ai content specialist

director of video production Jobs in San Francisco

director of video production

freelance production assistant Jobs in San Francisco

freelance production assistant

freelance videographer/photographer needed - san francisco Jobs in San Francisco

parts specialist

video production specialist

Reliable Forklift Sales

Job Overview Reliable Forklift Sales is a leading distributor of machinery and equipment, specialising in the sales, rentals, and service of forklifts and other material handling products. With a strong presence across North America, we are known for our exceptional customer support and comprehensive equipment offerings. We are currently seeking a creative and detail-oriented Remote Video Editor Specialist to join our dynamic team on a full-time basis. The successful candidate will be responsible for producing high-quality video content that effectively showcases our products and strengthens our brand presence in the industrial sector. Responsibilities * Edit raw video footage to create compelling promotional videos, product demonstrations, customer testimonials, and internal training materials. * Collaborate with the marketing team to understand project briefs and deliver content that aligns with strategic goals. * Incorporate graphics, animations, titles, music, and sound effects to enhance video projects. * Ensure all video content is consistent with our company's brand guidelines and professional tone. * Manage and organise a library of video assets for current and future use. * Perform colour correction and audio mixing to ensure a high-quality, professional finish for all productions. * Stay current with the latest video production trends and editing software to continuously improve our video content strategy. Qualifications * Proven professional experience as a Video Editor or in a similar role, supported by a strong portfolio of work. * Expert proficiency in video editing software such as Adobe Premiere Pro, Final Cut Pro, or DaVinci Resolve. * Experience with motion graphics software like Adobe After Effects is highly desirable. * A keen eye for detail, storytelling, and visual composition. * Excellent organisational and time-management skills, with the ability to manage multiple projects simultaneously in a remote setting. * Strong communication skills and the ability to work effectively both independently and as part of a team. * Experience creating video content for B2B or industrial companies would be a significant advantage. What We Offer * A competitive hourly rate of $25 - $40 USD, dependent on experience. * A permanent, full-time position. * The flexibility of a fully remote working arrangement. * The opportunity to play a key role in the marketing strategy of a leading company in the material handling industry.

Remote Video Editor Specialist

Gumloop

<div>
 
 About Us
 
 
 
 Gumloop is the piece of AI infrastructure companies roll out to let everyone build agents securely. Let people who understand the problem build and share agents, manage their access to data, choose your AI models and host it all in your own cloud.
 
 
 We're a very small team building as fast as humanly possible. Gusto, Ramp, Shopify, Samsara, Instacart, and Opendoor are running agents on Gumloop across their company. We've raised over $70M from Benchmark, First Round Capital, Y Combinator, Nexus Ventures to scale operations and are looking for people who care as much as we do to join the team.
 
 
 Role Overview
 
 
 Gumloop is looking for a Video Editor with exceptional storytelling instincts and editorial taste to own the editing process across our highest impact video work. You will turn raw footage, product moments, and ideas into polished stories that make people care - from cinematic commercials and product launches to founder interviews, recruiting videos, and social content.
 
 
 You will partner closely with creative, marketing, product, and company leaders while maintaining a high bar for pacing, emotion, sound, color, and visual detail. This is a high-ownership role for an editor who moves quickly, makes strong creative calls, and can elevate every frame without losing sight of the audience or the business goal.
 
 
 What you'll do
 
 
 <ul>
 <li>
 Own end-to-end editing for commercials, product launches, interviews, recruiting videos, social content, and other brand moments.
 </li>
 <li>
 Shape compelling narratives from raw footage, product demos, screen recordings, interviews, and existing assets.
 </li>
 <li>
 Build strong pacing, music, sound design, color, motion, and visual rhythm into every final cut.
 </li>
 <li>
 Create and integrate motion design elements, including animated text, transitions, lower thirds, UI highlights, and simple explainers.
 </li>
 <li>
 Partner with creative and cross-functional stakeholders to translate briefs and feedback into clear, high-quality work.
 </li>
 <li>
 Maintain organized project files and efficient editing workflows while delivering under fast-moving timelines.
 </li>
 <li>
 Raise Gumloop's creative bar by bringing a sharp point of view, strong references, and thoughtful craft to each project.
 
