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ai transformation specialist

Decagon

<div>
 
 About Decagon
 
 
 
 Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.
 
 
 Our technology enables industry-defining enterprises like Avis Budget Group, Block&rsquo;s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel.
 
 
 We&rsquo;re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We&rsquo;re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.
 
 
 We&rsquo;re an in-office company, driven by a shared commitment to excellence and velocity. Our values &mdash; Just Get It Done, Invent What Customers Want, Winner&rsquo;s Mindset, and The Polymath Principle &mdash; shape how we work and grow as a team.
 
 
 
 About The Team
 
 
 
 Founder&rsquo;s Office is where the hardest problems land, and we help solve them for the entire business. We are a small team of former founders, operators, and investors embedded directly with leadership, taking on work of any kind, no matter how different or unique, to improve business operations. Strategy, corporate development, pricing, special projects, and analytics are a few examples. We are analytical and critical cross-functional thinkers from a diverse set of multidisciplinary backgrounds. If it is ambiguous, urgent, or high-stakes, we are probably already thinking about it.
 
 
 
 About The Role
 
 
 
 We are looking for someone to help us accelerate using AI across
 
 every
 
 facet of the company. You are AI-pilled and will not stop until everyone else at the company is too.
 
 
 You wear many different hats: vibe coder, strategist, data analyst, product manager, operations. We believe in building together, quickly.
 
 
 This is a fully in-office role based in our San Francisco office 5 days a week.
 
 
 
 In this role, you will
 
 
 
 <ul>
 <li>
 Build AI automation agents to make us efficient: design and deploy agents that translate company strategy and operational processes, into automated workflows, custom internal tools, and programmatic systems. Specifically: help automate manual sales processes, embed AI into growth marketing engines, maximize Claude skills in the post-sales org, and more. Unlock hundreds of Decagon teammates with their &ldquo;aha&rdquo; moment of your product.
 </li>
 <li>
 Build out intelligent solutions to make us more effective: build out an account mapping platform that helps sales and marketing identify the best individuals to target and break into accounts with. Leverage scrapers, search APIs, workflow automation tools, and LLMs to do this effectively, and efficiently.
 </li>
 <li>
 Be the AI Culture Driver: build an AI-native culture for the entire business, by identifying and enabling internal &ldquo;AI champions,&rdquo; and builders. Programmatically define templates and best practices into team norms. Turn them into people who can&rsquo;t live without the automation and will be very unhappy if it is taken away.
 </li>
 <li>
 Build out AI analytics: measure success by going deep into data, specifically around number of hours saved, and additional work delivered as a result of our efficiency and effectiveness gains. Become customer obsessed - customers being our internal stakeholders - and measure their happiness using our tools.
 
 
 </li>
 </ul>
 
 Your background looks something like this
 
 
 
 <ul>
 <li>
 Experience: 1-3 years in a high growth technical environment. Roles that are inherently self-starters, entrepreneurial, or technical are also great fits, looking to make the switch into this new and emerging critical function for all companies.
 </li>
 <li>
 AI prompting foundations: some experience in some form with AI enablement, AI operations, or AI engineering roles. You are generally comfortable prompting your way to solutions, and sometimes needing to get into code / working with APIs, etc.
 </li>
 <li>
 Builder DNA: you are a curious learner and builder, skilled with new AI tools like Claude Code, Cursor, Notion AI, automation tools like Dust, Gumloop, n8n, Zapier, GTM enrichments like Clay and Unify, and search APIs like Exa, Parallel, Browserbase. Some familiarity with SQL, BI, managing data lakehouses, and scraping and scripting from DS notebooks, is a plus.
 </li>
 <li>
 Get it done mentality: a bias toward action and building "v1 MVP" today. You thrive in the ambiguity of a fast-paced AI startup.
 </li>
 <li>
 Strong communications: you can produce clear, concise presentation of information, and influence teams to use your products. You run training sessions that drive impact through leadership and communications, in every gap you find.
 </li>
 <li>
 Ability to manage cross-functional teams: able to work hands-on in workflows across Sales, Post-Sales, Finance, People/HR, Ops, BizOps, Marketing, EPD, and more. It&rsquo;s OK if you haven&rsquo;t done it before.
 
