account service representative (call center) - outbound part-time

accountability specialist pt(12am-8am sat & sun every other weekend)

1:1 early literacy interventionist 2026 school year (part-time) -hazelwood elementary

account service representative (call center) - outbound part-time Jobs in Baltimore

accountability specialist pt(12am-8am sat & sun every other weekend) Jobs in Baltimore

cashier part time

part sales manager – part time Jobs in Baltimore

part sales manager – part time

account service representative call center outbound part time

Municipal Employees Credit Union of Baltimore, Inc.

<div><p><b>***THIS IS A PART TIME POSITION, ONLY APPLY IF INTERESTED IN WORKING PART TIME***</b></p>
<p><b>***THIS POSITION IS NOT REMOTE***</b></p>
<p><b>Location: One South St, Baltimore, MD 21202</b></p>
<p></p><p><b>COMPANY SUMMARY</b></p>
<p>MECU is a not-for-profit financial institution committed to helping its members and community by offering high-quality financial products and services.</p>
<p>MECU&rsquo;s success in empowering our members to improve their financial well-being and live better dates back to 1936. We seek service-oriented professionals that will be champions for our members, treat everyone with respect find ways to assist our members/co-workers and help our community be a better place to live.</p>
<p><b>WE NEVER COMPROMISE THE MEMBER EXPERIENCE </b>- our goal is to provide the absolute best member experience in all interactions and is the number one factor that we use to differentiate ourselves from our competition.</p>
<p><b>Schedule A:
</b></p><p>Mon: 10am-3pm |Tues<i>: </i>10am-3pm |Weds: 10am-3pm | Thur: 1pm-5pm | Fri: 10am-3pm | Sat: 10am-1pm (Alternating Saturdays)</p>
<p><b>Schedule B:
</b></p><p>Mon: 9am-2pm |Tues<i>:</i>1pm-5pm | Weds: 9am-2pm | Thur: 1pm-5pm | Fri: 9am-2pm | Sat: 10am-1pm (Alternating Saturdays)</p>
<p></p><p><b>RESPONSIBILITIES:</b></p>
<p>Under general supervision projecting a professional company image through telephone interactions with members. Performs outbound calling efforts and provides quality service to existing members by phone. The quality service provided will be accurate, efficient, and professional to consistently &quot;delight&quot; the member. Ability to survey and educate members. In addition to cross-selling available products based on the needs of the member, be able to investigate and resolve concerns pertaining to account status, products and services. Must demonstrate excellent phone and communication skills.</p>
<p><b>QUALIFICATIONS:</b></p>
<ul><li>Minimum H.S. diploma, 18 months call center experience strongly preferred and 1-yr customer service experience required</li>
<li>Exceptional customer service and interpersonal phone etiquette skills</li>
<li>Strong computer application skills</li>
<li>Strong oral/written communication skills</li>
<li>Must be results oriented</li>
<li>Quick learner and motivated to be a consistent performer</li>
<li>Attendance and punctuality are a must</li>
</ul>
<p><b>COMPENSATION</b></p>
<p>Salary Range per hour, depending on experience and qualifications</p>
<ul><li>Account Services Representative Outbound (Part-Time) - $16.00 - $19.61</li>
</ul>
<p><b>BENEFITS AT MECU CREDIT UNION</b></p>
<p>At MECU, we prioritize the well-being and growth of our employees by offering a comprehensive benefits package that includes but not limited to:</p>
<ul><li>Medical, Dental, and Vision Coverage: Plans are available for both employees and their families to ensure comprehensive health coverage.</li>
<li>401(k) Plan with Employer Match: Secure your financial future with our competitive 401(k) plan, including an employer match to help you save more for retirement.</li>
<li>Company-Paid Insurance: We provide company-paid short-term disability, long-term disability, and life insurance to give you peace of mind.</li>
<li>Tuition Assistance: Continue your education and professional development with our tuition assistance program.</li>
<li>Employee Assistance Program (EAP): Access confidential support for personal and professional challenges through our EAP.</li>
<li>Parking Discounts: Enjoy discounted parking to make commuting easier.</li>
<li>Long-Term Care Insurance: Prepare for the future with long-term care coverage options.</li>
<li>Time Off: Take advantage of annual, sick leave, sick and safe leave to recharge and maintain a healthy work-life balance.</li>
</ul>
<p>Join MECU and enjoy benefits that truly support you and your family.</p>
<p><b>PHYSICAL DEMANDS</b></p>
<p>While performing the duties of this position, the successful candidate is regularly required to sit; use hands and fingers to handle objects, tools, keyboards or controls; talk and hear. The employee is occasionally required to stand, walk, reach with hands and arms and stoop or kneel. Must regularly lift and/or move files and equipment up to 15 pounds and occasionally lift/move up to 25 pound objects. Specific vision characteristics required by this position include close vision, adjust focus, and view a computer screen for extended periods of time.</p>
<p>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p>
<p><b><i>MECU of Baltimore, Inc. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.</i></b></p>
<p><b><i>MECU conducts credit, bond and background checks and is an Equal Opportunity Employer.</i></b></p></div>

