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Royal Class Travel and Tourism

Position Title:Arabic Sales Travel &amp; Tourism Consultant Location: Abu DhabiJob Overview:The Arabic Sales Consultant will play a key role in driving the company&rsquo;s growth within the travel and tourism sector. The position demands a proactive sales professional with strong knowledge of Amadeus Global Distribution System (GDS) and extensive hands-on experience in travel products, airline bookings, tour operations, and customer relationship management.The ideal candidate must possess excellent Arabic and English communication skills and demonstrate a deep understanding of the travel industry, including leisure, corporate, and group travel segments.Key Duties and Responsibilities:Sales &amp; Business Development:<ul><li>Develop and execute comprehensive sales plans to achieve individual and departmental revenue targets.</li><li>Identify potential business opportunities, including corporate accounts, government clients, and travel agents.</li><li>Present and promote travel packages, airline deals, hotel arrangements, and tourism services to clients.</li><li>Generate new leads and maintain a strong sales pipeline through cold calls, referrals, and networking.</li><li>Conduct sales visits and presentations to strengthen client relationships and close business deals.</li><li>Negotiate contracts, pricing, and commission structures with travel partners and corporate clients.</li></ul>Amadeus &amp; Travel Operations:<ul><li>Manage airline bookings, reservations, ticketing, re-issuance, and refunds using Amadeus GDS.</li><li>Handle PNR creation, fare construction, ticket issuance, and exchange processes accurately.</li><li>Monitor fare rules, schedule changes, and flight disruptions to ensure timely updates to clients.</li><li>Use Amadeus to search, compare, and book flights, hotels, car rentals, and ancillary travel services.</li><li>Maintain up-to-date knowledge of airline policies, IATA procedures, and travel documentation requirements.</li><li>Support the operations team by providing pricing and itinerary options based on Amadeus availability.</li></ul>Client Relationship Management:<ul><li>Build long-term relationships with key clients to ensure customer loyalty and repeat business.</li><li>Provide professional travel consultation and customized solutions for individual and group requirements.</li><li>Handle customer inquiries, complaints, and special requests with efficiency and professionalism.</li><li>Ensure client satisfaction through follow-ups, feedback collection, and continuous improvement.</li></ul>Market Research &amp; Strategic Planning:<ul><li>Analyze travel market trends, competitor strategies, and seasonal demand to identify new opportunities.</li><li>Coordinate with marketing teams to design promotional campaigns for tour packages and destinations.</li><li>Stay informed about emerging destinations, airline alliances, and global tourism developments.</li></ul>Reporting &amp; Administration:<ul><li>Prepare weekly, monthly, and quarterly sales performance reports for management review.</li><li>Maintain accurate records of client interactions, contracts, and bookings in the company CRM.</li><li>Support management in forecasting sales, budgeting, and strategic planning.</li></ul>Qualifications and Experience:<ul><li>Bachelor&rsquo;s degree in Travel &amp; Tourism Management, Hospitality, or Business Administration.</li><li>Minimum 4&ndash;6 years of experience in the travel and tourism industry, with at least 2 years in a senior sales role.</li><li>Proficiency in Amadeus GDS is mandatory (knowledge of Galileo or Sabre is an added advantage).</li><li>In-depth knowledge of airline ticketing, fare calculations, and IATA regulations.</li><li>Excellent communication and interpersonal skills with fluency in Arabic and English.</li><li>Strong presentation and negotiation skills with a proven record of closing sales.</li><li>Proficiency in Microsoft Office Suite and CRM software.</li></ul>Core Competencies:<ul><li>Sales Strategy &amp; Execution</li><li>Amadeus Ticketing &amp; Reservation</li><li>Customer Service Excellence</li><li>Corporate &amp; Leisure Travel Solutions</li><li>Negotiation &amp; Persuasion Skills</li><li>Market Awareness &amp; Analysis</li><li>Teamwork and Leadership</li><li>Time Management &amp; Organizational Skills</li></ul>Job Type: Full-timePay: AED3,000.00 - AED3,500.00 per month

