account manager - mena affiliates, automated marketing

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account manager - entertainment Jobs in Cairo

account manager - entertainment

account manager - mena affiliates, automated marketing Jobs in Cairo

account manager - regional

account manager e commerce

The Voow!

<div>
 
 
 Company Description
 
 
 
 The Voow, based in Cairo, Egypt, is a trusted Amazon growth partner renowned across the MENA region. The company specializes in managing all aspects of clients' Amazon presence, from listings to ad campaigns, ensuring optimized growth and compliance for businesses. Adhering to a practical and data-driven approach, The Voow offers transparent performance insights and personalized partnerships with clear accountability. They support a variety of sellers and vendors across major categories and aim to simplify Amazon operations while enabling growth and success. The Voow commits to taking the stress out of Amazon management, so clients can focus on their core products.
 
 
 
 
 
 We are seeking a results-driven Account Manager &ndash; E-Commerce with strong sales, acquisition, pitching, and Amazon Ads expertise. This role combines new client acquisition and deal closing with end-to-end account management and advertising ownership across Amazon and Noon marketplaces. You will own the full client lifecycle, from prospecting and pitching to managing, optimizing, retaining, and scaling client accounts globally.
 
 
 
 
 
 - Key Responsibilities:
 
 
 
 
 
 1-Sales, Acquisition &amp; Pitching:
 
 
 Proactively identify, approach, and acquire new e-commerce sellers across global markets.
 
 
 Pitch The Voow&rsquo;s Amazon, Noon, and Amazon Ads services, presenting customized growth and advertising strategies.
 
 
 Own the full sales cycle: lead qualification, discovery calls, proposals, negotiations, and deal closing.
 
 
 Build, manage, and forecast a strong sales pipeline while consistently achieving acquisition targets.
 
 
 
 
 
 2-Account Management, Growth &amp; Amazon Ads
 
 
 Act as the primary point of contact for assigned clients post-onboarding.
 
 
 Manage and scale client accounts across Amazon and Noon marketplaces.
 
 
 Own Amazon Ads strategy and execution, including Sponsored Products, Sponsored Brands, and Sponsored Display.
 
 
 Structure, optimize, and scale advertising campaigns to improve ROAS, ACOS, and revenue growth.
 
 
 Develop account-level growth roadmaps combining organic optimization and paid advertising.
 
 
 Identify and execute upselling and cross-selling opportunities, including Ads, content, expansion to new marketplaces, and additional services.
 
 
 Coordinate with internal teams (operations, content, ads, and support) to ensure strong commercial and performance outcomes.
 
 
 
 
 
 3-Performance, Reporting &amp; Optimization
 
 
 Monitor account health, marketplace KPIs, and advertising performance metrics.
 
 
 Analyse data from Amazon Seller Central, Amazon Ads Console, and Noon dashboards.
 
 
 Prepare and present performance reports, advertising insights, and business reviews to clients.
 
 
 Use data-driven insights to recommend optimizations, scaling strategies, and long-term growth initiatives.
 
 
 
 
 
 - Qualifications &amp; Experience (Mandatory)
 
 
 3&ndash;5 years of proven experience in E-commerce Account Management, Sales, or Business Development.
 
 
 Hands-on experience managing Amazon Seller/Vendor Central and Noon seller accounts (mandatory).
 
 
 Strong, practical experience managing Amazon Ads campaigns with measurable results (mandatory).
 
 
 Proven track record in client acquisition, pitching, and closing deals.
 
 
 Solid understanding of Amazon and Noon marketplace operations, algorithms, policies, and commercial models.
 
 
 Strong analytical skills with the ability to interpret performance and advertising data.
 
 
 Excellent communication, negotiation, and presentation skills.
 
 
 Ability to manage multiple global client accounts in a fast-paced agency environment.
 
 
 Fluency in English is required; Arabic is a strong advantage.
 
