operations manager

demand planner

operations coordinator

sales supervisor

storekeeper

warehouse supervisor

Al-Hassan Ghazi Ibrahim Shaker Company

<div>
 
 
 Company Overview:
 
 
 
 Founded in 1950, Shaker Group is a leading provider of HVAC and home appliance solutions in Saudi Arabia. We serve over 600,000 customers annually with a strong focus on innovation, sustainability, and customer satisfaction.
 
 
 
 
 
 
 Purpose:
 
 
 
 The Warehouse Supervisor role is to manage daily operations, ensures inventory accuracy, maintains safety standards, and coordinates with departments to meet company goals.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Supervise and coordinate daily warehouse operations, including inventory management, order fulfillment, and shipment processing, ensuring all tasks are completed efficiently and accurately.
 </li>
 <li>
 Enforce compliance with safety regulations and operational standards, ensuring a safe and organized work environment for all staff.
 </li>
 <li>
 Collaborate with other departments, such as logistics and procurement, to ensure warehouse activities align with company goals and meet customer requirements.
 </li>
 <li>
 Review, verify, and record supplier invoices and expenses, ensuring accuracy and forwarding them to management for timely approval and processing.
 </li>
 <li>
 Provide training and continuous development opportunities for warehouse staff, evaluating performance to maintain high standards of efficiency, productivity, and accuracy.
 </li>
 <li>
 Conduct regular inventory counts and audits, ensuring stock levels are accurate and discrepancies are promptly addressed according to company policies.
 </li>
 <li>
 Actively engage with the warehouse team to understand staffing needs, roles, and workload distribution, creating efficient work plans and ensuring appropriate tool allocation for each task.
 </li>
 <li>
 Greet and manage visitors to the warehouse, addressing inquiries and ensuring appropriate actions are taken as per the company&rsquo;s visitor protocols and security guidelines.
 </li>
 <li>
 Monitor warehouse equipment and supplies, ensuring all tools are maintained in good condition and properly stored.
 </li>
 <li>
 Drive continuous improvement initiatives by identifying inefficiencies and implementing solutions to enhance operational performance and reduce costs.
 </li>
 <li>
 Prepare and maintain accurate reports on warehouse activities, including inventory levels, staffing, expenses, and safety compliance, for management review.
 </li>
 <li>
 Adhere to all company policies and procedures while promoting high standards, ensuring consistency, quality, and a positive organizational culture.
 </li>
 </ul>
 
 
 
 
 
 Experience and Requirements:
 
 
 <ul>
 <li>
 7 years of experience in warehouse operations, with at least 2-3 years in a supervisory role.
 </li>
 <li>
 Strong knowledge of inventory management, safety protocols, and warehouse procedures.
 </li>
 <li>
 Familiarity with warehouse management software and tools.
 </li>
 <li>
 Excellent leadership, organizational, and problem-solving skills.
 </li>
 <li>
 Ability to train and motivate staff to meet performance goals.
 </li>
 </ul>
 
 
</div>

Warehouse Supervisor

Rakaya Company

We are looking for Warehouse OfficerRequirements:<ul><li>Minimum 1&ndash;2 years of experience in warehouse operations, preferably in the retail sector</li><li>Knowledge of inventory management, receiving, storing, and dispatching goods</li><li>Ability to use ERP systems and prepare inventory reports</li><li>High level of accuracy, commitment, and ability to work within a team</li></ul>Job Responsibilities:<ul><li>Receive, organize, and monitor inventory</li><li>Conduct regular stock counts and inventory audits</li><li>Coordinate with relevant departments to ensure product availability</li><li>Follow safety and organizational procedures within the warehouse</li></ul>Salary: SAR 1,800 &ndash; 2,000 SARJob Type: Full-timePay: ﷼1,800.00 - ﷼2,000.00 per monthWork Location: In person

Warehouse Officer

aljeel Medical

<div>
 
 
 
