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account lead social commerce

Darkroom

<div>
 
 About Darkroom
 
 
 
 
 Darkroom
 
 is the leading next-generation growth marketing firm engineering the brands of tomorrow. Founded in 2017, we set out to redefine what a modern agency could be, by replacing the inertia of legacy advertising behemoths with a model built for speed, intelligence, and measurable impact.
 
 
 At our core, Darkroom is a human services company powered by
 
 Matter
 
 , a universal AI commerce layer that integrates executive-level strategy with proprietary agentic technology. This fusion enables our teams to deliver outsized returns by enhancing creative output, operational efficiency, and revenue generation across every stage of the customer journey.
 
 
 Our track record speaks for itself:
 
 billions in attributable revenue
 
 driven across e-commerce marketplaces, media networks, DTC ecosystems, and social commerce platforms. Every engagement feeds into our proprietary data infrastructure, enabling a continuous feedback loop that accelerates growth, improves margins, and compounds results across our client portfolio.
 
 
 What began as a boutique design studio has evolved into one of the
 
 fastest-growing private companies in America (Inc. 5000)
 
 and among the
 
 most effective performance media agencies of the 2020s (Varos)
 
 . Our founders were recognized by
 
 Forbes 30 Under 30
 
 for advancing the intersection of technology, marketing, and advertising, cementing Darkroom&rsquo;s role as a defining player in the future of media innovation.
 
 
 
 About The Role
 
 
 
 Darkroom is expanding its
 
 Social Commerce
 
 practice and seeking an
 
 Account Lead, TikTok Shop
 
 to manage client relationships, performance, and day-to-day execution for our growing portfolio of TikTok Shop brands.
 
 
 As an Account Lead, you&rsquo;ll be the primary partner for your brands&mdash;translating goals into actionable plans, coordinating cross-functional teams, and ensuring campaigns ship with precision. You&rsquo;ll work closely with Strategists, Creator Managers, and Paid Media to deliver measurable GMV growth and operational excellence in a fast-moving, creator-driven commerce environment.
 
 
 This role is ideal for someone who is highly organized, platform-savvy, client-driven, and ready to play a critical role in building the next-generation social commerce capability at Darkroom.
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Own Day-to-Day Client Management: Serve as the primary point of contact for TikTok Shop clients; maintain tight alignment on goals, performance, and account needs.
 </li>
 <li>
 Drive Performance Execution: Partner with Strategy and Creator teams to manage product seeding, affiliate activation, campaign rollout, and in-platform optimizations.
 </li>
 <li>
 Monitor &amp; Translate Performance: Track GMV, campaign KPIs, and affiliate outputs; distill insights into clear next steps and escalate risks proactively.
 </li>
 <li>
 Operational Command: Ensure all deliverables&mdash;creator briefs, product lists, content approvals, reporting&mdash;are shipped with accuracy and speed.
 </li>
 <li>
 Creator &amp; Platform Fluency: Leverage knowledge of TikTok Shop mechanics, creator dynamics, and algorithmic behavior to support smarter execution and client education.
 </li>
 <li>
 Cross-Functional Coordination: Work closely with internal partners (Creative, Creator, Paid Media, Strategy) to ensure cohesive execution and strong client outcomes.
 </li>
 <li>
 Account Expansion Support: Identify trends, gaps, and opportunities to help leadership create upsell pathways and strengthen account value.
 </li>
 <li>
 Quality Control: Uphold Darkroom&rsquo;s performance and communication standards across every client interaction and internal workflow.
 
 
 </li>
 </ul>
 
 You Should Apply If
 
 
 
 <ul>
 <li>
 You have 2&ndash;4 years in account management, influencer/social commerce, or performance marketing roles.
 </li>
 <li>
 You have hands-on TikTok Shop experience (minimum 6&ndash;12 months) managing or supporting product, affiliate, or creator workflows.
 </li>
 <li>
 You thrive in fast-moving, execution-heavy environments and have a bias toward precision and ownership.
 </li>
 <li>
 You know how to manage multiple workstreams, synthesize data, and guide clients with clarity.
 </li>
 <li>
 You&rsquo;re proactive, curious, analytically sharp, and energized by platform-native commerce.
 </li>
 <li>
 You hold yourself to a high standard and want to grow into a senior client leader within a high-performance environment.
 
 
 </li>
 </ul>
 
 What It&rsquo;s Like To Work At Darkroom
 
 
 
 Darkroom is not a typical agency. We hire A-players who want to build something iconic. We move fast, operate with rigor, and expect every team member to bring depth of thought and operational mastery to their work. We value
 
 autonomy with accountability
 
 ,
 
 truth over comfort
 
 , and
 
 outcomes over optics
 
 .
 
