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ai sr principal cybersecurity architect

Hart, Inc.

<div>Description: 
Hart is seeking an accomplished health tech journalist or healthcare IT communications professional to help elevate our market authority through high-quality thought leadership, blog content, press releases, earned media, and story development.
This role is ideal for a journalist, editor, or communications professional with deep experience covering healthcare technology, health IT, digital health, interoperability, EHRs, hospital operations, data infrastructure, or healthcare innovation. As part of the marketing team, this position will help translate Hart&rsquo;s expertise into credible, timely, search-optimized, and media-ready content that strengthens Hart&rsquo;s visibility with healthcare executives, industry analysts, trade publications, and search-driven audiences.
Requirements:

 Thought Leadership and Blog Writing
Develop authoritative blog articles and long-form content on topics relevant to healthcare IT leaders, including EHR data migration, archival, interoperability, data accessibility, healthcare mergers and acquisitions, system decommissioning, disaster recovery, and healthcare data infrastructure.
Interview Hart executives, subject matter experts, clients, and partners to uncover market insights, customer challenges, technical differentiators, and compelling story angles.
Create content that supports both traditional SEO and answer engine optimization, including contentstructured for discoverability in AI-generated search, industry queries, and executive-level research.
Write in a voice that is credible, clear, educational, and aligned with the needs of CIOs, CMIOs, CFOs, health information leaders, IT directors, and operational executives. 
Press Releases and Media Materials
Draft press releases for product announcements, partnerships, customer wins, milestones, executive appointments, thought leadership campaigns, and market commentary.
Develop supporting media materials such as story briefs, executive quote banks, company backgrounders, contributed article outlines, award submissions, and analyst-ready summaries.
Help identify timely hooks tied to industry trends, regulatory changes, EHR vendor movement, healthcare consolidation, cybersecurity, interoperability, and data modernization.
Media Pitching and Story Development
Identify relevant journalists, editors, trade publications, podcasts, newsletters, and media outlets covering healthcare IT, digital health, hospital operations, data infrastructure, and health system transformation.
Develop targeted pitches that position Hart executives and subject matter experts as credible sources forcommentary and contributed content.
Support outreach to news outlets and industry publications with story ideas, expert commentary, bylinedarticle concepts, and interview opportunities.
Track media opportunities and recommend ways Hart can participate in timely conversations across the health tech landscape.
SEO, AEO, and Content Strategy Support
Contribute to Hart&rsquo;s content strategy by recommending article topics, keyword themes, question-basedcontent, and authority-building content clusters.
Optimize content for executive search behavior, AI answer engines, healthcare technology queries, andindustry-specific terminology.
Ensure content demonstrates expertise, credibility, originality, and relevance to healthcare decision makers.
Repurpose major content themes into derivative assets such as LinkedIn posts, executive commentary,email copy, sales enablement summaries, and short-form insights.
The ideal candidate will have:<ul><li>
7+ years of experience in journalism, healthcare communications, health tech content, publicrelations, or editorial strategy.</li><li>
A strong portfolio of published work in healthcare technology, digital health, health IT, hospitaloperations, healthcare data, interoperability, EHRs, cybersecurity, or related fields.</li><li>
Experience writing for executive audiences, particularly CIOs, CMIOs, CFOs, health informationleaders, IT directors, and healthcare operations leaders.</li><li>
Strong understanding of how healthcare organizations evaluate technology vendors, manage EHRtransitions, modernize data infrastructure, and address data accessibility challenges.</li><li>
Demonstrated ability to turn complex technical and operational topics into clear, compelling, andcredible narratives.</li><li>
Experience drafting press releases, contributed articles, media pitches, and executive thoughtleadership.</li><li>
Familiarity with SEO best practices, content authority signals, and emerging answer engineoptimization strategies.</li><li>
Existing relationships with healthcare IT publications, trade media, editors, analysts, or industrynewsletters is strongly preferred.</li><li>
Ability to work independently, interview subject matter experts, synthesize complex ideas, anddeliver polished content with minimal oversight.</li></ul>
Preferred Background:<ul><li>
Experience with any of the following would be especially valuable:</li><li>
Healthcare IT trade journalism</li><li>
EHR vendors or EHR implementation consulting</li><li>
Interoperability, TEFCA, FHIR, HL7, or healthcare data exchange</li><li>
Health system mergers, acquisitions, divestitures, or EHR consolidation</li><li>
Legacy system archival or application rationalization</li><li>
Healthcare cybersecurity, disaster recovery, or business continuity</li><li>
B2B SaaS, enterprise health tech, or services-enabled technology companies</li><li>
Public relations or analyst relations for healthcare technology companies</li></ul></div>

