customer support specialist Jobs in San Francisco

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content creator - social media Jobs in San Francisco

content creator - social media

director of content marketing Jobs in San Francisco

director of content marketing

ai content specialist

YO IT Consulting

<div>
 
 Shape How AI Sees The World
 
 
 
 We're looking for sharp writers and social media natives to join a cutting-edge AI training project. You'll analyze visual content and craft written descriptions that teach AI models to truly
 
 understand
 
 what they're looking at&hellip; not just see pixels, but grasp context, tone, and meaning. If you've ever crafted the perfect article, decoded a meme before it went viral, or developed marketing that actually connects,
 
 this role was made for you.
 
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Analyze images and write clear, detailed descriptions
 </li>
 <li>
 Identify key elements, context, and cultural references in visual content
 </li>
 <li>
 Evaluate content quality against established guidelines
 </li>
 <li>
 Apply consistent judgment across a variety of image types
 
 
 </li>
 </ul>
 
 You're a Great Fit If You
 
 
 
 <ul>
 <li>
 Write with clarity and voice - You can describe complex visuals in a way that's informative and readable
 </li>
 <li>
 Get internet culture - Memes, trends, visual storytelling on social platforms? Second nature.
 </li>
 <li>
 You notice what others miss - Small details, subtle context, the difference between what's shown and what's meant
 </li>
 <li>
 You're precise but not robotic - Engaging and accurate, not stiff or formulaic
 </li>
 <li>
 You can follow detailed guidelines - And apply them consistently across many tasks
 
 
 </li>
 </ul>
 
 Ideal Background
 
 
 
 <ul>
 <li>
 Proven writing experience
 </li>
 <ul>
 <li>
 Social media management or content creation
 </li>
 <li>
 Journalism, literature, communications, or media studies
 </li>
 <li>
 Experience with annotation, transcription, or QA work (a plus, not required)
 
 </li>
 </ul>
 </ul>
 
 Compensation &amp; Details
 
 
 
 <ul>
 <li>
 $30-$40/hour based on experience and quality
 </li>
 <li>
 Paid onboarding provided
 </li>
 <li>
 Opportunity for ongoing work based on performance
 
 
 </li>
 </ul>
 
 
 Join a team making AI smarter, more accurate, and more culturally aware&hellip; one post at a time!
 
 
 
 
 We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request.
 
 
 Contract and Payment Terms
 
 
 <ul>
 <li>
 You will be engaged as an independent contractor.
 </li>
 <li>
 This is a fully remote role that can be completed on your own schedule.
 </li>
 <li>
 Projects can be extended, shortened, or concluded early depending on needs and performance.
 </li>
 <li>
 Payments are weekly on Stripe or Wise based on services rendered.
 </li>
 </ul>
</div>

AI Content Specialist

Cohere

<div>
 
 Who are we?
 
 
 
 Our mission is to scale intelligence to serve humanity. We&rsquo;re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI.
 
 
 We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what&rsquo;s best for our customers.
 
 
 Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products.
 
 
 Join us on our mission and shape the future!
 
 
 
 About The Role
 
 
 
 Cohere is seeking a creative and strategic Social Content Creator to elevate our brand presence across social media platforms, including LinkedIn, YouTube, Instagram, TikTok, and emerging channels. This role is perfect for a digital storyteller passionate about crafting engaging content that resonates with diverse audiences and strengthens our brand identity in the AI space.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Develop and execute content tailored to each platform (LinkedIn, YouTube, etc.), ensuring a consistent yet platform-specific brand voice.
 </li>
 <li>
 Create a variety of content types, including text, visuals, and videos, optimized for social media engagement.
 </li>
 <li>
 Stay ahead of trends and leverage AI tools for content ideation, generation, and performance analysis.
 </li>
 <li>
 Collaborate with cross-functional teams (Design, Marketing, Product) to align social content with broader campaigns and product launches.
 </li>
 <li>
 Establish and grow Cohere's presence on new platforms, experimenting with innovative formats and strategies.
 </li>
 <li>
 Monitor social media analytics to refine content approaches and enhance audience engagement.
 
