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administrative project coordinator

alm program manager

alternative dispute resolution adr deputy program manager clearance required

<div><div><p>PBG delivers mission-focused solutions that eliminate inefficiency and power transformation for federal agencies requiring agility, security, and impact.</p></div><p><b>
Location</b>: Washington, DC metropolitan area &mdash; Hybrid schedule, with 2&ndash;3 days per week on-site at the Customer's location and remaining days remote/telework as approved. On-site schedule is subject to Customer direction and may be adjusted based on program needs.</p>
<p><b>
Clearance/Screening Requirements</b>: U.S. citizenship required. Active Secret security clearance required; Top Secret/SCI eligibility may be required based on position assignment.</p>
<h2 class="jobSectionHeader"><b>
Position Summary:</b></h2>
<p>
PBG is seeking an experienced Operations Manager to serve as the Assistant Aviation &amp; Operations Officer - Deputy Program Manager supporting our Customer's aviation oversight and operational coordination activities. This key position supports the Customer's aviation oversight and operational coordination activities in alignment with U.S. Government and Customer aviation policies. The Operations Manager will provide analytical, technical, administrative, and deputy program management support for the Customer's aviation portfolio, including the Diplomatic Clearance Application System (DCAS), international operations oversight, aviation safety and compliance, and coordination with Defense Attach&eacute; Offices, host-nation aviation authorities, and interagency partners. The role requires strong aviation program management, risk and performance management, policy writing, operational scheduling, and senior-level communication capabilities.</p>
<p><b>
Key Responsibilities:</b></p>
<p>
The Operations Manager shall be responsible for the following:</p>
<ul>
<li>Manage and coordinate aviation programs, including flight-log maintenance, airworthiness activities, operational documentation, and compliance with program requirements.</li>
<li>Support aviation safety, risk management, performance tracking, and compliance with applicable FAA (Federal Aviation Administration) and international civil aviation requirements.</li>
<li>Coordinate with Defense Attach&eacute; Offices, host-nation aviation authorities, interagency partners, and other stakeholders to support logistics, operational approvals, and accurate reporting.</li>
<li>Support the Diplomatic Clearance Application System (DCAS) program and related aviation and international operations oversight activities.</li>
<li>Perform data entry and maintain accurate recordkeeping for aviation tracking systems, operational schedules, and compliance documentation.</li>
<li>Draft aviation policy memoranda, operational procedures, reports, and briefings for senior leadership and interagency stakeholders.</li>
<li>Maintain program files, operational schedules, tracking systems, aviation records, and equipment inventory information.</li>
<li>Monitor aviation-related contracts, policies, compliance documentation, fiscal requirements, and performance standards.</li>
<li>Identify and implement process improvements and develop performance metrics that enhance aviation support services and operational effectiveness.</li>
<li>Synthesize technical, operational, and policy information into clear, actionable recommendations and decision-support products.</li>
<li>Support daily management of Security Sector Assistance (SSA) programs within the Global Strategy and Oversight (GSO) Team, including tracking funding execution and program milestones across FMF (Foreign Military Financing), IMET (International Military Education and Training), and PKO/NSEA (Peacekeeping Operations/Nonproliferation, Antiterrorism, Demining and Related Programs) accounts.</li>
<li>Support Customer-wide communications as directed, including contribution to the Weekly Activity Report, Senior Staff notes, DAS (Deputy Assistant Secretary) Huddle summaries, and meeting minutes.</li>
<li>Support overall task order program management and continuity as Deputy Program Manager, including coordination with the Project Leader, COR, and contractor staff.</li>
</ul><h2 class="jobSectionHeader"><b>Minimum Qualifications:</b></h2>
<ul><li>Minimum of five (5) years of relevant professional experience, including at least two (2) years supporting military, civil, or international aviation programs.</li>
<li>Demonstrated experience managing and coordinating aviation programs, including oversight of flight-log maintenance, airworthiness, and documentation compliance.</li>
<li>Substantial experience supporting aviation safety, risk management, and performance tracking, with a thorough understanding of FAA requirements.</li>
<li>Demonstrated familiarity with FAA regulations, international civil aviation procedures, and interagency operational coordination.</li>
<li>Proven ability to coordinate effectively with Defense Attach&eacute; Offices, host-nation aviation authorities, and interagency partners.</li>
<li>Experience drafting aviation policy memoranda, developing operational procedures, and preparing briefings for senior leadership and interagency stakeholders.</li>
<li>Proficiency in maintaining program files, managing operational schedules, and overseeing tracking systems for aviation operations and equipment inventories.</li>
<li>Demonstrated skill in process improvement and development of performance metrics for aviation support services.</li>
<li>Proven ability to synthesize technical and policy information into clear, actionable reports and recommendations.</li>
<li>Strong organizational, analytical, written, and oral communication skills.</li>
<li>Bachelor's degree from an accredited institution in aviation management, engineering, international relations, or a related discipline.</li>
<li>Minimum of four (4) years of consulting or relevant professional experience, including at least one (1) year of direct monitoring and evaluation of programs related to foreign policy or security cooperation. Note: this requirement is in addition to the five-year experience minimum listed above; candidates must satisfy both.</li>
<li>Active PMP (Project Management Professional) certification or equivalent credential in aviation operations. If in progress, include anticipated completion date.</li>
<li>Active Secret security clearance required; eligibility for Top Secret/SCI access may be required based on position assignment.</li>
<li>Commitment to a sustained long-term engagement; this is a Key Personnel position on a five-year task order (base year plus four option years) with strict substitution restrictions.</li>
</ul><h2 class="jobSectionHeader"><b>Highly Valued Qualifications:</b></h2>
<ul><li>Prior experience working within a U.S. Embassy Defense Attach&eacute; Office or comparable defense liaison environment.</li>
<li>Advanced degree in a relevant field.</li>
<li>FAA certification or equivalent aviation-safety or aviation-management credential.</li>
<li>Experience supporting federal aviation, diplomatic clearance, international operations, or security cooperation programs.</li></ul><p></p><div><p><b><br>
#WHYPBG</b></p>
<p>
We have successfully built a company culture based on our single most important asset - our employees. At PBG we are passionate about employee engagement and make it our business to provide our employees a range of challenging and rewarding opportunities that align with business strategy, promote team work and inspire innovation. A job is where you are spending most of your day, so PBG believes in making it a fun, collaborative and productive environment. We want our employees to have the opportunity to grow and be part of a company that is making a lasting contribution to our customers.</p>
<p><b>
Benefits:</b></p>
<ul>
<li>401K Retirement Plan</li>
<li>Medical Plan options with significant financial investments from PBG</li>
<li>Prescription benefit plan</li>
<li>Dental and Vision coverage</li>
<li>Employee Assistance Program</li>
<li>Short term / Long-term disability</li>
<li>Supplemental group life and AD&amp;D options</li>
<li>Yearly Bonuses</li>
<li>Generous Paid Time Off / Paid Holidays</li>
<li>Career/Professional Development Program</li>
<li>Spot Bonus Program</li>
</ul>
<p><b>Equal Employment Opportunity Statement:</b></p>
<p>
PBG is an equal opportunity employer and makes all employment decisions based on job-related qualifications, skills, experience, and business needs. We do not discriminate against any applicant or employee based on legally protected characteristics, including but not limited to race, color, religion, sex, national origin, age, disability, genetic information, or veteran status, in accordance with applicable federal, state, and local laws. PBG complies with all laws regarding non-discrimination in employment in every location in which the company operates</p>
<p><b>
Disclaimer:</b></p>
<p>
This job description reflects management's assignment of essential job functions but is not intended to be a comprehensive list of all activities, duties and responsibilities required by the job incumbent. Nothing in the herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.<br>
This document does not create an employment contract, implied or otherwise, other than an &quot;at will&quot; relationship.</p></div></div><p></p>