Account Service Representative (Call Center) - Outbound Part-Time

1-800 Radiator &A/C

<p>Cummins / 1-800-Radiator is looking for enthusiastic people who are driven to succeed, enjoy working with people and have exceptional customer service skills. Come join our team as a Parts Counter / Customer Service Representative (CSR) in our Baltimore warehouse and <b>earn a portion of your sales in commissions in addition to your normal pay.</b> We reward hard work and offer rapid pay advancement for great performance.</p><p>We offer comprehensive benefits, flexible hours, casual attire and will train you! You have a great opportunity to start at the ground floor, and work your way up or come in with experience if you have it. We are just looking for great people to join our team!</p><p><b>IDEAL CANDIDATE:</b></p><ul><li>Driven to make sales and provide high level of customer service</li><li>Some experience or knowledge of truck and auto parts</li><li>Pro-active mindset with ability to multi-task in fast paced environment</li><li>Superior communication and phone skills</li><li>Excellent attention to detail</li><li>Good computer skills and able to learn and adapt to systems and processes</li><li>Great team player</li><li>Patience, composure and a friendly personality</li></ul><p><b>RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:</b></p><ul><li>Answer 50-100 inbound calls per day from customers looking for price, availability and delivery information on automotive parts.</li><li>Provide friendly customer service to wholesale and retail customers.</li><li>Generate new and repeat sales by providing product and technical information in a timely manner to customers.</li><li>Find out what the customer needs and recommend specific products and solutions.</li><li>Accurately process customer orders.</li><li>Proactively recommend items needed by customers to increase sales and customer satisfaction.</li><li>Problem solve and assist customers in facilitating deliveries and minimize freight costs.</li><li>Manage time effectively, meet personal goals and work effectively with all teams members.</li><li>Overtime may be available</li></ul><p><b>QUALIFICATIONS:</b></p><ul><li>Excellent telephone and listening skills</li><li>Previous sales/call center experience preferred</li><li>Multi-tasking, resolving conflict, and stress tolerance</li><li>Ability to achieve goals on a daily basis</li><li>Positive attitude and willingness to learn</li><li>Proficient with computers and Microsoft Office</li><li>Great work ethic and self-motivated</li><li>Willingness to work in casual warehouse environment</li></ul><p><i><b>Bilingual Spanish speaking a plus!</b></i></p><p>Cummins/1-800-Radiator &amp; A/C is a rapidly growing company in the auto parts sector. Cummins Radiator has been in business since 1911, has been a part of 1-800-Radiator &amp; A/C since 2006, and has had significant sales growth each year. Visit us at: www.cumminsradiator.com and www.1800radiator.com. We are a locally owned company but part of a large national network. This combination allows us to excel at what we do and we have been growing rapidly over the last 10 years. We currently have 6 warehouses located in Maryland, Pennsylvania and Delaware.</p><p>We are looking for people who enjoy a fast-paced work environment and want to help us continue to grow!</p><p>Job Type: Full-time</p><p>Pay: $18.00 - $23.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Application Question(s):</p><ul><li>Are you available to work two Saturdays per month from 8a-2p?</li></ul><p>Experience:</p><ul><li>Customer service: 1 year (Preferred)</li></ul><p>Language:</p><ul><li>Spanish (Required)</li></ul><p>Work Location: In person</p>