 
 </li>
 </ul>
 
 Compensation
 
 
 
 $150,000 - $215,000 + Equity
 
 
 
 Benefits
 
 
 
 We proudly offer the following benefits for our full-time employees:
 
 
 <ul>
 <li>
 Take what you need vacation policy
 </li>
 <li>
 Medical, Dental, and Vision benefits for you and your family
 </li>
 <li>
 Life Insurance and Disability Benefits
 </li>
 <li>
 Retirement Plan (e.g., 401K, pension)
 </li>
 <li>
 Parental Leave
 </li>
 <li>
 Fertility and family building benefits through Carrot
 </li>
 <li>
 Daily lunches and snacks in the office to keep you at your best
 
 
 </li>
 </ul>
 
 These benefits are described in more detail in Decagon&rsquo;s policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.
 
</div>

AI Transformation Specialist

FloQast

<div><div>As a Forward Deployed Accountant (FDA), you&rsquo;ll lead the deployment of FloQast&rsquo;s Transform AI Agents for corporate customers, helping them automate core accounting workflows and improve operational efficiency. You&rsquo;ll work directly with customers to understand their processes, configure automation solutions, and deliver tangible outcomes.

This is a customer-facing role for accounting professionals who are eager to apply their domain knowledge in a technical setting and grow their skills at the intersection of finance and AI-powered automation.
<ul><li>Visa sponsorship is NOT available at this time</li></ul>

