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vona field case manager

Axiom Medical

<div>
 
 About Us:
 
 We are passionate about making a difference in the world of workers' compensation. Our team is dedicated to providing exceptional case management services to ensure injured workers receive the care and support they need to return to work safely and efficiently. We believe in the power of purpose and passion, and we are looking for a Field Case Manager who shares our commitment to making a positive impact.
 
 
 Purpose:
 
 At VONA, we believe in the power of purpose and passion in everything we do. Our Field Case Manager plays a critical role in facilitating and coordinating the rehabilitation needs of injured workers in a timely and cost-effective manner. This position requires the consistent use of clinical expertise, independent judgment, and discretion to promote optimal outcomes, advocate for recovery, and support the physical and emotional well-being of our clients. The Field Case Manager utilizes their advanced knowledge and professional expertise to independently assess, plan, and implement strategies that significantly influence the return-to-work process. This role requires discretion and independent judgment in evaluating complex cases, coordinating multidisciplinary resources, and determining the most effective interventions to support recovery and reintegration.
 
 
 
 
 
 
 
 Core Responsibilities:
 
 
 
 
 
 
 
 
 
 
 
 This role requires initiative, precision, and the ability to manage multiple administrative functions:
 
 
 
 
 
 &nbsp;
 <ul>
 <li>
 
 
 
 
 Deliver administrative support across multiple functions as designated and/or needed.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Maintain data accuracy and consistency across all systems.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Monitor and process incoming correspondence, ensuring timely routing and proper documentation.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Coordinate new hire onboarding, including CAPS entry, welcome packets, birthday tracking, name tags, business cards, and phone orders.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Check and process office mail; scan and distribute items to appropriate parties including medical records, subpoena, requests scanning to distribute to field and partner companies.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Manage the Letters inbox, including mailing documents and logging expenses.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Complete unattached email matching within CAPS.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Maintain and update CAPS files, including demographics, adjuster assignments, diary dates, attorneys, and providers.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Review and distribute CC reports.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Assist with incoming calls and provide general administrative support for the home office team.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Cross-train on additional duties to provide backup support and ensure continuity of operations.
 
 
 
 
 
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 Some administrative experience preferred; healthcare, insurance, or case management experience is a plus.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Strong organizational and analytical skills with a high attention to detail.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Ability to work independently and manage multiple priorities in a fast-paced environment.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Excellent written communication and interpersonal skills.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Proficiency in Microsoft Office (Outlook, Word, Excel, Teams) and the ability to learn internal systems such as CAPS.
 
 
 
 
 
 </li>
 </ul>
 
 
 
 
 
 
 Why VONA:
 
 
 
 
 
 We are driven by a shared purpose: to improve the lives of our clients and provide exceptional care in the Case Management industry. We offer a collaborative and supportive work environment where your expertise and dedication will be valued and rewarded. Join us in our mission to create positive change and be part of a team that truly is making an impact.
 
 
 
 
 
 
 
 
 
 
 VONA is an equal opportunity employer and values diversity in the workplace.
 
 
 
