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area manager fulfillment center operations

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
When you join Amazon as an Area Manager, you&rsquo;ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you&rsquo;ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team&rsquo;s approach to drive productivity, you&rsquo;ll also work closely with your colleagues to address challenges, which means no two days will be the same.
 
 
Key job responsibilities 
<ul><li>Promote a culture of safety and wellbeing
</li><li>Analyze and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts
</li><li>Support and lead a team and handle administrative work alongside building and supporting a strong team culture
</li><li>Analyze performance and suggest process improvements to optimize work and improve customer service
</li><li>Collaborate with other managers to standardize shift processes
</li></ul> 
A day in the life 
You&rsquo;ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You&rsquo;ll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.
 
 
Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.
</div><h2 class="jobSectionHeader">BASIC QUALIFICATIONS</h2><ul><li>Bachelor's degree, or BS degree</li><li>Experience in English-language communication skills, both written and verbal</li><li>Experience in data analysis</li><li>Work flexible schedules/shifts/areas, including weekends, nights, and/or holidays</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Experience working and communicating with multiple stakeholders, C-level executives and cross-functional teams</li><li>Experience in warehouse operations and logistics or equivalent</li><li>Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Area Manager, Fulfillment Center, Operations

Amazon

<div>
 
 Description
 
 
 
 We&rsquo;re expanding our team within Amazon Operations! If you&rsquo;re interested in joining a business where you can have fun, achieve amazing results and put smiles on people&rsquo;s faces, this could be the role for you.
 
 
 You will oversee the shift management in one of our first mile fulfillment centers, middle mile sortation centers or final mile delivery stations. Our Operations Specialists drive the pulse of our operations on the ground and play a key role in getting our customers&rsquo; orders out to them in every step of the chain.
 
 
 This is a varied, challenging role and every day is different!
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Create and cultivate a safe working environment by identifying safety opportunities across your work area
 </li>
 <li>
 Manage and train our Associates to help deliver the best service for our customers
 </li>
 <li>
 Ensure that customer orders are fulfilled in line with quality and safety guidelines
 </li>
 <li>
 Continuously provide critical shift related information to frontline management and operators
 </li>
 <li>
 Adjust labor allocation throughout your shifts to meet and exceed plans and forecasts
 </li>
 <li>
 Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training
 </li>
 <li>
 Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
 </li>
 <li>
 Experience managing medium to large teams.
 </li>
 <li>
 Experience working with data analysis and/or making decisions based on analysis.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 If you are engaging, innovative, supportive, problem solver, and you worked in fast paced environment we want to hear from you!
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Afaq - Warehouse Branch
 