This is a remote position, but candidates MUST be based in the Bay Area.</div>
<div><div><h3 class="jobSectionHeader">
What You'll Do:</h3><div><div><ul>
<li>Build and deploy AI Agents that automate low to medium-complexity accounting workflows for corporate accounting teams, ensuring accurate configuration, testing, and documentation.</li>
<li>Enable corporate accounting teams to build and deploy AI Agents by delivering structured training, hands-on workshops, guided build sessions, and office hours, while supporting customers in identifying automation opportunities, assessing use case feasibility, and use case scoping.</li>
<li>Accelerate adoption across corporate accounting teams by leading enablement sessions and ongoing coaching that help users build confidence in designing, deploying, and maintaining their own AI Agents.</li>
<li>Perform basic troubleshooting by reviewing Agent configurations, validating inputs and outputs, and coordinating escalation with technical or integration resources as needed.</li>
<li>Support product improvement by sharing customer feedback and observations, participating in feature testing, and identifying usability gaps or enhancement opportunities.</li>
<li>Guide partner-led implementations by working closely with partner consultants, ensuring adherence to internal delivery guidelines, and delivering training to develop partner proficiency.</li>
<li>Travel as needed (up to 30%) to customer sites for hands-on deployment, training, and adoption workshops.</li>
<li>Lead internal enablement sessions by training team members on Transform&rsquo;s Agent-building tools, sharing technical best practices, and equipping them to confidently support customers in building and deploying AI Agents.</li>
</ul></div></div></div></div><div><div><h3 class="jobSectionHeader">What You'll Bring:</h3><div><div><ul>
<li>2&ndash;4 years of experience in accounting, audit, or accounting operations roles, with strong familiarity with core workflows such as reconciliations, journal entries, variance reviews, and month-end close activities.</li>
<li>Background in accounting required, CPA preferred. Experience in public accounting, audit, or corporate accounting is strongly preferred.</li>
<li>Familiarity with workflow automation, system optimization, or technology-enabled accounting processes.</li>
<li>Familiarity with data-flow, API, and integration concepts commonly used in accounting system.</li>
<li>Strong communication skills to lead training sessions, workshops, and guided build sessions with corporate accounting teams.</li>
<li>Ability to break down complex accounting processes and convert them into structured automation steps</li>
<li>Strong organizational skills to manage training schedules, documentation, and customer enablement activities.</li>
<li>Willingness to travel for corporate customer training, workshops, and enablement engagements.</li>
</ul></div></div></div></div><div><div><h3 class="jobSectionHeader">Nice to Haves:</h3><div><div><ul>
<li>CPA or degree in Accounting or Finance</li>
<li>Experience in Professional Services, Finance Transformation, or Process Optimization, ideally serving accounting or audit functions.</li>
<li>Experience with ERP systems (e.g., NetSuite, Intacct, Microsoft Dynamics) and accounting close processes</li>
<li>Familiarity with AI or automation platforms: LLM-based agents, RPA tools (e.g., UiPath), or AI workflow builders</li>
<li>Previous roles similar to Forward Deployed Engineer, Resident Consultant, or Embedded Solutions Architect</li>
<li>Experience designing or maintaining SQL-based reporting, and configuring API integrations between finance or operational systems</li>
<li>Strong business acumen with the ability to translate accounting/operational requirements into scalable technical workflows</li>
<li>Background in SaaS platforms focused on finance transformation, compliance, or accounting automation</li>
</ul></div></div></div></div><div><div><div>The base pay range for this position is $89,600 - $134,000. This position is eligible for a bonus plan in addition to base pay. Compensation is not limited to base salary. FloQast values our Total Rewards, and offers a competitive and elaborate Benefits Package including, but not limited to, Medical, Dental, Vision, Family Forming benefits, Life &amp; Disability Insurance, Unlimited Vacation and participation in our Employee Stock Program. FloQast reserves the right to amend, change, alter, and revise pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to this position you understand that this specific pay range is contingent upon meeting the qualifications and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role.</div>
<div></div>
<div>#LI-LB1</div>
<div>#LI-Hybrid1</div></div><div></div><div> 
</div>
<div>About FloQast:</div>
<div>FloQast is the leading AI-powered Accounting Transformation Platform, uniquely built by former accountants for accountants. We automate complex, recurring accounting workflows&mdash;transforming preparers into strategic reviewers and relieving accountants from tedious manual work. Our cloud-based solution is trusted by over 3,500 world-class accounting teams, including Lululemon, Doordash, and the MLB, to drive collaboration and financial accuracy. Driven by a mission to continuously elevate the profession, FloQast is redefining both the practice and the perception of accounting on a global scale.</div>
<div></div>
<div>Our values act as a guiding compass, shaping every decision we make, and are non-negotiable, particularly in our hiring process. Alongside our employees, partners, and customers, we embody these values every day:</div>
<div>Unwaveringly Authentic</div>
<div>Ambitious with Integrity</div>
<div>Empowered to Grow</div>
<div>Committed to Collaboration</div>
<div>Customer Obsessed in All Ways</div>
<div></div>
<div>FloQast is regularly rated as a Best Place to Work!</div>
<ul><li>Inc. Magazine&rsquo;s Best Workplaces in 2025, 2024, 2023, 2022, and 2021</li></ul>
<ul><li>Best Places to Work by LA Business Journal since 2017 (that&rsquo;s 9 years!)</li></ul>
<ul><li>Built In&rsquo;s Best Place to Work in Los Angeles 7 years in a row!</li></ul>
<div></div>
<div>Because we are Customer Obsessed in All Ways, check out what our customers have to say about FloQast on G2 Crowd.</div> 
<div></div>
<div></div>
<div>FloQast, Inc is committed to operating fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. We aim to recruit the right people for the jobs we have to offer, and to assess applications on the basis of relevant skills, education, and experience. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and strive to provide a professional and welcoming workplace for all employees.</div>
<div></div>
<div>Link to FloQast Recruiting AI Usage Policy</div></div>
<div><div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div></div></div>

Forward Deployed Accountant

TechnoSphere, Inc.