Aviation & Operations Manager

Seneca Holdings, LLC

<div><p><b>Great Hill Solutions, LLC </b>is part of the <b>Seneca Nation Group (SNG)</b> portfolio of companies<b>. SNG </b>is Seneca Holdings' federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit the website and follow us on LinkedIn.</p>
<p>
Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation.</p>
<p><b>
Great Hill</b> is seeking an <b>Executive Specialist/Office Management Specialist</b> in <b>Washington, DC.</b> The objective of this work is to provide Executive Specialist support to senior level officials for one of Great Hill Solutions' government clients.</p>
<p><b>
Roles and Responsibilities include, but are not limited to</b>:</p>
<ul>
<li>Reports directly to a DAS and the Director (and/or policy coordinator) In this connection, the incumbent handles all requests for meetings and appointments, decides the distribution of the Deputy Assistant Secretary's time, prepares or requests preparation of briefing memoranda indicating purpose of appointments and outlining background data. Arranges for oral briefings by appropriate officers; and discusses with officials invited to meetings called by the Deputy Assistant Secretary the subject of the meetings in order that they will be properly informed and provided with necessary information.</li>
<li>The contractor shall provide support services that include office assistance, travel arrangement, document drafting, correspondence review, time keeping, and scheduling to meet the needs of the team.</li>
<li>Responsible for carrying out special assignments for the Deputy Assistant Secretary, which require ahigh degree of tact and diplomacy and comprehensive knowledge of the views of the Deputy Assistant Secretary</li>
<li>Answers and promptly handles telephone calls coming into the office.</li>
<li>Maintains the schedule for Special Representative and the Office Director.</li>
<li>Manages passports and visa procurement for all travel in support of the office.</li>
<li>Prepares correspondence, telegrams, and memoranda, ensuring that all conform to style and format guidelines established by the Department's Executive Secretariat.</li>
<li>Drafts/prepares travel authorizations on behalf of members of office members based on information provided by traveler. Prepares trip itinerary, obtains travel expenses estimates (MI &amp; E costs, taxi, hotel costs).Upon completion of trip, assists traveler in preparing electronic travel vouchers.</li>
<li>Follows up with traveler to ensure all expense documents have been submitted and on time (i.e., within 30 days).</li>
<li>Reviews all incoming correspondence and forwards it with necessary information or instructions to the appropriate officers for action; composes replies when appropriate.</li>
<li>Maintains office files and procures necessary office supplies.</li>
<li>Prepares time-and-attendance sheets and vouchers for taxis and representational funds.</li>
<li>Ability to work under pressure and tight or short deadlines.</li>
<li>As requested, or on his/her own initiative, makes careful and exhaustive searches for information difficult to obtain, compiles data and makes preliminary analyses.</li>
<li>Makes and acknowledges various social arrangements and obligations which are a part of the official responsibility of the office.</li>
<li>Manages other tasks authorized by the Government Task Manager that fall within the scope of this task order.</li>
</ul>
<p><b>Basic Qualifications:</b></p>
<ul>
<li>The contractor shall have the following skills:</li>
<li>Excellent knowledge of Department of State operations and overall office management experience.</li>
<li>Experience as a secretary/office manager working under pressure.</li>
<li>Working knowledge of personal computers and general administrative practices</li>
<li>Demonstrates extensive experience and demonstrated ability in working with classified and unclassified computer data bases. Operation and knowledge of Excel, Microsoft Word, and relatedcomputer-based programs operations.</li>
<li>Extensive experience with travel arranging through E2 is highly preferred.</li>
<li>Attention to detail and initiative to manage tasks rather than simply respond to requests.</li>
<li>Active Top Secret Clearance</li>
</ul><p></p><div>
<p><b>Equal Opportunity Statement:</b><br>
Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.</p></div></div><p></p>