 
 Job ID: A3163320
</div>

Fulfillment Center Supervisor, Inbound

Sephora

<div>POSITION PURPOSE: As Retail Manager, you will be responsible for the people, standards, customer experience, financial and operational management of stores in your area of accountability, and responsible to support, coach and develop your teams to translate the retail plans into tangible actions that enable store leaders and store teams to reach and exceed their agreed targets.<div>
Build, develop and implement store and area plans to maximise sales and KPIs performance</div><div> 
</div>KEY ACCOUNTABILITIES<ul><li>
Responsible for delivery of all pre agreed sales and KPI performance targets through monitoring, identifying opportunities and implementing appropriate actions</li><li>
Ensure the delivery of exceptional retail and operational standards throughout Sephora stores in allocated area of responsibility whilst ensuring delivery of best-in-class customer service across all stores</li><li>
To ensure compliance in all areas of operational activity and drive sales and profitability through the performance, development and coaching of Store Managers, store teams whilst managing within SME Business plan.
</li><li>Provides leadership, support and direction to the store teams that reflects vision and strategic direction of SME</li></ul><div></div><div> 
Performance, Productivity &amp; Results Management
</div><ul><li>Leads teams, translating area performance objectives into store sales and KPI targets</li><li>
Monitor, report on performance KPIs and identify areas/store/leadership improvements
</li><li>Monitor store productivity to stay within agreed budgets and coach store managers to drive the right balance quality vs quantity when planning store schedules</li><li>
Customer and frontline obsession, lead by example, live customer and team by being present in stores four days a week</li><li>
Build the Beauty Playground of the Future &ndash; through Love (services), Loyalty (Sephora Card) and Differentiation (Offer)</li><li>
Implement agreed Sephora Retail priorities and drive commercial success</li><li>
Develop team, recruit, and identify talent with focus to scale up and prepare potential Sephoraians for the next step of career ladder</li><li>
Embraces OMNI retailing, implements agreed measures of success, drives culture change in teams</li></ul><div></div><div> 
Management of Store Operations: Retail Operations
</div><ul><li>Back of house organization, compliant with all SEPHORA policies and procedures</li><li>
Monitor stock levels on all inventory items. Conduct inventories on a timely basis/maintain updated inventory records and conduct (semi)annual stock take</li><li>
Responsible for the measurement and effectiveness of all processes. Provides timely, accurate and complete reports on the operating condition of the organization</li><li>
Recruit and develop exceptional people</li><li>
Optimize and oversee operations to ensure productivity and efficiency</li><li>
Ensure compliance with company&rsquo;s policies and operational guidelines</li></ul><div></div><div> 
Store Merchandising and Standards</div><ul><li>
Ensure that SEPHORA&rsquo;s merchandising concepts are set up and always maintained.</li><li>
Store standards of cleanliness and security are maintained.</li><li>
Ensure key product launches and initiatives are fully supported.</li></ul><div></div><div> 
Customer and People</div><ul><li>
Define, build, and follow up on people development plans in partnership with training and education</li><li>
Maintain both fulfillment of leadership roles and general headcount through active succession planning and recruitment and follow the right process.
</li><li>Lead by example in driving service culture, instore observations to monitor customer service levels and monitoring of customer service reports</li><li>
Gain awareness of market/customer trends in the retail industry and monitor what local competitors are doing, communicate back to Offer and Marketing Team where appropriate</li></ul><div></div><div> 
KPIs and deliverables
</div><ul><li>Accountable to deliver all agreed sales and KPI targets for area of responsibility</li><li>
Exceed monthly sales turnover vs agreed budget</li><li>
Meet pre agreed KPIs of conversion, ATV, UPT and Sephora Collection</li><li>
Customer measures, lead them to exceed CRM recruitment targets, CRM contribution and App sign ups</li><li>
Improve store productivity and efficiency through implementing use of Rotageek and back-office modelling
</li><li>Shrinkage and the level of stock by store, meet company Audit results &gt;85%</li><li>
Deliver agreed company measures in both Happy App and LOvemeter &gt;80%</li><li>
Exceed agreed annual company employee satisfaction target
</li><li>Define, build, and follow up on people development plans in partnership with training and education</li></ul><div> 
</div><div>Brand and Culture</div><ul><li>
Develop, create, and maintain a strong customer obsessed, brand focused environment for all frontline in everything that they do</li><li>
Together with senior leaders, continue to create a structured, analytical, commercially focused, engaging services culture</li><li>
Support in the roll out of relevant retail projects
</li><li>Gatekeeper of retail communications and data to area and store teams
</li></ul>
SKILLS AND EXPERIENCE
<ul><li>You have a Degree in Business or Administration.</li><li>
You have experience in Customer Experience.
</li><li>Knowledge and experience in sales, service and commercial KPI environments focusing on, but nor restricted to, conversion and average basket
</li><li>Comprehensive beauty Industry knowledge, up to date on trends and latest products</li><li>
Competent in Microsoft office, you have knowledge in PowerPoint &amp; Excel</li><li>
You have experience in Leadership &amp; transversal management skills
</li><li>You have Commercial background and ME market awareness</li><li>
You have Excellent communication skills
</li><li>You are Flexibility, adaptability &amp; creativity</li></ul><div> 
</div><div>PERSONALITY</div><ul><li>
High achievement drive, ability, and desire to drive change, team player and confident to work alone</li><li>
Embraces change, seizes opportunities, leads from the front
</li><li>You have high level of energy, enthusiasm, and motivation</li><li>
You fully understand the business needs and adapt to all requirements of a fast-paced environment.</li><li>
You can collaborate, connect, and build relationships with store teams, Rrea Managers and different support teams within Sephora Middle East HQ.</li><li>
You have a Minimum of 6-8 years&rsquo; experience in sales, operations and/or services within the beauty/retail/hospitality industry</li><li>
You are an English speaker (Arabic is a plus)</li><li>
You have a valid driving license</li></ul></div>