 
 In return, we invest heavily in our people:
 
 
 <ul>
 <li>
 Unlimited Vacation &amp; 10 Paid Holidays
 </li>
 <li>
 Remote-First Culture with hubs in NY, SF, Lisbon, S&atilde;o Paulo, Barcelona &amp; more
 </li>
 <li>
 Comprehensive Medical, Dental &amp; Vision Benefits
 </li>
 <li>
 401(k) with Company Match, Equity, and Profit Sharing
 </li>
 <li>
 Parental Leave &amp; Wellness Stipends
 </li>
 <li>
 Cross-functional learning opportunities across the entire Darkroom ecosystem
 
 
 </li>
 </ul>
 If you want to work with some of the sharpest operators in the industry and help shape the future of AI-enabled growth marketing, you&rsquo;ll thrive here.
 
 
 
 Compensation
 
 
 
 
 Compensation Range:
 
 $105,000 &ndash; $132,000 base salary per year + performance bonus eligibility
 
 
 This range represents the
 
 minimum and maximum compensation
 
 Darkroom reasonably and in good faith believes it would pay for this role at the time of posting. Actual compensation will be determined based on relevant experience, skills, qualifications, geographic location, and internal equity.
 
 
 This role may also be eligible for additional compensation, including discretionary bonuses, equity, and benefits.
 
 
 
 Equal Opportunity Statement
 
 
 
 Darkroom is an equal opportunity employer committed to diversity and inclusion across race, religion, gender identity, age, disability status, and background. We welcome candidates from all walks of life.
 
 
</div>

Account Lead, Social Commerce

Deloitte

<div>Social Innovation &amp; Operations Leader 
 
Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce. 
 
The Social Innovation &amp; Operations Leader will partner day-to-day with social, creative, brand strategy, measurement/performance, and account management teams to deliver best-in-class social and creator programs. This role oversees end-to-end execution for client engagements, leads and develops social teams across accounts, and drives new business pursuits across multiple sectors. The ideal candidate brings a track record of shaping and selling social-first ideas-helping brands tell compelling stories and reach target audiences with measurable impact. In this role, you will: 
<ul><li>
Understand clients' business problems and identify corresponding strategy and creative opportunities.</li><li>
Plot product development and social innovation roadmaps to navigate firm and client needs</li><li>
Contribute to thought leadership (eminence) initiatives that elevate Deloitte's brand and point of view in the market.</li><li>
Work across a matrixed organization to connect strategy, technology, and agency capabilities-partnering with leaders across domains and sectors to align priorities and deliver integrated outcomes.</li><li>
Lead business development efforts, crafting narratives to sell-in a vision to prospective clients</li><li>
Oversee the integration of thinking into new business activities</li><li>
Participate in and, at times, oversee integrated strategy team work</li><li>
Review and lead comms strategies to be in alignment with the brand and campaign brief.</li><li>
Participate in insightful, meaningful real-time dialogue with clients to ensure they see you as a trusted resource on their business.</li><li>
Oversee operations of the social strategy team to help lead to efficient, yet steady growth.</li></ul> 
Successful Candidate possess the following: 
<ul><li>
An expert understanding of the evolving social media landscape, including emerging channels and social MarTech</li><li>
Passionate storyteller and friend to creative teams</li><li>
Curiosity and interest in learning something new</li><li>
Kindness and leadership; eager to mentor junior team members and lead by example</li></ul> 

The team
 
 
Deloitte's Advertising, Marketing &amp; Commerce team creates content and experiences that inspire action. We design and implement technology platforms for personalized marketing across all digital touchpoints, specializing in customer-centric B2B and B2C solutions. Our in-house agency engages customers throughout their journey, working on projects like AdTech, MarTech, campaign automation, CRM, and lead-to-loyalty orchestration. Join us to drive impactful customer interactions and business growth. 
 