 
</div>

VONA Field Case Manager

<div>About Us: We are passionate about making a difference in the world of workers' compensation. Our team is dedicated to providing exceptional case management services to ensure injured workers receive the care and support they need to return to work safely and efficiently. We believe in the power of purpose and passion, and we are looking for a Field Case Manager who shares our commitment to making a positive impact. 
Purpose: At VONA, we believe in the power of purpose and passion in everything we do. Our Field Case Manager plays a critical role in facilitating and coordinating the rehabilitation needs of injured workers in a timely and cost-effective manner. This position requires the consistent use of clinical expertise, independent judgment, and discretion to promote optimal outcomes, advocate for recovery, and support the physical and emotional well-being of our clients. The Field Case Manager utilizes their advanced knowledge and professional expertise to independently assess, plan, and implement strategies that significantly influence the return-to-work process. This role requires discretion and independent judgment in evaluating complex cases, coordinating multidisciplinary resources, and determining the most effective interventions to support recovery and reintegration. 
Core Responsibilities: 
This role requires initiative, precision, and the ability to manage multiple administrative functions: 
<ul><li>
Deliver administrative support across multiple functions as designated and/or needed.</li><li>
Maintain data accuracy and consistency across all systems.</li><li>
Monitor and process incoming correspondence, ensuring timely routing and proper documentation.</li><li>
Coordinate new hire onboarding, including CAPS entry, welcome packets, birthday tracking, name tags, business cards, and phone orders.</li><li>
Check and process office mail; scan and distribute items to appropriate parties including medical records, subpoena, requests scanning to distribute to field and partner companies.</li><li>
Manage the Letters inbox, including mailing documents and logging expenses.</li><li>
Complete unattached email matching within CAPS.</li><li>
Maintain and update CAPS files, including demographics, adjuster assignments, diary dates, attorneys, and providers.</li><li>
Review and distribute CC reports.</li><li>
Assist with incoming calls and provide general administrative support for the home office team.</li><li>
Cross-train on additional duties to provide backup support and ensure continuity of operations.</li></ul> 

Qualifications:<ul><li>
Some administrative experience preferred; healthcare, insurance, or case management experience is a plus.</li><li>
Strong organizational and analytical skills with a high attention to detail.</li><li>
Ability to work independently and manage multiple priorities in a fast-paced environment.</li><li>
Excellent written communication and interpersonal skills.</li><li>
Proficiency in Microsoft Office (Outlook, Word, Excel, Teams) and the ability to learn internal systems such as CAPS.</li></ul> 

Why VONA: We are driven by a shared purpose: to improve the lives of our clients and provide exceptional care in the Case Management industry. We offer a collaborative and supportive work environment where your expertise and dedication will be valued and rewarded. Join us in our mission to create positive change and be part of a team that truly is making an impact. 
VONA is an equal opportunity employer and values diversity in the workplace.
DWvWnsBTgD</div>

Association House of Chicago

<div>Description:

Care Manager provides services to Colbert and Williams class members interested in transitioning from nursing facilities to integrated, community-based settings through the Comprehensive Class Member Transition Program (CCMTP). Care Manager conducts comprehensive assessments to determine service needs and readiness for transition to Permanent Supportive Housing (PSH), Supportive Living Facilities (SLFs), or Residential programs. Develops and updates Comprehensive Service Plans. Care Manager consults with collateral contacts involved in class member&rsquo;s care, including nursing facility staff, member&rsquo;s family / natural support system, medical and other providers. Participates in care plan meetings and case consultations. Provides skill building interventions to support readiness and structure for transition. Care Manager coordinates and links participants with needed services and community resources. Collaborates with outpatient case management teams, such as CST or ACT, as appropriate. Conducts wellness checks in accordance with consent decree contractual requirements. Documents all services using program protocols.
Requirements:
<ul><li>Master&rsquo;s Degree from an accredited college or university in psychology, counseling, social work, human services, or related field. Experience working with multi-ethnic populations preferred.</li><li>
Must have daily use of a car, current insurance, valid driver&rsquo;s license, and a driving record acceptable to Agency insurance carrier.</li><li>
Flexibility to work on weekends, evenings, holidays during emergencies when assigned to the rotating emergency cellular.</li><li>
 Availability to work both on-site and in the field on a full-time basis.</li></ul>
Benefits<ul><li>
401(k)</li><li>
401(k) matching</li><li>
Dental insurance</li><li>
Health insurance</li><li>
Paid time off</li><li>
Vision insurance</li><li>
Life insurance</li></ul></div>

Copy of Care Manager – CCMTP

BUILD inc

<div>Description:

