accountant

account manager

client advisor

contract administrator

sales account manager

account advisor

Burberry

<div><div><div><div><div><div><h1 class="jobSectionHeader"><b>Client Advisor
</b></h1></div></div></div></div><div><div><div><div>Department: RETAIL OFFLINE
</div></div></div></div><div><div><div><div>City: Riyadh
</div></div></div></div><div><div><div><div>Location: SA
</div></div></div></div><div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>INTRODUCTION</b></h2>
</div><div><p>
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.</p>
<p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>
JOB PURPOSE</b></h2>
</div><div><p>
The Client Advisor builds relationships with Burberry&rsquo;s new and existing clients, delivering a personalised and elevated experience with commercial success.</p>
<p>Reporting to the store management, the Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products.</p>
<p>As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling.<br>
</p></div></div><div><div><h2 class="jobSectionHeader"><b>RESPONSIBILITIES</b></h2>
</div><div><p>
SERVICE AND SALES</p>
<ul>
<li>Meet and exceed individual and store sales and other commercial KPIs</li>
<li>Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction</li>
<li>Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling</li>
<li>Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client.</li>
<li>Be efficient in following-up and delivering after-sales services to our clients</li>
<li>Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required</li>
<li>Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines</li>
<li>Foster team work and a positive work climate</li></ul><br>
<p></p>
<p>
CLIENT ENGAGEMENT</p>
<ul>
<li>Build meaningful relationships with Clients</li>
<li>Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases.</li>
<li>Capture new luxury clients to grow the individual and store client book with a commercial objective mindset</li>
<li>Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>PERSONAL PROFILE</b></h2>
</div><div><ul><li>A proven track record in delivering sales and exceeding targets</li>
<li>Previous experience in Clientelling</li>
<li>A strong interest in fashion, art and culture</li>
<li>Strong product knowledge and good understanding of store retail operations</li>
<li>Understanding of competitor products</li>
<li>Experience in working as part of a team</li>
<li>Fluent in local language; English proficiency is desirable</li>
<li>Other language knowledge is desirable</li>
<li>Demonstrates Confidence, Curiosity, Conviction, and Care</li>
<li>Enjoys being part of a team</li>
<li>Energetic, Pro-active and self-motivated</li>
<li>Detail-oriented and creative with a passion for selling</li>
<li>Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels</li>
<li>Results driven and commercial mindset</li>
<li>Flexible, collaborative and adaptable approach to work</li>
</ul></div></div><div><div>
</div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p></div></div></div><br>
<p></p>
</div></div></div></div></div><div></div><p><br>
<b>Job Segment: </b>Retail Sales, Retail</p></div>