Parts Counter / Customer Service Rep

Bioliance

Sales Representative (1-2 years of pharmaceutical sales experience, with strong clinical knowledge)
<br><br>
<b>Job Title:</b> Pharmaceutical Sales Representative
<br><b>Location:</b> Baltimore, MD
<br><b>Type:</b> Full-Time
<br><br>
About the Role
<br><br>
Aytu Biopharma, a Specialty Pharmaceutical organization, has an immediate need for a motivated and enthusiastic Sales Representative to join their dynamic team. The ideal candidate will have 1-2 years of Pharmaceutical sales experience and be based in or around the territory. You will focus on building strong customer relationships, driving product adoption, and achieving sales goals within the designated territory. This role offers a fantastic opportunity to grow your career in pharmaceutical sales with a supportive and collaborative team.
<br><br>
Responsibilities
<br><br>
<ul>
<li>Sales Execution: Compliantly promote and sell the company's products to healthcare professionals across the designated territory.</li>
<li>Account Management: Build and maintain relationships with existing and potential, healthcare professionals, ensuring customer satisfaction and loyalty.</li>
<li>Territory Development: Identify key accounts and growth opportunities within the assigned territory.</li>
<li>Product Knowledge: Learn and effectively communicate product features, benefits, and competitive differentiators to potential customers.</li>
<li>Customer Support: Address inquiries and provide exceptional service to support long-term customer partnerships.</li>
<li>Market Awareness: Stay updated on industry trends and competitor activity to inform sales strategies.</li>
<li>Team Collaboration: Work closely with the sales and marketing teams to share insights and contribute to overall team success.</li>
</ul>
Qualifications
<br><br>
<ul>
<li>Experience: 1-2 years of pharmaceutical sales experience, with strong clinical knowledge preferred, would consider very high performers in a client-facing B2B role.</li>
<li>Education: A 4 year Bachelor's degree in Business, Marketing, Science or a related field.</li>
<li>Sales Skills: Demonstrated ability to meet sales targets and effectively engage clients.</li>
<li>Communication Skills: Strong verbal and written communication skills with a persuasive edge.</li>
<li>Organization: Ability to manage time and prioritize tasks effectively.</li>
<li>Technology: Familiarity with CRM tools and basic proficiency in Microsoft Office.</li>
<li>Location: Must be based in or around the territory, with a willingness to travel within the territory.</li>
</ul>
What We Offer
<br><br>
<ul>
<li>Competitive Compensation: Base salary with quarterly sales incentives.</li>
<li>Growth Opportunities: Career development and advancement paths within an established organization.</li>
<li>Comprehensive Benefits: Health, dental, vision insurance, and paid time off.</li>
<li>Supportive Team Environment: Collaborative culture with training and mentorship programs to ensure your success.</li>
</ul>
We are excited to meet individuals who are eager to grow in a fast-paced and rewarding sales environment!

