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video production specialist

Washington Nationals

<div>The Video Production, Associate is an invaluable part of our production staff. The ideal candidate for the Video Production Associate role is a current upperclassman or recent college graduate looking to further explore a career in sports.

The Associate will assist with all aspects of our game day and non-game day productions and have an opportunity to learn game day production roles and grow their knowledge of videography and editing. Upon completion of the season, the candidate will have an opportunity to create a demo reel of their work.

This is a part time, limited term position through September 30th, 2026, working an average of 34 hours per week. The Associate will need to be available to work in person in Washington, D.C. from approximately July-September 2026.

Essential Duties and Responsibilities:

Media Production:
<ul>
<li>Capture and log footage for a variety of projects.</li>
<li>Edit and deliver footage to media partners.</li>
<li>Assist with edits for social media, YouTube, and Nationals Park scoreboard.</li>
<li>Format final edits for multiple platforms including X, Instagram and YouTube Shorts.</li>
</ul>
Game Day Execution:
<ul>
<li>Assist with setup and production of pre-game and in-game video shoots.</li>
<li>Edit and update game presentation videos including player hype videos.</li>
<li>Train on multiple control room positions.</li>
<li>Support social media team by providing videos of activations and highlights.</li>
<li>Other duties as assigned.</li>
</ul>
Compensation:

The projected wage rate for this position is $18.40 per hour. Actual pay is based on several factors, including but not limited to the applicant&rsquo;s: qualifications, skills, expertise, education/training, certifications, and other organization requirements. Starting salaries for new employees are frequently not at the top of the applicable salary range.

Equal Opportunity Employer:

The Nationals are dedicated to offering equal employment and advancement opportunities to all individuals regardless of their race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, genetic information, disability, or any other protected characteristic under applicable law.<h4 class="jobSectionHeader">
Experience</h4>
Required<ul><li><ul><li>Currently enrolled in or recently graduated from an accredited degree program.</li><li>Related video experience at college or professional sports highly preferred. Baseball sports industry knowledge preferred.</li><li>Available for the entire season.</li><li>Ability to work nights and weekends.</li><li>Basic knowledge of video production experience including non-linear editing (Adobe Premiere), writing, camera operation, lighting and audio set up.</li><li>Must be Mac savvy.</li><li>Must possess interpersonal communication skills (oral and written).</li><li>Must be able to work in a team-oriented environment.</li><li>Must have a strong work ethic and a willingness to learn.</li><li>Must be knowledgeable of the Washington Nationals players, baseball statistics, rules and records.</li><li>Work will require weekend and evening work.</li><li>Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights. Employee will be exposed to inclement weather of varying degrees. While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances and climb up/down stairs.</li><li>The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.</li><li>Must successfully clear a background check.</li><li>Uphold Core Values: Innovation, Integrity, and Teamwork. These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports. It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction &ndash; Together.</li></ul></li></ul>
Preferred<ul><li><ul><li>Must have U.S. work authorization.</li></ul></li></ul>
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

Video Production, Associate (Part-Time, Limited Term)

SKDK

<div>
 
 Overview
 
 
 
 SKDK is an award-winning strategic communications, public affairs, and advertising agency. With offices in Washington, D.C., New York, Boston, Albany, and Los Angeles, SKDK partners with Fortune 500 companies, nonprofits, philanthropies, political candidates, and committees to solve complex challenges through integrated communications strategy, storytelling, content creation, crisis management, media placement, and digital innovation. Committed to building diverse and inclusive teams, SKDK delivers transformative results for its clients.
 
 
 
 Job Description:
 
 We&rsquo;re looking for a TV commercial editor. In this role, you&rsquo;ll make TV commercials for many of our top clients, including some of the biggest Democratic campaigns and advocacy organizations across the country. This position is for the 2026 cycle.
 
 
 The ideal person for this role will be able to deliver high-quality work in a fast-paced environment.
 
