assistant community manager

senior program manager Jobs in Atlanta United States

senior program manager

administrative assistant Jobs in Atlanta United States

administrative assistant

assistant director for public service & academic engagement Jobs in Atlanta United States

assistant to the chair i (school of interactive computing) Jobs in Atlanta United States

temporary community engagement program assistant

Atlanta Regional Commission

<div><div><div><h2 class="jobSectionHeader"><b>Job Description:</b></h2></div>
<div><p>The Atlanta Regional Commission (ARC) is the regional planning and intergovernmental coordination agency that focuses on issues critical to the region&rsquo;s success, including growth and development, transportation, water resources, services for older adults and workforce solutions. ARC is dedicated to unifying the region&rsquo;s collective resources to prepare the metropolitan area for a prosperous future. This is done through professional planning initiatives, the provision of objective information and the involvement of the community in collaborative partnerships.The ARC Community Development Department is seeking temporary six-month renewable contract support for the Community Engagement and Culture initiative within the Community Development Department. This hybrid position has working hours from 9 am &ndash; 5 pm, 3 days at the office, with some evening and weekend requirements. The ideal candidate for this position will possess strong skills in graphic communication of programs to different audiences; program and events support, coordination, and documentation including photos, audios, and videos; writing and proofreading content; and research and analysis of inclusive and culture-led community engagement programs, policies, and processes. In addition, experience with storytelling and art and culture is preferred. To be successful, candidates should have solid time management skills, ability to work independently and possess a desire to learn, overcome challenges, and solve problems.<br>
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<b>This temporary position is not eligible for benefits; working up to 20 hours per week.</b></p></div><br>
<div><h2 class="jobSectionHeader"><b>Essential Duties and Responsibilities:</b></h2></div>
<p></p><div><div><ul><li>Generates and develops graphic and written materials for programs within the group and the department that promotes inclusive engagement and community development.</li><li>
Supports all programs under the Community Engagement and Culture imitative with preparation and documentation including Community-Centered Design and Community Forums.</li><li>
Supports cultural events, activities, and programs that center the values and priorities of community members;</li><li>
Supports community meetings, forums, and events related to inclusive community engagement;</li><li>
Supports production of presentations to community members, partner organizations, and internal stakeholders related to inclusive community engagement;</li><li>
Performs other duties as assigned to support agency goals and objectives.</li></ul></div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Minimum Qualifications:</b></h2></div>
<p></p><div><div><ul><li>A Bachelor&rsquo;s degree in the arts, design, urban or regional planning, architecture, landscape architecture or related field.</li></ul></div><div>
OR</div><div></div><div><br>
<ul><li>
An equivalent combination of education and experience sufficient to successfullyperform the essential duties of the job such as those listed above, unless otherwise subjectto any otherrequirementsset forth inlaworregulation.</li></ul></div><div></div><div><b><br>
PREFERRED QUALIFICATIONS:</b></div><div><ul><li>
An equivalent combination of education and experience in design, proofreading, and community engagement sufficient to successfullyperform the essential duties of the job such as those listed above, unless otherwise subjectto any otherrequirementsset forth inlaworregulation.</li></ul></div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Required Knowledge, Skills, Abilities and Competencies:</b></h2></div>
<p></p><div><ul><li>Knowledge of arts and culture, community engagement, community development;</li><li>
Knowledge of cultural programming, and social equity best practices and strategies;</li><li>
Strong knowledge of Adobe Suite, specifically InDesign, Photoshop, and Illustrator, with some familiarity with CANVA;</li><li>
Ability to communicate and present information effectively, both verbally and in writing, to a broad variety of audiences;</li><li>
Ability to work as a part of a team and complete tasks to deadline with general instructions;</li><li>
Ability to work with diverse communities and populations;</li><li>
Ability to provide a high level of attention to detail;</li><li>
Ability to utilize communication and interpersonal skills as applied to interaction with coworkers, supervisors, the general public and others to sufficiently exchange or convey information and to receive work direction;</li><li>
Strong project management skills, including the ability to manage timelines, and reporting requirements;</li><li>
Strong communication (verbal and written) and interpersonal skills, including the ability to engage in public meetings, events, and forums;</li><li>
Excellent proofreading skills</li><li>
Proficient with computer and relevant software applications</li></ul></div><p></p>
</div><div></div><div><div><p><b>Additional Information</b></p><br>
<p></p>
<p><b>About ARC:</b></p>
<p>The Atlanta Regional Commission (ARC) is the regional planning and intergovernmental coordination agency that focuses on issues critical to the region&rsquo;s success, including growth and development, transportation, water resources, services for older adults and workforce solutions. ARC is dedicated to unifying the region&rsquo;s collective resources to prepare the metropolitan area for a prosperous future. This is done through professional planning initiatives, the provision of objective information and the involvement of the community in collaborative partnerships.</p>
<p><b>ARC Strategic Framework</b></p>
<p><b>Vision</b> &mdash; ONE great REGION</p>
<p><b>Mission Statement</b></p>
<p>The Atlanta Regional Commission fosters thriving communities for all within the Atlanta region through collaborative, data-informed planning and investments.</p>
<p><b>Our Goals</b></p>
<div><ul><li><b>Healthy, safe, livable communities</b> in the Atlanta metro area.</li></ul>
<ul><li><b>Strategic investments</b> in people, infrastructure, mobility, and preserving natural resources.</li></ul>
<ul><li>Regional services delivered with <b>operational excellence</b> and <b>efficiency</b>.</li></ul>
<ul><li><b>Diverse stakeholders engage</b> and take a regional approach to solve local issues.</li></ul>
<ul><li><b>A competitive economy</b> that is inclusive, innovative, and resilient.</li></ul>
</div>
<p><b>Our Core Values</b></p>
<p><b>Excellence</b> | A commitment to doing our best and going above and beyond in every facet of our work allowing for innovative practices and actions to be created while ensuring our agency&rsquo;s and our colleague&rsquo;s success.</p>
<p><b>Equity</b> | We represent a belief that there are some things which people should have, that there are basic needs that should be fulfilled, that burdens and rewards should not be spread too divergently across the community, and that policy should be directed with impartiality, fairness and justice towards these ends.</p>
<p><b>Integrity</b> | In our conduct, communication, and collaboration with each other and the region&rsquo;s residents, we will act with consistency, honesty, transparency, fairness and accountability within and across each of our responsibilities and functions.</p><br>
<p></p>
<p><b>Application Process:</b></p>
<p>The Atlanta Regional Commission is looking for individuals who enjoy working in a public service environment where the mission is to improve the quality of life for the citizens of the Atlanta region. ARC serves as a forum where leaders come together to discuss and act on issues of regionwide consequence, so it is important that our staff share the public entrepreneurial spirit that defines ARC.</p>
<p>As an Equal Opportunity Employer, ARC does not discriminate on the basis of race, color, age, national origin, sex, religion or disability.</p>
<p>For questions about recruitment, or to request a reasonable accommodation during the application, interview, or testing process, please contact ARC at 404-463-3100 or Human Resources via email at hr@atlantaregional.org.</p></div></div></div><p></p>
<br><div></div><div><div><div><p>This is a temporary role and does not offer any benefits.</p></div></div></div>

