customer service representative Jobs in Doha

customer service representative

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administration assistant

administrative / customer service Jobs in Doha

administrative / customer service

administrative assistant

administrative customer service

Storybrook NV

Job Title: Administrative &amp; Customer Service SpecialistDepartment: Operations / Customer Support Reports To: Office Manager or Customer Service Director Employment Type: Full-TimeJob SummaryWe are seeking a highly organized and personable Administrative &amp; Customer Service Specialist to serve as the backbone of our office and the voice of our company to customers. This dual-role position requires a proactive individual who can balance front-line customer support (phone, email, chat) with back-end administrative tasks (scheduling, data entry, filing). The ideal candidate thrives in a fast-paced environment, solves problems calmly, and ensures seamless communication between our clients and internal teams.Key ResponsibilitiesCustomer Service (50%)<ul><li>Serve as the first point of contact for customers via phone, email, and live chat; respond promptly and professionally to inquiries, complaints, and requests.</li><li>Process orders, returns, exchanges, and warranty claims accurately in the CRM system.</li><li>Troubleshoot basic product/service issues and escalate complex technical problems to the appropriate department.</li><li>Follow up with customers to ensure their issues are resolved completely and satisfaction is achieved.</li><li>Document all customer interactions and resolutions in the database.</li></ul>Administrative Support (50%)<ul><li>Manage office correspondence (mail, emails, internal memos) and maintain electronic and physical filing systems.</li><li>Schedule and coordinate meetings, appointments, and travel arrangements for management.</li><li>Prepare, edit, and format reports, invoices, memos, and presentations.</li><li>Maintain office supply inventory and place orders as needed.</li><li>Assist with data entry, expense reporting, and basic bookkeeping tasks (e.g., processing receipts).</li><li>Support HR or other departments with onboarding paperwork or event coordination.</li></ul>Required Qualifications<ul><li>Education: High school diploma or equivalent required; Associate&rsquo;s or Bachelor&rsquo;s degree preferred.</li><li>Experience: 1&ndash;3 years in a combined administrative and customer-facing role (e.g., receptionist, office assistant, customer support rep).</li><li>Technical Skills:</li><li>Proficient in Microsoft Office Suite (Word, Excel, Outlook) or Google Workspace (Docs, Sheets, Gmail).</li><li>Experience with CRM software (e.g., Salesforce, Zendesk, HubSpot) or ticketing systems.</li><li>Familiarity with scheduling tools (Calendly, Doodle) and collaboration platforms (Slack, Teams).</li><li>Soft Skills:</li><li>Excellent verbal and written communication.</li><li>Strong organizational skills with meticulous attention to detail.</li><li>Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.</li><li>Empathy, patience, and a customer-first mindset.</li></ul>Job Types: Full-time, Part-timePay: QAR52,000.00 - QAR85,000.00 per yearExpected hours: 40 per weekWork Location: In person

Administrative / Customer Service

Responsible for welcoming guests, managing front desk operations, and providing excellent customer service. Must be proficient in office systems and Microsoft Excel, with strong communication and organizational skills. Handles VIP guests professionally and ensures smooth coordination with all departments. Maintains visitor records, schedules appointments, and supports basic administrative tasks. A friendly, professional attitude and attention to detail are essential.Job Type: Full-timeWork Location: In person

