operations manager

development manager

planning manager

recruitment manager

sports events manager

training manager

Foundever

<div>
 Foundever&trade; is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we&rsquo;re the team behind the best experiences for +800 of the world&rsquo;s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
 
 
 Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX.
 
 
 
 Position Overview
 
 
 
 The Training Manager is responsible for leading the end-to-end training function for a large US-based telecom program within the contact center. This role ensures that all new hires, existing staff, and leadership are equipped with the knowledge, skills, and tools needed to deliver an exceptional customer experience. The Training Manager will oversee training strategy, implementation of large-scale projects, curriculum development, and continuous performance improvement.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Training Strategy &amp; Program Management
 </li>
 <li>
 Develop and implement training strategies aligned with client requirements and business goals.
 </li>
 <li>
 Lead large-scale training projects including new account implementations, pilot programs, client migrations, and wave launches.
 </li>
 <li>
 Conduct needs assessments to identify training gaps and propose actionable solutions.
 </li>
 <li>
 Create training plans, timelines, and resource allocation for large groups (new hire batches, cross-training, upskilling).
 </li>
 <li>
 Training Operations Management
 </li>
 <li>
 Oversee daily training operations across multiple classes (virtual or onsite).
 </li>
 <li>
 Ensure training delivery quality, classroom performance, and readiness metrics are met.
 </li>
 <li>
 Design and maintain training reports, dashboards, and performance trackers.
 </li>
 <li>
 Coordinate with Workforce, Operations, and Recruitment to align training schedules with staffing requirements.
 </li>
 <li>
 Curriculum Development &amp; Content Quality
 </li>
 <li>
 Develop, customize, and update training materials (modules, SOPs, e-learning, assessments).
 </li>
 <li>
 Ensure materials comply with US telecom processes, tools, and compliance requirements.
 </li>
 <li>
 Partner with Quality and Ops to align training with performance gaps and customer pain points.
 </li>
 <li>
 People Leadership
 </li>
 <li>
 Manage a team of Trainers, Training Supervisors/Leads, and SMEs.
 </li>
 <li>
 Provide coaching, performance reviews, and professional development plans.
 </li>
 <li>
 Ensure training teams adhere to instructional best practices and facilitation standards.
 </li>
 <li>
 Stakeholder Management
 </li>
 <li>
 Act as the main point of contact for US clients, internal leaders, and cross-functional partners.
 </li>
 <li>
 Participate in client calls, business reviews, calibration sessions, and implementation planning meetings.
 </li>
 <li>
 Present training results, insights, and recommendations to leadership.
 </li>
 <li>
 Performance &amp; Continuous Improvement
 </li>
 <li>
 Analyze training performance metrics (Knowledge checks, NPS, nesting performance, ramp KPIs).
 </li>
 <li>
 Translate insights into action plans to improve classroom effectiveness and post-training outcomes.
 </li>
 <li>
 Drive initiatives to improve first-call resolution, customer satisfaction, quality scores, and operational readiness.
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 Minimum 7&ndash;9 years of experience in BPO or Call Center training roles.
 </li>
 <li>
 At least 2&ndash;3 years leading training teams or managing training projects.
 </li>
 <li>
 US account experience is mandatory.
 </li>
 <li>
 Telecom experience is mandatory (wireless, broadband, mobility, or cable services preferred).
 </li>
 <li>
 Strong background in training delivery, adult learning principles, and instructional design.
 </li>
 <li>
 Proven expertise in managing large-scale training projects or new account launches.
 </li>
 <li>
 Excellent communication, presentation, and stakeholder management skills.
 </li>
 <li>
 Ability to work in fast-paced, high-volume environments.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience working with global clients.
 </li>
 <li>
 Certification in training, facilitation, or project management (e.g., COPC, Train-the-Trainer, PMP).
 </li>
 <li>
 Knowledge of LMS systems and digital learning tools.
 </li>
 <li>
 Strong analytical and reporting skills.
 