Temporary - Community Engagement Program Assistant

Robert Half

<div>
 We are looking for a proactive and detail-oriented Administrative Assistant to join our team in Atlanta, Georgia. This is a long-term contract position where you will play a key role in ensuring smooth day-to-day operations by providing essential administrative support. If you excel in organization, multitasking, and maintaining professionalism, we invite you to apply.
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 Responsibilities:
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 &bull; Oversee calendar management and scheduling, ensuring all appointments and meetings are organized efficiently.
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 &bull; Prepare and edit documents, presentations, and reports in a timely manner.
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 &bull; Coordinate meeting arrangements, including ordering supplies, setting up spaces, and managing follow-up tasks.
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 &bull; Maintain and organize both electronic and physical filing systems for easy access and retrieval.
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 &bull; Manage office inventory and handle the ordering of supplies to support operational needs.
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 &bull; Assist with special projects and departmental tasks as required, adapting to changing priorities.
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 &bull; Handle sensitive and confidential information with discretion and professionalism.
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 &bull; Respond to inbound calls and inquiries, ensuring prompt and courteous communication.
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 &bull; Perform receptionist duties, including greeting visitors and managing front desk operations.
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 &bull; Proven experience as an Administrative Assistant or in a similar role.
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 &bull; Proficiency in data entry and managing records with accuracy.
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 &bull; Strong organizational skills and attention to detail.
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 &bull; Ability to handle inbound calls professionally and efficiently.
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 &bull; Familiarity with administrative office procedures and practices.
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 &bull; Excellent communication skills, both verbal and written.
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 &bull; Ability to manage multiple tasks and deadlines effectively.
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 &bull; High level of discretion and integrity when handling confidential information.
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  Robert Half is the world&rsquo;s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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  Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
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  All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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  &copy; 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking &ldquo;Apply Now,&rdquo; you&rsquo;re agreeing to Robert Half&rsquo;s Terms of Use and Privacy Notice.
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Administrative Assistant

