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trade pro sales representative electrical

The Home Depot

<div>Position Purpose:
The Specialty Trades Pro Sales Representative works to build strong relationships with our Pro customers and executes a sales strategy to profitably grow sales for assigned accounts to support the organization's goals and increases the company's market share. This role requires advanced expertise in one or more designated specialty trade categories, enabling the delivery of high-level technical knowledge and tailored solutions to meet the unique needs of our professional customers. This role is responsible for managing the full sales cycle of a designated specialty trade portfolio, both existing and new, by identifying sales opportunities, managing a sales pipeline, and achieving assigned sales goals and gross margin targets. The Specialty Trades Pro Sales Representative drives sales growth by proactively prospecting and engaging both new and existing B2B customers through high outbound activity, including cold call, outreach initiatives. The Specialty Trades Pro Sales Representative is also responsible for negotiating projects, developing tailored, specialized trade solutions to meet customer needs, closing sales, and resolving issues effectively and in a timely manner. The Specialty Trades Pro Sales Representative must demonstrate deep knowledge of their assigned category and should be able to increase market share in the category, along with the ability to sell across multiple adjacent categories to fully support customer needs, portfolio growth, and collaboration with cross-functional partners.
Key Responsibilities:<ul><li>
10% - Customer Review and Development: Engage with sales leadership to review sales calls, provide specialty trade account insights and sales plan opportunities with manager. Participate in training sessions focused on product knowledge (including, but not limited to, building supplies, construction jobs, etc.), process improvements, and strategic initiatives. Provide SME guidance and technical trade training to the Pro Sales team to drive product knowledge and sales excellence.
</li><li>30% - Inbound Customer Engagement and Sales Growth: Resolve order and delivery issues with a professional support team, including tailored support for specialized trade issues. Resolve customer challenges by investigating problems and developing sustainable and scalable solutions in collaboration with the in-store Pro Sales teams and Pro Support team. Transact and tender, when necessary, with a professional support team. Follow-up on completed orders for feedback.</li><li>
60% - Outbound Customer Engagement and Sales Growth: Research accounts, identify key players and generate interest. Achieve prospecting and sales goals effectively and consistently by proactively adjusting to market changes, providing deep trade specific expertise to customers, closing sales, and achieving sales plan. Source new sales opportunities through ongoing prospecting via inbound lead follow-up and outbound warm/hot and cold calling. Drive incremental sales growth with assigned customer portfolio, leveraging trade specific expertise and cross-category selling. Execute sales strategy by introducing both new and existing customers to our current capabilities and , your industry knowledge, ensuring they understand how these solutions align with their specific needs. Strategically build and maintain strong customer relationships to foster long-term partnerships by understanding and anticipating customer needs, offering custom solutions while effectively communicating competitive strengths. Effectively communicate competitive strengths and develop strategic goals to acquire incremental business.</li></ul>
Direct Manager/Direct Reports:<ul><li>
Typically reports to Pro Sales Representative Manager</li><li>
This Position has no direct reports</li></ul> 
Travel Requirements:<ul><li>
Typically requires overnight travel less than 5% of the time.</li></ul> 
Physical Requirements:<ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> 
Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 
Preferred Qualifications:<ul><li>
Working knowledge of Microsoft Office Suite</li><li>
Demonstrated ability to collaborate and work effectively with cross-functional teams</li><li>
Demonstrated project management skills</li><li>
Excellent written and verbal communication skills</li><li>
4+ years of experience within relevant specialty trade industry (i.e. plumbing, electrical, paint, and/or HVAC, etc.) with specific experience in at least one of the following: product knowledge, installation, retail sales experience or inside/outside sales for specific trade.</li><li>
Construction experience - either practical on the job experience or sales within the construction industry</li><li>
Understanding and application of strategic sales planning to identify, target and execute plans for sales growth in their areas of expertise (electrical, plumbing, paint, construction methods, etc.)</li><li>
Proven inside sales or telephone sales experience</li><li>
Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers</li><li>
Highly motivated</li><li>
Experience working with Salesforce.com or similar CRM</li></ul>
 Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a High school diploma or GED.</li></ul> 
Preferred Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> 
Minimum Years of Work Experience:<ul><li>
3</li></ul> 
Preferred Years of Work Experience:<ul><li>
4</li></ul> 
Minimum Leadership Experience:<ul><li>
None</li></ul> 
Preferred Leadership Experience:<ul><li>
None</li></ul> 
Certifications:<ul><li>
None</li></ul> 
Competencies:<ul><li>
Action Oriented</li><li>
Collaborates</li><li>
Communicates Effectively</li><li>
Customer Focus</li><li>
Drives Results</li></ul></div>

