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analytics lead

Godrej Capital

<div>
 
 Function Analytics
 
 
 Job Purpose The Head of Analytics will lead the data and analytics function for the Housing Finance business, driving insights across credit underwriting, customer acquisition, portfolio management, collections, and regulatory compliance. This role is critical in enabling data-driven decisions to optimize risk, improve operational efficiency, and enhance customer experience in the affordable and prime housing segments.
 
 
 Role &middot; Define and implement the analytics roadmap aligned with the HFC&rsquo;s business strategy. &middot; Partner with leadership across credit, risk, operations, and sales to drive data-led decision-making. &middot; Promote a culture of analytics and performance measurement across the organization. &middot; Usage of credit scoring models for salaried and self-employed borrowers. &middot; Monitor portfolio performance, delinquency trends, and early warning indicators. &middot; Support credit policy formulation and risk appetite frameworks with data insights. &middot; Drive customer segmentation, acquisition funnel analysis, and channel performance. &middot; Analyze product performance across geographies, ticket sizes, and borrower profiles. &middot; Identify opportunities for cross-sell, up-sell, and customer retention. &middot; Build and lead a high-performing analytics team &middot; Evaluate and implement tools and platforms to enhance analytics maturity
 
 
 Qualification &amp;
 
 
 experience &middot; Master&rsquo;s degree in Statistics, Economics, Mathematics, Data Science, or related fields &middot; 8&ndash;10 years in analytics, preferably in financial services (Banking/NBFC/HFC), with leadership experience in customer and risk analytics.
 
 
 Essential skills &middot; Strong command of SQL, Python/R, Tableau, and data warehousing tools &middot; Strong expertise in credit risk modelling and Market mix models &middot; Experience with statistical modelling, machine learning, and big data platforms &middot; Excellent communication, leadership, and stakeholder management skills
 
 
 Team or Individual
 
 
 Contributor role Team
 
</div>

Analytics Lead

The Sleep Company

<div>
 
 
 About the Company
 
 : Immediate Joiners only
 
 
 
 
 
 
 
 
 
 About the Role
 
 : We are seeking an Analytics Manager to lead our analytics function, owning the roadmap, execution, and team delivery across business units. This is a hands-on role where you will work across growth, product, and operations to deliver high-impact insights, steer strategic decisions, and manage a small but high-performing team of analysts.
 
 
 
 
 
 
 
 
 
 Responsibilities
 
 :
 
 
 
 
 
 
 
 <ul>
 <li>
 
 Analytics Leadership &amp; Execution
 
 </li>
 <li>
 Lead a team of data analysts to deliver high-quality analysis and reporting across functions
 </li>
 <li>
 Drive the analytics roadmap: define priorities, align with stakeholders, and ensure timely execution
 </li>
 <li>
 Perform deep-dive analysis using statistical techniques like funnel, pre-post, and impact analysis
 </li>
 <li>
 Own and execute critical projects such as streamlining factory reports, PNL analysis buyer attribution, lead funnel optimization, pricing strategy, etc.
 </li>
 <li>
 </li>
 <li>
 
 Stakeholder Collaboration
 
 </li>
 <li>
 Work closely with leadership, sales, product, and ops teams to understand data needs and translate them into actionable insights
 </li>
 <li>
 Proactively share updates, push data-driven thinking, and influence business decisions with clear, concise insights
 </li>
 <li>
 </li>
 <li>
 
 Reporting &amp; Visualization
 
 </li>
 <li>
 Develop and maintain scalable dashboards and self-serve reporting tools to democratize data across the org
 </li>
 <li>
 Ensure real-time visibility into business KPIs, conversion funnels, retention metrics, etc.
 </li>
 <li>
 </li>
 <li>
 
 Team Development &amp; Data Quality
 
 </li>
 <li>
 Mentor analysts and ensure timely delivery of ad-hoc and recurring tasks
 </li>
 <li>
 Ensure data accuracy through audits, validations, and process improvements
 </li>
 <li>
 Identify opportunities to automate workflows and enhance data efficiency
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 Qualifications
 
 :
 
 
 
 
 
 
 
 <ul>
 <li>
 Proficiency in SQL, Excel, and hands-on data modeling
 </li>
 <li>
 Strong understanding of statistical methods and business experimentation
 </li>
 <li>
 Experience with visualization tools like Looker, Tableau, or Power BI
 </li>
 <li>
 Strong business acumen and ability to communicate insights to non-technical stakeholders
 </li>
 <li>
 Experience managing and mentoring analysts
 </li>
 <li>
 Ability to prioritize tasks, manage timelines, and execute under tight deadlines
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Why Join Us?
 
