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advanced associate, sales excellence administrator Jobs in Boston

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advanced associate sales excellence administrator

Pearson

<div>PRIMARY RESPONSIBILITIES:
The Sales Excellence Administrator provides front line customer service and platform support. Key duties will consist of providing customer service excellence for instructors, students, and B2B customers utilizing the Pearson Skilling Suite and eCommerce platform. Ideal candidate has an IT training and courseware understanding, strong customer service background, and eCommerce platform experience.
Customer Service Support:
<ul><li>Serve as first line of contact for customer service escalations.</li>
<li>Document new processes/procedures.</li>
<li>Organize, update and maintain Customer Service documentation.</li>
<li>Assist in troubleshooting technical issues.</li>
<li>Provide white glove service for customers</li>
</ul>Schedule Requirements:
<ul><li>This is a full-time position with 40 hours of covered shifts per week.</li>
<li>Our ideal candidate demonstrates teamwork, with the availability to work an assigned eight (8) work-hour shift plus a 30-minute or one (1) hour unpaid lunch break between the hours of 7:00 AM and 6:00 PM Monday - Friday.</li>
<li><ul><li>Seeking one candidate to fill US Eastern time slot and one candidate to fill US Pacific time slot.</li></ul></li>
<li>Candidate must be open to flexible scheduling which may require occasional off hours shifts during peak registration periods. Schedule changes, when necessary, will be communicated no less than two weeks in advance.</li>
</ul>Qualifications
<ul><li>2 year degree in business or related field preferred</li>
<li>1-3 years experience in customer service and or IT support</li>
</ul>Skills/knowledge/abilities:
<ul><li>Must have 2+ years of online customer service experience</li>
<li>Must be comfortable walking customers through platform capabilities on video calls.</li>
<li>Government client experience preferred</li>
<li>Attention to Detail</li>
<li>Time Management, Organization &amp; Priority Setting</li>
<li>Proven ability to quickly learn new business domains and technical applications</li>
<li>Must be proficient with Microsoft Excel(Advanced Knowledge preferred)</li>
<li>Must have data entry skills</li>
<li>Driven individual who can work with minimal supervision</li>
<li>Highly technical individual with experience in content management or ecommerce management software preferred.</li>
<li>Must be able to communicate effectively in a concise manner.</li>
<li>Functional &amp; Technical Skills</li>
<li>Self-starter with excellent ability to problem solve</li>
</ul>Compensation at Pearson is influenced by factors including skill set, experience, and location.
The hourly rate for this role between is $24.03 - $26.44.
This position is not bonus eligible. Information on benefits can be found here.
Applications will be accepted through March 31, 2026 . This window may be extended depending on business needs.
Who we are:
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.
Job: Sales Enablement
Job Family: GO\TO\MARKET
Organization: Assessment &amp; Qualifications
Schedule: FULL\_TIME
Workplace Type: Remote
Req ID: 23068
\#location</div>

Advanced Associate, Sales Excellence Administrator

Asbury Automotive Group

About Asbury
 Herb Chambers is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company, and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.
 
Compensation: $120,000-130,000 annually (wage is comprised of base salary and % of department profit to be determined as part of pay plan)
 
The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, ect.
 