<div>
 
 Job Description
 
 
 Mandatory Skills
 
 
 
 
 AI/ML, ML Ops, Java,Python
 
 
 
 
 JD
 
 
 
 
 We are looking for a skilled MLOps Engineer to join our team and help us build, deploy, and maintain robust and scalable machine learning systems. You will be responsible for the full lifecycle of our ML pipelines, from data ingestion to model serving. This is a hands-on role where you will design and implement automated workflows, ensure data quality, and manage model deployments in a production environment.
 
 
 Responsibilities
 
 
 
 
 Data and Feature Pipelines: Design, build, and manage automated data ingestion, transformation, and validation pipelines using services like Kubeflow Pipelines and Vertex AI Pipelines.
 
 
 Feature Engineering: Implement and containerize feature engineering logic for diverse datasets, ensuring reusability and scalability.
 
 
 Data Validation: Integrate and manage data validation processes, including leveraging advanced techniques like AI Agents and the Generative Language API to automatically detect and remediate data quality issues.
 
 
 Model Training and Experimentation:
 
 
 Set up and maintain automated continuous training (CT) pipelines using Vertex AI Pipelines (Schedules) and Cloud Scheduler.
 
 
 Implement experiment tracking to log and compare model parameters, metrics, and artifacts.
 
 
 Configure and execute Hyperparameter Tuning jobs using Vertex AI Training to optimize model performance.
 
 
 Model Management: Establish a robust Model Versioning system to manage and store model artifacts securely in a centralized repository (Cloud Storage).
 
 
 Deployment and Serving:
 
 
 Containerize ML models and their dependencies using Docker and manage images with Artifact Registry.
 
 
 Build and maintain CI/CD workflows for ML models, ensuring seamless and automated deployment.
 
 
 Configure and manage low-latency production serving environments using Vertex AI Endpoints for real-time inference.
 
 
 Qualifications
 
 
 
 
 Strong experience with Google Cloud Platform (GCP) services, specifically in the MLOps and ML domain (Vertex AI, Kubeflow, Cloud Storage, Artifact Registry).
 
 
 Proven ability to design and implement end-to-end ML pipelines for data management, model training, and deployment.
 
 
 Hands-on experience with containerization technologies like Docker.
 
 
 Familiarity with CI/CD practices and pipeline automation.
 
 
 Knowledge of ML frameworks like TensorFlow, and experience with experiment tracking and hyperparameter tuning.
 
 
 Excellent problem-solving skills and a strong understanding of the ML lifecycle.
 
 
 Experience with the Generative Language API (Gemini model) or other AI Agent integrations is a plus.
 
 
 