Executive Specialist/Office Management Specialist

Serco

<div></div><div><div><div><div><p>Available in 3 locations
</p><p></p><div><h2 class="jobSectionHeader"><b>Test Operations Support Analyst</b></h2>
</div><div><div>Available in 3 locations</div>
 <div><div><div>Washington, District of Columbia, US, 20005
 </div><div>Virginia, US, 20170
 </div><div>Maryland, US, 21401
</div></div></div></div></div></div><div><div>Washington, District of Columbia, US, 20005
</div></div><div><div>Category: Navy
</div></div><div><div>Job ID: 34138
</div></div><div><div>widget: Full-Time
</div></div><div><div>A current DoD security clearance or be able to obtain an interim clearance after hire. (Will consider individuals administratively downgraded from a previously held clearance.) A condition of employment is based on your ability to obtain and maintain your clearance.
</div></div><div><div>Other
</div></div><div><div>No - Teleworking not available for this position
</div></div><div><div>$97787.27-$162978.79</div></div></div></div>
<br><div><h3 class="jobSectionHeader"><b>Position Description &amp; Qualifications</b></h3><br>
<br>
<p>We&rsquo;re seeking a dynamic and experienced Test Operations Support Analyst to join Serco&rsquo;s Amphibious Ship Section supporting Test and Evaluation (T&amp;E). This is an excellent opportunity for high performing individual to join a team of T&amp;E professionals evaluating and managing the contracts to design, construct, test, and deliver new amphibious ships. Our government support team for this specific opportunity is led by a Program Manager and Deputy Program Manger having decades of experience working within the Department of Defense and the Shipbuilding and Repair Industry.</p>
<p>This government support team falls within our high-performing Naval Acquisition and Sustainment Operation (NASO) which provides critical services to nearly all U.S. Navy surface ships and craft and is achieving truly impactful outcomes. NASO is part of Serco's Maritime Engineering, Technology and Sustainment (METS) business unit. Serco has over 10,000 people in North America, with operations across the U.S. and Canada. We are committed to forming long-term partnerships and supporting Federal, Provincial, and State government customers to achieve their mission. Serco supports the U.S. Navy as a prime contractor providing amphibious warfare and expeditionary professional support services. We are committed to providing the U.S. Navy with the management, engineering, and subject matter expertise to face all challenges, and welcome those with dedication, talent, and skill sets to join the Naval Acquisition and Sustainment Operation Team. This role offers the chance to drive impactful change and achieve our clients&rsquo; mission objectives with the highest level of capability and assurance, and at the lowest possible cost.</p>
<p>Serco supports the U.S. Navy as a prime contractor providing amphibious warfare and expeditionary professional support services. We are committed to providing the U.S. Navy with the management, engineering, and subject matter expertise to face all challenges, and welcome those with dedication, talent, and skill sets to join the Naval Acquisition and Sustainment Operation Team.</p>
<p><b>In this role, you will:</b></p>
<ul><li>Track the execution of T&amp;E funding</li>
<li>Manage task planning sheets (TPS)</li>
<li>Develop out-year business plans</li>
<li>Work with T&amp;E engineers in the evaluation of new amphibious ship&rsquo;s performance</li>
<li>Work closely with Government and industry T&amp;E professionals, Naval Warfare Centers, shipbuilders, and Participating Acquisition Resource Managers (PARMs) to ensure testing requirements and activities are accurately funded</li>
</ul><p><b>To be successful in this roll, you will have:</b></p>
<ul><li>Successfully completed a Bachelor&rsquo;s degree from accredited college or university, preferably in accounting, finance or business management . Military or DoD experience can be substituted for a degree if five (5) or more years of specific work experience can be demonstrated in an analogous or higher-level position.</li>
<li>A minimum of 6 years of relevant business management experience.</li>
<li>A current DoD security clearance or be able to obtain an interim clearance after hire. A condition of employment is based on your ability to obtain and maintain your clearance.</li>
<li>The ability to operate personal computers and have good knowledge and operational abilities with Microsoft Office tools.</li>
<li>The ability to work in an office environment.</li>
<li>The ability to create briefs and documents as needed. Candidate is responsible for monthly business reports and routinely coordinates with testing authorities and warfare centers to ensure TPS are funded.</li>
<li>The ability to manage a large ACAT 1C program&rsquo;s division in Navy Enterprise Planning System (NEPS).</li>
</ul><p><b>Additional desired experience and skills:</b></p>
<ul><li>Understanding of the Program Objective Memorandum (POM) Cycles</li>
<li>Experience supporting a Navy Program Business Financial Manager (BFM).</li>
<li>Ability to operate POWER BI</li>
<li>Proficiency in the analytical review of T&amp;E data and knowledge of U.S. Navy Amphibious Warfare Programs is highly desirable.</li>
<li>DoD/Navy ACAT I Program experience is desired</li>
</ul><p>At Serco, we do important work that really matters, and we strive to bring together the right people, right technology, and right partners to create impactful solutions that address some of the world&rsquo;s most urgent and complex challenges. It&rsquo;s an exciting time to join Serco, a place where you can make a difference. If you are interested in supporting our military and working with our sailors and a passionate Serco team - then submit your application now for immediate consideration. It only takes a few minutes and could change your career!</p><p><br>
</p><br>
<h3 class="jobSectionHeader"><b>Company Overview</b></h3><br>
<br>
<p>Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco&rsquo;s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
<br>
<br>
To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
<br>
<br>
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
<br>
<br>
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.
<br>
<br>
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</p><br>
<br>
<h3 class="jobSectionHeader"><b>Pay Transparency</b></h3><br>
<br>
<p>Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance&mdash;so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.
<br>
<br>
Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits &ndash; Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):<br>
<br>
<br>
</p><ul><li>Medical, dental, and vision insurance</li>
<li>Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract</li>
<li>401(k) plan that includes employer matching funds</li>
<li>Tuition reimbursement program</li>
<li>Life insurance and disability coverage</li>
<li>Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection</li>
<li>Birth, adoption, parental leave benefits</li>
<li>Employee Assistance Plan</li><br>
</ul><br>
<br>
<p>To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.
<br>
<br>
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco&rsquo;s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.</p></div>

