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account development specialist wgs

Premier Beverage

<p></p><div><p><b>Time Type:</b></p>
Full time<p></p><p><b>
Remote Type:</b></p><p></p><p><b>
Job Family Group:</b></p>
Sales<p></p><p><b>
Job Description Summary:
</b></p>The Account Development Specialist is the sales lead for their assigned portfolio within a targeted account base. They are focused against increasing share and velocity of their assigned commodity using tactics that help sell-in the right brands to customers and sell-out to consumers via planning and execution of brand activations. This role must maintain strong relationships with the key stakeholders/gatekeepers of the supplier accounts and be the expert consultant for the accounts. The Account Development Specialist will be active with in-market events and education.<p></p><p><b>
Job Description:</b></p><p></p><p><b>
Job Responsibilities:</b></p><p>
Drive and deliver on revenue and market share of assigned portfolio in assigned account base spending 80% of working time in market</p><ul><li>
Serve as the expert and resource for the division or group in developing beverage and marketing strategies and plans for growth of assigned category or large supplier, in which they have advanced knowledge.</li><li>
Research trends, category, and portfolio to ensure that the group or division and company meet supplier goals as established.</li><li>
Present new products and beverage offerings and conduct monthly business reviews.</li><li>
Plan high-end consumer activations within key accounts to elevate category awareness based on customer needs.</li><li>
Drive real time market insights to inform, apply, unlock and accelerate growth.</li><li>
Lead, organize, report, field intel and insights for assigned territory and categories.</li></ul><p></p><p>
Collaborate with on-premise &amp; retail sales teams, developing creative solutions to help drive business and growth in assigned categories across their assigned territory</p><ul><li>
Develop and deliver training modules to the sales team, customer, and supplier regarding sales trends</li><li>
Establishes merchandising objectives relative to brand priority for each account by understanding company priorities and defining POS needs to the supplier</li><li>
Focus on increasing share and velocity of assigned category.</li><li>
Ownership of account plan and execution based on brand plans</li><li>
Obtains appropriate distribution of category throughout account base by presenting and selling based on the brands&rsquo; features and benefits, including beverage menu development</li><li>
Conduct staff educations and building of the category.</li></ul><p></p><p>
Maintain and build strong relationships with the key stakeholders/gatekeepers of the assigned accounts</p><ul><li>
Participate in supplier and category specific work-with sales calls.</li><li>
Attend educational workshops, reviewing professional publications, establishing personal networks to build and maintain specialized industry and/or commodity knowledge.</li><li>
Work to obtain all relative advanced certifications for the brand(s)/product becoming the market expert and resource in your assigned product or major supplier brand.</li><li>
Maintains customer confidence and protects operations by keeping information confidential.</li><li>
Maintains a safe and clean working environment by complying with procedures, rules and regulations.</li></ul><p></p><p>
Drive specific market share based on work in either retail or on-premise accounts</p><ul><li>
Retail ADS will focus on number of facings and their placement, cold box share and additional displays to planogram placement</li><li>
On-Premise will focus on menu placement (featured or within the cocktail list), customer visibility at the bar</li></ul><p></p><p>
Responsibly handle beverage alcohol product &amp; conduct safe and responsible interactions with the public.</p><p></p><p>
Other duties, as assigned by the jobholder&rsquo;s supervisor, may also be required.</p><p></p><p><b>
Minimum Qualifications:</b></p><ul><li>
Bachelor&rsquo;s degree in related field and/or equivalent training and work experience</li><li>
Minimum of 3-5 years in sales or industry related and category expertise experience for category specific roles<ul><li>
CSS Certification or WSET Spirits level 2; or</li><li>
Category specific certifications (Whiskey, Tequila, Sake or Beer); or</li><li>
Fine Wine Accreditation Preferably WSET Level 2 or Similar (CSW, Level II Court of Master Sommeliers)</li></ul></li><li>
Specialized knowledge of category or responsibility that this role will support</li><li>
Must have a valid driver&rsquo;s license and be able to operate a motor vehicle; require</li><li>
Proficient PC skills using MS Office and other various computer programs including presentation software</li><li>
Must be a results-oriented professional with verbal/written communication skills using diplomacy and discretion as well as customer service skills</li><li>
Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines</li><li>
Analytic and Reporting skills</li><li>
Utilize sound judgement and problem-solving skills</li><li>
Ability to work in fast-paced, high-volume, team environment</li></ul><p></p><p><b>
Preferred Qualifications:</b></p><ul><li>
On-premise/hospitality experience</li><li>
Strong understand or background of consumer engagement mechanics</li><li>
For Spirits Specialty:<ul><li>
Experience managing a Beverage Program or Bartending/Mixology</li><li>
Previous experience cocktail costing, inventory, menu creation, P&amp;L analysis, budgeting, batching, staff training, etc.</li><li>
A proficient knowledge of elevated-execution beverage techniques including but not limited to frozen cocktails, infusions, smoking, barrel aging, clarifying, creating foams, garnishes. Etc.</li></ul></li><li>
For Wine Specialty:<ul><li>
Previous experience with a wine supplier</li><li>
An in depth understanding of wine styles, different regions and grapes, aging potential for various wines, and specific flavor profiles.</li></ul></li></ul><p></p><p><b>
Physical Requirements:</b></p><ul><li>
While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone</li></ul><p></p><p><b>
Competencies:</b></p><ul><li>
Accountable for results which impact the department.</li><li>
Selects best option from a set of defined procedures/ solutions using common sense and experience of similar situations.</li></ul><p></p><p><i>
This job description is only a summary of the typical functions of this position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Responsibilities, tasks, and duties of individual jobholders may vary from the above description.</i></p><p></p><ul><li></li><li></li></ul><p>
Breakthru Beverage Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call (708) 298-3536 and let us know the nature of your request and your contact information.</p></div>

