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account manager – e-commerce

account specialist iii hub delivery

Amazon

<div>
 
 Description
 
 
 
 Are you passionate about operations excellence and ready to make an impact in Amazon's fast-growing delivery network? As an Account Specialist III for our Hub program, you'll play a crucial role in supporting the daily management of operational duties across multiple workstreams. Working with stakeholders at various levels, you'll leverage your analytical skills to identify improvements, monitor key metrics, and ensure smooth delivery operations.
 
 
 This position requires someone who thrives in a complex environment, can seamlessly transition between implementation and communication, and is committed to continuously raising the bar on quality. You'll be supervising logistics teams, partnering with delivery service providers, and driving operational excellence across our Hub network that's rapidly expanding globally.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Supervise dispatch operations and monitor on-road shipments, ensuring timely delivery while maintaining operational excellence across the Hub network
 </li>
 <li>
 Analyze store performance metrics, leveraging mapping tools to optimize distribution of active stores and improve the delivery process
 </li>
 <li>
 Manage key operational metrics including cost monitoring of supply runs and capacity management for effective volume balancing
 </li>
 <li>
 Partner with field team members and station stakeholders to identify and implement continuous improvement opportunities that enhance the customer experience
 </li>
 <li>
 Support delivery service providers by monitoring coordinator and associate performance, providing coaching, and setting clear expectations to raise the bar on quality deliverables
 
 
 </li>
 </ul>
 A day in the life
 
 
 Your day begins with reviewing performance metrics from the previous day's operations, identifying any areas needing immediate attention. You'll participate in morning huddles with station stakeholders where you present program quality metrics and collaborate on solutions to operational challenges. Throughout the day, you'll supervise dispatch operations, monitor on-road shipments, and work closely with delivery associates to ensure smooth execution. You'll also analyze data to identify improvement opportunities, balance delivery capacity, and provide crucial support to our delivery partners when unexpected challenges arise.
 
 
 
 About The Team
 
 
 
 The Hub program is part of Amazon's fast growing and always evolving delivery program. We partner with customer-focused small business owners who deliver to Amazon customers in some of the most complex last mile scenarios. Our team is building the Hub network in UAE, Egypt, Japan, Mexico, Spain and the US, while planning for global expansion. We're passionate about innovation and creating solutions that enhance the delivery experience. By joining our team, you'll be part of shaping the future of Amazon's delivery network during an exciting period of global growth and transformation.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Experience in an operational role
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience in logistics
 </li>
 <li>
 Experience in e-commerce, retail or advertising
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC
 
 
 Job ID: A3182163
</div>

Account Specialist III, Hub Delivery

Bosta

<div>
 
 About Bosta:
 
 
 
 Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.
 
 
 We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
 
 
 
 Job Role :
 
 
 
 To manage and follow up on all hub-related communications, ensuring issues are resolved efficiently between Customer Service, Account Managers, and Operations teams. The role focuses on problem-solving, SLA compliance, and maintaining smooth coordination across departments.
 
 
 
 Job Code :
 
 
 
 New 2026OPER-239
 
 
 
 Job Qualifications:
 
 
 
 <ul>
 <li>
 1. Receive the new pickups closed in bosta flyers
 </li>
 <li>
 2. Ensure that the tracking number was written correctly on the flyer with the marker by the couriers.
 </li>
 <li>
 3. Receive the shipments(new pickups) on the system and add the tracking numbers on the &ldquo;Receiving Pickups&rdquo; sheet
 </li>
 <li>
 4. Arrange day-to-day dispatch of the shipments and sort shipments based on delivery addresses
 </li>
 <li>
 5. Add the cash collection and Refund shipments to the courier&rsquo;s routes. Send the routes directly to the stars&rsquo; App
 </li>
 <li>
 6. Receive the undelivered shipments on the system and the productivity sheet as well
 </li>
 <li>
 7. Get the receiver&rsquo;s signature and IDs# on delivered shipments with Zero Cod
 </li>
 <li>
 8. Get hard copies of returned shipments signed by the business
 </li>
 <li>
 9. Monitor the Stars Wallets and ensure that they are depositing the same collected CODs amount on a daily basis
 </li>
 <li>
 10. Make a verification call on the undelivered shipments or&rdquo; Canceled&rdquo; shipments on a daily basis
 </li>
 <li>
 11. Cancel the refused shipments on the system.
 </li>
 <li>
 12. Transfer the canceled orders after exceeding holding period at the hub&rdquo;24 hours&rdquo; to sorting facility team through&rdquo; Transfer to Hub&rdquo;
 </li>
 <li>
 13. Send handover mails to the sorting facility team including the total number of transferred shipments, seal number and the tracking numbers subject with the status of the shipments
 </li>
 <li>
 14. Performs related duties as required
 