Do you have a passion for developing talent, providing exceptional guest experiences, and being an innovator in the automotive industry? As an Automotive Used Car Sales Manager, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused team members who will help us redefine the car-buying experience.
 The primary role of the Used Car Sales Manager is to operationally manage and drive the success of the used car department through developing sales consultants, working with third party vendors and achieving monthly sales quotas.
 <ul>
<li>Work directly with our employees and customers to develop relationships and help bridge disconnects in the sales process</li>
<li>Build rapport with customers to build a base of referrals to establish customer network</li>
<li>Provide training and support to the sales staff and assist in closing sales</li>
<li>Help manage all aspects of the sales department and inventory lot</li>
<li>Purchase vehicles for the inventory from auction and off-lease returns</li>
<li>Work with lot attendants to ensure all vehicles are properly tagged and positioned</li>
<li>Conduct trade appraisals and transport information into vehicle management system</li>
<li>Desk deals, track revenue logs, and manage retail delivery reports</li>
<li>Track record of staying within turn policy guidelines for inventory (45-60 days max)</li>
<li>Experience and track record of partnering with wholesale vendors and wholesaling vehicles when appropriate</li>
<li>Responsible for partnering with third party vendors and the service department to complete internal service work on used vehicles prior to entering lot inventory</li>
<li>Prepare and administrator annual forecast and budget for new vehicle department</li>
<li>Administer and monitor factory sponsored programs</li>
<li>Assist and fill in for the New Car Sales Manager when needed</li>
<li>Prior sales consultant and F&I manager experience required</li>
<li>Prior new car sales manager experience a preferred</li>
<li>3-5 years of automotive experience required</li>
<li>Must be able to create and maintain customer relationships</li>
<li>Ability to handle a high volume of business with professionalism</li>
<li>Experience and ability to handle conflict resolution</li>
<li>Advanced computer skills with both Microsoft suite products and dealer management systems</li>
<li>Build relationships with local and national vendors</li>
<li>Must be able to pass pre-employment screens (background & drug screen)</li>
</ul>
Company Benefits:Pay and Recognition: 
<ul>
<li>Weekly pay</li>
<li>Paid holidays & paid time off</li>
<li>Paid training</li>
<li>Stock Awards (select management and front-line team members eligible)</li>
</ul>
Insurance / Retirement: 
<ul>
<li>Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans</li>
<li>Up to 12 weeks paid pregnancy leave (disability leave)</li>
<li>Paid Parental Leave</li>
<li>Health savings</li>
<li>Flex spending accounts (tax-free)</li>
<li>Short-term and Long-term disability plans</li>
<li>Life Insurance (Whole Life and Term)</li>
<li>401k with company match</li>
<li>Pet Insurance</li>
</ul>
Learning, Tuition Assistance and Career Development: 
<ul>
<li>Digital career path tool to assist with career development</li>
<li>Continuous training through Asbury's Internal Learning Management System</li>
</ul>
Professional growth and development opportunities. Additional advantages:
 <ul>
<li>Technician Student loan relief resources</li>
<li>Employee assistance program</li>
<li>Employee discounts on parts and service repairs</li>
<li>Scholarship awards</li>
<li>Opportunities to join our community service initiatives, which includes paid volunteer hours</li>
<li>Employee referral program with bonus opportunities</li>
</ul>
INDMANAGER
 
Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.

Used Car Manager - Porsche Boston

Daley And Associates, LLC

<div>
 
 
 
 
 
 Recruiting Associate
 
 
 
 
 
 
 Company Overview:
 
 &nbsp;Daley And Associates, &ldquo;Daley,&rdquo; is a nationally recognized executive search and staffing firm headquartered in Boston, MA. Since 2005, we&rsquo;ve been trusted by top organizations to deliver highly skilled professionals across a range of specialties. Our personalized, consultative approach allows us to connect leading organizations with the right talent to meet their strategic goals.
 
 
 
 Our commitment to excellence has earned us numerous accolades, including recognition by Forbes as one of America&rsquo;s Best Professional Recruiting Firms and America&rsquo;s Best Executive Recruiting Firms. We&rsquo;ve also been named one of the Boston Business Journal&rsquo;s Best Places to Work and featured on the Inc. 5000 list of fastest-growing private companies. These honors reflect our dedication to building meaningful relationships and delivering results that drive long-term success for our clients and candidates.
 
 
 
 Position Overview:
 
 &nbsp;We are seeking a motivated and ambitious Recruiting Associate to join our growing team at our downtown Boston headquarters. This is an entry-level opportunity designed for individuals looking to launch a rewarding career in full-cycle recruiting and account management. You&rsquo;ll be joining a high-energy, collaborative, and performance-driven team passionate about connecting top talent with top organizations.
 