Pharmaceutical Sales Representative - Baltimore, MD

Flywheel Digital

<div><div><h3 class="jobSectionHeader"><b>About Flywheel</b></h3>
<div>Flywheel's suite of digital commerce solutions accelerate growth across all major digital marketplaces for the world's leading brands. We give clients access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe and APAC, we offer a career with real impact, endless growth opportunities and the support you need to be the best you can be.</div></div><div><div>
<div>
<p><b>The Opportunity</b></p>
<p>
As a Content Account Manager at Flywheel, you&rsquo;ll work closely with clients and internal teams to deliver high-quality e-commerce content solutions. You will support client partnerships, help implement digital content strategies, and ensure projects are executed smoothly and effectively. This role combines hands-on project execution with collaborative account management, helping drive success for our clients.</p><br>
<p></p>
<p><b>
What You Will Do:</b></p>
<ul>
<li>Serve as a key point of contact for client accounts, developing positive business relationships and supporting the execution of content strategies that meet client goals.</li>
</ul><ul><li>Collaborate with strategists, other account managers, and client teams to coordinate the development and delivery of e-commerce content solutions, from planning through completion.</li>
</ul><ul><li>Work alongside content specialists, editors, and freelancers to ensure high-quality work and meet project milestones.</li>
</ul><ul><li>Manage multiple projects, monitor deadlines, and ensure deliverables align with client objectives. Help identify and resolve project challenges as they arise.</li>
</ul><ul><li>Contribute ideas to optimize internal processes and support ongoing improvements in content quality and project efficiency.</li>
</ul><ul><li>Help manage a network of freelance content creators, ensuring projects are matched to the right talent and maintaining Flywheel&rsquo;s standards through clear feedback and communication.</li>
</ul><ul><li>Provide regular updates, performance data, and project reports to clients, maintaining transparency and building trust.</li>
</ul><ul><li>Stay informed about trends in e-commerce, SEO, and digital content, and share relevant insights with your team.</li></ul><br>
<p></p>
<p><b>
Who You Are:</b></p>
<ul>
<li>2-4 years of relevant experience in content strategy, account management, or e-commerce, preferably in an agency or fast-paced environment.</li>
</ul><ul><li>Experience supporting client accounts and collaborating with cross-functional teams.</li>
</ul><ul><li>Strong writing, editing, and communication skills, with familiarity in AP style and digital content best practices (SEO, GEO, AEO).</li>
</ul><ul><li>Ability to help implement content strategies and contribute to achieving client results.</li>
</ul><ul><li>Team player with effective collaboration and interpersonal skills.</li>
</ul><ul><li>Excellent organizational and time-management abilities, with the capacity to manage multiple priorities and deadlines.</li>
</ul><ul><li>Understanding of e-commerce platforms and an interest in staying updated on industry trends and new technology.</li>
</ul><ul><li>Commitment to delivering great client service and building strong professional relationships.</li></ul></div><p></p><div><br>
</div>
</div><div></div><div><p>#LD-AD1</p>
</div></div><div><div>
<h3 class="jobSectionHeader"><b>Working at Flywheel</b></h3>
<div>We are proud to offer all Flywheelers a competitive rewards package and unparalleled career growth opportunities and a supportive, fun and engaging culture.</div>
<ul><li>We have office hubs across the globe where team members can go to feel productive, inspired, and connected to others - team members go into Hub Offices 3x a week</li>
<li>Competitive paid time off, including annual leave plus paid public holidays</li>
<li>Great learning and development opportunities</li>
<li>Benefits that help you live your best life</li>
<li>Parental leave and benefits</li>
<li>Volunteering opportunities</li>
<li>If you&rsquo;re looking to connect with teammates on a topic of inclusion and identity, chances are there&rsquo;s an ERG for that.</li>
<li>So you know: The hired candidate will be required to complete a background check</li>
</ul></div><h3 class="jobSectionHeader"><b>The Interview Process:</b></h3>
<div>Every role starts the same, an introductory call with someone from our Talent Acquisition team. We will be looking for company and values-fit as well as your professional experience; there may be some technical role-specific questions during this call.</div>
<div></div>
<div>Every role is different after the initial call, but you can expect to meet several people from the team 1:1 and there might be further skill assessments in the form of a Take Home Assignment/Case Study Presentation or Pair Programming/Live Coding exercise depending on the role. In your initial call, we will walk you through exactly what to expect the process to be.</div>
<h3 class="jobSectionHeader"><b>Inclusive Workforce</b></h3>
<div>
<p>Flywheel Commerce Network&rsquo;s goal is to create a culture where all individuals of all backgrounds feel comfortable in bringing their authentic selves to work. We want all people to feel included and empowered to contribute fully to our vision and goals. Flywheel Commerce Network is an Equal Opportunity Employer and participates in E-Verify. All applicants will receive fair consideration for employment. We do not discriminate based upon race, color, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.</p>
<p>
If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know at recruitment@flywheeldigital.com so that we can support you.</p>
<div>
For more information about what data we collect and how we use it, please refer to our Privacy Policy.</div>
<div></div>
<div>We leverage AI technology to streamline our hiring workflow, though all candidate decisions are made by our Talent Acquisition Team. This position is for an existing vacancy.</div>
<div></div>
</div><div><b>IMPORTANT ALERT:</b> Please beware of fraudulent job communications from individuals falsely claiming to be from Flywheel. We've identified fraudulent activity through social media and messaging services purporting to be from Flywheel requesting payments for job- and recruitment-related expenses. Flywheel never asks candidates for personal information such as bank account data or tax IDs nor payments via social media or chat-based applications. Report suspected fraud to local authorities immediately. .</div>
<div></div>
<div><div><i>Please note, we do not accept unsolicited resumes from 3rd party Recruitment Firms.</i></div>
</div>
<div></div><div>#LI-HYBRID</div></div></div><div></div>