 You&rsquo;ll be at the heart of India's booming D2C revolution, working alongside a high-performing team solving complex, real-world problems. Here, your insights won&rsquo;t sit on a dashboard, they&rsquo;ll directly impact decisions across product, growth, and strategy!
 
 
 
</div>

Analytics Manager - Immediate Joiner

KPMG India

<div>
 
 
 About KPMG INDIA
 
 
 
 
 
 
 KPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversant with local laws, regulations, markets and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Jaipur, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada.
 
 
 KPMG entities in India offer services to national and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focused and technology-enabled services, which reflect a shared knowledge of global and local industries and our experience of the Indian business environment.
 
 
 
 
 
 
 About the Role
 
 
 
 
 
 
 We are seeking a CCR professional to lead and execute
 
 counterparty credit risk stress testing
 
 across derivative and securities financing portfolios. The role will design and run scenarios, quantify exposure and loss impacts (e.g.,
 
 EPE/PFE/CVA
 
 ), assess vulnerabilities (including
 
 wrong-way risk
 
 ), and deliver insights that support regulatory submissions (
 
 ICAAP/CCAR/EBA
 
 as applicable), risk appetite, and senior management decision-making.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 
 Stress Testing &amp; Scenario Design
 
 </li>
 <li>
 Design, calibrate, and execute
 
 macro and idiosyncratic stress scenarios
 
 for CCR across different asset classes (Rates, FX, Credit, Equities, Commodities).
 </li>
 <li>
 Translate market shocks into
 
 exposure metrics
 
 (EAD, PFE, EPE) and
 
 valuation adjustments
 
 (CVA/DVA/FVA).
 </li>
 <li>
 Incorporate
 
 netting, collateral, margining
 
 , rehypothecation and
 
 CSA terms
 
 into stress outcomes.
 </li>
 <li>
 
 Modeling &amp; Analytics
 
 </li>
 <li>
 Build/maintain simulation frameworks (e.g.,
 
 Monte Carlo
 
 , exposure profiles, path-dependent features) to estimate stressed exposures.
 </li>
 <li>
 Assess
 
 wrong-way risk (WWR)
 
 , concentration risk, and procyclicality under severe but plausible scenarios.
 </li>
 <li>
 Support
 
 SA-CCR
 
 calculations and reconcile stress results with capital measures (e.g.,
 
 CVA capital
 
 ,
 
 Default risk charge
 
 ).
 </li>
 <li>
 
 Regulatory &amp; Governance
 
 </li>
 <li>
 Contribute to
 
 ICAAP
 
 ,
 
 CCAR/DFAST
 
 (if applicable), and
 
 EBA/PRA
 
 stress testing deliverables with robust documentation.
 </li>
 <li>
 Ensure model and process
 
 validation
 
 ,
 
 controls
 
 , and
 
 audit readiness
 
 ; respond to internal/external
 
 review findings
 
 .
 </li>
 <li>
 Maintain compliance with
 
 Basel III/IV
 
 ,
 
 RBI
 
 guidelines (where applicable), and internal
 
 risk policies
 
 .
 </li>
 <li>
 
 Data, Infrastructure, and Reporting
 
 </li>
 <li>
 Partner with Risk, Finance, Quant, Technology, and Front Office to source data, reconcile
 
 trade/market data
 
 , and improve data quality.
 </li>
 <li>
 Automate
 
 pipelines and dashboards
 
 for stress metrics and management reporting; develop clear
 
 board-level narratives
 
 .
 </li>
 <li>
 Produce timely
 
 MI reports
 
 , heatmaps, and drill-downs by
 
 counterparty, sector, product, and tenor
 
 .
 </li>
 <li>
 
 Stakeholder Engagement
 
 </li>
 <li>
 Present stress testing results to senior stakeholders; recommend
 
 risk mitigation
 
 (hedging, collateral optimization, limits).
 </li>
 <li>
 Support
 
 limit frameworks
 
 (PFE/CVA limits),
 
 risk appetite calibration
 
 , and
 
 contingency playbooks
 
 for stressed conditions.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 
 Education:
 
 Bachelor&rsquo;s/Master&rsquo;s in Finance, Economics, Mathematics, Statistics, Engineering, or related quantitative discipline.
 </li>
 <li>
 