Test Operations Support Analyst

Q2Impact

<div><p><b>Project Summary: </b>This contract supports the Joint Staff Strategy, Plans, and Policy Directorate (J5), through its Deputy Directorate for Counter Threats and International Cooperation (DDCTIC), in meeting the minimum statutory requirements of Public Law 115-68, the Women, Peace, and Security (WPS) Act of 2017. The contract delivers WPS training and education for the Joint Force, sociocultural analysis, and data collection for annual statutory reporting. The Data Engineer supports the J5 data infrastructure underpinning all of these functions, building and maintaining the data pipelines, repositories, and AI-enabled tools that allow analysts and senior decision-makers across the directorate to access mission-critical information. This position is full-time and is contingent upon award.</p><p></p><p><b><br>
Position Summary: </b>The Data Engineer designs, builds, and maintains the data infrastructure supporting J5 WPS statutory reporting and analytical functions. The role is responsible for identifying and integrating mission-critical data sources from across the DoW and interagency partners, managing curated datasets within the J5 Data Catalog, and developing and maintaining WPS AI agents. The Data Engineer works closely with WPS analysts and Joint Staff leadership to ensure data assets are standardized, documented, and decision-ready.</p><p></p><p><b><br>
General Duties and Responsibilities:</b></p><ul><li>
Identify, acquire, and engineer access to mission-critical data sources from across the DoW and interagency partners.</li><li>
Design, build, and maintain automated data pipelines to ingest, clean, and integrate data into a centralized repository.</li><li>
Publish and manage curated datasets as discoverable assets within the J5 Data Catalog, ensuring documentation, standardization, and accessibility for analysts and decision-makers.</li><li>
Develop and maintain WPS AI agents in support of J5 analytical and reporting requirements.</li><li>
Support data collection and collation for NATO reporting requirements and annual WPS statutory reporting.</li><li>
Produce interactive dashboards and data visualizations for senior military leadership, including Flag Officers, General Officers, and SES members.</li><li>
Prepare and present technical materials to senior leadership as required.</li><li>
Contribute to Monthly Status Reports and other deliverables as required by the PWS.</li></ul><p></p><p><b><br>
Qualifications:</b></p><ul><li>
Proven, hands-on expertise in data engineering, including building and maintaining secure data pipelines and managing data warehouse solutions in a cloud environment (e.g., AWS, Azure).</li><li>
Expert-level proficiency in data programming languages (e.g., Python, R).</li><li>
Experience developing interactive dashboards for senior leadership using visualization tools (e.g., Tableau, Power BI).</li><li>
Ability to prepare and present materials to Flag Officers, General Officers, or Senior Executive Service (SES) members.</li><li>
Familiarity with DoW data governance frameworks and interagency data-sharing protocols preferred.</li><li>
Experience with AI/ML tool development in a government or national security context preferred.</li><li>
Minimum of three (3) years of experience leading data-centric programs, with demonstrated expertise in designing and implementing enterprise data strategy, architecture, and governance.</li><li>
Minimum of five (5) years of function-related experience at the operational or strategic level, with a demonstrated understanding of DoW organization and operations.</li><li>
Experience includes joint doctrine, strategic planning, the operational planning process, and DoD security cooperation.</li><li>
Proficiency in Microsoft Office suite required.</li><li>
Master's degree or higher in Data Science, Computer Science, Statistics, or a related quantitative field.</li></ul><p></p><p><b>
Location and Travel:</b> Pentagon / National Capital Region (NCR). Telework considered only on an exception basis. Travel in support of contract requirements as directed by the COR.</p><b><br>
Requirements</b><p><b><br>
Required Security Clearance:</b> U.S. Citizenship required. Must possess and maintain a final Top Secret (TS) security clearance, fully adjudicated with an indication of &quot;determined eligibility of DCID 6/4&quot; in the Joint Personnel Adjudication System (JPAS).</p></div>