 
 </li>
 </ul>
 
 What We're Looking For
 
 
 
 <ul>
 <li>
 Experience: 3-5 years in social media content creation, with a strong portfolio showcasing platform-specific strategies and audience growth at a tech company or similar organization.
 </li>
 <li>
 Do-er mentality: Autonomously create compelling content end-to-end, working in a scrappy fashion at a fast pace.
 </li>
 <li>
 Creativity: Ability to produce engaging content that stands out in a crowded digital landscape&ndash;from end to end, including copywriting and asset creation.
 </li>
 <li>
 Strategic thinking: Skill in analyzing trends, audience behavior, and performance to inform decisions.
 </li>
 <li>
 Adaptability: Comfort experimenting on new platforms and adjusting strategies based on emerging trends and technologies.
 </li>
 <li>
 Collaboration: Excellent teamwork skills, with the ability to work closely with designers, writers, marketers, PR, and product teams.
 </li>
 <li>
 AI curiosity: Interest in leveraging AI tools for content creation and optimization, even without prior experience.
 
 
 </li>
 </ul>
 
 Why Cohere?
 
 
 
 <ul>
 <li>
 Impactful work: Shape the voice of a leading AI company and engage with a global audience of tech enthusiasts, business leaders, and AI experts.
 </li>
 <li>
 Innovative environment: Join a team that values creativity, experimentation, and staying ahead of digital trends.
 </li>
 <li>
 Growth opportunities: Be part of a growing team with opportunities to explore new platforms and strategies.
 </li>
 <li>
 Flexible culture: Enjoy remote work flexibility and a collaborative, supportive atmosphere.
 
 
 </li>
 </ul>
 
 Bonus Points
 
 
 
 <ul>
 <li>
 Experience with AI-powered content tools.
 </li>
 <li>
 Familiarity with analytics tools for tracking social media performance.
 </li>
 <li>
 A finger on the pulse of social trends and experience creating multimedia content.
 
 
 </li>
 </ul>
 If some of the above doesn&rsquo;t line up perfectly with your experience, we still encourage you to apply!
 
 
 We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form, and we will work together to meet your needs.
 
 
 
 Full-Time Employees At Cohere Enjoy These Perks
 
 
 
 🤝 An open and inclusive culture and work environment
 
 
 🧑&zwj;💻 Work closely with a team on the cutting edge of AI research
 
 
 🍽 Weekly lunch stipend, in-office lunches &amp; snacks
 
 
 🦷 Full health and dental benefits, including a separate budget to take care of your mental health
 
 
 🐣 100% Parental Leave top-up for up to 6 months
 
 
 🎨 Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement
 
 
 🏙 Remote-flexible, offices in Toronto, New York, San Francisco, London and Paris, as well as a co-working stipend
 
 
 ✈️ 6 weeks of vacation (30 working days!)
</div>

Content Creator - Social Media

Samba TV

<div>
 
 
 Samba is an AI-powered media intelligence company on a mission to give marketers the complete picture of their audiences. Our AI indexes media consumption across millions of smart TVs and 2.5 billion web pages, combining that data with third-party signals through the Samba Knowledge Graph, a map of the real interests, behaviors, and purchase intent of 1.5 billion user profiles globally. Brands, agencies, publishers, and platforms use Samba to make smarter decisions across every stage of the marketing funnel.
 
 
 
 
 
 
 Samba is looking for a Director of Content Marketing to lead and elevate our content strategy end-to-end. In this role, you will build a high-performing content engine, our own editorial newsroom, powered by Samba&rsquo;s unmatched media intelligence across TV, web, and emerging platforms. You&rsquo;ll shape the stories that define our brand, showcasing our industry-leading TV and digital viewership data, AI/ML innovations, agentic workflow solutions, and next-generation ad tech products.&nbsp;
 
 
 
 &nbsp;
 
 
 
 As a senior leader operating at the intersection of advanced AI technology and programmatic advertising, you will translate complex data science concepts into clear, compelling content that engages advertisers, agencies, publishers, and technology partners. You will own the full content lifecycle from ideation to distribution, while partnering closely with Product Marketing, PR, Sales, Technical teams, and executive leadership to ensure alignment and impact across the organization. You will manage a small scale high performing team. Deliverables will depend on your storytelling skills and ability to project manage creation of snackable quick visual bites of insights (charts, infographics, etc), as well as shorter reports.
 