</div>

AI/ML software developer

Salesforce

<div>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Enterprise Technology &amp; Infrastructure
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn&rsquo;t a buzzword &mdash; it&rsquo;s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You&rsquo;re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Lead/Principal Technical Writer (Trailhead) - Missionforce CX
We&rsquo;re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And we empower you to be a Trailblazer, too &mdash; driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good, you&rsquo;ve come to the right place.
We're looking for an experienced writer for the Missionforce Content Experience team. As a Trailhead Specialist, you will be a pivotal member of our team, combining expertise across content strategy, editing, and writing to deliver impactful enablement for Salesforce customers. This role requires a deep understanding of the Trailhead content lifecycle, a passion for customer success, and the ability to drive strategic initiatives across multiple clouds.
You will play a key role in setting and upholding content quality standards, ensuring strategic alignment, and fostering collaboration to produce industry-leading enablement. Collaborating closely with product leadership, you'll help build AI-powered content that supports mission-critical work across the U.S. Department of Defense, the Intelligence Community, Aerospace, and Allied Nations. If this excites you, come talk to us.
What you&rsquo;ll do:
<ul><li>Independently determine content needs and create essential materials (e.g., release notes, Help articles, implementation guides) for customers and engineers.
</li><li>Research, plan, draft, and validate Trailhead modules that align with the strategic vision of Missionforce.
</li><li>Uphold the stringent content quality standards set by our team, collaborating closely with Strategists and the centralized Trailhead team.
</li><li>Contribute to the team's leadership in the research and enablement of AI in CX Trailhead, including creating and testing specific use cases for Trailhead Academy.
</li><li>Work cross-functionally with PMs, UX Designers, Engineers, Support, and Researchers to map out the customer journey, define use cases, and deliver a holistic content set.
</li></ul>Required Experience/Skills
<ul><li>10+ years of experience in end-to-end content development, including strategic planning, writing, and editorial oversight for enablement content.
</li><li>Creative problem solver who can operate independently.
</li><li>Ability to write clean, concise, and effective content.
</li><li>Experience with XML/DITA and Markdown/Git.
</li><li>Excellent project and stakeholder management skills, with the ability to self-prioritize and drive alignment.
</li><li>Ability to create process flow and database architecture diagrams.
</li><li>Ability to quickly learn complex technologies.
</li><li>High standards of quality, editing skills, and attention to detail.
</li><li>Strong understanding of how to customize content for different personas.
</li></ul>Desired Experience/Skills
<ul><li>AI-first mindset: Demonstrate a strong curiosity and competence in AI tools and techniques &mdash; especially generative AI &mdash; along with the ability to simplify complex topics, engage diverse audiences, and increase real-world application.
</li><li>Strategic thinking: Help define the strategic vision for content for Missionforce products, focusing on today's priorities while building toward the future (might include adoption of new or different types of content or tools).
</li><li>Vocal leadership: Be comfortable asking questions, raising issues, or identifying opportunities for collaboration between teams. Bring together team members and stakeholders to create innovative solutions to problems.
</li><li>Data-driven: Identify improvements to content performance through data analysis, customer feedback, usage trends, process changes, and best practice research. Establish KPIs to track content effectiveness and workflow health.
</li><li>Skilled storytelling: Demonstrate excellent presentation skills and ability to maintain an &quot;executive presence,&quot; especially when things get challenging.
</li><li>Workplace advocate: Provide mentorship and guidance to other team members to support knowledge sharing and skill development across functions.
</li></ul>#LI-Y
Unleash Your Potential
When you join Salesforce, you&rsquo;ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we&rsquo;ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future &mdash; but to redefine what&rsquo;s possible &mdash; for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates&rsquo; resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that&rsquo;s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications &ndash; without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.&amp;#xa;&amp;#xa;The typical base salary range for this position is $150,100 - $304,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $180,200 - $332,600 annually.&amp;#xa;&amp;#xa;The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.</div>

Sr. Director / Director, Trailhead, Missionforce

Gamma

<div>
 
 About The Role
 
 
 
 You'll build the collaborative web application that millions of people rely on to create presentations, documents, and websites with AI. You'll ship features that make real-time collaboration feel effortless, integrate AI capabilities into intuitive interfaces, and ensure the editor performs flawlessly whether someone is creating their first gamma or their thousandth.
 
 
 This role puts you at the core of Gamma's product: our AI-powered editor, built on CRDTs and WebSockets. You'll shape how users interact with AI-generated content in real time, working closely with backend engineers, designers, and product managers to deliver experiences that feel fast, polished, and magical.
 
 
 Our team has a strong in-office culture and works in person 4&ndash;5 days per week in San Francisco. We love working together to stay creative and connected, with flexibility to work from home when focus matters most.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Build and evolve the core real-time collaborative editing experience using CRDTs and WebSockets
 </li>
 <li>
 Ship full-stack features that integrate AI capabilities into intuitive, polished user experiences
 </li>
 <li>
 Optimize frontend performance so the editor feels fast and responsive at scale
 </li>
 <li>
 Collaborate with designers to implement high-quality UI interactions and visual details
 </li>
 <li>
 Contribute to and suggest improvements for open-source projects that are core to Gamma's web application
 </li>
 <li>
 Design APIs with backend engineers to power seamless collaboration and content creation
 
 
 </li>
 </ul>
 
 What You'll Bring
 
 
 