Account Development Specialist, WGS

Workscapes, Inc.

<div><p><b>About Workscapes:</b></p><p>
Workscapes is more than a workplace solutions provider - we're a peoplefirst organization built on collaboration, creativity, and genuine care for our employees and clients. As a familyowned company with deep roots in Florida, we take pride in fostering an environment where team members feel supported, valued, and empowered to grow. Our culture is grounded in trust, respect, and a shared commitment to delivering exceptional experiences.</p><h1 class="jobSectionHeader"><b>
Position Summary:</b></h1><p>
As we continue to grow, we are expanding our internal operations to support our flooring division. We are seeking an Accounts Receivable Specialist who brings precision, professionalism, and a strong customerservice mindset to help ensure our financial processes run smoothly and efficiently. This role is essential to maintaining healthy cash flow, supporting project teams, and upholding the high standards our clients expect from Workscapes.</p><p><b><br>
Essential functions of the position:</b></p><ul><li>
Generate and send invoices for completed flooring installations</li><li>
Follow up on outstanding accounts and pastdue balances</li><li>
Reconcile customer accounts and resolve billing discrepancies</li><li>
Maintain organized and accurate records of all accounts receivable transactions</li><li>
Communicate professionally with customers regarding payment inquiries and account status</li><li>
Prepare aging reports and account summaries for management review</li><li>
Provide invoice details to the Account Administrator team to ensure accurate and timely posting of customer payments</li><li>
Coordinate Certificates of Insurance (COI) and subcontractor waiver requests internally and externally</li><li>
Other Duties as assigned</li></ul><p><b><br>
Secondary Functions of the position:</b></p><ul><li>
Ability to operate and lead under our core values and Guiding Principles:<ul><li>
Passionate</li><li>
Adaptable</li><li>
Dedicated</li><li>
Coachable</li><li>
Dependable</li></ul></li><li>
Adherence to attendance and punctuality expectations</li><li>
Multi-tasking, Ability to Problem Solve</li></ul><p><b><br>
Supervisory Responsibilities:</b></p><p>
NA</p><p><b><br>
Work Location:</b></p><p>
Required to work onsite in our Tampa office 4 days per week with 1 day remote work offered after 90-days.</p><p><b><br>
Travel Responsibilities:</b></p><p>
NA</p><h1 class="jobSectionHeader"><b>
Required Education and Experience:</b></h1><ul><li>
2+ years of A/R and/or Bookkeeping experience, preferably within the construction industry</li><li>
Bachelor's Degree in Accounting, Finance or Business Administration</li></ul><p><b><br>
Required Knowledge, Skills, and Abilities:</b></p><ul><li>
Proficiency in relevant software systems; Core and Procent experience preferred</li><li>
Strong attention to detail with excellent organizational skills</li><li>
Outstanding communication and customer service abilities</li><li>
2+ years of accounts receivable or bookkeeping experience, preferably within the construction industry</li><li>
Experience with AIA payment applications and schedule of values is highly preferred</li><li>
Background in construction, contracting, or related industries is a plus</li></ul></div>