 1. ROLE AND RESPONSIBILITIES:
 
 
 <ul>
 <li>
 Ensure productivity targets are met and maintain administration and automated storage and retrieval systems (ERP).
 </li>
 <li>
 Ensure workplace health and safety requirements are met and take responsibility for the security of the building and stock.
 </li>
 <li>
 Setup layout &amp; space management; work organization chart; procedures such as SOP, 5S.
 </li>
 <li>
 Manage stock control: the self-assured receipt, storage, retrieval and timely delivery of goods; shipment loading &amp; transferring; document recording and data entry into system.
 </li>
 <li>
 Constantly plan out all warehouse resources and activities in relation to company objectives and set targets.
 </li>
 <li>
 Performing any other duties related to the job as assigned by the manager
 </li>
 </ul>
 
 
 
 
 
 2. QUALIFICATIONS AND EDUCATION REQUIREMENTS:
 
 
 <ul>
 <li>
 Bachelor degree in logistics, Supply chain or, Procurement.
 </li>
 <li>
 A minimum of 1 years&rsquo; experience in related field
 </li>
 </ul>
 
 
 
 
 
 3. PREFERRED SKILLS AND COMPENETNICES:
 
 
 <ul>
 <li>
 Leadership skills and take charge of the warehouse operations
 </li>
 <li>
 Organized and systematic
 </li>
 <li>
 Motivating staff and be good with numbers
 </li>
 <li>
 Time management skills
 </li>
 <li>
 Ability to work in a team
 </li>
 <li>
 Supervisory and follow-up skills
 </li>
 </ul>
 
 
 4.Languages
 
 
 <ul>
 <li>
 Proficiency in Arabic
 </li>
 <li>
 Good in English
 </li>
 </ul>
 
 
 
</div>

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2>
As a Supervisor, you&rsquo;ll strive to plan beyond your own needs, ensuring the sufficient resourcing of your function. This will include identifying training needs, staying on top of absence &amp; performance management, as well as coaching and continuous monitoring of your department to engender a greater culture of productivity. Supervising day-to-day activities with responsibility for the overall safety, quality and performance and member experience of either Inbound or Outbound FC operations; Setting and clarifying departmental requirements and expectations while creating an environment of teamwork, collaboration and open communication; Understanding safety procedures, ensuring safe working practices and documenting accidents/incidents timely; Prioritizing appropriately meeting deadlines; Exhibiting professional behavior while coping well with ambiguity and change; Driving results and approaching obstacles proactively; Ensuring company policies are communicated and enforced consistently; Sourcing and nurturing ideas and rolling them into the creation of improvement plans; Taking proactive steps to ensure that best practices are shared across all departments, shifts and within the entire organization; Working closely with (HR, Facilities, Safety and IT) to build and secure support and resources for projects and initiatives; Tracking production metrics and utilizing data to develop strategies for continuous improvement and reporting to management; Assisting with the establishment of long-term operational strategic plans; Mentoring, providing training and development to optimize performance, creating organizational depth and individual growth; Recognizing top performance, coaching and progressive discipline for poor performance; Proposing and implementing improvements in equipment and processing methods; Conducting timecard review daily and weekly to ensure pay accuracy; Performing other duties with flexibility as assigned, rotating to other shifts/departments and working extended hours and holidays as needed including an expectation to arrive at least 30 minutes early and remaining at least 30 minutes at end of shift to complete pass downs, reports and timecard reviews.<h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>1+ years of Microsoft Office products and applications experience</li><li>High school or equivalent</li><li>Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays</li><li>Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach</li><li>Work 40 hours/week, and overtime as required</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Experience with SQL and advanced Excel</li><li>Ability of having developed tools, data collection processes, and data management systems</li><li>Ability to handle multiple, competing tasks in a deadline-driven environment</li><li>If you have experience managing people, what is the largest team you have managed?</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Inventory Control and Quality Assurance (ICQA Supervisor), AMET ICQA