Intervention Support Specialist (ISS) (40 hours, Full-time) Non-exempt
BUILD, Inc. (Broader Urban Involvement and Leadership Development) is presently seeking a committed, self-motivated, and innovative individual to join our team. BUILD is a nationally respected gang intervention, violence prevention, and youth development organization based on Chicago&rsquo;s West Side. Since 1969, BUILD has worked to save lives and mentor young people who live in the city&rsquo;s most challenging neighborhoods. When you work at BUILD, you make an important difference to the thousands of youths and families we serve.
Our Core Values: Empathy, Passion, Persistence and Innovation
The Intervention Support Specialist (ISS) provides community-based mentorship and case management services to youth ages 14&ndash;24 who are impacted by community violence, justice involvement, or who are at risk of involvement in the juvenile or criminal justice system. Through a trauma-informed, culturally responsive, and youth centered approach. The (ISS) works collaboratively with participants to identify needs, develop individualized service plans, and connect youth and families to essential resources that support stability, safety, and positive development. Services include both short-term case management focused on stabilization and resource connection as well as longer-term mentorship that supports personal growth, life skills development, and positive decision-making. Services are delivered primarily through community-based engagement. The Intervention Support Specialist reports to the Manager of Intervention Support Services.
Responsibilities/duties are but not limited to:<ul><li>
Utilize motivational interviewing and strength-based approaches to complete needs assessments and develop individualized service plans reflecting participants&rsquo; self-identified goals and needs</li><li>
Build and maintain consistent mentoring relationships that foster trust, accountability, emotional development, and positive decision-making</li><li>
Provide case management support to address immediate stabilization needs including crisis response, service coordination, and connection to community resources</li><li>
Provide ongoing mentorship and developmental support that helps youth build life skills, strengthen decision-making, and work toward long-term personal, educational, and employment goals</li><li>
Connect youth and families to essential services including education, employment and workforce development, housing resources, behavioral health services, and other supportive programs</li><li>
Maintain a consistent schedule to support participant engagement and progress toward service plan goals which can include home visits, school meetings and visits, community contacts, and field trips</li><li>
Support youth in developing life skills such as problem-solving, conflict resolution, goal setting, communication, and accountability</li><li>
Provide crisis intervention, de-escalation, and stabilization support as needed to ensure the safety and well-being of youth and families</li><li>
Assist youth in navigating systems including schools, probation, workforce programs, and community-based services</li><li>
Collaborate with internal programs to ensure youth have access to wraparound services including therapy, group programming, mentorship opportunities, and extracurricular activities</li><li>
Serve as a mandated reporter and adhere to all child safety, ethical, and confidentiality requirements</li><li>
Participate in weekly supervision with the Manager of Intervention Support Services</li><li>
Maintain timely, accurate, and compliant documentation of all services, contacts, and participant outcomes in required systems</li><li>
Manage an individual caseload of participants receiving mentorship and/or case management services</li><li>
Attend departmental meetings, agency-wide staff meetings, trainings, and community meetings as required</li><li>
Assist with program activities, outreach efforts, and community-based events to support youth engagement and overall program success</li></ul>
Requirements:
<ul><li>A minimum of two (2) years experience working with at-risk youth and families in a community- based, trauma-informed, social service setting or a Bachelor's Degree in Social Work, Human Services, Youth Development, or related field</li><li>
Demonstrate ability to work effectively with youth, families, and communities from diverse ethnic, racial, cultural, and socioeconomic backgrounds</li><li>
Strong interpersonal skills with the ability to communicate in a respectful, engaging, and strength-based manner</li><li>
Ability and willingness to provide community-based direct services</li><li>
Ability to work a flexible schedule, including evenings and weekends</li><li>
Proficiency in Microsoft Office and comfortable using technology and data systems to support program operations and evaluation</li><li>
Must successfully pass an extensive background check</li><li>
Valid driver&rsquo;s license, reliable automobile, and current insurance required</li></ul> 
Benefits:<ul><li>
401(k) + 2% match</li><li>
Medical, Dental and Vision</li><li>
Life Insurance</li><li>
Paid Vacation</li><li>
Wellness Days</li><li>
Flexible Spending Account</li></ul>
BUILD, Inc., does not discriminate on the basis of race, color, religion, sex, citizenship, ethnic or national origin, age, disability, medical status, military status, veteran status, marital status, sexual orientation, gender identity or expression, genetic information, ancestry, or any legally protected status. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits and training.
All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically prohibit employment. Rather, BUILD Inc., considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.
American with Disabilities Act (ADA) Statement: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case-by-case basis.
This organization reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.</div>