 
 
 
 
 
 What You'll Do
 
 <ul>
 
 <li>
 
 Content Strategy &amp; Execution
 
 
 <ul>
 
 <li>
 Build and lead a high-performing content engine, our editorial newsroom, leveraging Samba&rsquo;s cross-screen media intelligence.
 </li>
 
 <li>
 Drive a focused content strategy aligned with launches, GTM priorities, and audience needs.
 </li>
 
 <li>
 Produce high-impact, multi-format content (reports, visuals, articles, social, case studies, videos, enablement).
 </li>
 
 <li>
 Translate complex data and AI/ML concepts into clear, snackable narratives.
 </li>
 
 <li>
 Create repeatable storytelling frameworks around cross-screen insights, measurement, AI audiences, and ad effectiveness.
 </li>
 
 <li>
 Own the content calendar end-to-end for timely, high-quality output.
 </li>
 
 <li>
 Collaborate with data science, product, and engineering for accuracy and clarity.
 </li>
 
 </ul>
 
 </li>
 
 <li>
 
 Thought Leadership &amp; Brand Storytelling
 
 
 <ul>
 
 <li>
 Position Samba as the leader in AI-driven advertising, cross-screen measurement, and the future of streaming.
 </li>
 
 <li>
 Partner with PR/Comms on executive thought leadership, media narratives, and analyst/conference content.
 </li>
 
 <li>
 Identify content opportunities from trends, competition, customer insights, and internal innovation.
 </li>
 
 <li>
 Ensure narrative consistency across touchpoints and develop strong customer stories that demonstrate ROI.
 </li>
 
 </ul>
 
 </li>
 
 <li>
 
 Social &amp; Distribution
 
 
 <ul>
 
 <li>
 Manage and optimize distribution across LinkedIn, X, and other channels.
 </li>
 
 <li>
 Lead social strategy to amplify thought leadership and product news.
 </li>
 
 <li>
 Monitor engagement and performance to refine content decisions
 </li>
 
 <li>
 Collaborate with Digital Marketing to support GEO, SEO, SEM, and paid promotion.
 </li>
 
 </ul>
 
 </li>
 
 </ul>
 
 
 
 
 Who You Are
 
 <ul>
 
 <li>
 
 7-10+ years in content marketing; bonus if in ad tech, martech, data platforms, or SaaS.
 
 </li>
 
 <li>
 
 Comfortable and excited about creating content topics around AI/ML, data science, predictive analytics, and AI-driven marketing.
 
 </li>
 
 <li>
 
 Hands-on use of AI tools (e.g., GPT, Claude, autonomous agents, orchestration frameworks).
 
 </li>
 
 <li>
 
 Can work independently driving projects end-to-end, while also managing a team of high - performers.
 
 </li>
 
 <li>
 
 Exceptional writer/storyteller able to simplify technical concepts for varied audiences.
 
 </li>
 
 <li>
 
 Full-stack creator for visual form content, long-form reports, and social posts
 
 </li>
 
 <li>
 
 Curious, collaborative, and effective across Product, Sales, Marketing, and Exec teams.
 
 </li>
 
 <li>
 
 Learns quickly and thrives in fast-changing environments.
 
 </li>
 
 <li>
 
 Bias for action&amp;mdash;ships, learns, iterates.
 
 </li>
 
 <li>
 
 Writes in a clear, human, on-brand voice.
 
 </li>
 
 <li>
 
 Comfortable speaking at conferences.
 
 </li>
 
 <li>
 
 BA in Marketing, Communications, Journalism; advanced degree a plus.
 
 </li>
 
 </ul>
 
 &nbsp;
 
 
 
 
 
 
 
 
 Samba expects to offer a base salary between $170,000 - $180,000 per year for roles to be performed in New York or California; actual base salary offered will depend on various factors, including but not limited to, location, experience, and performance. Base salary is just one component of Samba&rsquo;s total compensation package for employees. Other rewards may include bonuses, short-term incentives, and long-term incentives. In addition, Samba provides health insurance, wellness offerings, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO), and other employee benefits.
 
 
 
 
 
 
 
 Samba is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.&nbsp;&nbsp;We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact.
 
 
 
 
 &nbsp;
 
 
 
 
 Samba may collect personal information directly from you, as a job applicant, Samba may also receive personal information from third parties, for example, in connection with a background, employment or reference check, in accordance with the applicable law.
 
 
 For further details, please see Samba's
 
 
 Applicant Privacy Policy
 
 
 .
 
 
 For residents of the EU , Samba Inc. is the data controller.
 