Amazon

<div>
 
 Description
 
 
 
 The Learning Associate/Trainer is responsible for the coordination and execution of training for all process paths in the Fulfilment Center. Trainers evaluate and refine processes and techniques to improve learning effectiveness and production across all departments in the building. The Trainer assists in driving the success training plans and supporting the needs of the Fulfilment Center workforce.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Willing to work flexible schedules/shifts
 </li>
 <li>
 Act as a supervisor for Instructors and Peer Trainers with new hires
 </li>
 <li>
 Deliver Instructor training, observation and coaching to the MENA Standard
 </li>
 <li>
 Ensure training records are kept up to date through the console
 </li>
 <li>
 Ensure MENA training materials are kept and delivered against MENA standard and provide a positive learning experience
 </li>
 <li>
 Use and analyze data on a daily basis to improve NH learning experience
 </li>
 <li>
 Feedback to Instructors and Peer Trainers on their delivery and new hire (NH) groups performance
 </li>
 <li>
 Organize (Instructors assignment) and monitor cross training for the operations to support peak skill requirements
 </li>
 <li>
 Work with operations on a skill matrix to highlight gaps for critical role training
 </li>
 <li>
 Support operations with the delivery of critical role training
 </li>
 <li>
 Improve processes from gathering feedback and analyzing data
 </li>
 <li>
 Support the recruitment of Instructors and Peer Trainers
 </li>
 <li>
 Attend meetings when required and provide information required
 </li>
 <li>
 Work in partnership with the agency managers to improve new hire performance
 </li>
 <li>
 Support MENA level projects with feedback and improvements
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Experience with written and verbal communication and presentation
 </li>
 <li>
 Experience using Microsoft Office (Excel, Word, PowerPoint, Outlook)
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Speak, write, and read fluently in English
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Afaq - Warehouse Branch
 