Intervention Support Specialist

Zimmer Biomet

<div>At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient&rsquo;s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.
As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered and recognised.<div><div><div><h2 class="jobSectionHeader"> 
What You Can Expect</h2>
</div><div>
The Sales Team Lead reports to the Regional Sales Director (RSD) and leads a high-performing sales team within a defined territory. This frontline leader drives account growth, clinical excellence, and team effectiveness through disciplined sales execution, strategic customer engagement, and daily performance coaching. The Team Lead oversees territory account planning, target discovery, and alignment while ensuring the team consistently delivers outstanding customer service, case coverage, and sales results.
This role is responsible for the development and readiness of each team member, as well as for hiring, onboarding, and coaching individuals to perform at their highest level. The Team Lead fosters a culture of collaboration, accountability, and continuous improvement by using data-driven insights to guide team decisions, manage pipeline health, and ensure alignment with sales plans. Through active field leadership, the Sales Team Lead aids in building a scalable, agile sales organization positioned for sustainable growth.</div></div><div><div><h2 class="jobSectionHeader">
How You'll Create Impact</h2>
</div><div>
Strategic Sales Execution<ul><li>
Builds and lead structured account plans with defined targets, aligned to territory growth priorities and segmentation strategy.</li><li>
Allocates 30&ndash;50% of time to competitive selling, cross-selling, and supporting reps in displacing competition in prioritized accounts.</li><li>
Assists Territory General Manager and RSD to translate commercial strategy into actionable territory and account plans with performance KPIs, segmentation tiers, and pipeline tracking via CRM dashboards.</li><li>
Monitors and manages sales targets and a healthy sales funnel, ensuring sales team capacity and readiness to meet sales team revenue goals.</li><li>
Partners cross-functionally with the RSD on pricing, contracts, and business unit leaders to win and retain key business.</li></ul>
Sales Team Leadership<ul><li>
Builds strong relationships with key surgeons while having the ability to cover Reconstructive, Extremities, CAS, Surgical, Sports Medicine and Trauma procedures with clinical proficiency and business acumen.</li><li>
Coach&rsquo;s sales reps and clinical specialists weekly through field ride-alongs, funnel reviews, and monthly 1:1s tied to documented development and performance plans.</li><li>
Drives team quota attainment and market expansion through performance management, clarity of role expectations, and efficient sales team structure.</li><li>
Recognizes and reward high-impact behaviors that contribute to growth, service and support excellence, and team cohesion.</li></ul>
People Development<ul><li>
Recruits, retains, and develops top sales and clinical specialists&rsquo; talent using behavior-based evaluation and onboarding practices that drives capacity management and bench strength to meet sales objectives.</li><li>
Ensures each team member completes role-specific training, receives quarterly development feedback, and is tracked for growth against defined competency milestones.</li><li>
Proactively assesses and adjust team structure to meet account needs and expand sales or clinical coverage.</li></ul>
Readiness and Capability Building<ul><li>
Identifies individual and team capability gaps through skill assessments and performance data.</li><li>
Ensures new hires are onboarded with role-based expectations and reach readiness milestones on schedule.</li><li>
Provides after hour and/or evening case coverage and add on case coverage for team and/or territory. Includes weekend and on-call case coverage and add on case coverage for team and/or territory.</li><li>
Collaborates with and provide sales support for team and/or territory, which includes the transportation of Zimmer Biomet instruments and implants for day, evening, add on or weekend cases.</li></ul>
Customer &amp; Surgeon Engagement<ul><li>
Develop strategic relationships with high-value surgeons and key accounts.</li><li>
Cultivates surgeon champions for clinical advocacy, market expansion, and product insight generation.</li><li>
Ensures the sales team delivers a differentiated customer experience through consultative selling and responsive service.</li></ul>
This is not an exhaustive list of duties or functions and might not necessarily comprise all of the essential functions for purposes of the Americans with Disabilities Act.</div></div><div><div><h2 class="jobSectionHeader">
What Makes You Stand Out</h2>
</div><div><ul><li>Must be mobile and willing to travel across the assigned territory, including for field coaching and strategic account engagement.</li><li>
Capable of transporting surgical kits and instruments up to 50 lbs as needed to support team case coverage and customer support.</li><li>
Demonstrated strength in account planning and field execution within complex, high-stakes environments; uses data to drive local strategy and team performance.</li><li>
In-depth clinical and technical knowledge of Zimmer Biomet&rsquo;s portfolio and the competitive orthopedic landscape, enabling value-driven selling.</li><li>
Proven ability to coach, develop, and retain top-performing sales and clinical talent through field-based mentoring and structured development plans.</li><li>
Strong analytical skills to interpret sales trends, identify root causes of performance gaps, and implement targeted improvement actions.</li><li>
Expert communicator who influences across field teams, surgeon stakeholders, and cross-functional partners to align on strategy and execution.</li><li>
Highly organized and detail-oriented, with the ability to manage multiple team priorities, timelines, and follow-through commitments.</li><li>
Demonstrates strong leadership presence and stakeholder management; builds trust, drives accountability, and elevates team performance.</li><li>
Maintains agility in a fast-paced, high-accountability environment; shifts priorities while keeping focus on strategic outcomes.</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Your Background</h2>
</div><div><ul><li>Bachelor&rsquo;s degree in business, marketing, life sciences, or a related field required; master&rsquo;s degree in business or healthcare leadership preferred.</li><li>
Minimum of 5 years of progressive medical device sales experience, including at least 3 years in frontline sales leadership or team development roles.</li><li>
Extensive orthopedic expertise, including deep familiarity with Zimmer Biomet and competitor product portfolios across reconstructive, sports medicine, trauma, and enabling technologies.</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Travel Expectations</h2>
</div><div><ul><li>Up to 50% travel across the region for field coaching, account visits, and leadership meetings.</li></ul> 
This role has a salary range of $110,000-150,000</div></div></div> 
EOE/M/F/Vet/Disability</div>