 
 
 </li>
 </ul>
 
 Job Responsibilities:
 
 
 
 <ul>
 <li>
 - 6 months to 1 year of experience in logistics field, in e-commerce or shipping industry
 </li>
 <li>
 - Only graduates are eligible for this role
 
 
 
 </li>
 </ul>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

First Mile Senior Coordinator New Cairo

<div>
 About Bosta:
 
 
 Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.
 
 
 About The Role:
 
 
 Job Code:
 
 
 2026PEOP-176
 
 
 We are seeking a detail-oriented Hub Administration specialist. They will play a vital role in supporting the HR And operation teams by managing part of payroll reporting, tracking employee attendance, and maintaining records of employee adherence. This position is also responsible for onboarding new hires and enhancing employee retention strategies. Additionally, the specialist will oversee vendor performance and coordinate transportation logistics to ensure smooth operational processes.
 
 
 
 What you&rsquo;ll be doing:
 
 
 
 <ul>
 <li>
 Monitor and track employee attendance records, ensuring accuracy and compliance
 </li>
 <li>
 Maintain comprehensive records of employee adherence to company policies and attendance guidelines
 </li>
 <li>
 Coordinate the onboarding process for new employees, ensuring a smooth transition into the company
 </li>
 <li>
 Support employee retention strategies by gathering feedback and assisting in the implementation of engagement programs
 </li>
 <li>
 Manage and coordinate transportation lines for employees, ensuring timely and efficient service
 </li>
 <li>
 Collaborate with the HR operations team to ensure payroll compliance with company policies and regulations
 
 
 
 </li>
 </ul>
 
 Who are you?
 
 
 
 <ul>
 <li>
 1-3 years of experience, preferably in the shipping or e-commerce field
 </li>
 <li>
 Strong communication skills, both written and verbal
 </li>
 <li>
 Excellent organizational skills and attention to detail
 </li>
 <li>
 Decision-making and problem-solving skills
 </li>
 <li>
 Analytical and reporting skills
 
 
 
 </li>
 </ul>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Supply Acquisition Specialist

<div>
 
 Description
 
 
 
 Amazon is seeking an exceptional Country Manager to lead and scale our Hub Delivery operations in Egypt. This senior leadership position requires a strategic thinker with proven operational excellence who can drive the expansion of our innovative last-mile delivery channel while maintaining Amazon's high standards for customer experience.
 
 
 As Country Manager, you will own the strategic vision and tactical execution of Hub Delivery across Egypt, leading cross-functional initiatives and technology programs that directly impact our ability to delight customers. This role demands a leader who can seamlessly navigate between long-term strategic planning and hands-on execution, driving results through a high-performing team.
 