 
 </li>
 </ul>
 
 Work Location
 
 
 
 <ul>
 <li>
 Based in Egypt (Nasr City / Maadi depending on your operations).
 </li>
 <li>
 Flexibility to work US hours
 
 
 </li>
 </ul>
 
 What Success Looks Like
 
 
 
 <ul>
 <li>
 Smooth execution of training waves and implementations.
 </li>
 <li>
 High-quality training delivery and improved agent performance.
 </li>
 <li>
 Strong partnership with operations and clients.
 </li>
 <li>
 Ready and scalable training function that supports business growth.
 </li>
 </ul>
</div>

Training Manager - US & Telecom Exp

Enova by Veolia

<div>
 
 
 
 Job Purpose
 
 
 
 
 The Learning &amp; Development Assistant Manager will lead the end-to-end design, delivery, and improvement of leadership programs, soft skills, and management capabilities development programs. You&rsquo;ll handle the full cycle: identify gaps, scope solutions, create or curate content, facilitate live and virtual sessions, manage digital learning tools, and track impact. You&rsquo;ll also coordinate compliance and other mandatory training &amp; stakeholder collaboration. The role blends hands-on delivery along seeking continuous improvement.
 
 
 
 
 
 
 
 Key Accountabilities
 
 
 
 <ul>
 <li>
 Conduct training needs assessments using surveys, interviews, and performance data.
 </li>
 <li>
 Identify skill, behavior, and knowledge gaps and prioritize solutions.
 </li>
 <li>
 Partner with department heads and leaders to align learning with business goals.
 </li>
 <li>
 Design, develop, and update leadership, management, and professional development programs using blended delivery (eLearning, instructor-led, virtual, coaching, stretch assignments).
 </li>
 <li>
 Create or curate materials: presentations, facilitator guides, participant resources, manuals, job aids, e-learning modules, microlearning.
 </li>
 <li>
 Build structured development pathways for managers and high-potential talent.
 </li>
 <li>
 Integrate external content or provider offerings where relevant.
 </li>
 <li>
 Design and run leadership development initiatives that build behavioral discipline and strategic capability.
 </li>
 <li>
 Match executives and high-potential employees with appropriate programs, coaches, mentors, and stretch roles.
 </li>
 <li>
 Co-create and manage executive development offerings with internal teams and external providers.
 </li>
 <li>
 Facilitate workshops, virtual sessions, cohort programs, and group discussions.
 </li>
 <li>
 Encourage practical application and peer learning; provide light coaching where appropriate.
 </li>
 <li>
 Administer and update the LMS; organize curricula and learning paths.
 </li>
 <li>
 Upload and refresh content to keep catalogs current and relevant.
 </li>
 <li>
 Monitor usage, resolve user issues, and improve learner experience.
 </li>
 <li>
 Assign, schedule, and track compliance and other mandatory training courses.
 </li>
 <li>
 Maintain accurate completion records and follow up on gaps.
 </li>
 <li>
 Develop and deliver dashboards and reports on participation, completion, engagement, and impact.
 </li>
 <li>
 Collect and analyze feedback and assessment results.
 </li>
 <li>
 Make data-driven recommendations and iterate programs to improve effectiveness and adoption.
 </li>
 <li>
 Build strong relationships with internal stakeholders, external vendors, and learning partners.
 </li>
 <li>
 Collaborate cross-functionally to ensure alignment and resource support.
 </li>
 <li>
 Reflecting the company&rsquo; image in the best way that is aligned with Enova&rsquo;s standards.
 </li>
 <li>
 Working in an efficient, effective, and productive manner
 </li>
 <li>
 Performing other duties related to the job as assigned by the immediate manager
 </li>
 <li>
 Perform other related duties or assignments as directed.
 </li>
 <li>
 Apply research-based learning principles and inform learner progress and success in learning environments
 </li>
 <li>
 Develop and maintain targeted learning assessments to measure key outcomes
 </li>
 <li>
 Align with cross-functional teams to effectively contribute to learning development
 </li>
 <li>
 Contributing to all engagement activities and assisting with the planning and communications of major events
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications, Experiences, &amp; Skills
 
 
 