 <ul>
 <li>
 3+ years building production web applications with strong fundamentals in JavaScript, React, and modern web development
 </li>
 <li>
 Genuine passion for crafting excellent web experiences, with sharp attention to detail in UI implementation
 </li>
 <li>
 Experience with real-time collaborative systems, WebSockets, or similar technologies, and familiarity with CRDTs or operational transformation for collaborative editing
 </li>
 <li>
 A curious, low-ego mindset that matches your technical skill
 </li>
 <li>
 Prior experience building rich text editors or content editors (Nice to have)
 
 
 </li>
 </ul>
 
 Compensation Range
 
 
 
 The base salary for this full-time position, which spans multiple internal levels depending on qualifications, ranges between $180K - $275K plus benefits &amp; equity.
 
 
 
 Final offer amounts are determined by multiple factors, including but not limited to experience and expertise in the requirements listed above.
 
 
 
 If you're interested in this role but you don't meet every requirement, we encourage you to apply anyway! We're always excited about meeting great people.
</div>

Software Engineer, Frontend

OpenGov

<div>OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov&rsquo;s mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com.<h2 class="jobSectionHeader">
Job Summary</h2>
OpenGov is seeking a Sr. AI Analyst, People Intelligence to serve as the dedicated practitioner embedded within OpenGov&rsquo;s growing Applied AI/innovation team, focused on G&amp;A use cases. This role sits at the intersection of messy data, workflow automation, and applied AI &mdash; and exists to systematically redesign how OpenGov&rsquo;s HR, Talent Acquisition, and Enablement functions operate in an AI-native world. You will identify, prioritize, and build AI-powered workflows, tools, and copilots that reduce friction, improve decisions, and free up time for the work that actually requires human judgment.
This is an analyst and workflow automation role first, not a software engineering role. You bring a sharp process mind, comfort with modern AI tools (e.g. Claude/ChatGPT, 3rd party AI tools, and no-code/low-code automation platforms), and the instinct to translate a messy, manual workflow into something smarter. You don&rsquo;t need to write production code, or be an HR Ops/Tech specialist.
What you DO need is to be a problem-solver with the ability to deeply understand how your partner teams actually work, identify where AI-native redesign creates the most leverage, and build or orchestrate solutions that real people will use to solve real pain points. You will work within the Applied AI team&rsquo;s technical ecosystem and governance framework, owning the full problem-to-solution lifecycle yourself, and partnering with AI/data engineers when needed.
Given the sensitivity of the data, this role requires a mature, genuine understanding of data confidentiality and HR compliance. You will have access to data and systems at a level comparable to senior HR leadership, and you will be expected to exercise that access with the discretion and judgment that earns it.
While this role sits within the Applied AI team, you will maintain a close working relationship with the HR Technology Leader, who will provide domain guidance on HR systems, compliance context, and functional priorities &mdash; ensuring your work is grounded in how the People org actually operates.<h2 class="jobSectionHeader"> 
Core Responsibilities</h2><ul><li>
Map and redesign People org workflows with an AI-native lens: go deep with HR, Talent, and Enablement teams to understand current-state processes, identify automation and AI augmentation opportunities, and translate findings into prioritized, sequenced action plans that account for effort, impact, and compliance sensitivity.</li><li>
Build and deploy AI-powered tools and automations for the People organization: this includes manager copilots, candidate screening workflows, onboarding automation, policy Q&amp;A assistants, enablement content tools, and other solutions using Claude, Slack, and connected enterprise platforms &mdash; operating within OpenGov&rsquo;s AI governance framework.</li><li>
Partner with AI, systems, or data engineers when required &mdash; clearly defining requirements, translating business needs into actionable technical specs, and owning outcomes on the People side while the engineering team handles backend complexity.</li><li>
Serve as the primary AI capability advisor for the People org: help team leaders understand what&rsquo;s possible with AI today, evaluate build vs. buy tradeoffs, identify where AI should not be applied (due to compliance or sensitivity constraints), and set realistic expectations on scope and timeline.</li><li>
Own data sensitivity and compliance judgment as a core function of the role: every workflow you design or tool you build must account for the confidentiality of HR data, applicable employment law constraints, and OpenGov&rsquo;s internal data governance rules. Flag risks proactively &mdash; don&rsquo;t wait to be asked.</li><li>
Maintain a living roadmap of AI initiatives across the People org: track ideas, in-flight projects, and delivered solutions; report on impact; and continuously reprioritize based on business need and resource availability.</li><li>
Drive adoption and change management for AI tools you build: shipping is not the finish line. You own ensuring that the tools and workflows you create are understood, used, and refined based on real feedback from the people who depend on them.</li><li>
Contribute to OpenGov&rsquo;s broader AI flywheel: insights and workflow patterns developed inside the People org may inform how OpenGov advises government customers on people operations and workforce AI &mdash; you should document learnings in ways that can be reused.</li><li>