Robert W Woodruff Library Of The Atlanta University Center Inc

<div><p>Job Summary:</p><div>
The Assistant Director for Public Service and Academic Engagement provides senior-level operational and programmatic leadership for public services, instruction, campus engagement, and user experience at the Atlanta University Center (AUC) Robert W. Woodruff Library.</div><div></div><div><br>
Reporting to the Associate Library Director, this position oversees programming, instructional services, embedded librarianship initiatives, customer service standards, and engagement activities across Clark Atlanta University, Morehouse College, and Spelman College.</div><div></div><div><br>
The Assistant Director ensures that library services, librarians, and resources are strategically integrated into campus curricula, academic programs, and student success initiatives. The role also provides leadership oversight for engagement programming and labs within the Technology Design Studio, advancing innovative, technology-rich learning experiences aligned with institutional priorities.</div><div></div><div><br>
Provide direct supervision for librarians and professional staff within Public Services and Academic Engagement, including those responsible for instruction, programming, engagement initiatives, and Technology Design Studio labs. Establish performance expectations, conduct evaluations, and support professional development. Lead departmental planning, goal setting, and service assessment efforts.</div><div>
Foster a culture of service excellence, collaboration, accountability, and continuous improvement. Serve as a member of the Library&rsquo;s leadership team, contributing to strategic and operational decision-making.</div><div></div><h1 class="jobSectionHeader"><b><br>
Supervision Exercised: Student Success Team Lead, User Services Team Lead, Research and Reference Team Lead</b></h1><p></p><div><b><br>
Primary Duties and Responsibilities:</b></div><div><br>
</div><div><b>1. Public Services Leadership and Customer Experience</b></div><ul><li>
Oversee the coordination and assessment of public service operations, including research consultations, reference services, service desk operations, and user experience initiatives.</li><li>
Establish and monitor customer service standards to ensure consistent, equitable, and high-quality patron interactions.</li><li>
Analyze service data and user feedback to inform service design improvements and operational efficiencies.</li><li>
Establish, monitor, and maintain measurable performance indicators for public services, instruction, engagement, and lab utilization.</li></ul><div><b>
2. Instruction and Academic Integration</b></div><ul><li>
Provide strategic oversight for the Library&rsquo;s instructional program, ensuring alignment with the ACRL Framework for Information Literacy for Higher Education.</li><li>
Promote scaffolded, curriculum-integrated information literacy instruction across disciplines.</li><li>
Advance embedded librarianship models that integrate librarians into academic departments, first-year programs, general education curricula, and high-impact practices.</li><li>
Partner with faculty to co-design assignments, research instruction modules, and course-embedded learning experiences.</li><li>
Assess student learning outcomes related to information literacy and research competencies.</li></ul><div><b>
3. Programming and Engagement</b></div><ul><li>
Lead the development and implementation of programming that promotes research skills, digital literacy, scholarly communication, and academic success.</li><li>
Design engagement initiatives that increase visibility and utilization of library services and collections.</li><li>
Represent the Library in campus forums, academic councils, and cross-institutional initiatives.</li></ul><div><b>
4. Technology Design Studio and Learning Labs</b></div><ul><li>
Provide leadership oversight for engagement and instructional programming within the Technology Design Studio labs.</li><li>
Support innovative, technology-enhanced learning experiences that advance digital scholarship, creative inquiry, and applied learning.</li><li>
Ensure that lab programming aligns with instructional goals and complements academic curricula.</li></ul><div><b>
5. Campus Partnership and Embedded Services</b></div><ul><li>
Serve as a strategic liaison to academic departments, student success units, and campus leadership.</li><li>
Advance systematic integration of librarians, services, and research resources into curricula and campus initiatives.</li><li>
Develop sustainable partnership models that strengthen faculty engagement and student learning outcomes.</li></ul><p></p><div><b><br>
Minimum Qualifications</b></div><h1 class="jobSectionHeader"><b>
Educational/Training Requirements:</b></h1><div><ul><li>
Master&rsquo;s degree in Library and Information Science (MLIS) from an ALA-accredited institution.</li><li>
Minimum of 5&ndash;7 years of progressively responsible experience in an academic library.</li><li>
Demonstrated supervisory experience, including oversight of librarians and/or professional staff.</li><li>
Experience leading instruction programs aligned with the ACRL Framework.</li><li>
Experience developing engagement programming and campus partnerships.</li><li>
Demonstrated commitment to customer service excellence and user-centered service design.</li><li>
Strong analytical, organizational, and communication skills.</li></ul><p></p><div><b><br>
Preferred Qualifications</b></div><ul><li>
Experience managing or supporting makerspaces, digital labs, or technology-rich learning environments.</li><li>
Experience working within a consortium or multi-institutional academic environment.</li><li>
Demonstrated success implementing embedded librarianship models.</li><li>
Experience leading assessment initiatives tied to student learning outcomes.</li><li>
Experience working in an HBCU or mission-driven academic environment.</li></ul></div></div><p></p>