Front Desk Receptionist - Female

Opera Villa

فرصة وظيفية في شركة Opera Villa &ndash; الدوحة، قطرالمسمى الوظيفي:موظفة إدارية وتطوير أعمال وتسويقالوصف الوظيفي:نبحث عن موظفة طموحة ومحترفة للانضمام إلى فريقنا الإداري، على أن تتمتع بخبرة في الإدارة، خدمة العملاء، وتطوير استراتيجيات التسويق والأعمال من خلال تقديم الاقتراحات وتنفيذها عمليًا على أرض الواقع.المهام والمسؤوليات:<ul><li>إدارة العمليات الإدارية اليومية وتنظيم ملفات وسير العمل.</li><li>التواصل الفعّال مع العملاء وبناء علاقات طويلة الأمد.</li><li>اقتراح وتنفيذ استراتيجيات تسويقية فعالة (أونلاين وداخلية).</li><li>تطوير أفكار تسهم في نمو المشروع وتوسّع قاعدة العملاء.</li><li>إعداد تقارير عن الأداء التسويقي والإداري وتحليل النتائج.</li><li>استخدام الحاسوب وبرامج الأوفيس وأدوات التسويق الرقمي.</li></ul>المتطلبات:<ul><li>خبرة مثبتة في الإدارة، التسويق، أو تطوير الأعمال.</li><li>قدرة على التفكير الاستراتيجي وتنفيذ خطط عملية.</li><li>إجادة استخدام الحاسوب وبرامج إدارة العمل والتسويق.</li><li>مهارات تواصل قوية واحترافية في التعامل مع العملاء.</li><li>امتلاك لابتوب شخصي.</li><li>توفر سيارة خاصة.</li></ul>المزايا:<ul><li>راتب شهري بين 3,000 &ndash; 4,500 ريال قطري (حسب الخبرة).</li><li>فرصة للعمل في بيئة مبدعة ومشاريع مميزة.</li><li>إمكانية التطور المهني والمساهمة في نمو علامة تجارية راقية.</li></ul>مكان العمل: الدوحة &ndash; قطر⸻للتقديم:يرجى إرسال السيرة الذاتية عبر واتساب على الرقم: [ 31337706]Job Opportunity at Opera Villa &ndash; Doha, QatarJob Title: Administrative Officer, Business Development &amp; MarketingJob Description: We are looking for an ambitious and professional female employee to join our administrative team. The ideal candidate should have experience in administration, customer service, and the development and implementation of marketing and business strategies.Roles and Responsibilities:<ul><li>Manage daily administrative operations and organize files and workflows</li><li>Communicate effectively with clients and build long-term relationships</li><li>Propose and implement effective marketing strategies (online and internal)</li><li>Develop ideas that contribute to project growth and expand the client base</li><li>Prepare reports on marketing and administrative performance and analyze results</li><li>Use computers, Microsoft Office programs, and digital marketing tools</li></ul>Requirements:<ul><li>Proven experience in administration, marketing, or business development</li><li>Ability to think strategically and implement practical plans</li><li>Proficiency in using computers, work management tools, and marketing platforms</li><li>Strong communication skills and professionalism in client interactions</li><li>Possession of a personal laptop</li><li>Access to a private car</li></ul>Benefits:<ul><li>Monthly salary between QAR 3,000 &ndash; 4,500 (based on experience)</li><li>Opportunity to work in a creative environment with unique projects</li><li>Possibility for professional growth and contribution to an upscale brand&rsquo;s development</li></ul>Location: Doha, QatarTo Apply: Please send your CV via WhatsApp to: [31337706]Job Types: Full-time, ContractPay: QAR3,000.00 - QAR4,500.00 per monthWork Location: In person

موظفة إدارية وتطوير أعمال وتسويق

Recovery Lab Wellness Center 

About Recovery Lab Wellness Center:Recovery Lab is a modern wellness facility offering advanced recovery and performance treatments rooted in science and holistic health. From cryotherapy and red light therapy to lymphatic drainage and other biohacking solutions, we support our clients in optimizing both body and mind.Position Overview:We are hiring a female Front Desk Receptionist who is fluent in both Arabic and English, with at least 3 years of proven experience in customer service. The ideal candidate is professional, wellness-oriented, and eager to grow her knowledge in cutting-edge wellness and recovery treatments.Key Responsibilities:<ul><li>Greet and welcome clients warmly in Arabic and English</li><li>Manage calls, emails, bookings, and client check-in/check-out</li><li>Ensure seamless front desk operations with a client-first mindset</li><li>Learn and develop expertise in all services and treatment protocols</li><li>Be trained on how to operate wellness and biohacking technologies (e.g., cryotherapy, red light therapy, lymphatic drainage devices etc.)</li><li>Educate clients about treatments and assist with service recommendations</li><li>Maintain cleanliness and orderliness of the reception and common areas</li><li>Support administrative and operational tasks as needed</li></ul>Requirements:<ul><li>Candidate fluent in both Arabic and English (written and spoken)</li><li>Minimum 3 years of customer service or front desk experience is mandatory</li><li>Highly organized, professional, and client-focused</li><li>Strong interest in wellness, biohacking, and a healthy lifestyle</li><li>Willingness and ability to learn technical operation of wellness equipment</li><li>Tech-savvy and comfortable using scheduling systems and office tools</li><li>Team player with a positive and proactive attitude</li></ul>What We Offer:<ul><li>Dynamic work environment in the heart of the wellness industry</li><li>Full training on innovative wellness technologies and services</li><li>Opportunities for professional growth and advancement</li><li>Wellness perks and employee discounts</li><li>A supportive, forward-thinking team culture</li></ul>Job Type: Full-timePay: QAR7,000.00 per monthExperience:<ul><li>Customer service: 3 years (Required)</li></ul>Language:<ul><li>Arabic and English (Required)</li></ul>Work Location: In person

Female Front Desk Receptionist (Arabic & English Fluent)