Trade Pro Sales Representative - Electrical

<div>Position Purpose:
The Pro Sales Representative Manager is responsible for leading and developing a high-performing sales team of Pro Sales Representatives focused on driving revenue growth, expanding market share, and building strong relationships with B2B customers. This role ensures the team executes sales strategies aligned with Pro goals, manages a strong sales pipeline, and converts leads into profitable sales. The Pro Sales Representative Manager coaches, trains, and mentors the Pro Sales Representative team by fostering a results-driven culture while maintaining accountability for an assigned customer portfolio. This role requires understanding of competitive industry trends, proactive pipeline management, and strong cross-functional collaboration to support The Home Depot&rsquo;s Pro growth strategy. 
 
Key Responsibilities:<ul><li>
30% - Customer Engagement &amp; Relationship Management - Provide solutions and guidance to direct reports for customer resolution. Oversee and support Pro Sales Representatives in identifying new sales opportunities. Partner with Pro Sales Representative Sr. Manager to review sales calls, analyze account insights, and identify business opportunities. Serve as point of escalation for transaction and take partnership cross-functionally to ensure customer satisfaction.</li><li>
40% - Leadership &amp; Team Development Provide hands-on coaching, training, and mentorship in sales management and relationship building strategies. Foster a results oriented and customer focused culture that drives engagement and performance. Provide regular and timely performance feedback in order to improve and maintain team performance metrics. Recruit, develop, and lead a high-performing team of Pro Sales Representatives.</li><li>
30% - Operational Excellence - Troubleshoot operational challenges, identify process improvements, and coordinate training for direct reports. Oversee daily team operations, including workload distribution and ensuring service level quality. Track and analyze key performance metrics, including sales, gross margin, and customer engagement.</li></ul> 
Direct Manager/Direct Reports:<ul><li>
This Position typically reports to the Pro Sales Representative Sr. Manager</li><li>
This Position has 10-14 Direct Reports</li></ul>
Travel Requirements:<ul><li>
Typically requires overnight travel less than 5% of the time.</li></ul> 
Physical Requirements:
<ul><li>Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.</li></ul> 
Working Conditions:
<ul><li>Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul> 
Minimum Qualifications:<ul><li>
Must be 18 years of age or older</li><li>
Must be legally permitted to work in the United States</li></ul> 
Preferred Qualifications:
<ul><li>Working knowledge of Microsoft Office Suite</li><li>
Working knowledge of presentation software (e.g., Microsoft PowerPoint)</li><li>
Demonstrated ability to collaborate and work effectively with cross-functional teams</li><li>
Demonstrated project management skills</li><li>
Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers</li><li>
Excellent written and verbal communication skills</li><li>
Strong leadership skills with the ability to motivate and develop sales associates</li><li>
Experience working with Salesforce or similar CRM</li><li>
Ability to analyze sales data and implement strategies to improve team performance</li><li>
Understanding and application of strategic planning to identify, target and execute plans for sales growth in areas like building supplies, construction, and lumber</li><li>
Experience within relevant specialty trade industry (i.e. plumbing, electrical, paint, HVAC, etc.) - with specific experience in at least one of the following: product knowledge, installation, retail sales experience or inside/outside sales for specific trade</li><li>
Construction experience - either practical on the job experience or sales within the construction industry</li><li>
Understanding and application of strategic sales planning to identify, target and execute plans for sales growth in their areas of expertise (electrical, plumbing, paint, construction methods, etc.)</li></ul>
Minimum Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul> 
Preferred Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> 
Minimum Years of Work Experience:<ul><li>
4</li></ul> 
Preferred Years of Work Experience:
<ul><li>5</li></ul> 
Minimum Leadership Experience:
<ul><li>None</li></ul> 
Preferred Leadership Experience:
<ul><li>None</li></ul> 
Certifications:
None 
<ul><li>
</li></ul>Competencies:
<ul><li>Action Oriented</li><li>
Collaborates</li><li>
Drives Engagement</li><li>
Ensures Accountability</li><li>
Communicates Effectively</li><li>
Customer Focus</li><li>
Develops Talent</li><li>
Drives Results</li><li>
Manages Conflict</li></ul></div>