Client Advisor

Technogym

<div><div><div><div><div><div><p>Client Advisor
</p></div></div></div></div><div><div><div><div><b>Location:
</b>Riyad, 01, SA
</div></div></div></div><div><div><div><div><b>Function/Branch: </b>Sales
</div></div></div></div><div><div><div><div><b>Type of contract: </b>Permanent Employee
</div></div></div></div></div><div><div><div><div><div><div><div><div><div>Our Company</div>
</div><div><div>
Technogym inspires <b>70 million daily users</b> to train using our <b>innovative &amp; engaging solutions for fitness, sport and health</b>. By promoting the <b>Healthness lifestyle</b> of exercise, a balanced diet, and a positive mental approach, AI Tracking &amp; Longevity, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries. It has been selected as Official Supplier to 10 editions of the Olympic Games - from Sydney 2000 to Milano Cortina 2026.</div>
<div>Suppose you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams. In that case, you have the <b>right spirit to join Technogym because you have the IMBESTIO</b>! You will naturally fit our culture if you work out and live a healthy lifestyle, are proactive, determined, and are digitally savvy. Move with us for a better world!</div>
</div></div><div><div><div>
Your Role</div>
</div><div><p>
We are looking for a responsible, highly motivated Client Advisor with a genuine interest in our brand and a real passion for sport and wellness.</p>
<p>
As an in-store Sales Associate, you will act as a Brand Ambassador, delivering an excellent in-store experience to our customers.</p>
<p>
You will always put the customer first and deliver great customer service, striving to exceed customers&rsquo; expectations.</p></div></div><div><div><div>
Your Impact</div>
</div><div><ul><li>Contribute to the Store Sales Performance by achieving the sales targets</li>
<li>Maintain good product knowledge and ensure an outstanding customer experience</li>
<li>Be proactive in attracting new customers and maintaining relationships with existing ones to generate new business opportunities</li>
<li>Actively participate in design events and trade shows, to collect and convert as many leads as possible</li>
<li>Handle customer complaints, seeking assistance and ensuring issues are resolved to the satisfaction of the customer and the company</li>
<li>Constantly promote a unique, memorable shopping experience (implementing customer focus, storytelling, extraordinary service, selling skills and aptitude)</li>
<li>Keep the CRM system up to date</li>
<li>Exceed all behavioral requirements, adhering to the dress code and appearance guidelines</li>
<li>Ensure the store is perfectly in line with the Brand Guidelines in terms of VM, appearance and atmosphere. Respect company norms and procedures and adhere to Security and Health and Safety regulations</li>
<li>Always be informed on brand activities, locations, events and marketing activities</li>
<li>Cooperate with other Consumer Sales Functions (Field Sales and Teleselling) in an omni-channel approach, in order to facilitate and speed up the customer journey</li>
</ul></div></div><div><div><div>About You</div>
</div><div><p>
Ideally, you are passionate about working out, enthusiastic and proactive, while also down-to-earth and ethical. You have a strong sense of presence on the store floor and the ability to communicate confidently with customers. You have a passion for design, luxury goods, fashion, Made in Italy, art, working out and a healthy lifestyle.</p>
<p>
What you should bring:</p>
<ul>
<li>2+ years&rsquo; experience as Sales Assistant, preferably for luxury brand retail companies</li>
<li>Bachelor&rsquo;s Degree</li>
<li>Aptitude for selling, with an emphasis on developing business</li>
<li>Ability to leverage networks by cultivating key relationships as well as knowledge of local marketing and media</li>
<li>Ability to acquire some expertise in Store operational applications (Salesforce and SAP)</li>
<li>Passion for fitness and wellness (high standing/no smoking)</li>
<li>Entrepreneurial approach</li>
<li>Ability to create and cultivate a network</li>
</ul></div></div><div><div><div>Technogym is an Equal Opportunities Employer</div>
</div><div><div>
Technogym is an equal opportunities employer. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.<br>
Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true!</div></div></div></div></div></div></div></div></div></div><p></p>