Sales Team Lead

The Night Ministry

<div>
 
 Description
 
 
 
 
 Position Summary:
 
 The OHM Case Manager provides outreach-driven case management services through the Outreach and Health Ministry (OHM) program. Unlike traditional office-based case management roles, this position actively engages individuals in the community (on the street, at encampments, on outreach vans, and at partner sites) and continues working with them beyond initial contact to complete housing applications, benefits enrollment, and other intensive case management services. This role also develops and maintains quality referral relationships with social service agencies.
 
 
 
 General Purpose:
 
 This role supports individuals experiencing homelessness or housing instability, many of whom are medically vulnerable, in achieving housing stability and improved health outcomes.
 
 
 
 Role Qualifications
 
 
 
 <ul>
 <li>
 Must meet all governmental, agency, and/or grantors&rsquo; qualifications for the position.
 </li>
 <li>
 Must exhibit the ability and willingness to work individually, as well as part of a team.
 </li>
 <li>
 Detail-oriented self-starter with demonstrated interpersonal skills and a clear sense of professional boundaries.
 </li>
 <li>
 Must be able to work on the street in the daytime and evenings in all weather for extended periods.
 </li>
 <li>
 Ability to respond calmly to emergencies and in accordance with Night Ministry policies.
 </li>
 <li>
 Must be trauma competent, harm reduction competent, LGBTQQIA competent, street culture competent, and able to work with diverse populations.
 </li>
 <li>
 Commitment to harm reduction principles, including promoting safety, dignity, and non-judgmental support for individuals who use drugs.
 