 
 Job ID: A10383953
</div>

Learning Associate - Saudi Nat

Nestlé

<div><div>Nestl&eacute; Waters KSA &ndash; Almanhal Water Factory (Position based in Almanhal Water Factory - Riyadh Industrial Area)</div> 
Position Snapshot<ul><li>
Position Title: Customer Service Team Leader.</li><li>
Location: Riyadh, Saudi Arabia.</li><li>
Department: Sales/ Customer Service .</li></ul><div> 
Position Summary 
The role manages customer service supervisors and multi‑channel frontline teams, ensuring service excellence, operational efficiency, KPI achievement, and a consistent, high‑quality consumer experience aligned with Nestl&eacute; Waters standards.</div>
This role acts as a key link between management and frontline operations, driving performance, coaching leadership capability, and continuously improving customer journey and service processes. 
Key Responsibilities
People Leadership &amp; Team Management<ul><li>
Lead, coach, and develop Customer Service Supervisors and their frontline teams.</li><li>
Ensure consistent leadership standards, performance management, and accountability.</li><li>
Conduct performance reviews, calibrations, and development discussions.</li><li>
Ensure effective workforce planning, shift coverage, and resource optimization.</li><li>
Promote a consumer‑centric, high‑performance culture.</li></ul> 
Contact Center Operations<ul><li>
Oversee daily operations across all customer contact channels:</li><li><ul><li>
Voice</li><li>
Live chat</li><li>
Email</li><li>
WhatsApp</li><li>
Social media</li></ul></li><li>
Monitor operational KPIs and ensure SLA and service level compliance.</li><li>
Support supervisors in handling escalations, critical incidents, and operational risks.</li><li>
Ensure operational stability during peak subscription and delivery cycles.</li></ul> 
Customer Experience &amp; Escalation Management<ul><li>
Ensure delivery of a consistent and high‑quality customer experience.</li><li>
Manage complex and sensitive escalations including:</li><li><ul><li>
Delivery failures</li><li>
Subscription and billing disputes</li><li>
Product quality complaints</li><li>
VIP and high‑risk consumer cases</li></ul></li><li>
Drive service recovery and retention initiatives.</li><li>
Identify recurring customer pain points and recommend corrective actions.</li></ul> 
Subscription &amp; FMCG Operations Support<ul><li>
Support end‑to‑end subscription lifecycle (renewals, cancellations, reactivations, upgrades).</li><li>
Collaborate closely with logistics, warehouse, and delivery teams to minimize customer impact.</li><li>
Monitor trends related to delivery quality, stock availability, and service consistency.</li><li>
Ensure urgent handling of perishable FMCG complaints.</li></ul> 
Performance Management &amp; Reporting<ul><li>
Analyze supervisor and team performance using dashboards and reports.</li><li>
Track and improve key KPIs, including:</li><li><ul><li>
CSAT &amp; NPS</li><li>
SLA adherence</li><li>
First Contact Resolution (FCR)</li><li>
Average Handling Time (AHT)</li><li>
Escalation rates</li><li>
Customer retention &amp; churn</li><li>
Agent productivity</li></ul></li><li>
Prepare and present performance insights, risks, and action plans to management.</li></ul> 
Quality Assurance &amp; Continuous Improvement<ul><li>
Ensure compliance with SOPs, quality standards, and service policies.</li><li>
Lead quality improvement initiatives and process enhancements.</li><li>
Partner with QA and Training teams to close skill gaps.</li><li>
Drive consistency in customer interactions across all teams.</li></ul> 
Cross‑Functional Collaboration<ul><li>
Work closely with:</li><li><ul><li>
Logistics &amp; Supply Chain</li><li>
E‑commerce Operations</li><li>
CRM &amp; Marketing</li><li>
Finance &amp; Billing</li><li>
Product &amp; Technology</li></ul></li><li>
Proactively escalate operational and customer‑impacting risks.</li><li>
Contribute to strategic initiatives to enhance customer journey and efficiency.</li></ul> 
Qualification and Requirements<ul><li>
Bachelor&rsquo;s degree in Marketing or related field.</li><li>
Minimum 5 years of experience in Customer Service &amp; leading a team.</li><li>
Excellent command of Arabic and English.</li></ul> 
Key Skills &amp; Competencies<ul><li>
Strong leadership and multi‑team management capability</li><li>
Coaching and supervisor development expertise</li><li>
Operational and analytical mindset</li><li>
Ability to manage high‑volume operations under pressure</li><li>
Strong problem‑solving and decision‑making skills</li><li>
Excellent communication and stakeholder management</li><li>
Strong customer experience focus with commercial awareness</li></ul>
Technical &amp; Systems Skills<ul><li>
CRM platforms (e.g., Salesforce, Zendesk, Freshdesk)</li><li>
Contact center and workforce management systems</li><li>
KPI reporting dashboards</li><li>
Microsoft Excel / Google Sheets</li><li>
Omnichannel customer support platforms</li></ul>
Key Performance Indicators (KPIs)<ul><li>
CSAT &amp; NPS</li><li>
SLA Achievement</li><li>
First Contact Resolution (FCR)</li><li>
Escalation Management Efficiency</li><li>
Customer Retention &amp; Churn Reduction</li><li>
Supervisor &amp; Team Productivity</li><li>
Quality Assurance Scores</li><li>
Complaint Resolution Time</li><li>
Overall Operational Efficiency</li></ul> 
About Nestl&eacute; Waters &amp; Premium Beverage
 Nestl&eacute; Waters &amp; Premium Beverages is a standalone, globally managed business within the Nestl&eacute; Group.
The company serves consumers in more than 100 markets with a portfolio of more than 35 brands, including S.Pellegrino, Perrier, Acqua Panna, Sanpellegrino Italian Sparkling Drinks, Maison Perrier, Buxton, Essentia, Levissima, La Vie and Nestl&eacute; Pure Life. Building on its heritage and expertise in waters, Nestl&eacute; Waters &amp; Premium Beverages is focused on growth in premium and better‑for‑you beverages, creating value for consumers, customers and stakeholders.
Water stewardship is central to the business. Nestl&eacute; Waters &amp; Premium Beverages is the only beverage company with all bottling sites certified to the Alliance for Water Stewardship (AWS) Standard. Additionally, the company has implemented around 70 water regeneration projects globally, as part of its ambition to protect and restore more water than it uses, working with local stakeholders and experts to identify shared water challenges and support solutions that build resilience and benefit communities and nature.</div>