 
 </li>
 </ul>
 What you bring
 
 
 <ul>
 <li>
 Professional video editing experience and a portfolio that demonstrates exceptional narrative judgment and execution.
 </li>
 <li>
 Advanced proficiency in Adobe Premiere Pro and/or DaVinci Resolve, with strong command of color grading, audio, and finishing.
 </li>
 <li>
 Strong motion design skills and the ability to create polished motion-forward editorial work.
 </li>
 <li>
 Excellent instincts for pacing, timing, music, sound design, emotion, and visual storytelling across formats.
 </li>
 <li>
 A high standard for detail and the ability to deliver quickly without compromising quality.
 </li>
 <li>
 Experience editing content for technology, SaaS, AI, or other technical products, with the ability to communicate complex ideas in a clear and compelling way.
 </li>
 <li>
 Clear communication, sound creative judgment, and comfort incorporating feedback while owning the final edit.
 </li>
 <li>
 Comfort working in a fast-paced startup environment with shifting priorities and high visibility work.
 
 
 </li>
 </ul>
 Bonus
 
 
 <ul>
 <li>
 Experience filming or directing shoots.
 </li>
 <li>
 Familiarity with Figma and collaborating with design systems or product teams.
 </li>
 <li>
 Experience creating content for product-led SaaS, AI, developer, or other technical products.
 </li>
 <li>
 Experience creating platform-native social cutdowns and performance-oriented edits.
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Highly competitive salary and meaningful equity
 </li>
 <li>
 Generous paid time off: 24 days for SF employees, use them as you need
 </li>
 <li>
 $350/month wellness benefit to spend on gym, spa, equipment, or whatever keeps you at your best
 </li>
 <li>
 15 days of temporary remote work flexibility per year
 </li>
 <li>
 401k match up to 6%
 
 
 </li>
 </ul>
 Compensation Range: $100K - $155K
 
 
</div>

Video Editor

Broccoli AI

<div><h1 class="jobSectionHeader">About Broccoli
</h1>At Broccoli, we're building AI teammates for the people who build and maintain our world.
We partner with plumbing, HVAC, and electrical contractors, the hardworking businesses that keep homes and communities running, and replace fragmented software and repetitive manual work with AI that actually gets the job done.
Our AI teammates answer phones, book appointments, follow up with customers, recover missed revenue, and help contractors deliver exceptional customer experiences, all while integrating seamlessly with platforms like ServiceTitan.
Before we wrote a single line of code, we visited more than 140 contractors to understand how these businesses truly operate. That firsthand experience shaped everything we've built.
Today:<ul><li>
Hundreds of contractors rely on Broccoli every day.</li><li>
We've grown to $15M+ ARR in under two years.</li><li>
We're trusted by everyone from independent contractors to some of the largest private equity backed operators in the home services industry.</li><li>
We're backed by Khosla Ventures and Y Combinator.</li></ul>
We're still just getting started.<h2 class="jobSectionHeader">
This Role</h2>
We're looking for a Video Producer to act as our in-house production team, starting as a team of one, embedded, fast, and close to the team. You'll conceive, shoot, edit, and publish short and long-form video, owning the process from start to finish before handing it off for distribution. Over time, there's room for the function to grow into a small production team, as the work demands it.
You'll be embedded day-to-day with the team, moving fluidly between quick-turn social content and more polished long-form pieces, always close to what's actually happening. Some weeks that means being on the road at a show or event; other weeks it means sitting in the edit bay turning a podcast into a dozen usable clips.
This is a hands-on role: scrappy, resourceful, and exciting for someone who wants to own the full process, with the chance to help shape the team as it grows.<h2 class="jobSectionHeader">
What You'll Own</h2><ul><li>
Short-form content &mdash; Reels, TikTok, and other vertical video, produced at high volume (~10+ pieces/week)</li><li>
Long-form content &mdash; YouTube videos and podcast recording/editing, from raw footage to finished, publish-ready cuts</li><li>
Full production pipeline &mdash; shooting, editing, sound, and basic color/finishing, without relying on outside vendors or a larger crew</li><li>
Media library &mdash; organizing and maintaining all raw and finished assets so content is easy to find, reuse, and repurpose</li><li>
On-site production &mdash; traveling to shows, events, and off-site shoots to capture content in the field</li><li>
Handoff-ready output &mdash; delivering finished or near-finished content to partner teams for distribution and publishing</li></ul><h2 class="jobSectionHeader"> 
Who we're looking for</h2><ul><li>
Someone who has shot, edited, and published their own content before &mdash; a personal channel or portfolio speaks louder than a resume here</li><li>
Someone comfortable owning their own gear, troubleshooting audio and lighting solo, and not waiting on anyone else to get the shot</li><li>
Someone who moves quickly without sacrificing quality, and can handle a steady stream of both quick-turn and more involved projects</li><li>
Someone who wants ownership over a creative pipeline, not just a task list</li><li>
Someone excited to work in-office five days a week, collaborating closely with the team</li></ul>
Broccoli is an equal opportunity employer and complies with all applicable federal, state, and local employment laws. We celebrate diverse perspectives and believe great teams are built by people with different backgrounds, experiences, and ideas.</div>