Trade Pro Sales Representative Manager - Electrical

Trade Pro Sales Representative - Plumbing

<div>Position Purpose:
The Manager, Pro Trade Credit &ndash; Trade Credit Services, leads the credit &amp; collections management for the Pro Trade Credit program. Focus is on developing and managing processes for the trade credit services team and customer support functions related to existing customer credit and collections management. This is including but not limited to, direct management of a credit operations team, development of credit underwriting and collection policies and processes, customer servicing functions, receivables management, development and adherence to compliance and reporting requirements, program operations and improvements, and loss mitigation and collections strategies. This role works cross functionally with internal and external partners (including Information Technology, Product Managers, Operations, Accounting, Compliance, third-party vendors, and others) to develop and implement a trade credit management functions and strategies that supports strategic initiatives.
This role requires strong team management, deep understanding of commercial credit underwriting and collections processes, call center and customer service functions, and the ability to effectively communicate and influence partners to support and execute solutions. 
 
Key Responsibilities:<ul><li>
20% - Collaboration - Work with Pro Operations, Accounting, and Controls to ensure program adherence to service and compliance/control related objectives.</li><li>
25% - Drives Results - Establish and assess financial and operational/quality results of collections and receivables management against predetermined goals. Determine appropriate team structures along with credit and collections strategies to achieve operationally established goals and objectives.</li><li>
30% - Plans &amp; Aligns - Manage the credit and collections processes, strategy, and support functions related to the commercial Pro Trade Credit program.</li><li>
25% - Strategic Mindset - Oversee the development and execution of underwriting and collections processes and performance. Utilize credit knowledge and people management skills to ensure proper program administration and support levels are met.</li></ul> 
Direct Manager/Direct Reports:<ul><li>
This Position typically reports to the Sr. Manager or Director, Pro Trade Credit</li><li>
This Position has 6 Direct Reports</li></ul>
Travel Requirements:<ul><li>
Typically requires overnight travel 5% to 20% of the time.</li></ul> 
Physical Requirements:
<ul><li>Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.</li></ul> 
Working Conditions:
<ul><li>Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul> 
Minimum Qualifications:<ul><li>
Must be at least 18 years old</li><li>
Must be legally permitted to work in the United States</li></ul> 
Preferred Qualifications:
<ul><li>Working knowledge of Microsoft Office Suite</li><li>
Demonstrated ability to collaborate and work effectively with cross-functional teams</li><li>
Ability to draw accurate conclusions from financial documentation</li><li>
Demonstrated project management skills</li><li>
Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers</li><li>
Excellent written and verbal communication skills</li><li>
3+ years&rsquo; experience in commercial trade credit management and/or supervisory capacity in credit servicing center and underwriting teams.</li><li>
Knowledge, Skills, Abilities and Competencies:</li><li>
An understanding and knowledge of the principles/disciplines of commercial underwriting and credit program administration.</li><li>
People and team management skills</li><li>
A strong grasp of credit and customer service/call center management skills. Able to manage/coordinate customer servicing levels. Understands how to structure and manage staffing, manage collections and effective receivables management relative to operational structure and servicing needs.</li><li>
Sound understanding of lien based lending and effective receivables management strategies.</li><li>
Ability to leverage data and analysis to craft a well-thought story and business case. Very strong communication skills to deliver business cases and gain support for process development and business strategies. Demonstrated decisiveness and sound decision-making skills.</li>
Able to think strategically about business problems and opportunities and to focus efforts on strategies that most closely support key company initiatives. 
<li>
 