Accounts Receivable Specialist

ABC Legal Services

<div><div><div><p><b>About ABC Legal Services:</b></p>
<p>
ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We've been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.</p>
<p><b>
Job Overview:</b></p>
<p>
The e-Fulfilment Specialist reviews and files legal documents utilizing online platforms and tools developed by ABC Legal. This role works closely with the e-Fulfillment and e-Filing team to collaborate on projects, resolve issues as they arise and meet common goals. <b><i>This position is remote but must be located in Florida.</i></b></p>
<p><b>
Key Responsibilities:</b></p>
<ul>
<li>Review and file legal documents using internal systems and email</li>
<li>Participate in ongoing training to expand knowledge of industry and process</li>
<li>Investigate discrepancies as they arise</li>
<li>Complete additional projects as assigned</li>
</ul>
<p><b>Qualifications:</b></p>
<ul>
<li>No experience necessary; data entry experience a plus</li>
<li>High school diploma or GED required</li>
<li>Ability to perform repetitive tasks with accuracy</li>
<li>Exceptional attention to detail</li>
<li>Desire and ability to be a team player</li>
<li>Experience and basic proficiency with Microsoft Office</li>
<li>Typing speed of at 50 to 60 wpm</li>
</ul>
</div></div><div><div><p><b>We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!</b></p>
<p><b>
Benefits:</b></p>
<ul>
<li>Health, Dental, Vision insurance</li>
<li>401(k) with company matching</li>
<li>Paid time off</li>
<li>7 Paid company holidays</li>
<li>4 Floating holidays per-year</li>
<li>Life Insurance and AD&amp;D Insurance</li>
<li>Long Term Disability</li>
<li>Health Care Reimbursement Flexible Spending Account</li>
<li>Dependent Care Flexible Spending Account</li>
<li>EAP (Employee Assistance Program)</li>
<li>Pet Insurance</li>
</ul>
<p><b>Pay Range:</b> $15.00 - $15.00 per hour</p>
<p><b>
Schedule: </b>Full-time, Monday through Friday</p></div></div></div>

Document Retrieval Specialist (Remote)

