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PETADATA

<div>
 Position: Technical Project Manager - Platform Solution Management team
 
 
 Location: GA (Hybrid)
 
 
 Experience: 10+ Years
 
 
 Work type: C2C
 
 
 Contract : 6 Months
 
 
 Visa Type: GC and US Citizen, H1B,H4-EAD
 
 
 Role Summary
 
 
 Technical Project Manager responsible for end-to-end delivery of complex enterprise solutions. Acts as a bridge between business and technology teams, driving product roadmap, execution, and stakeholder alignment in a Scaled Agile environment.
 
 
 
 Roles &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Lead and manage large, complex enterprise projects
 </li>
 <li>
 Define and drive product and technology roadmap
 </li>
 <li>
 Plan and execute programs (scope, timeline, resources)
 </li>
 <li>
 Manage stakeholders across business and technology teams
 </li>
 <li>
 Drive Agile delivery (sprint planning, backlog, milestones)
 </li>
 <li>
 Identify and mitigate risks, issues, and dependencies
 </li>
 <li>
 Ensure successful project delivery within timelines and budgets
 </li>
 <li>
 Create and maintain project documentation and progress reports
 </li>
 <li>
 Collaborate with cross-functional teams and external partners
 </li>
 <li>
 Improve processes and project management practices
 </li>
 <li>
 Facilitate communication between business and IT teams
 
 
 </li>
 </ul>
 
 Required Skills
 
 
 
 <ul>
 <li>
 Technical Project / Program Management
 </li>
 <li>
 Agile / Scrum / SAFe (Scaled Agile)
 </li>
 <li>
 Stakeholder Management
 </li>
 <li>
 Cross-functional Collaboration
 </li>
 <li>
 Product Roadmap / Solution Delivery
 </li>
 <li>
 Risk &amp; Issue Management
 </li>
 <li>
 Resource Planning &amp; Allocation
 </li>
 <li>
 7+ years in Technical Project / Program Management
 </li>
 <li>
 Experience with complex development and integration projects
 </li>
 <li>
 Strong Agile delivery experience
 
 
 </li>
 </ul>
 Business &amp; Functional Skills
 
 
 <ul>
 <li>
 Business Analysis
 </li>
 <li>
 System Analysis
 </li>
 <li>
 Requirements Gathering
 </li>
 <li>
 Process Mapping &amp; Workflow Design
 </li>
 <li>
 Data Mapping
 </li>
 <li>
 Solution Design / Product Vision
 
 
 </li>
 </ul>
 Tools &amp; Technologies
 
 
 <ul>
 <li>
 Jira
 </li>
 <li>
 SQL
 </li>
 <li>
 Excel
 </li>
 <li>
 Miro / Lucidchart
 </li>
 <li>
 Visio
 </li>
 <li>
 Balsamiq
 </li>
 <li>
 Tableau
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 <ul>
 <li>
 AWS Step Functions
 </li>
 <li>
 Camunda
 
 
 </li>
 </ul>
 
 Preferred Domain
 
 
 
 <ul>
 <li>
 Financial Services
 </li>
 <li>
 Asset Management
 </li>
 <li>
 Banking / Capital Markets
 
 
 </li>
 </ul>
 
 Educational Qualification
 
 
 
 Bachelor s or Master s degree in Computer Science or related field
 
 
 We offer a professional work environment and are given every opportunity to grow in the Information technology world.
 
 
 
 Note
 
 
 
 Candidates are required to attend Phone/Video Call / In-person interviews and after Selection of candidate (He/She) should go through all background checks on Education and Experience.
 
 
 Please email your resume to:divyam@petadata.ai
 
 
 Contact No: 510-279-6980
</div>

Technical Project Manager

4P Consulting Inc.