Marketing Manager, Communications

Cognizant

The posted job opening may be for a Temporary Fixed Term period of time. If the selected applicant is hired as a Temporary Fixed Term employee/associate, their employment with Cognizant will typically be for a period of six to nine months. Any extensions to the temporary employee’s employment period will be solely at the discretion of Cognizant Technology Solutions. About the role
 As a Gen AI Architect , you will make an impact by designing and implementing end-to-end artificial intelligence and machine learning solutions that support safe, scalable, and compliant medical device products. You will be a valued member of the AI and data engineering team and work collaboratively with data scientists, engineers, and compliance stakeholders to deliver innovative solutions that meet regulatory and clinical standards. In this role, you will:
 Design end-to-end machine learning architectures using AWS AI/ML services and MLOps practices for scalable and secure medical device applications
 Develop reusable MLflow-based frameworks for experiment tracking, model versioning, and governance across projects
 Build automated ML pipelines using AWS CodePipeline and related services to enable CI/CD for machine learning models
 Collaborate with cross-functional teams to translate AI/ML concepts into production-ready solutions aligned with regulatory requirements
 Define standards for data ingestion, feature engineering, and model serving to meet performance, reliability, and compliance goals
 Optimize deployment of generative AI and traditional ML models on AWS, balancing cost, scalability, and compliance
 Implement monitoring strategies for model drift, data drift, and system performance using MLOps tools
 Document architectures, decisions, and operational processes to support audits and regulatory reviews
 Partner with compliance and quality teams to ensure traceability, validation, and risk management in medical device AI solutions
 Promote secure coding and data protection practices for sensitive healthcare data
 Review and enhance existing AI/ML solutions to improve scalability, reliability, and clinical safety
 Support modernization of legacy systems into AI-driven solutions for improved clinical outcomes
 Advise stakeholders on how AI and ML capabilities can enhance medical device offerings responsibly Work model
 We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 3 days a week in a Cognizant office or client location in Chicago, IL. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
 The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations. What you need to have to be considered:
 9–12 years of experience in AI/ML engineering, solution architecture, or data science
 Strong hands-on experience with AWS machine learning services and cloud-native architecture design
 Proven expertise in MLOps practices, including MLflow, model lifecycle management, and governance
 Experience implementing CI/CD pipelines for ML using AWS CodePipeline or similar tools
 Deep understanding of machine learning concepts, including model development, evaluation, and feature engineering
 Hands-on experience with generative AI techniques and frameworks
 Experience working in regulated environments, preferably in medical devices or healthcare
 Strong understanding of data security, compliance, and privacy standards
 Ability to communicate effectively with both technical and non-technical stakeholders These will help you stand out:
 Experience delivering audit-ready, compliant AI/ML solutions in the medical device domain
 Familiarity with regulatory frameworks and validation processes for healthcare technologies
 Strong knowledge of responsible AI practices and risk mitigation strategies
 Experience designing highly scalable, secure cloud architectures for sensitive data
 Ability to bridge innovation with compliance in complex enterprise environments Salary and Other Compensation:
 Applications will be accepted until July 2, 2026 .
 The hourly salary for this position is between $88/hr - $100/hr depending on experience and other qualifications of the successful candidate.
 This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
 Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
 
Medical/Dental/Life Insurance
 
Long-term/Short-term Disability
 Employee Stock Purchase Plan
 Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Gen AI Architect

Location
 Location: Chicago
 Other locations: Anywhere in Country
 Salary: Competitive
 Date: Jun 23, 2026
 Job description
 Requisition ID: 1719879
 
Location: Anywhere in Country
 
At EY, we’re all in to shape your future with confidence.
 
We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
 
In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital – but can be a risky investment in such a rapidly changing environment. That’s why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Senior Consultant you’ll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around.
 
The opportunity
 
You’ll lead ServiceNow Transformation teams in a rapidly growing area of the business. It’s a client visible role, in which you’ll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career.
 