 
 Key job responsibilities
 
 
 Strategic Leadership
 
 
 <ul>
 <li>
 Develop and execute the 3-year Hub Delivery roadmap for Egypt, aligning with broader AMZL objectives
 </li>
 <li>
 Drive program growth through data-driven decision making and innovative solutions
 </li>
 <li>
 Identify critical business opportunities and challenges, devising creative strategies to address them
 </li>
 <li>
 Set clear, measurable objectives and leverage analytics to drive continuous improvement
 
 
 </li>
 </ul>
 Operational Excellence
 
 
 <ul>
 <li>
 Manage and scale Hub Delivery operations to meet the evolving needs of EG AMZL
 </li>
 <li>
 Oversee multiple cross-functional programs, ensuring successful delivery against ambitious timelines
 </li>
 <li>
 Develop and implement repeatable processes that drive automation and standardization
 </li>
 <li>
 Identify and proactively mitigate risks before they impact program delivery
 
 
 </li>
 </ul>
 Team Leadership &amp; Development
 
 
 <ul>
 <li>
 Build, lead, and develop a multifunctional team of direct reports
 </li>
 <li>
 Foster a culture of ownership, innovation, and customer obsession
 </li>
 <li>
 Hire and develop top Amazon talent, raising the bar with each addition
 </li>
 <li>
 Motivate and inspire teams to achieve exceptional results
 
 
 </li>
 </ul>
 Stakeholder Management
 
 
 <ul>
 <li>
 Collaborate effectively with internal teams and external partners to optimize resource allocation
 </li>
 <li>
 Communicate regularly with senior leadership, business leaders, and stakeholders through written updates and executive presentations
 </li>
 <li>
 Harmonize diverse perspectives across functions to ensure cohesive efforts toward common goals
 </li>
 <li>
 Manage and communicate project budgets and KPI reporting with transparency
 
 
 </li>
 </ul>
 
 About The Team
 
 
 
 At Amazon, we're working to be the most customer-centric company on earth. Amazon Hub Delivery represents our commitment to reimagining last-mile delivery by partnering with local small businesses to provide flexible, cost-effective delivery services that delight customers globally.
 
 
 Hub Delivery is an emerging Amazon Logistics (AMZL) channel on an exponential growth trajectory. We partner with customer-obsessed small business owners who deliver exceptional experiences in some of the most complex last-mile scenarios. Currently operating in the UAE, Japan, Mexico, Brazil, Spain, and the US, we're building toward global reach.
 
 
 This is an opportunity to shape the future of last-mile delivery in the region while being part of a fast-growing, innovative program that's transforming how Amazon serves customers worldwide.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree required
 </li>
 <li>
 7+ years of program management or Last Mile operations experience
 </li>
 <li>
 Proven track record of using data and metrics to drive measurable improvements
 </li>
 <li>
 Experience owning end-to-end program strategy, delivery, and communicating results to senior leadership
 </li>
 <li>
 Demonstrated success implementing repeatable processes and driving automation or standardization
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 5+ years of direct team leadership experience, with demonstrated ability to build and scale teams
 </li>
 <li>
 Background in logistics, supply chain, or last-mile delivery operations
 </li>
 <li>
 Track record of scaling operations in complex, ambiguous business scenarios
 </li>
 <li>
 Strong analytical capabilities with ability to translate data into actionable insights
 </li>
 <li>
 Experience managing P&amp;L or significant program budgets
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC
 
 
 Job ID: A3183545
</div>

Country Manager (Egypt), Hub Delivery AMET

<div>
 
 About Bosta:
 
 
 
 Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.
 
 
 We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
 
 
 
 About The Role :
 
 
 
 Responsible for managing daily hub operations, coordinating shipments, tracking KPIs, and ensuring smooth workflow and service quality in line with Bosta&rsquo;s standards.
 
 
 
 Job Code :
 
 
 
 New 2026OPER-597
 
 
 
 Job Responsibilities
 
 
 