CELINE

<div>
 <strong>
  POSITION : CLIENT ADVISOR
  <br/>
  <br/>
 </strong>
 CELINE, founded in 1945 by C&eacute;line Vipiana, is an iconic French Leather-Goods, Fashion &amp; Couture House belonging to the LVMH Group. To have a chance of joining CELINE, you must thrive as a team player in a fast-paced environment amongst passionate, agile, and authentic people.
 <br/>
 <br/>
 <strong>
  YOUR WORK ENVIRONMENT
 </strong>
 <br/>
 <br/>
 As a Client Advisor at CELINE, you will report to the Team Manager and play a key role in driving sales and delivering an exceptional client experience. Your passion for our collections and commitment to excellence will enable you to build meaningful connections with clients, embodying the sophistication and timelessness of the Maison. Collaborating with your team, you will contribute to upholding CELINE&rsquo;s prestigious brand image in every interaction.
 <br/>
 <br/>
 <strong>
  Job Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  YOUR IMPACT
  <br/>
  <br/>
 </strong>
 <strong>
  Business Development
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Contribute to the store&rsquo;s business success by achieving and exceeding sales targets, demonstrating a strong commercial mindset, and deep product knowledge
  </li>
  <li>
   Proactively engage with clients to understand their needs, offering tailored recommendations and complementary products that enhance their experience with CELINE. Utilize cross-selling techniques to maximize sales opportunities and introduce clients to the full range of CELINE&rsquo;s offerings.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Team and People
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Foster a positive team spirit by collaborating closely with your colleagues, supporting each other in achieving both individual and collective goals.
  </li>
  <li>
   Contribute to a harmonious work environment where every team member feels valued and motivated to deliver their best.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Client Development
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Deliver an exceptional client experience by welcoming, advising, and providing unparalleled service to each client, ensuring their journey with CELINE is memorable.
  </li>
  <li>
   Build and nurture lasting relationships with clients through personalized clienteling, cultivating loyalty and long-term connections. Leverage cross-selling strategies to deepen client engagement and drive repeat purchases.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Operations Excellence
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Uphold CELINE&rsquo;s standards of compliance by adhering to internal procedures and guidelines, ensuring smooth and efficient store operations.
  </li>
  <li>
   Be actively part of the operational life of the store: Visual merchandising, restocking, transfers, after-sales service, inventory management.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Image &amp; Brand
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Serve as a CELINE ambassador, embodying the Maison&rsquo;s values and excellence in every client interaction.
  </li>
  <li>
   Share the rich history and stories behind our products, captivating clients with engaging storytelling that deepens their connection to the brand.
  </li>
  <li>
   Maintain the highest standards of visual merchandising and personal presentation, contributing to the elegant and sophisticated image of CELINE.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Profile
  <br/>
  <br/>
 </strong>
 KEY FOR SUCCESS  Experience:  You bring at least 1 year of professional experience in sales, within the fashion or luxury industry. Competencies:   Passion for luxury fashion and a deep understanding of CELINE's products, heritage, and brand identity. Client-centric mindset with a focus on delivering exceptional experiences and building lasting relationships. A passion for challenges and a collective drive to achieve set objectives. Initiative, a sense of service, natural curiosity, open-mindedness, optimism, and empathy are crucial for success at CELINE. Adaptability and flexibility to meet the demands of a dynamic retail environment. Strong ethical compass and commitment to compliance and corporate social responsibility. Languages:  English, proficiency of other language(s) will be an advantage
 <br/>
 <br/>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <strong>
  OUR COMMITMENT
 </strong>
 <br/>
 <br/>
 CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and where all our employees feel included developed and heard.
 <br/>
 <br/>
 We are committed to the prevention of all discrimination, providing equal opportunities to all applicants regardless of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law.
 <br/>
 <br/>
 CELINE recruits and recognizes all types of talents and singularities
</div>


Trafalgar Luxury Group

<div>
 <p>
  As a Client Advisor, you will be an integral part of our retail team, providing exceptional customer service and contributing to the overall success of our store. Your main objective will be to assist customers, drive sales, and maintain a positive shopping experience for all patrons.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Offering product information and guidance to the Customers in the stores.
  </li>
  <li>
   Understand customer needs and preferences to effectively recommend products or services that meet their requirements.
  </li>
  <li>
   Demonstrate in-depth knowledge of the products or services offered, including features, benefits, and usage.
  </li>
  <li>
   Build customer Data base and follow-up with the VIP customers.
  </li>
  <li>
   Maintain a clean and organized store environment, including restocking shelves and arranging merchandise displays.
  </li>
  <li>
   Process transactions accurately using the point-of-sale (POS) system, handling cash, credit cards, and other payment methods.
  </li>
  <li>
   Address customer inquiries, concerns, and complaints in a professional and timely manner, seeking assistance from management when necessary.
  </li>
  <li>
   Collaborate with team members to achieve sales targets and contribute to the overall success of the store.
  </li>
  <li>
   Stay updated on current promotions, sales campaigns, and product launches to effectively communicate this information to customers.
  </li>
  <li>
   Participate in ongoing training and development programs to enhance product knowledge and sales skills.
  </li>
  <li>
   Managing after sales service
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications and Requirements
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Excellent communication skills in arabic and English.
  </li>
  <li>
   Previous experience in luxury retail sales (preferably in luxury watches and Jewelry) with a focus on VIP customer handling and customer service.
  </li>
  <li>
   Strong interpersonal skills with a customer-centric mindset.
  </li>
  <li>
   Ability to multitask and perform efficiently in a fast-paced environment.
  </li>
  <li>
   Proficiency in basic math and experience using a point-of-sale (POS) system.
  </li>
  <li>
   Flexibility to work varied schedules, including evenings, weekends, and holidays.
  </li>
  <li>
   Positive attitude, self-motivated, and a team player.
  </li>
  <li>
   High school diploma or equivalent required; additional education or certifications are a plus.
  </li>
 </ul>
 <p>
 </p>
</div>