As a Senior Technology Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will interact with business stakeholders to gather and analyze requirements, ensuring that newly implemented technology solutions meet their needs. Your collaboration with technical teams will be essential in designing and delivering effective system architecture solutions.
 
Your key responsibilities
 
In this role, you will spend your time engaging with clients and internal teams to ensure successful project delivery. You will face challenges that require analytical thinking and problem-solving skills, providing you with opportunities to learn and grow in a dynamic environment. This position may require regular travel to meet with clients, allowing you to build relationships and understand their needs better. Key responsibilities include:
 
Interacting with business stakeholders to evaluate business models and processes.
 Analyzing newly implemented technology solutions to verify they meet business requirements.
 Collaborating with technical teams to design and deliver system architecture solutions.
 
Skills and attributes for success
 
Here, you’ll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers’ ITSM processes (e.g., Incident Management, Problem Management, Change Management, Service Catalog, Knowledge Management) or evaluating how AI can streamline delivery. Wherever you find yourself, you’ll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation.
 
Act as a workstream lead across all aspects of a ServiceNow ITSM project and solution delivery including but not limited to design, configuration/development, testing and deployment phases
 Ability to manage and mentor a multi-disciplinary team of 3-5 resources including offshore resources (e.g., consultants, developers, and testers)
 Provide guidance and industry leading practice expertise for ServiceNow ITSM process implementations, including how specific business objectives can be met through process and technology transformation
 Ability to analyze a company’s people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps
 Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes
 Current knowledge of ServiceNow AI capabilities for ITSM, including Now Assist, Virtual Agent, Predictive Intelligence, AI Search, AI Agents, and AI Control Tower
 Ability to identify and advise clients on practical AI-enabled ITSM use cases, including incident triage, ticket summarization, knowledge recommendations, self-service automation, and service desk productivity
 Ability to translate ServiceNow AI capabilities into measurable business outcomes, including faster resolution, improved employee experience, reduced manual effort, and stronger service operations
 Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources
 Experience in waterfall and agile delivery models – including supporting management activities such as planning, status reporting, budgets and risk and issue logs
 Ability to create high quality deliverables and project artifacts
 
To qualify for the role, you must have
 
A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline
 Typically, no less than 2 - 4 years relevant ServiceNow ITSM project experience
 ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD)
 
Minimum of 1 of the following ServiceNow certifications: 
ServiceNow Certified Implementation Specialist – ITSM
 3+ years of Big 4 or equivalent consulting experience
 Excellent soft skills – communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization
 Experience leading teams and supervising others
 A driver’s license valid in the U.S.
 Ability to travel to meet client needs
 
Ideally, you’ll also have
 
ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)
 Performance analytics and reporting experience – certifications are a plus
 ServiceNow Certified Implementation Specialist – Data Foundations or HAM or SAM
 Experience in ServiceNow’s AI solutions (e.g., Now Assist, Agentic, AI Control Tower)
 
What we look for
 
We seek individuals who are proactive, innovative, and eager to contribute to team success. Top performers are those who demonstrate strong analytical skills, the ability to communicate effectively, and a passion for technology and its impact on business.
 
What we offer you
 
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.
 
We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
 Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
 Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
 
Are you ready to shape your future with confidence? Apply today.
 EY accepts applications for this position on an on-going basis.
 
For those living in California, please click here for additional information.
 
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
 
EY | Building a better working world
 
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
 
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
 
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
 
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
 
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.
 
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Nearest Major Market: Chicago
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ServiceNow - ServiceNow IT Service Management (ITSM) - Senior -Tech Cons - Open Location

Databricks

<div>FEQ327R502

Mission

Reporting to the Tech GM of Field Engineering, the Specialist Solutions Architect Manager for Healthcare &amp; Life Sciences (HLS) will lead a high-impact team of Specialist Solutions Architects (SSAs) and SSA Team Leads/Managers across the North East region. You will cultivate, guide, and scale a dynamic organization focused on enterprise software, big data, healthcare interoperability (e.g., FHIR/HL7), clinical/claims analytics, real-world evidence (RWE), and medical AI/ML applications. Leading this specialized pre-sales engine, you will partner closely with Sales leadership to drive consumption, maximize ARR, and help healthcare providers, payers, and pharmaceutical organizations achieve transformational business and patient outcomes. You will scale and operate a world-class tier of field engineers to accelerate Databricks' dominance within the HLS vertical.