 
 
 We provide our employees with a comprehensive training program that includes, but is not limited to, candidate sourcing strategies, DEIB, business development, and account management best practices. If you&rsquo;re passionate about building relationships and helping others succeed, you&rsquo;ll find no better place to grow your career than with us.
 
 
 
 Qualifications:
 
 
 
 
 <ul>
 <li>
 
 
 
 Bachelor&rsquo;s degree.
 
 
 
 </li>
 <li>
 
 
 
 0-2 years of experience in recruitment, sales, customer service, or a related field (internships included).
 
 
 
 </li>
 <li>
 
 
 
 Strong interest in recruiting, talent acquisition, and relationship-building.
 
 
 
 </li>
 <li>
 
 
 
 Excellent written and verbal communication skills.
 
 
 
 </li>
 <li>
 
 
 
 Ability to build rapport and establish trust with candidates and clients.
 
 
 
 </li>
 <li>
 
 
 
 Self-motivated with a proactive, solution-oriented mindset.
 
 
 
 </li>
 <li>
 
 
 
 Strong organizational skills with the ability to manage multiple tasks and deadlines.
 
 
 
 </li>
 <li>
 
 
 
 Strong technical skills, including proficiency with Microsoft Office Suite and social media platforms.
 
 
 
 </li>
 <li>
 
 
 
 Ability to work effectively both independently and as part of a collaborative team.
 
 
 
 </li>
 <li>
 
 
 
 Positive attitude, strong work ethic, and a passion for helping people succeed.
 
 
 
 </li>
 </ul>
 
 
 
 
 Compensation:
 
 
 
 The base salary range for this position is
 
 $
 
 45,000&ndash;$50,000, depending on qualifications and experience,
 
 plus uncapped commission
 
 .
 
 
 
 If you are interested in learning more about this opportunity, please send your resume to Olivia at ociviello@daleyaa.com
 
 
 
 
 
 
 
 
 
 
 IND123
</div>

Recruiting Associate

California Closets CCO

<div>Company Description 
Founded in 1978, California Closets has built a reputation as the leader and design authority for custom-designed organizational solutions and exceptional service. We believe home is more than just a place &mdash; it should be a source of creativity, comfort, and connection. From beautiful walk-in closets and entertainment centers to versatile pantries and home offices, we design and install custom solutions for the whole home that add value to your life and home by making space for what belongs. Think of it as &lsquo;Practical Magic.&rsquo; 
Job Description 
The Sales and Design Consultant role is critical to the California Closets Design Brand experience and the relationship earned with each and every customer. By listening to a customer&rsquo;s needs and collaborating on every detail, this role is responsible for delivering highly personalized, whole-home design solutions and exceptional service. Supported by enhanced training, this role requires passion for design, integrity, and commitment to excellence for measuring, designing, selling, and delivering custom solutions that add lifetime value and impact. This is a full-time (40+ hours per week) position.
***This opportunity comes with a 12-week paid training class***
***The training class will begin at the end of March***
What We Offer
California Closets has both company-owned and franchise locations. This location is company-owned, therefore earns the following benefits:<ul><li>
A fun, creative, and inclusive work environment</li><li>
A generous compensation package that includes a paid training program and ability to earn commissions or bonuses</li><li>
Health insurance &ndash; Medical, Dental, and Vision</li><li>
401(k) retirement plan with company match</li><li>
Company issued cell phone and mileage reimbursement</li><li>
Company leads to help bridge the gap after completion of training</li><li>
Uncapped earning potential!</li></ul>
Franchises are independently owned and operated and may offer different benefits.
Duties and Responsibilities:<ul><li>
Commute to customers&rsquo; homes and design custom storage solutions utilizing our proprietary CAD software program.</li><li>
Meet or exceed monthly and annual sales targets by pursuing referrals and repeat business.</li><li>
Continuous follow-up with customers and collaboration with the installation team to ensure job completion.</li><li>
Participate in meetings and training sessions.</li><li>
Manage a portfolio of projects and clients of different complexity in a dynamic environment.</li></ul> 