</div>

Account Manager – E-Commerce

Amazon

<div>
 
 Description
 
 
 
 We believe in innovating for the region by changing how our customers shop, do you? At Amazon, we are working to be the most customer-centric company on earth. We are continually evolving and a place where motivated employees thrive and where ownership and accountability lead to meaningful results. This is an opportunity to join the marketing team in Amazon MENA to launch a new and innovative business products and solutions to engage Media publishers, content creators and website owners. Amazon's marketing team is looking for a Account Manager to play an integral role in building, engaging and scaling affiliate partners across MENA.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Account manage top 100 Affiliate partners responsible for Amazon's advertising in the MENA region
 </li>
 <li>
 Plan and implement innovative affiliate marketing initiatives to drive customer acquisition and engagement
 </li>
 <li>
 Onboard and educate partners on Amazon's affiliate program and set-up best practices to improve partner effectiveness
 </li>
 <li>
 Establish communication channels to deliver a high standard of partner experience
 </li>
 <li>
 Create, maintain and present channel performance reports and conduct deep-dives to continuously improve channel scale and efficiency
 </li>
 <li>
 Act as the voice of Affiliate in understanding their needs and influence product roadmap to devise novel solutions that improve productivity and performance.
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Experience managing or working within cross-functional marketing and creative teams
 </li>
 <li>
 Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround, or experience in a fast-paced, high-tech company
 </li>
 <li>
 Bachelor's degree in marketing, economics, business or equivalent
 </li>
 <li>
 Experience with Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau
 </li>
 <li>
 Experience building and optimizing multiple, simultaneous marketing campaigns
 </li>
 <li>
 Experience in English-language communication skills, both written and verbal
 </li>
 <li>
 4+ years of marketing/ partnerships experience.
 </li>
 <li>
 Interest in the technical aspects of digital marketing
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 7+ years of work in partner management within e-commerce or technology sectors experience
 </li>
 <li>
 Experience in multi-territory campaign management
 </li>
 <li>
 Master's degree in marketing, economics, business or equivalent
 </li>
 <li>
 Knowledge of basic SQL queries
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC
 
 
 Job ID: A3161928
</div>

Account Manager - MENA Affiliates, Automated Marketing

<div>
 
 Description
 
 
 
 Shopping Experience Protection Operations (SEPO) - Customer Discovery Trust (CDT) is Amazon's comprehensive risk management framework that safeguards the marketplace ecosystem through three core pillars: selling partner account protection, content integrity, and order authenticity assurance. The team investigates and prevents marketplace abuse, handles brand infringement cases, and ensures product authenticity through multiple reporting channels. Operating worldwide, SEPO maintains product quality standards, authenticates merchandise, and supports legitimate sellers while investigating reported violations. Their mission is to establish Amazon as the world's most trusted e-commerce platform by creating a secure environment for customers, brands, and selling partners, while enabling legitimate businesses to thrive through proper verification and swift resolution of quality concerns.
 
 
 Key job responsibilities
 
 
 The Senior Manager leads a large-scale operation overseeing multiple L4 managers and their investigative teams (80+ headcount total), who evaluate seller listings and product quality on Amazon's platforms. This leadership role combines strategic oversight with hands-on team management, focusing on developing talent, maintaining high decision quality standards, and meeting service level agreements. The position requires balancing daily operational excellence with long-term strategic planning, including global project roadmapping and stakeholder collaboration. Success metrics include team performance management, bad debt minimization, and service level achievement. The role demands strong leadership abilities to translate SEPO's vision into actionable strategies, while ensuring compliance with Amazon's policies through effective staffing, conflict resolution, and corrective action implementation
 
 
 A day in the life
 
 
 
 KPI Management
 
 
 
 Lead team performance monitoring
 
 
 Meet targets for decision quality, productivity, and customer experience
 
 
 Present team performance globally
 
 
 Conduct deep metric analysis
 
 
 Drive solutions
 
 
 
 People Development
 
 
 
 Guide career progression for managers and investigators
 
 
 Implement performance feedback systems
 
 
 Identify and fulfill training needs
 
 
 Create development roadmaps
 
 
 Build high-performing teams through hiring and mentoring
 
 
 
 Operations Management
 
 
 
 Process Improvement:
 
 
 Lead complex projects
 
 
 Drive business impact initiatives
 
 
 Collaborate on feature prioritization
 
 
 Ensure timely project delivery
 
 
 Enable team success in improvements
 
 
 
 Stakeholder Management
 
 
 