eSense

<div>
 eSense is a leading software and cloud technologies company headquartered in Saudi Arabia with over 200 employees. The company is recognized for its innovative solutions and continued pursuit to provide exceptional services to its clients. eSense was founded in 2002 as a software development company and rapidly evolved into developing enterprise solutions and assisting organizations to transform their IT, line of business apps, platforms, and solutions to modern, cloud-powered solutions.
 <br/>
 <br/>
 <strong>
  Summary
  <br/>
  <br/>
 </strong>
 The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Serve as the lead point of contact for all customer account management matters.
  </li>
  <li>
   Build and maintain strong, long-lasting client relationships.
  </li>
  <li>
   Negotiate contracts and close agreements to maximize profits.
  </li>
  <li>
   Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
  </li>
  <li>
   Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
  </li>
  <li>
   Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
  </li>
  <li>
   Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
  </li>
  <li>
   Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).
  </li>
  <li>
   Collaborate with sales team to identify and grow opportunities within territory.
  </li>
  <li>
   Assist with challenging client requests or issue escalations as needed.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Previous account management experience.
  </li>
  <li>
   Articulate and well accustomed to a client facing role.
  </li>
  <li>
   Willingness and ability to travel.
  </li>
  <li>
   B.Sc. Degree in Computer Science, Business Administration or any other related field.
  </li>
  <li>
   5+ years as in the sales field.
  </li>
  <li>
   Must have a strong and diplomatic personality to handle clients and change requests.
  </li>
  <li>
   Must have strong team spirits.
  </li>
 </ul>
</div>


