Florida
</div></div></div></div><div><div><div><div>Posting Start Date: 4/10/26
</div></div></div></div><div><div><div><div>Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients&rsquo; most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
</div></div></div></div><div><div><div><div>Job Description:
<div><div><div><h2 class="jobSectionHeader"><b>Business Analyst
</b></h2></div><div><p><b>Businesss Analyst
</b></p><p><b>Tampa, FL (Onsite)<br>
</b></p><p></p><p><b>Job Description:
</b></p><ul><li>Acts as the interface between technology organization(s) and the end-user (requestor) as it relates to technology needs.
</li><li>Plans, conducts and directs the analysis of business needs that require resolution through custom application interfaces and/or other technical solutions.
</li><li>Assists in client specification and needs analysis, program interfaces between various applications, test interfaces, and the implementation of projects.
</li><li>Works directly with clients and internal customers to provide ongoing training, answer application questions, support user needs, and recommend solutions.
</li><li>Knowledge of Procure-to-Pay, Expense Management.
</li><li>Knowledge of agile process and scrum.
</li></ul></div></div></div></div></div></div></div><div><div><div><div>Mandatory Skills: Business Analysis .<br>
<p></p>Experience: 8-10 Years .<br>
<p></p>The expected compensation for this role ranges from $80,000 to $158,000 .<br>
<p></p>Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.<br>
<p></p>Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.<br>
<p></p>Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.<br>
<p></p>Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.</div></div></div></div></div><p></p>