Assistant Director for Public Service & Academic Engagement

RPM Living

<div>Overview:
<div>
At RPM, we&rsquo;re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.</div><div></div><div><br>
</div><div></div>Position Summary:
<div>
The Assistant Community Manager greets prospects, processes applications, manages leases and renewals, handles rent collections and evictions, and promotes resident satisfaction and property visibility through effective communication and social media.</div>
Responsibilities:
<ul><li>Greet and qualify prospects professionally using guest cards in our Lead Management Software. Assist prospects with applications and deposits, adhering to company procedures and Fair Housing requirements</li><li>
Keep an updated availability report, process applications (including credit checks and rental history verification), submit them for the Community Manager's approval, and follow up with applicants on their status</li><li>
Show apartments and close sale, prepare them for move-ins, obtain new residents' signatures on paperwork, and provide community orientation</li><li>
Manage lease renewals, send renewal notices, handle move-outs based on lease terms, apply fees when necessary, and keep property management software updated with move-in/out and renewal data</li><li>
Manage rental collections, enforce lease terms, track fees, and initiate eviction when needed for financial compliance and revenue optimization</li><li>
Promote resident satisfaction and retention by promptly responding to complaints, questions, and requests and taking appropriate actions to resolve service issues</li><li>
Follow eviction procedures, including notice requirements, court representation, and facilitating proceedings as needed</li><li>
Conduct market research by surveying competing properties, implement outreach marketing, and update Radix (or equivalent) as needed</li><li>
Assist in maintaining an active and effective social media presence for the property to enhance visibility and engagement<br>
Completes all necessary paperwork for generating a lease, move-in, check-out, and other peak periods in a timely manner</li></ul>
Education and Experience:
<ul><li>High school diploma or GED; or 1-3 months of relevant experience, training, or a combination of education and experience</li><li>
At least one year of experience in customer service or apartment leasing. A background in accounting combined with customer service is also preferred</li><li>
Microsoft Office Suite, Project Management</li></ul>
Qualifications:
<div><b>
Physical Requirements:</b></div><ul><li>
May be required to sit for extended periods of time while working at a desk</li><li>
May be required to climb stairs</li><li>
Must be able to read documents, computer screens and data</li><li>
Must be able to hear and understand verbal communications in person and over the phone or computer</li><li>
May occasionally be required to lift or carry items such as files or office supplies weighing up to 20 pounds</li><li>
Must be able to operate a computer, keyboard, mouse and other office equipment</li></ul><div><b>
Work Environment:</b></div><ul><li>
This role is based on site and requires that the employee spend time outside with exposure to the elements.</li><li>
May require working in confined spaces, heights and potentially hazardous areas</li></ul><div></div><div><br>
This job title is associated with Assistant Manager, Assistant Property Manager, and/or Assistant Business Manager.</div>
Company Information:
<div>
Join RPM Living and experience exceptional benefits designed to enhance your life.</div><ul><li>
Weekly pay for all associates working onsite at an apartment community<br>
</li><li>
Comprehensive healthcare coverage available for all full-time, regular associates<br>
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Employer-paid employee assistance, mental health, and wellness programs<br>
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Ancillary benefits including critical illness, hospital indemnity, and accident insurance<br>
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401(k) with robust company match<br>
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Opportunities for professional development, career growth, and role-based learning plans<br>
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Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)<br>
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Paid time off plus floating holidays and volunteer days<br>
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Discounted Perks (Costco membership, movie tickets, health &amp; wellness, entertainment &amp; travel discounts)</li></ul><p></p><div><br>
Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires. A valid driver&rsquo;s license is preferred; candidates without a license will be provided a liability waiver.</div><div></div><div><br>
RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.</div><div></div><div><br>
RPM Living is an Equal Opportunity Employer.</div><div></div><div><br>
If you need assistance to fully participate in our application or interview process, please reach out through our website here and select &quot;Careers&quot; in the &quot;Choose a Topic&quot; dropdown menu.</div></div>