</li></ul>Minimum Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> 
Preferred Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> 
Minimum Years of Work Experience:<ul><li>
6</li></ul> 
Preferred Years of Work Experience:
<ul><li>6</li></ul>
Minimum Leadership Experience:
<ul><li>3</li></ul> 
Preferred Leadership Experience:
<ul><li>3</li></ul>
Certifications:<ul><li>
None</li></ul> 
Competencies:
<ul><li>Decision Quality</li><li>
Collaborates</li><li>
Drives Engagement</li><li>
Ensures Accountability</li><li>
Plans and Aligns</li><li>
Communicates Effectively</li><li>
Customer Focus</li><li>
Develops Talent</li><li>
Drives Results</li><li>
Manages Conflict</li></ul></div>

Manager, Trade Credit

<div>
 Req179371
 
 
 
 Position Purpose
 
 
 
 The Analyst, Trade Credit Services position is responsible for processes associated with managing and servicing commercial credit customers associated with the Pro Trade Credit program. Managing and establishing credit lines, providing sound receivables management &amp; customer service, and supporting payments &amp; disputes resolution activities are critical to success in this role. The ability to analyze and solve problems associated with information related to customer, sales, and organizational needs is necessary to ensure accurate service levels are met while simultaneously meeting the financial goals of the organization.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 25% - Collections and Disputes Management - Develop and maintain accurate collection status records for all accounts. Recommend when accounts should be placed with outside agencies or attorneys for collection. Resolve customer discrepancies and/or disputes and effect collection of delinquent accounts. Recommend plans of action to resolve collection accounts and ensure timely &amp; accurate processing of payments.
 </li>
 <li>
 25% - Customer Service - Directly communicate with customers and internal sales associates or leadership related to credit &amp; collection matters verbally and in writing.
 </li>
 <li>
 25% - Drives Results - Ability to meet outlined operational goals and objectives associated with the role, and as part of an overall team.
 </li>
 <li>
 25% - Manage Credit - Ability to perform judgmental underwriting for commercial customers credit needs in a timely, secure, sound, and consistent ability. Manage receivables &amp; mitigate potential losses through sound credit management strategies &amp; execution.
 
 
 </li>
 </ul>
 
 Direct Manager/Direct Reports
 
 
 
 <ul>
 <li>
 This Position typically reports to the Area Supervisor Trade Credit Services
 </li>
 <li>
 This Position has up to 0 Direct Reports
 
 
 </li>
 </ul>
 
 Travel Requirements
 
 
 
 <ul>
 <li>
 Typically requires overnight travel less than 5% of the time.
 
 
 </li>
 </ul>
 
 Physical Requirements
 
 
 
 <ul>
 <li>
 Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.
 
 
 </li>
 </ul>
 
 Working Conditions
 
 
 
 <ul>
 <li>
 Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
 
 
 </li>
 </ul>
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 Must be 18 years of age or older
 </li>
 <li>
 Must be legally permitted to work in the United States
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Working knowledge of Microsoft Office Suite
 </li>
 <li>
 Excellent written and verbal communication skills
 </li>
 <li>
 Consumer &amp; Commercial Credit underwriting experience strongly preferred, but not required.
 </li>
 <li>
 Experience in Credit Risk Management or related field.
 </li>
 <li>
 Strong analytical skills with experience transforming data into actionable information.
 </li>
 <li>
 Exhibited ability to work independently.
 </li>
 <li>
 General knowledge of retail business, financial services industry, economy, and business trends.
 </li>
 <li>
 Manage and respond to requests for credit, processing applications using financial documents to analyze credit.
 </li>
 <li>
 Ensures adherence to Credit policy, guidelines, and regulatory requirements.
 </li>
 <li>
 Very strong communication skills, both verbal and written. Sound decision-making skills.
 </li>
 <li>
 Customer service and collections soft skills.
 </li>
 <li>
 Able to strategically analyze business problems and opportunities. Exhibited ability to work independently.
 