Qualifications 
<ul><li>
Interior design education, direct industry experience, and/or in-home sales experience is preferred.</li><li>
Advanced knowledge of Microsoft 365 and experience working with laptops, tablets, and other electronic devices is required.</li><li>
Previous experience with Salesforce, CAD, or design software is preferred</li><li>
The ability to be creative, yet meticulously detail-oriented with a sense of craftsmanship.</li><li>
Valid driver&rsquo;s license and reliable transportation is required.</li></ul> 

Additional Information 
Find us on Facebook, YouTube, and Instagram
#MA057
We are an equal opportunity employer. We E-Verify. 
All your information will be kept confidential according to EEO guidelines.</div>

Sales and Design Consultant

United Rentals

<div>Great company. Great people. Great opportunities.
If you&rsquo;d like the chance to make your mark with the world&rsquo;s largest equipment rental provider, come build your future with United Rentals!
As a Sales Associate on our General Rentals team, you&rsquo;ll embark on a structured training path designed to prepare you for a future role as an Outside Sales Representative. You&rsquo;ll work alongside industry experts who are eager to help you gain hands-on experience with our technical products while developing the relationship-building skills that drive customer success.
What you&rsquo;ll do:<ul><li>
Begin your training at a local branch, shadowing both sales and operational roles to gain an inside-out understanding of the full equipment-rental lifecycle.</li><li>
Join your peers across North America for a digital onboarding class, designed to sharpen your sales technique for success in our industry while providing a collaborative training environment that helps you build and leverage a strong internal support network.</li><li>
Progress through a series of outbound sales campaigns that provide exposure to different construction verticals, varying customer spend levels, general vs specialty equipment rentals, and both new and existing customer segments.</li><li>
Master key United Rentals sales tools, including our CRM, inventory management platforms, customer portal, and mobile applications.</li><li>
Lead high-level sales conversations involving price negotiations, multi-piece rental requests, government and educational collective agreements, equipment service contracts, the sale of used equipment at the end of its rental life, and much more.</li><li>
Learn proven sales methodologies to deliver solutions for our customers and drive revenue growth.</li><li>
Participate in local team initiatives such as daily safety huddles, customer appreciation events, equipment yard sale events, customer entertainment outings, charity drives, and 1UR internal team-building workshops.</li><li>
Track your Sales Development progress through multiple achievement levels, with access to real-time sales performance metrics and weekly peer-ranked competitions.</li><li>
Receive daily feedback from corporate and local leadership meetings, call coaching sessions, and ride-alongs to local jobsites. You will drive engagement during these meetings by developing sales strategies for your accounts and creating realistic timelines to achieve your goals.</li><li>
The average Sales Associate spends 4-6 months in the Sales Development Program (SDP) before promotion to an Outside Sales Representative (OSR), with the timeline dependent on market conditions and individual performance.</li><li>
Other duties as assigned</li></ul>
Requirements:<ul><li>
Bachelor's degree or equivalent work experience</li><li>
Experience in a customer-facing sales role (preferred)</li><li>
Excellent interpersonal &amp; communication skills</li><li>
Strong teamwork and collaboration skills</li><li>
Proficient computer and mobile phone/tablet skills</li><li>
Valid driver's license with acceptable driving record</li><li>
Training: must live within reasonable driving distance of assigned branch and report on-site M-F</li></ul><h1 class="jobSectionHeader">
Why join us?</h1>
We don&rsquo;t just &ldquo;talk the talk!&rdquo; We&rsquo;re an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That&rsquo;s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:<ul><li>
Paid Parental Leave</li><li>
United Compassion Fund</li><li>
Employee Discount Program</li><li>
Career Development &amp; Promotional Opportunities</li><li>
Additional Vacation Buy Up Program (US Only)</li><li>
Early Wage Access through Payactiv (US Hourly Only)</li><li>
Paid Sick Leave</li><li>
An inclusive and welcoming culture</li></ul>
Learn more about our full US benefit offerings here.
United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.
At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service&mdash;leadership, discipline, integrity, and teamwork&mdash;are the same values that drive our success. With many veterans already part of our team, we&rsquo;re ready to help you transition into a rewarding career.
United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.
Compensation Range:
$32.65 - $48.95</div><div></div>