Humanitary Medical Center, INC

<div></div><div><p>HMC Dental Services Inc. is seeking a highly experienced and detail-oriented <b>Dental Billing Specialist</b> to join our elite, technology-driven dental practice. The ideal candidate will have a strong background in dental billing, ADA coding, insurance verification, and account reconciliation. This role is pivotal to maintaining an efficient revenue cycle and providing an outstanding patient experience through accurate and transparent billing practices.</p><h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><h4 class="jobSectionHeader"><b>
Insurance Claims Management</b></h4><ul><li>
Prepare and submit dental claims accurately and timely (electronic and manual).</li><li>
Verify dental insurance eligibility and benefits (PPO &amp; Medicare Advantage).</li><li>
Attach necessary documentation (e.g., x-rays, perio charting, narratives) through platforms,</li><li>
Follow up on unpaid, denied, or underpaid claims to ensure maximum reimbursement.</li><li>
File appeals and corrections for denied claims, including submission of supplemental information.</li><li>
Submit pre-authorizations and predeterminations as required.</li></ul><h4 class="jobSectionHeader"><b>
Patient Account Management</b></h4><ul><li>
Post insurance and patient payments (EFT, checks, and patient payments).</li><li>
Reconcile and manage accounts receivable, ensuring accurate and timely follow-up.</li><li>
Generate and send monthly patient statements, particularly for balances following insurance denials.</li><li>
Respond to billing inquiries and resolve patient account issues professionally and promptly.</li><li>
Assign overdue balances to collections when necessary, following internal protocols.</li></ul><h4 class="jobSectionHeader"><b>
Billing Accuracy &amp; Compliance</b></h4><ul><li>
Ensure accurate use of ADA procedure codes.</li><li>
Identify and correct account errors, such as inaccurate demographics or insurance setup.</li><li>
Stay current with dental insurance billing policies and coding updates.</li><li>
Maintain compliance with federal, state, and payer-specific regulations.</li></ul><h4 class="jobSectionHeader"><b>
Reporting &amp; Collaboration</b></h4><ul><li>
Prepare daily, weekly, and monthly billing and production reports.</li><li>
Collaborate with front desk, dental assistants, and providers to ensure accurate documentation and timely billing.</li><li>
Support credentialing and re-credentialing processes for providers as needed.</li><li>
Assist Financial Coordinator with cost estimates and patient financial responsibility reviews.</li><li>
Maintain the cleanliness and confidentiality of all billing-related documentation.</li></ul><p></p><h3 class="jobSectionHeader"><b><br>
Qualifications &amp; Skills</b></h3><ul><li>
Minimum 2 years of dental billing experience required.</li><li>
Strong knowledge of ADA coding, PPO and Medicare Advantage plans.</li><li>
Experience with dental software Open Dental.</li><li>
High attention to detail and ability to multitask in a fast-paced environment.</li><li>
Excellent communication, organizational, and analytical skills.</li><li>
Strong customer service orientation with a problem-solving mindset.</li><li>
Must work on-site; remote work is not available for this position.</li><li>
Bilingual in English and Spanish is a plus.</li><li>
Knowledge of HIPAA and dental billing compliance standards</li></ul><p>
You will be eligible for a generous benefits package that includes:</p><ul><li>Paid time off (PTO)</li><li>Paid Holidays</li><li>401K</li><li>Voluntary Life Insurance</li><li>Employee Assistance Program (EAP)</li><li>Medical, Dental and Vision Benefits</li></ul><p><b>
Work Location:</b></p><div>
4200 W Cypress St. Suite 690</div><div></div><div><i><br>
Humanitary Medical Center Inc. complies with all federal, state, and local laws prohibiting employment discrimination of any kind. Humanitary Medical Center Inc. is an at-will employer and can terminate its employment relationship at any time, with or without cause, and without notice.</i></div></div>