 Coordinate with internal stakeholders
 
 
 Maintain relationships with support functions
 
 
 Monitor industry fraud trends
 
 
 Lead fraud prevention initiatives
 
 
 Position Amazon ahead of emerging threats
 
 
 
 Core Success Metrics
 
 
 
 Quality metrics achievement
 
 
 Team productivity levels
 
 
 Customer experience scores
 
 
 Project delivery timelines
 
 
 Talent development outcomes
 
 
 Fraud prevention effectiveness
 
 
 This role combines strategic leadership, people management, operational excellence, and fraud prevention expertise.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Current L5/Acting L5 with 2+ years of team management experience
 </li>
 <li>
 2+ years of operational and/or retail management experience
 </li>
 <li>
 Experience using data to influence business decisions
 </li>
 <li>
 Experience as a manager of managers
 </li>
 <li>
 Experience across the domain of risk management &amp; compliance operations
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Knowledge of Microsoft Office products and applications (esp. MS Excel, Word) at an advanced level
 </li>
 <li>
 Experience in operational excellence using six sigma methodologies
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC - G32
 
 
 Job ID: A3161978
</div>

Investigation Manager (1 year project)

Namshi.com

<div>
 
 
 About namshi
 
 
 
 Namshi is the Middle East's largest online fashion shopping hub for women, men, and kids. Since 2011, we have grown to offer an extensive selection of leading brands.
 
 
 
 
 
 We're on a mission to deliver the wardrobe for the region&rsquo;s change. To ignite a new generation of personal expression through style. We are dynamic, bold, fun, and rebellious, just like the wave of change in our new generation. Everyone has style, and we&rsquo;re promoting individualism.
 
 
 
 
 
 We encourage every person to be who they are, express it and live it to the max. Through style, to highlight our offering and emphasize our fashion.
 
 
 
 
 
 Namshi is part of the noon Group.
 
 
 
 
 
 
 What you&rsquo;ll do:
 
 
 
 
 
 
 The Account Manager will be an integral part of the Commercial team. They will own their category from the business development side to the growth side. They will be executing key strategic plans through building and maintaining relationships, exploring innovative ways to grow the category, and delivering an exceptional customer experience.
 
 
 
 
 <ul>
 <li>
 Manage MP strategic sellers to build their business on Namshi from acquiring selection, content creation, Inventory management to orders fulfillment.
 </li>
 <li>
 Onboarding new brands that fit the Namshi aesthetics
 </li>
 <li>
 Analyze customer data and make recommendations in order to maximize the potential of the opportunity
 </li>
 <li>
 Achieve targeted growth of both the quantity and quality of selection, seller performance, and sales
 </li>
 <li>
 Understand the e-commerce industry and competitive environment including knowledge of competitive product offering
 </li>
 <li>
 Engage with sellers to understand their needs and fit with the Namshi product set.
 </li>
 <li>
 Assist internal partner to drive change, remove roadblocks, and accomplish daily
 </li>
 <li>
 Work closely with internal stakeholders and cross-functional teams (Content, Marketing, Order management, and Warehouse) to facilitate seller/account&rsquo;s growth
 </li>
 <li>
 Account Manager should be responsibile to communicate Namshi upcoming promotions
 </li>
 </ul>
 
 
 
 
 
 What you&rsquo;ll need:
 
 
 <ul>
 <li>
 Bachelors in Business Administration or a related field
 </li>
 <li>
 Experience in the on-demand services industry is preferred
 </li>
 <li>
 Experience in the ecommerce industry is mandatory
 </li>
 <li>
 Minimum 3 years of relevant experience
 </li>
 <li>
 Proficiency in SQL
 </li>
 <li>
 Strong problem solving, communication and team skills
 </li>
 <li>
 Excellent analytical skills and problem-solving capabilities
 </li>
 <li>
 Entrepreneurial and go getter spirit
 </li>
 <li>
 Ability to work in a fast-paced environment
 </li>
 </ul>
 
 
 
 
 Who will excel?
 