 
 </li>
 </ul>
 
 Position Responsibilities
 
 
 
 <ul>
 <li>
 Conduct proactive street outreach primarily through the Street Medicine Program, but also through the Health Outreach Bus, CTA program, Harold Washington Library outreach, and other community-based locations. Shifts may include evenings, weekends, and varied daytime hours.
 </li>
 <li>
 Engage individuals where they are located, build rapport using trauma-informed and harm reduction approaches, and serve as a consistent point of contact.
 </li>
 <li>
 Transition individuals from initial outreach engagement into ongoing, intensive housing case management.
 </li>
 <li>
 Complete housing assessments, applications, and documentation necessary for housing placement and stabilization.
 </li>
 <li>
 Assist clients in obtaining identification, income, benefits, and other documentation required for housing eligibility.
 </li>
 <li>
 Provide follow-up support and navigation through housing placement and stabilization processes.
 </li>
 <li>
 Conduct and/or support Coordinated Entry System (CES) assessments.
 </li>
 <li>
 Serve as (or work toward becoming) a Skilled Assessor within the Coordinated Entry System.
 </li>
 <li>
 Maintain strong working knowledge of Chicago Housing Authority (CHA) processes, eligibility requirements, and housing programs.
 </li>
 <li>
 Collaborate with housing providers, shelters, healthcare providers, and other community partners to support housing placements.
 </li>
 <li>
 Complete accurate and timely data entry in HMIS (Homeless Management Information System) and other required systems (e.g., EHR, ETO).
 </li>
 <li>
 Maintain compliant, audit-ready case files in accordance with government, funder, and agency standards.
 </li>
 <li>
 Develop and maintain referral relationships with social service agencies and housing providers. Resources should cover key needs presented by OHM participants, including but not limited to emergency and transitional housing, health, mental health, and addiction services.
 </li>
 <li>
 Participate in community meetings, needs assessments, case conferencing, and interagency collaborations.
 </li>
 <li>
 Drive outreach vans as scheduled.
 </li>
 <li>
 Support volunteer engagement and represent the program at community events as assigned.
 </li>
 <li>
 Participate in periodic community needs assessments and stay informed about trends impacting people experiencing homelessness in Chicago.
 </li>
 <li>
 Other duties as assigned.
 
 
 </li>
 </ul>
 
 Essential Skills &amp; Experience
 
 
 
 <ul>
 <li>
 Bachelor's degree in social service or related field required from an accredited college or university, or equivalent experience.
 </li>
 <li>
 Two to five years&rsquo; experience in housing-focused case management, homelessness services, street outreach, or related field
 </li>
 <li>
 Demonstrated experience using HMIS for data entry, reporting, and case documentation.
 </li>
 <li>
 Experience with the Coordinated Entry System (CES); Skilled Assessor status strongly preferred.
 </li>
 <li>
 Familiarity with Chicago Housing Authority (CHA) programs and housing processes strongly preferred.
 </li>
 <li>
 Must have a driver's license with a good driving record and ideally, access to car. Willingness and ability to travel locally, and to drive agency vehicles as scheduled.
 </li>
 <li>
 Strong verbal and writing abilities
 
 
 </li>
 </ul>
 
 Reporting to this position:
 
 No direct reports.
 
 
 
 
 Physical Demands and Work Environment:
 
 
 
 The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 
 <ul>
 <li>
 Physical Demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; climb stairs; crouch, or crawl; talk or hear; taste or smell. The employee must occasionally drive an automobile; and lift and/or move 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
 </li>
 <li>
 Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate but may vary at the different locations required in this job.
 
 
 </li>
 </ul>
 
 
 Equal Employment Opportunity (EEO) Statement
 
 
 
 
 
 The Night Ministry is an equal opportunity employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status under applicable laws. We encourage individuals from all backgrounds to apply.
 
 
 
 
 
 At-Will Employment Disclaimer
 
 
 
 
 
 This job description is not intended to be an employment contract. Employment with The Night Ministry is at will and may be terminated by the employee or the organization at any time, with or without cause or notice.
 