 
</div>

Director of Content Marketing

Embedding VC

<div><h1 class="jobSectionHeader">About OpenArt</h1>
OpenArt is building the platform of visual storytelling with generative AI, empowering creators to tell stories, design worlds, and express ideas with ease and style. Our platform blends cutting-edge generative models with intuitive creative tools, enabling anyone to craft high-quality visual stories with character and soul.<h1 class="jobSectionHeader">
About the Role</h1>
We&rsquo;re looking for a AI Social Content Creator who can turn product stories into visuals that inspire. You&rsquo;ll create product launch videos, social media content, short-form videos that bring OpenArt&rsquo;s product to life, showcasing features in ways that genuinely excite and connect with users.
You&rsquo;ll collaborate with the marketing and content teams, while staying closely aligned with product and design to stay on top of new releases. You&rsquo;ll help direct and produce product launch videos in-house combining sharp storytelling, motion, and visual craft to make every feature feel alive and meaningful.
If you love blending storytelling, design, and AI creativity to make people say &ldquo;wow,&rdquo; this is your chance to make a real impact.<h1 class="jobSectionHeader">
What You&rsquo;ll Do</h1><ul><li>
Create short, high-quality social videos and product demos.</li><li>
Direct and produce product launch and educational videos.<ul><li>
Concept, script, and deliver impactful launch videos that combine strong storytelling, motion, and AI-generated visuals.</li><li>
Produce visually polished educational content that highlights new features, creative workflows, and user benefits, optimized for reach and engagement across social platforms.</li></ul></li><li>
Generate and integrate AI visuals into your content.
Use AI image and video tools to create custom assets and blend them seamlessly into your content to elevate the storytelling.</li><li>
Collaborate with product and design teams.
Stay up to date on product updates and launches, and translate complex features into clear, inspiring, and visually-driven content.</li><li>
Develop campaign and launch assets.
Work with marketing to plan, storyboard, and edit promotional content that amplifies OpenArt&rsquo;s voice and creative identity.</li><li>
Continuously evolve our visual storytelling.
Explore new trends, formats, and creative approaches that push how OpenArt shows up visually across all channels.</li><li>
Content strategy development
Adapt content for various platforms (YouTube, Instagram, X(formerlyTwitter), TikTok) to maximize engagement. Monitor social media trends and incorporate relevant topics into content strategy.</li></ul><h1 class="jobSectionHeader">
What We&rsquo;re Looking For</h1>
Hard Skills<ul><li>
A portfolio showcasing visual storytelling, motion design, and campaign or launch content.</li><li>
Proficiency in video editing and motion design tools, e.g. After Effects, Premiere/FinalCutPro/Davinci Resolve (+Fusion), CapCut, etc.</li><li>
Proficiency with AI generation tools like OpenArt or other similar tools.</li><li>
Proficiency in design tools such as Adobe Creative Suite (Photoshop), Affinity Photo or Canva.</li><li>
Strong understanding of timing, pacing, and rhythm in video storytelling.</li><li>
Experience producing or art-directing product or brand launch videos, including working with external creative collaborators.</li><li>
Ability to translate technical features into compelling creative stories.</li><li>
Fluent English speaker.</li></ul>
Soft Skills<ul><li>
Trend-aware and culturally curious: You stay plugged into creative and social trends, exploring new formats and storytelling styles to keep OpenArt&rsquo;s content fresh and relevant.</li><li>
Demonstrated experience growing Social Media platforms and familiar with their analytics.</li><li>
Experience managing content calendars and scheduling posts across multiple platforms</li><li>
Strong social media strategy skills</li><li>
Must be comfortable being on camera and speaking on camera.</li><li>
Story-driven thinker: you see the narrative behind every feature or idea.</li><li>
High visual taste and attention to detail: your work feels intentional, clear, and emotionally resonant.</li><li>
Collaborative communicator: comfortable bridging creative, marketing, and product teams.</li><li>
Resourceful and proactive: able to manage projects from concept to final cut, even with lean resources.</li><li>
Curious and adaptable: excited to experiment with new AI tools, visual formats, creative approaches and open to feedback.</li></ul><h1 class="jobSectionHeader">
Why OpenArt?</h1>
This isn&rsquo;t just another content role, you&rsquo;ll be shaping how the world sees and feels AI creativity. At OpenArt, you&rsquo;ll help turn innovation into inspiration, crafting stories that connect technology with imagination. If you&rsquo;re looking for a role where your creative storytelling reaches millions and where you can grow alongside a team pushing the boundaries of visual creation, this is it.<h1 class="jobSectionHeader">
Work Setup</h1><ul><li>
We&rsquo;re a remote-friendly team, the right candidate can work from anywhere.</li><li>
Hybrid options are available if you&rsquo;re based near the Bay Area.</li><li>
Visa sponsorship is available.</li></ul></div>