<div><div>Position: Technical Product Manager III
Location: Atlanta, GA
Duration: 4 Months
 
Client: Southern Company Services 
 
 
Southern Company Services is seeking an experienced Technical Product Manager III to lead cross-functional technology initiatives from concept through deployment. This role requires strong technical acumen, product ownership experience, and the ability to translate business needs into actionable product requirements and technical deliverables.
The ideal candidate will be comfortable working closely with engineering, architecture, and delivery teams while managing product backlogs, priorities, dependencies, and implementation timelines.
Key Responsibilities
&middot; Lead technology products and implementations from discovery through deployment.
&middot; Gather business requirements and translate them into product features, user stories, acceptance criteria, and technical deliverables.
&middot; Manage product roadmaps, priorities, backlogs, dependencies, and release plans.
&middot; Partner with engineering teams, architects, business leaders, and executive stakeholders.
&middot; Facilitate process discovery, future-state design, and business transformation workshops.
&middot; Support Agile ceremonies, sprint planning, backlog refinement, and delivery tracking.
&middot; Manage multiple workstreams and resolve delivery risks, issues, and dependencies.
&middot; Use data, user feedback, and experimentation to guide product decisions.
&middot; Promote user-centered design, process optimization, and continuous improvement.
&middot; Ensure solutions align with enterprise security, governance, compliance, and architecture standards.
Required Qualifications
&middot; 5+ years of experience as a Product Manager, Product Owner, Business Analyst, Scrum Master, Delivery Lead, or similar role.
&middot; Experience leading cross-functional technology implementations.
&middot; Strong knowledge of Agile, Scrum, product backlog management, and software delivery.
&middot; Experience translating business requirements into technical solutions.
&middot; Strong organizational, facilitation, communication, and stakeholder-management skills.
&middot; Ability to manage multiple priorities, workstreams, and delivery timelines.
&middot; Ability to influence teams and drive results without direct authority.
Preferred Qualifications
&middot; Experience delivering AI, Generative AI, machine learning, automation, or data and analytics solutions.
&middot; Familiarity with Azure, Google Cloud Platform, or related cloud and AI technology stacks.
&middot; Scrum Master or Product Owner certification, such as CSM, PSM, CSPO, or PSPO.
&middot; Experience working within enterprise governance, security, and compliance frameworks.
&middot; Knowledge of design thinking, process optimization, and business-process reengineering.
&middot; Utility, energy, or regulated-industry experience is preferred.</div></div>

Technical Product Manager III 4P/787

Cognizant

We are seeking an experienced Senior Business Analyst with strong expertise in Banking Products , Product Design , Agile delivery methodologies , and Mainframe technologies . The ideal candidate will act as the bridge between business stakeholders and technology teams, driving requirement discovery, product enhancement, and delivery of innovative banking solutions. The role requires hands-on experience in managing the complete requirements lifecycle while supporting business-critical applications built on COBOL, JCL, VSAM, and SYNCSORT platforms. Insights from internal banking and business analyst role documents highlight the importance of requirements traceability, stakeholder management, agile delivery, and banking product knowledge.
 
In this role, you will: 
<ul>
<li>Collaborate with business stakeholders to gather, analyse, and document functional and non-functional requirements.</li>
<li>Drive product design activities and translate business needs into user stories, process flows, and acceptance criteria.</li>
<li>Manage the complete requirements lifecycle, including elicitation, validation, prioritisation, traceability, and change management.</li>
<li>Work closely with Product Owners, Developers, QA teams, and business users throughout the SDLC.</li>
<li>Facilitate Agile ceremonies including Sprint Planning, Daily Stand-ups, Reviews, and Retrospectives.</li>
<li>Maintain and prioritise product backlogs using Scrum and Kanban frameworks.</li>
<li>Analyse and support banking applications built on Mainframe technologies including COBOL, JCL, VSAM, and SYNCSORT.</li>
</ul>
Work model
 We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 3 - 4 days a week in a client office in Columbus. Georgia. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
 Please note: A few of our roles may require in-person interviews at Cognizant offices or client locations, depending on project or client needs.
 What you need to have to be considered
 <ul>
<li>8+ years of experience as a Business Analyst or Business Systems Analyst.</li>
<li>Strong knowledge of Retail Banking, Commercial Banking, Lending, Deposits, Payments, or related banking products.</li>
<li>Proven experience in Product Design and Requirement Lifecycle Management.</li>
<li>Strong understanding of Agile methodologies, including Scrum and Kanban.</li>
<li>Experience creating user stories, epics, process flows, use cases, and acceptance criteria.</li>
<li>Hands-on exposure to Mainframe technologies including COBOL, JCL, VSAM, and SYNCSORT.</li>
</ul>
Salary and Other Compensation: 
The annual salary for this position is between $ 65447 to $ 117,000 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
 Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
 