 <ul>
 <li>
 1. Receive the new pickups closed in bosta flyers
 </li>
 <li>
 2. Ensure that the tracking number was written correctly on the flyer with the marker by the couriers.
 </li>
 <li>
 3. Receive the shipments(new pickups) on the system and add the tracking numbers on the &ldquo;Receiving Pickups&rdquo; sheet
 </li>
 <li>
 4. Arrange day-to-day dispatch of the shipments and sort shipments based on delivery addresses
 </li>
 <li>
 5. Add the cash collection and Refund shipments to the courier&rsquo;s routes. Send the routes directly to the stars&rsquo; App
 </li>
 <li>
 6. Receive the undelivered shipments on the system and the productivity sheet as well
 </li>
 <li>
 7. Get the receiver&rsquo;s signature and IDs# on delivered shipments with Zero Cod
 </li>
 <li>
 8. Get hard copies of returned shipments signed by the business
 </li>
 <li>
 9. Monitor the Stars Wallets and ensure that they are depositing the same collected CODs amount on a daily basis
 </li>
 <li>
 10. Make a verification call on the undelivered shipments or&rdquo; Canceled&rdquo; shipments on a daily basis
 </li>
 <li>
 11. Cancel the refused shipments on the system.
 </li>
 <li>
 12. Transfer the canceled orders after exceeding holding period at the hub&rdquo;24 hours&rdquo; to sorting facility team through&rdquo; Transfer to Hub&rdquo;
 </li>
 <li>
 13. Send handover mails to the sorting facility team including the total number of transferred shipments, seal number and the tracking numbers subject with the status of the shipments
 </li>
 <li>
 14. Performs related duties as required
 
 
 
 </li>
 </ul>
 
 Job Qualifications
 
 
 
 <ul>
 <li>
 - 6 months to 1 year of experience in logistics field, in e-commerce or shipping industry
 </li>
 <li>
 - Only graduates are eligible for this role
 
 
 
 </li>
 </ul>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Last Mile  Hub Senior Coordinator ( El Marg)

<div>
 
 Overview
 
 
 
 As part of our Data &amp; AI team in the AI Hub, you will help drive analytics, decision-making, and innovation&mdash;contributing to a more agile and efficient finance function. By fostering outstanding leadership and teamwork, we fulfil our commitment to stakeholders and play a pivotal role in building a better working world for our people, clients, and communities.
 
 
 The Opportunity
 
 
 We are seeking a Fullstack Developer to join our AI Hub, where we rapidly deliver prototypes, proof-of-concepts (PoCs), and minimum viable products (MVPs) that bring AI use cases to life. This role demands expertise across both front-end and back-end development, supporting the creation of dynamic AI-driven products such as GenAI-enabled web applications, use case marketplaces, and diagnostic tools. You will be responsible for designing, building, and optimizing end-to-end solutions&mdash;translating business requirements into robust, scalable, and accessible web experiences.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Design, develop, and iterate fullstack web applications for AI Hub PoCs and MVPs&mdash;delivering responsive UIs, seamless navigation, dashboards, and interactive user experiences.
 </li>
 <li>
 Architect and implement RESTful APIs and backend services, ensuring secure integration and clean API design in line with modern best practices.
 </li>
 <li>
 Translate product requirements and wireframes into maintainable, design-system-friendly UI components using React, Next.js, Tailwind CSS, and modern CSS methodologies.
 </li>
 <li>
 Integrate front-end applications with AI/ML and backend services (REST/GraphQL), enabling advanced features like chat, summarization, and guided workflows.
 </li>
 <li>
 Optimize applications for performance, accessibility (WCAG compliance), and cross-browser compatibility, with a focus on debugging and fine-tuning both front-end and back-end performance.
 </li>
 <li>
 Collaborate closely with UI/UX designers, stakeholders, and cross-functional teams to ship high-quality, production-ready code in short, iterative cycles.
 </li>
 <li>
 Contribute to the development and maintenance of reusable UI patterns, backend utilities, and assets to accelerate delivery across multiple AI Hub initiatives.
 </li>
 <li>
 Support delivery planning, uphold high engineering standards, participate in code reviews, testing, documentation, and CI/CD-friendly practices.
 