 Experience:Analyst/Associate:
 
 2&ndash;5 years in CCR, risk modeling, stress testing, or quantitative analytics.
 </li>
 <li>
 6&ndash;10+ years with demonstrated leadership in CCR stress testing and regulatory delivery.
 </li>
 <li>
 
 Technical Skills:
 
 Hands-on with
 
 Python/R/SQL
 
 ; strong
 
 Excel/VBA
 
 ; familiarity with
 
 SAS
 
 /
 
 Matlab
 
 a plus.
 </li>
 <li>
 Experience with
 
 risk engines
 
 or pricing libraries (e.g., for exposure simulation, CVA).
 </li>
 <li>
 Proficient in
 
 derivatives pricing concepts
 
 , CSA terms, netting sets, and collateral mechanics.
 </li>
 <li>
 
 Risk &amp; Regulatory Knowledge:
 
 Solid understanding of
 
 Basel
 
 frameworks,
 
 SA-CCR
 
 ,
 
 ICAAP
 
 ; exposure to
 
 CCAR/EBA/PRA
 
 stress testing desirable.
 </li>
 <li>
 Knowledge of
 
 PFE/EPE
 
 ,
 
 CVA/DVA/FVA
 
 ,
 
 WWR
 
 , and
 
 concentration risk
 
 .
 </li>
 <li>
 
 Soft Skills:
 
 Strong analytical thinking, structured problem-solving, and attention to detail.
 </li>
 <li>
 Clear written and verbal communication; ability to present to senior management and regulators.
 </li>
 <li>
 Collaboration across
 
 Risk/FO/Quant/Tech
 
 ; project management in time-pressured environments.
 </li>
 </ul>
 
 
 
 
 Good communication skills, analytical and presentation skills are mandatory for the above skill set.
 
 
 If interested please send in your Cvs to anamikagandhi@kpmg.com.
 
 
 
 
 <ul>
 <li>
 Looking for selected candidates to join within 30 to 45 days or an immediate joiner.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Equal employment opportunity information
 
 
 
 KPMG India has a policy of providing equal opportunity for all applicants and employees regardless of their color, caste, religion, age, sex/gender, national origin, citizenship, sexual orientation, gender identity or expression, disability or other legally protected status. KPMG India values diversity and we request you to submit the details below to support us in our endeavor for diversity. Providing the below information is voluntary and refusal to submit such information will not be prejudicial to you
 
 
 
</div>

Business Analyst -Counterparty Credit Risk

Capgemini

<div>
 
 
 Your Role:
 
 
 
 
 
 <ul>
 <li>
 
 Strategic Communications:
 
 Develop and execute an integrated communication strategy (spanning PR, internal comms, social media, etc.) along with PR agency to drive awareness, engagement, and loyalty.
 </li>
 <li>
 
 Media Relations &amp; PR Agency Management:
 
 Establish and maintain strong, high-level relationships with media and drive agency management.
 </li>
 <li>
 
 Crisis Management:
 
 Lead all crisis communication efforts, developing proactive strategies to mitigate risks, manage sensitive issues with diplomacy, and ensure timely and transparent responses to protect the company's image and stakeholder trust.
 </li>
 <li>
 
 Content &amp; Messaging Oversight:
 
 Oversee the creation and dissemination of compelling, on-brand content, including press releases, speeches, articles, and digital content, ensuring message consistency across all channels.
 </li>
 <li>
 
 Cross-Functional Collaboration:
 
 Collaborate with executive leadership and cross-functional teams to ensure PR initiatives align with and support broader business goals and campaigns.
 </li>
 <li>
 
 Analytics &amp; Reporting:
 
 Monitor industry trends and media coverage, leveraging data analytics and media monitoring tools to measure the effectiveness of PR campaigns and provide actionable insights and recommendations.
 </li>
 <li>
 
 Team Mentorship:
 
 Work with high-performing PR and communications team, providing guidance, mentorship, and fostering a culture of creativity, accountability, and professional growth.
 </li>
 </ul>
 
 
 
 
 
 Your Profile
 
 
 <ul>
 <li>
 12+ years of experience in public relations, corporate communications, or a related field, with a proven track record of success. Agency experiences mandatory.
 </li>
 <li>
 Exceptional written, verbal, and presentation skills, with the ability to craft messaging for diverse internal and external audiences.
 </li>
 <li>
 Strong strategic planning, problem-solving, and analytical skills, with a proactive approach to identifying and addressing challenges.
 </li>
 <li>
 Proven ability to lead, influence, and collaborate across teams and with stakeholders at all levels.
 </li>
 <li>
 Proficiency in utilizing digital communication tools, social media platforms, content management systems, and media monitoring/analytics software
 </li>
 <li>
 High emotional intelligence, adaptability, creativity, and the ability to work well under pressure in a fast-paced environment.
 </li>
 </ul>
 