Video Producer

See's Candies

<div>
 
 Work is Sweet!
 
 
 
 'Quality without Compromise' is not just a motto at See&rsquo;s Candies. It is the most important ingredient in our recipe for success. See&rsquo;s Candies has been in business since 1921 and maintains a reputation for producing the highest quality candy and providing superior customer service.
 
 
 See&rsquo;s is a leader in the confectionery industry with over 250 retail shops across the USA, a growing e-commerce business, and expanding opportunities internationally. We are seeking friendly, enthusiastic individuals who are passionate about helping us grow and thrive in our second century.
 
 
 
 Job Description Summary
 
 
 
 We are seeking a highly creative, social-first Content Creator who lives and breathes platform culture. This role is responsible for developing and executing engaging, trend-driven and product-focused content across social platforms with a strong focus on short-form video (TikTok, Instagram Reels, and Pinterest).
 
 
 You will play a key role in shaping See's Candies online presence by creating content that feels authentic, culturally relevant, and native to each platform. Success in this role means consistently delivering high-performing content, identifying emerging trends, and translating them into compelling brand storytelling that drives engagement, community growth, and brand affinity.
 
 
 The ideal candidate is a hands-on creator who is comfortable both behind and in front of the camera, and can concept, produce, and edit content quickly in a fast-paced environment.
 
 
 The pay range for this position at commencement of employment is expected to be between $75,000- $90,000 however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.
 
 
 
 Job Description
 
 
 
 
 Key Responsibilities
 
 
 
 
 Content Creation &amp; Strategy
 
 
 
 <ul>
 <li>
 Own and execute social-first content creation, particularly for TikTok, Instagram, and Pinterest
 </li>
 <li>
 Concept, film, and edit short-form video content on an ongoing basis
 </li>
 <li>
 Develop platform-native content that aligns with brand voice and current trends
 </li>
 <li>
 Identify and act on emerging trends, formats, and cultural moments in real time
 </li>
 <li>
 Lead weekly batch content production to maintain a consistent content pipeline
 
 
 </li>
 </ul>
 
 Social Media Management
 
 
 
 <ul>
 <li>
 Support day-to-day management of social channels (including posting, scheduling, and publishing content)
 </li>
 <li>
 Monitor and engage with audiences through comments, messages, and community interactions
 </li>
 <li>
 Ensure consistent posting cadence to grow and maintain an active presence
 </li>
 <li>
 Maintain organization of digital assets and content libraries
 
 
 </li>
 </ul>
 
 Brand Storytelling &amp; Collaboration
 
 
 
 <ul>
 <li>
 Capture behind-the-scenes and social-first content during photoshoots, events, and campaigns
 </li>
 <li>
 Participate in or lead &ldquo;face of the brand&rdquo; content when appropriate
 </li>
 <li>
 Partner with marketing, creative, and cross-functional teams to align content with broader brand campaigns and key moments
 </li>
 <li>
 Collaborate to ensure cohesive brand messaging across all channels
 
 
 </li>
 </ul>
 
 Performance &amp; Optimization
 
 
 