Business Analyst

FEDITC, LLC

<div><div><div><i>FEDITC, LLC is a fast-growing business supporting DoD and other intelligence agencies worldwide. FEDITC develops mission critical national security systems throughout the world directly supporting the Warfighter, DoD Leadership, &amp; the country. We are proud &amp; honored to provide these services.
</i></div></div><div><div><b>Overview of position:</b></div></div><div><div>
FEDITC is seeking a <b>Cybersecurity Systems Analyst, Intermediate</b>, to work at <b>MacDill AFB</b>.</div></div><div><div><b>
A United States Citizenship and an active TS/SCI DoD Security Clearance is required to be considered for this position.</b></div></div><div><div>
Performs assessment and authorization coordination. Advises and assists the customer with Risk Management Framework (RMF) and develops a Plan of Action and Milestones for resolving network deficiencies in accordance with DODI 8510.01 and ICD 503. The duties of this task include assessing network compliance against controls listed in NIST 800-53 and creating A&amp;A packages. Performs assessment, compliance, and validation of IT systems to support the Cybersecurity program at USSOCOM, its Component Commands, TSOCs, and deployed forces. The Contractor shall execute a comprehensive assessment, compliance and validation of customer networks to ensure compliance with regulations and security and standards. The end goal is to ensure the integrity of customer systems by identifying and mitigating potential shortcomings and vulnerabilities. Advise USSOCOM, its Component Commands, TSOCs, and deployed forces on network and system risks, risk mitigation courses of action, and operational. Additionally, the Cybersecurity Systems Analyst should be able to perform security evaluations and vulnerability assessments using the DOD Assured Compliance Assessment Solution (ACAS), Nessus vulnerability scanning tool and Security Content Automation Protocol tool. Identify applicable STIGs and perform assessments using the Security Content Automation Protocol tool. The Cybersecurity Systems Analyst will liaison with network and system administrators to correct identified deficiencies. The Cybersecurity Systems Analyst will also scan (or review scans) for new systems and applications being introduced into the SOF environment, identify issues, and draft certification letters for the government. The contractor will liaison with the Site Integration Facility (SIF) to ensure systems and application meet the standards in the DISA Security Technical Implementation Guides (STIG). The Cybersecurity Systems analyst should be knowledgeable of cyber network defense tools such as end point security, SIEM, comply to connect, etc.</div></div><p>
</p><div><div><b>Responsibilities:</b></div></div><ul><li><div>
Tracks A&amp;A status of SIE governed ISs. Ensures these artifacts and documentation are available in the USSOCOM-chosen automated tool.
</div></li><li><div>Advises stakeholders on the adequacy of implementation of cybersecurity requirements.</div></li><li><div>
Provide DoD &amp; IC RMF subject matter expertise to USSOCOM, its Component Commands, TSOCs, deployed forces and their delegates, including other Contractors, and assist with the development and execution of the RMF program at USSOCOM, its Component Commands, TSOCs, and deployed forces.
</div></li><li><div>Maintain, track, and validate DISN, cloud and DIA connection approval packages, including those from USSOCOM, its Component Commands, TSOCs, and other subordinate organizations.
</div></li><li><div>Develop and maintain supporting documentation for new and existing networks, cloud environments, information systems and technologies as they are introduced into the SIE.</div></li><li><div>
Develop and review the A&amp;A of SIE networks, cloud environments, systems, services, telecommunication circuits, mobile devices, portable electronic devices, hardware, and software using the DoD &amp; IC RMF to obtain an Authority to Operate (ATO), Interim Authority to Test (IATT), or Authority to Connect (ATC).
</div></li><li><div>Perform risk and vulnerability assessments of IT and IS for authorization; prepare risk assessment reports for submission to the SCA and Authorizing Official/Designated Authorizing Official/Designated Accrediting Authority (AO/DAO/DAA) in accordance with DoD, DIA, USCYBERCOM, USSOCOM, Component Command, TSOC, and deployed forces&rsquo; policies, procedures, and regulations.
</div></li><li><div>Assist USSOCOM, its Component Commands, TSOCs and deployed forces with the enforcement of A&amp;A, as well as DoD, DIA, USSOCOM, Component Command, TSOC, and deployed forces&rsquo; connection standards for networks and systems.
</div></li><li><div>Track and maintain A&amp;A databases, web sites and tools to ensure that networks, systems and devices are properly documented and managed from a cybersecurity perspective.
</div></li><li><div>Track and report to higher headquarters organizations (e.g. USCYBERCOM, DIA) compliance with applicable Cybersecurity regulations and directives.
</div></li><li><div>Ensure timely notifications are made to responsible individuals and organizations in order to prevent lapses in accreditations (e.g., 30, 60, and 90 day notices).
</div></li><li><div>Develop and maintain an Information Security Continuous Monitoring (ISCM) Plan. This plan shall address ongoing awareness of information security, vulnerabilities, security controls, and threats to support organizational risk management decisions.
</div></li><li><div>Identify, assess, and advise on cybersecurity control compliance and associated risks.
</div></li><li><div>Coordinate with USCYBERCOM, DoD, DIA, NSA, DISA, and subordinate organizations to support the resolution of issues with security, A&amp;A, connection approvals, and waiver requests.
</div></li><li><div>Perform network, cloud, information systems, hardware, software and device security authorization and assessments, as well as the application and execution of policy, including project management support services.
</div></li><li><div>Validate the patching of systems, perform validation scanning, develop Plans of Action &amp; Milestone (POA&amp;Ms), and report as directed by applicable policies, procedures, and regulations.</div></li><li><div>
Provide subject matter expertise for COA development and the implementation of Cybersecurity mitigation strategies.
</div></li><li><div>Develop and implement required processes, procedures, and capabilities to mitigate vulnerabilities and weaknesses for software and hardware deployment.
</div></li><li><div>Identify, implement and validate continued effectiveness of key performance parameters and applied security measures.</div></li><li><div>
Perform analytics on cybersecurity posture and provide reports to the AO/DAO and applicable stakeholders as required per ISCM and AO/DAO direction.</div></li></ul><div><div><b>
Experience/Skills:</b></div></div><ul><li><div>
5+ years of progressive, relevant experience or equivalent combination of education and experience.
</div></li><li><div>Experience with the US Combatant Commands (USCENTCOM/USSOCOM) is desired.
</div></li><li><div>Technical background with system administration experience, architecture and engineering preferred
</div></li><li><div>Technical background in networking, identity management, Microsoft and Linux operating systems, database, and mobility
</div></li><li><div>Working knowledge of the RMF.
</div></li><li><div>Knowledge of the Telos Xacta or Enterprise Mission Assurance Support Services (eMASS) system is desired.
</div></li><li><div>Must have excellent communications skill (written and oral) and interpersonal skills.
</div></li><li><div>Knowledge and experience with DoD IA processes and policies (e.g., DODI 8510.01, NIST, CNSS and other cybersecurity policies, Chairman of the Joint Chiefs of Staff Manual (CJCSM) 65101.01, Incident Response and other IA policies).
</div></li></ul><div><div><b>Education:</b></div></div><ul><li><div>
BA/BS Degree</div></li></ul><div><div><b>
Certifications:</b></div></div><ul><li><div>
IAM Level II</div></li></ul><div><div><b>
Clearance:</b></div></div><ul><li><div><b>
Active TS/SCI clearance is required.</b></div></li><li><div>
Must be a US Citizen and pass a background check.</div></li><li><div>
Maintain applicable security clearance(s) at the level required by the client and/or applicable certification(s) as requested by FEDITC and/or required by FEDITC&rsquo;S Client(s)/Customer(s)/Prime contractor(s).</div></li></ul><div><div><i>
FEDITC, LLC. is committed to fostering an inclusive workplace and provides equal employment opportunities (EEO) to all employees and applicants for employment. We do not employ AI tools in our decision-making processes. Regardless of race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran. FEDITC, LLC. ensures that all employment decisions are made in accordance with applicable federal, state, and local laws. Our commitment to non-discrimination in employment extends to every location in which our company operates.</i></div></div></div>