AI Social Content Creator (full-time)

24-MAG

<div>
 We are sharing a specialised part-time consulting opportunity for highly accomplished creative writers with deep expertise in literary craft, editorial judgment, and high-quality narrative writing across multiple formats.
 
 
 This role supports an exciting collaboration with leading frontier AI research laboratories focused on improving how advanced AI systems generate nuanced, high-quality narrative content.
 
 
 Selected professionals will review and refine AI-generated content across plays, novels, and short stories, helping improve literary quality, structure, tone, coherence, originality, and thematic depth. This opportunity is especially well-suited to experienced playwrights, novelists, and short story authors with significant published work, recognised literary achievement, and strong editorial instincts shaped by years of professional writing practice.
 
 
 
 Key Responsibilities
 
 
 
 Professionals in this role may contribute to:
 
 
 
 Creative Writing Review &amp; Refinement
 
 
 
 Review and refine AI-generated content across plays, novels, and short stories
 
 
 Apply strong literary judgment to improve narrative quality, stylistic precision, and structural coherence
 
 
 Help ensure that outputs reflect high standards of storytelling and craft across multiple literary formats
 
 
 
 Literary Evaluation &amp; Editorial Feedback
 
 
 
 Evaluate outputs for literary quality, structure, tone, and thematic depth
 
 
 Provide detailed editorial feedback to improve coherence, originality, and overall narrative effectiveness
 
 
 Support AI training workflows through nuanced critique informed by real-world writing and publishing experience
 
 
 
 Narrative Craft &amp; Quality Calibration
 
 
 
 Apply expertise in structure, voice, dialogue, and character development across formats
 
 
 Help improve how advanced AI systems handle creative storytelling, stylistic control, and narrative judgment
 
 
 Contribute domain-informed literary standards to high-impact AI training and evaluation workflows
 
 
 
 Ideal Profile
 
 
 
 Strong candidates may have:
 
 
 10+ years of experience in creative writing, including playwriting, novel writing, and/or short fiction
 
 
 A substantial body of published work such as novels, staged plays, or multiple short stories in recognised outlets
 
 
 Work featured in prestigious literary publications, journals, anthologies, or professional productions
 
 
 Recognised literary awards, fellowships, or honors across any of the three disciplines
 
 
 Exceptional command of narrative craft, including structure, voice, dialogue, and character development
 
 
 Strong ability to critique and refine written work with attention to style, coherence, and thematic depth
 
 
 
 Preferred Qualifications
 
 
 
 Experience working across more than one literary form such as fiction, drama, or short-form narrative
 
 
 Strong editorial experience involving revision, critique, or literary development
 
 
 Ability to evaluate nuanced stylistic and thematic qualities in narrative writing
 
 
 Comfort applying literary judgment to structured review and refinement tasks within AI-focused workflows
 
 
 
 Why This Opportunity
 
 
 
 Contribute specialised creative writing expertise to a cutting-edge AI collaboration
 
 
 Help improve how advanced AI systems generate nuanced, high-quality narrative content
 
 
 Work on high-impact literary evaluation and refinement tasks with strong creative relevance
 
 
 Flexible remote work with structured expectations and competitive hourly compensation
 
 
 
 Contract Details
 
 
 
 Independent contractor role
 
 
 Fully remote with flexible scheduling
 
 
 Hourly compensation of $75&ndash;$150 per hour
 
 
 Project-based opportunity with flexible participation
 
 
 Projects may be extended, shortened, or concluded early depending on project needs and performance
 
 
 Weekly payments via Stripe or Wise
 
 
 Work will not involve access to confidential or proprietary information from any employer, client, or institution
 
 
 Please note: We are unable to support H1-B or STEM OPT candidates at this time
 
 
 Start date: Immediate
 
 
 
 About The Platform
 
 
 
 This opportunity is available through a leading AI-driven work platform that connects domain experts with frontier AI research projects.
 