Billing Dental

Team Velocity Marketing

<div><p>Team Velocity is seeking a highly experienced <b>Senior SMS &amp; Messaging Operations Specialist</b> to own the architecture, compliance, provisioning, and operational performance of our SMS messaging infrastructure across hundreds of automotive dealer clients. You will serve as the internal subject matter expert for all messaging operations and work cross-functionally with Engineering, Product Development, Legal, and Client Services.<br>
<br>
This role is hands-on and technical. The ideal candidate understands carrier behavior, A2P 10DLC registration strategy, throughput management, filtering mitigation, and multi-tenant messaging architecture.<br>
<br>
This is a full-time, salaried, remote position. Candidate must reside within the Continental U.S. Eastern or Central time zones highly preferred, but all are welcome to apply who can support 8:30AM-5:30PM (EST) hours.</p>
<p><b>Responsibilities</b></p>
<ul><li>Design and manage multi-tenant SMS account structures.</li>
<li>Register and manage A2P 10DLC brands and campaigns.</li>
<li>Provision and manage long codes, toll-free numbers, and short codes.</li>
<li>Structure number pools for scalability and throughput optimization.</li>
<li>Ensure compliance with TCPA, CTIA, and carrier messaging policies.</li>
<li>Monitor and mitigate content-filtering and SHAFT-related risks.</li>
<li>Investigate carrier rejections and delivery issues.</li>
<li>Optimize throughput, delivery rates, and cost per message.</li>
<li>Partner with Engineering on API integrations (REST, webhooks, delivery callbacks).</li>
<li>Maintain audit-ready documentation and onboarding playbooks.</li>
</ul>
<p><b>Qualifications</b></p>
<ul><li>5+ years&rsquo; hands-on experience with A2P SMS platforms</li>
<li>Proven experience managing A2P 10DLC registration at scale</li>
<li>Experience handling high-volume SMS traffic (100K+ messages/day preferred)</li>
<li>Strong understanding of TCPA compliance and CTIA guidelines</li>
<li>Experience troubleshooting delivery and carrier rejection issues</li>
<li>Experience working in multi-client or SaaS environments</li>
<li>Strong documentation and operational process discipline</li>
</ul>
<p><b>Preferred Qualifications</b></p>
<ul><li>Automotive marketing or dealership experience</li>
<li>Experience working within marketing agencies</li>
<li>Familiarity with CRM integrations</li>
<li>Basic knowledge of APIs (REST, JSON, webhooks)</li>
<li>Experience supporting marketing data reporting environments</li>
<li>Success Metrics (First 6 Months)</li>
<li>Standardized multi-tenant SMS architecture</li>
<li>Reduced 10DLC rejection rates</li>
<li>Improved message delivery performance</li>
<li>Reduced carrier filtering incidents</li>
</ul>
<p><b>COMPENSATION</b><br>
This is a full-time salaried position located in Herndon, VA. Compensation commensurate on experience. Medical, dental, vision, 401(k), wellness and more.
</p><p><b>NEXT STEPS</b><br>
If you meet the requirements, and are interested in applying for this role, please complete the online application, be sure to include a current resume and contact information. Local and remote candidates <i>(living within Eastern or Central Time Zone)</i> will be considered. No relocation assistance provided for this position. NO PHONE CALLS PLEASE.</p>
<p></p><p><b>About Team Velocity</b><br>
Team Velocity is a full-service marketing agency serving the automotive industry, providing integrated marketing solutions to OEMs and dealerships nationwide. We leverage our proprietary Apollo&reg; technology platform to predict consumer behavior, personalize marketing campaigns, and help dealerships drive more sales and service revenue. Our team members are driven, creative, and collaborative, enjoying a unique culture where innovation and client success are paramount.
</p><p>Join us in revolutionizing automotive marketing and technology through powerful, data-driven insights, continuous improvement, and an unwavering commitment to reliability.</p></div><p></p>

Senior SMS & Messaging Operations Specialist

NTT DATA

<div>Company Overview:<br>
Req ID: 360808<br>
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.<br>
<br>
We are currently seeking a Claims Specialist to join our team and REMOTE. The position is for 6 months and pay rate is $19.25/hour W2<br>
<br>
Job Description:<br>
Claims Specialist<br>
Job Description<br>
The claims Specialist will Identify primary vs. secondary coverage when a member has more than one health plan. Reviewing and updating claims to reflect correct COB rules Applying COB primacy rules (subscriber status, effective dates, plan type, Medicare coordination, etc.) Communicating with members, providers, and other insurers to verify coverage details Correcting overpayments, initiating refunds or reprocessing, and maintaining accurate claim records Working within claims systems and following regulatory and compliance requirements (e.g., HIPAA)<br>
<br>
Job Duties<br>
Duties may include the following responsibilities or functions required to support the claims unit.
<ul><li>Reviews, research, and make necessary updates to claims that may include the following: recalculation of benefits to previously processed claims, the processing of claims edits, or initiation of refund requests, according to contractual benefits or provider reimbursement rules, ultimately providing a high degree of customer satisfaction.</li>
<li>Achieves and maintains a clear understanding of all systems, applications, and procedures necessary to identify denial codes, edits, and processing codes pertaining to all claims (including our coordination with additional coverage plans) to process both coordinated and non-coordinated claims correctly. Requesting medical records may be required.</li>
<li>Communicates, both orally and in writing, with internal and external contacts to provide necessary and accurate information for the establishment of sound claims records. This may include, but is not limited to, the coordination of benefits (COB), medical record requests, etc.</li>
<li>Review quality audits for correction or routing within 48 hours of receipt following departmental and corporate guidelines to ensure accuracy of claims processing and customer satisfaction.</li>
<li>Research, investigates, and determines the correct order of benefits for payment to be made by the applicable plans and makes necessary corrections to COB records. Communicates to appropriate department(s) when Medicare has determined primacy incorrectly and ensures a letter is generated to notify Medicare. Failure to report discrepancy could result in a daily fine up to ***</li>
<li>Analyzes, investigates, resolves problem cases (to include COB records, adjusting previously processed claims and requesting refund of overpaid claims). Reviews of all previously processed claims to ensure consistency in payments to maximize recovery of overpayments following corporate and departmental guidelines to ensure financial stability.</li>
<li>Executes procedures to recover funds from providers, subscribers, or beneficiaries where overpayments have occurred to ensure accuracy of claims processing and financial stability.</li>
<li>Steps in and assists in any other capacity as deemed necessary (i.e., training, implementations, and documentation). May complete special projects as assigned by Management due to internal audit findings, multiple provider status changes, and system errors following corporate and departmental guidelines to ensure financial stability and customer satisfaction.</li>
</ul>Required Skills
<ul><li>2 years in medical claims processing required &bull; Coordination of Benefits (COB) processing experience preferred</li>
<li>Strong analytical ability, that includes strong logical, systemic, and investigates thinking.</li>
<li>Strong oral and written communication skills and human relations skills are necessary.</li>
<li>Working knowledge of relevant PC software.</li>
<li>Ability to prioritize multiple streams of work effectively.</li>
</ul>Education
<ul><li>High School Diploma or equivalent required Work Experience</li>
</ul>
<br>
About NTT DATA:<br>
<br>
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&amp;D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com<br>
<br>
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.<br>
<br>
Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is $19.25/hour<b>.</b> This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.<br>
This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&amp;D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits<i>.</i><br>
<i>#indist</i><br>
<i>#li-northamerica</i></div>