Medical/Dental/Vision/Life Insurance
 
Paid holidays plus Paid Time Off
 
401(k) plan and contributions
 
Long-term/Short-term Disability
 
Paid Parental Leave
 
Employee Stock Purchase Plan
 Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Senior Business Analyst ( Banking and Mainframe)

Capgemini

<div><div><div><div><div>Atlanta, GA, United States (On-site)
 </div><div>Contract (7 months 1 day)
 </div><div>Published 4 hours ago
</div></div><div><div>JIRA &amp; Confluence
</div><div>Microsoft Technologies
</div><div>ScrumMaster certification
</div><div>agile methodologies
</div><div>agile project management
</div><div>problem - solving and communication skills
</div><div>stakeholder communication
</div></div><div><div><ul><li>We are seeking an experienced Senior Scrum Master with 6+ years of overall experience to lead Agile teams and drive successful delivery of high quality products. The ideal candidate will be a servant leader who coaches teams, removes impediments, and ensures Agile best practices are followed across the organization.
</li><li>The Scrum Master should have core competency and working experience on Microsoft Dynamics/Power Platform, without which this role would not be possible. 
 
 
</li></ul>Key Responsibilities:
<ul><li>Facilitate Scrum ceremonies including Sprint Planning, Daily Stand ups, Sprint Reviews, and Retrospectives
</li><li>Coach multiple Scrum teams on Agile/Scrum values, principles, and practices
</li><li>Remove impediments and help teams maintain focus on sprint goals
</li><li>Work closely with Product Owners to manage backlogs and ensure well defined user stories
</li><li>Promote continuous improvement and high team performance
</li><li>Track and report Agile metrics such as velocity, burndown, and sprint progress
</li><li>Engage with stakeholders and leadership to ensure alignment and transparency
</li><li>Support scaling of Agile practices across programs or portfolios 
 
 
</li></ul>Required Skills &amp; Qualifications:
<ul><li>10+ years of overall IT experience with 5+ years as a Scrum Master
</li><li>Strong hands-on experience with Scrum and Agile frameworks
</li><li>Experience working with cross-functional teams (engineering, QA, product, UX)
</li><li>Excellent facilitation, communication, and conflict resolution skills
</li><li>Proven ability to coach teams and foster a collaborative culture
</li><li>Experience with Agile tools such as JIRA, Confluence, Azure DevOps, or similar 
 
 
</li></ul>Preferred Qualifications:
<ul><li>Scrum Master certification (CSM, PSM, SAFe Scrum Master)
</li><li>Experience working in large, complex enterprise environments
</li></ul>The pay range that the employer in good faith reasonably expects to pay for this position is $36.17/hour - $56.52/hour. Our benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis.
Tundra Technical Solutions is among North America&rsquo;s leading providers of Staffing and Consulting Services. Our success and our clients&rsquo; success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.</div></div></div></div></div>