 
 Responsibilities include:
 
 
 <ul>
 <li>
 Edit content across multiple ad lengths, including 15-, 30-, and 60-second TV spots, as well as long-form videos.
 </li>
 <li>
 Work with a range of motion graphic treatments; must be comfortable with light motion graphics work.
 </li>
 <li>
 Produce content across a variety of tones, including ads supporting and opposing candidates and causes.
 </li>
 <li>
 Execute diverse creative treatments, including combining typography, motion graphics, sound effects, and LUTs to create cohesive visual styles.
 </li>
 <li>
 Integrate assets from a wide range of sources, including news footage, internal and external video, and still images (stock or sourced online), with or without heavy graphic treatment.
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Collaborate with the Creative Director, production team, and senior strategy team to blend strategic and visual goals.
 </li>
 <li>
 Create 15-second, 30-second, 60-second, and long-form videos in a timely fashion (some projects will need to be started and finished in 24 hours).
 </li>
 <li>
 Concept, create, and edit ads that meet all of our client&rsquo;s needs (various needs mentioned above).
 </li>
 <li>
 Create and/or contribute sound design to your work, or the work of other editors.
 </li>
 <li>
 Does not need to identify as a colorist, but has the ability to work with the Creative Director on spots color. Many projects may not have the budget or time for a colorist.
 </li>
 <li>
 Stay up-to-date with the latest video editing techniques, trends in advertising, and advancements in motion graphics and animation.
 </li>
 <li>
 Provide expertise and input during creative meetings, contributing to the development of campaign strategies and creative concepts.
 </li>
 <li>
 Ensure all video content aligns with brand guidelines and campaign objectives.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Strong portfolio showcasing expertise in video editing, including experience with motion graphics.
 </li>
 <li>
 Experience in the political campaigns and advocacy space is preferred but not required.
 </li>
 <li>
 Expertise in video editing software (Adobe Premiere Pro) and familiarity with motion graphics tools (Adobe After Effects).
 </li>
 <li>
 Excellent storytelling abilities, with a keen eye for detail and visual aesthetics.
 </li>
 <li>
 Strong attention to detail with a commitment to thorough quality assurance processes, especially under tight deadlines.
 </li>
 <li>
 Excellent teamwork skills and the ability to collaborate effectively with colleagues.
 </li>
 <li>
 Adaptability to a fast-paced environment, skilled in juggling multiple tasks with tight deadlines.
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 SKDK is committed to pay equity. SKDK believes the target base compensation in this role is between $110,000-$120,000 per year. In addition to base salary, SKDK considers other key components as part of total compensation, including but not limited to commission on new business and a comprehensive benefits package. Actual base compensation is influenced by a wide array of factors, such as skillset, level of experience, and location.
 
 
 SKDK provides a generous benefits package including excellent coverage for health, vision, and dental insurance premiums; paid parental leave; time off including vacation, holidays, and sick time; 401(k) with an employer contribution, reimbursement for cellular service, public transportation benefits, and additional benefits.
 
 
 SKDK believes in the growth and development of all our employees and therefore we offer:
 
 
 <ul>
 <li>
 Professional development and career guidance
 </li>
 <li>
 Opportunities for advancement
 </li>
 <li>
 Participation in Employee Resource Groups
 </li>
 <li>
 A collegial and supportive office environment
 
 
 </li>
 </ul>
 
 Equal Opportunities
 
 
 
 SKDK is an equal opportunity employer committed to a diverse workforce. It is our policy to recruit, hire, train, and promote without regard to race, religion, ethnicity, gender, sexual orientation, age, marital status, veteran status, disability, or any protected category.
</div>