Qualifications 
 
Required
 
<ul><li>10+ years at a social, digital, creative or branding agency or a social media or tech platform</li><li>
10+ years of leading social strategy and, or creative campaign strategy</li><li>
8+ years of managing teams cross functionally</li><li>
Ability to travel up to 50%, based on the work you do and the clients and industries/sectors you serve</li><li>
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future</li></ul> 

Preferred: 
<ul><li>
Bachelor's degree or higher preferred</li><li>
Mac proficient and well versed in Office Suite and Keynote</li></ul> 
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html 
 
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $193,700 to $322,900</div>

Social Innovation & Operations Leader

SpotLight Media

<div>About Spotlight Media
Spotlight Media is a leading TikTok Shop Partner agency, scaling some of the most recognizable brands in the new age of social commerce. Unlike traditional agencies, we don&rsquo;t believe in cookie-cutter playbooks- every strategy we craft is custom-built to unlock our clients&rsquo; full potential on TikTok Shop. As a TikTok Shop&ndash;only agency, our entire focus, from the initiatives we pursue to the talent we hire, is singularly dedicated to driving growth on the platform.
We&rsquo;ve guided brands through the full funnel= from launch to scaling into the millions in GMV-and we&rsquo;re just getting started.
As K-beauty continues to dominate social commerce, we&rsquo;re expanding our dedicated practice serving Korean beauty and skincare brands on TikTok Shop. We&rsquo;re looking for Korean-speaking account managers who can bridge the gap between Korean brand partners and our US-based execution teams- ensuring nothing is lost in translation, culturally or operationally.
We believe the future of e-commerce is social. That&rsquo;s why we&rsquo;re building a team of high-agency individuals who thrive on ownership, autonomy, and speed. Spotlight is not just a place to execute campaigns- it&rsquo;s a blank canvas where ambitious people can build real leverage, take on increasing responsibility, and grow into senior operators quickly. Our culture is high-performing, entrepreneurial, and unapologetically ambitious.
Join us, and you&rsquo;ll have the trust, resources, and runway to redefine what&rsquo;s possible for the world&rsquo;s leading K-beauty brands.
Role Overview
You&rsquo;ll be the execution engine for TikTok Shop accounts- specifically our portfolio of K-beauty brand partners- working directly under a Senior Account Manager. You&rsquo;ll help translate strategy into action, keep projects moving, maintain shop health, and deliver consistent, high-quality execution across teams.
Because many of our K-beauty clients operate out of South Korea, this role requires fluency in Korean (written and spoken) and the ability to accommodate Korean business hours (KST) for client communications, calls, and real-time coordination. You&rsquo;ll serve as the primary point of contact for Korean-speaking brand stakeholders, ensuring seamless communication across time zones.
This is a learn-by-doing role designed for high-agency operators who want to grow fast. Early on, you&rsquo;ll focus on execution and account operations. As you demonstrate judgment, reliability, and ownership, your scope will expand into growth initiatives, client leadership, and strategy&mdash;with a clear path to Senior Account Manager typically within 6&ndash;12 months for strong performers.
What You&rsquo;ll Do
Client Operations &amp; Communication<ul><li>Serve as the Korean-language point of contact for K-beauty brand partners; lead client communications in Korean (email, calls, messaging) and translate key updates and materials between Korean and English.</li><li>Run the account operating rhythm: prep agendas, take notes, track action items, and send crisp recaps for WBRs/MBRs/QBRs&mdash;adapting schedules to accommodate KST business hours.</li><li>Build and maintain 30-60-90 day plans for each client; update owners, timelines, and success metrics weekly.</li><li>Draft client updates and deck slides; translate performance data into clear narratives and concrete next steps in both Korean and English as needed.</li><li>Manage tickets and issues, chase dependencies, and keep all stakeholders aligned and on timeline across time zones.</li></ul>