 
 Experts contribute to improving advanced AI systems by providing specialised expertise across real-world workflows, structured evaluation, model training support, and domain-specific content validation.
 
 
 By submitting this application, you acknowledge that your information may be processed by 24-MAG LLC for recruitment and opportunity matching in accordance with our Privacy Policy: https://www.24-mag.com/privacy-policy
</div>

Remote | Writing Expert — $75–$150/hour

OpenAI

About the Team
 
The Content & Narrative team is responsible for shaping how OpenAI communicates the value and real-world impact of AI. We translate complex products, research, and user behavior into clear, compelling stories that drive understanding, adoption, and trust. We partner closely with product marketing, communications, research, economics, policy, partnerships, and GTM teams to ensure OpenAI’s story is grounded, credible, and impactful.
 
About the Role
 
As the B2B Content Marketing Lead, you will define how OpenAI tells stories about its products, its users, and the broader impact of AI. At a time when the world is trying to grasp the real potential of AI, this role plays a critical part in translating that potential into understanding, action, and outcomes.
 
You will build and scale a modern content marketing function that connects product capabilities, model advancements, and user outcomes into narratives that are clear, differentiated, and practical. You’ll also support executive storytelling and thought leadership through high-quality, strategic content.
 
We’re looking for people who are deeply curious, highly strategic, and exceptional storytellers—people who can turn complexity into clarity and help shape how the world understands AI.
 
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
 
Responsibilities
 
In this role, you will: 
Develop a content strategy that connects OpenAI’s product roadmap, model capabilities, and user outcomes into clear narratives for key audiences.
 
Create and oversee high-impact content across formats, including long-form articles, executive narratives, keynote storylines, customer stories, thought leadership, and research-driven storytelling.
 
Partner with leadership to shape and support core company and executive narratives with strong writing, structure, and storytelling.
 
Collaborate cross-functionally with product, research, economics, partnerships, and marketing teams to identify key themes, proof points, and storytelling opportunities.
 
Use product data, user insights, and market signals to identify which stories resonate and where new opportunities exist.
 
Help OpenAI work effectively with external organizations, experts, and creators to broaden reach and deepen understanding of AI.
 
Ensure all content is thoughtful, technically credible, and useful for both external audiences and internal stakeholders.
 
Bring strong editorial judgment to what we say, how we say it, and where we focus.
 
Qualifications
 
You might thrive in this role if you: 
Have 5–10+ years of experience in content marketing, product marketing, economic research, or related B2B storytelling roles.
 
Have a strong track record of translating complex products, technologies, or market shifts into clear and compelling narratives.
 
Bring experience developing long-form content and strategic storytelling that shapes audience understanding and supports business goals.
 
Have experience working cross-functionally with senior leaders and teams (e.g., product, research, marketing, comms) to develop and deliver content.
 
Use data, customer insights, and market research to inform storytelling and identify new opportunities.
 
Have experience building or scaling content programs, or defining new functions/playbooks in ambiguous environments.
 
Are an exceptional storyteller with strong editorial judgment and a high bar for clarity, quality, and credibility.
 
Are deeply curious about technology, user behavior, and how products create real-world value.
 
Think strategically about how content drives awareness, adoption, trust, and broader company goals.
 
Are highly collaborative and effective at influencing across teams and levels.
 
Execute quickly and effectively while maintaining a high quality bar across formats.
 
Nice to Have
 
Experience in AI, developer tools, enterprise software, or adjacent technical domains.
 
Experience supporting senior leadership narratives and thought leadership.
 
Experience working with economists, researchers, or policy teams to translate complex ideas into accessible content.
 
Experience partnering with external creators, experts, or influencers.
 
About OpenAI
 
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
 
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
 
For additional information, please see
 
OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement
 
.
 
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
 
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through
 
this form
 
. No response will be provided to inquiries unrelated to job posting compliance.
 
We are committed to providing reasonable accommodations to applicants with disabilities.
 
OpenAI Global Applicant Privacy Policy
 
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
 
Compensation
 
$266K – $295K + Offers Equity

B2B Content Marketing Lead

OneTrust

<div><div><h3 class="jobSectionHeader">Strength in Trust</h3>

OneTrust's mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn't slow teams down&mdash;it should accelerate what's possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform&trade;, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society.</div><h3 class="jobSectionHeader">
The Challenge</h3>

We're seeking a Senior Growth Marketing Manager to lead our SEO, AEO, and GEO strategy and drive measurable pipeline growth through organic and AI-driven channels.