 <ul>
 <li>
 Track and analyze content performance and social metrics to inform creative strategy
 </li>
 <li>
 Provide insights and recommendations based on engagement trends and data
 </li>
 <li>
 Continuously optimize content based on platform algorithms and audience behavior
 </li>
 <li>
 Assist with monthly and seasonal campaign reports.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 3+ years of experience in content creation, social media, or short-form video production
 </li>
 <li>
 Deep understanding of TikTok, Instagram, Pinterest, and broader social media trends
 </li>
 <li>
 Proven ability to create high-performing short-form video content from concept through execution
 </li>
 <li>
 Strong storytelling instincts with a social-first, audience-focused approach
 </li>
 <li>
 Proficiency in mobile editing tools (e.g., CapCut, Canva) and social publishing platforms
 </li>
 <li>
 Comfortable appearing on camera and representing the brand
 </li>
 <li>
 Strong visual eye for composition, pacing, and attention-grabbing hooks
 </li>
 <li>
 Highly organized with the ability to manage multiple projects and deadlines
 </li>
 <li>
 Ability to work quickly and adapt in a fast-moving, trend-driven environment
 </li>
 <li>
 Willingness to travel for shoots, events, and brand activations as needed
 
 
 </li>
 </ul>
 
 What Success Looks Like
 
 
 
 <ul>
 <li>
 Consistent output of engaging, on-trend content
 </li>
 <li>
 Increased reach, engagement, and follower growth across platforms
 </li>
 <li>
 Strong alignment between content and brand campaigns
 </li>
 <li>
 Ability to quickly turn cultural moments and trends into impactful, brand-relevant storytelling
 
 
 </li>
 </ul>
 The total compensation package for this position may also include other elements, in addition to a full range of generous medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an &ldquo;at-will position&rdquo; and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
 
 
 
 See's is an EOE
 
 
 See&rsquo;s will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance #131192 and Los Angeles Municipal Code 189.00).
 
</div>

Social Media Content Creator

Capgemini

<div><div><div><div>Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you&rsquo;d like, where you&rsquo;ll be supported and inspired by a collaborative community of colleagues around the world, and where you&rsquo;ll be able to reimagine what&rsquo;s possible. Join us and help the world&rsquo;s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
<div><div><div><h2 class="jobSectionHeader">Location</h2>
</div><div>San Francisco CA
</div></div><div><div><h2 class="jobSectionHeader">Your Role</h2>
</div><div>The GenAI Engineer / Data Scientist is responsible for designing, developing, deploying, and maintaining Generative AI (GenAI) and Predictive AI solutions that deliver business value. The role requires expertise in AI/ML, cloud platforms, APIs, data engineering, MLOps, and AI agent workflows, with a strong focus on production-grade AI implementation. 
 
Key Responsibilities 
 
Develop and deploy Generative AI solutions (GPT, Claude, Stable Diffusion) and Predictive AI models (regression, classification, clustering).
 
Design and integrate AI applications using REST APIs, authentication mechanisms, JSON services, and cloud-based architectures.
 
Build and support AI agents, autonomous systems, and agentic workflows.
 
Deploy, monitor, and optimize AI models in production using MLOps practices.
 
Design and maintain data pipelines, data lakes, and data warehouses.
 
Monitor model performance, troubleshoot issues, and manage data/model drift.
 
Collaborate with business and technical teams to align AI solutions with organizational objectives.
 
Create reusable assets, demos, and proof-of-concepts to support innovation and business development. 
 
 
</div></div><div><div><h2 class="jobSectionHeader">Required Skills and Experience
</h2></div><div>A hands-on AI professional with strong expertise in Generative AI, Machine Learning, Python, Cloud Technologies, APIs, MLOps, Data Engineering, and AI Agents, capable of building and scaling enterprise-grade AI solutions from development to production.
 
Bachelor's degree or higher in AI, Machine Learning, Computer Science, or related field.
 
3-5 years of experience in AI, Machine Learning, Data Science, or Application Development.
 