Scrum Master

The Home Depot

Position Purpose: At The Home Depot, we get UX; it is baked into our DNA. Now we are expanding our team to drive new initiatives. As a leader of the UX team, you will work with other strategists, designers, and researchers to help craft end-to-end experiences and drive strategic direction. You are an out of the box thinker with a desire to solve interesting and complex user and customer problems. Whether it's using design thinking techniques to drive ideation and alignment or developing new UX frameworks for scalable use, you can empower and activate the right ideas and people towards solving a problem. You recognize the value of well-crafted design along with the value of imagination and play in building great products within a business environment. With passion for customer and user experience excellence, you can craft end-to-end experiences to enact cutting-edge retail strategies; balancing user needs with business strategy and ultimately creating delight for your customers and innovative advantage for the company. You have solid awareness of research and design best practices and know that research is the foundation towards good design. You appreciate feedback and support from fellow researchers, designers, engineers, analysts, or product managers in our cross functional environment. You enjoy collaborative effort, taking feedback and input to your UX activities as a means of improving the end result. You are as comfortable influencing business leadership as you are your product leadership and individual contributors. You are the customer and user advocate. You drive innovation by championing actionable user insights, deeply understanding our customers, enhancing product usability, and providing our team avenues to delight our customers. You communicate effectively and share a point of view that guides quality decisions. Key Responsibilities and Tasks Responsible for strategic UX activities supporting a customer/associate segment or suite of products. Focused on the largest problems within a specific space. Can take on various ways of leading as needed (e.g. strategist, service designer, information architect, creative director, or big project team lead). Operates autonomously in their role. Proactively identifies insights and opportunities and drives consistency and standards. Typically supports 2-3 teams within a customer/associate experience segment. Key Responsibilities: 20% - Coaching and Mentoring - Leads interview exercises, determine cultural and team fits of candidates and aligns needs of the organization. Coaches domain resources (junior resources in UX activities and mentors UX resources for career development). Helps UX Leadership align resources to products based on skillset and cultural fit. 40% - Delivery and Execution - Models &amp; ensures consistency of deliverables. Delivers UX strategy artifacts (e.g., experience maps, service blueprints, etc.). Drives delivery in product area. Leads synthesis and facilitation activities. 40% - Leads Planning and Strategy Activities to Align Design Patterns and Testing Methods - Clearly communicates insights and opportunities and drives value of UX across experiences. Displays situational adaptability, is able to step in and drive change in products to better align with user needs or organizational goals. Has courage and organizational savvy to drive this change. Drives UX practice across experience, domain, or group of products. Drives vision and purpose; Combines user research outputs with OGSMs or OKRs of partners to clearly articulate the vision of their experiences and drive alignment with partners in solutions across products and experiences. Partners with Product, Development, other UX resources and business stakeholders across products to align multiple experiences in a domain. Direct Manager/Direct Reports: This position typically reports to User Experience Sr. Principal, User Experience Sr. Manager, or User Experience Director. This role has 0 direct reports. Travel Requirements: Typically requires overnight travel less than 10% of the time. Physical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles. Working Conditions: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: Must be 18 years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications: 5+ years of experience working with agile software development teams Strong interpersonal savvy Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Preferred Education: The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Minimum Years of Work Experience: 6 Preferred Years of Work Experience: 10 Preferred Leadership Experience: 1 Competencies: Decision Quality Collaborates Drives Engagement Ensures Accountability Plans and Aligns Develops Talent Manages Conflict