</div>

Outreach Case Manager

<div>Description: 
Crisis Response Specialist (CRS) (40 hours, Full-time) Non-exempt
BUILD, Inc. (Broader Urban Involvement and Leadership Development) is presently seeking a committed, self-motivated, and innovative individual to join our team. BUILD is a nationally respected gang intervention, violence prevention, and youth development organization based on Chicago&rsquo;s West Side. Since 1969, BUILD has worked to save lives and mentor young people who live in the city&rsquo;s most challenged neighborhoods. When you work at BUILD you make an important difference to the thousands of youth and families we serve.
Our Core values: Empathy, Passion, Persistence and Innovation.
The Crisis Response Specialist will act as a first responder to provide immediate support to youth and their families after a shooting or other act of violence, including emotional support, initial advocacy, and support in navigating the criminal justice system, including police departments, legal services and the courts. Services take place within targeted communities and area hospitals as needed. Responsibilities call for the Crisis Response Specialist to be available on-call at any time of day or night, including weekends and Holidays. The Crisis Response Specialist reports directly to the Crisis Response Unit Manager.
Responsibilities includes but not limited to:
Youth Development:<ul><li>
Works collaboratively with targeted communities, other departments and other stakeholders to identify and support youth and their families that are victims of or witnesses to crime or those exposed to violence-related traumas who are in need of services</li><li>
Connect violence-exposed youth and their families with comprehensive services that promote healing, foster life-skills, and prevent high-risk/consequence behaviors that make them vulnerable to violence and other negative outcomes</li></ul>
Documentation and Competencies:<ul><li>
Contributes to client related data systems for record keeping and reporting purposes</li><li>
Contributes to reports as per grant requirements</li><li>
Ensure program achieves expected performance milestones in accordance with contracts and expectations of funding sources making necessary adjustments as needed</li><li>
Utilizes BUILD Universal Referral form to document and connect families to BUILD services</li><li>
Operates professionally in the field on a flexible schedule, which may include holidays, late evenings and weekends</li><li>
Responds to crisis calls within a reasonable, pre-established timeframe</li><li>
Communicates with Crisis Response Unit Manager in advance and/or with the Crisis Response team within a timely manner if unable to respond to a crisis call</li></ul>
Communication and relationship management:<ul><li>
In partnership with Community Wellness Advocates, helps to identify positive adult/youth influences to create a stronger support network for the participant</li><li>
Represents BUILD to broaden community awareness and support, interpreting the agency&rsquo;s programs and services at program-related community, coalition and committee meetings as needed</li><li>
Attends departmental and agency-wide staff meetings, as scheduled and agency-wide events, as required</li><li>
Maintains knowledge current in the field in way of participation of coursework, seminars and/or workshops</li></ul>
Other:<ul><li>
Participate in agency-wide fundraising events</li><li>
Participate in agency outreach and recruitment events, including evenings and weekends</li><li>
Participate in civic engagement activities that advance the mission of BUILD, Inc.</li><li>
Perform other duties as assigned</li></ul>
Requirements:
<ul><li>An automobile is required along with current insurance and a valid driver&rsquo;s license</li><li>
Maintain respectful and appropriate relationships with program participants, all levels of agency staff and the various publics of the agency, demonstrating sensitivity to all ethnic, racial, and economic backgrounds</li><li>
Must be willing to travel as needed</li><li>
Must be passionate about the work and helping people during a sensitive time in life</li><li>
Must successfully pass extensive background check</li><li>
Bilingual English/Spanish preferred</li><li>
Must demonstrate excellent interpersonal, verbal and written communications skills</li></ul>
Physical Requirements:<ul><li>
Must be able to lift up to 15 pounds at times.</li><li>
Ability to work in a variety of environments, including office settings, community locations, schools, and outdoor spaces.</li><li>
Ability to respond to crisis situations in real time, which may require rapid movement, standing, walking, or traveling between locations.</li><li>
Ability to sit or stand for extended periods while providing support, documentation, or attending meetings.</li></ul>
 Benefits:<ul><li>
401(k) + 2% match</li><li>
Medical, Dental and Vision</li><li>
Life Insurance</li><li>
Paid Vacation</li><li>
Wellness Days</li><li>
Flexible Spending Account</li></ul>
BUILD, Inc., does not discriminate on the basis of race, color, religion, sex, citizenship, ethnic or national origin, age, disability, medical status, military status, veteran status, marital status, sexual orientation, gender identity or expression, genetic information, ancestry, or any legally protected status. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and training.
All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically prohibit employment. Rather, BUILD Inc., considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.
American with Disabilities Act (ADA) Statement: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case-by-case basis.
This organization reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.</div>

Crisis Response Specialist

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