 
 </li>
 </ul>
 Skills and Attributes for Success
 
 
 <ul>
 <li>
 Strong ownership mindset; thrives in fast-paced, iterative delivery environments.
 </li>
 <li>
 Exceptional communication skills with both technical and non-technical stakeholders.
 </li>
 <li>
 Demonstrated craftsmanship and attention to detail in both UI/UX and backend architecture.
 </li>
 <li>
 Expertise in performance debugging, accessibility, and usability.
 </li>
 <li>
 Proactive problem-solver who can quickly unblock challenges and propose pragmatic solutions.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Software Engineering, or a related field.
 </li>
 <li>
 6+ years of professional experience in fullstack web development.
 </li>
 <li>
 Deep expertise in React and Next.js for building modern, component-based UIs.
 </li>
 <li>
 Extensive experience with API usage and design, including REST API architecture and integration.
 </li>
 <li>
 Strong proficiency in Tailwind CSS and advanced CSS techniques for scalable and maintainable styling.
 </li>
 <li>
 Solid background in performance debugging and cross-browser compatibility.
 </li>
 <li>
 Hands-on experience in building accessible (WCAG-compliant) web applications.
 
 
 </li>
 </ul>
 Ideally, You&rsquo;ll Also Have
 
 
 <ul>
 <li>
 Familiarity with DevOps practices, especially Azure hosting (App Service, Static Web Apps), CI/CD, and observability.
 </li>
 <li>
 UI/UX design experience or close collaboration with design teams.
 </li>
 <li>
 Experience building data-heavy interfaces (tables, charts, filters) and handling internationalization (Arabic language skills are a plus).
 
 
 </li>
 </ul>
 What We Look For
 
 
 We are seeking ambitious builders who excel at transforming ambiguity into impactful digital solutions. You are passionate about AI-driven products, comfortable with rapid prototyping, and motivated by delivering market-relevant, client-centric applications that generate tangible value.
 
 
 What We Offer
 
 
 <ul>
 <li>
 Competitive compensation package, performance-based rewards, and recognition for your contributions.
 </li>
 <li>
 Continuous learning and world-class professional development opportunities.
 </li>
 <li>
 Flexible work arrangements to empower your impact.
 </li>
 <li>
 Coaching, mentorship, and transformative leadership experiences.
 </li>
 <li>
 A diverse, inclusive, and collaborative culture.
 
 
 </li>
 </ul>
 If you meet the above criteria, we encourage you to apply and become part of the exceptional EY experience&mdash;where you can shape your future and help us build a better working world.
 
 
 EY | Building a better working world
</div>

Fullstack Developer - AI Hub (Cairo, Amman or Riyadh)

Abou Ghaly Motors

<div>
 
 Job Purpose
 
 
 
 Responsible for the end-to-end lifecycle and day-to-day management of the London Cab fleet across Cairo and Gouna hubs, ensuring high vehicle availability, safety, compliance, and cost efficiency. The role leads hub-based fleet operations, managing Hub Supervisors in both locations to ensure consistent standards, rapid issue resolution, and uninterrupted support to live operations.
 
 
 
 Responsibilities
 
 
 
 
 Fleet Availability &amp; Hub Operations
 
 
 
 <ul>
 <li>
 Own overall fleet availability and readiness across Cairo and Gouna hubs
 </li>
 <li>
 Lead, manage, and performance-review Hub Supervisors in each location
 </li>
 <li>
 Ensure hubs operate with standardized processes, staffing models, and defined SLAs
 </li>
 <li>
 Optimize vehicle allocation between hubs based on demand, seasonality, and operational priorities
 </li>
 <li>
 Support live operations by ensuring rapid vehicle replacement, spare availability, and contingency coverage
 </li>
 <li>
 Ensure drivers and vehicles are dispatched in line with operational requirements and hub capacity
 
 
 </li>
 </ul>
 
 Maintenance, Garage &amp; Workshop Management
 
 
 
 <ul>
 <li>
 Oversee preventive and corrective maintenance programs across all hubs
 </li>
 <li>
 Ensure Hub Supervisors enforce maintenance schedules, repair quality, and turnaround SLAs
 </li>
 <li>
 Manage daily operations of garages and workshops, including fleet checkers and garage workers
 </li>
 <li>
 Monitor downtime, turnaround time (TAT), workshop productivity, and maintenance backlog
 
 
 </li>
 </ul>
 
 Vehicle Compliance, Safety &amp; Risk Management
 
 
 