Video Editor

C-SPAN

<div>GENERAL FUNCTION: 
C-SPAN distributes a wide range of content including live coverage of government proceedings, public affairs programming, educational resources and original productions. C-SPAN is seeking a highly creative and detail-oriented Multimedia Content CreatorPromotions Producer to join our Creative Services team. This role is focused on developing promotional content that highlights and elevates C-SPAN programming and initiatives. The ideal candidate is a versatile storyteller with strong skills in writing, video editing and graphic design - someone who can translate C-SPAN programming into compelling promotions that engage audiences across television, radio, digital and social media platforms.
As part of Creative Services, you'll bring campaigns and promotions to life - whether it's producing on-air promotional spots, creating eye-catching motion graphics or crafting high-profile campaigns that strengthen and showcase the C-SPAN brand.
RESPONSIBILITIES:<ul><li>
Produces and distributes promotional content across C-SPAN's public affairs television networks, website, social media channels, streaming platforms and mobile apps.</li><li>
Produces video packages for promotional and corporate purposes, with responsibilities including scriptwriting, b-roll selection, music integration and graphic design, edited within Adobe Creative Suite.</li><li>
Creates engaging promotional vertical videos for Instagram, Facebook and TikTok, tailored to platform best practices.</li><li>
Designs static and motion graphics for television, digital and print campaigns.
</li><li>Partners with Affiliate Relations, Marketing and Research teams to develop, create and deliver high-impact collateral and advertising content.</li><li>
Works closely with editorial teams to identify timely political and public affairs moments for rapid promotional turnarounds.</li><li>
Develops and produces promotional content that builds and engages audiences while reinforcing the brand's identity, voice and values across all platforms.</li><li>
Manages project calendars and workflows, ensuring deadlines are consistently met.</li><li>
Manages content scheduling, archiving and maintenance into newsroom software and cloud storage systems.</li><li>
Monitors industry trends and emerging technologies to bring fresh, innovative approaches to content production.
</li><li>Other duties as assigned.</li></ul><h1 class="jobSectionHeader">
BACKGROUND SKILLS:</h1><ul><li>
Advanced proficiency in Adobe Creative Cloud, including Premiere Pro, Audition, Photoshop, Illustrator, After Effects and InDesign. Generic graphic design experience preferred.</li><li>
Proven ability to analyze research findings and transform insights into on-brand campaigns that support organizational goals.</li><li>
Experience using AI tools for editing, captioning and voice/narration such as AI Studios, ChatGPTCustom GPTs, Jasper AI, Canva AI / Adobe Firefly and ElevenLabs to enhance and streamline content creation.</li><li>
Strong organizational skills with the ability to manage multiple projects simultaneously.</li><li>
Excellent attention to detail, ensuring accuracy and quality in all deliverables.</li><li>
Ability to present creative work at all stages for review, feedback and approval.</li><li>
Strong editorial judgment and familiarity with federal government, national politics, non-fiction literature and American history.</li><li>
Bachelor's degree in Journalism, Communications, Marketing or a related field.</li><li>
Minimum two years of professional experience in multimedia production or content creation. Prior newsroom experience is a plus.</li><li>
Proficiency in Canva, Mondays, Microsoft Teams, Microsoft Office and social media platforms (Facebook, Instagram, TikTok Twitter/X).</li><li>
Exceptional writing, editing and storytelling skills, with a portfolio showcasing video production, editing and graphic design work.</li><li>
Willingness to work a hybrid schedule, including four days per week on-site at our Washington, D.C. headquarters.</li></ul></div>

Multimedia Content Creator & Promotions Producer

Nexstar Media Group, Inc.

<div>Are you a curious, passionate, energetic, and hardworking undergraduate or graduate student majoring in journalism or communications who is looking for a hands-on learning experience which will help you to further prepare you for an exciting career in journalism? Would you enjoy the opportunity to work at a national cable news network supporting editorial newsgathering or production?
NewsNation is looking for interns for Fall 2026. The paid internships will run from approximately, Tuesday, September 8 &ndash; Friday, December 4.
Selected interns will work on one of our NewsNation programs, in a bureau, or on a production team. Interns will also attend trainings and workshops which help them further understand the editorial, business, programming, and technological aspects of a 24-hour news organization.
Responsibilities will include but are not limited to:
Conducting research
Pitching stories
Identifying prospective guests
Helping source video from social media
Desktop editing of videos
Creating graphics
Writing scripts
Shadowing various editorial positions
Desired Characteristics:
Ideal Backgrounds Include: Journalism or Broadcast Journalism, Digital/New Media Studies, Communications, Marketing, Public Relations, Production, English, Social Media, Research.
Must be a team player
Must be self-motivated
Must be able to take feedback and constructive criticism
Salary Range: $18.40 Hourly
#LI-Onsite
Benefits: Our comprehensive benefits package for full-time employees includes, but not limited to, medical (with multiple plan options), dental, and vision insurance, paid time off, a 401(k) with company matching contributions, Paid Parental leave, life insurance and more. Part time employees are eligible for 401(k) and any local/state leave plans. Union positions are subject to the benefits outlined in their Collective Bargaining Agreement.</div>

NewsNation News Internship Fall 2026 (Washington, DC)