Data Engineer

General Dynamics Information Technology

<div></div><div><div><div>Clearance Level
<div>Secret</div>
</div><div></div><div>Category
<div>Program Delivery and Execution</div>
</div><div></div><div>Location
<div>Washington, District of Columbia</div>
<i>(</i><i>Hybrid Workplace</i><i>)</i>
</div><div>
</div></div><div><div>Key Skills For Success
</div><div><p>Cost Management</p>
</div><div><p>Deliverables Management</p>
</div><div><p>Information Technology Project Management</p>
</div></div><div></div><div><div><div><div><div><div>
</div></div></div><div><h5 class="jobSectionHeader"><b>REQ#:</b><b> </b><b>RQ223792</b></h5>
<h5 class="jobSectionHeader"><b>Public Trust:</b><b> </b><b>None</b></h5>
<h5 class="jobSectionHeader"><b>Requisition Type:</b><b> </b><b>Pipeline</b></h5>
<h2 class="jobSectionHeader"><b>Job Description</b></h2>
<div><p>The Senior Program Manager (PM) is responsible and accountable for the overall performance of a large, complex, multi‑site modernization program. This role oversees cost, schedule, technical compliance, and alignment with all contract and task order requirements. The PM provides leadership and direction for contractor personnel across multiple geographically dispersed sites, ensuring coordinated execution, integration, and modernization activities.</p>
<p></p><p>The PM will manage multiple concurrent projects across several sites, maintaining visibility and control through resource‑aware, dependency‑driven planning. This includes supervising ongoing technical efforts, assigning work, overseeing execution, and ensuring successful delivery of modernization initiatives across the program.</p>
<p></p><p>The PM leads stakeholder engagement at all levels, providing proactive communication, reporting, issue resolution, and strategic program guidance. This role is accountable for overall program quality, efficiency, and profitability, including technical performance and business operations. The PM has full decision‑making authority on behalf of the contractor&rsquo;s organization regarding Government concerns, risks, and emerging constraints, and is expected to identify and communicate potential programmatic or resource-related issues early.</p>
<p></p><p><b>Required Qualifications:
</b></p><ul><li>A minimum of five years of experience within the last 10 years in the field of IT project management</li>
<li>A minimum of two years of experience as the program manager of a major enterprise infrastructure upgrade program implementing an emerging technology in support of a Department of War (DoW) customer</li>
<li>A minimum of two years of experience managing a program with multiple (minimum of 3), complex, and inter-related Communication or IT projects by way of a resourced and dependency-aware integrated master schedule (IMS) based on multiple, detailed work breakdown structures (WBS).</li>
<li>Recent, relevant experience with wireless and private mobile network infrastructure projects including implementing 5G technology</li>
<li>Possess a current Project Management Institute (PMI) Project Management Professional Certification and/or a current Program Management Professional (PgMP) Certification.</li>
<li>At least two years of continuous recent experience within the last five years managing Communication or IT projects with multiple task orders under Cost Plus constructs.</li>
<li>Effective oral and communication skills and ability to present and engage at a Government and Contract leadership level.</li>
<li>Knowledge of DoW or federal contracting regulations (FAR, DFARS) and acquisition processes</li>
<li>Experience with contract changes, Request for Equitable Adjustments (REAs), and proposal development</li>
<li>Coordination with Contracts, Legal, Supply Chain, and Subcontracts teams to include large (&gt; $10 Million) purchases of software and hardware</li>
<li>Possess an active DoD Secret Clearance.</li>
<li>25% or greater CONUS travel.</li>
<li>PM located in the Washington, DC commuting area with potential remote or hybrid work.</li>
</ul><p><b>Desired Qualifications:
</b></p><ul><li>Possess a current ITIL certification.</li>
<li>A minimum of ten years of experience in the field of IT project management.</li>
<li>Experience identifying, assessing, and mitigating risks across the program lifecycle</li>
<li>Manage programs integrating distributed, real-time data transport solutions</li>
<li>Possess an Information Assurance Technical (IAT) II Level Certification.</li>
<li>EVM understanding or experience.</li>
</ul><p></p><div>GDIT IS YOUR PLACE
<br>
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
<ul><li>Growth: AI-powered career tool that identifies career steps and learning opportunities
</li><li>Support: An internal mobility team focused on helping you achieve your career goals
</li><li>Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
</li><li>Flexibility: Full-flex work week to own your priorities at work and at home
</li><li>Community: Award-winning culture of innovation and a military-friendly workplace
</li></ul><br>
OWN YOUR OPPORTUNITY
<br>
Explore a career in program management at GDIT and you&rsquo;ll find endless opportunities to grow alongside colleagues who share your passion for the mission and delivering results.</div>
</div></div><div><div><div><h3 class="jobSectionHeader"><b>Work Requirements</b></h3>
</div></div><div></div><div><div>Years of Experience
<p>10 + years of related experience</p>
<ul><li>may vary based on technical training, certification(s), <b><i>or</i></b> degree</li></ul>
</div><div></div><div>Certification
<p>Project Management Professional (PMP) | Project Management Institute (PMI) - Project Management Institute (PMI)</p>
</div><div></div><div>Travel Required
<p>10-25%</p>
</div><div></div><div>Citizenship
<p>U.S. Citizenship Required</p>
</div></div></div></div><div><h3 class="jobSectionHeader"><b>Salary and Benefit Information</b></h3>
<p>The likely salary range for this position is $147,292 - $199,278. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
</p>
<h3 class="jobSectionHeader"><b>Our Identity Verification Process</b></h3>
<p>As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.</p>
<h3 class="jobSectionHeader"><b>About Our Work</b></h3>
<div></div><p>We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.</p>
<p>Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.</p>
<p><i>Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans</i></p></div></div></div></div>