 <ul>
 <li>
 We&rsquo;re looking for people with high standards, who understand that hard work matters.
 </li>
 <li>
 You need to be relentlessly resourceful and operate with a deep bias for action.
 </li>
 <li>
 We need people with the courage to be fiercely original.
 </li>
 </ul>
 
 
</div>

Account Manager, Home

<div>
 
 Description
 
 
 
 Amazon, one the world&rsquo;s leaders in e-commerce, is expanding its Retail business and looking for a smart and ambitious Associate Vendor Manager based in Cairo to enable new collaborations with vendors aiming at integrating their product portfolio into the Amazon.eg stores. Come and experience a company that reinvents itself every day and immerse yourself in an environment that is fast-paced, expanding and continuously inventing new efficiencies to offer great opportunities for our customers and for you!
 
 
 Operating in a fast-moving and often ambiguous environment you will have full responsibility for achieving business objectives. You will need to engage in projects that will drive business growth and help shape the future of Amazon Retail in Egypt. We expect that you can work autonomously, think both strategically and tactically, and take full control and responsibility for achieving your goals.
 
 
 Amazon is looking for a talented Associate Vendor Manager to join the Retail Vendor Recruitment (RVR) organization. As part of the retail organization, the candidate will help to negotiate, recruit and be in charge of on-boarding new vendors. Targeting the most relevant selection for our customers, you will aim at recruiting new vendors and make their selection available on the website. In close coordination with retail teams, you will drive new vendors through all the on-boarding phases, up to their first units shipped.
 
 
 What is the role?
 
 
 Your Objectives Will Be To Build The Best Possible Selection For Our Customers With The Development Of Partnerships With New Vendors. Your Job Will Consist Of Prospecting, Assessing, Negotiating, Recruiting And Integrating Vendors For Amazon Marketplaces. In Your Day-to-day Job, You Will Be Will Be Working On Multiple Prospects Including
 
 
 <ul>
 <li>
 Identify, prospect and reach out to new vendors, analyze their potential for Amazon. You will lead first steps, by cold-calling potential partners or attending commercial events and trade fairs, and confidently explaining advantages and benefits of partnering with Amazon
 </li>
 <li>
 Be a business consultant to new vendors and provide insights and advice for them, being able to deal with different business profiles and sectors. Help new vendors to integrate their catalogue data into Amazon store, master Amazon&rsquo;s internal tools and train vendors on how to use these tools.
 </li>
 <li>
 Be an ambassador of Amazon for the vendors, developing deep knowledge of their needs and success drivers
 </li>
 <li>
 Plan, conduct, deliver and report analyses to understand the performance of recruited vendors
 </li>
 <li>
 Help to develop and improve recruiting and on-boarding processes, assist in removing any technical blockers and identifying technical improvement areas.
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 1+ years of account management, project or program management or buying experience
 </li>
 <li>
 Bachelor's degree
 </li>
 <li>
 Experience using Excel and other business analytic tools
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience with software and editing tools (including HTML, Excel and SQL)
 </li>
 <li>
 Experience in online retail
 </li>
 <li>
 Experience using analytical specific tools such as Google Analytics, SQL or HTML
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC
 
 
 Job ID: A3168411
</div>

Associate Vendor Manager, RVR, Mass Vendor Relations

Keys Recruiters

<div>
 
 Our Mission At Common Project, we&rsquo;re the No.1 wholesaler and e-commerce player for sportswear in Africa. Known for delivering top-quality, authentic products, we&rsquo;re on a mission to redefine the sportswear market with our e-commerce platform,
 
 MOJAA
 
 . Operating across 6 African countries, our dynamic team is based in Dubai, Casablanca, and Cairo. This is an exciting opportunity to be part of a high-growth, dynamic company at the forefront of the African e-commerce landscape. The Role As Operations Specialist for
 
 Morocco &amp; Nigeria
 
 , you will act as a strategic right-hand to our Ops department, ensuring day-to-day operational excellence in two key markets. You'll manage customer service teams, ensure smooth coordination with logistics, and lead process improvements to support our growth. This is a hands-on role, ideal for someone who&rsquo;s operationally sharp, detail-oriented, and excited to help scale a high-growth e-commerce business across multiple countries.
 
 
 
 
 
 
 Your Profile
 
 
 
 &bull; Minimum 2-3 years of experience in an e-commerce environment, ideally within a leading online retailer, marketplace, or digital brand.
 
 
 &bull; Strong knowledge of Shopify, and familiarity with order flows, product catalogs, and returns handling.
 