Communicate progress, priorities, and blockers clearly across stakeholders: written updates, structured check-ins with People leadership and Applied AI leadership, and crisp escalation when decisions require broader alignment.</li></ul><div> 
</div><h2 class="jobSectionHeader">
Required Experience</h2><ul><li>
Bachelor&rsquo;s degree in HR Tech, Information Systems, Organizational Psychology, or Data Analytics, or a related field.</li><li>
4&ndash;7 years of experience in an individual contributor (IC) role in technical product management, data science, people analytics, or a closely adjacent function. We need someone who has been hands-on, on the ground, building and improving things.</li><li>
Demonstrated experience using AI tools in a professional context &mdash; not just familiarity. You have been actively using tools like Claude or ChatGPT, as well as agentic orchestration systems like n8n, make.com, or Airia, to meaningfully improve how you or your team works, and you can speak concretely about what you&rsquo;ve built or changed as a result.</li><li>
Strong process analysis and workflow redesign skills: you can map a messy current-state process, identify where AI creates leverage versus where it creates risk, and design a future-state that people will actually adopt.</li><li>
Comfort working with no-code and low-code automation tools (e.g., Zapier, Make, Workato, or equivalent) and enterprise SaaS platforms (Workday, Ashby, or similar HR systems).</li><li>
A mature, demonstrated understanding of HR data sensitivity and employment law constraints &mdash; including what data can and cannot be used to make automated decisions, what requires human review, and how to design systems that protect employee privacy without sacrificing usefulness.</li><li>
Strong analytical skills: comfortable with data in spreadsheets, dashboards, or basic BI tools (Tableau, Looker, or similar); able to extract insight from People data and frame it clearly for both technical and non-technical audiences.</li><li>
Exceptional written and verbal communication: For example, you can explain a complex AI workflow to an HR business partner, the tradeoffs of a data access decision to a legal stakeholder, and the technical requirements to an AI engineer. You write clearly and you don&rsquo;t create information silos.</li><li>
Self-starter with high initiative: you see opportunities, you propose solutions, and you drive them forward without waiting to be told. This role will involve significant ambiguity, especially early on, and the right person will find that energizing rather than paralyzing.</li><li>
Collaborative by default: you build trust with domain experts before designing for them, you surface tradeoffs clearly, and you understand that the best AI workflow in the world fails if the people it&rsquo;s designed for don&rsquo;t believe in it.</li></ul><div> 
</div><h2 class="jobSectionHeader">
Nice to Have</h2><ul><li>
Familiarity with AI governance concepts: prompt design, data access controls, audit trails, and responsible AI principles in the context of HR applications.</li><li>
Experience building or deploying Slack-based bots, workflow automations, or internal tools without engineering support.</li><li>
Prior experience in an HR technology, people analytics, or HR ops role at a SaaS company or in a compliance-intensive environment.</li><li>
Exposure to employment law, I-9/EEO compliance, or compensation equity frameworks &mdash; not as a legal expert, but as someone who understands why these guardrails exist and how to design around them responsibly.</li><li>
Experience working at the intersection of People and IT or People and Finance &mdash; roles that required navigating cross-functional data ownership and system permissions.</li><li>
Familiarity with Snowflake, Looker, or similar data platforms at a read/analysis level (not engineering).</li><li>
Background in organizational design, change management, or workforce transformation initiatives.</li><li>
Experience working in a fast-moving, high-growth SaaS environment where the org is actively evolving and priorities shift quickly.</li><li>
Prior exposure to government, regulated industries, or other compliance-heavy environments where data handling standards are elevated.</li></ul>
Compensation:
Chicago, IL: $150,000 - $165,000 
On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance.
The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate&rsquo;s geographical location.<h1 class="jobSectionHeader">
Why OpenGov?</h1>
A Mission That Matters.
At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it&rsquo;s the core of our democracy.
Opportunity to Innovate
The next great wave of innovation is unfolding with AI, and it will impact everything&mdash;from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We&rsquo;ve touched 2,000 communities so far, and we&rsquo;re just getting started.
A Team of Passionate, Driven People
This isn&rsquo;t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune.
A Place to Make Your Mark
We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within.
Benefits That Work for You
Enjoy an award-winning workplace with the benefits to match, including:<ul><li>
Comprehensive healthcare options for individuals and families</li><li>
Flexible vacation policy and paid company holidays</li><li>
401(k) with company match</li><li>
Paid parental leave, wellness stipends, and HSA contributions</li><li>
Professional development and growth opportunities</li><li>
A collaborative office environment with weekly catered lunches.</li></ul>
Compensation Range: $150K - $165K</div>