Experience with production AI deployments, MLOps, model monitoring, and cloud platforms.
GPT, Claude LLM, Stable Diffusion
 
LangChain
 
TensorFlow
 
PyTorch
 
Scikit-learn
 
RAG (Retrieval-Augmented Generation)
 
AI Agents &amp; Agentic Workflows
 
API Development
 
REST APIs
 
JSON
 
HTTP Requests
 
Authentication &amp; Tokens
 
Error Handling &amp; Debugging 
 
 
 
 
</div></div></div>The base compensation range for this role in the posted location is $90,000- $160,000
Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.
The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.
These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.
It is not typical for candidates to be hired at or near the top of the posted compensation range.
In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.
Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:
<ul><li>Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave</li>
</ul><ul><li>Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)</li>
<li>Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)</li>
<li>Life and disability insurance</li>
<li>Employee assistance programs</li>
<li>Other benefits as provided by local policy and eligibility</li>
</ul>Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini&rsquo;s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.
Disclaimers
Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.</div></div></div></div>

Data Scientist/ AI Engineer

KeyBank

<div>Location:
1 California Street, San Francisco California
Provide executive administrative support performing diverse administrative and clerical duties and anticipating the team&rsquo;s needs. Handles confidential information discreetly and professionally. Responsible for calendar management, correspondence, expense reports, travel arrangements, and HR needs. Handles incoming inquiries, research and communicates in a professional and timely manner. Responsible for meeting coordination, video conferencing and scheduling, and organizing proper room setup as needed. Prepares materials for meetings as requested. Coordinates various calendar events. Perform duties in a professional manner that includes thorough planning and research to result in completed assignments of the highest quality. Other duties/projects as requested.
ESSENTIAL JOB FUNCTIONS<ul><li>
Under general supervision, provides administrative support to the leadership team to include the executing, maintaining, and coordinating complex calendar of meetings and travel.</li><li>
Interacts with senior leaders and executives within the organization and with outside professional organizations.</li><li>
Highly proficient in managing multiple executives&rsquo; calendars including scheduling of clients and internal employee meetings within Outlook.</li><li>
Heavy travel scheduling experience which includes, booking trips that require multiple segments, making sure meetings do not overlap with travel requirements as well as handling last minute travel changes.</li><li>
Provides superior client service during all interactions with clients, vendors, internal partners, and teammates.</li><li>
Strong verbal and written communication skills and the ability to work in a team environment.<ul><li>
Effectively and decisively communicates on assignments to limit the need for multiple interactions with segment head and/or staff.</li><li>
Professional liaison that facilitates information flow, using clear and fact-based communication</li></ul></li><li>
Handles HR related tasks which includes onboarding/offboarding new hires, system access, timecards, purchasing and expenses.</li><li>
Handles confidential information and documents with discretion.</li><li>
Collects, compiles, and analyzes moderately complex data and information for inclusion in reports and presentation materials; also includes general running of reports as needed.</li><li>
Performs proactive problem research and assists in resolution.</li><li>
Manages day-to-day office operations, composes written communications as needed.</li><li>
Completes work in fast paced, changing environment without compromising accuracy.</li><li>
Clearly and immediately communicates and elevates any problems/issues.</li><li>
Assists with special projects for events, new processes, or presentations as they arise.</li></ul> 
REQUIRED QUALIFICATIONS<ul><li>
High School Diploma or Equivalent experience</li><li>
Minimum of 5 years relevant experience supporting executive management.</li><li>
Strong working knowledge of Word, Excel, PowerPoint, Outlook, Microsoft Teams</li><li>
Preferred knowledge of Workday, CWT (travel system) and Salesforce</li><li>
Reliable, proactive, and self-motivated</li><li>
High-level problem-solving skills with the ability to prioritize and anticipate needs in fast pace, high pressure environment.</li></ul><ul><li>
Ability to engage with Executive Level Management</li><li>
Excellent written and verbal communication skills
</li><li>Strong organizational and time management skills</li><li>
Exercises sound judgment, discretion, and confidentiality in all matters
</li><li>Takes initiative and works independently on routine as well as more complex matters.</li><li>
Proven ability to manage multiple calendars and projects at one time.</li></ul>
Work Location: Person will typically work from the office location for 4+ days a week.
COMPENSATION AND BENEFITS
This position is eligible to earn a base hourly rate in the range of $25.00 - $38.46 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation which may include production, commission, and/or discretionary incentives.
Please click here for a list of benefits for which this position is eligible.
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
Job Posting Expiration Date: 08/05/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com. 