Content Account Manager

ENT Specialty Partners

<div><p><b>About Us:</b></p><p>
ENT Specialty Partners (ESP) provides unparalleled strategic, financial, and operational support to partnering ear, nose, and throat practices. We collaborate with clinics that provide a wide range of services in otolaryngology - head and neck surgery, audiology, allergy, facial plastic surgery, pulmonology, and physical therapy. Guided by excellence, service, principles, and innovation, ESP aims to become the foremost provider of ENT services in the country. Our dynamic team prioritizes people and fosters a collaborative community of healthcare professionals delivering exceptional employee and patient care.</p><p>
</p><p><b>About the Role:</b></p><p>
The Medical Assistant plays a vital role in supporting both administrative and clinical functions to ensure efficient office operations and high-quality patient care. This position involves direct patient interaction, provider support, and accurate documentation in accordance with state regulations. Responsibilities include rooming patients, obtaining vital signs, preparing exam rooms, and assisting with routine clinical tasks to facilitate a smooth and professional healthcare experience.</p><p>
</p><p><b>What You&rsquo;ll Do:</b></p><p><i>
Clerical Duties:</i></p><ul><li>
Schedule appointments, call in prescriptions, initiate prior authorizations.</li><li>
Maintain legal, ethical, and accurate documentation.</li><li>
Support training of new staff, assist with front desk and phones as needed.</li><li>
Follow physician preferences and compliance protocols (HIPAA, OSHA, etc.).</li></ul><p>
</p><p><i>Clinical Duties:</i></p><ul><li>
Room patients and collect vital signs, medical histories, and chief complaints.</li><li>
Assist providers during examinations, procedures, and in-office treatments.</li><li>
Administer injections and perform point-of-care testing as ordered.</li><li>
Scribe during patient visits and prepare documentation for provider review in the EMR.</li><li>
Verify and prepare patient charts, ensuring labs, imaging, pathology, and referral reports are complete.</li><li>
Sterilize instruments, operate the autoclave, and maintain clean, well-stocked exam rooms and clinical supplies.</li><li>
Triage patient clinical calls and respond to EMR tasks, pharmacy coordination, and patient communications.</li><li>
Manage medication samples and inventory in compliance with clinical protocols.</li><li>
Adhere to HIPAA regulations, infection control standards, and safety procedures.</li></ul><p>
</p><p>As with any dynamic clinical setting, responsibilities may evolve to meet the changing needs of the clinic and support overall team success.</p><p><b>
Qualifications &amp; Requirements:</b></p><p>
High school diploma or GED required.</p><ul><li>
1 &ndash; 2 years of clinical experience required.</li><li>
Strong communication, organization, and time management skills.</li><li>
Ability to work independently and as part of a team.</li></ul><p><b>
Behavioral Expectations:</b></p><ul><li>
Attention to detail, adaptability, and strong interpersonal skills.</li><li>
Act as a professional representative of the practice at all times.</li></ul><p><b>
Work Environment &amp; Physical Expectations:</b></p><ul><li>
On-site, clinical office setting.</li><li>
Monday&ndash;Friday, daytime schedule; occasional after-hours meetings may be required.</li><li>
Ability to move throughout the office as needed, including frequent standing, walking, bending, and light lifting. Must possess manual dexterity for handling equipment and the ability to push, pull, and carry items as required.</li><li>
Maintain professional appearance and safe, clean workspace.</li></ul></div>