 <ul>
 <li>
 Ensure all fleet vehicles across hubs are fully compliant with licensing, insurance, inspections, and safety regulations
 </li>
 <li>
 Ensure Hub Supervisors conduct regular vehicle checks and audits through fleet checkers
 </li>
 <li>
 Lead accident investigations in coordination with operations, insurance providers, and vendors
 </li>
 <li>
 Track damage trends and implement corrective actions to reduce repeat incidents
 
 
 </li>
 </ul>
 
 Hub Supervisor Leadership &amp; Governance
 
 
 
 <ul>
 <li>
 Define roles, responsibilities, KPIs, and accountability for Hub Supervisors
 </li>
 <li>
 Conduct regular hub audits covering vehicles, drivers, workshops, and compliance
 </li>
 <li>
 Ensure consistent execution of SOPs across all hubs
 </li>
 <li>
 Act as the primary escalation point for hub-level operational, vehicle, or staffing issues
 </li>
 <li>
 Coach Hub Supervisors to improve operational discipline, reporting accuracy, and service quality
 
 
 </li>
 </ul>
 
 Cost Control &amp; Budget Management
 
 
 
 <ul>
 <li>
 Manage fleet operating budgets across Cairo and Gouna hubs
 </li>
 <li>
 Track and control maintenance, spare parts, repair, and replacement costs per hub
 </li>
 <li>
 Identify cost optimization opportunities without compromising vehicle availability or safety
 
 
 </li>
 </ul>
 
 Asset &amp; Vehicle Lifecycle Management
 
 
 
 <ul>
 <li>
 Own end-to-end vehicle lifecycle management across hubs
 </li>
 <li>
 Coordinate vehicle onboarding, deployment, redeployment, and decommissioning
 </li>
 <li>
 Ensure accurate asset registers, service histories, and documentation per vehicle
 </li>
 <li>
 Support long-term fleet planning aligned with business growth and demand patterns
 
 
 </li>
 </ul>
 
 Cross-Functional Operational Coordination
 
 
 
 <ul>
 <li>
 Work closely with Live Operations, Control Room, Driver Operations, and Compliance teams
 </li>
 <li>
 Ensure hubs support live operational incidents within agreed SLAs
 </li>
 <li>
 Align fleet availability with demand planning, peak periods, and special events
 </li>
 <li>
 Support driver operations by ensuring vehicle readiness, replacements, and issue resolution
 
 
 </li>
 </ul>
 
 Vendor, Garage &amp; Partner Management
 
 
 
 <ul>
 <li>
 Manage relationships with OEMs, authorized service centers, and local vendors
 </li>
 <li>
 Oversee insurance providers, inspection partners, and recovery services
 </li>
 <li>
 Ensure vendor SLAs, quality standards, and response times are met consistently across hubs
 </li>
 <li>
 Escalate and resolve recurring vendor performance issues
 
 
 </li>
 </ul>
 
 Reporting, KPIs &amp; Performance Management
 
 
 
 <ul>
 <li>
 Track and analyze fleet KPIs by hub, including:
 </li>
 <li>
 Fleet availability percentage
 </li>
 <li>
 Vehicle downtime and MTTR
 </li>
 <li>
 Maintenance cost per vehicle
 </li>
 <li>
 Accident, damage, and repeat repair rates
 </li>
 <li>
 Review daily and weekly hub performance dashboards
 </li>
 <li>
 Use data insights to drive operational improvements and corrective actions
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Engineering, Automotive, or related field
 </li>
 <li>
 8-11 years of experience in fleet or asset management
 </li>
 <li>
 Proven experience managing multi-location or hub-based fleet operations
 </li>
 <li>
 Strong understanding of commercial vehicle compliance and maintenance
 </li>
 <li>
 Strong people management and hub leadership skills
 </li>
 <li>
 Safety-first and compliance-driven mindset
 </li>
 <li>
 Highly organized with strong execution discipline
 </li>
 <li>
 Comfortable managing geographically distributed teams
 </li>
 </ul>
</div>

Fleet Manager

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