Healthcare Claims Specialist

Tampa General Hospital

<div><div><b>Referral Specialist Lead</b> <b>-</b> <b>(</b><b>260000Y0</b><b>)</b><div>
</div></div><div><b>
Description</b><div></div><p><br>
This position leads and supervises referral management activities, including but not limited to appointment scheduling, registration and communications between patients, physicians and the practice plan assuring the highest standards of customer services. Leads implementation of referral services processes, staffing models and technology that support business objectives and improvement efficiencies.</p><div><br>
</div></div><div><b>
Qualifications</b><div></div><p><b><br>
Required:</b></p><ul><li>High School Diploma or Equivalent</li></ul><p><b>
Work Experience and Additional Information</b></p><p><br>
2 years of Referral Specialist experience<br>
Approved medical terminology certification or med term course completion</p><div><b>
Key Accountabilities</b><br>
<ul><li>Receives and tracks patient referrals including working with other specialties to confirm patient visits, as well as investigates any incomplete referrals for timely processing</li><li>Works with clinical staff to ensure a timely and appropriate appointment is scheduled</li><li>Obtains authorizations required for patient visits, procedure, surgeries and medication to be approved by payer</li><li>Reviews and addresses messages related to patient referrals to allow for timely scheduling of visits</li><li>Develops and maintains an effective and accurate filing system for the department</li><li>Identifies and routes patient appointment information to the correct recipient via computer database and/or telephone calls</li><li>Collaborate with training and QA to support the development needs of Referral Management Services Specialists</li><li>Participates in the design and leads implementation of referral services processes, staffing models and technology that support business objectives and improvement efficiencies</li><li>Maintains overall patient experience and safety, following all emergency clinical policies and protocols, to allow for optimal experience of care</li></ul></div><p></p><div><br>
</div></div><div><b>
Primary Location</b><b>:</b> Tampa</div><div><b>
Work Locations</b><b>:</b> Healthplex Brandon 10740 Palm River Rd Tampa 33619</div><div><b>
Eligible for Remote Work</b><b>:</b> On Site</div><div><b>
Job</b><b>:</b> Patient Financial Services</div><div><b>
Organization</b><b>:</b> Academic Medical Group Inc</div><div><b>
Schedule</b><b>:</b> Full-time</div><div><b>
Scheduled Days</b><b>:</b> Monday, Tuesday, Wednesday, Thursday, Friday</div><div><b>
Shift</b><b>:</b> Day Job</div><div><b>
Job Type</b><b>:</b> On Site</div><div><b>
Minimum Salary</b><b>:</b> 39,520.00</div><div><b>
Job Posting</b><b>:</b> Mar 3, 2026, 5:28:43 PM</div></div>

Referral Specialist Lead

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