The Impact You Will Have:
<ul>
<li>Hire, train, and develop a high-performing tier of both individual contributors (IC) and frontline managers/leads within the Specialist Solutions Architecture organization.</li>
<li>Maintain a robust, diverse hiring pipeline attuned to deep technical expertise, clinical data structures, and life sciences domain proficiency.</li>
<li>Exceed regional sales and consumption targets by ensuring your management and SA teams rigorously qualify accounts, identify high-value genomic, clinical, or operational use cases, execute secure proof-of-concepts, and serve as trusted advisors across the customer lifecycle.</li>
<li>Drive deep adoption of the Databricks Data Intelligence Platform, ensuring compliance frameworks (HIPAA, HITRUST, GxP) are properly mapped to outsized business and regulatory value.</li>
<li>Establish strong matrixed relationships across Product Management, Engineering, Industry Solutions, and Sales to remove blockers and accelerate go-to-market velocity.</li></ul> 


What We Look For:
<ul>
<li>5+ years of leadership experience directly managing technical pre-sales teams, with a proven track record of leading both high-level individual contributors (L6+) and frontline technical managers/pod leads.</li>
<li>5+ years of deep experience in the data and AI space with highly technical platforms (e.g., distributed computing, cloud data warehousing, MLOps, or generative AI infrastructure).</li>
<li>Comprehensive understanding of the Healthcare and Life Sciences vertical, including hands-on familiarity with industry data models (OMOP, FHIR), regulatory constraints (HIPAA, GxP), and standard enterprise data integration/transformation patterns.</li>
<li>Proven capability as a trusted strategic advisor to HLS technical executives (CTOs, CIOs, Chief Data Officers) guiding large-scale cloud infrastructure and AI roadmap decisions.</li>
<li>Elite command of technical qualification methodologies, architecture design validation, structured proof-of-concept (POC) management, and value-selling frameworks.</li>
<li>Demonstrated history of organizational scaling&mdash;successfully hiring complex profiles, accelerating onboarding cycles, coaching leaders, and managing progression pathways.</li>
<li>Strong operational rigor around pipeline tracking, resource allocation, and building cross-functional alignment between Field Engineering, Sales, and Customer Success.</li>
</ul><div>
About Databricks

Databricks is the data and AI company. More than 10,000 organizations worldwide &mdash; including Comcast, Cond&eacute; Nast, Grammarly, and over 50% of the Fortune 500 &mdash; rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark&trade;, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. 
 
Benefits 
 
At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. 

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.</div></div>

Sr. Manager, Field Engineering (Specialist) - HCLS

UTZ Quality Foods

<div>Utz Quality Foods is seeking a Sr. Manager, Sales Planning &amp; Strategy. The Sr. Sales Strategy &amp; Planning Manager plays a key role in supporting the execution of sales strategy and planning processes and ensuring alignment with business objectives and Integrated Business Planning (IBP) requirements. This role partners with sales, marketing, and supply chain teams to deliver accurate, actionable sales plans and to maintain planning discipline across channels. The Sr. Manager focuses on translating strategy into operational sales activities and enabling the sales team with tools, data, and processes to achieve revenue goals.
<ul><li>This is a remote opportunity with up to 25% travel as needed.</li></ul>

Responsibilities:
<ul>
<li>Develop and maintain detailed sales strategy and plans, incorporating input from Sales teams, Marketing, Demand Planning, and Customer Insights.</li>
<li>Work collaboratively with Sales, Marketing, Demand Planning, and Finance to develop an annual sales plan to meet company objectives.</li>
<li>Guide Sales teams through a collaborative sales planning process by:
<ul><li>Supporting a build of account-level promotional calendars that align to RGM promo guardrails</li>
<li>Managing trade spend budgets to deliver volume and trade targets through optimizing frequency, depth, and mechanics by account</li>
<li>Influence strong in-market execution of the plan</li>
<li>Ensure annual plans are aligned to and support commercial and brand priorities.</li>
</ul></li><li>Ensure consistent use of sales planning processes, templates, and timelines.</li>
<li>Act as a liaison between field sales teams and central planning functions.</li>
<li>Drive precision in sales forecasts and integrity of trade data for timely updates in IBP and Demand Planning processes that will inform critical business and operational decisions</li>
<li>Track performance against sales plan metrics, flag variances, and steward risks &amp; opportunities</li>
<li>Support preparation of materials for annual sales planning, monthly Demand Reviews, and business performance meetings.</li>
<li>Generate and analyze sales reports to support decision-making by sales leaders.</li>
<li>Partner with Marketing and Product teams to support execution of brand initiatives, including: new product launches, product and packaging changes, corporate activations, etc.</li>
<li>Work closely with Supply Chain to align demand forecasts with capacity and inventory plans.</li>
<li>Provide training and support to sales team members on planning tools, processes, and reporting.</li>
<li>Share best practices and contribute to continuous improvement of planning processes.</li>
</ul>
Requirements:

Education
<ul>
<li>Bachelor's degree in Business, Marketing, Supply Chain, or related field.</li>
</ul>
Experience
<ul>
<li>5&ndash;7 years of experience in Sales, Sales Planning, Sales operations, Demand Planning, or related field.</li>
<li>Industry expertise in understanding of the CPG industry, including account and trade management, planning, sales support, and performance management.</li>
<li>Familiarity with S&amp;OP or IBP processes; experience in consumer goods or retail preferred.</li>
<li>Experience using CRM platforms and data analytics tools.</li>
</ul>
Skills
<ul>
<li>Strong organizational skills and attention to detail.</li>
<li>Analytical thinker with the ability to translate data into actionable insights.</li>
<li>Ability to prioritize and balance between immediate priorities and long-term objectives.</li>
<li>Proficient in Microsoft Excel, PowerPoint, Power BI and data visualization tools.</li>
<li>Proficient in Circana/Nielsen, internal shipment data systems, etc.</li>
<li>Excellent communication skills with the ability to present to small groups and to senior leadership</li>
<li>Ability to manage multiple priorities and meet deadlines in a fast‑paced environment.</li>
<li>Collaborative problem solver with strong relationship‑building and influencing skills.</li>
</ul>
External Recruitment Process:
<ul>
<li>Easy Application (5 mins): Introduce yourself and answer a few key questions to get started.</li>
<li>Engaging Chat Interview (20-25 mins): Share your experiences in an online chat, highlighting how your values align with ours.</li>
<li>Live Interview: Selected candidates will meet with the hiring manager to explore their alignment with the team and overall Utz company culture.</li>
</ul>
Continuously Pursuing Excellence!

Here at Utz, we have a passion for exciting and delighting consumers with delicious snack foods made from high quality ingredients. After over a century with a strong family heritage, our diverse portfolio of brands includes Utz, Zapp's, Boulder Canyon, and On the Border. Our associates are the reason for the success of this company, so it is important we provide a supportive, caring and inclusive environment that offers opportunities for career growth and advancement. We also help take care of our associates by providing benefits, resources, and programs that ensure they live their healthiest lives. Our benefit package includes medical, dental, and vision plans, an employer match 401k, profit sharing plan, employee stock purchase plan and much more. Join our world class team and help us become the fastest growing pure-play U.S. snacking company of scale!

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.</div>

Sr. Manager, Sales Planning & Strategy

<div><div>A Little About Us

EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional, analytical, and AI workloads across any cloud, anywhere. EDB empowers enterprises to control risk, manage costs and scale efficiently for a data and AI led world. Serving more than 1,500 customers globally and as the leading contributor to the vibrant and fast-growing PostgreSQL community, EDB supports major government organizations, financial services, media and information technology companies. EDB's data-driven solutions enable customers to modernize legacy systems and break data silos while leveraging enterprise-grade open source technologies. EDB delivers the confidence of up to 99.999% high availability with mission critical capabilities built in such as security, compliance controls, and observability. For more information, visit www.enterprisedb.com</div>
As EDB Principal Customer Success Manager (CSM), you will be at the forefront of our customer-centric strategy, ensuring our customers are achieving their goals and attaining sustainable value from our solutions. As a member of the CSM team, you will collaborate across all functions of the EDB organization to drive adoption, growth, and retention to your accounts while ensuring a positive customer experience. 

WHO Your passion as a professional CSM is being a champion for your accounts. You will develop, prioritize, and execute customer success plans to nurture and guide your 
customers along their journey with EDB, leveraging insights from data and engagement. Working in a dynamic environment, you are able to successfully manage multiple accounts as you deliver an exemplary experience by advocating on your customers' behalf. You can drive synergy across internal and customer teams to bring solid results and issue resolution. You will serve as your customers' EDB trusted advisor.