User Experience Principal

Workday

<div>Your work days are brighter here.
We&rsquo;re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we&rsquo;re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you&rsquo;ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We&rsquo;re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you&rsquo;ll do meaningful work with Workmates who&rsquo;ve got your back. In return, we&rsquo;ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you&rsquo;ve found a match in Workday, and we hope to be a match for you too.
About the Team
Workday&rsquo;s Consulting teams are driven by a passion for our products and the success of our customers in implementing our best in class cloud solutions. We&rsquo;re a diverse group of people, with an invaluable mix of experience and backgrounds, located across multiple locations within the region. We are often remote from one another but that doesn&rsquo;t stop our sense of collaboration, supportiveness, and fun!
About the Role
We are looking for a hardworking, innovative, and collaborative Senior HCM Functional Consultant to join our team. In this role you will ensure the successful implementation of the Workday HCM solution with customers through product and implementation expertise. The ideal candidate for this position should have extensive experience implementing or supporting HRIS systems, requirements capturing, configuration, data conversion, and testing. You should be detail oriented, self-motivated, proactive, results-oriented and able to successfully partner with customers and your project team. Be ready to be challenged and have fun!
<ul><li>Master HCM Core and at least one other product in the HCM product suite (Compensation, Benefits, Recruiting, Paradox, HiredScore, Talent Management, or Learning)
</li><li>Perform the following on an engagement: understand client business requirements, configure the Workday solution, demonstrate the configurations through the development of prototype systems, assist the client in testing the Workday solution
</li><li>Work with the client to help convert legacy data into Workday
</li><li>Assist the Integration team in helping to configure and test integrations between Workday and third party/custom solutions
</li><li>Understand Workday&rsquo;s Implementation Methodology and use it on all engagements
</li><li>Ensure the client takes advantage of Workday&rsquo;s proven solutions
</li><li>Mentor and share product knowledge with other consultants
</li></ul>About You
Basic Qualifications : Senior HCM Functional Consultant
<ul><li>Prior experience leading Workday implementations is a MUST
</li><li>A minimum of 3+ years implementing at least one of the following HCM solutions: HCM Core, Compensation, Benefits, Recruiting, Talent Management, Learning
</li><li>Previous consulting experience with a consulting/software company required
</li></ul>Basic Qualifications : Principal HCM Functional Consultant
<ul><li>Prior experience leading Workday implementations is a MUST
</li><li>A minimum of 7+ years implementing at least one of the following HCM solutions: HCM Core, Compensation, Benefits, Recruiting, HiredScore, Paradox, Talent Management, or Learning
</li><li>Previous consulting experience with a consulting/software company required
</li></ul>Other Qualifications :
<ul><li>Proven project management experience and a passion for customer service
</li><li>Functional experience - HCM, Compensation, Benefits, Recruiting, Talent Management and/or Learning
</li><li>Business analysis and requirements gathering abilities
</li><li>Experience deploying multiple HCM projects simultaneously a plus
</li><li>Workday HCM Certification a plus
</li><li>Ability to learn technology quickly through instruction and self-training.
</li><li>Ability to travel up to 30% of the time 
</li></ul> 
Workday Pay Transparency Statement
The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate&rsquo;s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday&rsquo;s comprehensive benefits, please click here .
Primary Location: USA.GA.Atlanta 
 
Primary Location Base Pay Range: $117,000 USD - $175,400 USD 
 
Additional US Location(s) Base Pay Range: $111,000 USD - $197,300 USD
Additional Considerations:
If performed in Colorado, the pay range for this job is $117,000 - $175,400 USD based on min and max pay range for that role if performed in CO.
<div><div><div><div><div><div><div>The application deadline for this role is the same as the posting end date stated as below: 
 
</div></div></div></div></div></div></div>08/21/2026 
 
 
Our Approach to Flexible Work 
 
With Flex Work, we&rsquo;re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote &quot;home office&quot; roles also have the opportunity to come together in our offices for important moments that matter.
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. 
 
At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email accommodations@workday.com .
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
At Workday, we value our candidates&rsquo; privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. 
Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. 
In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.</div>