Arabic Sales Travel & Consultant

Position Title:Junior Sales Executive &ndash; Travel &amp; Tourism Experience (Arabic Only)Location: Abu DhabiJob Overview:The Junior Sales Executive will play a key role in driving the company&rsquo;s growth within the travel and tourism sector. The position demands a proactive sales professional with strong knowledge of Amadeus Global Distribution System (GDS) and extensive hands-on experience in travel products, airline bookings, tour operations, and customer relationship management.The ideal candidate must possess excellent Arabic and English communication skills and demonstrate a deep understanding of the travel industry, including leisure, corporate, and group travel segments.Key Duties and Responsibilities:Sales &amp; Business Development:<ul><li>Develop and execute comprehensive sales plans to achieve individual and departmental revenue targets.</li><li>Identify potential business opportunities, including corporate accounts, government clients, and travel agents.</li><li>Present and promote travel packages, airline deals, hotel arrangements, and tourism services to clients.</li><li>Generate new leads and maintain a strong sales pipeline through cold calls, referrals, and networking.</li><li>Conduct sales visits and presentations to strengthen client relationships and close business deals.</li><li>Negotiate contracts, pricing, and commission structures with travel partners and corporate clients.</li></ul>Amadeus &amp; Travel Operations:<ul><li>Manage airline bookings, reservations, ticketing, re-issuance, and refunds using Amadeus GDS.</li><li>Handle PNR creation, fare construction, ticket issuance, and exchange processes accurately.</li><li>Monitor fare rules, schedule changes, and flight disruptions to ensure timely updates to clients.</li><li>Use Amadeus to search, compare, and book flights, hotels, car rentals, and ancillary travel services.</li><li>Maintain up-to-date knowledge of airline policies, IATA procedures, and travel documentation requirements.</li><li>Support the operations team by providing pricing and itinerary options based on Amadeus availability.</li></ul>Client Relationship Management:<ul><li>Build long-term relationships with key clients to ensure customer loyalty and repeat business.</li><li>Provide professional travel consultation and customized solutions for individual and group requirements.</li><li>Handle customer inquiries, complaints, and special requests with efficiency and professionalism.</li><li>Ensure client satisfaction through follow-ups, feedback collection, and continuous improvement.</li></ul>Market Research &amp; Strategic Planning:<ul><li>Analyze travel market trends, competitor strategies, and seasonal demand to identify new opportunities.</li><li>Coordinate with marketing teams to design promotional campaigns for tour packages and destinations.</li><li>Stay informed about emerging destinations, airline alliances, and global tourism developments.</li></ul>Reporting &amp; Administration:<ul><li>Prepare weekly, monthly, and quarterly sales performance reports for management review.</li><li>Maintain accurate records of client interactions, contracts, and bookings in the company CRM.</li><li>Support management in forecasting sales, budgeting, and strategic planning.</li></ul>Qualifications and Experience:<ul><li>Bachelor&rsquo;s degree in Travel &amp; Tourism Management, Hospitality, or Business Administration.</li><li>Minimum 2&ndash;3 years of experience in the travel and tourism industry, with at least 2 years in a senior sales role.</li><li>Proficiency in Amadeus GDS is mandatory (knowledge of Galileo or Sabre is an added advantage).</li><li>In-depth knowledge of airline ticketing, fare calculations, and IATA regulations.</li><li>Excellent communication and interpersonal skills with fluency in Arabic and English.</li><li>Strong presentation and negotiation skills with a proven record of closing sales.</li><li>Proficiency in Microsoft Office Suite and CRM software.</li></ul>Core Competencies:<ul><li>Sales Strategy &amp; Execution</li><li>Amadeus Ticketing &amp; Reservation</li><li>Customer Service Excellence</li><li>Corporate &amp; Leisure Travel Solutions</li><li>Negotiation &amp; Persuasion Skills</li><li>Market Awareness &amp; Analysis</li><li>Teamwork and Leadership</li><li>Time Management &amp; Organizational Skills</li></ul>Job Type: Full-timePay: AED3,000.00 - AED3,500.00 per month

Junior Sales Executive-Travel & Tourism(Arabic)