EXPECT to collaborate with other EDB functional teams to provide outstanding customer outcomes. You will be your customers' advocate with key EDB stakeholders including Sales, Services, Support, Product, and Marketing teams, as well as other members of the Customer Success team.

What your impact will be
<ul>
<li>Deliver a world-class customer experience as a trusted advisor that achieves success in deployment, adoption, and value realization of EDB offerings.</li>
<li>Create and implement individual Customer Success Plans by assessing, identifying, measuring, and defining customer goals and objectives using data analytics and customer knowledge</li>
<li>Proactive management of customers to optimize account health, mitigate risk, and reduce churn</li>
<li>Nurture accounts to identify opportunities for expansion and growth</li>
<li>Utilize consultative motions to drive outcomes throughout the customer lifecycle</li>
<li>Oversee and lead the coordination of EDB resources and escalate account issues for successful resolution</li>
<li>Cultivate customer relationships to build strong advocates that generate insightful case studies and customer references</li>
<li>Prepare and present Executive Business Reviews (EBRs) to show progress, value realization, and stakeholder management</li>
<li>Consult with customers on benefits and value of EDB portfolio and related technologies</li>
</ul>
What you will bring
<ul>
<li>5+ years of account management experience in Customer Success, Sales, Consulting, Customer Advocacy, or relevant experience</li>
<li>Highly skilled experience in successfully managing multiple high value accounts and customers in a dynamic environment</li>
<li>Establishes effective working relationships with stakeholders across functional areas and levels of a customer's organization up to C-level executives</li>
<li>Direct experience working with globally distributed and remote customer and internal teams</li>
<li>Nurture and manage customer relationships to ensure high customer satisfaction that results in adoption, growth, retention, and references</li>
<li>Strong professional presence; can effectively deliver presentations and demos, have clear communications and interpersonal skills</li>
<li>Proactive and creative problem solving mindset</li>
<li>Passionate and high empathy for customer experience</li>
<li>Strong discipline in using CS Management tools to derive insights, and optimize account health</li>
<li>Commitment to continuous learning and improvement</li>
<li>Consistently contributes to CS team initiatives and projects</li>
<li>English Language Skills and appropriate academic achievements, preferably Degree or equivalent</li>
</ul>
What will give you an edge
<ul>
<li>Experience with Partner relationship management</li>
<li>Knowledge of PostgreSQL, Linux, RedHat Linux, HPE Open Source, cloud service providers</li>
</ul><div>
EDB is committed to supporting our employees' overall well being by offering a range of benefits and resources to promote a healthy work-life balance and wellness. We provide access to CuraLinc to aid employees in health and wellness tips and practices, as well as Wellness Fridays extending to December 2026! Check out our career site for more information on perks and benefits and reach out to our Talent Acquisition team for region specific benefits.

We know it takes a unique mix of people and skills to help us in our mission to supercharge Postgres, and we understand that not everyone will check every box. We'd love to hear from you and we want you to apply!

EDB is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. EDB was built on a commitment to trust and respect each other and to embrace an array of people and ideas. These values remain at the center of our culture and are key to our company's integrity.

EDB does not seek or accept unsolicited resumes or CVs from recruitment agencies. EDB and its affiliates are not responsible for, and will not pay, any fees, commissions, or any other similar payment related to unsolicited resumes or CVs except as required in a written signed agreement between EDB and the recruitment agency or party requesting payment of a fee.