Sales Development Program Sales Associate

Mölnlycke

<div><div>We&rsquo;re excited to launch our next Sales Associate Cohort starting April 1, 2026!</div><div> 
</div><div>The Sales Associate role is designed for individuals eager to break into medical sales and build a long-term career within M&ouml;lnlycke&rsquo;s Wound Care business. This is an entry-level field sales role with a clear path toward becoming a Territory Sales Manager (TSM) within 18 months.</div><div></div><div> 
As part of this upcoming cohort, you&rsquo;ll become fully cross-trained on our entire Wound Care portfolio, gaining the product expertise, clinical understanding, and field experience needed to drive meaningful customer impact in the Acute and Post-Acute markets.</div><div></div><div> 
This position supports our New England Region, where you&rsquo;ll find a team culture rooted in collaboration. Candidates ideally reside in Boston, Hartford, Burlington, or Upstate NY</div><div></div><div> 
During your first six months, you will:</div> 
<div></div><ul><li>
Follow a structured milestone-based development plan</li><li>
Build foundational clinical and product knowledge across the full Wound Care portfolio</li><li>
Receive ongoing, robust performance feedback from both your Sales Enablement Manager and Region Manager</li><li>
Learn through real-world sales calls, case coverage, distributor interactions, and customer engagement</li></ul><div></div><div> 
From there, you will work more closely with the Regional Sales team to:</div><ul><li>
Build and expand customer relationships by educating clinicians on product features, distinctions, and utilization
</li><li>Support sales calls, presentations, and product introductions to help achieve regional sales goals
</li><li>Collaborate with distributor partners to drive aligned sales and marketing efforts
</li><li>Resolve customer issues in partnership with our Customer Service team
</li><li>Assist with sales meeting preparation, presentations, and trade show support
</li><li>Participate in special projects such as temporary territory coverage or shadowing senior sales professionals</li></ul><div></div><div> 
Your full development journey typically lasts 18 months, culminating in the opportunity to apply for an open Territory Sales Manager (TSM) role that aligns with your skills, performance, and career aspirations. You should be open to relocation within the US for promotion</div> 
Work-Life Balance<ul><li>
60-75% Overnight travel is expected</li></ul> 
Compensation &amp; Benefits: 
The salary range for this role is $52,000 - $65,000 annually; this role is eligible for a quarterly bonus &amp; car reimbursement.
Offers of employment consider various factors, including experience, education, location, and role-specific requirements. Beyond competitive pay, M&ouml;lnlycke Health Care offers comprehensive benefits and fosters a supportive, inclusive culture that prioritizes employee well-being and professional growth. Join us and experience a workplace where your contributions are valued, and your career can thrive!<ul><li>
Our comprehensive benefits package is designed to support your health, financial well-being, and work-life harmony.</li><li>
Medical, dental, and vision plans are available from your first day of employment and provide extensive coverage through multiple options so you can find the right fit for you and your family.</li><li>
Financial benefits include a robust 401(k) plan with company match, profit sharing, tuition reimbursement, life insurance, and both flexible spending accounts and health savings accounts.</li><li>
Molnlycke offers generous paid time off, paid parental leave, an Employee Assistance Program, and lifestyle perks like discounted access to entertainment and travel.</li></ul> 
What you&rsquo;ll need:<ul><li>
Bachelor&rsquo;s degree in Business, Marketing, Sales, or related field from an accredited college and/or university required
</li><li>Demonstrated leadership skills, Customer Service, Sales, and/or Marketing Experience preferred,
</li><li>Ability to lift up to 40 lbs., sit, stand, walk for long distances, and stoop</li><li>
Valid driver&rsquo;s license &amp; clean driving record that permits the driving of company-owned vehicles</li><li>
Must be able to obtain and maintain hospital-required credentialing, which may include Covid-19 vaccinations.</li><li>
Relocation within the US may be required for promotion.</li></ul> 
Our approach to Diversity and Inclusion<div>
We&rsquo;re building a workplace where everyone feels seen, heard, and valued. We believe that a diverse mix of people (from different cultures, ages, geographies, and genders) makes us stronger. It brings fresh perspectives, drives better decisions, and helps us deliver solutions that reflect the world we serve. Inclusion isn&rsquo;t just a value; it&rsquo;s how we work, grow, and lead together.</div><div></div><div> 
About M&ouml;lnlycke</div><div></div><div> 
M&ouml;lnlycke is a world-leading medical products and solutions company that equips healthcare professionals to achieve the best patient, clinical, and economic outcomes.</div><div></div><div> 
Our business is organized in the four business areas Wound Care, Operating Room Solutions, Gloves and Antiseptics, where customer centricity, sustainability and digitalization are at the heart of everything we do.</div><div></div><div> 
M&ouml;lnlycke employs around 8,400 people. The company headquarters are in Gothenburg, Sweden, and we operate in more than 100 countries worldwide. Since 2007, the company has been part of Investor AB, an engaged owner of high-quality, global companies, which was founded by the Wallenberg family in 1916. For more information, please visit www.molnlycke.com and www.molnlycke.com/careers</div></div>