 <ul>
 <li>
 Bachelor's degree in Human Resources or a related field. Master's degree preferred.
 </li>
 <li>
 Proficient in the use of learning management systems (LMS) and other learning technologies.
 </li>
 <li>
 Strong understanding of adult learning principles, talent management frameworks, and performance management systems.
 </li>
 <li>
 Certifications in Instructional Design and Training Delivery are a plus.
 </li>
 <li>
 Proficient with Data visualization tools e.g., PowerBI
 </li>
 <li>
 Arabic speaking is a must
 </li>
 <li>
 8+ years of experience in learning and development or talent management field
 </li>
 <li>
 Learning and Development Expertise
 </li>
 <li>
 Instructional Design and Content Development
 </li>
 <li>
 Training Delivery and Facilitation
 </li>
 <li>
 Learning Technology and Tools
 </li>
 <li>
 Evaluation and Continuous Improvement
 </li>
 <li>
 Stakeholder Management and Collaboration
 </li>
 <li>
 Compliance and Quality Assurance
 </li>
 <li>
 Knowledgeable of HR principles.
 </li>
 <li>
 Excellent MS Office skills.
 </li>
 <li>
 Excellent communication, presentation, and facilitation skills.
 </li>
 <li>
 Proven project management and organizational abilities.
 </li>
 <li>
 Ability to work collaboratively with cross-functional teams and stakeholders.
 </li>
 <li>
 Strong interpersonal skills.
 </li>
 <li>
 Content development and design
 </li>
 <li>
 Instruction Design
 </li>
 <li>
 Product management
 </li>
 <li>
 Project Management Skills
 </li>
 <li>
 Cross Functional Skills
 </li>
 <li>
 Decision Making
 </li>
 <li>
 Capability to lead and influence a team
 </li>
 </ul>
</div>

Assistant Learning and Development Manager (Dubai based)

Cleopatra Hospitals Group

<div>
 
 
 Core Responsibilities: -
 
 
 
 
 
 
 
 Operational &amp; Functional Excellence: -
 
 
 <ul>
 <li>
 Collect and analyze the annual Training Needs Assessment (TNA) from all hospitals to identify skill gaps and development priorities.
 </li>
 <li>
 Consolidate and analyze data from multiple sources to support leadership development and succession planning.
 </li>
 <li>
 Manage and communicate the monthly and annual training calendar.
 </li>
 <li>
 Manage the Learning Management System (LMS) and training ticketing system, ensuring accuracy of data, records, and user engagement.
 </li>
 <li>
 Manage the training invoices cycle, ensuring proper documentation, accuracy, and timely processing.
 </li>
 </ul>
 
 
 People &amp; Collaboration: -
 
 
 <ul>
 <li>
 Coordinate all logistical arrangements for internal and external training programs, including venue booking, equipment setup, catering, and training material preparation.
 </li>
 <li>
 Collaborate with the HR Operations team to finalize attendance, validate participation, and track absence reasons.
 </li>
 <li>
 Manage the end-to-end process for external student training programs.
 </li>
 </ul>
 
 
 Customer, Patient &amp; Stakeholder Focus
 
 
 <ul>
 <li>
 Ensure training solutions address the real performance and capability needs of hospital departments and clinical/non-clinical functions.
 </li>
 <li>
 Provide timely and professional communication of training plans, updates, invitations, and guidelines to all stakeholders.
 </li>
 </ul>
 
 
 Compliance, Safety &amp; Continuous Improvement: -
 
 
 <ul>
 <li>
 Ensure full compliance with internal L&amp;D policies, certification processes, training documentation standards, and accreditation requirements.
 </li>
 <li>
 Analyze all evaluation data to measure training effectiveness, impact, and ROI and recommend improvements.
 </li>
 <li>
 Maintain proper filing and documentation practices, including scanning and sending certificates to the personnel team for record-keeping.
 </li>
 </ul>
 
 
 Requirements: -
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration, or related field.
 </li>
 <li>
 Certified training or diploma in L&amp;D is preferred.
 </li>
 </ul>
 
 
</div>

Training Specialist

Sanofi

<div>
 
 
 
 About Sanofi:
 
 
 
 
 
 
 
 We&rsquo;re an R&amp;D-driven, AI-powered biopharma company committed to improving people&rsquo;s lives and delivering compelling growth. Our deep understanding of the immune system &ndash; and innovative pipeline &ndash; enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people&rsquo;s lives.
 