Sr. Analyst, Applied AI (G&A Intelligence)

Mercor

<div>
 
 About The Job
 
 
 
 
 Mercor
 
 connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include
 
 Benchmark
 
 ,
 
 General Catalyst
 
 ,
 
 Peter Thiel
 
 ,
 
 Adam D'Angelo
 
 ,
 
 Larry Summers
 
 , and
 
 Jack Dorsey
 
 .
 
 
 
 Position:
 
 Insurance AI Specialist
 
 
 
 Type:
 
 
 Contract
 
 
 
 
 Compensation:
 
 
 $80&ndash;$100/hour
 
 
 
 
 Location:
 
 
 Remote
 
 
 
 
 Role Responsibilities
 
 
 
 <ul>
 <li>
 Review and evaluate AI-generated outputs related to policy language interpretation, risk classification, claims adjudication, and actuarial projections.
 </li>
 <li>
 Create realistic scenarios based on insurance workflows such as underwriting submissions, claims investigations, coverage disputes, rate filings, and regulatory examinations.
 </li>
 <li>
 Annotate, label, and validate data across insurance use cases including loss reserving, fraud detection, and policy coverage analysis.
 </li>
 <li>
 Provide structured feedback on AI accuracy in areas such as insurance regulations, actuarial standards, and industry-specific terminology.
 </li>
 <li>
 Collaborate asynchronously with research teams to refine evaluation frameworks for insurance-domain AI.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Must-Have
 
 
 
 <ul>
 <li>
 3+ years of professional experience at an insurance carrier, brokerage, reinsurer, or regulatory body.
 </li>
 <li>
 Background in underwriting, claims management, actuarial science, insurance sales, compliance, or risk management.
 </li>
 <li>
 Strong analytical thinking and ability to translate insurance workflows into structured evaluation tasks.
 </li>
 <li>
 Clear written communication and attention to detail.
 
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 <ul>
 <li>
 Professional designations such as CPCU, ARM, FCAS, FSA, AIC.
 
 
 
 </li>
 </ul>
 
 Application Process (Takes 20&ndash;30 mins to complete)
 
 
 
 <ul>
 <li>
 Upload resume
 </li>
 <li>
 AI interview based on your resume
 </li>
 <li>
 Submit form
 
 
 
 </li>
 </ul>
 
 Resources &amp; Support
 
 
 
 <ul>
 <li>
 For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
 </li>
 <li>
 For any help or support, reach out to: support@mercor.com
 
 
 
 </li>
 </ul>
 
 PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
 
</div>

Insurance Underwriter - Risk Specialist

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