Retail Manager

The Place BC

<div>
 
 
 JOB DESCRIPTION OF THE PLACE CENTER MANAGER
 
 
 
 
 
 
 
 Position
 
 
 
 The Place Center Manager
 
 
 Riyadh, KSA
 
 
 
 
 
 
 Scope of Employment:
 
 
 
 The Center Manager will oversee the operations of the Business Center, ensuring service efficiency, fostering client relationships, and upholding exceptional customer satisfaction, while also driving sales and revenue growth through strategic initiatives and collaborating with the sales team.
 
 
 
 
 
 
 
 
 
 Operational Management:
 
 
 <ul>
 <li>
 Oversee daily operations and ensure that superior customer service is provided to all clients, (in person, over the phone, or via email).
 </li>
 <li>
 Manage the onboarding process for new clients, ensuring a smooth transition and understanding of services.
 </li>
 <li>
 Handle move-ins and inspect offices upon move-outs.
 </li>
 <li>
 Cultivate and maintain positive relationships with clients.
 </li>
 <li>
 Develop methods to gauge customer satisfaction and handle complaints.
 </li>
 <li>
 Collect and analyze client feedback for strategic decision-making.
 </li>
 <li>
 Ensure compliance with Company policies.
 </li>
 <li>
 Identify opportunities to upsell or cross-sell products or services.
 </li>
 <li>
 Ensure that daily office inspections are conducted to maintain established standards for safety, cleanliness, functionality, and overall appearance.
 </li>
 <li>
 Oversee and supervise Office Assistants and Community Managers in their daily tasks, ensuring efficiency and adherence to established standards.
 </li>
 <li>
 Communicate with contractors, vendors, etc., for necessary office repairs and maintenance.
 </li>
 <li>
 Maintain accurate records and documentation related to client agreements, billing, and payments.
 </li>
 <li>
 Oversee and manage inventory of office supplies and equipment.
 </li>
 <li>
 Provide logistical support for meetings and events.
 </li>
 <li>
 Organize and participate in in-house community events.
 </li>
 <li>
 Monitor and control expenses to ensure the profitability of the business center.
 </li>
 <li>
 Maintain thorough knowledge of the Center's products and services.
 </li>
 <li>
 Develop and implement operational strategies and procedures.
 </li>
 <li>
 Provide such other services as are ancillary to the foregoing or as the Employer may reasonably request.
 </li>
 <li>
 Act as a liaison between the Community Managers, Business Centre clients and Management.
 </li>
 </ul>
 
 
 
 
 
 Qualifications/Skills:
 
 
 <ul>
 <li>
 Strong leadership and team management skills
 </li>
 <li>
 3+ years experience in Property management
 </li>
 <li>
 Previous experience in 5* hotel client management is a plus.
 </li>
 <li>
 Excellent communication, negotiation, and interpersonal skills.
 </li>
 <li>
 Ability to analyze data and market trends to implement effective sales strategies.
 </li>
 <li>
 Commitment to providing excellent customer service.
 </li>
 <li>
 Ability to meet deadlines and address time-sensitive issues.
 </li>
 <li>
 Conflict resolution and superior multitasking skills.
 </li>
 <li>
 Customer-focused with excellent decision-making skills.
 </li>
 <li>
 Ability to manage work amid shifting priorities.
 </li>
 </ul>
 
 
</div>

Senior Center Manager/Operations Team Lead

SSC HR Solutions

<div>
 
 Role Overview
 
 
 
 We are seeking a proactive and experienced E-Commerce Store Manager to oversee and grow our online store specializing in office supplies, electronics, and printer-related products. The role involves managing product listings, coordinating with local suppliers, and executing marketing strategies to maximize sales and conversion rates.
 