mercator travel and tourism

Job summary: Assists in leading the setup of the business (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the sales strategy and achieving revenue goals and guest satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal booking goals, self-motivated, customer-focused, target-driven, innovative, and can develop and drive new accounts and business. Must have previous experience in a travel agency and hold a valid UAE driving license.Responsibilities:Develop and Implement Business Development Strategy:&middot; Identify new market opportunities and target customer segments for business growth.&middot; Research and analyze market trends, competitor activities, and industry developments to inform strategic decisions.Generate New Business:&middot; Proactively identify and pursue new business opportunities in the inbound and outbound travel segments, both domestically and internationally.&middot; Build and maintain a strong pipeline of potential clients through effective lead generation and nurturing techniques.&middot; Conduct sales presentations, negotiations, and follow-ups to secure new business partnerships and contracts.Key Account Management:&middot; Nurture and strengthen relationships with existing key accounts and strategic partners in both inbound and outbound travel segments.&middot; Ensure exceptional customer satisfaction by providing personalized services and addressing client needs promptly.&middot; Collaborate with the account management team to identify upselling and cross-selling opportunities.Strategic Partnerships and Alliances:&middot; Identify potential strategic partnerships with airlines, hotels, tour operators, and other travel-related businesses for both inbound and outbound travel.&middot; Develop and negotiate partnerships and alliances to expand the agency's service offerings and market reach.&middot; Collaborate with cross-functional teams to implement partnership initiatives effectively.Job Type: Full-time

Sales Manager (Travel & Tourism)

Position Title:Travel &amp; Tourism Operations Executive (Experienced)Department:Operations &ndash; Travel &amp; Tourism DivisionSummary of the Role:The Travel &amp; Tourism Operations Executive is responsible for managing the end-to-end travel requirements of clients, including ticketing, hotel bookings, visas, tour packages, and customer coordination. The role demands strong industry knowledge, excellent communication skills, and the ability to handle multiple tasks efficiently in a fast-paced travel environment. The executive acts as a bridge between clients, airlines, hotels, and suppliers to ensure smooth and professional service delivery1. Ticketing &amp; Reservation Management<ul><li>Handle flight bookings using GDS systems such as Amadeus,</li><li>Manage rebookings, cancellations, refunds, and date changes as per airline policies.</li><li>Provide fare calculations, routing options, and best-price alternatives.</li><li>Monitor PNRs to ensure ticket issuance before deadlines.</li><li>Coordinate with airlines for special requests, group bookings, and itinerary changes.</li></ul>2. Hotel &amp; Accommodation Arrangements<ul><li>Manage hotel reservations for domestic and international destinations.</li><li>Negotiate rates with hotel suppliers and ensure availability based on client requirements.</li><li>Handle special requests, room upgrades, and cancellation policies.</li><li>Maintain updated knowledge of hotel promotions and seasonal rates.</li></ul>3. Tour Packages &amp; Travel Itineraries<ul><li>Prepare customized travel itineraries and holiday packages for leisure and corporate clients.</li><li>Coordinate with tour operators, DMCs, and suppliers to finalize package details.</li><li>Ensure all components of the package&mdash;flights, hotels, transfers, excursions&mdash;are accurately arranged.</li><li>Provide clients with detailed trip information including timings, confirmations, and guidelines.</li></ul>4. Visa Processing &amp; Documentation<ul><li>Advise clients on visa requirements based on destination.</li><li>Assist with document collection, visa application filling, and appointment scheduling.</li><li>Handle travel insurance, health declarations, and related documents.</li><li>Maintain up-to-date knowledge of embassy rules and visa regulations.</li></ul>5. Customer Service &amp; Coordination<ul><li>Provide professional assistance to walk-in, phone, WhatsApp, and email clients.</li><li>Maintain excellent communication with clients throughout the booking process.</li><li>Respond to travel-related queries, emergencies, and last-minute changes.</li><li>Build and maintain strong relationships with corporate clients.</li></ul>6. Financial &amp; Administrative Support<ul><li>Prepare quotations, invoices, receipts, and vouchers for clients.</li><li>Ensure proper record-keeping of bookings and payments.</li><li>Coordinate with the finance department for settlements and reconciliations.</li><li>Maintain supplier records, contracts, and updated contact information.</li></ul>7. Operational Compliance<ul><li>Ensure compliance with company policies, airline rules, and travel regulations.</li><li>Follow SOPs for booking, issuing, and documentation.</li><li>Maintain confidentiality of client information.</li><li>Support management with reports and operational updates.</li></ul>Skills &amp; CompetenciesTechnical Skills<ul><li>Strong expertise in GDS systems (Amadeus).</li><li>Hands-on experience in ticketing, reissues, refunds, and itinerary management.</li><li>Knowledge of global travel destinations, airport codes, and travel regulations.</li></ul>Soft Skills<ul><li>Excellent communication skills in Arabic &amp;English (spoken &amp; written).</li><li>Strong customer service and problem-solving abilities.</li><li>Ability to handle pressure, multitask, and manage time effectively.</li><li>Attention to detail and high professionalism.</li><li>Teamwork and coordination with colleagues and management.</li></ul>Education &amp; Experience Requirements<ul><li>Bachelor&rsquo;s degree in Travel &amp; Tourism, Hospitality, Business Administration, or related field (preferred).</li><li>Minimum 2 to 5 years of experience in travel and tourism operations.</li><li>Certifications in GDS or tourism management are an added advantage.</li></ul>Work Conditions<ul><li>Full-time, office-based or hybrid depending on company policy.</li><li>Shift-based duties may be required depending on workload.</li><li>Ability to handle urgent travel cases and peak-season pressure.</li></ul>Salary &amp; Benefits<ul><li>Salary based on experience and company standards.</li><li>Additional benefits may include incentives, travel discounts, medical insurance,</li></ul>Job Type: Full-time