 
 
 
 
 
 
 About the job
 
 
 
 
 
 
 
 Job Purpose
 
 
 
 
 
 
 The MCO Learning &amp; Development Lead delivers high-quality, locally relevant learning programs tailored to specific market needs. They work in close collaboration with global teams to adapt and execute learning strategies, ensuring cultural relevance and regulatory alignment. The Local L&amp;D Lead supports both the facilitation and operational aspects of training, acting as a bridge between global content and local execution. The MCO Local L&amp;D Lead plays a key role for local product launches, onboarding &amp; certification, and capability initiatives, translating business goals into impactful learning programs while meeting compliance and audit standards.
 
 
 
 
 
 
 
 
 
 
 
 JOB DUTIES AND RESPONSIBILITIES
 
 
 <ul>
 <li>
 Qualified trainer who can deliver specific learning programs that are F2F (ILT) or virtual trainings (vILT) and certify customer facing employees
 </li>
 <li>
 Customizes learning programs to local requirements with support and in close collaboration with GLS, including adapting to local standards, norms and cultural aspects and overseeing translations
 </li>
 <li>
 Gathers local needs and compiles feedback to inform updates / content creation
 </li>
 <li>
 Accountable to ensure end-to-end training execution: facilitation of trainings and all logistics are properly arranged for each training session, including survey or attendance tracking when needed
 </li>
 <li>
 Ensures localization of onboarding and certification, workflows, glossaries, and style guides for consistency
 </li>
 <li>
 Supports and informs relevant stakeholders on new learning objects to keep our
 
 
 Global Customer Facing Resource Library
 
 
 relevant and updated
 </li>
 <li>
 Accountable to ensure training performance improvement and business impact. Reports and final KPIs standardized will be provided by Global Learning, corrective actions will be led locally.
 </li>
 <li>
 Engages with regional L&amp;D teams, vendors, translators, and compliance/legal teams across countries
 </li>
 </ul>
 
 
 
 
 
 About you
 
 
 
 
 
 
 
 
 Education:
 
 Bachelor's degree in business, life sciences, or a related field
 
 
 
 Basic Qualifications
 
 
 <ul>
 <li>
 
 Experienced L&amp;D Leader
 
 with hands-on experience similar role for French speaking country (Algeria, Morocco, Tunisia...)
 </li>
 <li>
 
 Minimum relevant years of experience:
 
 Experience in pharma: more than 5 years. Experience in L&amp;D: more than 2-3 years
 </li>
 <li>
 
 Language
 
 : Fluent in French and English (spoken and written)
 </li>
 <li>
 
 Degree
 
 : Bachelor&rsquo;s Business or relevant degree
 </li>
 <li>
 
 Cultural Competence:
 
 Understanding the local language and cultural norms
 </li>
 <li>
 
 Stakeholder Management:
 
 Partnering with stakeholders, vendors, and local teams
 </li>
 <li>
 
 Communication:
 
 Localizing onboarding materials and style guides
 </li>
 <li>
 
 Project Management:
 
 Manage training logistics and deployment plans
 </li>
 <li>
 
 Facilitation:
 
 Skilled in delivering engaging training sessions
 </li>
 <li>
 
 Technology Proficiency:
 
 Using learning platforms and tools effectively
 </li>
 </ul>
 
 
 
 
 Why choose us?
 
 <ul>
 <li>
 &bull; Ready to push the limits of what&rsquo;s possible? Join Sanofi in one of our corporate functions and you can play a vital part in the performance of our entire business while helping to make an impact on millions around the world.
 </li>
 <li>
 Make your work count by supporting a company that brings life-changing treatments to millions &mdash; and is committed to doing right by patients, communities, and the planet.
 </li>
 <li>
 Drive progress from within by helping simplify, scale, and modernize how a global biopharma business delivers smarter, faster, and more sustainably.
 </li>
 <li>
 Support teams across science, medicine, and operations by building better systems, shaping bold strategies, and enabling innovation at speed.
 </li>
 <li>
 Make an impact across borders and functions, collaborating with leaders to turn complex challenges into real-world solutions.
 </li>
 <li>
 Advance your career through stretch roles, cross-functional moves, and development opportunities designed to match your ambition.
 </li>
 <li>
 Thrive in inclusive, high-performing teams where every role matters and every voice helps shape what&rsquo;s next
 </li>
 </ul>
 