Medical Assistant

Fulton Bank

<div>Value Proposition:
<div>
Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and inclusion. We promote a digitally enabled work environment to continuously enhance the experience of our employees and customers.</div>
Overview:
<div><b>
This is a temporary, full-time position that requires the ability to work a flexible daytime schedule (no Sunday hours required). Requires the ability to float between several assigned financial centers in our Baltimore, MD market (mileage reimbursement offered for travel over and above normal commute to location closest to home address). Anticipated duration of assignment: May/June-August.</b></div><div></div><div><br>
Our Summer Teller Program is designed to provide real-world, resume-worthy work experience focused in the banking and financial services industry. This position provides the opportunity to explore a career path in banking, while gaining valuable insight into the culture and working life at Fulton. This program can lead to potential opportunities through our Internship Development and Management Trainee Programs, kickstart an entry level banking career or simply provide a great Summer opportunity for individuals who love customer service.</div><div></div><div><br>
Summer Tellers will learn directly from experienced professionals in the industry, build relationships through interaction with colleagues in other areas of the bank<b>, </b>and help us fulfill our purpose of Changing Lives for the Better in our communities.</div>
Responsibilities:
<div>
Responsible for providing an exceptional Financial Center customer experience with passion and enthusiasm while facilitating customer transactions and the referral of bank products and services. Actively promote banking solutions to enhance a customer's service experience and achieve their financial goals. Assist with operational activities and responsibilities</div><ul><li>
Assist clients with teller transactions accurately and in accordance with bank policy and procedure.</li><li>
Accountable for the referral of products and services at the Financial Center. Recognize, demonstrate, and follow through on referral opportunities. Foster relationship building conversations with customers to ensure appropriate products/services are offered and customer needs are met.</li><li>
Manage risk by maintaining compliance with applicable regulations, and Fulton policy and procedure to include operational, security and settlement procedures. Use sound judgment to identify and mitigate loss.</li><li>
Leverage practical knowledge and understanding of digital solutions and technology to support customers and solve problems.</li></ul>
Qualifications:
<div><b>
Preferred Education</b></div><div>
High School Diploma</div><div></div><div><b><br>
Required Experience</b></div><div>
6 to 12 months customer service experience.</div><div></div><div><b><br>
Preferred Experience</b></div><div>
6 to 12 months cash handling experience.</div>
 Other Duties as Assigned by Manager:
<div>
This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management.</div>
Pay Transparency:
<div>
This is a temporary job and base pay compensation will be determined based on a combination of factors including the duties of the role as well as candidate&rsquo;s knowledge, skills, depth of work experience, and relevant licenses/credentials.</div>
Benefits:
<div>
Additionally, as part of our Total Rewards program, Fulton Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; flexible spending account or health savings account depending on the medical plan chosen; dental and vision insurance; life insurance; 401(k) program with employer match and Employee Stock Purchase Plan; paid time off programs including holiday pay and paid volunteer time; disability insurance coverage and maternity and parental leave; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about your potential eligibility for these programs, please visit Benefits &amp; Wellness | Fulton Bank.</div>
EEO Statement: Fulton Bank (&ldquo;Fulton&rdquo;) is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status. Sponsorship Statement:
<div>
As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.</div></div>

Summer Teller (Multi-Site)