Cybersecurity Systems Analyst, Intermediate

Gerdau North America

<div>
 <em>
  At Gerdau, we empower our people to grow, thrive, and make a difference&mdash;together. With a culture built on trust and teamwork, we offer meaningful work, continuous development, and opportunities to shape your future. We invite you to come work with us, where your contributions are valued, your voice is heard, and your career is forged with purpose
  <br/>
  <br/>
 </em>
 <strong>
  Location:
 </strong>
 Tampa, FL
 <br/>
 <br/>
 <strong>
  Job Summary:
 </strong>
 We seek a highly skilled and motivated Data Scientist / Analyst to join our Supply Chain business unit. The successful candidate will be crucial in leveraging data to improve timely business decisions and implement AI solutions across Sales and Operations Planning, Fulfillment, and Logistics.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Collect, analyze, and interpret large datasets to identify trends, patterns, and insights that drive business decisions.
  </li>
  <li>
   Develop and implement data models, algorithms, and AI solutions to optimize supply chain processes and improve operational efficiency.
  </li>
  <li>
   Collaborate with cross-functional teams, including marketing, IT, and customer service, to ensure seamless data integration and alignment with business goals.
  </li>
  <li>
   Create and maintain dashboards and reports for real-time visibility into key performance metrics and operational insights.
  </li>
  <li>
   Conduct data-driven analysis to support strategic initiatives and identify opportunities for process improvements.
  </li>
  <li>
   Work closely with stakeholders to understand business requirements and translate them into actionable data insights and AI solutions.
  </li>
  <li>
   Stay up to date with the latest advancements in data science, AI, and supply chain management to continuously enhance our capabilities.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's or master&rsquo;s degree in data science, Computer Science, Statistics, Supply Chain Management, or a related field.
  </li>
  <li>
   Proven experience as a Data Scientist or Data Analyst, preferably in a supply chain or logistics environment.
  </li>
  <li>
   Strong proficiency in data analysis tools and programming languages like Python, R, SQL, and data visualization tools like Tableau or Power BI.
  </li>
  <li>
   Experience with machine learning algorithms, AI frameworks, and statistical modeling techniques.
  </li>
  <li>
   Excellent problem-solving skills and the ability to work with complex datasets to derive meaningful insights.
  </li>
  <li>
   Strong communication and collaboration skills to work effectively with cross-functional teams and stakeholders.
  </li>
  <li>
   Ability to manage multiple projects and prioritize tasks in a fast-paced environment.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Skills
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  <br/>
 </strong>
 <ul>
  <li>
   Experience with supply chain management systems and ERP software.
  </li>
  <li>
   Knowledge of advanced analytics techniques and predictive modeling.
  </li>
  <li>
   Familiarity with cloud-based data platforms and big data technologies.
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   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Competitive salary and performance-based bonuses.
  </li>
  <li>
   Comprehensive health, dental, and vision insurance.
  </li>
  <li>
   Retirement savings plan with company match.
  </li>
  <li>
   Professional development opportunities and continuous learning.
  </li>
  <li>
   Collaborative and inclusive work environment.
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  Gerdau believes in equal employment opportunity related to all employees and applicants for employment. It is the policy of Gerdau that there will be no discrimination against any employee or applicant for employment on the basis of race, religion, color, national origin, citizenship, marital status, sex, age, sexual orientation, genetic information, gender identity, veteran status, disability, or other legally protected status. All external applicants must be legally eligible to immediately work in the country of hire without current or future sponsorship.
  <br/>
  <br/>
 </em>
 <em>
  If you are vision-impaired or have some other disability under the Americans with Disabilities Act / Accessible Canada Act or a similar law, and you wish to discuss potential accommodations related to applying for employment at Gerdau, please contact our Talent Acquisition Team at (866)-788-2798 or recruiting@gerdau.com
  <br/>
  <br/>
 </em>
</div>