 
</div>

Africa MCO L&D Lead - French Speaker

Dyninno Group

<div>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Develop and implement the company&rsquo;s Learning &amp; Development strategy in alignment with business priorities, talent needs, and organizational goals.
 </li>
 <li>
 Conduct training needs assessments using job analysis, performance reviews, skill-gap assessments, and close collaboration with business managers and HRBPs.
 </li>
 <li>
 Develop, implement, and continuously update a competency framework that supports consistent recruitment, promotion, and career development decisions.
 </li>
 <li>
 Design, curate, and oversee high-impact learning programs, including onboarding, leadership development, and soft skills.
 </li>
 <li>
 Ensure all training content is modern, engaging, and aligned with adult learning principles and instructional design methodologies.
 </li>
 <li>
 Manage the Learning Management System (LMS): course setup, user experience, reporting, and e-learning library development.
 </li>
 <li>
 Introduce digital learning solutions, micro-learning, and hybrid learning models to support scalable development.
 </li>
 <li>
 Design, implement, and manage assessment centers and talent evaluation tools to assess competencies, identify high-potential employees, and support succession planning.
 </li>
 <li>
 Conduct individual feedback sessions with participants and managers to create personalized and actionable development plans.
 </li>
 <li>
 Partner with business leaders to design role progression maps, and structured development tracks across different functions.
 </li>
 <li>
 Measure the effectiveness of L&amp;D programs using data-driven methods (post-training evaluations, performance improvement metrics, competency progression, ROI).
 </li>
 <li>
 Prepare regular reports and insights for leadership on learning impact, participation rates, and talent development outcomes.
 </li>
 <li>
 Promote a strong learning culture across all levels of the organization through communication campaigns, learning events, mentorship programs, and leadership engagement.
 </li>
 <li>
 Stay updated with global L&amp;D trends and continuously introduce innovative learning solutions.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Experience &amp; Education
 
 
 
 <ul>
 <li>
 8+ years of overall HR experience, including 5+ years in Learning &amp; Development management.
 </li>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business, Psychology, Education, or a related field.
 </li>
 <li>
 Professional certifications in L&amp;D, Coaching, Instructional Design, or Talent Development are an asset.
 
 
 </li>
 </ul>
 
 Technical &amp; Functional Skills
 
 
 
 <ul>
 <li>
 Strong knowledge of modern learning methodologies, instructional design, adult-learning theories, and leadership development frameworks.
 </li>
 <li>
 Experience designing and managing assessment &amp; development centers and other talent evaluation tools.
 </li>
 <li>
 Hands-on experience with LMS platforms .
 </li>
 <li>
 Familiarity with e-learning authoring tools.
 </li>
 <li>
 Proficient in MS Office; experience with HRMS/HRIS platforms is an advantage.
 
 
 </li>
 </ul>
 
 Core Competencies
 
 
 
 <ul>
 <li>
 Strong stakeholder management and influencing skills, with the ability to collaborate effectively with business leaders.
 </li>
 <li>
 Excellent facilitation, communication, coaching, and presentation skills.
 </li>
 <li>
 Analytical mindset with strong planning, project management, and follow-up capabilities.
 </li>
 <li>
 Customer-focused, proactive, and adaptable to fast-paced and dynamic environments.
 </li>
 <li>
 High sense of ownership, innovation, and continuous improvement.
 
 
 </li>
 </ul>
 
 We offer
 
 
 
 <ul>
 <li>
 Very competitive compensation package; negotiable based on demonstrated experience.
 </li>
 <li>
 Engagement with a major international group.
 </li>
 <li>
 Hands-on experience with industry-defining innovative trends.
 </li>
 <li>
 Guaranteed growth for interested individuals.
 </li>
 <li>
 International and multicultural experience.
 </li>
 <li>
 Unlimited professional development.
 </li>
 </ul>
</div>

Learning and development Manager

RATP Dev Mobility Cairo

<div>
 
 Job Purpose
 
 
 
 To support the effective implementation of fire safety strategies across all metro operations by assisting in firefighting activities, inspections, audits, training, and emergency preparedness. The Fire Safety Supervisor plays a key role in promoting fire prevention, ensuring compliance with applicable standards and procedures, and supporting the Fire Safety Manager in maintaining a safe and compliant working environment for employees, contractors, and passengers.
 