 
 </li>
 </ul>
 
 Minimum Education
 
 
 
 <ul>
 <li>
 The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
 
 
 </li>
 </ul>
 
 Preferred Education
 
 
 
 <ul>
 <li>
 The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
 
 
 </li>
 </ul>
 
 Minimum Years Of Work Experience
 
 
 
 <ul>
 <li>
 1
 
 
 </li>
 </ul>
 
 Preferred Years Of Work Experience
 
 
 
 <ul>
 <li>
 1
 
 
 </li>
 </ul>
 
 Minimum Leadership Experience
 
 
 
 <ul>
 <li>
 No previous leadership experience
 
 
 </li>
 </ul>
 
 Preferred Leadership Experience
 
 
 
 <ul>
 <li>
 No previous leadership experience
 
 
 </li>
 </ul>
 
 Certifications
 
 
 
 <ul>
 <li>
 None
 
 
 </li>
 </ul>
 
 Competencies
 
 
 
 <ul>
 <li>
 Action Oriented
 </li>
 <li>
 Collaborates
 </li>
 <li>
 Drives Engagement
 </li>
 <li>
 Communicates Effectively
 </li>
 <li>
 Customer Focus
 </li>
 <li>
 Drives Results
 </li>
 <li>
 Manages Conflict
 </li>
 </ul>
</div>

Analyst, Account Origination

ImpediMed

<div>
 
 
 POSITION SUMMARY
 
 
 
 The Clinical Sales Representative will be responsible for generating and qualifying leads, supporting the sales process, and delivering training and education to new and existing accounts&mdash;both remotely and in the field. This hybrid role blends sales hunting with clinical expertise to open new doors, support the sales team, and drive adoption within targeted market segments including Wellness, Medi-spa, Medi-gym, Medical weight loss, Concierge Medicine and Nutrition practices.
 
 
 
 
 
 
 PRIMARY DUTIES &amp; RESPONSIBILITIES
 
 (Essential Functions of the Position) include but are not limited to the following. Other duties may be assigned.
 
 
 
 Sales Development &amp; Lead Generation
 
 
 <ul>
 <li>
 Proactively identify, research, and reach out to potential customers within assigned segments Wellness, Medi-spa, Medi-gym, Medical weight loss, Concierge Medicine and Nutrition practices.
 </li>
 <li>
 Partner with the BDR team to qualify inbound leads and develop outbound strategies.
 </li>
 <li>
 Act as the first point of contact for prospects&mdash;conduct initial discovery calls to understand needs and determine fit.
 </li>
 <li>
 Maintain a strong pipeline of qualified opportunities for the sales team.
 </li>
 </ul>
 
 
 Sales Process Support
 
 
 <ul>
 <li>
 Collaborate closely with Territory Sales Managers to advance opportunities through the sales funnel.
 </li>
 <li>
 Participate in virtual and in-person product demonstrations.
 </li>
 <li>
 Provide clinical insight and case examples to strengthen the business case for SOZO.
 </li>
 </ul>
 
 
 Training &amp; Education
 
 
 <ul>
 <li>
 Deliver onboarding training for new accounts (remote and on-site as needed).
 </li>
 <li>
 Conduct refresher training and product education for existing customers to increase utilization and ROI.
 </li>
 <li>
 Support customers with workflow integration and best practices for patient engagement.
 </li>
 </ul>
 
 
 Market Development
 
 
 <ul>
 <li>
 Represent SOZO at trade shows, industry events, and targeted community outreach.
 </li>
 <li>
 Gather market intelligence and customer feedback to inform sales strategies and product development.
 </li>
 </ul>
 
 
 
 
 
 SUPERVISORY RESPONSIBILITIES
 
 
 <ul>
 <li>
 None
 </li>
 </ul>
 
 
 
 
 
 QUALIFICATION GUIDELINES
 
 
 
 
 
 Typical Knowledge, Skills, &amp; Abilities:
 
 
 
 <ul>
 <li>
 Self-starter with a hunter&rsquo;s mindset and a passion for prospecting.
 </li>
 <li>
 Skilled at building trust and credibility with both clinical and business decision-makers.
 </li>
 <li>
 Flexible and adaptable&mdash;able to pivot between sales and training needs quickly.
 </li>
 <li>
 Team-oriented, collaborative, and motivated by collective success.
 </li>
 <li>
 Knows how to open opportunities in emerging health and wellness markets
 </li>
 <li>
 Ability to understand the clinical value of innovative medical technology
 </li>
 </ul>
 