Assistant Community Manager

Cox Enterprises

<div>Cox Enterprises is hiring a Senior Executive Assistant. The Senior Executive Assistant, Environmental Advocacy and Marketing provides high-level executive support to the Senior Vice President, Environmental Advocacy and Marketing and the VP Brand Marketing enabling focus on enterprise strategy, leadership, and external engagement. This role operates as a trusted partner to the SVP and VP-anticipating needs, managing complex logistics, and ensuring readiness for high-stakes internal and external interactions across a global, highly visible portfolio. This position supports an executive whose work spans global advocacy campaigns, conservation partnerships, brand and content platforms, coalition leadership, and CEO- and Board-level engagement, requiring exceptional judgment, discretion, and organizational skill; and it supports a VP whose work spans multiple CEI functions from brand marketing, to travel and events.<br>
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<b>RESPONSIBILITIES:</b><br>
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Executive Support and Prioritization<br>
<ul><li>
Manage a complex and dynamic executive calendar, balancing internal leadership commitments, external partner engagement, and global forums.</li><li>
Anticipate scheduling conflicts and proactively propose solutions to protect executive priorities and focus.</li><li>
Serve as a trusted gatekeeper, ensuring time and attention are allocated to the highest-value activities.</li><li>
Meeting Preparation and Follow-Through</li><li>
Prepare meeting materials, background briefs, and talking points to ensure the SVP is fully informed and prepared.</li><li>
Track action items and commitments from meetings and ensure timely follow-up and closure.</li><li>
Coordinate with internal leaders and external partners to maintain momentum on key initiatives.</li></ul><br>
Travel and Logistics<br>
<ul><li>
Plan and manage complex domestic and international travel, including multi-stop itineraries and high-profile events.</li><li>
Coordinate logistics for conferences, convenings, and external engagements (e.g., forums, panels, coalition meetings).</li><li>
Ensure all travel and event details align with executive objectives and timing.</li><li>
Communication &amp; Coordination</li><li>
Manage communications on behalf of the SVP as appropriate, including correspondence with senior internal leaders and external stakeholders</li><li>
Partner closely with the Environmental advocacy program director to ensure alignment across scheduling priorities and execution</li><li>
Support coordination across environmental advocacy leadership and key enterprise partners</li></ul><br>
Discretion and Judgement<br>
<ul><li>
Handle sensitive, confidential information with the highest level of discretion and professionalism</li><li>
Exercise sound judgement in fast-moving situations, adapting quickly to changing priorities</li><li>
Understanding the nuances of support needed for high caliber external stakeholders</li></ul><br>
<b>
QUALIFICATIONS</b><br>
<ul><li>
6+ years of experience providing executive support to senior leaders in complex, high-visibility environments. A candidate with a Bachelor's Degree will have 2+ years of experience or a Master's Degree with generally 2 years of experience.</li><li>
Proven ability to manage competing priorities, anticipate needs, and operate with a high degree of independence.</li><li>
Exceptional organizational, communication, and problem-solving skills.</li><li>
High level of discretion, integrity, and professionalism.</li><li>
Comfort working across time zones and supporting global engagements.</li><li>
Proficiency with standard office and collaboration tools (e.g., calendar, travel, presentation support).</li></ul><br>
USD 81,400.00 - 122,000.00 per year<br>
<br>
<b>Compensation:</b><br>
<br>
Compensation includes a base salary of $81,400.00 - $122,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.<br>
<br>
<b>Benefits:</b><br>
<br>
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.<br>
<br>
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.</div>