Sr. Program Manager, Multi-Site Infrastructure Modernization

AAC Inc

<div><p>Serve as the initial point of contact and resolution for IT related incidents and requests. Accept and document customer reports of incidents and service requests through telephone, voicemail, email, self-service portal, instant messaging/chat, and personal visits to the Service Desk. Interface directly with supported end-users to provide hardware, software, and network problem resolution. Clearly and professionally communicate via phone, email, and instant messaging/chat with end users and technicians. Troubleshoot, document, track, resolve, and report on incidents and requests using the ITSM. Must have technical understanding of the technical environment, including applications, operating systems, machine configurations, and networked devices. Experience troubleshooting core services (file, email, print, web, applications, and network). Escalate ticket to the appropriate support organization when the ticket cannot be resolved by the Service Desk.</p><br>
<br>
<br>
Required Experience<br>
<p>Qualifications:</p>
<ul><li> Requires a high school diploma/GED and a minimum of three years of experience. Formal technical training and/or further education (AA or BS) are a plus and may be substituted for some experience requirements.</li></ul>
<ul><li> Required experience includes support of standard office computing equipment (PC&rsquo;s, laptops, tablets, mobile devices, printers), operating systems (e.g., Windows 10 &amp; 11, macOS, iOS, Android), Microsoft Office Suite/O365, standard business software applications, remote access tools (e.g., Cisco AnyConnect), VPN and secure remote connectivity (RSA SecurID), Active Directory, and work on a service desk.
</li></ul><ul><li> Must have experience with Mobile Device Management (MDM) tools such as JAMF, Apple Business Manager (ABM), Workspace ONE, or Intune.</li></ul>
<ul><li> Must have foundational understanding of physical, network, and application layers; familiarity with TCP/IP tools and protocol commands to resolve technical issues.</li></ul>
<ul><li> ITSM ticketing system experience required, BMC Helix experience is preferred.</li></ul>
<ul><li> Ability to communicate orally and in writing.</li></ul>
<ul><li> Must have a positive and patient customer service attitude.</li></ul>
<ul><li> Must be able to work independently and within a team in a fast-paced environment.</li></ul>
<ul><li> Must be able to attain agency suitability clearance prior to start date.</li></ul>
<ul><li> Experience supporting a mid-sized Federal agency enterprise is a plus.</li></ul>
<ul><li> Relevant certifications such as A+, HDI, ITIL 4, and M365 are preferred, but not required.</li></ul><br>
<div></div>
<div>
Salary: 55-70k</div></div>

Service Desk Technician (Tier 1)

OBXtek Inc.