National Geographic

<div>The Travel Editor conceives, assigns, edits and prepares for publishing editorial travel content for National Geographic, with a particular focus on service journalism that attracts broad global audiences to NationalGeographic.com. Working with a roster of freelance writers and creators, he/she/they will develop text- and video-based content and play a key role in managing our ongoing Destination Guides program, helping travelers make better and smarter decisions as they decide where to go and what to do. The travel editor will partner with photo editors on visualizing content, and will pitch in on recurring travel series and franchises as needed. This role is a great opportunity to develop and contribute highly visible and valuable content to a trusted travel brand, helping us to continually improve our approach to satisfying travelers as their needs and habits evolve.
Responsibilities:<ul><li>
Conceive and pitch travel story ideas for NatGeo.com in collaboration with freelance writers / creators, with a particular focus on service journalism</li><li>
Commission, produce, edit, and prepare stories for publishing, working in collaboration with photo editors and digital producers</li><li>
Define and shape our creative approach to destination guide coverage, including component and formats, and media types, including video</li><li>
Track and plan ongoing refreshes of and additions to our destination guides, leveraging performance data to develop strategic approaches, ensuring continual editorial work to optimize utility to travelers and performance</li><li>
Conceptualize, propose, and execute ideas for additional stories that drive audience development and engagement</li><li>
Pitch in as needed on larger-scale initiatives like Best of the World and other ongoing series and franchises</li><li>
Proactively develop and propose ideas for new approaches to travel storytelling, particularly in video form and for third-party platforms like social media</li><li>
Continually develop and expand our roster of freelance contributors, particularly writers as well as creators in the travel space</li><li>
Collaborate with newsletter and social media editors on promotional and amplification efforts for travel content</li><li>
Partner with sales and marketing on developing editorial ideas in response to requests for proposals and active sales</li></ul>
Basic Qualifications:<ul><li>
3+ years of experience conceiving, assigning, and editing editorial content for digital publishing in a media (editorial/journalistic) environment</li><li>
Experience with digital editing and production and its associated needs (e.g., SEO, tagging, headline writing)</li><li>
Experience developing ideas and content containing helpful, actionable information for travelers, based on on-the-ground reporting and expertise</li><li>
An eye for visual presentation and an understanding of what makes stories work visually for digital and social</li><li>
Strong knowledge of the travel industry and its facets and experience creating travel content</li><li>
A roster of creative collaborators, especially freelance writers, and an understanding of what makes quality reporting and writing</li><li>
Exceptional written and oral communication skills and ability to present ideas fluently and with polish</li><li>
Understanding of the evolving media landscape, including shifting consumer behaviors and preferences, including travel media and the overall competitive set for editorial content in the travel space</li><li>
Collaborative spirit and the ability to work well across a matrixed environment</li><li>
Ability to multitask and work effectively under pressure and within budget and deadline parameters</li></ul>
Preferred Qualifications:<ul><li>
Experience developing and creating video-based content a plus</li><li>
Knowledge of and experience collaborating with creators helpful but not required</li><li>
Experience working within a large corporate environment</li></ul>
Required Education:<ul><li>
Bachelor&rsquo;s degree or equivalent</li></ul>
Preferred Education:<ul><li>
Concentration in journalism or media helpful but not required</li></ul> 

The hiring range for this position in Washington, D.C. is $79,400 to $106,400 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate&rsquo;s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.</div>

Travel Editor (National Geographic)