TikTok Shop Execution &amp; Health<ul><li>Own day-to-day Seller Center hygiene: PDP checks (titles, attributes, images), catalog updates, and compliance follow-ups- including Korean-language product content review.</li><li>Monitor and report account-health metrics (e.g., Late Dispatch Rate, Valid Tracking Rate, cancellations/refunds) and flag risks early.</li><li>Launch and coordinate promotions (bundles, coupons, seasonal events) with Content and Media teams, aligning with K-beauty promotional calendars and cultural moments.</li><li>Support troubleshooting for approvals or policy issues by organizing evidence, timelines, and escalation documentation.</li></ul>
Cross-Functional Orchestration (No Content Creation)<ul><li>Write airtight briefs for Content and Creative teams; track revisions against SLAs and quality bars- ensuring K-beauty brand guidelines and cultural nuances are accurately communicated.</li><li>Coordinate with Ops and Logistics on fulfillment readiness and customer experience status, including cross-border logistics considerations.</li></ul>
Data, QA, and Process<ul><li>Maintain source-of-truth documentation: trackers, promo calendars, etc.</li><li>Perform QA checks before delivery (accuracy, links, pricing, promo eligibility, compliance).</li><li>Contribute to and improve playbooks and SOPs; capture lessons learned in retros to help the team move faster over time.</li></ul>
What You&rsquo;ll Learn &amp; Growth Trajectory<ul><li>Shadow your Senior AM on strategy development, escalations, negotiations, and QBR storytelling.</li><li>Gradually take point on client calls (in Korean and English), scope changes, and mini-initiatives (e.g., a seasonal promo or creator activation for K-beauty brands).</li><li>Expand from execution ownership strategy as you consistently hit scorecard targets.</li><li>Clear, merit-based path to Senior Account Manager, with increasing responsibility, influence, and compensation as your scope grows.</li></ul>
You Will Be a Fit If<ul><li>You&rsquo;re fluent in Korean (native or near-native) and comfortable conducting all client-facing work in Korean.</li><li>You&rsquo;re willing and able to overlap with Korean business hours (KST) for regular client communication and calls.</li><li>You&rsquo;re a strategic thinker who wants to learn through hands-on execution.</li><li>You have high agency and enjoy taking ownership without needing constant direction.</li><li>You&rsquo;re a checklist sniper who loves moving complex projects from &ldquo;idea&rdquo; to &ldquo;done.&rdquo;</li><li>You write crisp, client-ready updates and can turn metrics into simple stories with clear actions- in both Korean and English.</li><li>You&rsquo;re TikTok-native and curious about how TikTok Shop mechanics drive conversion.</li><li>You get energy from organizing chaos&mdash;briefs, timelines, QA, and follow-through are your happy place.</li><li>You have a builder mindset: you document, templatize, and leave systems better than you found them.</li><li>You have cultural fluency with the Korean beauty industry and understand K-beauty brand expectations.</li><li>You actively seek feedback and want to grow into a Senior AM quickly.</li></ul>
What You Bring (Requirements)<ul><li>Fluency in Korean (written and spoken) &ndash; required. Native or near-native proficiency; you&rsquo;ll be the primary Korean-language contact for brand partners.</li><li>Flexibility to work Korean business hours (KST) when needed. Flexibility to accommodate calls and real-time communication during KST working hours is essential.</li><li>1&ndash;4+ years in e-commerce, marketplaces, digital marketing, consulting, or client-facing operations (agency experience a plus).</li><li>Strong project management skills: task tracking, timelines, stakeholder coordination.</li><li>Proficiency in Google Sheets/Excel; comfort working with dashboards and basic analysis (filters, pivots, lookups).</li><li>Excellent written and verbal communication in both Korean and English with a strong service mindset.</li><li>Familiarity with TikTok as a consumer platform and eagerness to master TikTok Shop (we&rsquo;ll train you on our playbooks).</li><li>Strong bonus: experience with TikTok Shop, Seller Center, marketplace operations, or K-beauty/Korean brand management.</li></ul>
Why You&rsquo;ll Love Working With Us<ul><li>High autonomy and real ownership from day one-no micromanagement.</li><li>Direct exposure to top-tier K-beauty brands and the fastest-growing corner of e-commerce.</li><li>A growth-first culture that rewards builders, not seat-warmers.</li><li>Mentorship from Senior AMs and leadership with a clear, merit-based growth path.</li><li>Competitive compensation, performance upside, and flexible/hybrid work (location dependent).</li></ul>
Compensation Range: $65K - $108.5K</div>