 
 
 Responsibilities/Duties
 
 
 
 
 Profil de candidat recherch&eacute; :
 
 
 
 Fire Safety Support &amp; Operations
 
 
 <ul>
 <li>
 Support the Fire Safety Manager in implementing the organization&rsquo;s fire safety strategy across all departments.
 </li>
 <li>
 Deliver internal Fire Safety training according to the organization training plan.
 </li>
 <li>
 Support the planning and execution of fire evacuation drills and emergency response exercises.
 </li>
 <li>
 Conduct weekly and monthly inspections of fire safety equipment and systems.
 </li>
 <li>
 Perform audits and drills to ensure operational readiness of fire detection and suppression systems.
 </li>
 <li>
 Assist in preparing, updating, and maintaining site-specific Emergency Response Plan.
 </li>
 <li>
 Monitor compliance with fire safety regulations and RATP Dev standards, and report any violations or concerns.
 </li>
 <li>
 Participate in safety meetings and briefings related to fire prevention and response.
 
 
 </li>
 </ul>
 Fire Safety Compliance &amp; Auditing
 
 
 <ul>
 <li>
 Support the Fire Safety Manager in conducting Fire Safety audits and inspections to assess fire safety compliance.
 </li>
 <li>
 Assist in carrying out legal compliance checks and ensuring adherence to fire safety plans, policies, and procedures.
 </li>
 <li>
 Ensure accurate documentation and investigation of fire-related incidents, accidents, and near misses, identifying root causes and recommending corrective actions.
 </li>
 <li>
 Submit hazard observations in line with established reporting procedures.
 
 
 </li>
 </ul>
 System Development &amp; Standardization
 
 
 <ul>
 <li>
 Assist in the development, implementation, and maintenance of local fire safety standards, procedures, and policies aligned with RATP Dev standards and relevant codes (e.g., NFPA, Egyptian Fire Code).
 </li>
 <li>
 Support deployment of fire safety standards and procedures across all organizational levels and work areas.
 
 
 </li>
 </ul>
 Training &amp; Culture Building
 
 
 <ul>
 <li>
 Promote a strong fire safety culture by engaging with staff and reinforcing safe work practices.
 </li>
 <li>
 Instruct and guide employees to ensure tasks are performed safely, minimizing fire risks.
 </li>
 <li>
 Participate in fire safety inductions and deliver Toolbox Talks to raise awareness.
 </li>
 <li>
 Encourage staff to take ownership of fire safety by reporting unsafe conditions and intervening in case of violations.
 
 
 </li>
 </ul>
 Safety Responsibilities
 
 
 <ul>
 <li>
 Comply with the company&rsquo;s Safety Policy and Safety Management System requirements.
 </li>
 <li>
 Take accountability for identifying, reporting, and mitigating fire-related risks in the workplace.
 
 
 </li>
 </ul>
 Consider the safety of others potentially affected by one's own activities.
 
 
 <ul>
 <li>
 Understand that fire safety is a shared responsibility and contribute to maintaining a safe working environment.
 </li>
 <li>
 Perform any other fire safety-related duties as assigned by the Fire Safety Manager.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engineering, Science or a recognized Health &amp; Safety qualification accredited by the relevant authorities in the country of operation (where applicable).
 </li>
 <li>
 Proficient in English, both written and spoken.
 
 
 </li>
 </ul>
 
 Knowledge
 
 
 
 <ul>
 <li>
 Proven experience in developing organization-wide fire safety and emergency response policies.
 </li>
 <li>
 Familiarity with railway operations, safety procedures, and related regulatory requirements.
 </li>
 <li>
 Practical experience and prior involvement in firefighting activities.
 </li>
 <li>
 Solid understanding of management standards relevant to fire safety systems and responsibilities.
 </li>
 <li>
 Knowledge of risk identification, analysis, assessment, and preventive measures.
 </li>
 <li>
 Understanding of Integrated Management Systems, particularly ISO 14001 (Environmental Management) and ISO 45001 (Occupational Health &amp; Safety).
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 5 - 7 years of relevant experience, preferably with prior service in Civil Defense or a similar emergency response organization.
 