 
 &bull; Clear understanding of e-commerce processes: logistics, customer support, stock flows, COD handling.
 
 
 &bull; Detail-oriented with strong analytical skills to track product performance and optimize decision-making.
 
 
 &bull; Ability to work independently while collaborating across multiple teams.
 
 
 &bull; Fluent in French &amp; English. Your Mission
 
 
 &bull; Oversee and optimize daily operations for both markets (orders, delivery, customer care, returns). &bull; Manage and support customer service teams, monitor ticket flows, response quality, and training needs.
 
 
 &bull; Coordinate with logistics partners for last-mile delivery, shipment tracking, escalations, and stock movements.
 
 
 &bull; Handle special cases: size exchanges, return requests, delivery issues, etc.
 
 
 &bull; Work with the Head of Ops to analyse bottlenecks, propose improvements, and help implement better tools and flows.
 
 
 &bull; Ensure alignment across internal teams: Tech, Marketing, Product, Importation, and fulfilment.
 
 
 &bull; Track and follow up on new shipments, replenishments, and stock availability in Shopify.
 
 
 
 
 
 
 What we offer
 
 
 
 &bull; A key role in a pan-African e-commerce company in full expansion.
 
 
 &bull; Ownership and room to execute and improve critical daily operations.
 
 
 &bull; A dynamic, entrepreneurial environment with high exposure to leadership.
 
 
 &bull; Cross-country impact on two strategic markets.
 
 
 &bull; A modern, collaborative culture and ambitious team.
 
</div>

Operations Manager

Imdad

<div>
 
 We are seeking a motivated and experienced Client Success professional with the ability to manage customer needs online, particularly in E-Commerce support, order processing, interdepartmental coordination, and driving online store sales. The ideal candidate will be highly organized, customer-focused, and capable of balancing e-commerce responsibilities with the administrative support necessary to ensure smooth day-to-day operations.
 
 
 
 
 Job Responsibilities:
 
 
 <ul>
 <li>
 Oversee daily e-store operations, including product listings, pricing, inventory, and order management.
 </li>
 <li>
 Recommend and execute strategies to increase sales and enhance customer experience and e-store sales.
 </li>
 <li>
 Track stock levels and collaborate with supply chain and warehouse teams.
 </li>
 <li>
 Lead customer service operations, ensuring efficient order processing, timely responses, and resolution of escalated issues.
 </li>
 <li>
 Manage order processing, payments, and on-time deliveries.
 </li>
 <li>
 Handle customer inquiries across multiple channels (email, chat, phone, social media).
 </li>
 <li>
 Collaborate with logistics and marketing teams to ensure seamless service delivery.
 </li>
 <li>
 Carry out administrative tasks such as scheduling meetings, managing correspondence, maintaining records, and preparing reports.
 </li>
 
 
 </ul>
 
 Requirements
 
 
 
 
 
 Minimum Qualifications:
 
 
 <ul>
 <li>
 Bachelor's degree in business administration or equivalent.
 </li>
 <li>
 Minimum of 2 years' experience in Client Success, with a focus on e-commerce, online customer support, and order processing.
 </li>
 <li>
 Strong customer service background with proven experience in remote client communication.
 </li>
 <li>
 Proficient in MS Office Suite and familiar with e-commerce platforms such as Shopify, WooCommerce, Magento, or similar.
 </li>
 <li>
 Excellent organizational, multitasking, and communication skills.
 </li>
 <li>
 Ability to perform under pressure and manage multiple responsibilities effectively.
 </li>
 
 </ul>
 
 &nbsp;
 
 Required Skills:
 
 
 <ul>
 <li>
 Active listening.
 </li>
 <li>
 Excellent follow-up and short-hand typing skills.
 </li>
 <li>
 Time Management skills.
 </li>
 <li>
 Very good communication skills (oral &amp; written), and ability to work well in a team.
 </li>
 <li>
 Patient, friendly, tactful and well presented.
 </li>
 <li>
 Good computer skills (MS. Office, Excel).
 </li>
 <li>
 Excellent Arabic and English skills (Written &amp; spoken).
 </li>
 </ul>
</div>

Client Success Specialist - Cairo - Egypt

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