Travel & Tourism Operations Executive (Experienced)

Archers Global LLC FZ

Job SummaryWe are a growing travel agency specializing in travel bookings, UAE visa services, and holiday packages. We are looking for a Travel Operations Specialist &ndash; Ticketing &amp; Holidays to manage UAE visa processing, flight ticketing, holiday bookings, and inbound customer enquiries in a professional and structured manner.Arabic language proficiency is mandatory for this role.Key ResponsibilitiesUAE Visa Processing<ul><li>Handle UAE tourist visas (30 / 60 days), visa extensions, and visa change (bus/flight).</li><li>Verify client documents and eligibility in line with UAE immigration regulations.</li><li>Coordinate visa submissions, tracking, and timely status updates.</li><li>Identify and escalate high-risk cases (overstay, fines, immigration restrictions).</li><li>Ensure complete documentation and avoid verbal commitments.</li></ul>Flight Ticketing<ul><li>Manage domestic and international flight bookings.</li><li>Issue, reissue, and cancel tickets as required.</li><li>Check fares, availability, and confirm payments.</li><li>Maintain accurate booking records and PNR details.</li></ul>Holiday Packages &amp; Hotel Bookings<ul><li>Handle holiday enquiries, staycations, and hotel bookings.</li><li>Coordinate with suppliers and DMCs.</li><li>Prepare quotations using approved company templates.</li><li>Manage booking confirmations and travel vouchers.</li></ul>Lead Handling &amp; Customer Coordination<ul><li>Manage inbound and outbound leads via WhatsApp, website, phone calls, and CRM.</li><li>Respond to customer enquiries promptly and professionally.</li><li>Understand customer travel requirements and qualify leads.</li><li>Coordinate internally to convert enquiries into confirmed bookings.</li><li>Update lead status, notes, and follow-ups accurately in the system.</li></ul>Client Communication<ul><li>Communicate with clients via approved WhatsApp, email, and CRM channels.</li><li>Handle Arabic-speaking clients confidently and professionally.</li><li>Provide clear, accurate, and factual updates to customers.</li></ul>Systems &amp; Compliance<ul><li>Work within WhatsApp CRM and internal booking systems.</li><li>Maintain proper case notes and records.</li><li>Follow company SOPs and compliance guidelines.</li></ul>Required Skills &amp; Experience<ul><li>1&ndash;3 years of experience in UAE visa processing.</li><li>Experience in flight ticketing (Amadeus / Galileo / Sabre preferred).</li><li>Experience handling holiday packages and hotel bookings.</li><li>Strong experience in customer enquiries and lead handling.</li><li>Fluency in Arabic (spoken &amp; written) </li><li>Good English communication skills.</li><li>Strong attention to detail and customer service orientation.</li></ul>Job Types: Full-time, ContractPay: AED4,000.00 - AED5,000.00 per monthApplication Question(s):<ul><li>What is your current visa type and expiry date</li><li>How soon can you join ?</li></ul>Experience:<ul><li>working on Amadeus / Galileo / Sabre: 1 year (Preferred)</li></ul>Language:<ul><li>Arabic (Preferred)</li></ul>