 
</div>

Senior Public Relations Manager

Client Relationship Manager

<div>
 
 Sia is a next-generation, global management consulting group. Founded in 1999, we were born digital. Today our strategy and management capabilities are augmented by data science, enhanced by creativity and driven by responsibility. We&rsquo;re optimists for change and we help clients initiate, navigate and benefit from transformation. We believe optimism is a force multiplier, helping clients to mitigate downside and maximize opportunity.
 
 
 
 
 With expertise across a broad range of sectors and services, our 3,000 consultants serve clients worldwide from 48 locations in 19 countries. Our expertise delivers results. Our optimism transforms outcomes.
 
 
 
 
 
 
 Job Description
 
 
 
 
 We are hiring a Power BI Developer to support our global internal teams (Finance, HR, Strategy, Corporate Functions) by maintaining, improving, and delivering high-impact business intelligence dashboards, datasets, and analytics solutions. This role is critical for strengthening our internal reporting systems and driving data-backed decision-making across the organization.
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 <ul>
 <li>
 Lead the design, implementation, and upkeep of ETL / data pipelines (from source files through staging layers into the DWH), ensuring data correctness and efficiency.
 </li>
 <li>
 Architect and evolve semantic models / reusable datasets: define dimensions, hierarchies, and KPI definitions that align with business needs.
 </li>
 <li>
 Build, review, and optimize complex SQL-based transformations and views that feed into dashboards and reports.
 </li>
 <li>
 Develop, optimize, and maintain all aspects of Power BI dashboards: DAX measures, visuals and UXUI design, Power Query (M), security through RLS, OLS, and access rights, report publication and refresh.
 </li>
 <li>
 Lead and manage complete BI projects with Corporate teams from Business requirement to delivery thus including : requirements gathering, scoping, estimating work and timeline, designing specs, developing, validating with business stakeholders, deploying, and monitoring in production.
 </li>
 <li>
 Identify performance bottlenecks (in SQL queries or the data model) and optimize query speed, resource usage, and refresh times to improve user experience.
 </li>
 <li>
 Maintain and initiate documentation of data schema, data lineage, dashboards, and datasets; QA and perform tests / validation to ensure data integrity.
 </li>
 <li>
 Mentor junior analysts; raise and enforce standards and best practices in SQL, data modelling, and BI development.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's or Master&rsquo;s in Computer Science, Data Analytics, Information Systems, Statistics, or a related field.
 </li>
 <li>
 
 5-8+ years
 
 in analytics / BI roles with strong exposure to the Microsoft Power BI Suite.
 </li>
 <li>
 Deep hands-on experience in
 
 SQL
 
 : complex joins, aggregations, window functions, subqueries, optimizations.
 </li>
 <li>
 Solid experience with Power BI: semantic modelling, DAX, Power Query (M), report/dashboard design, RLS, publishing.
 </li>
 <li>
 Understanding of data warehousing / ETL architecture (ODS / staging / fact &amp; dimension layers).
 </li>
 <li>
 Demonstrated ability to work on end-to-end projects: gathering requirements, specifying, implementing, testing, and monitoring dashboards.
 </li>
 <li>
 Strong communication skills; ability to engage with both technical and non-technical international audiences.
 </li>
 <li>
 Proven problem solving and performance tuning skills: recognizing bottlenecks, refactoring models or queries as needed.
 </li>
 </ul>
 <ul>
 <li>
 Certifications :
 <ul>
 <li>
 Mandatory: PL-300 (Microsoft Certified: Data Analyst Associate)
 </li>
 <li>
 Preferred: PL-200: Power Platform Functional Consultant or PL-600: Power Platform Solution
 </li>
 </ul>
 </li>
 </ul>
 
 
 Nice to Have
 
 
 
 
 <ul>
 <li>
 Experience in cloud analytics environments (Azure preferred).
 </li>
 <li>
 Familiarity with tools enhancing BI model maintenance (Tabular Editor, DAX Studio, ALM / version control for BI assets).
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.
 
 
 
 
 Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.
 