Avanti Amitco

Job Overview:We are seeking a dynamic and customer-focused Female Indoor Sales to join our showroom team in Doha. The ideal candidate will be responsible for driving sales, providing exceptional customer service, and contributing to the growth of our furniture business. If you have a passion for sales and interior design, this is a great opportunity to work in a fast-paced and rewarding environment.Key Responsibilities:<ul><li>Sales &amp; Customer Service:</li><li>Greet and assist customers in the showroom, providing personalized product recommendations based on their needs.</li><li>Achieve sales targets by promoting and selling furniture and related products.</li><li>Provide detailed product information, including features, benefits, and pricing.</li><li>Build and maintain strong relationships with clients to ensure repeat business and customer satisfaction.</li><li>Product Knowledge:</li><li>Stay updated on the latest furniture trends, product offerings, and company promotions.</li><li>Present and demonstrate product features and benefits effectively to potential customers.</li><li>Showroom Maintenance:</li><li>Ensure the showroom is well-maintained, clean, and organized at all times.</li><li>Assist in arranging displays, ensuring that products are showcased in an appealing manner.</li><li>Administrative Duties:</li><li>Process sales transactions and handle customer inquiries or complaints efficiently.</li><li>Maintain accurate records of customer interactions, sales, and inventory.</li><li>Team Collaboration:</li><li>Work closely with the sales team to meet overall showroom targets and objectives.</li><li>Assist in showroom events, promotions, and marketing activities as needed.</li></ul>Qualifications:<ul><li>Proven experience in retail sales, preferably in the furniture or home d&eacute;cor industry.</li><li>Strong interpersonal and communication skills with a customer-first attitude.</li><li>Passion for interior design and a keen eye for detail.</li><li>Ability to meet and exceed sales targets.</li><li>Basic computer skills (MS Office, POS systems).</li><li>Fluency in English is required; knowledge of Arabic is a plus.</li><li>Must be presentable and possess excellent negotiation and persuasive skills.</li><li>Ability to work flexible hours, including weekends and holidays.</li></ul>Benefits:<ul><li>Competitive salary and sales commission.</li><li>Professional growth and career development opportunities.</li><li>Friendly and collaborative working environment.</li></ul>Job Types: Full-time, PermanentPay: QAR3,000.00 - QAR5,000.00 per monthWork Location: In person

Female Indoor Sales

Tridy Consultancy & Training Services

Key Responsibilities1. Application Review &amp; Processing<ul><li>Review applications submitted through the Learning Management System (LMS)</li><li>Verify completeness and compliance with admission criteria</li><li>Follow up with applicants for missing documents or additional information</li><li>Escalate incomplete or exceptional cases to the Admission Supervisor</li></ul>2. Applicant Support &amp; Enquiries<ul><li>Handle incoming calls and emails from applicants</li><li>Provide accurate information on programs, eligibility, and application status</li><li>Assist applicants with LMS-related issues (login, document upload, navigation)</li><li>Ensure a high level of customer service and professionalism</li></ul>3. LMS Administration<ul><li>Update and maintain applicant data in the LMS</li><li>Upload and verify documents and application details</li><li>Track application progress and ensure timely updates</li><li>Generate basic reports from the system as required</li></ul>4. Documentation &amp; Reporting<ul><li>Maintain accurate records of applications and communications</li><li>Update tracking sheets with application status and outcomes</li><li>Prepare reports using Microsoft Office (Excel, Word, PowerPoint)</li><li>Ensure proper documentation and filing (digital and physical)</li></ul>5. Coordination &amp; Follow-ups<ul><li>Coordinate with internal teams for application review and approvals</li><li>Support scheduling of assessments, interviews, and selection activities</li><li>Follow up with applicants regarding next steps and updates</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business Administration, HR, or related field</li><li>2&ndash;5 years of experience in admissions, customer service, or administrative roles</li><li>Hands-on experience with Learning Management Systems (LMS)</li><li>Proficiency in Microsoft Office (Excel, Word, PowerPoint)</li><li>Experience in documentation and data management</li></ul>Language Requirement<ul><li>Arabic (Preferred / Strongly Preferred)</li></ul>Job Type: Temporary Contract length: 3 monthsWork Location: In person

Admission Officer

Job Title: Commercial Office EmployeeLocation: [Doha-Qatar] Job Type: Full-TimeJob Summary: We are seeking a reliable and organized Commercial Office Employee to support our daily business operations. The ideal candidate will assist with administrative tasks, customer communication, documentation, and coordination with internal departments to ensure smooth office workflow.Key Responsibilities:<ul><li>Handle daily office administrative tasks and documentation</li><li>Prepare and maintain commercial records, invoices, and reports</li><li>Communicate with clients, suppliers, and internal departments</li><li>Assist with order processing and follow-ups</li><li>Maintain organized filing systems (digital and physical)</li><li>Support management with general office duties</li></ul>Requirements:<ul><li>Previous experience in an office or commercial administrative role preferred</li><li>Good knowledge of Microsoft Office (Word, Excel, Outlook)</li><li>Strong communication and organizational skills</li><li>Ability to multitask and work independently</li><li>Attention to detail and problem-solving skills</li></ul>Preferred Qualifications:<ul><li>Experience in commercial or trading companies</li><li>Basic accounting or invoicing knowledge</li><li>Arabic English (additional languages are a plus)</li></ul>Job Types: Full-time, PermanentWork Location: In personJob Type: Full-timeWork Location: In person

Commercial Office Employee

Explore 865+ Administrative customer service in Doha this April. Find roles across top companies and apply now to boost your career.