Account Manager – K-Beauty Brands

TikTok

Global Operations
 
TikTok Shop - Seller Content LIVE Account Manager
 
Location
 :
 
New York
 
Employment Type
 :
 
Regular
 
Job Code
 :
 
A88188
 
Responsibilities
 
About the team
 TikTok is reshaping the current retail path to purchase and transforming how brands connect with their communities to drive shopping moments through an infinite loop of discovery, consideration, purchase, review, and participation. We are looking for a passionate leader to drive the growth for TikTok Shop’s newest e-commerce feature - TikTok Shop Live.
 
TikTok Shop Live serves as a central hub where users can easily discover promotions (campaigns & flash sales), a wider product assortment from across our TikTok Shop merchants recommended through shoppable content (in-feed video, product showcase, and LIVEs), as well as manage their orders all natively within one tab.
 
Responsibilities: 
<ul>
<li>Design and execute Seller Live strategies to drive sustained GMV growth for TikTok Shop sellers, aligned with overall platform commerce objectives.</li>
<li>Analyze live-streaming performance metrics and deliver data-driven, actionable insights to optimize content strategy and improve conversion efficiency.</li>
<li>Serve as the primary point of contact for assigned sellers, managing end-to-end live planning, day-to-day communication, execution, and ongoing performance coaching to elevate live outcomes.</li>
<li>Identify and unlock growth opportunities within the existing seller portfolio by expanding live commerce adoption, increasing participation in priority live initiatives, and driving incremental GMV through strategic upsell and optimization.</li>
<li>Stay up to date on live trends, algorithm updates, and best practices, and collaborate closely with cluster operations, campaign, product, and other XFN teams to align seller live promotions with broader initiatives, ensuring consistency, scalability, and long-term category live growth.</li>
</ul>
Qualifications
 
Minimum Qualifications
 <ul>
<li>Bachelor’s Degree or equivalent practical experience and 5+ years experience in eCommerce, social media platforms, digital content mixed experience on social media platform side, brand side, or e-commerce side.</li>
<li>Proven track record in business development and sales within the live-streaming, e-commerce, media, or digital marketing industry.</li>
<li>Strong understanding of the intricacies of 1 to 1; and 1 to few relationship building between tech platforms and sellers.</li>
<li>Ability to work independently and time manage multiple initiatives, curious, self-motivated, bias-for-action.</li>
</ul>
Preferred Qualifications
 <ul>
<li>Strong understanding of e-commerce live-streaming platforms, technologies, and industry trends.</li>
<li>Experience working in ambiguity, achieving results in a fast-paced environment, and continually adapting to changing business needs.</li>
<li>Excellent communication and negotiation skills. Self-motivated, results-driven, and able to work independently. Strong analytical and problem-solving skills. Attention to detail, affinity with numbers, logical and strong in problem solving.</li>
<li>Familiar with TikTok and other content platforms; experience in content-based e-commerce is highly preferred.</li>
</ul>
Job Information
 
【For Pay Transparency】Compensation Description (Annually)
 
The base salary range for this position in the selected city is $93600 - $201400 annually.
 
​
 
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
 
​
 
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
 
​
 
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
 
​
 
For Los Angeles County (unincorporated) Candidates: 
​
 
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
 
​
 
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
 
​
 
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
 
​
 
3. Exercising sound judgment.
 
​
 
About TikTok
 
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
 
​
 
Why Join Us
 
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
 
​
 
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
 
​
 
​
 
Diversity & Inclusion
 
​
 
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
 
​
 
TikTok Accommodation
 
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at
 
https://tinyurl.com/RA-request

TikTok Shop - Seller Content LIVE Account Manager

Marc Jacobs

<div>
 
 Overview
 
 
 
 Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a
 
 Director, Social Media
 
 to join the
 
 Marketing
 
 team based in its New York City (SoHo) headquarters.
 
 
 Marc Jacobs is looking for a Social Lead to define the future of brand storytelling, cultural relevance, and social-driven commerce. You will operate at the intersection of editorial storytelling, content creation, platform strategy, and creator ecosystems. You have the instinct to spot cultural moments before they peak and the operational rigor to turn them into sustained brand momentum and business growth.
 
 
 
 Responsibilities
 
 
 
 
 Cultural Leadership &amp; Editorial Direction
 
 
 
 <ul>
 <li>
 Identify emerging trends, creator movements, aesthetics, and cultural shifts that can be authentically translated into brand storytelling.
 </li>
 <li>
 Shape social beyond content feed and elevate editorial platform with a clear point of view, tone, and narrative arc.
 </li>
 <li>
 Proactively ideate and execute cultural moments that earn organic attention and conversation with a focus on the product and Marc Jacobs brand.
 
 
 </li>
 </ul>
 
 Content Creation &amp; Production
 
 
 
 <ul>
 <li>
 Lead fast, high-impact content production including short-form video, lo-fi creator-style formats, reactive moments, and trend-based storytelling.
 </li>
 <li>
 Responsible for editing, directing, and hands-on content creation.
 </li>
 <li>
 Strong network and experience building and managing creator-led production pipelines.
 </li>
 <li>
 Build and manage a lean ecosystem of creators, editors, videographers, and freelance talent to scale output efficiently.
 
 
 </li>
 </ul>
 
 Platform Strategy
 
 
 
 <ul>
 <li>
 Own cross-platform strategy across TikTok, Instagram, YouTube Shorts/Reels, Redditt, sub stack, emerging platforms, and future formats.
 </li>
 <li>
 Tailor creative approaches by platform, understanding algorithm behavior, native formats, and audience behavior.
 
 
 </li>
 </ul>
 
 Commerce &amp; Performance Impact
 
 
 
 <ul>
 <li>
 Partner with E-commerce, CRM, and Media teams to continue building awareness and also turn social into a growth driver.
 </li>
 <li>
 Build strategies that drive traffic, conversion, retention, and product storytelling.
 </li>
 <li>
 Establish performance benchmarks and continuously optimize creative against KPIs.
 