Senior or Principal HCM Functional Consultant

Reserv

<div>About Reserv
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you.<h2 class="jobSectionHeader"> 
Requirements:</h2><ul><li>
Minimum 5 years of experience in commercial transportation, with a focus on delivery and/or courier claims</li><li>
Minimum of 3 years of leadership experience with a preference for experience managing in a fully remote environment</li><li>
Active licensure, home state or designated home state</li><li>
Willingness to obtain all relevant licenses within 45 days of hire</li></ul>
About the role
As a Bodily Injury Team Lead at Reserv, you will be a working leader providing support to a claims manager with leadership and claim technical responsibilities. Leadership responsibilities will include overseeing work done within the Commercial Transportation adjusting staff. We want your background and experience to deliver operational effectiveness, particularly in leveraging technology and analytics to drive better efficiencies and performance. You will serve a critical role with the team, the customers, and the client. This role will balance management responsibilities and individual contributor responsibilities when volume dictates the need for assistance with a claim. 
Who you are<ul><li>
Highly motivated and growth-oriented, impactful and influential</li><li>
Claims professional - you are knowledgeable and have a track record of success in commercial transportation claims adjudication.</li><li>
Strong leader - through formal management experience or a proven track record of peer and project leadership, you have demonstrated the ability to motivate, support, and teach a team to help them excel in their roles.</li><li>
Tech-oriented - You are excited by the prospect of building a tech-driven claims organization while delivering an excellent service and have proven results leveraging technology and analytics.</li><li>
Passionate - Claims professional who cares about their team, the customer, and their experience</li><li>
Empathetic leader - You exercise empathy and patience towards everyone you interact with</li><li>
Sense of urgency - at all times. That does not mean working at all hours</li><li>
Creative - You challenge existing assumptions and find ways of leveraging technology and the talents of your team to address problems</li><li>
Curious - You want to know the whole story so you can make the right decisions early and be decisive when it counts.</li><li>
Problem solver - You have the ability to take a 'deep dive' into the details of the business while staying focused on the big picture.</li><li>
Anti-status quo - You don't just wish things were done differently; you act on it</li><li>
Communicative - You are comfortable with and understand the importance of phone communications throughout the claims process.</li><li>
And did we mention a sense of humor? Claims are hard enough as it is!</li></ul>
What you'll do
We need you to do all the things typical to the role:<ul><li>
Flexibility - you will need to be able to switch from claims handling to coaching and feedback</li><li>
Agility- you must have an agile mindset and the ability to pivot from focus to focus in a moment's notice</li><li>
Be consistently dependable in achieving or exceeding goals and overcoming obstacles</li><li>
Implement and maintain best practices for claims handling, including claim intake, investigation, evaluation, settlement, and recovery</li><li>
Align team with client and customer expectations of the claims process</li><li>
Serve as a resource for escalated claims</li><li>
Foster a positive work environment, promote teamwork, and encourage professional growth and development</li><li>
Attract, hire, retain, and provide a high level of training with the support of the rest of the leadership team</li><li>
Prepare and present comprehensive claims reports, metrics, and analyses to clients and customers; advise clients on claim trends and loss mitigation</li></ul>
Job Duties:<ul><li>
Serve as backup/ leader when the Manager/Director is out of office</li><li>
Responsible for initial onboarding tasks/ access and new hire cultural immersion</li><li>
Subject Matter Expert for first-line questions, escalations, roundtable discussions</li><li>
Increased reserve and payment authority with the ability to assist with moderate reviews</li><li>
Identify topics and trends to discuss in team Huddles and Elevated Claims Experience Workshops lead/ co-lead by Team Leads, Managers, and other Reserv employees</li><li>
Customer Obsession Champions- Active advocates who help leadership cultivate a customer-centric mindset</li></ul>
Qualifications<ul><li>
Minimum of 5 years of insurance claims experience in bodily injury and property damage</li><li>
Minimum of 3 years of leadership experience with a preference for experience managing in a remote environment</li><li>
Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes</li><li>
Demonstrated commitment to quality, accuracy, and attention to detail</li><li>
Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive information</li></ul> 
Benefits<ul><li>
Generous health-insurance package with nationwide coverage, vision, &amp; dental</li><li>
401(k) retirement plan with employer matching</li><li>
Competitive PTO policy &ndash; we want our employees fresh, healthy, happy, and energized!</li><li>
Generous family leave policy after 8 months of continuous work</li><li>
Work from anywhere to facilitate your work life balance</li><li>
Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!</li></ul> 
At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!</div>

Bodily Injury Claims Team Lead

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