 
 
 Key Responsibilities
 
 
 
 1 Manage and optimize product listings, pricing, and availability across the online store.
 
 
 2 Coordinate with local suppliers to ensure accurate inventory updates and smooth order fulfillment.
 
 
 3 Monitor store performance and implement data-driven optimizations.
 
 
 4 Collaborate with the content team to enhance product descriptions and improve SEO performance.
 
 
 5 Plan, execute, and optimize online marketing campaigns (Google Ads, Meta Ads).
 
 
 6 Prepare regular reports on traffic, sales performance, and marketing KPIs.
 
 
 
 Requirements
 
 
 
 
 Requirements
 
 
 
 1 Proven experience managing e-commerce stores.
 
 
 2 Hands-on experience with platforms such as WooCommerce, Shopify, or similar systems.
 
 
 3 Strong understanding of supplier coordination and drop-shipping operations.
 
 
 4 Solid background in digital marketing, including PPC, social media advertising, and analytics.
 
 
 5 Fluency in English (Arabic is a plus).
 
 
 6 Highly organized, detail-oriented, and self-motivated.
 
 
 
 Nice to Have
 
 
 
 1 Previous experience selling electronics, printer consumables, or office supplies.
 
 
 2 Experience using tools such as Google Analytics, Meta Business Suite, and email marketing platforms.
 
 
 3 Basic understanding of technical product specifications (e.g., printer components, ink and toner types)
</div>

E-Commerce Store Manager

Metal Alloys Trading Co.

Job Purpose:To manage daily cash transactions and client-facing payment activities through the invoicing system while providing direct administrative and operational support. This hybrid role supports smooth front-office operations and executive coordination in a fast-paced trading or service-driven environment.Key Responsibilities:Cashier Responsibilities<ul><li>Operate the invoicing system and process all cash, cheque, card, and credit transactions efficiently.</li><li>Issue accurate sales invoices and payment receipts to clients.</li><li>Reconcile daily cash collections with the accounting system and prepare bank deposit slips.</li><li>Monitor outstanding credit payments and coordinate closely with the accountant for collections.</li><li>Maintain accurate logs of customer collections and credit limits.</li><li>Ensure accuracy of invoice amounts and apply correct taxes (e.g., VAT) as per regulations.</li><li>Handle petty cash disbursements with proper documentation.</li></ul>Executive Assistant Responsibilities<ul><li>Manage the calendar, appointments, meetings, and travel arrangements for the General Manager.</li><li>Prepare quotations, follow up with clients, and maintain client correspondence records and support sales team internal order fulfillment process.</li><li>Prepare RFx, follow up with suppliers, and maintain supplier correspondence records.</li><li>Draft business letters, reports, and documentation for internal and external communication.</li><li>Organize filing systems and maintain digital and physical document archives.</li><li>Assist in coordinating sales visits, logistics updates, and customer service interactions.</li><li>Track internal tasks and deadlines on behalf of the GM across departments (e.g., sales, procurement, logistics).</li><li>Receive visitors, manage calls, and coordinate with clients and suppliers professionally.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Accounting, Business Administration, or a related field.</li><li>3&ndash;7 years of experience in a combined cashier/executive assistant or administrative support role.</li><li>Solid understanding of invoicing systems, invoice processing, and basic accounting principles.</li><li>Strong interpersonal and communication skills in both Arabic and English.</li><li>Proficient in MS Office (Word, Excel, Outlook); familiarity with accounting or ERP systems is a must.</li><li>Discreet, organized, and able to handle confidential information with professionalism.</li></ul>Preferred Attributes:<ul><li>Experience in trading, industrial materials, or B2B customer-facing environments.</li><li>Familiarity with Saudi invoicing and VAT compliance.</li><li>Detail-oriented and customer-service focused with multitasking capability.</li></ul>Soft Skills:<ul><li>Strong analytical and problem-solving abilities.</li><li>High attention to detail and integrity in financial management.</li><li>Excellent communication skills (English is a must).</li><li>Ability to work independently and adapt to changing business needs.</li></ul>Compensation and Benefits:<ul><li>Competitive Salary (based on experience)</li><li>Medical Insurance</li><li>Annual Leave in accordance with Saudi Labor Law</li></ul>Work Environment:<ul><li>Collaborative and fast-paced environment.</li><li>Direct reporting to the General Manager.</li></ul>Additional Information:<ul><li>Working hours: Saturday&ndash;Thursday, 8:00 AM&ndash;5:00 PM.</li></ul>Job Type: Full-timePay: ﷼2,500.00 - ﷼3,500.00 per monthEducation:<ul><li>Master's (Preferred)</li></ul>Experience:<ul><li>Cashier: 5 years (Preferred)</li><li>Executive Assistant: 3 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>