#LI-Remote</div></div>

Principal Customer Success Manager

Applied Systems

<div>Job Description:<div></div> 
Amazing Career Moments Happen Here
Transforming the insurance industry is ambitious, we know. That&rsquo;s why at Applied, we&rsquo;re building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers &ndash; all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we&rsquo;re not just redefining what&rsquo;s achievable; we&rsquo;re creating a place where amazing career moments are made possible. 
Position Overview
We&rsquo;re searching for a Director, Product Analytics and Insights to join our Product Operations team; establishing and leading our product analytics function from the ground up and shaping how product investment decisions are made across the business. Reporting to the VP of Product Operations, you will define the KPI framework, analytics strategy, instrumentation approach, and self-service capabilities that enable product managers and leaders to make data-driven decisions. Leveraging Pendo as the core analytics platform, you'll uncover user behavior, identify friction points, and deliver actionable insights that influence roadmap priorities and product outcomes. Working at the intersection of Product, Engineering, Data, and Go-to-Market teams, you'll serve as the owner of the product signal, connecting product performance to broader business results. This is a highly visible role with regular exposure to executive leadership and a unique opportunity to reimagine product analytics through the application of AI, helping transform not only what we build, but how we measure, learn, and innovate.
To keep us headed in the right direction, we&rsquo;re looking for people who understand winning is a team sport, who value and seek to learn from our team&rsquo;s diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. 
What You&rsquo;ll Do
<ul><li>Build and lead the product analytics function, establishing the strategy, KPI framework, instrumentation standards, and self-service analytics capabilities that drive data-informed product decisions.</li><li>
Partner with Product leadership to influence roadmap and investment priorities, translating user behavior, adoption trends, workflow analytics, and customer feedback into actionable recommendations.</li><li>
Own and optimize the product analytics ecosystem, leveraging Pendo and other analytics tools to design instrumentation, manage product telemetry, and deliver scalable insights across multiple products.</li><li>
Develop self-service dashboards and reporting solutions that empower Product Managers and leaders to monitor adoption, measure outcomes, and make evidence-based decisions independently.</li><li>
Embed measurement into the product development lifecycle, defining analytics and telemetry requirements for new features and releases to ensure success can be accurately tracked from launch.</li><li>
Analyze product performance and identify growth opportunities, proactively surfacing adoption challenges, user friction points, and emerging trends while measuring customer value, engagement, and business impact.</li><li>
Lead cross-functional analytics initiatives and team development, partnering with Engineering, Data, Go-to-Market, and Executive leaders to connect product outcomes to business results, advance AI-powered analytics capabilities, and build a high-performing analytics team over time.</li></ul> 
We&rsquo;re Excited to Learn More About You
Your experience may include:<ul><li>
8+ years in product analytics (or 3+ years in product/product analytics and 5+ years in business intelligence or data science roles), with at least 5 years in a leadership capacity</li><li>
Track record building high-performing product analytics teams with demonstrable impact on company strategy</li><li>
Deep, hands-on expertise with Pendo. This is non-negotiable. You should be able to design tagging strategies, build guides, configure funnels, and architect Pendo at scale across multiple products</li><li>
Strong working knowledge of SQL and BigQuery. Proficiency in Tableau for visualization and storytelling. Familiarity with data prep tools like Alteryx is a plus</li><li>
You don't need to be a data engineer, but you need to speak the language well enough to write instrumentation specs, discuss event models and schemas, and partner with data platform teams on pipeline decisions</li><li>
Experience building self-serve analytics capabilities for product teams, not just producing reports on request</li><li>
A genuine orientation toward product strategy. You see analytics as an input to what we build, not just a measure of what we built</li><li>
B2B SaaS experience, ideally in a complex, multi-product environment</li><li>
You've built AI-powered analytics workflows, agents, or projects that moved past experimentation into real use and impact, and you're energized by the idea of pushing what's possible</li></ul> 
You may have other skills or credentials, including:<ul><li>
Experience building a product analytics function from scratch rather than inheriting one</li><li>
Comfort working alongside commercial and engineering analytics teams and translating product metrics into language those audiences care about</li><li>
Experience in insurance, financial services, or other vertical software (not required, but you'll ramp faster)</li><li>
Prior experience within a Product Operations function or embedded with a product organization</li></ul> 
We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without a degree or a background in tech to apply! 
When You Join Team Applied, You Can Expect: 
A culture that values who you are and recognizes that you aren&rsquo;t just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. 
We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them. 
A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day:
<ul><li>Medical, Dental, and Vision Coverage
</li><li>Holiday and Vacation Time
</li><li>Health &amp; Wellness Days
</li>A Bonus Day for Your Birthday 
<li>
</li></ul>
 
Learn more about the people behind our products at https://www1.appliedsystems.com/en-us/about-us/jobs/ 
Our targeted starting base salary in the United States for this position ranges from $164,000 - $190,000 USD. To determine a new team member&rsquo;s starting pay, we consider a variety of factors, including someone&rsquo;s depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. 
Your Security Matters:
 
Our candidates&rsquo; personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. 
AI Utilization
We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, candidate screening, interviews, and final decisions are conducted by real humans. 
EEO Statement
Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don&rsquo;t discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. 
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#LI-US</div>

Director, Product Analytics & Insights

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