Travel Operations Specialist - Ticketing & Holiday Packages

ANNEX TRAINING INSTITUTE

Job Description:Annex Training Institute is hiring highly experienced Tele Sales Executives to manage course admissions. Candidates with proven tele-sales experience from any high-conversion industry are encouraged to apply. You will work on organic inbound leads and are expected to achieve a minimum 20% lead conversion rate.Candidates with experience in the following Tele-Sales roles are encouraged to apply:<ul><li>Education Counsellor / Admission Counselor (Tele-Sales)</li><li>Real Estate Tele-Sales Executive</li><li>Insurance Tele-Sales Advisor</li><li>Banking Tele-Sales Officer</li><li>Healthcare Tele-Sales Executive</li><li>Travel Consultant (Tele-Sales)</li><li>IT / Software Tele-Sales Executive</li></ul>Key Responsibilities:<ul><li>Handle organic inbound leads provided by the institute</li><li>Counsel prospective students on professional training programs</li><li>Convert leads into confirmed admissions (minimum 20% conversion required)</li><li>Follow up via calls, WhatsApp, and email</li><li>Close admissions and achieve monthly targets</li><li>Maintain accurate lead and admission records</li></ul>Requirements:<ul><li>2&ndash;4 years of strong Tele-Sales experience (any of the above industries)</li><li>Proven ability to meet conversion-based targets</li><li>Excellent communication, negotiation, and closing skills</li><li>Experience in education or training institutes is an advantage</li><li>Target-driven, disciplined, and performance-oriented</li><li>UAE market experience preferred</li><li>Immediate joiners preferred</li></ul>What We Offer:<ul><li>Fixed salary + attractive performance-based incentives</li><li>Organic leads provided (no cold calling)</li><li>Professional, stable work environment</li><li>Career growth opportunities</li></ul>Job Type: Full-timePay: AED4,000.00 - AED5,000.00 per monthApplication Question(s):<ul><li>How many years of Tele-Sales experience do you have? </li><li>Have you worked in education, real estate, insurance, banking, healthcare, travel, or IT tele-sales before?</li><li>What was your average monthly conversion or target achievement in your previous role?</li><li>Are you currently in the UAE and available for immediate joining?</li><li>What is your current visa status in the UAE?</li></ul>

Sales Executive

Metropolitan Capital Real Estate

Job Description: Real Estate Sales ConsultantLocation: Abu Dhabi, UAE Company: Metropolitan Capital Real EstateAbout the RoleWe are seeking a motivated and knowledgeable Real Estate Sales Consultant to join our Abu Dhabi team. This role focuses on guiding clients through the property‑buying process, providing expert market insights, and delivering a smooth, professional experience from the first inquiry to the final transaction.Key Responsibilities<ul><li>Generate new leads through networking, referrals, prospecting, and company‑provided channels.</li><li>Conduct property viewings, client consultations, and market assessments.</li><li>Advise clients on suitable properties, pricing, community insights, and investment opportunities.</li><li>Manage the full sales cycle, including negotiations, documentation, and closing.</li><li>Maintain an updated portfolio of available properties and ensure accurate listing information.</li><li>Build and nurture long‑term relationships with clients, landlords, and developers.</li><li>Ensure all transactions comply with UAE real estate regulations and company standards.</li><li>Represent the company professionally at events, exhibitions, and client meetings.</li><li>Maintain accurate records and follow‑ups using CRM systems.</li></ul>Qualifications &amp; Requirements<ul><li>Experience as a Real Estate Sales Consultant, Property Consultant, or Agent in the UAE (Abu Dhabi experience preferred).</li><li>Strong understanding of the Abu Dhabi real estate market, communities, and developers.</li><li>Excellent communication, negotiation, and interpersonal skills.</li><li>Ability to work independently and achieve sales targets.</li><li>Valid UAE driving license and access to a vehicle.</li><li>ADREC/RERA certification is an advantage or willingness to obtain it.</li><li>Proficiency in CRM platforms and digital marketing tools.</li><li>Fluency in English required; Arabic or additional languages are an advantage.</li></ul>What We Offer<ul><li>Competitive commission structure with strong earning potential.</li><li>High‑quality lead generation and marketing support.</li><li>Access to exclusive listings and top developer partnerships.</li><li>Ongoing training and professional development.</li><li>A collaborative and growth‑oriented work environment.</li></ul>Ideal CandidateThe ideal candidate is proactive, confident, and client‑focused. They understand the dynamics of the Abu Dhabi property market and consistently deliver a professional, trustworthy, and results‑driven service.Job Type: Full-time

Real Estate Sales Consultant

Explore 753+ Travel sales consultant in Abu Dhabi this January. Find roles across top companies and apply now to boost your career.