<div>National Geographic is seeking a Senior Manager, Social Media to lead overall strategy and day-to-day execution across a world-class portfolio of social accounts reaching over 800M followers. This role will set the direction for the @NatGeo brand and vertical social accounts spanning Animals, Travel, Science, and more - driving audience growth through top-tier short-form content, community management, and platform innovation. Notably, this strategist will lead the execution of our Kids &amp; Family social strategy, with a keen eye on growing our @NatGeoFamily handles.
Additionally, the Senior Manager will own the development and execution for key National Geographic brand priorities like our Earth Month campaign and integrated social media marketing with other Nat Geo-branded lines of business.
What You Bring:
<ul><li>Proven experience leading social strategy for large-scale media brands in entertainment, editorial and beyond</li><li>
Deep expertise across platforms including Instagram, TikTok, YouTube, Facebook, X, LinkedIn and Reddit</li><li>
Strong understanding of the creator economy and platform ecosystems</li><li>
Ability to translate insights into actionable, scalable strategies</li><li>
Exceptional creative judgment and a sharp eye for platform-native storytelling</li><li>
Track record of leading fast-paced campaigns and cross-functional initiatives</li></ul>
Responsibilities:
Platform &amp; Content Strategy
<ul><li>Define and execute social strategy across accounts and platforms, with a focus on tactics that drive sustained and scalable audience growth and engagement across the portfolio</li><li>
Oversee always-on content development across brand and vertical accounts, ensuring consistency, quality, and performance of short-form video</li><li>
Identify platform opportunities and emerging trends to evolve Nat Geo&rsquo;s social presence</li></ul>
Account Leadership &amp; Operations
<ul><li>Own day-to-day oversight of the @NatGeo flagship brand account and key vertical handles: Animals, Travel, History, Science and Family</li><li>
Lead high-velocity content production and campaign execution from concept through deployment</li><li>
Develop social strategy and execution for Kids &amp; Family, collaborating across the content organization to support key priorities that drive growth on our @NatGeoFamily accounts</li><li>
Develop content and distribution approaches tailored to younger audiences and family viewing</li><li>
Oversee agency partners who execute daily publishing, community management, and performance tracking</li></ul>
Brand Partnerships &amp; Campaigns
<ul><li>Serve as the primary social lead for Nat Geo&rsquo;s Brand and Franchise team, driving social campaign execution for key brand priorities like Earth Month</li><li>
Translate marketing priorities into compelling, platform-native social activations &bull; Act as the main social media team liaison to social/digital teams at National Geographic Society</li></ul>
Cross-Functional Collaboration
<ul><li>Partner closely with TV, editorial, marketing, creator, and synergy teams to deliver cohesive campaigns</li><li>
Build and manage relationships across a complex set of internal and external stakeholders</li><li>
Align multiple content pipelines into a unified social strategy</li></ul>
Basic Qualifications:<ul><li>
7+ years&rsquo; experience in social media strategy and marketing, preferably managing large-scale brand or media portfolios</li><li>
Demonstrated expertise across major social platforms (Instagram, TikTok, YouTube, Facebook, X, LinkedIn, Reddit) with a strong understanding of platform ecosystems and trends</li><li>
Proven track record developing and executing data-driven social strategies that drive audience growth, engagement, and brand impact</li><li>
Experience leading always-on content development and high-volume publishing workflows, with a focus on short-form video and platform-native storytelling</li><li>
Experience overseeing social accounts at scale, including flagship brand channels and/or multiple vertical or audience-specific handles</li><li>
Strong campaign leadership experience, translating marketing priorities into integrated, platform-native social activations &middot; Demonstrated ability to lead cross-functional initiatives, partnering with editorial, marketing, creative, and external stakeholders &middot; Experience managing external partners or agencies, including oversight of publishing, community management, and performance reporting</li><li>
Deep understanding of content production workflows, with the ability to optimize and evolve processes for speed, scale, and quality</li><li>
Proficiency with social media management, analytics, and reporting tools, with the ability to translate insights into actionable strategies</li><li>
Strong written and verbal communication skills, including the ability to present strategies and performance insights to stakeholders &middot; Highly organized with the ability to manage multiple priorities, operate in fast-paced environments, and meet deadlines</li></ul>
Preferred Qualifications:<ul><li>
Experience managing large-scale social or marketing budgets</li><li>
On-set or field production experience, with the ability to translate captured content into high-performing, platform-native social storytelling</li><li>
Experience working within global or multi-brand organizations, managing complex stakeholder environments and distributed teams &middot; Familiarity with youth, family, or multi-generational audience strategies, including content tailored for younger and emerging audiences</li><li>
Experience launching or scaling social handles or new content verticals, driving audience growth from early-stage to maturity</li><li>
Strong understanding of the creator economy, including partnerships</li></ul>
Required Education:<ul><li>
Bachelor&rsquo;s degree or equivalent work experience</li></ul> 

The hiring range for this position in Washington, D.C. is $112,700 to $154,800 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate&rsquo;s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.</div>

Senior Manager, Social Media (National Geographic)