#LI-Hybrid</div>

Executive Assistant I

<div><h2 class="jobSectionHeader">About Broccoli AI</h2>
Broccoli AI is building the AI operating system for home service businesses.
We work with plumbing, HVAC, and electrical contractors, the people who keep homes running, and we replace fragmented tools and manual workflows with AI agents that actually do the work.
Our AI assistants answer phones, book jobs, follow up with customers, and drive revenue, fully integrated into systems like ServiceTitan.
We started by going door-to-door, meeting 100+ contractors, and understanding how these businesses actually run. That shaped everything we've built. Today:<ul><li>
Hundreds of contractors use Broccoli to run their front office</li><li>
We've grown from $0 to millions in ARR in under a year</li><li>
We're trusted by both single-location operators and the largest PE-backed roll-ups</li></ul><h2 class="jobSectionHeader">
Raised $25M+ from Khosla Ventures and YC 
</h2><h2 class="jobSectionHeader">
The Role</h2>
The hardest part of bringing AI into a contractor's operations isn't the software &mdash; it's getting the people at the desk and in the field confident enough to trust it and use it well. This role owns that.
It's a two-sided job, and both sides run on AI. You'll teach our customers how to use a product that is itself AI-native &mdash; and you'll use AI to build the training, spot where customers get stuck, and generate documentation faster than a traditional education team ever could.
It's a foundational, build-from-scratch role: instead of following a playbook, you'll write it. There's no dedicated owner today &mdash; just early proof (a handful of job aids, a few videos, some onboarding notes) and a lot of open space. You'll be the first person to own customer education end-to-end: build on what exists, then decide what it becomes. You're not tied to any one format &mdash; video, in-product guidance, live sessions, interactive walkthroughs, or something no one's tried yet &mdash; whatever gets customers confident.
The goal is simple: every customer goes live and gets value from Broccoli without needing a person in the room for every step.<h2 class="jobSectionHeader">
What You'll Do</h2><ul><li>
Own customer education end to end and build it into a scalable system.</li><li>
Design the framework and roadmap for the education system.</li><li>
Teach the people who work with Broccoli day to day how to get the most out of an AI-native product &mdash; choosing the formats that fit each audience, from job aids to video to in-product guidance and beyond.</li><li>
Use AI to build the material: draft lessons, produce docs, and analyze friction faster than a traditional team could.</li><li>
Design education around the key moments customers interact with Broccoli, so adoption feels natural and low-friction from day one.</li><li>
Meet customers where they are: connect what they already do to how Broccoli helps, so getting started feels obvious, not intimidating.</li><li>
Build a certification program that turns proficiency into something measurable.</li></ul><div> 
</div><h2 class="jobSectionHeader">
What We're Looking For</h2><ul><li>
4+ years building training, education, or instructional content that real people used to adopt a tool.</li><li>
Built education or training programs from the ground up &mdash; not just run someone else's.</li><li>
Can produce, not just plan &mdash; you can ship a job aid, a video, or a walkthrough yourself without a big team behind you.</li><li>
Turn messy, real-world workflows into clear, confidence-building lessons.</li><li>
AI-native &mdash; you use Claude and other AI tools daily to build training, analyze friction, and move faster than a traditional team could.</li><li>
Opinionated about formats and tools, and curious enough to try approaches others haven't.</li><li>
Comfortable being the first and only owner of a function, deciding what matters and what waits.</li><li>
Comfortable getting fluent in a trade-heavy customer base fast &mdash; our customers are plumbers, HVAC techs, and electricians, and you'll need to speak their language.</li></ul><div> 
</div><h2 class="jobSectionHeader">
Bonus Points</h2><ul><li>
Experience in home services (HVAC, plumbing, electrical, roofing) &mdash; e.g., you've supported teams on tools like ServiceTitan, or run operations inside one.</li><li>
Startup experience.</li><li>
Spanish fluency.</li></ul>
Broccoli is an equal-opportunity employer and complies with all applicable federal, state, and local fair employment practice laws.</div>

AI Customer Education Lead

Explore 31+ Video production specialist in San Francisco this August. Find roles across top companies and apply now to boost your career.