</div>

Senior Data Analyst

House of Anita Dongre Limited

<div>
 
 
 
 Role Summary
 
 -
 
 
 
 Senior Manager &ndash; Customer Care is responsible for leading customer care operations, elevating service quality, and driving a customer-centric culture. This role blends strategic vision with hands-on operational involvement to ensure superior customer satisfaction, efficient service delivery, and continuous process innovation. In addition to leadership duties, the Senior Manager will actively support day-to-day customer care activities, collaborating directly with agents across channels when needed.
 
 
 
 
 
 
 
 Key Responsibilities
 
 -
 
 
 
 
 Strategic Leadership
 
 
 <ul>
 <li>
 Develop and execute customer care strategies aligned with business goals.
 </li>
 <li>
 Define service vision, SLAs, and long-term roadmap.
 </li>
 <li>
 Champion customer experience transformation and industry-best practices.
 </li>
 </ul>
 
 
 Team Management
 
 
 <ul>
 <li>
 Lead, mentor, and develop customer care teams with a strong performance culture.
 </li>
 <li>
 Build SOPs and ensure adherence to service standards and QC processes.
 </li>
 <li>
 Oversee workforce planning, scheduling, and capability development.
 </li>
 </ul>
 
 
 Operations &amp; Escalation Management
 
 
 <ul>
 <li>
 Oversee daily operations to ensure high-quality, efficient service delivery.
 </li>
 <li>
 Serve as the highest escalation point and drive root cause analysis.
 </li>
 <li>
 Collaborate with cross-functional teams (Sales, Product, Tech, Ops) for seamless customer journeys and resolution.
 </li>
 <li>
 Participate directly in daily agent activities, including attending customer queries across channels when required.
 </li>
 </ul>
 
 
 Performance Analytics
 
 
 <ul>
 <li>
 Track KPIs such as CSAT, NPS, FRT, AHT, and SLA adherence.
 </li>
 <li>
 Provide insights and reports to leadership to guide business decisions.
 </li>
 <li>
 Lead QA audits, productivity tracking, and continuous monitoring of service metrics.
 </li>
 </ul>
 
 
 Process Improvement &amp; Innovation
 
 
 <ul>
 <li>
 Drive continuous improvement initiatives and process optimization.
 </li>
 <li>
 Implement modern service technologies (CRM, omnichannel tools, AI/chatbots).
 </li>
 <li>
 Improve self-service capabilities and reduce operational costs while enhancing service quality.
 </li>
 </ul>
 
 
 Customer Relationship Management
 
 
 <ul>
 <li>
 Strengthen customer relationships to boost loyalty, retention, and lifetime value.
 </li>
 <li>
 Develop customer advocacy and engagement programs.
 </li>
 <li>
 Track customer feedback and implement service enhancements.
 </li>
 </ul>
 
 
 
 
 
 
 Experience &amp; Technical Skills
 
 -
 
 
 <ul>
 <li>
 Proven leadership in customer service or contact center management.
 </li>
 <li>
 Expertise in CRM platforms (Kapture, Exotel, customer listening tools).
 </li>
 <li>
 Strong command of IVR, omnichannel systems, workforce management, MS Office, and analytics tools.
 </li>
 <li>
 Retail industry experience preferred.
 </li>
 </ul>
 
 
 
 
 
 
 Core Competencies
 
 -
 
 
 <ul>
 <li>
 Strong leadership, coaching, and change-management capabilities.
 </li>
 <li>
 Excellent communication and stakeholder management skills.
 </li>
 <li>
 Analytical mindset with data-driven decision-making.
 </li>
 <li>
 High customer empathy and commitment to service excellence.
 </li>
 <li>
 Resilience, adaptability, agility and ability to manage multiple priorities.
 </li>
 </ul>
 
 
 
 
 
 
 Key Performance Indicators
 
 -
 
 
 <ul>
 <li>
 
 Customer Satisfaction:
 
 CSAT, NPS
 </li>
 <li>
 
 Operational Efficiency:
 
 FRT, AHT, SLA adherence
 </li>
 <li>
 
 Team Performance:
 
 Productivity, training completion, employee satisfaction
 </li>
 <li>
 
 Financial Impact:
 
 Cost per contact, budget adherence
 </li>
 <li>
 
 Quality Assurance:
 
 QA scores, complaint resolution, escalation rate
 </li>
 <li>
 
 Innovation:
 
 Tech adoption, process improvements implemented
 </li>
 </ul>
 
 
</div>

Sr Manager - Customer Care

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