Account Manager

ServiceNow

<div><b>Company Description</b><p><br>
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today &mdash; ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500&reg;. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.</p><b><br>
Job Description</b><p><b><br>
The Team</b></p><p>
The Customer Success team at ServiceNow works with customers to help them achieve their business outcomes by providing prescriptive guidance. As part of the Customer Success team, you will work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers realize maximum business value from their investment in the ServiceNow platform.</p><p><b>
Job Description</b></p><p>
The Customer Success Executive will be responsible for driving value in one of ServiceNow&rsquo;s largest and most strategic accounts in <b>Saudi Arabia</b></p><p>
The person in this role will develop and manage a Customer Impact account plan to drive a roadmap of activity that works to accelerate business and platform value. The role will work closely with customer executive management (CxO, C-1), as well as strategic partners that may be in place.</p><p>
The aim is to align various exec stakeholders across the account (board members, brand leaders, IT), achieve buy-in to the ServiceNow transformation and roadmap, and accelerate the ServiceNow adoption and journey overall. The role will closely collaborate with the ServiceNow Success and Platform Architects and drive the use of Impact assets that are also self-managed by the customer.</p><p>
An ideal candidate will have achieved a senior level position driving the vision, governance, strategy and architecture within a customer environment to enable digital transformation. The candidate will also have led large teams comprised of internal and external resources all working similar objectives. They will have demonstrated their ability as a leader, to become a trusted advisor to key internal executive stakeholders as well as with C-level client executives at customers. They will have experience directing resources to developing and executing success processes and programs at scale. The leader will ensure that critical operational KPIs are delivered, including overall NPS of Customer Success covered accounts, adoption of ServiceNow products, and renewal of our Customer Success products.</p><p><b>
What you get to do in this role:</b></p><ul><li>
As a trusted advisor your will drive enterprise level cross functional executive alignment and ServiceNow buy-in in VLE customers and ensure success expectation are met</li><li>
You will advise and coach executive leaders on how CS delivery can be optimized to deliver digital transformation</li><li>
Accountable for delivering results against KPIs (e.g., technical health, product adoption, NPS, CS renewal) for success resources within a strategic account. You will own the engagement, drive towards business outcomes and successful transformation.</li><li>
Ensure that the deliverables are being met against the timeline and engaging of the right resources at the right time</li><li>
Evangelize ServiceNow customer success stories and processes to enable transformation and sales</li><li>
You will ensure that customers derive the maximum value from their ServiceNow investment and utilize their licenses</li><li>
Collaborate with ServiceNow stakeholder teams to ensure product adoption, growth attainment and increased footprint</li><li>
Responsible for executing the Global Customer Success Strategy and optimizing the delivery of Customer Success KPIs, Quality Assurance, and the profitable delivery of the customer engagements to achieve your regional goals</li><li>
Owns the post sales customer relationships for Customer Success offering, including resolution of escalations</li><li>
Works with services sellers to convert legacy customer success packages to new Customer Success offering</li><li>
Successfully transition team and customers from current success motions to future state success with minimal CSAT impact</li><li>
Develop relationships with internal leaders, including the Customer Success GEO leaders where alignment on strategy and delivery is a must</li><li>
Contribute thought leadership on how Customer Success delivery can be optimized</li></ul><br>
<b>
Qualifications</b><br>
<ul><li><b>
AI Integration &amp; Thought Leadership:</b> Experience leveraging AI to enhance work processes, decision-making, and problem-solving, including AI-powered automation, workflow optimization, and data-driven insights</li><li><b>
Enterprise SaaS Transformation &amp; Strategic Advisory:</b> Extensive experience leading large-scale digital transformations within SaaS or enterprise software environments.</li><li><b>
C-Level Presence &amp; Relationship Management:</b> Proven ability to engage, influence, and build lasting relationships with senior executives, including within some of the world&rsquo;s largest enterprises..</li><li><b>
Leadership Expertise:</b> A minimum of <b>15 years</b> in management consulting, solution consulting, or a leadership role at a top-tier consulting firm, with a strong track record of exceeding business objectives.</li><li><b>
Strategic Account Management:</b> Demonstrated success in leading high-impact customer success or consulting teams and managing complex, strategic accounts.</li><li><b>
Business Acumen &amp; Problem-Solving:</b> Ability to identify, analyze, and solve complex business challenges while aligning technology solutions with customer objectives.</li><li><b>
Cross-Functional Leadership:</b> Strong experience working across multiple departments, driving alignment, and managing stakeholders in large, matrixed organizations.</li><li><b>
Adaptability &amp; Change Management:</b> Ability to navigate dynamic environments, adjusting strategies to meet evolving customer and business needs.</li><li><b>
Operational &amp; Execution Excellence:</b> Skilled at designing and implementing scalable, repeatable processes while maintaining a hands-on approach to drive successful execution.</li><li><b>
Collaboration &amp; Communication:</b> Exceptional ability to communicate complex ideas clearly, foster collaboration across teams, and influence stakeholders at all levels.</li><li><b>
Customer-Centric Mindset:</b> Deep understanding of customer challenges, needs, and motivations, with a focus on delivering value-driven solutions and ensuring long-term success.</li></ul><p>
This role is ideal for a <b>seasoned strategic advisor</b> who thrives in high-impact environments and has the expertise to guide enterprise customers through digital transformation at scale.</p><b><br>
Additional Information</b><p><b><br>
Work Personas</b></p><p>
We lead with flexibility and trust in our distributed world of work. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.</p><p><b>
Equal Opportunity Employer</b></p><p>
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.</p><p><b>
Accommodations</b></p><p>
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact talent.acquisition@servicenow.com for assistance.</p><p><b>
Export Control Regulations</b></p><p>
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.</p><p>
From Fortune. &copy;2024 Fortune Media IP Limited. All rights reserved. Used under license.</p></div>