Reporting to the VP of Growth Marketing, this role will expand OneTrust discoverability, improve site performance, and translate search and AI insights into clear content and web priorities. This role is focused on business impact &mdash; not just traffic.
<h3 class="jobSectionHeader">
Your Mission</h3>

Lead SEO / AEO / GEO strategy &amp; execution &ndash;
<ul>
<li>Lead and execute our global SEO, AEO, and GEO strategy.</li>
<li>Identify high-impact opportunities aligned to priority personas and regions.</li>
<li>Conduct keyword, intent, and competitive analysis to inform roadmap decisions.</li>
<li>Partner across the business to scale impact (I.e., engineering for scaled technical enhancements, PR/social for third-party citations, and more).</li>
</ul>
Co-create and optimize high-impact content
<ul><li>Co-create and optimize search-driven content with Content and Product Marketing teams, contributing directly to drafting and structuring key pages.</li>
<li>Use AI tools to accelerate research, drafting, and on-page optimization while maintaining strong brand voice.</li>
<li>Prioritize topics and updates that drive incremental visibility and qualified traffic.</li>
<li>Continuously optimize solution, persona, and resource content for traditional and AI-powered search environments.</li>
</ul>
Support measurement and reporting
<ul>
<li>Monitor organic and AI-driven performance, including engagement and assisted conversions.</li>
<li>Partner with Marketing Operations to connect search performance to pipeline influence.</li>
<li>Contribute to clear, executive-ready growth reporting.</li>
</ul>
Prioritize and operationalize improvements
<ul>
<li>Triage opportunities surfaced by analytics and optimization tools.</li>
<li>Recommend scalable improvements across templates and high-impact pages.</li>
<li>Collaborate with UX and cross-functional teams on targeted enhancements.</li>
</ul>
What Success Looks Like
<ul>
<li>Increased visibility across priority search and AI channels</li>
<li>Improved performance of key web content</li>
<li>Clear linkage between organic/AI traffic and pipeline contribution</li>
<li>Strong alignment between search strategy and enterprise growth goals</li>
<li>Strong collaboration across the business</li>
</ul><h3 class="jobSectionHeader">You Are</h3>

You are growth-minded and very comfortable navigating the evolving landscape of search. You're a strong collaborator who can influence without direct authority. You are focused on delivering and can clearly communicate measurable business outcomes.

Your Experience Includes
<ul>
<li>5&ndash;8 years in SEO, Growth Marketing, or Digital Strategy within B2B SaaS</li>
<li>Strong understanding of technical SEO, content-led optimization, and AI-driven search trends (AEO/GEO)</li>
<li>Experience using AI tools to support scalable content creation and optimization</li>
<li>Experience working cross-functionally with Web, Content, Engineering, and Analytics teams</li>
<li>Strong reporting and data storytelling skills: You're capable of translating complex SEO/AEO performance data into clear, actionable narratives that drive business decision-making.</li>
<li>Experience with enterprise CMS platforms (AEM a plus) and SEO/AEO/GEO tools (i.e., Google Search Console, Semrush, Profound)</li>
</ul><div><h3 class="jobSectionHeader">Where we Work</h3>

We are embracing an office-first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person.

Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview.
<h3 class="jobSectionHeader">
Benefits</h3>

As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers.
<h3 class="jobSectionHeader">
Resources
</h3>Check out the following to learn more about OneTrust and its people:
<ul>
<li>OneTrust Careers on YouTube</li>
<li>@LifeatOneTrust on Instagram</li>
</ul><h3 class="jobSectionHeader">Your Data</h3>

You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview. You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form.

Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an &quot;@onetrust.com&quot; email address. You may also receive legitimate emails from &quot;@us.greenhouse-mail.io&quot;. Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a &quot;@docusign.net&quot; email address. For more information or if you have been targeted please reach out to askrecruiting@onetrust.com.
<h3 class="jobSectionHeader">
Our Commitment to You</h3>

When you join OneTrust you are stepping onto a launching pad &mdash; the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career.

OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.</div></div>

Senior Growth Marketing Manager (SEO, AEO)

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