<div>Responsibilities:
<div>
OBXtek is staffing a <b>Tier 2 After Hours Technical Support</b> function for the <b>United States Department of Agriculture (USDA) Client Experience Center (CEC)</b>. The <b>Tier 2 IT Support Specialist</b> serves as a critical escalation point between the USDA's National Tier 1 Service Desk and advanced Tier 3 support teams. This role provides in-depth technical support for hardware, software, networking, and account-related issues, ensuring timely resolution and exceptional customer service. This is a fully remote, after-hours position; support is delivered remotely, outside of standard business hours, with the flexibility to respond to fluctuating ticket volumes and special projects. The Specialist works independently with minimal supervision.</div><p></p><p><b><br>
Work Schedule &amp; Remote Requirements</b></p><p>
This is a fully remote, after-hours position. After Hours staff will have a schedule made up of one or two shifts.</p><p></p><p><br>
Shifts:</p><ul><li><b>
Evening </b>shift<b>: </b>4:30 PM &ndash; 1:00 AM.</li><li><b>
Overnight </b>shift<b>: </b>12:00 AM &ndash; 8:30 AM.</li><li><b>
Day </b>shift<b>: </b>8:00 AM &ndash; 4:30 PM.</li></ul><div></div><div><br>
Schedules:</div><ul><li><b>
Schedule 1: </b>5 overnight shifts</li><li><b>
Schedule 2: </b>Saturday and Sunday day shifts and 3 evening shifts</li><li><b>
Schedule 3:</b> 2 overnight shifts and 3 evening shifts</li></ul><p></p><p><br>
Assignments:</p><ul><li>
Assigned shifts will remain as static as possible. But shifts may be adjusted for operational purposes. The team provides coverage seven days every week.</li><li>
Staff will work on Federal holidays that fall within the scheduled work shift.</li><li>
Availability to work the assigned schedule.</li></ul><div></div><div><b><br>
Additional Requirements:</b></div><ul><li>
Reliable high-speed internet connection and a secure, distraction-free home workspace are required.</li><li>
Ability to work independently with minimal supervision during evening, overnight, and weekend periods.</li><li>
Government-furnished equipment must be maintained and secured in accordance with USDA policy.</li></ul><p></p><p><b><br>
Responsibilities</b></p><p></p><p><b><br>
Incident Response &amp; Resolution</b></p><ul><li>
Respond to escalated tickets from Tier 1 via either the Remedy or ServiceNow ticketing systems.</li><li>
Diagnose, troubleshoot and resolve issues related to VPN connectivity, Azure Virtual Desktop, password resets, and USDA-approved desktop software.</li><li>
Fulfill incidents, change requests, and work orders with a focus on timely resolution to ensure meeting performance metrics and customer satisfaction.</li></ul><div></div><p><b><br>
Technical Support &amp; Troubleshooting</b></p><ul><li>
Provide remote support for hardware and software issues.</li><li>
Perform software installations, remote reimaging, and configuration of USDA-standard systems.</li><li>
Support operating system upgrades, patch management, and deployments.</li><li>
Troubleshoot and support telecommunications equipment (VTC, VoIP, WITS).</li><li>
Resolve issues with printers, peripherals, and network connectivity.</li></ul><p></p><p><b><br>
Account &amp; Asset Management</b></p><ul><li>
Assist with user account provisioning, password resets, and WHfB support.</li><li>
Coordinate remote deployment, shipping, and tracking of loaner devices and other hardware assets.</li><li>
Maintain inventory accuracy through asset and configuration management practices.</li></ul><p></p><p><b><br>
Customer Service &amp; Communication</b></p><ul><li>
Deliver high-quality support via phone, email, chat, and remote-access tools.</li><li>
Communicate technical solutions clearly to non-technical customers.</li><li>
Provide support to senior-level government executives, including the Office of the Secretary and Under Secretaries.</li></ul><p></p><p><b><br>
Flexible &amp; Adaptive Support</b></p><ul><li>
Respond to fluctuating ticket volumes and assist with special IT projects.</li><li>
Maintain availability throughout the assigned after-hours shift to ensure consistent coverage.</li><li>
Redirect tickets appropriately as a personal queue manager and provide oversight for timely resolution.</li></ul><p></p><p><b><br>
Additional Duties</b></p><ul><li>
Remotely diagnose and resolve PC and network hardware/software issues,</li><li>
Coordinate local hands-on support or device shipment when physical repair is required.</li><li>
Provide advanced support for Microsoft Outlook, Teams, and Office 365.</li><li>
Support Linc-Pass (PIV Card) certificate association and wireless broadband connectivity.</li><li>
Support remote PC refresh and migration (e.g., Windows 10 to Windows 11).</li><li>
Offer end-user training on Microsoft Office 365 and SharePoint Online.</li></ul><p></p><div><br>
is staffing for a <b>Tier 2 Advanced Problem Resolution (APR) IT Support Specialist</b>. This role serves as a critical escalation point between the USDA&rsquo;s National Tier 1 Service Desk and advanced Tier 3 support teams. This role provides in-depth technical support for hardware, software, networking, and account-related issues, ensuring timely resolution and exceptional customer service. Support is delivered onsite, including the walk-in facility, with flexibility to respond to fluctuating ticket volumes and special projects.</div><div></div><div><b><br>
Key Responsibilities:</b></div><div><b>
Incident Response &amp; Resolution</b></div><ul><li>
Respond to escalated tickets from Tier 1 via the Remedy ticketing system.</li><li>
Diagnose, troubleshoot and resolve issues related to VPN connectivity, password resets, and USDA-approved desktop software.</li><li>