M&T Bank

<div><div>Overview:<br>
Specializes in our branch customer experience through sales, service and digital engagement of our Consumer and Business Banking customers. Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch. Holds customer appointments scheduled by customers and/or branch team as well as walk-in appointments to identify customer needs; refers complex customer needs to the appropriate team member/partner. Float Universal Banker will frequently travel to different branches within a designated area to assist branch staff as needed.</div><div></div><h2 class="jobSectionHeader">
Primary Responsibilities:</h2><ul><li><h2 class="jobSectionHeader"><b>
Educate customers and explain features and benefits of Consumer and Business Banking solutions; make recommendations based on the customer&rsquo;s identified needs.</b></h2></li><li>
Engage customers in a variety of ways to bank with us and provide solutions to meet their needs, encouraging and supporting the use of digital capabilities in customer interactions.</li><li>
Explain the high-level criteria used to decision loan applications.</li><li>
Complete servicing-related responsibilities specific to Consumer and Business Banking customer relationships and lead with inquiries to identify opportunities to solve for other banking needs.</li><li>
Follow the Bank&rsquo;s sales process and provide simplified, customer-focused advice and guidance.</li><li>
Proactively reach out to customers to contribute to the retention and expansion of all Consumer and Business Banking relationships.</li><li>
Adhere to established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them.</li><li>
Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to solve their banking needs.</li><li>
Introduce appropriate banking partner when servicing needs present an opportunity for a product solution.</li><li>
Assist and stay current with the Consumer and Business Banking AML (Anti-Money Laundering), BSA (Bank Secrecy Act) and KYC (Know Your Customer) processes and related activities. Identify and escalate cases of suspected fraud.</li><li>
Resolve and accurately log all customer complaints in the appropriate system.</li><li>
Review, approve and help resolve Consumer and Business Banking customer overdrafts.</li><li>
Accurately complete customer transactions.</li><li>
Complete related operational activities required by assigned branch, including documenting interactions and appointments with customers using the appropriate system.</li><li>
Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.</li><li>
Promote an environment that supports belonging and reflects the M&amp;T Bank brand.</li><li>
Maintain M&amp;T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.</li><li>
Responsible for meeting and maintaining registration requirements under the Federal SAFE Act.</li><li>
Complete other related duties as assigned.</li></ul><div></div><h2 class="jobSectionHeader">
Scope of Responsibilities:<br>
<b>The position is responsible for providing exceptional service to branch customers and resolving customer problems in a timely manner. The position is a key driver of sales and the customer experience within the branch. The position is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company&rsquo;s culture and brand. In functioning in multiple capacities within the branch, it is important for the jobholder to be adaptable to service any and all banking needs of the customer, inclusive of new account opening or loan origination, problem resolution, video conferencing and processing of transactions.</b></h2><div></div><h2 class="jobSectionHeader">
Managerial/Supervisory Responsibilities:<br>
<b>Not Applicable</b></h2><div></div><h2 class="jobSectionHeader"><b>
Education and Experience Required:</b><br>
<b>High school diploma or equivalent (GED) and a minimum of 1 year&rsquo;s proven retail sales, call center, customer service, or telesales experience</b><br>
<b>Ability to fluently communicate both verbally and in writing with bank customers in both English and the specified second language. Proficiency to be determined via an assessment.</b><br>
<b>Ability to easily travel between branches on an as needed basis</b><br>
<b>Strong verbal communication skills</b><br>
<b>Strong interpersonal skills</b><br>
<b>Ability to interact with varying customers (consumer to small business)</b><br>
<b>Ability to effectively handle difficult customer conversations</b><br>
<b>Well-organized</b><br>
<b>Proven time management skills</b><br>
<b>Proven prioritization skills</b><br>
<b>Ability to work under critical time constraints in a team environment</b><br>
<b>Proficiency with internet user-level technology</b></h2><div></div><h2 class="jobSectionHeader">
Education and Experience Preferred:<br>
<b>Bilingual based on branch needs</b><br>
<b>Proven referral and/or sales ability</b></h2><div>
Physical Requirements:<br>
Ability to stand for long periods of time<br>
Prolonged use of hands and fingers<br>
Ability to lift light to heavy objects weighting 5 lbs. to 30 lbs.<br>
Ability to read fine print<br>
Ability to interact with customers in an open face-to-face work environment</div><div></div>
M&amp;T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.55 - $34.25 Hourly (USD). The successful candidate&rsquo;s particular combination of knowledge, skills, and experience will inform their specific compensation.<div></div><div><b>
Location</b></div>
Baltimore, Maryland, United States of America</div>

Floating Bilingual (Spanish) Universal Banker - Downtown Baltimore MD

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