Data Analyst

Holland & Knight LLP

<div>
 We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success.
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 <br/>
 <em>
  This position is based out of our global operations center in Tampa, FL.
  <br/>
  <br/>
 </em>
 <strong>
  General Description
  <br/>
  <br/>
 </strong>
 We are seeking a Business Analytics and Recognition Data Analyst to join our team! The Business Analytics and Recognition Data Analyst play a key role in supporting the firm&rsquo;s data driven marketing, recognition, and knowledge management initiatives. This position is responsible for the collection, validation, analysis, and strategic use of firm data that supports legal directories, accolades, survey submissions, and internal reporting. Working within the Marketing Department and collaborating, the analyst helps improve data governance, submission processes, and reporting through dashboards and analytics, while supporting knowledge management efforts that enhance firm visibility and strategic decision-making.
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 <strong>
  Key Responsibilities And Essential Job Functions
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  <br/>
 </strong>
 <ul>
  <li>
   Follow best practices to support submissions for publication, client, industry, and government surveys; as well as directory and award nominations, ensuring timely and accurate delivery.
  </li>
  <li>
   Support the calendaring of directory, publication, and survey submissions, implementing and improving the submission process for each unique publication, directory, survey, or accolade submission while helping improve submission workflows and documentation.
  </li>
  <li>
   Collect, maintain, and report on firm demographic, financial and operational data to support engagement, marketing, and other business professionals, including the development of dashboards and reporting tools using Microsoft Power BI or similar platforms.
  </li>
  <li>
   Perform data validation and quality control across submissions and internal datasets to ensure consistency, accuracy, and high-quality deliverables.
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  <li>
   Integrate and verify firm financial, client matter and HR Systems data while maintaining strict confidentiality and compliance with all Firm privacy guidelines, data retention standards, and Personally Identifiable Information (PII) requirements.
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  <li>
   Support development, integration and maintenance of firm submissions and experience databases under the direction of Business Analytics and Marketing leadership and in partnership with the Enterprise Project Management Office (EPMO) as well as other Business Services stakeholders
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  <li>
   Maintain documentation of declined opportunities or submissions to avoid, including rationale and historical context.
  </li>
  <li>
   Maintain and report firm data metrics and performance indicators, providing regular updates to Marketing, Engagement and Firm leadership.
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  <li>
   Stay abreast of the information needs, workflow and preferences of users and stakeholders in order to improve ease of access to information and best-in-class data support.
  </li>
  <li>
   Support the development of Business Analytics and Recognition Data training material, including show sheets and training manuals, ensuring accuracy of all instructional material.
  </li>
  <li>
   Help develop improved reporting of RFPs, surveys, directories, publications, accolades, and other submissions.
  </li>
  <li>
   Participate in Business Analytics and Recognition Data team meetings and collaborate across departments to promote centralized and accessible firm data.
  </li>
  <li>
   Assist in creating analytical reports in order to identify problems, opportunities, and potential solutions in day-to-day business functions.
  </li>
  <li>
   Work in collaboration with Marketing, Knowledge Management, Finance, Human Resources, IT, and Innovation teams to promote centralization of and easy access to data.
  </li>
  <li>
   Expected to maintain a regular and predictable work schedule and full attention to and engagement in work activities on behalf of the firm during business hours unless otherwise approved or required by applicable law.
  </li>
  <li>
   Special projects and duties as assigned.
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   <br/>
  </li>
 </ul>
 <strong>
  Required Skills
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  <br/>
 </strong>
 <strong>
  Data Analysis and Legal Knowledge Management
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  <br/>
 </strong>
 <ul>
  <li>
   Ability to analyze information, logically organize information, and integrate findings into work product.
  </li>
  <li>
   Attention to detail with high level of accuracy in data entry.
  </li>
  <li>
   Intermediate understanding of legal systems and concepts, with an awareness of the legal industry and current trends
  </li>
  <li>
   Experience with knowledge management, including some understanding of meta data's role in information organization.
  </li>
  <li>
   Experience analyzing and reporting on large data sets, with some ability to synthesize large quantities of data and to express complex concepts in a concise, business format.
  </li>
  <li>
   Experience building and maintaining legal taxonomies.