Sales Associate - New England

Compass Working Capital

<div><h1 class="jobSectionHeader">Program Associate, Data and Technology
</h1>Boston, MA; Philadelphia, PA; Chicago, IL | Full-Time | Partially - Remote
About the Job

As the Program Associate, Data and Technology, you will serve as a day-to-day Salesforce Administrator for our Financial Coaches, and other members of the Compass team including Program Managers, marketing and development staff, and members of the executive team. You will provide training and support to Financial Coaches in maximizing their use in Salesforce, including how to input and interpret the rich data collected between Coaches and clients. You will produce reports and dashboards to provide insight into our data to support Compass staff, as well as to share important details about our work to stakeholders and partners. Through your work, you will help the Compass team identify and build new features that further support efficient team operations. You will thrive in this position if you are a curious, collaborative problem-solver who enjoys learning something new every day.

Through this role, you will receive training and support from the Compass team, including a close partnership with the Managing Director of Impact and Innovation. This role reports to the Data and Technology Manager. 

Skills We are Looking For: 
<ul>
<li>Demonstrated curiosity, with a strong desire to explore data, troubleshoot technical issues, learn new systems, and continuously improve processes.
</li>
<li>Experience working with relational databases including querying, data extraction, data validation, and maintaining data integrity.
</li>
<li>Strong analytical skills, with the ability to interpret complex datasets, identify trends, generate insights, and support data-driven decision-making.
</li>
<li>Strong interpersonal skills and a demonstrated ability to establish and build strong, trusting partnerships with colleagues
</li>
<li>Excellent written and verbal communication skills, including ability to explain technical concepts to non-technical colleagues</li></ul> 

Primary Responsibilities
<ul>
<li>Spearhead data-driven learning to improve our client services
</li>
</ul><ul><li>Develop customized reports and dashboards for internal (program team, leadership, development team) and external stakeholders (partners, donors, and institutional funders)
</li>
</ul><ul><li>Oversee training of new users and grow Salesforce skills across the organization and the adoption of Salesforce and other technology across the organization
</li>
</ul><ul><li>Create a deep understanding of our data structure and definitions and support staff to develop fluency with our data and impact
</li>
</ul><ul><li>Define and develop new Salesforce features with program and other department staff that support efficient operations
</li>
</ul><ul><li>Oversee data integrity and ensure data is clean, accurate and complete
</li>
</ul><ul><li>Manage administrative functions related to Salesforce, including user security settings, day-to-day support, data integrations, and 3rd party applications</li></ul> 