Senior Executive Administrator

Truist

<div><p><b>The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.</b></p><p></p><p>
Need Help?</p><p></p><p><i>
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to </i><i>Accessibility</i><i> (accommodation requests only; other inquiries won't receive a response).</i></p><p></p><p><b>
Regular or Temporary:</b></p>
Regular<p></p><p><b>
Language Fluency: </b>English (Required)</p><p></p><p><b>
Work Shift:</b></p>
1st shift (United States of America)<p></p><h3 class="jobSectionHeader"><b>
Please review the following job description:</b></h3><p></p>
JOB SUMMARY<br>
The Head of Enterprise Fraud Risk Oversight is responsible for the design, enhancement, and governance of the enterprise-wide fraud risk oversight framework within the Second Line of Defense. This leader provides independent oversight, credible challenge, and strategic guidance to ensure fraud risks are appropriately identified, assessed, monitored, mitigated, and reported across the organization. The role oversees enterprise fraud risk governance programs&mdash;including fraud risk assessments, fraud risk appetite, key risk indicators, loss event analysis, and thematic risk insights&mdash;and ensures alignment with regulatory expectations and leading industry practices. This individual leads a team of fraud risk professionals focused on strengthening enterprise fraud risk management capabilities, driving effective challenge of first line fraud prevention and detection programs, and promoting a strong, transparent risk culture.<p></p><p><b>
Essential Duties and Responsibilities</b></p><p>
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.</p><p></p><p>
1. Lead the Enterprise Fraud Risk Oversight Program by establishing, maintaining, and enhancing the enterprise-wide 2LOD fraud risk framework, including risk assessment methodology, governance routines, monitoring, and independent oversight activities.</p><p>
2. Provide credible challenge to fraud prevention, detection, and investigation programs across the first line, ensuring controls are properly designed, effective, and aligned with enterprise risk appetite.</p><p>
3. Oversee internal and external fraud loss event analysis, including root‑cause identification, thematic assessments, emerging risks, and recommendations for control improvements.</p><p>
4. Serve as the enterprise fraud risk subject‑matter expert, advising business units and risk partners on inherent and residual risks, control sufficiency, and regulatory expectations.</p><p>
5. Promote and reinforce fraud risk awareness, including development and delivery of training, ongoing communication, and cross‑business engagement on fraud trends and risks.</p><p>
6. Continuously evaluate and enhance fraud oversight programs to ensure alignment with industry developments, technological advancements, regulatory guidance, and evolving fraud threats.</p><p>
7. Develop strong partnerships across business units, 2LOD risk disciplines, audit, legal, compliance, and technology to ensure coordinated oversight and effective escalation of fraud‑related issues.</p><p>
8. Drive a strong enterprise risk culture grounded in transparency, proactive escalation, ethical conduct, and disciplined risk management practices.</p><p>
9. Lead, develop, and mentor a high-performing team of fraud risk professionals, overseeing performance management, talent development, recruitment, and succession planning.</p><p>
10. Engage directly with the Board of Directors, Board Risk Committee, Executive Leadership, and Prudential Regulators by preparing and presenting enterprise fraud risk reporting, emerging risk analyses, program maturity assessments, and material issue escalations to support informed strategic decision‑making and governance.</p><p></p><p><b>
Qualifications</b></p><p><b>
Required Qualifications:</b></p><p>
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p></p><p>
1. Bachelor&rsquo;s degree in business, finance, risk management, analytics, or related field, or equivalent experience.
</p><p>2. Fifteen or more years of financial services experience with significant expertise in fraud risk management, operational risk, or financial crimes&ndash;related roles.
</p><p>3. Ten or more years of leadership experience, including management of professional staff.
</p><p>4. Demonstrated mastery of risk governance, oversight frameworks, regulatory expectations, and control evaluation methodologies.
</p><p>5. Experience establishing, transforming, or scaling enterprise oversight frameworks within a complex financial institution.</p><p>
6. Strong analytical and organizational skills with a proven ability to lead enterprise‑level oversight programs and evaluate complex risks.
</p><p>7. Excellent interpersonal and influence skills, with the ability to challenge constructively, negotiate outcomes, and engage effectively with senior executives.
</p><p>8. Exceptional written and verbal communication skills, with the ability to synthesize and present complex issues to executive and board‑level audiences.
</p><p>9. Proficiency with Microsoft Office and familiarity with risk data systems, reporting tools, and analytics capabilities.</p><p></p><p><b>
Preferred Qualifications:</b></p><p>
Master&rsquo;s degree in Business Administration, Risk Management, Financial Crimes, or related discipline. Professional certifications such as CAMS, CFE, CRCM, CFCS, or equivalent industry credentials. Experience interacting with federal regulatory agencies (FRB, OCC, FDIC) on fraud, operational risk, or enterprise risk‑related matters.</p><p></p><p><b>
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: </b>All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist&rsquo;s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist&rsquo;s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.</p><p></p><p><b><i>
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.</i></b></p><p></p><p>
EEO is the Law E-Verify IER Right to Work</p></div>