 
 </li>
 </ul>
 
 Creator &amp; Influencer Partnership
 
 
 
 <ul>
 <li>
 Maintain deep knowledge of the creators, tastemakers, and digital communities shaping fashion, culture, and entertainment.
 </li>
 <li>
 Build creator partnerships that are organic, culturally credible, and drive brand growth.
 </li>
 <li>
 Spot emerging talent early and integrate them into storytelling.
 
 
 </li>
 </ul>
 
 Team Leadership
 
 
 
 <ul>
 <li>
 Build and lead a high-performance social team and effectively influence cross-functional stakeholders.
 </li>
 <li>
 Create workflows that allow for speed, efficiency, experimentation, and creative excellence at scale.
 
 
 </li>
 </ul>
 
 QUALIFICATIONS
 
 
 
 
 Experience
 
 
 
 <ul>
 <li>
 7&ndash;12+ years in social media leadership, digital content, editorial strategy, or cultural storytelling roles.
 </li>
 <li>
 Proven experience leading social for a fashion, lifestyle, entertainment, or culturally driven brand.
 </li>
 <li>
 Demonstrated track record of creating or leading cultural moments, viral content, or conversation-driving campaigns.
 
 
 </li>
 </ul>
 
 Creative &amp; Cultural Expertise
 
 
 
 <ul>
 <li>
 Exceptional aesthetic sensibility and editorial judgment.
 </li>
 <li>
 Deep understanding of internet culture, creator economy, and emerging digital movements.
 </li>
 <li>
 Ability to translate cultural insights into brand-safe but culture-forward storytelling.
 
 
 </li>
 </ul>
 
 Production &amp; Execution
 
 
 
 <ul>
 <li>
 Hands-on experience in short-form content production (editing, directing, filming, or managing creator pipelines).
 </li>
 <li>
 Comfortable operating in fast-paced environments with minimal friction between idea and execution.
 
 
 </li>
 </ul>
 
 Analytical &amp; Business Mindset
 
 
 
 <ul>
 <li>
 Strong understanding of social KPIs, platform analytics, and performance optimization.
 </li>
 <li>
 Experience tying social activity to business outcomes including traffic, conversion, and community growth.
 
 
 </li>
 </ul>
 
 Leadership &amp; Collaboration
 
 
 
 <ul>
 <li>
 Experience in leading teams and cross-functional partnerships.
 </li>
 <li>
 Strong communicator with the ability to align creative ambition with business priorities.
 
 
 </li>
 </ul>
 
 ABOUT MARC
 
 
 
 Marc Jacobs is a leading force in fashion, known for pioneering designs and an irreverent spirit that celebrates the everyday and the extraordinary. The brand continues to make its Marc: staying rebellious, unpredictable, and original. The core brand pillars are unexpected, utilitarian, urban, unisex, and unique. New York City in design and spirit, the teams thrive on relentless authenticity, a commitment to standing out, and inclusivity for all.
 
 
 Founded on the vision of celebrating uniqueness and being Perfect as You Are, Marc Jacobs International is committed to building an equitable and inclusive culture. We value diversity of thought, background, and experience, recognizing these as essential to the spirit of innovation and creativity. We believe that the best candidate may come from a less traditional background or meet the qualifications in different ways.
 
 
 
 Salary &amp; Benefits
 
 
 
 The compensation for this position ranges from $180,000 - $190,000 annually. The rate of pay offered will be dependent upon candidate&rsquo;s relevant skills and experience. Marc Jacobs uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward all levels of expertise, performance, and tenure.
 
 
 Marc Jacobs in partnership with LVMH, offers a comprehensive and generous employee benefits package featuring medical, dental, vision insurance, short and long-term disability coverage, employee discounts, a 401k plan with employer match and automatic employee contributions.
 
 
 
 Additional Information
 
 
 
 This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
 
 
 
 EEO STATEMENT
 
 
 
 Marc Jacobs International is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, sex, sexual orientation, gender identity, gender expression, age, veteran status, national origin, religion, disability, or any other characteristic protected by federal, state, or local law.
</div>

Director, Social Media

<div>
 
 Overview
 
 
 
 Marc Jacobs is seeking a world-class
 
 Graphic Designer
 
 to help shape and execute the visual language of the brand across marketing, digital, social, retail, CRM, and media. This role is for a designer with exquisite taste, luxury fashion literacy, and deep cultural fluency &mdash; someone who doesn&rsquo;t just design assets but builds visual meaning.
 
 
 You will operate at the intersection of fashion, art, culture, and technology, translating the brand&rsquo;s creative vision into beautifully crafted, modern, and emotionally resonant design across every consumer touchpoint.
 