Fulfill incidents, change requests, and work orders with a focus on timely resolution to ensure meeting performance metrics and customer satisfaction.</li></ul><div><b>
Technical Support &amp; Troubleshooting</b></div><ul><li>
While onsite, provide deskside and remote support for hardware/software issues.</li><li>
Perform software installations, reimaging, and configuration of USDA-standard systems.</li><li>
Support operating system upgrades, patch management, and deployments.</li><li>
Troubleshoot and support telecommunications equipment (VTC, VoIP, WITS).</li><li>
Resolve issues with printers, peripherals, and network connectivity.</li></ul><div><b>
Account &amp; Asset Management</b></div><ul><li>
Assist with user account provisioning, password resets, and WHfB support.</li><li>
Manage deployment and tracking of loaner devices and other hardware assets.</li><li>
Maintain inventory accuracy through asset and configuration management practices.</li></ul><div><b>
Customer Service &amp; Communication</b></div><ul><li>
Deliver high-quality support via phone, email, remote tools, and in-person at USDA walk-in facility or deskside.</li><li>
Communicate technical solutions clearly to non-technical customers.</li><li>
Provide support to senior-level government executives, including the Office of the Secretary and Under Secretaries.</li></ul><div><b>
Flexible &amp; Adaptive Support</b></div><ul><li>
Respond to fluctuating ticket volumes and assist with special IT projects.</li><li>
Maintain availability during core business hours to ensure consistent coverage.</li><li>
Redirect tickets appropriately as a personal queue manager and provide oversight for timely resolution.</li></ul><div><b>
Advanced Problem Resolution (APR) Duties</b></div><ul><li>
Perform root cause analysis (RCA) and document findings</li><li>
Troubleshoot using logs, system tools, and configuration analysis as needed</li><li>
Identify patters in recurring incidents and recommend corrective actions</li><li>
Determine when escalation to Tier 3 is required</li></ul><div><b>
Additional Duties</b></div><ul><li>
Provide support for over 11,000 USDA employees.</li><li>
Generate weekly and monthly reports with data and trend analysis.</li><li>
Train, coach, and mentor Tier 1 service desk agents through ticket audits.</li><li>
Analyze customer feedback and develop strategies for service improvement.</li><li>
Maintain and repair PCs and network hardware/software.</li><li>
Provide advanced support for Microsoft Outlook, Teams, and Office 365.</li><li>
Support Linc-Pass (PIV Card) certificate association and wireless broadband connectivity.</li><li>
Conduct PC refresh and migration (e.g., Windows 10 to Windows 11).</li><li>
Offer end-user training on Microsoft Office 365 and SharePoint Online.</li></ul>
Qualifications:
<p><b>
Basic Qualifications</b></p><ul><li>
Associate's degree in Information Technology or a related field; if no Associate&rsquo;s degree in Information Technology or related field, one additional year of relevant technical support is required.</li><li>
2 years of relevant technical support or help desk experience 1 year of experience in hardware/software troubleshooting.</li><li>
1 year of experience with VPN, networking, and OS upgrades.</li><li>
1 year of experience in account management, remote imaging, and software deployment.</li><li>
1 year of experience with telecommunications systems (VTC, VoIP, WITS).</li><li>
1 year of experience with asset/configuration management.</li><li>
US Citizen with the ability to pass a comprehensive background check and maintain a favorable Public Trust background status.</li></ul><p></p><p><b><br>
Preferred Qualifications</b></p><ul><li>
3 years of relevant technical support or help desk experience</li><li>
Prior experience in federal IT environments, especially USDA.</li><li>
Proficiency with Remedy or similar ticketing systems.</li><li>
Experience supporting printers, peripherals, and networking hardware.</li><li>
Advanced troubleshooting for Microsoft Teams and Outlook.</li><li>
Familiarity with Active Directory and domain-level user rights administration.</li><li>
Excellent customer service and communication skills.</li><li>
ITIL Foundation (v4) certification desired but not required.</li><li>
Relevant industry certifications are a plus (e.g., CompTIA A+, Network+, or Security+; HDI Support Center Analyst; Microsoft 365 Certified).</li><li>
Must have the ability to obtain and maintain a favorable Public Trust background status.</li></ul>
Security Clearance: Public Trust Company Information:
<div>
Headquartered in McLean, Virginia and founded in 2009, OBXtek is a growing leader in the government contracting field. Our mission is <b><i>Our People&hellip;Our Reputation.</i></b> Our people are trained professionals who enhance our customers&rsquo; knowledge and innovation using technology, collaboration, and education.</div><div></div><div><br>
We offer a robust suite of benefits including comprehensive medical, dental and vision plans, Flexible Spending Accounts, matching 401K, paid time off, tuition reimbursement program and much more.</div><div></div><div><br>
OBXtek pairs lessons learned across disciplines with best practices and industry standard quality practices such as CMMC Level-2, CMMI-Dev Level III, ITIL, 6Sigma, PMI, and ISO. Our rapid growth has been recognized by INC500, the Washington Business Journal, and Washington Technology magazine.</div><div></div><div><b><br>
OBXtek is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, age, national origin, gender identity, disability, veteran status, sexual orientation or any other classification protected by federal, state or local law.</b><br>
<br>
<ul><li><b>MON</b></li></ul></div></div>

Tier 2 APR After Hours Support

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