Head of Enterprise Fraud Risk Oversight

<div><p><b>The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.</b></p><p></p><p>
Need Help?</p><p></p><p><i>
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to </i><i>Accessibility</i><i> (accommodation requests only; other inquiries won't receive a response).</i></p><p></p><p><b>
Regular or Temporary:</b></p>
Regular<p></p><p><b>
Language Fluency: </b>English (Required)</p><p></p><p><b>
Work Shift:</b></p>
1st shift (United States of America)<p></p><div><b>
Please review the following job description:</b></div><p></p>
Provide timely and efficient completion of client transactions while maintaining accurate records and thorough proper handling of all monies assigned. Deliver superior quality service, identifying and understanding the client&rsquo;s financial needs. Cross-trained to support sales and service activities, with a particular focus on assisting with outbound calling and supporting Integrated Relationship Management (IRM) activities.<p></p><p>
ESSENTIAL DUTIES AND RESPONSIBILITIES<br>
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.<br>
1. Provide a distinctive client experience to ensure a consistent service level by engaging clients with smiling, facilitating courteous conversation, conducting both complex and standardized transactions while uncovering needs. Performs more complex transactions with assistance as necessary.<br>
2. Educate clients on digital, self-service solutions including ATMs, Online and Mobile banking to make banking easier and enhance their service experience.<br>
3. Support team sales process by participating in client outreach through outbound calls, checking for client offers, and identifying client needs or opportunities by fulfilling the need or referring the client to the appropriate branch team members or specialist.<br>
4. Understand the importance of Integrated Relationship Management (IRM) to ensure we seamlessly deliver Truist expertise and solutions for our clients&rsquo; unique needs.<br>
5. Participate fully in all components of the established Truist Retail Community Bank Leadership Routines.<br>
6. Commit to advancing individual and product knowledge to better serve consumer and business clients by attending sales, service and product knowledge meetings and all applicable training classes and web-based learning.<br>
7. Adhere to internal controls, operational procedures and risk management policies. Stays informed of all changes in policies and procedures to ensure compliance with current guidelines.<br>
8. Serve as secondary contact for new account openings and problem resolution, offering applicable products and services to clients and prospects. Handles proportionate volume of work based on branch demands.<br>
<br>
QUALIFICATIONS<br>
Required Qualifications:<br>
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<br>
1. High school diploma or equivalent education<br>
2. Two years of teller or cash handling or client service experience<br>
3. Six months of client relationship building or sales experience<br>
4. Excellent interpersonal and communication skills, including a desire to interact with clients and prospects<br>
5. Ability to master personal computer (PC) keyboard and software skills necessary for branch automation<br>
6. Ability to multi-task under time constraints<br>
7. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products<br>
8. Ability to travel to accommodate temporary staffing needs as required to include temporary assignment or locale changes<br>
9. Ability to work weekends and/or extended hours with occasional travel and overnights may be included<br>
<br>
Preferred Qualifications:</p><p>
1. One year of client relationship building or sales experience<br>
2. Knowledge of advanced or complex branch transactions, risk management and loss prevention<br>
3. Experience with sourcing and prospecting for new clients and client relationship building<br>
4. General understanding of bank operations, policies and procedures</p><p></p><p><b><br>
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: </b>All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist&rsquo;s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist&rsquo;s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.</p><p></p><p><b><i>
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.</i></b></p><p></p><p>
EEO is the Law E-Verify IER Right to Work</p></div>

Universal Banker - Tuxedo

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