 
 This is a role for someone who lives and breathes design &mdash; not just during office hours.
 
 
 This role is based in our New York City (SoHo) headquarters.
 
 
 
 Responsibilities
 
 
 
 
 Brand &amp; Campaign Design
 
 
 
 <ul>
 <li>
 Design and execute creative across:
 </li>
 <ul>
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 Digital advertising
 </li>
 <li>
 Emails / CRM
 </li>
 <li>
 Social media
 </li>
 <li>
 Web and e-commerce
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 Retail graphics
 </li>
 <li>
 Presentations and brand decks
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 </ul>
 <li>
 Support seasonal campaigns, drops, collaborations, and cultural moments
 </li>
 <li>
 Translate high-level creative direction into precise, elevated design systems
 </li>
 <li>
 Maintain and evolve the brand&rsquo;s graphic design language, typography, and layout standards
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 </ul>
 
 Hands-On Creative Execution
 
 
 
 <ul>
 <li>
 Own layout, typography, composition, and visual hierarchy
 </li>
 <li>
 Build modular design systems for scale across channels
 </li>
 <li>
 Ensure consistency of brand codes while allowing for creative expression
 </li>
 <li>
 Work fluidly across fast-turn projects and long-lead campaign work
 
 
 </li>
 </ul>
 
 Culture, Art &amp; Visual Research
 
 
 
 <ul>
 <li>
 Constantly source inspiration from:
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 <ul>
 <li>
 Fashion
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 <li>
 Contemporary art
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 <li>
 Photography
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 Music
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 Film
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 Street culture
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 Digital subcultures
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 </ul>
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 Bring fresh references and unexpected visual ideas into the brand
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 <li>
 Stay deeply connected to the global creative and design community
 </li>
 </ul>
 
 AI &amp; Next-Generation Creative Tools
 
 
 
 <ul>
 <li>
 Use AI tools for:
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 <ul>
 <li>
 Concept exploration
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 Image generation
 </li>
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 Iteration and ideation
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 <li>
 Workflow acceleration
 </li>
 </ul>
 <li>
 Understand how to combine human taste + machine intelligence without compromising craft
 </li>
 </ul>
 
 Collaboration &amp; Partnership
 
 
 
 <ul>
 <li>
 Work closely with:
 </li>
 <ul>
 <li>
 Marketing
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 <li>
 Art Direction / Creative Direction
 </li>
 <li>
 Social &amp; Content
 </li>
 <li>
 E-commerce
 </li>
 <li>
 Merchandising
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 <li>
 Retail
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 </ul>
 <li>
 Be an active, vocal, and generous collaborator
 </li>
 <li>
 Receive and give feedback with clarity, rigor, and openness
 </li>
 </ul>
 
 QUALIFICATIONS
 
 
 
 <ul>
 <li>
 4&ndash;8+ years of professional graphic design experience
 </li>
 <li>
 Background in luxury fashion, premium lifestyle, or cultural brands
 </li>
 <li>
 Expert-level fluency in:
 </li>
 <ul>
 <li>
 Adobe Creative Suite (Illustrator, Photoshop, InDesign)
 </li>
 <li>
 Figma (or equivalent digital layout tools)
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 </ul>
 <li>
 Strong understanding of:
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 <ul>
 <li>
 Digital-first design
 </li>
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 E-commerce visuals
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 Social-native formats
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 </ul>
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 Working knowledge of:
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 <ul>
 <li>
 AI-powered creative tools (image, layout, ideation)
 </li>
 </ul>
 <li>
 A portfolio that demonstrates:
 </li>
 <ul>
 <li>
 Elevated taste
 </li>
 <li>
 Fashion authority
 </li>
 <li>
 Conceptual thinking
 </li>
 <li>
 Impeccable craft
 </li>
 <li>
 Cultural relevance
 </li>
 </ul>
 </ul>
 
 ABOUT MARC
 
 
 
 Marc Jacobs is a leading force in fashion, known for pioneering designs and an irreverent spirit that celebrates the everyday and the extraordinary. The brand continues to make its Marc: staying rebellious, unpredictable, and original. The core brand pillars are unexpected, utilitarian, urban, unisex, and unique. New York City in design and spirit, the teams thrive on relentless authenticity, a commitment to standing out, and inclusivity for all.
 
 
 Founded on the vision of celebrating uniqueness and being Perfect as You Are, Marc Jacobs International is committed to building an equitable and inclusive culture. We value diversity of thought, background, and experience, recognizing these as essential to the spirit of innovation and creativity. We believe that the best candidate may come from a less traditional background or meet the qualifications in different ways.
 