  </li>
  <li>
   Knowledge of data collection methods and competencies, including an understanding of information organization and collecting data towards decision making
  </li>
  <li>
   Critical evaluation skills, including the ability to assess the credibility, currency, and validity of information sources.
  </li>
  <li>
   Familiarity with APIs and data visualization tools
  </li>
  <li>
   Ability to adopt new technologies quickly, including AI‑enabled workflows and tools.
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   <br/>
  </li>
 </ul>
 <strong>
  Professionalism and Leadership
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  <br/>
 </strong>
 <ul>
  <li>
   Commitment to strong service values with the ability to exhibit sound professional judgment, discretion, strategic thinking, independent problem solving and accountability.
  </li>
  <li>
   Effective communication skills, including active listening, clear writing, professional speaking, cultural sensitivity, emotional intelligence, and civility.
  </li>
  <li>
   Experience with time management, including an understanding of prioritization towards team and organizational goals.
  </li>
  <li>
   Understanding of and proven commitment to relationship building, team building and collaboration
  </li>
  <li>
   Future-focused outlook with some experience engaging stakeholders towards surfacing and communicating problems, challenges, and opportunities.
  </li>
  <li>
   Self-awareness of knowledge gaps with personal effort toward continuing education
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  <li>
   Team-minded and diplomatic, with an engagement in mentorship and knowledge sharing
  </li>
  <li>
   Independently motivated
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   <br/>
  </li>
 </ul>
 <strong>
  Practical Skills
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  <br/>
 </strong>
 <ul>
  <li>
   Proficiency with Microsoft Office Suite, including Excel, Word, and PowerPoint, or Microsoft 365
  </li>
  <li>
   Experience with web-based database resources
  </li>
  <li>
   Experience editing information in SharePoint, ServiceNow, or similar.
  </li>
  <li>
   Ability to adapt and apply new technologies and workflows.
  </li>
  <li>
   Demonstrated stress management skills and effective prioritization of workload.
  </li>
  <li>
   Ability to adapt in a fast-paced, collaborative work environment.
  </li>
  <li>
   Basic troubleshooting skills with common IT issues involving access to databases and online content.
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   <br/>
  </li>
 </ul>
 <strong>
  Required Qualifications &amp; Education
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  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's Degree
  </li>
  <li>
   Minimum of 2 years legal, corporate, or industry data experience or survey submission experience required; preferably in a law firm setting or equivalent.
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   <br/>
  </li>
 </ul>
 <strong>
  Physical Requirements
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  <br/>
 </strong>
 <ul>
  <li>
   Ability to sit or stand for extended periods of time.
  </li>
  <li>
   Moderate or advanced keyboard usage.
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   <br/>
  </li>
 </ul>
 <strong>
  Benefits:
 </strong>
 Our goal is to promote a work environment in which individuals have access to the resources they need to be their best both professionally and personally, which includes resources that encourage individuals to focus on their health and well-being.
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 <br/>
 Below are the benefits we offer: comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners; life and AD&amp;D insurance; short and long term disability insurance; tax-advantaged accounts for health care expenses, including FSAs and HSAs; FSAs for dependent care; health advocacy services; behavioral health and counseling resources for all family members; 401(k); profit sharing; backup dependent care; senior care planning support; resources for individuals with development disabilities and their caregivers; and paid holidays and other paid time off, including paid leave for new parents.
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 <em>
  Holland &amp; Knight is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related conditions, transgender status, and sexual orientation), national origin, age, disability, genetic information, veteran status or any other factor prohibited by law.
  <br/>
  <br/>
 </em>
 <em>
  Applicants who are interested in applying for a position and require an accommodation during the process should contact
 </em>
 <em>
  ApplicantAccommodations@hklaw.com
 </em>
 <em>
  .
  <br/>
  <br/>
 </em>
 <em>
  Personal Information collected from applicants will be used for the purpose of processing the application throughout any recruitment or employment process, as well as inclusion in a personnel file. Categories of data collected may include name, address, phone numbers, email, Social Security Number, and signature. Holland &amp; Knight may collect further information if you consent to a background check. This includes criminal background, employment, and certifications. Please visit Legal Information Portal for Holland &amp; Knight LLP&rsquo;s privacy policies.
 </em>
</div>


Business Analytics and Recognition Data Analyst

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