Qualifications
<ul>
<li>Commitment to the mission and values of the organization, with a passion for working with families with low incomes
</li>
</ul><ul><li>Comfort with Excel, relationship databases, or statistical tools (R, SPSS, Stata, etc.)
</li>
</ul><ul><li>Cultural humility and an openness to and respect for others&rsquo; cultures, identities, and lived experiences
</li>
</ul><ul><li>Excellent organizational skills and attention to detail, with the ability to prioritize and manage competing priorities to complete work accurately and efficiently
</li></ul><ul><li>Strong data management abilities, with a passion for using data to improve processes.
</li></ul><ul><li>Prior experience working in or administering a CRM system and/or data visualization tools (Tableau, Power BI, R, Salesforce Analytics, etc.) 
</li>
</ul>This job description is not intended to provide a comprehensive listing of all duties or responsibilities. Job duties and responsibilities may change at any time based on the needs of the organization. 


Benefits

The salary range for this role is $55,590 - $64,839, commensurate with experience. We&rsquo;ll promote your professional growth and development by providing access to a competitive salary and benefits package and additional employee benefits that include but are not limited to:
<ul>
<li>Healthcare: medical, dental, vision: Compass covers up to 80% of employee premiums and 80% for dependents. There is no waiting period to enroll in health insurance.
</li>
</ul><ul><li>Retirement plan 401(k) &amp; 3% match
</li>
</ul><ul><li>Parental Leave: Employees who have been employed for at least three (3) months are eligible to take up to 12 weeks of unpaid leave. *Employee must be with the organization for six (6) months to receive up to twelve (12) weeks of full pay from the organization.
</li>
</ul><ul><li>Life insurance &amp; disability insurance
</li>
</ul><ul><li>Paid time off: Employees receive up to 36 Wellness days and 8 holidays per calendar year, plus the final week of the calendar year, and Fridays in August off as organizational-wide holidays. All employees enjoy a two-hour early closure starting the Friday after Memorial Day through the week of Labor Day.
</li>
</ul><ul><li>Flexible Spending Account (FSA)
</li>
</ul><ul><li>Dependent Care Flexible Spending Account
</li>
</ul><ul><li>Professional development &amp; certification
</li>
</ul><ul><li>Pre-tax commuter benefits
</li>
</ul><ul><li>Employee Assistance Program (EAP)
</li>
</ul><ul><li>Equipment: $200 one-time stipend for work from home expenses
</li>
</ul><ul><li>Internet Reimbursement: Up to $40 per month for personal internet expenses</li></ul> 

Equal Opportunity Statement

Compass Working Capital is an Equal Opportunity Employer. We consider applications for all positions, without regard to age, race, color, ethnicity, national origin, ancestry, creed, religion, gender, gender identity or expression, sexual orientation, citizenship, physical or mental disability, medical condition, genetic information, marital status, veteran status, military status, or any other characteristic protected by applicable law.

Compass Working Capital is committed to ensuring individuals with disabilities receive the accommodations required for them to interview for a position on our team. Should you require accommodations, please contact hr@compassworkingcapital.org.

Compass also provides hiring preference to Section 3 residents. Section 3 Residency is defined as a &ldquo;low-income resident&rdquo; of the area where the HUD-assisted project is located.

For the purposes of Section 3, &quot;low-income&quot; is defined as 80% of the Area Median Income. To learn more information about Section 3 income eligibility, please refer to the Housing and Urban Development (HUD) Website.</div>

Program Associate, Data and Technology

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