 
 
 Salary &amp; Benefits
 
 
 
 The compensation for this position ranges from $65,000 - $75,000 annually. The rate of pay offered will be dependent upon candidate&rsquo;s relevant skills and experience. Marc Jacobs uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward all levels of expertise, performance, and tenure.
 
 
 Marc Jacobs in partnership with LVMH, offers a comprehensive and generous employee benefits package featuring medical, dental, vision insurance, short and long-term disability coverage, employee discounts, a 401k plan with employer match and automatic employee contributions.
 
 
 
 Additional Information
 
 
 
 This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
 
 
 
 EEO STATEMENT
 
 
 
 Marc Jacobs International is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, sex, sexual orientation, gender identity, gender expression, age, veteran status, national origin, religion, disability, or any other characteristic protected by federal, state, or local law.
</div>

Graphic Design - Creative Services

Tightly

<div>
 
 
 About Tightly
 
 
 
 
 Tightly is the modern retail operating system that helps brands sell smarter and with confidence.
 
 We bring together smart replenishment, purchase order automation, and supplier &amp; 3PL sync into a unified workflow&mdash;so e-commerce and multichannel teams can eliminate stockouts, reduce excess inventory, and protect cash flow. Tightly powers inventory operations for more than 100 leading retail and e-commerce brands &mdash; and we&rsquo;re expanding fast. As our customer base grows and our footprint in the enterprise market deepens, we&rsquo;re building the team that will define how Tightly shows up across every touchpoint. We care about building thoughtfully, communicating openly, and creating an environment where ideas are welcomed and people feel empowered to contribute.
 
 
 
 
 
 
 The Role
 
 
 
 We&rsquo;re hiring a
 
 Brand Design Lead
 
 to join the Marketing team and drive the visual execution of our go-to-market initiatives. You&rsquo;ll work closely with marketing leadership to translate strategy, positioning, and campaign goals into high-performing creative across paid channels, social media, website, email, and sales enablement. This role operates within a fast-paced, high-output environment. Campaigns move quickly, priorities shift, and clarity is essential. We&rsquo;re looking for someone ambitious and motivated by momentum &mdash; a designer who can manage multiple workstreams efficiently while maintaining a high standard of craft. As the team continues to grow, there is meaningful opportunity to expand your scope and impact within the function. This is not a production-only role. You will be expected to engage thoughtfully with briefs, contribute ideas, and execute work from concept through final delivery. We&rsquo;re looking for someone who understands that great design isn&rsquo;t decoration; it&rsquo;s communication. It should be clear, intentional, and effective.
 
 
 
 
 
 
 Core Responsibilities
 
 
 <ul>
 <li>
 
 End-to-End Campaign Execution:
 
 From scoping out an initial brief to building concepts and executing visuals for integrated marketing campaigns across social, email, web, and performance channels.
 </li>
 <li>
 
 Brand Evolution:
 
 Actively refine and scale our brand guidelines so they hold up under rapid execution. Build systems that allow marketing to move quickly without compromising brand integrity.
 </li>
 <li>
 
 Production Excellence:
 
 Manage the end-to-end design process, from initial brainstorming and moodboarding to final asset delivery and QA.
 </li>
 </ul>
 
 
 
 
 
 What You&rsquo;ll Need
 
 
 <ul>
 <li>
 
 Experience:
 
 2-5 years of experience in a marketing design role, within a B2B, SaaS environment
 </li>
 <li>
 
 Portfolio:
 
 A strong portfolio demonstrating sophisticated typography, layout, color theory, and&mdash;most importantly&mdash;strategic thinking behind the visuals
 </li>
 <li>
 
 Communicate complexity with clarity:
 
 Demonstrate an ability to break down a complex product into clear and simple visual storytelling
 </li>
 <li>
 
 Tech Stack:
 
 Mastery of
 
 Figma
 
 and
 
 Adobe Creative Suite
 
 (Photoshop, Illustrator, InDesign). Comfortable with Canva for social media collaboration. Experience with motion (After Effects) or web builders (Webflow/Framer) is a significant plus
 </li>
 <li>
 
 Product Intuition:
 
 A deep understanding of how to translate complex technical product features into relatable, human-centric visual stories
 </li>
 <li>
 
 Systems Thinking:
 
 Ability to build and maintain design libraries and templates that empower the wider marketing team to move fast without breaking the brand
 </li>
 </ul>
 
 
 
 
 
 How to Apply
 
 
 
 Send us your CV and share your portfolio (required) highlighting your best work. Please make sure you include any required passwords for accessing your portfolio along with your CV.
 
 
 
</div>

Brand Design Lead

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