Customer Success Executive

MASTER-WORKS

<div><p><b><i>1sTech one of Master works subsidiaries</i></b> is GIS &amp; AI Presales Specialist who bridges the gap between technical capabilities and client needs, acting as a trusted advisor during the sales cycle. This role combines geospatial expertise, AI solution knowledge, and business acumen to design, present, and position tailored solutions that address customer challenges and drive adoption of the company&rsquo;s technology offerings.</p><p>
</p><p><b>Roles and Responsibilities:</b></p><p><b>
A. Client Engagement &amp; Discovery
</b></p><ul><li>Collaborate with account managers to understand customer objectives, challenges, and technical requirements.</li><li>Act as a trusted advisor to customers, actively shaping and recommending tailored solutions architecture that solve key business challenges.</li><li>Conduct requirement-gathering sessions to map business problems to GIS and AI solutions.</li><li>Demonstrate thought leadership in both geospatial and AI domains.</li><li>Create case studies, pitch decks, and competitive analyses.</li></ul><p><b>
B. Solution Design
</b></p><ul><li>Engage with clients for solution presentations, demos, and workshops.</li><li>Develop tailored solution architectures leveraging GIS platforms, AI models, and relevant data pipelines.</li><li>Integrate geospatial analytics, AI-driven insights, and industry-specific workflows into proposed solutions.</li><li>Prepare proof-of-concept (POC) demonstrations and prototypes.
</li></ul><p><b>C. Technical Demonstrations
</b></p><ul><li>Deliver engaging, value-focused presentations and live demos to technical and non-technical audiences.</li><li>Showcase real-world use cases across industries (e.g., urban planning, agriculture, utilities, transportation, environmental monitoring).</li></ul><p><b>
D. Proposal Development
</b></p><ul><li>Manage the complete bid lifecycle from RFI/RFP response to pricing and proposal submission.</li><li>Provide detailed solution descriptions, system architectures, and integration strategies.</li><li>Highlight competitive differentiators and value propositions.</li></ul><p>
E. Market Awareness
</p><ul><li>Stay informed about emerging GIS trends, AI/ML advancements, and competitor offerings.</li><li>Identify opportunities for innovation and solution differentiation.</li></ul><p>
</p><p><b>Requirements</b></p><p><b>
Minimum Requirements</b></p><ul><li>Technical<b> Expertise:</b></li><li>GIS platforms (ArcGIS, QGIS, Google Earth Engine, etc.)</li><li>AI/ML frameworks (TensorFlow, PyTorch, scikit-learn)</li><li>Data integration &amp; ETL tools, spatial databases, cloud platforms (AWS, Azure, GCP).</li><li><b>Business &amp; Communication Skills:</b></li><li>Strong storytelling ability to translate technical capabilities into business value.</li><li>Persuasive presentation and negotiation skills.</li><li>Ability to simplify complex solutions for diverse audiences.</li><li><b>Domain Knowledge:</b></li><li>Spatial analytics, remote sensing, geospatial data visualization.</li><li>AI applications such as predictive modeling, image classification, anomaly detection, and NLP in geospatial contexts.</li></ul><p><b>
 I. Minimum Qualification</b></p><ul><li>Bachelor&rsquo;s degree in computer science, Geomatics, Data Science, Engineering, or a related field.</li><li>7+ years of professional experience in GIS, AI, data analytics, or related technical domains.</li></ul><p><b>
 II. Performance Indicators</b></p><ul><li>Successful delivery of POCs and demos leads to deal closure.</li><li>Positive client feedback on solution relevance and presentation quality.</li><li>Increase in win rate for GIS &amp; AI-related opportunities.</li><li>Contribution to pipeline growth via technical thought leadership.</li></ul><p><b>
 III. Physical Attributes</b></p><p>
Can endure long working hours, high work pressure, and frequent travelling.</p></div><p></p>

GIS & AI Presales Specialist

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