 
 
 
 
 MINIMUM EDUCATION, EXPERIENCE OR CERTIFICATIONS
 
 
 <ul>
 <li>
 2+ years in medical device sales, clinical specialist, or hybrid sales/clinical roles&mdash;experience in wellness, aesthetics, fitness, or weight loss markets a plus.
 </li>
 <li>
 Proven track record of lead generation and pipeline growth.
 </li>
 <li>
 Strong presentation skills (virtual and in-person) with ability to explain complex clinical concepts clearly.
 </li>
 <li>
 Comfortable with CRM tools, virtual meeting platforms, and basic data reporting.
 </li>
 <li>
 Willingness to travel as required (up to 30%).
 </li>
 </ul>
 
 
 
 
 
 WORK ENVIRONMENT &amp; PHYSICAL REQUIREMENTS
 
 
 
 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
 
 <ul>
 <li>
 
 Trave
 
 l: Position requires some business travel (including overnight and international) estimated up to
 
 30%
 
 and valid driver&rsquo;s license and valid passport.
 </li>
 <li>
 
 Physical Demand
 
 : Light physical effort. This job requires the employee to lift at least 15 lbs infrequently. This position may include considerable fieldwork, with possible exposure to physical and/or environmental hazards.
 </li>
 <li>
 
 Mental Demand
 
 : Moderate to high degree of concentration.
 </li>
 </ul>
 
 
 
 
 This position may require access to patient Protected Health Information (PHI) and may also involve access to electronic Protected Health Information (ePHI). Those in this position are required to comply with all final regulations including the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
 
</div>

Clinical Sales Representative

<div>Position Purpose:
The National Account Manager is a sales professional who is responsible for implementation of strategies and relationships with large strategic customers that utilize The Home Depot at a national level. This role manages national customers that have business based in the NAM's region. This position has the ability to identify current buying cycles as well as future buying opportunities in an effort to show year over year portfolio growth. The NAM should have the ability to develop relationships and create a large support network within the organization. Communication with executive leadership of large corporations with a multi-state footprint is essential. 
Key Responsibilities:<ul><li>
40% Schedule and complete sales calls with portfolio customers to drive sales growth and solution implementation. Educate customers on the services and products offered by The Home Depot. Address customer issue's and queries in a timely manner.</li><li>
25% Establish strategic relationships, demonstrate strong customer service and effective management of portfolio accounts.</li><li>
25% Work with Director Outside Sales and National Pro Managers on lead development, account management and category sales drivers.</li><li>
10% Conduct coaching and training of Pro field associates on pro processes and drive store level implementation of national customer solutions.</li></ul> 

Direct Manager/Direct Reports:<ul><li>
This position reports to Director Outside Sales</li><li>
This positon has 10+ Direct Reports</li></ul> 

Travel Requirements:<ul><li>
Typically requires overnight travel more than 50% of the time.</li></ul> 

Physical Requirements:<ul><li>
Most all of the time is spent sitting in the same position or standing/walking or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds).</li></ul> 

Working Conditions:<ul><li>
Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.
</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 

Preferred Qualifications:<ul><li>
Strong written and verbal communication skills</li><li>
Project Management experience</li><li>
Microsoft Office knowledge</li><li>
Knowledge of CRM tools</li></ul> 

Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> 

Preferred Education:<ul><li>
No additional education</li></ul> 

Minimum Years of Work Experience:<ul><li>
5</li></ul> 

Preferred Years of Work Experience:<ul><li>
No additional years of experience</li></ul> 

Minimum Leadership Experience:<ul><li>
None</li></ul> 

Preferred Leadership Experience:<ul><li>
None</li></ul> 

Certifications:<ul><li>
None</li></ul> 

Competencies:<ul><li>
Outside Sales experience</li><li>
Ability to implement sales strategies and create effective sales presentations</li></ul></div>

National Account Manager

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