Customer Service Team Leader

<div>Nestl&eacute; Waters KSA &ndash; Almanhal Water Factory (Position based in Almanhal Water Factory - Riyadh, Industrial Area) 
POSITION SUMMARY 
Storekeeper is responsible for all warehouse activities including shipping, receiving, monitoring stock, Quality status and issues, documenting warehouse transactions. 
Responsibilities: 
<ul><li>
Ensure the compliance of material handling processes through checking and verifications of documents and conditions of the new received materials at the warehouse.</li><li>
Coordinating the new receiving materials to stakeholders on daily basis through database to keep track of the raw materials in the warehouse and in ERP system against the receiving orders.</li><li>
Ensure Record of all raw materials in ERP system and tagging them with barcodes for scanning and arranging the materials in warehouse.</li><li>
Ensure all quantity of raw materials demanded to the production department using inventory management system i.e. (FIFO, LIFO, PAR LEVELs, Average cost etc.) technique as per issuance order in the ERP system.</li><li>
Inspect the warehouse, raw materials and equipment&rsquo;s regularly to ensure there is enough storage space and all materials are according to the Nestle standard condition.</li><li>
Ensure the quantity of Raw materials on monthly basis using inventory control management in order to assess the status of the stock balance in the warehouse and compare it with the balance in ERP system.</li><li>
Adhere to the Nestle SHE always rules and procedures during the working hours to ensure own and others safety.</li></ul>
Requirements: 
<ul><li>
Diploma or Bachelor&rsquo;s degree Supply Chain or related field.</li><li>
1 &ndash; 3 years experience in same position or fresh graduated.</li><li>
Computer Literate</li><li>
Native Arabic speaker with good communication skills in English and Urdu</li></ul> 
About Nestl&eacute; Waters &amp; Premium Beverage
 Nestl&eacute; Waters &amp; Premium Beverages is a standalone, globally managed business within the Nestl&eacute; Group.
The company serves consumers in more than 100 markets with a portfolio of more than 35 brands, including S.Pellegrino, Perrier, Acqua Panna, Sanpellegrino Italian Sparkling Drinks, Maison Perrier, Buxton, Essentia, Levissima, La Vie and Nestl&eacute; Pure Life. Building on its heritage and expertise in waters, Nestl&eacute; Waters &amp; Premium Beverages is focused on growth in premium and better‑for‑you beverages, creating value for consumers, customers and stakeholders.
Water stewardship is central to the business. Nestl&eacute; Waters &amp; Premium Beverages is the only beverage company with all bottling sites certified to the Alliance for Water Stewardship (AWS) Standard. Additionally, the company has implemented around 70 water regeneration projects globally, as part of its ambition to protect and restore more water than it uses, working with local stakeholders and experts to identify shared water challenges and support solutions that build resilience and benefit communities and nature.</div>

Storekeeper

Explore 50+ Warehouse supervisor in Riyadh this July. Find roles across top companies and apply now to boost your career.

50 warehouse supervisor jobs In Riyadh

Warehouse Supervisor

Warehouse Officer

Warehouse Officer

Inventory Control and Quality Assurance (ICQA Supervisor), AMET ICQA

Learning Associate - Saudi Nat

Customer Service Team Leader

Storekeeper