Cashier & Executive Assistant

Lalamove

<div>
 Lalamove is launching it's operations to the Kingdom of Saudi Arabia - Riyadh
 
 
 At Lalamove, we believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world&rsquo;s delivery needs. We are full steam ahead to make Lalamove synonymous with delivery and on a mission to impact as many local communities as we can. We have massively scaled our efforts across Asia, Latin America, Middle East and now have our sights on taking our best in class technology to the rest of the world. And we need your help to get us there!
 
 
 
 Role
 
 
 
 As the
 
 Driver Operations Manager,
 
 you will be in charge of building and growing our supply for our KSA operations. Quick wits, problem-solving and a team-first mentality will be critical to your success. This role is a unique opportunity to have a measurable impact on your market through the growth and optimization of the driver population on the Lalamove platform.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Driver acquisition and onboarding: constantly maintain an over-supplying effort by keeping a healthy and efficient process for driver acquisition and onboarding.
 </li>
 <li>
 Community &amp; Retention Management: Drive and lead communications, training, online community, engagement activities, and multiple business initiatives to build trust &amp; loyalty with our driver-partners across KSA.
 </li>
 <li>
 Driver operations standards: identity, build and enforce Standard Operating Procedures and Policies to support the activity and solve or prevent issues.
 </li>
 <li>
 Performance: constantly track the efficiency of your team and the service quality provided to the network, and deploy corrective/improvement actions
 </li>
 <li>
 Team management: Hire, onboard, and train a team of driver operations leads and associates to execute the local operations; constantly track the efficiency of your team and the service quality provided to the network, and deploy corrective/improvement actions
 </li>
 <li>
 Process improvement and standards: Identity, build and enforce standard operating procedures to manage the supply teams effectively
 
 
 </li>
 </ul>
 
 What You'll Need
 
 
 
 <ul>
 <li>
 Degree holder with at least 6 years of operational/leadership experience, preferably in a logistics/e-commerce fulfillment environment
 </li>
 <li>
 Team management experience with at least 3 direct reports, plus if have experience leading multiple functions/verticals
 </li>
 <li>
 Experience in managing complex, cross-functional projects, plus if have experience working closely with the headquarter (Hong Kong) teams
 </li>
 <li>
 Knowledge and understanding of mobile and web technologies
 </li>
 <li>
 Positive &amp; open-minded, result-oriented with strong business acumen
 </li>
 <li>
 Good command of both written and spoken English and Arabic
 
 
 </li>
 </ul>
 To all candidates- Lalamove respects your privacy and is committed to protecting your personal data.
 
 
 This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice: https://www.lalamove.com/en-sa/candidate-privacy-notice
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Driver Operations Manager

Explore 575+ Area manager fulfillment center operations in Riyadh this February. Find roles across top companies and apply now to boost your career.