 
 </li>
 </ul>
 
 Desired Behaviors &amp; Experiences
 
 
 
 <ul>
 <li>
 Proactive Safety Focus: Demonstrates a strong commitment to fire prevention by actively identifying hazards, enforcing safety protocols, and promoting a culture of vigilance and responsibility.
 </li>
 <li>
 Calm Under Pressure: Maintains composure and sound judgment during emergencies, responding swiftly and effectively to fire incidents and critical situations.
 </li>
 <li>
 Collaboration &amp; Teamwork: Works closely with colleagues, contractors, and emergency services, fostering open communication and mutual support to ensure site-wide fire safety.
 </li>
 <li>
 Attention to Detail: Consistently conducts thorough inspections and reviews of fire systems and procedures, ensuring nothing is overlooked that could compromise safety.
 </li>
 <li>
 Accountability: Takes ownership of assigned responsibilities, follows through on corrective actions, and holds self and others accountable for maintaining high fire safety standards.
 </li>
 <li>
 Commitment to Compliance: Upholds fire safety regulations, internal standards, and legal obligations, ensuring full alignment with both national codes and international best practices.
 </li>
 <li>
 Continuous Improvement: Actively seeks opportunities to enhance fire safety practices through training, feedback, and staying updated with emerging industry standards.
 
 
 </li>
 </ul>
 
 Comp&eacute;tences
 
 
 
 Not specified
</div>

Fire Safety Supervisor

Transmar

<div>
 Recruitment
 
 
 <ul>
 <li>
 Assist in hiring all approved positions through posting and sourcing potential candidates
 </li>
 <li>
 Conduct screening interviews for junior roles
 </li>
 <li>
 Filter applicants and provide shortlist to hiring Manager and Dept Heads
 </li>
 <li>
 Arrange and coordinate the whole process of interviewing &amp; selection
 </li>
 <li>
 Communicate to all candidates across the interviewing process on timely manner
 </li>
 <li>
 Recommend the best sourcing channels for hiring/ posting
 </li>
 <li>
 Work with managers on the planning and implementation of new employees onboarding
 </li>
 <li>
 Organize &amp; attend employment fairs to present Transmar for sourcing and employer branding purposes
 </li>
 <li>
 Update Recruitment tracking database
 
 
 
 </li>
 </ul>
 Training &amp; Development
 
 
 <ul>
 <li>
 Collect annual training needs
 </li>
 <li>
 Scan market for training providers to fill defined needs
 </li>
 <li>
 Organize &amp; coordinate Training and Development programs.
 </li>
 <li>
 Keep updated record of Employees Training Plans and actual courses delivered
 </li>
 <li>
 Follow through all training related payments
 
 
 
 </li>
 </ul>
 Benefits &amp; Internal Communication
 
 
 <ul>
 <li>
 Plan &amp; administrate benefits to employees
 </li>
 <li>
 Recommend employee relations practices necessary to boost employees engagement
 </li>
 <li>
 Update and upload all policies, manuals and People Ops material on SharePoint
 </li>
 <li>
 Educate employees on People Ops practices and policies
 </li>
 <li>
 Assist in all HR events and activities (including coffee mornings/ town halls)
 </li>
 <li>
 Propose Budget for the activities under her scope
 </li>
 <li>
 Administrate seasonal engagement activities
 
 
 
 </li>
 </ul>
 Payments &amp; Archiving
 
 
 <ul>
 <li>
 Issue and settle all expense &amp; payment reports with the concerned party and Finance departments related to all recruitment, Training, benefits &amp; events activities
 </li>
 <li>
 Manage &amp; record all expenses of related activities
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 Record payments on the payments sheet
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 Assure all People Operations policies and material (handbook, orientation material, published policies, forms are updated on all fronts)
 
 
 
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 </ul>
 Qualifications:
 
 
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 1-3 years of experience in HR, knowledge of hiring processes, expertise in HR policies and procedures
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 Bachelors Degree in Management Technology/ Business.
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 Preferably Human Resources Management Major/ HR Certificate /HR Diploma
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 Excellent MS Office user
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 Strong Follow up capability
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 <li>
 Excellent command of English (written &amp; spoken)
 
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 </ul>
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People Operations Officer

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