TechAnax LLC

Company Overview TechAnax LLC is a Service Disabled Veteran Owned Small Business (SDVOSB) dedicated to delivering innovative and reliable information technology solutions. We pride ourselves on upholding core values of integrity, trust, respect, and accountability while providing customized services across various IT domainsAvailability: Immediate Clearance: Ability to obtain and maintain required USDA security credentials Customer: USDA Work Site: On-site support at USDA facilitiesWork Schedule: Monday&ndash;Friday, 8:00 AM&ndash;4:30 PM The Contract Period of Performance:Travel: Minimal/As required Work Level: Tier 2 IT Support Specialist Must be USA Citizen: YesSalary: $54,000-$60,000Position Overview: The Tier 2 IT Support Specialist provides advanced technical support to USDA customers by resolving complex hardware, software, and network-related issues escalated from Tier 1 service desk teams. This position serves as a key technical resource, providing on-site support, troubleshooting, incident resolution, and request fulfillment to ensure timely and effective customer service.The Tier 2 IT Support Specialist supports USDA end users through diagnosing and resolving technical issues, managing user accounts and assets, deploying hardware and software, and assisting with IT projects. This role requires strong technical expertise, excellent customer service skills, and the ability to work independently in a fast-paced support environment.Must Haves:<ul><li>U.S. Citizenship required.</li><li>Experience providing Tier 2 IT support in an enterprise environment.</li><li>Strong troubleshooting skills for hardware, software, and network-related issues.</li><li>Experience supporting Windows operating systems, desktop applications, and end-user computing environments.</li><li>Experience with ticketing systems such as Remedy, ServiceNow, or similar platforms.</li><li>Experience with user account management, software deployments, and computer imaging.</li><li>Strong customer service and communication skills.</li><li>Ability to work on-site during standard business hours.</li></ul>Key Responsibilities:Incident Response &amp; Resolution<ul><li>Respond to service desk escalations from the USDA&rsquo;s National Tier 1 Service Desk via the Remedy ticketing system.</li><li>Diagnose and resolve technical issues, including VPN connectivity, software updates, and password assistance for USDA-approved standard desktop software.</li><li>Address and resolve incidents, change requests, and work orders related to customer needs, ensuring timely completion and customer satisfaction.</li></ul>Technical Support &amp; Troubleshooting<ul><li>Provide on-site and remote support for hardware and software problems, including:</li><li>Diagnosing and repairing software and hardware issues.</li><li>Performing software installations, reinstallations, and deployments.</li><li>Imaging and configuring computers for USDA standards.</li><li>Addressing operating system upgrades and patch management.</li><li>Support telecommunications equipment, including VTC, VoIP, and WITS services.</li><li>Resolve networking issues, printer and peripheral malfunctions, and configuration errors.</li></ul>Account &amp; Asset Management<ul><li>Assist with account management tasks, including user account provisioning and password resets.</li><li>Manage hardware deployments, including loaner devices, ensuring proper asset tracking and configuration.</li><li>Participate in asset management and configuration management to maintain inventory accuracy and compliance.</li></ul>Customer Service &amp; Communication<ul><li>Deliver outstanding customer service through multiple support channels, including phone, remote access, and walk-in facilities.</li><li>Provide support across four USDA walk-in facilities, ensuring in-person resolution of technical issues.</li><li>Effectively communicate technical solutions to non-technical users to enhance the overall customer experience.</li></ul>Flexible &amp; Adaptive Support<ul><li>Offer flexible, on-demand support to meet fluctuating ticket volumes and project requirements.</li><li>Quickly adapt to increased workload demands and assist with special projects as needed.</li><li>Maintain availability for support during standard business hours, 8:00 AM to 4:30 PM, ensuring consistent coverage.</li></ul>Qualifications:<ul><li>Strong technical skills in diagnosing and resolving hardware and software issues.</li><li>Experience with VPN connectivity, networking support, and operating system upgrades.</li><li>Proficiency in account management, software deployments, and computer imaging.</li><li>Familiarity with telecommunications equipment, including VTC, VoIP, and WITS.</li><li>Knowledge of asset and configuration management practices.</li><li>Excellent customer service and communication skills, with a commitment to resolving issues efficiently and professionally.</li></ul>Preferred Experience:<ul><li>Experience in federal IT environments, particularly USDA.</li><li>Familiarity with Remedy, ServiceNow or similar ticketing systems.</li><li>Proficiency in supporting printers, peripherals, and networking hardware.</li></ul>About TechAnax:TechAnax, a Service Disabled Veteran Owned Small Business (SDVOSB), provides our customers with services and solutions from a company with core values and work ethics reflecting integrity, trust, respect, and accountability. We pride ourselves as a professional services company delivering customized information technology and management solutions.TechAnax is ISO 9001:2015, ISO/IEC 27001:2013, ISO/IEC 20000-1:2018, and ISO/IEC 20243:2018 certified and appraised at CMMI-DEV ML3 and CMMI-SVC ML3. Member of Project Management Institute (PMI) and partnered with a variety of strategic manufacturers. Our solutions and core competencies include Program Management, System Engineering, Software Development, DevOps, Network Design and Engineering, Information Assurance, Service Desk Operations, Unified Communications, Secure Audio/Video Solutions, Data Center Hosting/Consolidation, Cloud Migration Planning, Cloud Hosting, FedRAMP, FISMA, Acquisition Support, Quality Assurance, Independent Verification and Validation, IT Solutions, and Product Sales.Pay: $54,000.00 - $60,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Vision insurance</li></ul>Work Location: In person

Tier 2 IT Support Specialist

Explore 49+ Video production specialist in Washington this August. Find roles across top companies and apply now to boost your career.